The World Bank Armenia Social Protection Administration II Project (P146318) REPORT NO.: RES40443 RESTRUCTURING PAPER ON A PROPOSED PROJECT RESTRUCTURING OF ARMENIA SOCIAL PROTECTION ADMINISTRATION II PROJECT APPROVED ON MARCH 24, 2014 TO THE REPUBLIC OF ARMENIA SOCIAL PROTECTION & JOBS EUROPE AND CENTRAL ASIA Regional Vice President: Cyril E Muller Country Director: Sebastian-A Molineus Regional Director: Fadia M. Saadah Practice Manager/Manager: Cem Mete Task Team Leader(s): Ivan Drabek, Marina Petrovic The World Bank Armenia Social Protection Administration II Project (P146318) ABBREVIATIONS AND ACRONYMS ALMP Active Labor Market Program AMD Armenian Dram FFPMC Foreign Financing Project Management Center IRI Intermediate Results Indicator IS Information System ISPC Integrated Social Protection Center MLSI Ministry of Labor and Social Issues MOF Ministry of Finance PCU Project Coordination Unit PDO Project Development Objective PID Project Implementation Department PSC Project Steering Committee RVP Regional Vice President SDR Special Drawing Rights SSSS State Social Security Service The World Bank Armenia Social Protection Administration II Project (P146318) BASIC DATA Product Information Project ID Financing Instrument P146318 Investment Project Financing Original EA Category Current EA Category Partial Assessment (B) Partial Assessment (B) Approval Date Current Closing Date 24-Mar-2014 30-Nov-2020 Organizations Borrower Responsible Agency Republic of Armenia Ministry of Labor and Social Affairs Project Development Objective (PDO) Original PDO The proposed Project Development Objectives (PDOs) are to (i) improve social protection service delivery and (ii) strengthen analytical and monitoring and evaluation functions of the agencies delivering social protection benefits and services. OPS_TABLE_PDO_CURRENTPDO Summary Status of Financing Net Ln/Cr/Tf Approval Signing Effectiveness Closing Commitment Disbursed Undisbursed IDA-53980 24-Mar-2014 23-May-2014 29-Oct-2014 30-Nov-2020 21.20 7.91 11.36 Policy Waiver(s) Does this restructuring trigger the need for any policy waiver(s)? No The World Bank Armenia Social Protection Administration II Project (P146318) I. PROJECT STATUS AND RATIONALE FOR RESTRUCTURING Project Status The project is organized around five components, which support the rolling out of an integrated social services delivery model (including public employment, pension, disability and social assistance benefits and service provision) and strengthening of the capacity of institutions for reforms in the areas of employment, pensions and social assistance. The project components are as follows: Component 1 - Rolling-Out of Integrated Social Protection Service Delivery; Component 2 - Supporting the Implementation of the Employment Strategy by the Government; Component 3 - Modernization of the Pension System; Component 4 - Strengthening Ministry of Labor and Social Issues’ (MLSI) Analytical Capacity and Monitoring and Evaluation Systems; and Component 5 - Project Management. Assessment of Implementation Progress. The project’s implementation progress rating is Moderately Satisfactory. During the first two and a half years of implementation, there were substantial delays in executing civil works under Component 1 (which covers 68 percent of the credit), which together with the Government’s decision not to implement activities under Component II slowed disbursements. Implementation improved after the mid-term review in September 2017, particularly regarding the roll out of the integrated social protection services model. Implementation slowed again in the first half of 2019 due to the change in government and the transfer of the Foreign Financing Project Management Center’s (FFPMC) functions to the newly established Project Implementation Department (PID) under the Ministry of Finance (MOF), as well as the delayed re-establishment of the Project Steering Committee (PSC). A new director of the Project Coordination Unit (PCU) at the MLSI was appointed in July 2019, which has resulted in significant improvement in the coordination of project-related activities with the new Minister of Labor and Social Issues and her team, and in communication with and reporting to the Bank's task team. The MLSI has been making considerable efforts over the last six months to accelerate the integrated social protection delivery reform, by creating institutional and legal preconditions for the integrated delivery of services. A Draft Law on Social Assistance, with provisions on the establishment of the Integrated Social Services Coordination Agency, is currently in the parliament and is expected to be adopted