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Firms doing good : how do we know ? measurement of social and environmental results (Inglés)

Social impact investors, philanthropists, or corporations pursuing social responsibility try to demonstrate that they are indeed "doing good." This essay classifies the various types of measures that currently exist to capture social and environmental impact in a simple scheme. It argues that there is a basic "staircase of results measurement." A first level of measures captures some aspect of "organizational readiness." The next level describes some...
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