Documentos e informes
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e-Government in Bulgaria : The Journey to 2020 and the Future Ahead (Búlgaro)
In 2019, the government of Bulgaria launched a review of its 2014-2020 e-Government Strategy, to understand the current status of reforms and identify critical gaps. Given the complexity of the task and...
Tipo de documento: Informe Número del informe: 163892 Fecha del documento: 8 de septiembre de 2021 Tipo de divulgación: Disclosed Autor: Vodopyanov,Anya,Dzhusupova,Zamira,Flipov,Chris Velichkov,Taushanova,Ivelina Todorova,Doichinova,Dillyana
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e-Government in Bulgaria : The Journey to 2020 and the Future Ahead (Inglés)
In 2019, the government of Bulgaria launched a review of its 2014-2020 e-Government Strategy, to understand the current status of reforms and identify critical gaps. Given the complexity of the task and...
Tipo de documento: Informe Número del informe: 163892 Fecha del documento: 8 de septiembre de 2021 Tipo de divulgación: Disclosed Autor: Vodopyanov,Anya,Dzhusupova,Zamira,Flipov,Chris Velichkov,Taushanova,Ivelina Todorova,Doichinova,Dillyana
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Proposals for Re-engineering of Business Processes in the Central Administration and Introducing Shared Services on a Pilot Basis (Inglés)
Internationally, shared services reforms have contributed to improved efficiency and higher quality of administrative support services in the private and public sectors. The experience of Denmark, Estonia...
Tipo de documento: Informe Número del informe: 143586 Fecha del documento: 12 de noviembre de 2019 Tipo de divulgación: Disclosed Autor: Filipov,Christian Velichkov,Fritz,Verena Maria,Panzardi,Roberto O.,Fallov,Jonas Arp,Taushanova,Ivelina Todorova,Gogova,Dobrina,Hriztozova, Elena,Petkova,Svetozara,Hinov, Alexandar,Indjova-Vassikova,Sylvia Antonova,Karadzova, Dobrina,Georgieva,Yana Nikolova
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Methodological Framework for Change Management (Inglés)
The introduction of shared services is a reform initiative of the Bulgarian Government to modernize and improve the efficiency of its central administration. With the shared service program, the Bulgarian...
Tipo de documento: Informe Número del informe: 143568 Fecha del documento: 1 de junio de 2019 Tipo de divulgación: Disclosed Autor: Filipov,Christian Velichkov,Fritz,Verena Maria,Taushanova,Ivelina Todorova,Karadzhova-Nedkova,Dobrinka Atanasova,Gogova,Dobrina