The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) DRC Urban Water Supply Project (P091092) AFRICA | Congo, Democratic Republic of | Water Global Practice | IBRD/IDA | Investment Project Financing | FY 2009 | Seq No: 19 | ARCHIVED on 08-Feb-2019 | ISR35195 | Implementing Agencies: COPIREP, REGIDESO, REGIDESO, Ministry of Finance, Democratic Republic of Congo, Represented by the Ministry of Finance Key Dates Key Project Dates Bank Approval Date: 18-Dec-2008 Effectiveness Date: 13-Jun-2008 Planned Mid Term Review Date: 15-Nov-2012 Actual Mid-Term Review Date: 19-Nov-2012 Original Closing Date: 31-Mar-2014 Revised Closing Date: 30-Jun-2019 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The project objective is to increase sustainable access to water in selected urban areas and the efficiency of REGIDESO. Has the Project Development Objective been changed since Board Approval of the Project Objective? Yes Board Approved Revised Project Development Objective (If project is formally restructured) The revised PDO is to increase access to sustainable water services in selected urban areas, and to improve the operational performances and viability of the Project Implementing Entity. Components Table Name Water supply services in major urban centers:(Cost $257.85 M) Sector reform, capacity building & improved governance:(Cost $98.15 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Unsatisfactory Overall Implementation Progress (IP) Moderately Unsatisfactory Moderately Unsatisfactory Overall Risk Rating High High Implementation Status and Key Decisions In response to Government of DRC’s request, an Additional Financing (AF), for an amount of US$166 million, to scale up the development of the water sector has been processed; a restructuring was conducted in December 2018 to extend the Project up to June 2019. Infrastructure activities are now implemented Kinshasa, Lubumbashi and Matadi. So far, the Project enabled to provide access to around 1,893,600 people in the towns where the Project is implemented; the objective of 2,600,000 additional people having access should be reached. 2/8/2019 Page 1 of 9 The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance -- High High Macroeconomic -- Substantial Substantial Sector Strategies and Policies -- Substantial Substantial Technical Design of Project or Program -- Moderate Moderate Institutional Capacity for Implementation and Sustainability -- Substantial Substantial Fiduciary -- Substantial Substantial Environment and Social -- Moderate Moderate Stakeholders -- Substantial Substantial Other -- -- -- Overall -- High High Results PDO Indicators by Objectives / Outcomes Number of people in urban areas provided with access to Improved Water Sources under the project IN00664599 ►Number of people in urban areas provided with access to Improved Water Sources under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1,893,630.00 1,893,630.00 2,600,000.00 Date 25-Apr-2014 30-Apr-2018 31-Dec-2018 31-Dec-2018 This indicator reflects so far the results of the parent project (1,893,630) and has not evolved since the completion of activities planned under this project. Nevertheless, with the extension of the AF for 6 months, up to June 30, 2019, all on-going works contract conducted in Kinshasa, Lubumbashi and Matadi can be achieved by this date. Works activities are currently mainly extension of water supply, and in the coming weeks, the construction of new private connections (23,500), and public stand post (36) will Comments: enable to provide water to 715,800 additional people (= 23,500 X 30 + 36 X 300) thanks to the AF, and so to achieve the target (2,609,430/2,600,000). Furthermore, in Kinshasa, in addition to the main works contract, several small works activities are conducted in different areas to improve or to reestablish the supply of water of which the population had been deprived of for many years; this significant impact will be estimated and will contribute to improve the final target. 2/8/2019 Page 2 of 9 The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) Operating cost coverage ratio in utilities targeted by the project IN00664598 ►Operating cost coverage ratio in utilities targeted by the project (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 88.00 60.30 81.20 104.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 This indicator should reflect globally the improvement of the performances of REGIDESO, the urban water utility. Unfortunately, this indicator did not evolve positively as planned, and continued to remain at a similar level than the baseline. The 2018 audited financial statements are not yet available, and should be only officially published in mid-2019. Nevertheless, the partial financial data provided by REGIDESO for Comments: mid-2018, reflected in the October AM mission, shows that this revenue/operational costs indicator should be between 80-100% for the 1st half of 2018, but this needs to be confirmed once the final financial statements are produced for 2018. Overall Comments PDO As mentioned in the comments of the 2 PDO indicators, the objective of “Number of people in urban areas provided with access to Improved Water Sources under the project” should be reached and so reflect the relative good performance of component A (hydraulic infrastructure), though the “Operating cost coverage ratio in utilities targeted by the project” reflects the fact that the water utility REGIDESO did not improve its performances. Intermediate Results Indicators by Components Water supply services in major urban centers IN00664597 ►Secondary and tertiary water networks constructed (Kilometers, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 785.00 803.20 1,100.