Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) Public Sector Modernization Project (P101614) EUROPE AND CENTRAL ASIA | Kosovo | Governance Global Practice | IBRD/IDA | Specific Investment Loan | FY 2010 | Seq No: 12 | ARCHIVED on 26-Dec-2016 | ISR26608 | Implementing Agencies: Ministry of Public Administration Key Dates Key Project Dates Bank Approval Date:04-Feb-2010 Effectiveness Date:17-Jun-2011 Planned Mid Term Review Date:30-Jun-2013 Actual Mid-Term Review Date:30-Oct-2013 Original Closing Date:30-Jun-2013 Revised Closing Date:31-Dec-2016 Project Development Objectives Project Development Objective (from Project Appraisal Document) (a) To strengthen the performance of key budget organizations in budget formulation, budget execution, and public procurement; (b) To establish the foundations for fiscally sustainable payroll management and effective human resource management in the core civil service; and (c) To create conditions for further automation of government work processes and for development of e-government applications. Has the Project Development Objective been changed since Board Approval of the Project Objective? No PHRPDODEL Components Name Component 1: Improving public financial management performance in selected budget organizations:(Cost $3.00 M) Component 2 - Improving payroll administration and laying the foundations for a professional civil service:(Cost $2.05 M) Component 3 - Increasing the security and efficiency of government information systems:(Cost $2.30 M) Component 4 - Project management, including project audit and evaluation:(Cost $0.40 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO  Satisfactory  Moderately Satisfactory Overall Implementation Progress (IP)  Satisfactory  Satisfactory Overall Risk Rating  Moderate  Moderate 12/26/2016 Page 1 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) Implementation Status and Key Decisions IMPLEMENTATION STATUS OVEVIEW Progress toward achievement of the PDO is downgraded to Moderately Satisfactory. Overall Implementation Progress remains Satisfactory. Completion of the last on-going project activity - introduction of the e-procurement system is expected by December 31, 2016. Disbursement is at 95% of the total project funds. The remaining funds will be paid out at the completion of the e-procurement contract. 12/26/2016 Page 2 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) 12/26/2016 Page 3 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance  --  Moderate  Moderate Macroeconomic  --  Low  Low Sector Strategies and Policies  --  Moderate  Moderate Technical Design of Project or Program  --  Moderate  Moderate Institutional Capacity for Implementation and Sustainability  --  High  High Fiduciary  --  Low  Low Environment and Social  --  Low  Low Stakeholders  --  Moderate  Moderate Other  --  --  -- Overall  --  Moderate  Moderate Results Project Development Objective Indicators PHINDPDOTBL  Improved quality of budget formulation and execution in the budget organizations that would participate in the proposed project (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target PEFA assessment 2009 PEFA 2013 PEFA 2013 PEFA PI-1 indicators: score B; # PI-1: score: C (actual PI-01 = B PI-01 = B PEFA PI-12 expenditure deviated from PI-12 = C+ PI-12 = C+ (iii), (iv) score budget by more than 15% PI-12(iii) = C PI-12(iii) = C B; Value in one of the last three PI-12 (iv) = D PI-12 (iv) = D At least 4/5 years); Disaggregated data Disaggregated data beneficiary # PI-12 (iii, iv): Multi-year provided separately available separately organizations perspective in fiscal Quality indicators Quality indicators only meet at least planning, expenditure partially met partially met 5/7 policy & budgeting # score: intermediate 12/26/2016 Page 4 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) C PI-12 (iii) score: C; PI-12 outcome (iv) score: D; indicators # Only 3/7 quality indicators of budget submissions met by all 5 beneficiary BOs; no BO meets 3 quality indicators for budget execution Date 30-Jun-2009 30-Sep-2014 01-Jan-2016 30-Dec-2016 PHINDPDOTBL  Increased bidder participation in public procurement tenders and cost savings achieved through Quick Gains actions and e- procurement modules (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Partially met. Partially met due to 8,270 bidders participated delays with completion in procurement tenders in On January 5th, 2016 of the e-procurement 2008 (1.7 bidders per the Government contract. contract); announced start of No electronic procurement piloting phase of the e- To-date the number of transactions; procurement system CAs registered into QG study reports with six selected CAs. system is 65 from the significant price disparities The actual piloting total of 75 CAs at central within procurement started on March 15, level (or about 85%). categories in the same 2016. The , number of year (2008): Economic operators # Civil works/ roads: up to On June 11, 2016 the registered into system is 90%; Minister of Ministry of 1100 or about 13% from Bidder # Maintenance: 39% Finance sent a letter to 8500 businesses that participation # Security: 41%; the Bank with a request are considered as increases by # Buildings rental 64%; to extend the project potential bidders. 