The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Integrated Land Administration System Project (P122219) EUROPE AND CENTRAL ASIA | Croatia | Social, Urban, Rural and Resilience Global Practice Global Practice | IBRD/IDA | Investment Project Financing | FY 2012 | Seq No: 16 | ARCHIVED on 21-Dec-2018 | ISR34931 | Implementing Agencies: Ministry of Justice, Ministry of Finance, State Geodetic Authority Key Dates Key Project Dates Bank Approval Date: 04-Aug-2011 Effectiveness Date: 15-Nov-2011 Planned Mid Term Review Date: 28-Oct-2013 Actual Mid-Term Review Date: 06-Nov-2013 Original Closing Date: 31-Oct-2015 Revised Closing Date: 15-Jul-2021 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The objective of the proposed Project is to modernize the land administration and management system to improve the efficiency, transparency and cost effectiveness of government services. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name A: Land Registration System Development:(Cost $10.87 M) B: Spatial Information and Cadastre System Modernization:(Cost $8.43 M) C: Improving Digital Services:(Cost $19.92 M) D: Project Management, Training, Public Awareness:(Cost $4.77 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Moderately Satisfactory Moderately Satisfactory Overall Implementation Progress (IP) Moderately Satisfactory Moderately Satisfactory Overall Risk Rating Moderate Moderate Implementation Status and Key Decisions The implementing agencies continue to make good progress toward the Project Development Objective (PDO). Processing times in Cadastre Offices (COs) remain well below the 10-day end target. Processing times in Land Registry Offices (LROs) have slightly increased from 17.8 days to 18 days, but the Ministry of Justice (MoJ) is taking actions to address this issue. These actions include a pilot agreement with the postal service to speed up the mailing of decisions, the adoption of a new land registration act, and the hiring of 65 term employees to assist LROs. Since June 2018, the percentage of requests lodged online has increased from 5.25% to 6.2%, and the initial results of the 2018 Customer Satisfaction Survey suggest that customer satisfaction with land administration services remains above the 4.5 end-target (on a scale of 1 to 5). Other important achievements since June 2018 include the completion of the renovation of the Sisak CO, the inauguration of an e-service to Digital Geodetic 12/21/2018 Page 1 of 8 The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Elaborates, and the acquisition by the MoJ of equipment to scale up the scanning of incoming documents in 16 LROs. Finally, the World Bank approved an Additional Financing in the amount of EUR 19.7 million on August 1, 2018, and the new loan became effective on December 19, 2018. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance -- Moderate Moderate Macroeconomic -- Low Low Sector Strategies and Policies -- Low Low Technical Design of Project or Program -- Low Low Institutional Capacity for Implementation and Sustainability -- Moderate Moderate Fiduciary -- Moderate Moderate Environment and Social -- Low Low Stakeholders -- Moderate Moderate Other -- -- -- Overall -- Moderate Moderate Results PDO Indicators by Objectives / Outcomes Modernize the land administration and management system IN00557606 ►Increased customer satisfaction with land administration services (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 4.4 (CO) 4.7 (cadastre) 4.7 (CO) 4.5 (CO) Value 4.1 (LRO) 4.5 (Land registry) 4.5 (LRO) 4.5 (LRO) Date 30-Nov-2009 31-Dec-2017 19-Nov-2018 15-Jul-2021 (measured on a scale from 1 to 5) Comments: IN00557608 ►Reduced transaction processing times in land registry and cadastre (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 18 days (LROs) (first 9 46 days (LROs) and 30 12.7 days (LROs) and 8 10 days (LORs) and Value months of 2018); days (COs) days (COs) 10 days (COs) 7.7 days (COs) 12/21/2018 Page 2 of 8 The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00557610 ►Increased percentage of customers lodging requests online (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 5.21 6.22 20.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00557612 ►Increased use of shared spatial data by government agencies/ministries (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 6 agencies use data of Value 28.00 28.00 30.00 SGA Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 Intermediate Results Indicators by Components A: Land Registration System Development IN00557607 ►Percent of LROs processing transactions in 10 days or less (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 40.00 66.35 33.64 80.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 Value for Q3 2018 Comments: IN00557609 ►No. of pages scanned (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Monitored without Value 0.00 12.5 million 12.5 million targets Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00563187 ►LROs that systematically scan incoming documents (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 100.00 Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 IN00563188 ►Central archive for LROs established (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target 12/21/2018 Page 3 of 8 The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Value No No No Yes Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 IN00563189 ►Zagreb LRO relocated (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No No No Yes Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 IN00563190 ►Transaction processing time in the seven most underperforming LROs (Days, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 30.00 30.00 31.00 20.00 Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 Value for Q3 2018 Comments: IN00557613 ►No. of queries on MOJ eLR-book web portal (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Monitored without Value 30 million 54 million 203 million targets Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 B: Spatial Information and Cadastre System Modernization IN00557615 ►Number of new offices completed (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3.00 4.00 4.