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 The kilometers of pipes laid have started to re-increase, thanks to the on-going works activities, and the Comments: target will be reached once the works are achieved at the end of June 2019. IN00664601 ►Water production capacity installed under the project (Cubic Meter(m3), Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 64,000.00 64,000.00 69,000.00 Date 28-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 The remaining 5,000 m3 will be achieved with the achievement of current works in Lubumbashi. Comments: IN00664603 2/8/2019 Page 3 of 9 The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) ►Improved community water points constructed or rehabilitated under the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 405.00 405.00 450.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 Definition : Number of improved community water points constructed or rehabilitated under the project in rural and urban areas. A community water point is defined as a public outlet for the provision of water supply to a number of households. Improved community water points refer to standpipes, protected dug well, borehole, or protected spring. Hence, improved community water points do not include, inter alia, Comments: unprotected wells or unprotected springs. Comments: The final objective will be almost achieved (441) as a specific on-going works contract plans the construction of 36 public stand post to improve access to safe water in a specific area of Kinshasa regularly affected by the cholera. IN00664605 ►New piped household water connections that are resulting from the project intervention (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 50,051.00 50,051.00 73,500.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 Definition : Number of new piped household water connections which result from the project intervention. A piped household water connection is defined as a connection that provides piped water to the consumer through either a house or yard connection. Hence, they do not include, inter alia, standpipes, protected well, borehole, protected spring, piped water provided through tanker trucks, or vendors, unprotected Comments: wells, unprotected spring, rivers, ponds and other surface water bodies, or bottled water. Comment/perspectives: The final objective should be achieved, as the Project currently implements a specific private connections program of 23,500 units (18,500 in Kinshasa, 3,500 in Lubumbashi, and 1,500 in Matadi). IN00664607 ►Piped household water connections that are benefiting from rehabilitation works undertaken by the project (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 113,865.00 116,265.00 110,000.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2015 Definition : Number of piped household water connections benefiting from rehabilitation works. This indicator is measured as the number of piped household water connections benefiting from rehabilitation works. Rehabilitation works are undertaken so that existing customers see the quantity and/or quality of their water supply services enhanced. Comments: Comments/perspectives: This indicator has already overpassed its target (116,265 / 110,000) and should continue to evolve significantly, with the on-going program to rehabilitate around additional 65,000 private connections. IN00664609 ►Direct project beneficiaries (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1,893,630.00 1,893,630.00 2,600,000.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 2/8/2019 Page 4 of 9 The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) Definition : Direct beneficiaries are people or groups who directly derive benefits from an intervention (i.e., children who benefit from an immunization program; families that have a new piped water connection). Please note that this indicator requires supplemental information. Supplemental Value: Female Comments: beneficiaries (percentage). Based on the assessment and definition of direct project beneficiaries, specify what proportion of the direct project beneficiaries are female. This indicator is calculated as a percentage. IN00664621 Female beneficiaries (Percentage, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 946,815.00 946,815.00 1,300,000.00 Sector reform, capacity building & improved governance IN00664600 ►Citizen engagement satisfactory complaints resolution by REGIDESO (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 26.00 27.03 68.30 56.00 Date 29-Jan-2016 30-Apr-2018 31-Dec-2018 31-Dec-2018 IN00664602 ►Citizen engagement: Surveyed beneficiaries who know at least two of their responsibilities regarding their access to water (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 75.00 Date 29-Jan-2016 30-Apr-2018 31-Dec-2018 31-Dec-2018 IN00664604 ►Number of water utilities that the project is supporting (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 1.00 1.00 1.00 1.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 Definition : Total number of utilities providing water supply with which the Bank is working under the project. Comments: Comments/perspectives: REGIDESO, the national urban water utility was the only utility targeted by the Project. IN00664606 ►Services contract is bid, signed and under implementation (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 IN00664608 ►Number of other water service providers that the project is supporting (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target 2/8/2019 Page 5 of 9 The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) Value 0.00 0.00 0.00 0.