shortly. This central level agency will oversee the delivery of integrated services at the level of Integrated Social Protection Centers (ISPCs), which will further facilitate the process of functional integration of four main services (pension, employment, social assistance and disability). Under Component 1 (rolling out of integrated social protection service delivery), nine ISPCs have been completed and are operational, 11 are under construction, 2 are at the re-bidding stage and the remaining 12 are at the design stage. The MLSI aims to use project funds to establish and make operational all remaining integrated centers throughout the country, develop an integrated social protection information system, as well as to provide training to the employees of the integrated centers. A detailed implementation plan has been developed jointly with the task team (see Annex 1). Under the employment component (Component 2), two active labor market programs (ALMPs) designed with the previous government have not been implemented. Despite completing detailed operational manuals that would guide the implementation of the two ALMPs, the government’s priorities had changed and the ALMPs were no longer to be financed under the project. Instead of implementing the ALMPs, the new MLSI Minister intends to develop an information system (IS) for the employment sector under Component 2, as well as to introduce modern e-service platforms for its clients. The employment sector IS will eventually become an integral part of the overall social protection IS that is to be developed under Component 1. The MLSI’s decision to proceed with the employment IS development at this stage is based on the availability of relevant project documentation, including the description of business processes, and strict deadlines set in the Work Armenia Initiative for the development of this part of the social protection system. Performance under this The World Bank Armenia Social Protection Administration II Project (P146318) component has been assessed as moderately unsatisfactory. The pension activities under Component 3 have been cancelled. Modernization/upgrading of the pension electronic information system will be conducted as part of the integrated social protection information system development that will be implemented under Component 1. Under Component 4 (strengthening monitoring and evaluations systems), the development of monitoring indicators and job descriptions for assessing the effectiveness and efficiency of different programs (i.e., state-provided social benefits and services) has been completed. The MLSI is in the process of conducting assessments and adjustments of the monitoring and evaluation system. The project management component (Component 5) has financed the PCU at the MLSI throughout the project implementation period as well as project fiduciary staff in the FFPMC and the PID before they were dissolved in March 2019 and December 2019, respectively. Progress Towards Achievement of the Project Development Objective (PDO). The project shows moderately satisfactory performance on progress towards the PDO. It has three indicators to measure the development objective. All of them are on track to be achieved:  Client satisfaction with benefits and services received through existing ISPCs has consistently been at the level of 70-90 percent and is on track to reach the end target of almost all clients satisfied.  Progress on the PDO indicator of increased monitoring and evaluation capacity for the social protection programs is notable, with monitoring passports and indicators for all social protection programs developed. The planned integration of these core project outputs in the regular operations of the MLSI, including through its information system, will further contribute to achievement of the PDO.  The client participation costs of receiving benefits and services (for the Family Benefit Program) has decreased from AMD 3,026 to AMD 2,786 and the target of below AMD 2,476 is expected to be achieved once the majority of ISPCs become fully operational. The project has been restructured three times. A 23-month extension was granted in September 2018 to provide sufficient time to complete the civil works for remaining ISPCs and make them operational. In May 2019, the project was restructured to replace the FFPMC as the project implementing agency under the MOF responsible for fiduciary functions, with the newly created PID under MoF. A third restructuring was processed in December 2019 to exclude the PID as the project implementing agency and transfer the fiduciary responsibilities from the PID to the PCU under the MLSI. In