Customers are the key to any successful business. This is as true for a mobile money venture as it is for any other enterprise that serves customers. Yet a detailed understanding of the needs of customers...
Card enabled payment service providers (PSPs) exist in Uzbekistan such as CLICKand UPAY. Very few banks have mobile banking application for retail customers.However, some PSPs have web portals and mobile ...
The Turkish financial sector is highly advanced. However, stakeholders appear less driven to promote accesfinancis to financial services other than payment services. Currently all major banks and 2...
Currently, 5 mobile money solutions are offered in Tanzania. The telecom sector has dramatically improved access through mobile money. Over 40 percent of mobile money subscribers are active on a 90-day...
After the manipulated elections of 2010 that saw the victory of the military backed Union Solidarity and Development Party (USDP), the junta dissolved in 2011 and Thein Sein was elected as president...
To make the value proposition work for retail agents, it is important to understand how the role that an MFSP expects them to perform fits within the agent’s existing business. Fit is particularly ...
While there is some regulation in place, Israel’s restrictions and the dependency of Palestine on the Israel Central bank and regulation pose a huge barrier to mobile banking. The mobile money...
There are many reasons why so many mobile money launches have not met the high expectations set by senior management. Often, the main success metric is attaining a certain number of registered users...
A number of factors affect the successful development and deployment of a mobile money business. The entire external environment affects the mobile financial service providers (MFSP) ability to build...
The mobile money industry keeps asking, what is the value proposition for agents? One want to know what it is going to take to get the agents to put out significant amounts of effort for the MFSP, but...
Over the last thirty years, many firms have recognized the significance of focusing on customers as a key strategy in product development. Mobile financial services in particular must take a customer...
The Ethiopian government, through Ethio telecom, often imposes nationwide, politically motivated internet filtering. Under a 2012 law regulating the telecommunication industry, attempts by journalists...
Agent networks for mobile money are a new form of financial distribution, but the dynamics behind the build out and support of distribution channels are not new. Nor does the process begin with the...
Currently 6 mobile money solutions are in place in Cambodia. One 3rd party processor, one bank and 4 MFI solutions are available in the market. While there is some regulation in place it is not fully...
Mobile money, the use of mobile phones to provide financial services through virtual “wallets” to unbanked populations, is relatively new. The earliest innovators in South Africa and ...
E-money services have become increasingly popular, particularly in developing countries. These services, offered by providers other than traditional banks, enable customers to deposit, store, transfer...
The World Bank provides support to the government of Mali for the design and financing of the Jigisemejiri program. The Jigisemejiri program was launched by the World Bank in 2013, at the request of...
Most of the relatively young and tech-savvy population of the West Bank and Gaza own a smartphone, but few are ready to use their phones for financial transactions. It has only been two years since ...