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 31-Dec-2018 IN00557616 ►No. of pages scanned (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 1 million 11.3 million 13.5 million 17.5 million Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00563201 ►Percentage of Geodetic Elaborates submitted in standardized digital form (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 3.50 100.00 12/21/2018 Page 4 of 8 The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 IN00557617 ►Number of services provided by the Geoportal (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 46 (of which 5 Monitored without Value 9.00 46.00 partially) targets Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00557618 ►Number of requests processed online via the Geoportal (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target SGA Geoportal Increase 218%; Monitored without Value 850,000 No data available number of answered targets queries: 1862 million Date 31-Dec-2010 30-Sep-2017 19-Nov-2018 15-Jul-2021 IN00557620 ►NSDI implementation underway (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value No Yes Yes Yes Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 C: Improving Digital Services IN00557622 ►No. of cadastre and land registry offices with Joint Information System in operation (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 2 COs / 3 LROs 113 COs / 107 LROs 113 COs / 107 LROs 113 COs / 107 LROs Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00557623 ►Number of Cadastral Municipalities with cadastre maps homogenized (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 106.00 106.00 400.00 400.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 31-Dec-2018 IN00563202 ►Conduct new field surveys in 10 CMs and initiate the full public displays (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Cadastral field surveys Value Work not initiated Work not initiated Work not initiated completed and public displays in progress Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 IN00563206 12/21/2018 Page 5 of 8 The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) ►Transfer in the LDB of the harmonized cadastral parcels of the 50 CMs for which field surveys are completed (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Public display completed and Field surveys Value Field surveys completed Field surveys completed harmonized cadastral completed parcels transferred in the LDB Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 IN00563353 ►Number of cadastral parcels harmonized and transfered to the LDB (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 457,107.00 457,107.00 465,497.00 1,000,000.00 Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 IN00557624 ►JIS management organization established (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Org. established with Org. established with Org. established with ad-hoc organization for Value sufficient financing and sufficient financing and sufficient financing and JIS management human capacity human capacity human capacity Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00557625 ►Percent of records in the JIS with the personal identification number (OIB) added (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 7.00 37.00 41.10 44.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00557626 ►No. of government registers connected to the JIS (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 4.00 4.00 6.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00557627 ►No. of web services provided to external users via JIS (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 6.00 7.00 8.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00563207 ►SGA-MoJ Joint Strategy Adopted (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target 12/21/2018 Page 6 of 8 The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Value No No No Yes Date 01-Jan-2018 01-Jan-2018 19-Nov-2018 15-Jul-2021 D: Project Management, Training, Public Awareness IN00557630 ►Number of SGA staff trained (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3,423.00 3,786.00 4,150.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00563124 Number of SGA staff trained (women) (Text, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Monitored without Value No data No data No data targets IN00557632 ►Number of MOJ staff trained (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 934.00 934.00 1,300.00 Date 31-Dec-2010 31-Dec-2017 19-Nov-2018 15-Jul-2021 IN00563125 Number of MoJ staff trained (women) (Text, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Monitored without Value No data No data No data targets Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P122219 IBRD-80860 Effective USD 23.80 23.80 0.00 19.51 0.00 100% P122219 IBRD-89000 Effective USD 24.07 24.07 0.00 0.00 24.07 0% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P122219 IBRD-80860 Effective 04-Aug-2011 17-Aug-2011 15-Nov-2011 31-Oct-2015 31-Dec-2018 P122219 IBRD-89000 Effective 01-Aug-2018 20-Sep-2018 19-Dec-2018 15-Jul-2021 15-Jul-2021 12/21/2018 Page 7 of 8 The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Cumulative Disbursements Restructuring History Level 2 Approved on 16-Jan-2014 ,Level 2 Approved on 07-Aug-2015 ,Level 2 Approved on 13-Apr-2017 ,Level 2 Approved on 24-Apr-2018 Related Project(s) P166321-Integrated Land Administration System - Additional Financing ,P166324-Integrated Land Administration System - Additional Financing 12/21/2018 Page 8 of 8