December 2019, the Government of Armenia requested another restructuring of the project to complete the integrated services roll out agenda and develop the IS and e-service platforms for the employment sector. Rationale for Restructuring The restructuring is being proposed with a view of aligning the project with the emerging international good practice of integrated social protection service provision using client-centered approaches. One of the main objectives of the integrated service delivery model in Armenia is to improve the outcomes of service users, while minimizing the clients’ cost of accessing services and benefits through the ISPCs. The latter is of utmost importance for the poorest and most vulnerable population groups. The concept of integrated social services delivery that supports the above stated objectives was officially adopted by the Government in December 2010. It has been adjusted over time to address several implementation challenges, such as late transfer of ownership of ISPC facilities and new political realities, that caused significant delays in the roll-out of the model. The implementation of the adopted model of functional integration of four existing agencies responsible for pensions, social assistance, and employment and disability certification is currently in progress in 28 ISPCs that have become operational under the first and second Social Protection Administration Project. The proposed restructuring will ensure completion of the integrated service roll-out agenda and its full geographical coverage in Armenia. The World Bank Armenia Social Protection Administration II Project (P146318) The proposed restructuring involves the MLSI’s intention to strengthen the implementation of several important aspects of the project. Besides the physical collocation and integration of the four agencies, the model also includes development of an integrated IS and implementation of new social case management procedures focusing primarily on the clients and their needs. This requires further harmonization of existing legislation and an upgrade of the social welfare information system. With regard to the poorest and most vulnerable clients, the interoperability of administrative data in the NORK (Information and Analytical Center) Family Vulnerability Database with external administrative databases would enhance the process of determining benefit eligibility. Relatedly, the restructured project will support the development of data access protocols and interoperable platforms to link the NORK individual records with the cadastral, the car registry, the electricity company databases, and other administrative data sources. The SPAP II development objectives of improving social protection service delivery and strengthening analytical, monitoring and evaluation functions of the social protection system are in line with the objectives of the new Country Partnership Framework 2019-2023, endorsed by The World Bank Group Board of Executive Directors on March 28, 2019. The restructured project will contribute to facilitating access to social protection services and economic opportunities by the poorest and most disconnected population groups. Improved access will be enabled through the network of project- financed ISPCs. New project activities, such as the development of the employment sector IS and e-services platforms, will contribute to strengthening the capacity of the system to increase training and employment opportunities, with a special focus on vulnerable groups, including women, Family Benefit Program beneficiaries, migrants, young people, and their employability. More efficient tracking of the progress against the objectives will be made possible through the electronic monitoring and evaluation system that is also to be developed as part of the IS integration. Increased monitoring and evaluation capacity will further improve program-level monitoring and evidence-based policymaking. II. DESCRIPTION OF PROPOSED CHANGES This restructuring is in response to the requests from the MOF dated December 16, 2019 and December 17, 2019 (attached). The request is to: (a) provide a second 23-month extension of the project closing date, from November 30, 2020 to October 31, 2022; (b) reallocate SDR 1.1 million from disbursement category 2 to disbursement category 1; and (c) adjust the intermediate results indicators, including revising target values. Extension of the project closing date. The proposed second extension of the project closing date to October 31, 2022 will provide enough time to refurbish, equip and make operational the remaining 24 ISPCs throughout the country, develop a new