15%. # Food 95%; closing date. The main # Medicines 17-70%; justification for the About 180 procurements Price disparities # Office supplies 26%; extension was the are conducted through in QG # Fuel 9.3% in a year/ up Government decision e-procurement system. procurement Value to 31% in a month to start using of e- About 40 procurements categories do procurement system by completed through e- not exceed central government procurement system, i.e. 10% in the No electronic procurement CAs on September 1, contract award notices same year. transactions 2016 and by local have been published. government CAs on Cost savings of QG study reports January 1, 2017, and Based on the completed at least 5% for significant price disparities that in order to achieve 40+ procurements for each category within procurement these, there is a need which contracts have achieved. categories in the same to introduce into the been awarded, bidders year (2008): system participation was at 4.3 # Civil works/ roads: up to changes/amendments bidders per contract, i.e. 90%; of the Law on Public significantly higher than # Maintenance: 39% Procurement adopted expected 15% increase. # Security: 41%; in February 2016. # Buildings rental 64%; Based on this letter The Central # Food 95%; and project completion Procurement Agency # Medicines 17-70%; report, the Bank on (CPA) signed contracts # Office supplies 26%; June 30 has approved and start implementation # Fuel 9.3% in a year/ up extension of closing of centralized to 31% in a month date of PSMP untill procurement for 11 December 31, 2016. categories contracted 12/26/2016 Page 5 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) through centralized procurements in The Central 2015/2016. Total value Procurement Agency of all signed contracts is (CPA) confirmed that about EUR 45million during 2015 through and all contracts are centralized signed as framework procurement contracts with duration procedures conducted of three year. procurement in 11 categories and Apart these contracts achieved to complete the CPA is conducting procurement tendering procedure for procedures, sign supply with fuel for 56 contracts and start CAs at municipality implementation for level. Bid opening categories: Supply of session is set for Wood, Supply of Coal December 28 2016. (for heating), Supply of Heating oil, Supply with During 2016 the CPA Wooden Pellet conducted an analysis (contracts are signed in for calculation of 2015) and Supply with potential savings Fuel (contract is signed achieved through early in 2016). centralized procurements. This Signing of contracts for analysis included first categories: Supply with five categories: Supply Air Tickets, Supply with of Wood, Pellet, Heating Office Stationery, Coal, Heating Fuel and Supply with Tires is Fuel. The SPA own delayed and signing is estimates suggest done only in June possible savings of 2016. EUR500K. While procurement The same analysis also procedures for suggests that price categories Supply with disparities are reduced Sanitary/Hygienic and specifications for products, Cleaning same category are Services and Food standardized. The Articles are analysis suggests that repeated/re-tendered the 5 CAs had per unit and are in process. price differences in same category from 2% to15% higher than CPA price in the category Supply of Wood, 9%- 27% in category Supply of Heating Coal and up to 20% price disparities in the category Supply of Fuel. Date 30-Sep-2009 30-Jun-2016 16-Dec-2016 30-Dec-2016 12/26/2016 Page 6 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) PHINDPDOTBL  Transparent and coherent pay and grading structure introduced in the core civil service supported by improved ICT systems that enable effective fiscal and management controls in payroll administration (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Partially met. Partially met. On May 25, 2016 the Job title and grading are Government of Kosovo set for about 95% of has approved Job permanent civil Classification (1500 servants, but since new Job titles and grading grading salary structure for 14500 of 17000 civil related to job servants) and obliged classification is not all government implemented yet there is institutions to start no equal salary for same implementation of new job title/position. Wide job classification from pay variations among September 1, 2016. civil service bodies still continue. This decision also requests the joint Implementation of the MoF/MPA commission new salary structure has to complete job not started as per classification of government decision or remaining 2500 of civil on September 1st, 2016 servants by June 30 because there was no 100% of and propose value of decision on the value of permanent civil the salary coefficients the coefficient that will No grading system in the servants be used for in the new be used for the new job civil service; Wide pay graded; job classification and classification in new variations among civil Equal bases new payment structure. grading salary structure. service bodies; PEFA pay for posts of Government joint Value indicator PI-18 equal grade As of June 30, the joint commission MPA/MoF (effectiveness of payroll and salary step commission has not has continued controls) score: D+; No link across civil received any proposal completion of Job between HRMIS, payroll, service bodies; on job classification Classification for all civil and Treasury Improved PEFA from remaining servants (15500). 