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 Definition : Total number of other water service providers providing water supply with which the Bank is supporting under the project. Other water service providers are water providers that are NOT utilities, but provide water supply services (often on a small scale) such as community based organizations (including water committees), small-scale providers, NGOs, etc. Comments: Comments/perspectives: This was a core indicator, and no other water service providers than REGIDESO was expected to be supported by the Project since the beginning. IN00664610 ►Preparation of water sanitation strategies and programm (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 1.00 3.00 4.00 3.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 The Project, though exclusively focused on water, enabled the Client to develop planning tools for the development of the sanitation sector, at local level (Matadi, Lubumbashi and Kinshasa) sanitation master plans have been elaborated, but also at national level, as the project financed the elaboration of an Comments: institutional study of the sanitation sector, whose conclusions has been adopted by the Government as the road map for the development of the sanitation sector, IN00664611 ►Availability rate of production plants (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 87.60 97.80 98.30 94.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 This indicator related to the availability rate of water production plants could slightly improve thanks to the O&M support provided by the Services Contract, a dedicated expert was seconded for that, and also the electrics works conducted under the Project, with the construction of dedicated electric lines supplying Comments: water facilities, which improved their availability rate as suffering previously from lack of reliable source of energy. IN00664612 ►Non-revenue water (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 45.00 44.00 43.30 29.00 Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 IN00664613 ►Rate of inactive connections per city (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 36.00 33.80 36.15 20.00 Date 25-Apr-2014 30-Apr-2018 31-Dec-2018 31-Dec-2018 IN00664614 2/8/2019 Page 6 of 9 The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) ►Metering distribution rate (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 33.00 66.60 59.72 90.00 Date 25-Apr-2014 30-Apr-2018 31-Dec-2018 31-Dec-2018 This indicators should evolved positively in the coming weeks, as depending on the works activities conducted under component A, with the on-going program of new private connections and also Comments: rehabilitation of existing connections, not yet equipped with meters; as a consequence, metered connections in targeted cities should reach 70%, now at 59.72%, but will remain under the objective of 90. IN00664615 ►Bill collection rate from private connections (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 73.00 59.43 72.49 97.00 Date 25-Apr-2014 30-Apr-2018 31-Dec-2018 31-Dec-2018 IN00664616 ►Number of staff/1000 active connections (after severance plan) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 17.70 13.44 12.20 9.60 Date 25-Apr-2014 30-Apr-2018 31-Dec-2018 31-Dec-2018 The number of staff per 1,000 active connections has constantly decreased after the retrenchment plan implemented in 2013, with the decision taken then by the authorities to freeze the recruitment of new staff, Comments: and in the same time the increasing departure of staff for retirement. IN00664617 ►Rate of labor costs versus operational costs (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 40.00 38.00 38.00 27.00 Date 25-Apr-2014 30-Apr-2018 31-Dec-2018 31-Dec-2018 IN00664618 ►Submission of previous years' audit reports to clients by May 15 of following year (yes/no) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value NA - yes Yes Date 18-Nov-2008 30-Apr-2018 31-Dec-2018 31-Dec-2018 IN00664619 ►Proportion of volumes owed by "Instances Officielles" in total volumes owed (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 21.00 23.00 25.97 20.00 Date 25-Apr-2014 30-Apr-2018 31-Dec-2018 31-Dec-2018 2/8/2019 Page 7 of 9 The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) IN00664620 ►Proportion of bills owed by "Instances Officielles" in total billing (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 24.00 23.00 29.00 20.00 Date 25-Apr-2014 30-Apr-2018 31-Dec-2018 31-Dec-2018 Overall Comments IR The intermediate results indicators related to component A (infrastructure) will evolve as planned, as the results of all works activities conducted during the project. Unfortunately, the intermediate results indicators related to component B (Support to sector reform) have much more mitigated results, as the Services Contract did not bring the expected results, and also the Performances contract. Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P091092 IDA-D1020 Effective USD 166.00 166.00 0.00 44.56 122.03 27% P091092 IDA-H4350 Closed USD 190.00 190.00 0.00 191.27 0.00 100% P091092 TF-92105 Closed USD 0.08 0.07 0.01 0.07 0.00 100% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P091092 IDA-D1020 Effective 25-Feb-2016 18-Mar-2016 16-Sep-2016 31-Dec-2018 30-Jun-2019 P091092 IDA-H4350 Closed 18-Dec-2008 19-Jan-2009 03-Nov-2009 31-Mar-2014 31-Dec-2018 P091092 TF-92105 Closed 09-Jun-2008 13-Jun-2008 13-Jun-2008 30-Jun-2009 30-Jun-2009 Cumulative Disbursements 2/8/2019 Page 8 of 9 The World Bank Implementation Status & Results Report DRC Urban Water Supply Project (P091092) Restructuring History Level Approved on 25-Jul-2012 ,Level Approved on 10-Jul-2013 ,Level 2 Approved on 21-Dec-2018 Related Project(s) P155266-DRC Urban Water Supply Project Additional Financing and Restructuring 2/8/2019 Page 9 of 9