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Improving utility performance in fragile environments : lessons from Liberia water and aewer corporation in Liberia and Guma valley water company in Sierra Leone (Inglés)

This note summarizes lessons from the Water and Sanitation Program’s (WSP) technical assistance to improve performance and cost-recovery at the Liberia Water and Sewer Corporation (LWSC) and Sierra Leone’s Guma Valley Water Company (GVWC). The focus on cost-recovery reflects its critical importance to the viability of utilities. There are ‘almost no examples in developing countries’ of utilities ‘whose operating revenues are significantly below O&M...
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