integrated information system, and train employees to increase their capacity to provide integrated services. With the proposed second extension, the cumulative extension of the project closing date is 46 months from the original closing date. Reallocation between disbursement (withdrawal) categories. In order to provide required funds for the completion of the integrated provision of social protection service delivery, SDR 1.1 million would be reallocated from disbursement Category 2 (cash grants and consulting services for active labor market programs (ALMPs), which were not implemented) to Category 1 (goods, works, non-consulting services, consultants’ services, training and incremental operating costs ). The reallocation will increase the amount available under Category 1 to SDR 13.9 million, or 100 percent of the total credit amount. The World Bank Armenia Social Protection Administration II Project (P146318) Category Amount of the Credit Percentage of Allocated (expressed in Expenditures to be SDR) Financed (exclusive of Taxes) (1) Goods, works, non-consulting services, consultants' services, Training and Incremental Operating Costs under the Project except for 13,900,000 100% activities under Part II.2. of the Project (2) Cash Grants and Consultant Services under Part II.2 of the Project. 0 0 TOTAL AMOUNT 13,900,000 100% Changes in the intermediate results indicators (IRIs). The proposed restructuring will: (a) replace two IRIs related to the ALMPs which were not implemented under Component 2 (number of participants involved in the program for youth without education skills and number of participants involved in start-up small business program) with the indicator ‘employment sector information subsystem developed and functioning’; (b) remove the indicator ‘supervision and control method applied in State Social Security Services (SSSS)’; and (c) replace the indicator ‘average time required for processing a pension case (including case resolution) by SSSS’ with the indicator ‘number of SSSS certified employees using pension electronic system’. In addition, the end-project target value of the IRI ‘number of ISPC facilities refurbished/constructed and equipped’ is revised from 37 to 34 and of the IRI ‘number of ISPCs fully operational’ from 37 to 30. The proposed changes better respond to the expectations and demands generated since the previous restructuring. The full updated results framework is presented at the end of this restructuring paper. The unallocated funds are allocated to Component 1. The proposed restructuring does not entail any other changes to the project. The financial management arrangements under the project are adequate and acceptable to the Bank, and there are no overdue audits under the project. The MLSI and the Bank team have agreed on the plan of actions under the restructured project covering all the key activities, which will be closely monitored and supervised. III. SUMMARY OF CHANGES Changed Not Changed Results Framework ✔ Components and Cost ✔ Loan Closing Date(s) ✔ Reallocation between Disbursement Categories ✔ Disbursement Estimates ✔ The World Bank Armenia Social Protection Administration II Project (P146318) Implementation Schedule ✔ Implementing Agency ✔ DDO Status ✔ Project's Development Objectives ✔ DLIs ✔ Cancellations Proposed ✔ Disbursements Arrangements ✔ Overall Risk Rating ✔ Safeguard Policies Triggered ✔ EA category ✔ Legal Covenants ✔ Institutional Arrangements ✔ Financial Management ✔ Procurement ✔ Other Change(s) ✔ Economic and Financial Analysis ✔ Technical Analysis ✔ Social Analysis ✔ Environmental Analysis ✔ IV. DETAILED CHANGE(S) OPS_DETAILEDCHANGES_COMPONENTS_TABLE COMPONENTS Current Current Proposed Proposed Cost Action Component Name Component Name Cost (US$M) (US$M) Roll-Out of Integrated Social Roll-Out of Integrated Social 14.30 Revised 17.08 Protection Service Delivery Protection Service Delivery Support the Implementation of Support the Implementation of the New Employment Strategy by 2.20 Revised the New Employment Strategy 0.25 the Government by the Government Modernization of the Pension Marked for Modernization of the Pension 0.90 0.03 System Deletion System The World Bank Armenia Social Protection Administration II Project (P146318) Strengthen MLSI Analytical Strengthen MLSI Analytical Capacity and Monitoring and 1.10 Revised Capacity and Monitoring and 0.49 Evaluation Systems Evaluation Systems Project Management 1.30 Revised Project Management 1.79 Unallocated 1.40 Revised Unallocated 0.00 TOTAL 21.20 19.64 OPS_DETAILEDCHANGES_LOANCLOSING_TABLE LOAN CLOSING DATE(S) Original Revised Proposed Proposed Deadline Ln/Cr/Tf Status Closing