1700 PI-18 score (C+ institutions which job titles for civil service or above) means that remaining are standardized based jobs will classified on job classification automatically according methodology and for to the job classification about 300 job titles methodology. (which cover about 60% of total number of Civil The value of the Servants) are prepared coefficient to be used job descriptions. Job for the new job description for remaining classification and new 1400-1500 job titles payment structure are remains to be prepared not proposed yet. by MPA. Is likely that due to By the end of 2016 the financial constraints the government has initiated Government will start procedure for adoption implementation of job of a new Law on classification as Salaries for all scheduled, but without government employees changes in payment (all public sector structure, or simply categories including civil keeping salaries at the servants). Job catalogue 12/26/2016 Page 7 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) same level as before and grading structure for the restructuring of job civil servants will be part classification. of this new Law, which is supposed to be Link between HRMIS, proceeded for approval Payroll and Treasury in government and are ready, but not used assembly by February yet. During December 2017. 2015 and first part of 2016, the MPA has Link between HRMIS tested the link between and Payroll still is ready HRMIS and Payroll for use, but has not System and verified being fully utilized, that the link is ready to because implementation be used starting of new job classification September 1st when and grading and the data are compliant payment structure are to new job still pending. classification and new grading and payment structure. Date 30-Sep-2009 30-Jun-2016 16-Dec-2016 30-Jun-2016 PHINDPDOTBL  Enhanced security and interoperability of government information systems (through centralized data storage and systems maintenance,and interoperability framework) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Fully met. The National Data Center was inaugurated in February 2014 and is fully operational. Fully met. Data center is In addition, the ICT The National Data operational; Security Management Center was Reduced risk of Framework for Kosovo inaugurated in data loss; Government ICT February 2014 and is Improved No adequate, secure data Systems is developed fully operational. access to data storage and backup facility and adopted by the control and for major ICT systems; MPA. Value In addition, the ICT physical No interoperability Security Management security; between major ICT Data Center is fully Framework for Kosovo New systems systems operational and Government ICT developed utilization of Data Center Systems is developed according to resources from all and adopted by the the government institutions MPA. interoperability is increased in framework. continuity. Since Data Center became operational no data loss, cyber attacks, or threats have occurred. This is due to physical security of DC and 12/26/2016 Page 8 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) implementation of security management framework recommendations. For almost three years only a 1.00h downtime occurred Date 30-Sep-2009 31-Mar-2014 16-Dec-2016 31-Dec-2014 Overall Comments Intermediate Results Indicators PHINDIRITBL  Improved quality of budget and MTEF submissions of beneficiary budget organizations (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Beneficiary BOs comply with 3 out 7 budget Partially met- Partially met- All 5 beneficiary Value submission quality criteria performance differs performance differs BOs meet the 7 (see comment for across beneficiaries. across beneficiaries. quality criteria explanation) Date 30-Sep-2009 30-Sep-2014 30-Sep-2014 30-Dec-2016 PHINDIRITBL  Improved budget execution rates by beneficiary budget organizations (BOs) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target (a) Deviation from original approved budget expenditure by beneficiary a. Partially met. Health a. Partially met. Health BOs does not exceed 10 met, Education and met, Education and percent (in aggregate and Agriculture did not. Agriculture did not. by BO) for the year. All beneficiary (3/5=NO) (b) Variance in BOs meet the b. Partially met. b. Partially met. expenditure composition interim Agriculture and Health Agriculture and Health Value exceeds overall deviation outcome met. Education did not. met. Education did not. in primary expenditure by indicators for no more than 5 percentage budget c. Partially met. c. Partially met. points for the year. (5=NO) execution Education met, others Education met, others (c) Targets (expenditure did not. did not. and milestones) for at least 70 percent of projects in approved budgets are achieved. (5= NO) Date 30-Sep-2009 30-Sep-2014 30-Sep-2014 30-Dec-2016 12/26/2016 Page 9 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) PHINDIRITBL  Status of public procurement activities is regularly monitored through contract management information system (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Fully met for Centralized procurements. Will be met for the rest of CAs after January 1, 2017. With introduction of e- procurement system PPRC, CPA, PRB and all interested bodies are able to monitor Partially met.. procurement cycles through functionalities in Contract Management the monitoring module Information System and contract (CMIS) is part of the E- management module. procurement system modules. CMIS Starting from September developed and tested 1st, 2016 PPRC started by PPRC and verified to monitor procurements that it is operational PPA and PPRC (for those are conducted and provides use electronic through e-procurement functionalities for system to system) and easily able PPRC, CPA and each regularly No central capacity exists to have (automatically Contracting Authority to monitor public Value to monitor procurement generated) statistical manage and monitor procurement cycle reports on procurement contracts from the date activities by all types, procurement no, of signing till contract contracting bidder participation, completion. authorities in contract value, awarded Kosovo