World Bank Group Country Opinion Survey 2016: Peru FY16 Peru Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group 1 July 2016 World Bank Group Country Opinion Survey 2016: Peru Acknowledgements The Peru Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG) team led by Sharon Felzer (Senior Communications Officer, Head of PORG), Jing Guo, Svetlana Markova, Jessica Cameron, and Calita Woods. Dania Mendoza provided data support. The report was prepared under the overall guidance and supervision of Sumir Lal (Director, ECRGP). PORG acknowledges the significant contribution from the Peru country team and the local fielding agency IPSOS. In particular, PORG is grateful for the support from Sandra Arzubiaga (Communications Officer), who coordinated the survey related activities from Lima, Peru. 1 World Bank Group Country Opinion Survey 2016: Peru Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................4 IV. General Issues Facing Peru ..........................................................9 V. Overall Attitudes toward the World Bank Group .......................14 VI. Sectoral Effectiveness................................................................22 VII. How the World Bank Group Operates .......................................26 VIII. World Bank Group’s Knowledge and Instruments .....................32 IX. The Future Role of the World Bank Group in Peru ....................36 X. Communication and Outreach ..................................................39 XI. Appendices ................................................................................43 2 World Bank Group Country Opinion Survey 2016: Peru I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Peru perceive the WBG. The survey explored:  General Issues Facing Peru  Overall Attitudes toward the World Bank Group  World Bank Group’s Effectiveness and Results  The World Bank Group’s Knowledge Work and Activities  Working with the World Bank Group  The Future Role of the World Bank Group in Peru  Communication and Information Sharing  Background Information II. Methodology From April 2016 to June 2016, 562 stakeholders of the WBG in Peru were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President/Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG- supported projects/ programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; non-profit organizations/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 209 stakeholders participated in the survey (37% response rate). Most respondents received and completed the questionnaire online. A few others received and filled out the questionnaire via email. Respondents were asked about: general issues facing Peru; their overall attitudes toward the WBG; the WBG’s effectiveness and results; the WBG’s knowledge work and activities; working with the WBG; the WBG’s future role in Peru; and the WBG’s communication and information sharing. Every country that engages in the Country Opinion Survey must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’14 (response rate is 42%, N=197). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, means of the FY’16 data and the total number of respondents in both years are slightly different from those of the original data reported in appendices A, B, C, and E. For the weighted stakeholder breakdown and year comparison results, please see appendix D (page 91). 3 World Bank Group Country Opinion Survey 2016: Peru III. Demographics of the Sample Current Position  For further analyses, respondents from the Office of the President/Prime Minister and the Office of Minister were combined. Respondents from the financial sector/private banks were combined with those from private sector organizations. Respondents from private foundations and NGOs/CBOs were combined into the “CSO” category. Few respondents from the office of a parliamentarian, the judiciary branch, and other organizations were included in the “Other” category. There were no respondents from local governments, trade unions, faith-based groups or youth groups. Percentage of Respondents (N=207) Employee of a Ministry, Ministerial Department or 21% Implementation Agency Bilateral/Multilateral Agency 11% Private Sector Organization 10% Media 10% NGO/Community Based Organization 9% Academia/Research Institute/Think Tank 7% Other 7% Office of Minister 6% PMU/Consultant/Contractor working on World Bank 6% Group supported project Independent Government Institution 6% Financial Sector/Private Bank 5% Private Foundation 1% Office of the President, Prime Minister <1% Office of Parliamentarian <1% Judiciary Branch <1% “Which of the following best describes your current position?” (Respondents chose from a list.) 4 World Bank Group Country Opinion Survey 2016: Peru III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=205) Other 17% Generalist (specialized in multiple sectors) 13% Finance and markets 12% Education 9% Macroeconomics and fiscal management 7% Governance 6% Agriculture 5% Trade and competitiveness 4% Transport and ICT 4% Poverty 4% Urban, rural, and social development 3% Health, nutrition, and population 3% Energy and extractives 3% Environment and natural resources 2% Social protection and labor 2% Water 1% Public-private partnerships 1% Fragility, conflict and violence 1% Climate Change 1% Gender <1% “Please identify the primary specialization of your work.” (Respondents chose from a list.) 5 World Bank Group Country Opinion Survey 2016: Peru III. Demographics of the Sample (continued) Geographic locations  Note: Because of the small number of respondents from regions, analyses comparing geographic locations would not be statistically reliable and, therefore, were not conducted. Percentage of Respondents (N=205) Regions, 9% Lima-Callao Metropolitan area, 91% "Which best represents your geographic location?" (Respondents chose from a list.) Exposure to Agencies within the World Bank Group Percentage of Respondents (N=191) The Multilateral Investment Guarantee Agency Other, 6% (MIGA), 1% The International Finance Corporation (IFC), 20% The World Bank (IBRD), 73% "Which of the following agencies of the World Bank Group do you primarily engage with in Peru?" (Respondents chose from a list.) 6 World Bank Group Country Opinion Survey 2016: Peru III. Demographics of the Sample (continued) Familiarity with the World Bank Group  Year comparison: Respondents in this year’s country survey and the FY’14 country survey had statistically similar levels of familiarity with the WBG (weighted mean in FY’16 = 7.2; weighted mean in FY’14 = 7.6)1.  Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Peru, and significantly, moderately correlated with the extent to which the WBG plays a relevant role in development in Peru and the extent to which the WBG helps to achieve development results in the country. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups 7.2 Office of the President/Prime Minister/Minister 8.4 PMU/Consultant 8.2 Independent Government Institution 8.0 Media 7.3 Private Sector/Financial Sector/Private Bank 7.1 Academia/Research Institute/Think Tank 7.0 CSO 7.0 Employee of a Ministry 6.9 Bilateral/Multilateral Agency 6.8 Other 6.4 "How familiar are you with the work of the World Bank Group in Peru?" (1 - "Not familiar at all", 10 - "Extremely familiar") 1 Please refer to Appendix D (page 91) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2016: Peru III. Demographics of the Sample (continued) Familiarity with the World Bank Group and Other Development Banks  Year comparison: Stakeholders in both FY’14 and FY’16 have statistically similar levels of familiarity with the World Bank Group, the Inter-American Development Bank, and the Latin American Development Bank.  This year’s stakeholders in Peru were significantly more familiar with the WBG than the Latin American Development Bank. Their levels of familiarity with the WBG and the Inter-American Development Bank were statistically similar. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 7.2 World Bank Group (WBG) 7.5 7.3 Inter-American Development Bank (IDB/BID) 7.3 6.1 FY 2016 Latin American Development Bank (CAF) 5.9 FY 2014 "How familar are you with the work of these organizations in Peru?" (1 - "Not familiar at all", 10 - "Extremely familiar") 8 World Bank Group Country Opinion Survey 2016: Peru IV. General Issues Facing Peru Headed in the Right Direction2 Percentage of Respondents (FY 2016 N=189; FY 2014 N=125) 79% The right direction 82% 8% The wrong direction 9% 13% FY 2016 Not sure 10% FY 2014 "In general, would you say that Peru is headed in ...?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 2 All percentages presented in the chart were calculated based on weighted data from FY 2016 and FY 2014 country surveys. Please refer to Appendix D for more details on weighting. 9 World Bank Group Country Opinion Survey 2016: Peru IV. General Issues Facing Peru (continued) Development Priority  Year comparison: Respondents in the previous FY’14 Country Survey indicated that the most important development priorities in Peru were “education” (65%), “public sector governance/reform” (37%), and “water and sanitation (17%). Percentage of Respondents (N=208) Education 45% Public sector governance/reform 43% Poverty reduction 27% Anti corruption 25% Security 21% Economic growth 17% Water and sanitation 12% Equality of opportunity 10% Rural development 9% Law and justice 9% Climate change 9% Health 9% Transport 9% Private sector development 7% Global/regional integration 6% Social protection 6% Natural resource management 5% Food security 5% Environmental sustainability 4% Gender equity 4% "Listed below are a number of development priorities in Peru. Please identify which of the following you consider the most important development priorities in Peru. (Choose no more than THREE)" (Respondents chose from a list. Responses combined. Top 20 of 31 response options shown.) 10 World Bank Group Country Opinion Survey 2016: Peru IV. General Issues Facing Peru (continued) What Would Contribute Most to Reducing Poverty  Year comparison: In the previous FY’14 Country Survey, respondents indicated that the greatest contributors to poverty reduction in Peru were “education” (63%), “water and sanitation” (33%), “rural development” (31%), and “economic growth” (26%). Percentage of Respondents (N=206) Education 55% Economic growth 32% Water and sanitation 31% Rural development 22% Anti corruption 20% Equality of opportunity 19% Public sector governance/reform 19% Health 17% Job creation/employment 11% Transport 9% Agricultural development 9% Social protection 7% Security 7% Law and justice 5% Information and communications technology 5% Gender equity 5% Private sector development 4% Climate change 4% Foreign direct investment 3% Energy 2% "The World Bank Group has committed itself to two goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Peru? (Choose no more than THREE)" (Respondents chose from a list. Responses combined. Top 20 of 30 response options shown.) 11 World Bank Group Country Opinion Survey 2016: Peru IV. General Issues Facing Peru (continued) Factors Contributing to “Shared Prosperity” Percentage of Respondents (N=200) Consistent economic growth 54% Education and training that better ensure job 52% opportunity Better opportunity for the poor who live in rural areas 20% Greater access to health and nutrition for citizens 13% Greater access to micro-finance for the poor 12% Better quality public services 11% Better entrepreneurial opportunities (i.e., to start 9% small and medium sized businesses) Greater equity of fiscal policy 8% Greater voice and participation for citizens to help 6% ensure greater accountability A growing middle class 5% Better employment opportunities for young people 4% More reliable social safety net 4% Better employment opportunities for women 2% Other 2% Better opportunity for the poor who live in urban 1% areas "The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Peru? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 12 World Bank Group Country Opinion Survey 2016: Peru IV. General Issues Facing Peru (continued) Gap between the Rich and the Poor Percentage of Respondents (N=199) Not a problem at A small problem, all, 2% 5% A moderately big problem, 32% A very big problem, 61% "Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Peru?" (Respondents chose from a list.) Climate Change Percentage of Respondents (N=199) Not too serious Not a problem, 1% problem, 2% A somewhat serious problem, 17% A very serious problem, 81% "In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem?" (Respondents chose from a list. ) (Note: percentages may not total 100 due to rounding) 13 World Bank Group Country Opinion Survey 2016: Peru V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts  Year comparison: Respondents in the FY’14 Country Survey attributed failed or slow WBG assisted reforms to “inadequate level of citizen/civil society participation (30%),” “the WBG not being sensitive enough to political/social realities on the ground (30%),” and “political pressures and obstacles (30%).”  Stakeholder groups: Among this year’s respondents, respondents from independent government institutions were significantly more likely to attribute failed or slow WBG assisted reform efforts to that “a lack of/inadequate levels of capacity in Government” compared to respondents from other stakeholder groups. Percentage of Respondents (N=186) Lack of/inadequate levels of capacity in 34% Government The Government works inefficiently 27% Political pressures and obstacles 25% The World Bank Group is not sensitive enough to 23% political/social realities on the ground There is not an adequate level of citizen/civil 23% society participation Reforms are not well thought out in light of 16% country challenges The World Bank Group does not do adequate 11% follow through/follow-up The World Bank Group works too slowly 9% Poor donor coordination 8% Other 2% "When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 14 World Bank Group Country Opinion Survey 2016: Peru V. Overall Attitudes toward the World Bank Group (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Opinion Survey. These will be aggregated for the World Bank Group’s annual Corporate Scorecard. The Effectiveness of the World Bank Group and Other Development Banks3 (Indicator Question)  Year comparison: This year’s respondents gave significantly lower ratings for the effectiveness of the Inter-American Development Bank than respondents in the FY’14 Country Survey.  