Costa Rica was one of the first countries in the Latin America and Caribbean region to choose the World Bank Program for Results (PforR) financing instrument to support the implementation of the Strategic Agenda for Strengthening Health Insurance by the Costa Rican Social Security Fund (CCSS), for its name in Spanish, Caja Costarricense de Seguro Social). The PforR’s unique features include using a country’s own institutions and processes and linking...
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2023/08/02
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Brief
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185093
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1
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2023/10/04
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Disclosed
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The Use of Satisfaction Surveys to Improve the Delivery of Health Services to the Population in Costa Rica
Citation
Rosado Valenzuela,Ana Lucia; Sheffel,Ashley Lauren; Mussini,Micaela; Lara Salinas,Ana Maria; Di Giorgio,Laura.
The Use of Satisfaction Surveys to Improve the Delivery of Health Services to the Population in Costa Rica (English). Health, Nutrition, and Population (HNP) Knowledge Brief Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/099921010042338021