bidders, start/closing Starting from July 1st, date, etc. 2016, CPA, PPRC and CAs included in piloting Contract management phase are in able to module has not started use the CMIS module to be used because no for contract contract yet is included management and in this module. monitoring. Starting September 1, 2016, CAs and government institution have started to use the e-procurement system to monitor and track procurement cycle for procurements conducted through the e- procurement system. Date 30-Sep-2009 30-Jun-2016 16-Dec-2016 30-Dec-2016 12/26/2016 Page 10 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) PHINDIRITBL  HRMIS functions as a civil service registry and online data links between HRMIS-payroll-Treasury systems enable effective fiscal and management controls in payroll administration (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Partially met. Partially met. HRMIS is rolled out in all government Preparation of job institutions, but it still positions, sending has limited requests for approval of functionalities/modules. job positions, salary coefficient, request for Majority of personnel starting of recruitment offices in the central processes, and similar and local government activities are done only institutions use the through the HRMIS. HRMIS for recruitment Requests and any other and leave communication between management. personnel offices and DCSA/MPA also being According to data done only electronically provided from MPA, through HRMIS. So far starting from January about 950 recruitments 1, 2015 till June 30, are initiated through 2016, about 900 HRMIS, which means recruitments of Civil that about 4000 Servants were transactions are done prepared and between DCSA/MPA announced through and personnel offices HRMIS. across government HRMIS does not include institutions. HRMIS rolled grade or salary step data; After adoption of the HRMIS continues to be out in all civil Value includes only personnel Job Classification by used by all personnel service data for 3 civil service the Government (May offices of government organizations organizations 25, 2016), the MPA institutions at central has started entering and local levels for their data for each daily works and government institution business processes in order to be ready to related to the MPA or start with new job Departments Civil classification by Service Administration September 1st, 2016. (DCSA), but still the use of the HRMIS is in The new Civil Service limited in terms of regulations were modules and adopted in early 2016 functionalities. resulting in updates in Although MPA has HRMIS and addition of started entering data for three modules: HR each institution, the planning module, HRMIS still does not module for recruitment include job title, grade or of high level of civil salary step for all civil servants and module servants. So far only for online application data for 1100 civil for government job servants (8%) are positions in civil service entered into HRMIS. (all work was While the HRMIS is supported by the rolled out in all PSMP). government institutions at central and local level, 12/26/2016 Page 11 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) it is still does not include all data on new job classification and grading structure for all civil servants. So far HRMIS include full data only for 8% of civil servants. Date 30-Sep-2009 30-Jun-2016 16-Dec-2016 30-Dec-2016 PHINDIRITBL  Performance appraisal system is introduced and used as a basis for progression along salary steps (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Partially met. The new guideline for implementation of the Partially met. new performance appraisal system is The new guideline for developed and adopted implementation of the by the Minister of MPA. new performance appraisal system is Although all HR developed and adopted managers are trained to by the Minister of MPA. use the new performance appraisal Managers About 200 HR system, HR managers trained (no.); No regular performance managers and HR still are not using this Performance appraisal system or Value officers are trained to system as mechanism appraisal mechanism for salary use the new for promotion and salary launched in progression performance appraisal management. pilot system, which is a organizations separate module of the Managers from all HRMIS. Civil service government institutions organizations are still (200) are trained to use not using this system performance appraisal as a mechanism for system salary management. Date 30-Sep-2009 30-Jun-2016 16-Dec-2016 30-Dec-2016 12/26/2016 Page 12 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) PHINDIRITBL  Ministry responsible for public administration has necessary capacity to exercise key human resource management functions for the core civil service (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Full met. Note: By beginning of the year 2015 payroll unit with all its staff is transferred to MoF. The Department for Civil Met. Service Administration (DCSA) within MPA The Department for increased its capacities Civil Service through trainings. DCSA Administration (DCSA) personnel is trained within MPA increased jointly with HR its capacities through managers in suing the trainings. DCSA HRMIS modules and personnel is trained HRM functions ( usage jointly with HR of the new methodology managers in suing the for job classification, HRMIS modules and performance appraisal HRM functions ( usage system, HR planning, of the new etc.) and have become methodology for job trainer for HRMIS and classification, HR functions. Department performance appraisal responsible for system, HR