Closing(s) Closing for Withdrawal Applications IDA-53980 Effective 31-Dec-2018 30-Nov-2020 31-Oct-2022 28-Feb-2023 OPS_DETAILEDCHANGES_REALLOCATION _TABLE REALLOCATION BETWEEN DISBURSEMENT CATEGORIES Financing % Current Allocation Actuals + Committed Proposed Allocation (Type Total) Current Proposed IDA-53980-001 | Currency: XDR iLap Category Sequence No: 1 Current Expenditure Category: GD,CW,Non-CS,CS,TR,IOC,ex.Part II.2 12,800,000.00 4,674,766.49 13,900,000.00 100.00 100.00 iLap Category Sequence No: 2 Current Expenditure Category: Cash Grants and CS Part II.2 1,100,000.00 0.00 0.00 100.00 0 Total 13,900,000.00 4,674,766.49 13,900,000.00 OPS_DETAILEDCHANGES_DISBURSEMENT_TABLE DISBURSEMENT ESTIMATES Change in Disbursement Estimates Yes Year Current Proposed The World Bank Armenia Social Protection Administration II Project (P146318) 2014 0.00 0.00 2015 750,000.00 688,630.00 2016 3,346,592.00 742,416.00 2017 5,153,408.00 1,679,873.00 2018 11,949,999.95 1,197,247.00 2019 0.00 2,071,947.00 2020 0.00 5,000,000.00 2021 0.00 4,000,000.00 . The World Bank Armenia Social Protection Administration II Project (P146318) . Results framework COUNTRY: Armenia Armenia Social Protection Administration II Project Project Development Objectives(s) The proposed Project Development Objectives (PDOs) are to (i) improve social protection service delivery and (ii) strengthen analytical and monitoring and evaluation functions of the agencies delivering social protection benefits and services. Project Development Objective Indicators by Objectives/ Outcomes RESULT_FRAME_TBL_PDO Indicator Name DLI Baseline Intermediate Targets End Target 1 2 3 Improved social protection service delivery Client satisfaction with benefits and Some clients satisfied; Areas Some clients satisfied; Areas Majority of clients satisfied; ISPCs being piloted - clients services received through ISPCs for improvements identified for improvements identified Suggestions for Almost all clients satisfied unaware of new services (Text) (as perceived by the clients) (as perceived by the clients) improvements addressed Rationale: This outcome indicator continues from the original results framework. The baseline, the intermediate targets (ITs) and the end target have been unchanged. The ITs are set for the following dates: Action: This indicator has been IT-1: IT dated December 31, 2019; Revised IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; Client participation costs of receiving benefits and services of 3,026.00 2,786.00 2,786.00 2,476.00 2,476.00 ISPCs (for FBP) (Number) Rationale: Action: This indicator has been This outcome indicator continues from the original results framework. The baseline, the intermediate targets (ITs) and the end target have been Revised unchanged. The ITs are set for the following dates: The World Bank Armenia Social Protection Administration II Project (P146318) RESULT_FRAME_TBL_PDO Indicator Name DLI Baseline Intermediate Targets End Target 1 2 3 IT-1: IT dated December 31, 2019; IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; Strengthened analytical and monitoring and evaluation functions Developed monitoring M&E capacity increased as Develop monitoring passports and indicators for all evidenced by gradual introduction passports and indicators for Develop monitoring Develop monitoring SP programs financed from of the M&E system for SP programs all 81 programs; introduce 5 piloted programs passports and indicators for passports and indicators for the state budget; developed (covering the development of a the respective software all 81 programs all 81 programs electronic system (receiving model, indicators, project changes in M&E electronic reports for all indicators). passports, software) (Text) system Almost all clients satisfied. Rationale: This outcome indicator continues from the original results framework. The baseline and the end target have been unchanged. The Intermediate Targets (ITs) have been updated to reflect the actual number of programs for which the monitoring passports and indicators have been developed. The ITs are Action: This indicator has been set for the following dates: Revised IT-1: IT dated December 31, 2019; IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; PDO Table SPACE The World Bank Armenia Social Protection Administration II Project (P146318) Intermediate Results Indicators by Components RESULT_FRAME_TBL_IO Indicator Name DLI Baseline Intermediate Targets End Target 1 2 3 Roll-Out of Integrated Social Protection Service Delivery (Action: This Component has been Revised) Number of ISPC facilities refurbished/constructed and 0.00 9.00 18.00 28.00 34.00 equipped (Number) Rationale: The intermediate targets (ITs) and the end target have been updated. The ITs are set for the following dates: Action: This indicator has been IT-1: IT dated December 31, 2019; Revised IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; Number of ISPCs fully operational 0.00 9.00 13.00 23.00 30.00 (Number) Rationale: The intermediate targets (ITs) and the end target have been updated. The ITs are set for the following dates: Action: This indicator has been IT-1: IT dated December 31, 2019; Revised IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; Number of relevant external databases from which ISPC social workers can obtain/check 1.00 1.00 1.00 4.00 4.00 necessary information on-line. (Number) Action: This indicator has been Rationale: Revised The intermediate targets (IT) have been updated. The ITs are set for the following dates: The World Bank Armenia Social Protection Administration II Project (P146318) RESULT_FRAME_TBL_IO Indicator Name DLI Baseline Intermediate Targets End Target 1 2 3 IT-1: IT dated December 31, 2019; IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; Direct project beneficiaries 507,345.00 536,063.00 606,622.00 (Number) Rationale: This indicators monitors the number of pensioners in Armenia.The intermediate target (IT) and the end target have been updated. The IT is set for the Action: This indicator has been following date: Revised IT-1: IT dated December 31, 2019 Female beneficiaries (Number) 301,885.00 316,418.00 351,840.00 Rationale: This indicators monitors the number of female pensioners in Armenia. The intermediate target (IT) and the end target have been updated. The IT is Action: This indicator has been set for the following date: Revised IT-1: IT dated December 31, 2019 Direct project beneficiaries 96,309.00 86,884.00 96,309.00 (Number) Rationale: This indicators monitors the number of Family Benefit Program beneficiaries in Armenia.The intermediate target (IT) and the end target have been Action: This indicator has been updated. The IT is set for the following date: Revised IT-1: IT dated December 31, 2019 Direct project beneficiaries 88,928.00 84,749.00 83,325.00 (Number) The World Bank Armenia Social Protection Administration II Project (P146318) RESULT_FRAME_TBL_IO Indicator Name DLI Baseline Intermediate Targets End Target 1 2 3 Rationale: This indicators monitors the number of job-seekers in Armenia. The baseline, intermediate target (IT) and the end target have been updated. The IT is Action: This indicator has been set for the following date: Revised IT-1: IT dated December 31, 2019 Female beneficiaries (Number) 59,764.00 56,121.00 56,367.00 Rationale: This indicators monitors the number of female job-seekers in Armenia. The baseline, the intermediate target (IT) and the end target have been updated. Action: This indicator has been The IT is set for the following date: Revised IT-1: IT dated December 31, 2019 Support the Implementation of the New Employment Strategy by the Government (Action: This Component has been Revised) Number of participants involved in the Program for Youth Without 0.00 0.00 250.00 500.00 700.00 Education and Skills (Number) Action: This indicator has been Marked for Deletion Number of participants involved in Start-up Small Businesses Program 0.00 0.00 250.00 500.00 700.00 (Number) Action: This indicator has been Marked for Deletion Number of participants within professional orientation system 52.00 1,164.00 1,189.00 1,189.00 1,189.00 (general education, tertiary education and ISPCs) who make The World Bank Armenia Social Protection Administration II Project (P146318) RESULT_FRAME_TBL_IO Indicator Name DLI Baseline Intermediate Targets End Target 1 2 3 use of professional orientation services) (Number) Rationale: The intermediate targets (IT) and the end target have been updated. The ITs are set for the following dates: Action: This indicator has been IT-1: IT dated December 31, 2019; Revised IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; Employment sector information system developed and system developed and subsystem developed and system not in place system not in place system being developed functioning functioning functioning (Text) Rationale: This is a new indicator added to measure newly added activities under the employment component. The　ITs are set for the following dates: IT-1: IT dated December 31, 2019; Action: This indicator is New IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; Modernization of the Pension System (Action: This Component has been Revised) Supervision and control of Ad hoc supervision and Ad hoc supervision and Pilot of risk-based eligibility, insured service