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  • Customer Value Proposition (Inglés)

    Customers are the key to any successful business. This is as true for a mobile money venture as it is for any other enterprise that serves customers. Yet a detailed understanding of the needs of customers...

    Tipo de documento: Resumen Número del informe: 193265 Fecha del documento: 27 de agosto de 2024 Tipo de divulgación: Disclosed Autor: World Bank

  • IFC Mobile Money Scoping Country Report: Uzbekistan (Inglés)

    Card enabled payment service providers (PSPs) exist in Uzbekistan such as CLICKand UPAY. Very few banks have mobile banking application for retail customers.However, some PSPs have web portals and mobile ...

    Tipo de documento: Documento de trabajo Número del informe: 193287 Fecha del documento: 27 de agosto de 2024 Tipo de divulgación: Disclosed Autor: World Bank

  • IFC Mobile Money Scoping Country Report: Turkey (Inglés)

    The Turkish financial sector is highly advanced. However, stakeholders appear less driven to promote accesfinancis to financial services other than payment services. Currently all major banks and 2...

    Tipo de documento: Documento de trabajo Número del informe: 193262 Fecha del documento: 26 de agosto de 2024 Tipo de divulgación: Disclosed Autor: Lake,Andrew James,Ramji,Minakshi

  • IFC Mobile Money Scoping Country Report: Tanzania (Inglés)

    Currently, 5 mobile money solutions are offered in Tanzania. The telecom sector has dramatically improved access through mobile money. Over 40 percent of mobile money subscribers are active on a 90-day...

    Tipo de documento: Documento de trabajo Número del informe: 193261 Fecha del documento: 26 de agosto de 2024 Tipo de divulgación: Disclosed Autor: Biallas,Margarete O.,Fook,Alana Kimlin

  • IFC Mobile Money Scoping Country Report : Myanmar (Inglés)

    After the manipulated elections of 2010 that saw the victory of the military backed Union Solidarity and Development Party (USDP), the junta dissolved in 2011 and Thein Sein was elected as president...

    Tipo de documento: Informe Número del informe: 193146 Fecha del documento: 20 de agosto de 2024 Tipo de divulgación: Disclosed Autor: Minischetti,Elisa

  • Retail Agent Value Proposition (Inglés)

    To make the value proposition work for retail agents, it is important to understand how the role that an MFSP expects them to perform fits within the agent’s existing business. Fit is particularly ...

    Tipo de documento: Resumen Número del informe: 193148 Fecha del documento: 20 de agosto de 2024 Tipo de divulgación: Disclosed Autor: World Bank

  • IFC Digital Scoping Country Report: Palestine (Inglés)

    While there is some regulation in place, Israel’s restrictions and the dependency of Palestine on the Israel Central bank and regulation pose a huge barrier to mobile banking. The mobile money...

    Tipo de documento: Informe Número del informe: 193156 Fecha del documento: 20 de agosto de 2024 Tipo de divulgación: Disclosed Autor: Biallas,Margarete O.,Qutob,Khaled Walid Mohammed,Malamund,Mati

  • Mobile Money Product Adoption Life Cycle : Overview (Inglés)

    There are many reasons why so many mobile money launches have not met the high expectations set by senior management. Often, the main success metric is attaining a certain number of registered users...

    Tipo de documento: Resumen Número del informe: 193140 Fecha del documento: 20 de agosto de 2024 Tipo de divulgación: Disclosed Autor: World Bank

  • Mobile Money Macro Influencers (Inglés)

    A number of factors affect the successful development and deployment of a mobile money business. The entire external environment affects the mobile financial service providers (MFSP) ability to build...

    Tipo de documento: Resumen Número del informe: 193125 Fecha del documento: 19 de agosto de 2024 Tipo de divulgación: Disclosed Autor: World Bank

  • Master Agent Value Proposition (Inglés)

    The mobile money industry keeps asking, what is the value proposition for agents? One want to know what it is going to take to get the agents to put out significant amounts of effort for the MFSP, but...

    Tipo de documento: Resumen Número del informe: 193080 Fecha del documento: 16 de agosto de 2024 Tipo de divulgación: Disclosed Autor: World Bank

  • Customer Segmentation (Inglés)

    Over the last thirty years, many firms have recognized the significance of focusing on customers as a key strategy in product development. Mobile financial services in particular must take a customer...

    Tipo de documento: Resumen Número del informe: 192970 Fecha del documento: 12 de agosto de 2024 Tipo de divulgación: Disclosed Autor: World Bank

  • IFC Mobile Money Scoping Country Report : Ethiopia (Inglés)

    The Ethiopian government, through Ethio telecom, often imposes nationwide, politically motivated internet filtering. Under a 2012 law regulating the telecommunication industry, attempts by journalists...

    Tipo de documento: Informe Número del informe: 192913 Fecha del documento: 7 de agosto de 2024 Tipo de divulgación: Disclosed Autor: Biallas,Margarete O.,Ngahu,John Irungu

  • Twelve Steps to Mobile Money Deployment (Inglés)

    Agent networks for mobile money are a new form of financial distribution, but the dynamics behind the build out and support of distribution channels are not new. Nor does the process begin with the...

    Tipo de documento: Documento de trabajo Número del informe: 192919 Fecha del documento: 7 de agosto de 2024 Tipo de divulgación: Disclosed Autor: World Bank

  • IFC Mobile Money Scoping Country Report : Cambodia (Inglés)

    Currently 6 mobile money solutions are in place in Cambodia. One 3rd party processor, one bank and 4 MFI solutions are available in the market. While there is some regulation in place it is not fully...

    Tipo de documento: Documento de trabajo Número del informe: 192884 Fecha del documento: 6 de agosto de 2024 Tipo de divulgación: Disclosed Autor: Pitcaithly,Lee-Anne,Biallas,Margarete O.,Heng,Seida,Khieu,Samphors

  • IFC Mobile Money Toolkit (Inglés)

    Mobile money, the use of mobile phones to provide financial services through virtual “wallets” to unbanked populations, is relatively new. The earliest innovators in South Africa and ...

    Tipo de documento: Resumen Número del informe: 192864 Fecha del documento: 5 de agosto de 2024 Tipo de divulgación: Disclosed Autor: Firpo,Janine

  • Insolvency of Mobile Money Firms in Developing Countries - Overview for Policy Makers (Inglés)

    E-money services have become increasingly popular, particularly in developing countries. These services, offered by providers other than traditional banks, enable customers to deposit, store, transfer...

    Tipo de documento: Informe Número del informe: 187644 Fecha del documento: 31 de diciembre de 2023 Tipo de divulgación: Disclosed Autor: Martinez,Andres Federico,Will Paterson,Greenacre,Jonathan Espie

  • G2PxMaIi - Evaluation de Transferts Sociaux Mobiles au Mali (Francés)

    The World Bank provides support to the government of Mali for the design and financing of the Jigisemejiri program. The Jigisemejiri program was launched by the World Bank in 2013, at the request of...

    Tipo de documento: Informe Número del informe: 184923 Fecha del documento: 18 de marzo de 2022 Tipo de divulgación: Disclosed Autor: World Bank