planning, The DCSA through their civil service MPA Department of Civil etc.) and have become trainers regularly trains management Value Service Administration has trainer for HRMIS and and provides support for has staff 25 staff (14 in payroll unit) HR functions. personnel officers from trained in all all government core HR The DCSA through institutions in the HRMIS functions their trainers regularly and HR functions. trains and provides support for personnel Separate training officers from all sessions were government institutions conducted for about 200 in the HRMIS and HR HR managers and HR functions. officers in: HRMIS, Job Catalogue and Separate training Performance Appraisal sessions were Systems. conducted for about 200 HR managers and DCSA has increased HR officers in: HRMIS, own capacity through Job Catalogue and trainings and most of Performance Appraisal own trained staff (10 Systems. people) became trainers for all core HR functions. MPA/DCSA uses its own trainers continuously conducts trainings for different levels of civil servants on how to the HRMIS, the 12/26/2016 Page 13 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) methodology for job classification and performance appraisal systems. Mainly trainings are conducted for personnel officials that have not been part of trainings during contract implementations and therefore require additional training. Date 30-Sep-2009 30-Jun-2016 16-Dec-2016 30-Dec-2016 PHINDIRITBL  Centralized data management and systems maintenance leads to efficiency gains (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Fully met. Fully met. From the time that Utilization of Data center Data Center(DC) resources in terms of became operational in physical space and February 2014, the equipment capacities number of institutions continuously increases that have requested due to demand from all and started to use DC government institutions. infrastructure for their IT systems has rapidly To date about 70% of increased. physical space of Data center is utilized and Almost 70% of the DC 100% of storage capacity is utilized to capacities provided provide storage, data through the initial Data Approx. EUR 0.15 million Cost savings security, access, Center contract (in annual spending on from ICT maintenance and 2014). duplicated maintenance, systems administration services Value plus some EUR 0.4 million maintenance of and also provides Project savings provided in duplicated equipment 30% (compared higher than expected significant additional and development of stand- to stand-alone cost savings. investment in the DC alone systems systems) storage capacity. According to Currently utilization of information provided by storage capacities the Ministry of Public supplied through PSMP Administration, over savings is at 50%. last two years, the DC has produced 2.5 Main government million Euro in savings. institutions that are This calculation is using physical space of based on the number DC besides MPA are: of government Ministry of Finance, institutions that are Ministry of Health, Public using the Data Center Procurement Regulatory for their systems and Commission, Ministry of the budget that would Interior, Ministry of be spent on buying of Education, Science and 12/26/2016 Page 14 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) new equipment, Technology, Kosovo hosting, Business Registration administration/mainten Agency, Ministry of ance, for electricity, Culture, Youth and cooling, etc. for these Sport, Ministry of Local institutions (assuming Government, Kosovo they would maintain Customs and Ministry of their IT systems out the Justice. data center). This calculation also About 30 other includes cost of government institutions establishment use the MPA DC for fragmented Data sharing dedicated Centers (server rooms) hardware equipment for that would have been their IT systems or created in absence of software applications. MPA-Data Center. (E.g. Kosovo Customs According to an analysis avoided the need to conducted by the MPA establish their own DC AIS and information for backup purposes; provided, the DC is Ministry of Health continuing to produce avoided the need to savings through establish their own DC allocation of space for for Health Management collocation of services Information System and IT systems and which is being providing virtual servers implemented, etc.). for different government institutions. Savings come for eliminated the need for establishment of separate premises (server rooms) and buying physical servers and storage equipment’s by separate government, pay for maintenance and administration services. Based on this analysis, estimated savings (as calculated by the MPA AIS) are about Euro 2.8- 3.1 million. Date 30-Sep-2009 15-Dec-2015 16-Dec-2016 30-Jun-2016 Overall Comments Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed Disbursed 12/26/2016 Page 15 of 16 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Public Sector Modernization Project (P101614) P101614 IDA-46920 Effective XDR 2.90 2.90 0.00 2.73 0.17 94% P101614 IDA-H5450 Effective XDR 2.30 2.30 0.00 2.23 0.07 97% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P101614 IDA-46920 Effective 04-Feb-2010 10-Mar-2010 17-Jun-2011 30-Jun-2013 31-Dec-2016 P101614 IDA-H5450 Effective 04-Feb-2010 10-Mar-2010 17-Jun-2011 30-Jun-2013 31-Dec-2016 Cumulative Disbursements Restructuring History Level Approved on 23-Jul-2012 ,Level 2 Approved on 03-Sep-2014 ,Level 2 Approved on 02-Dec-2014 ,Level 2 Approved on 28-Jun-2016 ,Level 2 Approved on 05-Oct-2016 Related Project(s) There are no related projects. 12/26/2016 Page 16 of 16 Public Disclosure Copy