Stakeholders gave significantly higher ratings for the WBG’s effectiveness than the effectiveness of the Latin American Development Bank, and statistically similar ratings for the effectiveness of the Inter-American Development Bank. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 7.2 World Bank Group (WBG) 7.4 Inter-American Development Bank 7.0 (IDB/BID)* 7.4 FY 2016 Latin American Development Bank 6.4 (CAF) 6.7 FY 2014 "Overall, please rate your impression of the World Bank Group's effectiveness in Peru." (1 - "Not effective at all", 10 - "Very effective") (*Significantly different between FY 2016 and FY 2014) 3 Means in the chart were calculated based on weighted data. 15 World Bank Group Country Opinion Survey 2016: Peru V. Overall Attitudes toward the World Bank Group (continued) Achieving Development Results (Indicator Question)4 Mean Rating 1 2 3 4 5 6 7 8 9 10 6.6 FY 2016 All respondents FY 2014 6.7 "To what extent does the World Bank Group’s work help to achieve development results in Peru?" (1-"To no degree at all", 10-"To a very significant degree") WBG Staff Preparedness Mean Rating 1 2 3 4 5 6 7 8 9 10 7.8 All Respondents FY 2016 7.7 FY 2014 "To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Peru solve its most complicated development challenges?" (1-"To no degree at all", 10-"To a very significant degree") 4 All means presented in this page were calculated based on weighted data from FY’16 and FY’14. 16 World Bank Group Country Opinion Survey 2016: Peru V. Overall Attitudes toward the World Bank Group (continued) The World Bank and the IFC Working Together  Only those stakeholders who responded “Yes” to the question “Do your projects involve both the World Bank and the IFC?” provided their views on the working relationship between the World Bank and the IFC. Percentage of Respondents (N=56) Don't know, 23% The two institutions do not The two work well institutions work together, 5% well together, 50% The way the two institutions work together needs improvement, 21% “If your projects involved both the World Bank and the IFC, what was your view on the two institutions working together in Peru?” (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 17 World Bank Group Country Opinion Survey 2016: Peru V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups5  Stakeholder groups: respondents from PMUs, consultants working on WBG projects, and respondents from independent government institutions had significantly higher overall ratings for the indicator questions than respondents from other stakeholder groups.  Collaboration: respondents who do and do not collaborate with the WBG had statistically similar overall ratings (means =6.9 and 6.7 respectively) for the twenty six indicator questions. Mean Ratings 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups 6.8 PMU/Consultant 7.7 Independent Government Institution 7.5 Office of the President/Prime 7.3 Minister/Minister Private Sector/Financial Sector/Private Bank 7.0 Employee of a Ministry 6.9 CSO 6.7 Media 6.6 Bilateral/Multilateral Agency 6.4 Other 5.8 Academia/Research Institute/Think Tank 5.8 Mean Ratings for All Indicator Questions by Stakeholder Groups on a Scale from 1 to 10 5 Responses to all twenty six indicator questions by stakeholder levels of collaboration with the WBG can be found in Appendix E (page 97). 18 World Bank Group Country Opinion Survey 2016: Peru V. Overall Attitudes toward the World Bank Group (continued) Greatest Values  Year comparison: Respondents in the previous FY’14 Country Survey indicated that the World Bank‘s greatest value to Peru were its “policy advice, studies, analyses” (46%) and “capacity development, institutional strengthening” (44%). Percentage of Respondents (N=195) Policy advice, studies, analyses 46% 16% 62% Financial resources 16% 22% 38% Technical assistance 17% 19% 36% Capacity development 7% 15% 22% Help to bring discipline/effective supervision to 5% 10% 15% implementation of investment projects Mobilizing third party financial resources 4% 4% 8% Data and statistics 8% Convening/Facilitating 6% Linkage to non-Bank expertise (i.e., South- 3% South knowledge sharing) Donor coordination 2% Greatest value Second greatest value Other 1% "When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Peru?" (Respondents chose from a list.) 19 World Bank Group Country Opinion Survey 2016: Peru V. Overall Attitudes toward the World Bank Group (continued) Most Effective Instruments in Reducing Poverty  Year comparison: Respondents from the previous FY’14 Country Survey indicated that the most effective World Bank’s instruments in reducing poverty in Peru were “capacity development, institutional strengthening” (48%), “technical assistance” (48%), and “investment lending” (43%). Percentage of Respondents (N=194) Technical assistance 47% Investment lending 46% Policy based lending/budget support to the 30% Government Capacity development 22% Knowledge products/services 21% Multi-sectoral approaches 10% Don’t know 5% Trust Fund management 4% Other 1% “Which World Bank Group's instruments do you believe are the MOST effective in reducing poverty in Peru? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 20 World Bank Group Country Opinion Survey 2016: Peru V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness  Year comparison: Respondents in the previous FY’14 Country Survey indicated that the World Bank’s greatest weaknesses in its work in Peru were “not enough public disclosure of its work,” (30%), “not adequately sensitive to political/social realities in Peru” (23%), and “the WBG’s processes being too complex” (14%). Percentage of Respondents (N=195) Not enough public disclosure of its work 22% World Bank Group’s processes too slow 21% World Bank Group’s processes too complex 16% Not adequately sensitive to political/social realities 13% in Peru Too influenced by developed countries 13% Not collaborating enough with stakeholders outside 11% the Government Imposing technocratic solutions without regard to 11% political realities Not aligned with country priorities 8% Don’t know 8% Its advice and strategies do not lend themselves to 8% practical problem solving Not exploring alternative policy options 7% Not willing to honestly criticize policies and reform 6% efforts in the country Staff too inaccessible 6% Arrogant in its approach 5% Not aligned with other donors’ work 5% Not client focused 3% Other 2% The credibility of its knowledge/data 1% "Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Peru? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 21 World Bank Group Country Opinion Survey 2016: Peru VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison6 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Economic growth 7.6 7.4 Water and sanitation 7.5 7.9 Financial markets 7.5 7.0 Global/regional integration 7.4 6.9 Climate change 7.3 7.0 Poverty reduction 7.3 7.5 Energy 7.3 7.4 Private sector development 7.3 6.7 Food security 7.3 6.7 Foreign direct investment 7.3 6.9 Education 7.2 7.4 Agricultural development 7.2 7.2 Natural resource management 7.1 7.0 Health 7.1 7.5 Transport 7.1 7.1 Rural development 7.0 7.5 Trade and exports 7.0 6.7 Public sector governance/reform 7.0 7.5 Social protection 7.0 6.9 Environmental sustainability 6.9 7.1 Equality of opportunity 6.9 7.2 Job creation/employment 6.8 6.6 Disaster management 6.7 7.3 Regulatory framework 6.7 6.7 Urban development 6.6 6.8 Information and communications technology 6.6 6.7 Law and justice 6.3 6.0 Anti corruption 6.3 5.6 Gender equity* 6.1 FY 2016 7.2 Communicable/non-communicable diseases 6.0 FY 2014 6.5 Security (i.e., crime and violence) 5.7 5.2 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Peru?" (1-"Not effective at all", 10-"Very effective") (*Significantly different between FY 2016 and FY 2014) 6 All means presented in this chart are calculated based on weighted data. See Appendix D for details. 22 World Bank Group Country Opinion Survey 2016: Peru VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration7 Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Economic growth 7.8 7.6 Food security 7.8 7.1 Equality of opportunity* 7.8 6.8 Water and sanitation 7.7 7.5 Health 7.7 7.1 Rural development 7.7 6.9 Education 7.7 7.1 Social protection 7.6 6.8 Financial markets 7.5 7.5 Agricultural development 7.5 7.1 Poverty reduction 7.5 7.4 Transport 7.5 7.0 Public sector governance/reform 7.4 7.0 Energy 7.4 7.3 Private sector development 7.3 7.3 Global/regional integration 7.3 7.5 Job creation/employment 7.3 6.6 Disaster management 7.3 6.7 Climate change 7.3 7.4 Trade and exports 7.3 7.1 Foreign direct investment 7.2 7.3 Regulatory framework 7.1 6.7 Natural resource management 7.1 7.2 Environmental sustainability 7.0 7.0 Information and communications technology 6.7 6.6 Anti corruption 6.7 6.3 Law and justice 6.6 6.4 Urban development 6.6 Collaborating 6.8 6.2 with the WBG Communicable/non-communicable diseases 6.2 Gender equity 6.1 Not collaborating 6.1 5.8 with the WBG Security 5.8 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Peru?" (1-"Not effective at all", 10-"Very effective") (*Significantly different between collaborators and non-collaborators with the WBG) 7 Note in the Appendix on the sectoral effectiveness (Appendix A, page 46) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 23 World Bank Group Country Opinion Survey 2016: Peru VI. Sectoral Effectiveness (continued) The WBG Promoting Private Public Partnerships Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.8 “To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Peru?" (1 - "To no degree at all", 10 - "To a very significant degree") Helping the Poorest Percentage of Respondents (N=194) To a fully To a very sufficient degree, insufficient 3% degree, 4% Don't know, 6% To a somewhat sufficient degree, 37% To a somewhat insufficient degree, 50% “To what extent do you believe that the World Bank Group's work and support help the poorest in Peru?” (Respondents chose from a list.) 24 World Bank Group Country Opinion Survey 2016: Peru VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the World Bank Group’s overall effectiveness and ratings of its ability to help achieve development results in Peru, bivariate correlational analyses were conducted using respondents’ ratings of the thirty one specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the World Bank Group’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the WBG’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the WBG’s ability to help achieve development results increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the WBG’s overall effectiveness or perceptions of the WBG’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the WBG’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s overall effectiveness in Peru. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at law and justice;  The WBG’s effectiveness at transport; and  The WBG’s effectiveness at gender equity.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the WBG’s ability to help achieve development results in Peru, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the WBG’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The WBG’s effectiveness at gender equity;  The WBG’s effectiveness at information and communications technology; and  The WBG’s effectiveness at transport. 25 World Bank Group Country Opinion Survey 2016: Peru VII. How the World Bank Group Operates The World Bank Group’s Work in Peru: Year Comparison8 Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s work is aligned with 6.6 what I consider the development priorities for Peru*¹ 7.0 6.3 Overall the World Bank Group currently plays a relevant role in development in Peru*¹ FY 2016 7.0 FY 2014 "To what extent do you agree with the following statements about the World Bank Group’s work in Peru?" (1-"Strongly disagree", 10-"Strongly agree") (*Significantly different between FY 2016 and FY 2014) ¹Indicator Question The World Bank Group’s Work in Peru: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group’s work is aligned with 6.8 what I consider the development priorities for Peru¹ 6.5 Overall the World Bank Group currently plays a 6.5 relevant role in development in Peru¹ 6.2 Collaborating with the WBG Not collaborating with the WBG "To what extent do you agree with the following statements about the World Bank Group’s work Peru?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 8 Means in the chart were calculated based on weighted data. For more information about weighting, please see Appendix D. 26 World Bank Group Country Opinion Survey 2016: Peru VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison9 Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Working with the World Bank Group increases Peru's 7.1 institutional capacity 7.5 The World Bank Group provides effective 7.1 implementation support 7.1 The World Bank Group effectively monitors and 7.0 evaluates the projects and programs it supports 7.2 Where country systems are adequate, the World 6.9 Bank Group makes appropriate use of them¹ 7.0 The World Bank Group’s conditions on its lending are 6.8 reasonable 7.2 The World Bank Group’s “Safeguard Policy” 6.7 requirements are reasonable 6.9 The World Bank Group’s approvals and reviews are 6.7 done in a timely fashion 6.7 6.7 The World Bank Group disburses funds promptly 6.2 FY 2016 FY 2014 The World Bank Group takes decisions quickly in 6.5 Peru¹ 6.1 "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 9 Means in the chart were calculated based on weighted data. 27 World Bank Group Country Opinion Survey 2016: Peru VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 The World Bank Group provides effective 7.3 implementation support 6.9 Working with the World Bank Group increases Peru's 7.2 institutional capacity 7.0 The World Bank Group effectively monitors and 7.2 evaluates the projects and programs it supports 6.9 7.0 The World Bank Group disburses funds promptly 6.3 Where country systems are adequate, the World 6.8 Bank Group makes appropriate use of them¹ 6.8 The World Bank Group’s conditions on its lending are 6.6 reasonable 6.7 The World Bank Group’s approvals and reviews are 6.6 done in a timely fashion 6.7 6.5 The World Bank Group takes decisions quickly in Peru¹ 6.4 The World Bank Group’s “Safeguard Policy” 6.4 requirements are reasonable 6.7 Collaborating with the WBG Not collaborating with the WBG "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") ¹Indicator Question 28 World Bank Group Country Opinion Survey 2016: Peru VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison10  Year comparison: As indicated in the chart below, respondents in this year’s Country Survey gave significantly lower ratings for several qualities of the WBG as an effective development partner, compared to respondents in the FY’14 Country Survey. Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner¹ 7.8 8.0 Treating clients and stakeholders in Peru with respect¹ 7.6 7.7 Straightforwardness and honesty¹ 7.4 7.7 Collaboration with the Government*¹ 7.4 8.1 Openness (sharing data and other information)¹ 7.2 7.4 Collaboration with the private sector*¹ 6.7 7.5 Collaboration with other donors and development 6.7 partners*¹ 7.6 Staff accessibility¹ 6.6 7.0 Being inclusive*¹ 6.5 7.2 Ease of access to the people at the World Bank Group 6.5 who are making decisions important to my work¹ 6.9 Responsiveness to needs¹ 6.3 6.5 Collaboration with civil society*¹ 6.2 7.0 Flexibility (in terms of changing country 6.1 circumstances)*¹ 6.8 Flexibility (in terms of the institution’s products and 6.1 services)¹ 6.4 FY 2016 The speed in which it gets things accomplished on the 6.0 ground¹ 6.5 FY 2014 "To what extent is the World Bank Group an effective development partner in Peru, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (*Signficantly different between FY 2016 and FY 2014) ¹Indicator Question 10 All means in this chart were calculated based on weighted data. 29 World Bank Group Country Opinion Survey 2016: Peru VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration Mean Rating 1 2 3 4 5 6 7 8 9 10 Being a long-term partner¹ 8.0 7.7 Treating clients and stakeholders in Peru with 7.7 respect¹ 7.5 Straightforwardness and honesty¹ 7.7 7.4 Collaboration with the Government¹ 7.6 7.2 Openness (sharing data and other information)¹ 7.4 7.0 Staff accessibility*¹ 7.3 6.3 Ease of access to the people at the World Bank Group 7.2 who are making decisions important to my work*¹ 6.1 Collaboration with the private sector¹ 6.9 6.6 Being inclusive¹ 6.7 6.3 Collaboration with other donors and development 6.7 partners¹ 6.7 Collaboration with civil society¹ 6.6 6.0 Responsiveness to needs¹ 6.5 6.1 Flexibility (in terms of changing country 6.2 circumstances)¹ 6.0 The speed in which it gets things accomplished on the 6.1 ground¹ 6.0 Flexibility (in terms of the institution’s products and 6.0 services)¹ 6.0 Collaborating with the WBG Not collaborating with the WBG "To what extent is the World Bank Group an effective development partner in Peru, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (*Significantly different between collaborators and non-collaborators with the WBG) ¹Indicator Question 30 World Bank Group Country Opinion Survey 2016: Peru VII. How the World Bank Group Operates (continued) Internal Measuring and Monitoring Mean Rating 1 2 3 4 5 6 7 8 9 10 6.4 FY 2016 All Respondents FY 2014 6.1 "To what extent do you believe the World Bank Group measures and corrects its work in real time in Peru?" (1-"To no degree at all", 10-"To a very significant degree") Reimbursable Advisory Services Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.7 "To what extent do you believe that Peru received value for money from the World Bank Group's Reimbursable Advisory Services (RAS)?" (1-"To no degree at all", 10-"To a very significant degree") 31 World Bank Group Country Opinion Survey 2016: Peru VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities11 Percentage of Respondents (FY 2016 N=151; FY 2014 N=127) 11% Weekly 9% 33% Monthly 25% 40% A few times a year 46% 13% Rarely 15% FY 2016 FY 2014 3% Never 4% "How frequently do you consult World Bank Group's knowledge work and activities in the work you do?" (Respondents chose from a list.) 11 Percentages in this chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2016: Peru VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Peru’s Knowledge Needs12 (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 6.9 All Respondents FY 2016 6.8 FY 2014 "The World Bank Group meets Peru's needs for knowledge services (e.g., research, analysis, data, technical assistance)" (1-"Strongly disagree", 10-"Strongly agree") Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 7.2 All Respondents FY 2016 7.1 FY 2014 "Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?" (1-"Not significant at all", 10-"Very significant") Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 7.5 All Respondents FY 2016 7.7 FY 2014 "Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?" (1-"Very low technical quality", 10-"Very high technical quality") 12 All means in the charts on this page were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2016: Peru VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities13 Mean Rating 1 2 3 4 5 6 7 8 9 10 Are accessible (well written and easy to 7.2 understand) 7.2 7.0 Are timely 6.9 6.8 Are translated enough into local language 6.8 Are adaptable to Peru’s specific development 6.7 challenges and country circumstances¹ 7.0 FY 2016 FY 2014 6.6 Lead to practical solutions 6.6 "In Peru, to what extent do you believe that the World Bank Group’s knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") ¹Indicator Question 13 All means in this chart were calculated based on weighted data. 34 World Bank Group Country Opinion Survey 2016: Peru VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Peru’s Needs for Financial Instruments14 (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 6.8 FY 2016 All Respondents 6.7 FY 2014 "The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Peru." (1-"Strongly disagree", 10-"Strongly agree") 14 Means in this chart were calculated based on weighted data. 35 World Bank Group Country Opinion Survey 2016: Peru IX. The Future Role of the WBG in Peru Making the World Bank Group of Greater Value  Year comparison: Respondents in the previous FY’14 Country Survey indicated that the World Bank should “increase the level of capacity development in the country, especially at subnational level” (32%) to make itself of greater value in Peru. Percentage of Respondents (N=164) Increase the level of capacity development in the 46% country Provide more adequate 24% data/knowledge/statistics/figures on Peru’s economy Improve the quality of its experts as related to Peru’s 22% specific challenges Offer more innovative financial products 18% Reach out more to groups outside of Government 18% Collaborate more effectively with Government clients 17% Reduce the complexity of obtaining World Bank Group 15% financing Offer more innovative knowledge services 12% Ensure greater selectivity in its work 8% Improve the competitiveness of its financing compared 4% to markets Work faster 4% Other 2% Increase availability of Reimbursable Advisory Services 1% "Which of the following SHOULD the World Bank Group do to make itself of greater value in Peru? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 36 World Bank Group Country Opinion Survey 2016: Peru IX. The Future Role of the WBG in Peru (continued) Where the World Bank Group Should Focus its Resources  Year comparison: Respondents in the previous FY’14 Country Survey indicated that the World Bank should focus its resources on “education” (55%) and “public sector governance/reform” (41%). Percentage of Respondents (N=198) Education 40% Public sector governance/reform 38% Water and sanitation 20% Poverty reduction 20% Economic growth 19% Health 17% Rural development 16% Climate change 13% Equality of opportunity 12% Anti corruption 11% Transport 10% Law and justice 9% Security 9% Agricultural development 8% Private sector development 7% Financial markets 6% Information and communications technology 5% Social protection 5% Natural resource management 4% Environmental sustainability 4% “When thinking about how the World Bank Group can have the most impact on development results in Peru, in which sectoral areas do you believe the WBG should focus most of its resources in Peru? ( Choose no more than THREE)” (Respondents chose from a list. Responses combined. Top 20 of 31 response options shown.) 37 World Bank Group Country Opinion Survey 2016: Peru IX. The Future Role of the WBG in Peru (continued) Future Combination of the WBG services Percentage of Respondents (N=165) None of the above, 2% Convening services, 6% Don't know, 8% The combination is Knowledge appropriate for products, 41% Peru, 19% Financial services, 23% "When considering the combination of services that the World Bank Group offers in Peru, and taking into account its limited level of resources, which ONE of the following do you believe the WBG should offer more of in Peru?" (Respondents chose from a list.) (Note: percentages may not total 100 due to rounding) 38 World Bank Group Country Opinion Survey 2016: Peru X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 63) for all responses by stakeholder groups. General Information Sources  Year comparison: Respondents in the previous FY’14 Country Survey indicated that they got most of their information about economic and social development issues in Peru from “the Internet” (62%), “local newspapers (50%)”, and “periodicals” (41%). Percentage of Respondents (N=165) Internet 58% Periodicals/Magazines 35% e-Newsletters 27% Local newspapers 27% Social media (e.g., Facebook, blogs, Twitter, 13% YouTube, Flickr) Other 7% International newspapers 7% International television 3% Local television 3% Local radio 2% Cable TV 2% International radio 1% "How do you get most of your information about economic and social development issues in Peru? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 39 World Bank Group Country Opinion Survey 2016: Peru X. Communication and Outreach (continued) Preferred Information Sources  Year comparison: Respondents in the previous FY’14 Country Survey indicated that they would prefer to receive information from the World Bank through “e-Newsletters” (46%), “World Bank seminars/workshops/conferences” (42%), and “World Bank Group’s publications and other written materials (36%)”. Percentage of Respondents (N=166) World Bank Group’s 43% seminars/workshops/conferences e-Newsletters 42% World Bank Group’s publications and other 33% written materials Direct contact with World Bank Group 29% World Bank Group’s website 27% Social media (e.g., Facebook, blogs, Twitter, 10% YouTube, Flickr) Mobile phones 3% Other 1% "How would you prefer to receive information from the World Bank Group? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 40 World Bank Group Country Opinion Survey 2016: Peru X. Communication and Outreach (continued) Access to Information15  Year comparison: This year’s respondents were significantly less likely to be aware of the WBG’s AI Policy compared to respondents in the FY’14 Country Survey. Percentage of Respondents (FY 2016 N=130; FY 2014 N=126) 31% Yes 47% FY 2016 FY 2014 69% No 53% "Are you aware of the World Bank Group's Access to Information Policy under which the WBG will now disclose any information in its possession that is not on a list of exceptions?" The WBG Website Usage  Year comparison: This year’s respondents were significantly more likely to use or have used the WBG website compared to respondents in the FY’14 Country Survey. Percentage of Respondents (FY 2016 N=153; FY 2014 N=127) 88% Yes 80% FY 2016 12% No FY 2014 20% "Do you use/have you used the World Bank Group website?" 15 Percentages presented in the charts on this page were calculated based on weighted data. 41 World Bank Group Country Opinion Survey 2016: Peru X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels Percentage of Respondents (FY 2016 N=167) Yes 34% No 66% "Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, Flickr)?" 42 World Bank Group Country Opinion Survey 2016: Peru XI. Appendices A. Responses to All Questions across All Respondents...................... 44 B. Responses to All Questions by Stakeholder Groups ...................... 61 C. Responses to Selected Questions by Level of Collaboration with the World Bank Group ........................................................................ 82 D. Responses to Selected Questions by Year..................................... 89 E. Indicator Questions as a Function of Exposure to the WBG .......... 95 F. WBG Country Opinion Survey FY16 – Peru Questionnaire ........... 96 Peru 43 World Bank Group Country Opinion Survey 2016: Peru Appendix A: Responses to All Questions across All Respondents (N=209) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Peru Percentage of Respondents 1. In general would you say that Peru is headed in ... ? (N=206) The right direction 80.1% The wrong direction 7.8% Not sure 12.1% 44 World Bank Group Country Opinion Survey 2016: Peru A. General Issues Facing Peru (continued) 2. Listed below are a number of development priorities in Peru. