The Sourcebook synthesizes real-world experiences and lessons learned of social protection delivery systems from around the world, with a particular focus on social and labor benefits and services. It takes a practical approach, seeking to address concrete 'how-to' questions, including: How do countries deliver social protection benefits and services? How do they do so effectively and efficiently? How do they ensure dynamic inclusion, especially for...
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DETAILS
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2022/04/30
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Publication
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151331
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1
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1
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2022/10/20
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Disclosed
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Chapter 8.5 : Grievance Redress Mechanisms
Citation
World Bank.
Sourcebook on the Foundations of Social Protection Delivery Systems : Chapter 8.5 : Grievance Redress Mechanisms (English). Washington, D.C. : World Bank Group. http://documents.worldbank.org/curated/en/099309010202212381