control of eligibility, insured Risk-based supervision and Supervision and control method control of eligibility, insured supervision and control of periods, pension level and service periods, pension control system in SSSS applied in SSSS (Text) service periods, pension level pension eligibility and other pension requests level and other pension introduced and operative. and other pension requests. benefit levels. conducted on risk requests. identification basis Action: This indicator has been Marked for Deletion The World Bank Armenia Social Protection Administration II Project (P146318) RESULT_FRAME_TBL_IO Indicator Name DLI Baseline Intermediate Targets End Target 1 2 3 Number of SSSS certified staff using electronic pension information 0.00 390.00 390.00 395.00 400.00 system (Number) Rationale: Action: This indicator has been Although this component has been deleted, the project will continue monitoring the number of SSSS certified staff using electronic pension information Revised system. Strengthen MLSI Analytical Capacity and Monitoring and Evaluation Systems Methodology developed and Methodology fully Methodology fully integrated Methodology for collection of Methodology being fully integrated in the integrated in the monitoring Methodology not in place in the monitoring and qualitative data developed (Text) developed monitoring and evaluation and evaluation system of the evaluation system of the MLSI system of the MLSI MLSI Rationale: The intermediate targets (ITs) have been updated. The　ITs are set for the following dates: Action: This indicator has been IT-1: IT dated December 31, 2019; Revised IT-2: IT dated December 31, 2020; IT-3: IT dated December 31, 2021; IO Table SPACE The World Bank Armenia Social Protection Administration II Project (P146318) Attachment 1: Action Plan for the Remaining Project Implementation Period Civil works for ISPCs Start of Contract Completion of ISPC fully Activity Procurement Signing Civil Works operational* Civil works for ISPC in Stepanavan 7.2.2019 2.8.2019 1.10.2020 1.1.2021 Civil works for ISPC in Meghri 6.8.2019 16.10.2019 1.5.2020 1.8.2020 Civil works for ISPC in Sevan 29.7.2019 23.10.2019 1.5.2020 1.8.2020 Civil works for ISPC in Aparan 29.7.2019 16.10.2019 1.7.2020 1.10.2020 Civil works for ISPC in Martuni 30.7.2019 17.10.2019 1.7.2020 1.8.2020 Civil works for ISPC in Goris 1.8.2019 1.11.2019 1.9.2020 1.12.2020 Civil works for ISPC in Dilijan 29.10.2019 24.1.2020 1.10.2020 1.01.2021 Civil works for ISPC in Artik 15.3.2020 15.5.2020 1.10.2021 1.1.2022 Civil works for ISPC in Kapan 4.3.2020 1.6.2020 1.3.2021 1.6.2021 Civil works for ISPC in Gyumri 1.11.2019 6.2.2020 1.4.2022 1.7.2022 Civil works for ISPC in Alaverdi 24.10.2019 6.2.2020 1.8.2021 1.11.2021 Civil works for ISPC in Ijevan 14.11.2019 5.2.2020 1.12.2020 1.3.2021 Civil works for ISPC in Gavar 29.10.2019 1.2.2020 1.1.2021 1.4.2021 Civil works for ISPC in Vayk 1.6.2020 1.10.2020 1.4.2022 1.7.2022 Civil works for ISPC in Yeghegnadzor 1.5.2020 1.8.2020 1.9.2021 1.12.2021 Civil works for ISPC in Abovyan 1.5.2020 1.8.2020 1.9.2021 1.12.2021 Civil works for ISPC in Jermuk 1.5.2020 1.9.2020 1.10.2021 1.1.2022 Civil works for ISPC in Ashtarak 1.5.2020 1.9.2020 1.10.2021 1.1.2022 Civil works for ISPC in Vagharshapat 1.5.2020 1.9.2020 1.10.2021 1.1.2022 Civil works for ISPC in Arabkir 1.7.2020 1.10.2020 1.10.2021 1.12.2021 Civil works for ISPC in Spitak 1.6.2020 1.10.2020 1.6.2022 1.9.2022 Civil works for ISPC in Berd 15.4.2020 1.10.2020 1.3.2021 1.6.2021 Civil works for ISPC in Nor Nork 15.3.2021 1.8.2021 1.7.2022 1.10.2022 Civil works for ISPC in Kanaker Zeytun 15.10.2020 1.1.2021 1.1.2022 1.2.2022 Civil works for ISPC in Sisian 15.7.2020 15.9.2020 1.1.2022 1.2.2022 *Furniture and equipment for all ISPCs will be procured in batches and timed around the completion of the civil works Information Systems TOR Submitted for WB Contract Activity Activity Review/Start of Procurement Signing Completion ISPCs business processes review 30.4.2020 15.6.2020 30.9.2020 ISPCs MIS development 15.8.2020 1.12.2020 1.6.2022 Development of the information system for the employment 2.12.2019 1.6.2020 1.3.2021 sector The World Bank Armenia Social Protection Administration II Project (P146318) Training and Capacity Building Submit to WB a detailed Training/capacity building Activity training program and training implementation period implementation plan Training/capacity building of ISPC 1.6.2020 1.7.2020 – 1.10. 2022 professionals Monitoring and Evaluation TOR Submitted for WB Contract Activity Activity Review/Start of Procurement Signing Completion End-project survey of project 1.3.2022 1.5.2022 1.9.2022 indicators