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Peru? (Choose no more than THREE) (Responses Combined; N=208) Education 44.7% Public sector governance/reform (i.e., government effectiveness, public financial 43.3% management, public expenditure, fiscal system reform) Poverty reduction 27.4% Anti corruption 25.0% Security (i.e., crime and violence) 21.2% Economic growth 17.3% Water and sanitation 11.5% Equality of opportunity (i.e., equity) 9.6% Rural development 9.1% Law and justice (e.g., judicial system) 9.1% Climate change (e.g., mitigation, adaptation) 8.7% Health 8.7% Transport (e.g., roads, bridges, transportation) 8.7% Private sector development 6.7% Global/regional integration 5.8% Social protection (e.g., pensions, targeted social assistance) 5.8% Natural resource management (e.g., oil, gas, mining) 5.3% Food security 4.8% Environmental sustainability 4.3% Gender equity 3.8% Information and communications technology 3.4% Urban development 2.9% Job creation/employment 2.9% Agricultural development 1.9% Financial markets 1.4% Disaster management 1.4% Energy 1.0% Foreign direct investment 1.0% Trade and exports 0.5% Regulatory framework 0.5% Communicable/non-communicable diseases 0.0% 45 World Bank Group Country Opinion Survey 2016: Peru A. General Issues Facing Peru (continued) 3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing Percentage of Respondents poverty in Peru? (Choose no more than THREE) (Responses Combined; N=206) Education 54.9% Economic growth 31.6% Water and sanitation 31.1% Rural development 21.8% Anti corruption 20.4% Equality of opportunity (i.e., equity) 18.9% Public sector governance/reform (i.e., government effectiveness, public financial 18.9% management, public expenditure, fiscal system reform) Health 17.0% Job creation/employment 10.7% Transport (e.g., roads, bridges, transportation) 9.2% Agricultural development 8.7% Social protection (e.g., pensions, targeted social assistance) 7.3% Security (i.e., crime and violence) 6.8% Law and justice (e.g., judicial system) 5.3% Information and communications technology 5.3% Gender equity 4.9% Private sector development 4.4% Climate change (e.g., mitigation, adaptation) 3.9% Foreign direct investment 2.9% Energy 2.4% Food security 1.9% Financial markets 1.5% Trade and exports 1.5% Regulatory framework 1.5% Natural resource management (e.g., oil, gas, mining) 1.5% Environmental sustainability 1.5% Urban development 1.5% Disaster management 0.5% Global/regional integration 0.0% Communicable/non-communicable diseases 0.0% 46 World Bank Group Country Opinion Survey 2016: Peru A. General Issues Facing Peru (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Peru? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=200) Consistent economic growth 54.0% Education and training that better ensure job opportunity 51.5% Better opportunity for the poor who live in rural areas 19.5% Greater access to health and nutrition for citizens 13.0% Greater access to micro-finance for the poor 11.5% Better quality public services 11.0% Better entrepreneurial opportunities (i.e., to start small and medium sized 9.0% businesses) Greater equity of fiscal policy 7.5% Greater voice and participation for citizens to help ensure greater accountability 6.0% A growing middle class 5.0% Better employment opportunities for young people 4.0% More reliable social safety net 3.5% Better employment opportunities for women 1.5% Other 1.5% Better opportunity for the poor who live in urban areas 1.0% 5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Peru? Percentage of Respondents (Select only ONE response) (N=199) A very big problem 61.3% A moderately big problem 32.2% A small problem 4.5% Not a problem at all 2.0% Don’t know 0.0% 6. In your view, is global climate change a very serious problem, somewhat Percentage of Respondents serious, not too serious, or not a problem? (Select only ONE response) (N=199) A very serious problem 80.9% A somewhat serious problem 16.6% Not too serious problem 1.5% Not a problem 1.0% Don’t know 0.0% 47 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Peru? (1-Not Familiarity familiar at all, 10-Extremely familiar) N DK Mean SD 1. World Bank Group (WBG) 198 0 7.16 1.98 2. Inter-American Development Bank (IDB/BID) 196 0 7.27 1.93 3. Latin American Development Bank (CAF) 192 0 6.13 2.34 Overall, please rate your impression of the effectiveness of these organizations Effectiveness in Peru. (1-Not effective at all, 10-Extremely effective) N DK Mean SD 4. World Bank Group (WBG)* 181 17 7.16 1.66 5. Inter-American Development Bank (IDB/BID) 182 15 7.04 1.71 6. Latin American Development Bank (CAF) 148 44 6.42 1.84 Staff Preparedness N DK Mean SD 7. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Peru solve its most complicated 185 13 7.71 1.51 development challenges? (1-To no degree at all, 10-To a very significant degree) 48 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) 8. When thinking about how the World Bank Group can have the most impact on development results in Peru, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and Percentage of Respondents knowledge services) in Peru? (Choose no more than THREE) (Responses Combined; N=198) Education 39.9% Public sector governance/reform (i.e., government effectiveness, public financial 37.9% management, public expenditure, fiscal system reform) Water and sanitation 19.7% Poverty reduction 19.7% Economic growth 19.2% Health 17.2% Rural development 16.2% Climate change (e.g., mitigation, adaptation) 13.1% Equality of opportunity (i.e., equity) 11.6% Anti corruption 11.1% Transport (e.g., roads, bridges, transportation) 10.1% Law and justice (e.g., judicial system) 9.1% Security (i.e., crime and violence) 8.6% Agricultural development 7.6% Private sector development 7.1% Financial markets 5.6% Information and communications technology 4.5% Social protection (e.g., pensions, targeted social assistance) 4.5% Natural resource management (e.g., oil, gas, mining) 4.0% Environmental sustainability 4.0% Job creation/employment 4.0% Food security 3.5% Gender equity 3.5% Urban development 3.5% Global/regional integration 2.5% Regulatory framework 2.5% Foreign direct investment 2.0% Energy 1.5% Trade and exports 1.5% Disaster management 1.0% Communicable/non-communicable diseases 0.0% 49 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) 9. When thinking about the World Bank Group’s role, which Percentage of Respondents (N=195) activity do you believe is of greatest VALUE and which activity Greatest 2nd Greatest is of second greatest value in Peru? Value Value Combined Policy advice, studies, analyses 45.6% 16.1% 61.7% Financial resources 15.9% 21.8% 37.7% Technical assistance 16.9% 19.2% 36.1% Capacity development 7.2% 14.5% 21.7% Help to bring discipline/effective supervision to implementation of 5.1% 9.8% 15.0% investment projects Mobilizing third party financial resources 4.1% 4.1% 8.2% Data and statistics 3.1% 4.7% 7.7% Convening/Facilitating 1.0% 5.2% 6.2% Linkage to non-Bank expertise (i.e., South-South knowledge 0.0% 3.1% 3.1% sharing) Donor coordination 0.5% 1.0% 1.5% Other 0.5% 0.5% 1.0% 10. Which of the following do you identify as the World Bank Group’s greatest Percentage of Respondents WEAKNESSES in its work in Peru? (Choose no more than TWO) (Responses Combined; N=195) Not enough public disclosure of its work 22.1% World Bank Group’s processes too slow (e.g., too bureaucratic in its operational 20.5% policies and procedures) World Bank Group’s processes too complex 16.4% Not adequately sensitive to political/social realities in Peru 13.3% Too influenced by developed countries 12.8% Not collaborating enough with stakeholders outside the Government 11.3% Imposing technocratic solutions without regard to political realities 10.8% Not aligned with country priorities 8.2% Don’t know 8.2% Its advice and strategies do not lend themselves to practical problem solving 7.7% Not exploring alternative policy options 6.7% Not willing to honestly criticize policies and reform efforts in the country 6.2% Staff too inaccessible 6.2% Arrogant in its approach 5.1% Not aligned with other donors’ work 5.1% Not client focused 3.1% Other 1.5% The credibility of its knowledge/data 0.5% 50 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) 11. Which World Bank Group’s instruments do you believe are the MOST Percentage of Respondents effective in reducing poverty in Peru? (Choose no more than TWO) (Responses Combined; N=194) Technical assistance (advice, best practice, international experience, etc.) 46.9% Investment lending (financing specific projects) 46.4% Policy based lending/budget support to the Government 29.9% Capacity development 22.2% Knowledge products/services (analytical work, studies, surveys, etc.) 20.6% Multi-sectoral approaches 10.3% Don’t know 4.6% Trust Fund management 3.6% Other 0.5% 12. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Peru? (Select only ONE response) (N=194) To a fully sufficient degree 3.1% To a somewhat sufficient degree 37.1% To a somewhat insufficient degree 50.0% To a very insufficient degree 4.1% Don't know 5.7% To what extent do you agree with the following statements about the World Level of Agreement Bank Group’s work in Peru? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 13. Overall the World Bank Group currently plays a relevant role in 189 3 6.30 1.73 development in Peru* 14. The World Bank Group’s work is aligned with what I consider the 187 6 6.59 1.58 development priorities for Peru* 51 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Degree Peru, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 15. Responsiveness to needs* 164 17 6.20 1.84 16. Flexibility (in terms of the institution’s products and services)* 168 15 5.99 1.80 17. Flexibility (in terms of changing country circumstances)* 171 14 6.06 1.81 18. Being inclusive* 168 14 6.41 1.78 19. Openness (sharing data and other information)* 176 7 7.09 1.90 20. Collaboration with the Government* 173 11 7.29 1.68 21. The speed in which it gets things accomplished on the ground* 158 20 5.98 1.85 22. Ease of access to the people at the World Bank Group who are 167 14 6.44 2.17 making decisions important to my work* 23. Collaboration with civil society* 153 26 6.12 2.04 24. Staff accessibility* 163 20 6.55 2.18 25. Collaboration with other donors and development partners* 147 30 6.66 1.92 26. Collaboration with the private sector* 144 37 6.63 1.80 27. Straightforwardness and honesty* 162 18 7.46 1.86 28. Treating clients and stakeholders in Peru with respect* 168 14 7.54 1.80 29. Being a long-term partner* 163 19 7.75 1.96 30. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more Percentage of Respondents than TWO) (Responses Combined; N=186) Lack of/inadequate levels of capacity in Government 33.9% The Government works inefficiently 26.9% Political pressures and obstacles 24.7% The World Bank Group is not sensitive enough to political/social realities on the 23.1% ground There is not an adequate level of citizen/civil society participation 23.1% Reforms are not well thought out in light of country challenges 16.1% The World Bank Group does not do adequate follow through/follow-up 11.3% The World Bank Group works too slowly 9.1% Poor donor coordination 8.1% Other 2.2% 52 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results 1. In your opinion, how IMPORTANT is it for the World Bank Group to be Importance involved in the following areas of development in Peru? (1-Not important at all, 10-Very important) N DK Mean SD 1. Security (i.e., crime and violence) 149 21 6.87 2.35 2. Financial markets 156 13 7.46 1.88 3. Transport (e.g., roads, bridges, transportation) 159 12 7.61 1.87 4. Anti corruption 162 14 7.76 2.08 5. Law and justice (e.g., judicial system) 152 19 7.21 2.13 6. Urban development 154 17 7.47 2.01 7. Environmental sustainability 164 9 7.88 1.93 8. Trade and exports 146 19 7.11 1.98 9. Information and communications technology 156 14 7.43 1.88 10. Poverty reduction 164 12 8.48 1.84 11. Gender equity 162 11 7.52 2.14 12. Private sector development 153 17 7.42 1.93 13. Foreign direct investment 152 16 7.19 2.12 14. Water and sanitation 162 10 8.33 1.74 15. Regulatory framework 158 13 7.50 2.02 16. Economic growth 160 13 8.23 1.74 17. Energy 159 12 7.84 1.90 18. Disaster management 150 18 7.67 1.98 19. Public sector governance/reform (i.e., government effectiveness, public 163 11 8.26 1.76 financial management, public expenditure, fiscal system reform) 20. Job creation/employment 154 16 7.03 2.12 21. Communicable/non-communicable diseases 149 21 6.87 2.13 22. Equality of opportunity (i.e., equity) 155 14 7.59 2.09 23. Social protection (e.g., pensions reform, targeted social assistance) 159 12 7.26 2.18 24. Rural development 155 15 7.88 1.94 25. Global/regional integration 145 21 7.50 2.06 26. Food security 150 19 7.41 2.16 27. Natural resource management (e.g., oil, gas, mining) 153 17 7.58 2.08 28. Health 154 16 8.01 2.02 29. Climate change (e.g., mitigation, adaptation) 158 14 8.08 1.91 30. Agricultural development 155 16 7.88 1.87 31. Education 155 18 8.48 1.88 53 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the Effectiveness work it does in the following areas of development in Peru? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Gender equity 74 94 6.09 2.03 2. Information and communications technology 66 101 6.53 1.96 3. Transport (e.g., roads, bridges, transportation) 86 78 7.06 1.93 4. Security (i.e., crime and violence) 58 108 5.69 1.89 5. Law and justice (e.g., judicial system) 71 94 6.34 2.08 6. Urban development 76 88 6.64 2.00 7. Environmental sustainability 90 75 6.93 1.89 8. Regulatory framework 84 77 6.77 2.04 9. Communicable/non-communicable diseases 58 103 6.07 2.08 10. Poverty reduction 126 43 7.40 1.95 11. Anti corruption 84 82 6.35 2.25 12. Private sector development 87 74 7.20 1.86 13. Foreign direct investment 79 82 7.22 1.99 14. Water and sanitation 108 54 7.49 1.96 15. Trade and exports 74 86 7.04 1.82 16. Economic growth 110 55 7.57 1.87 17. Health 99 67 7.18 2.04 18. Disaster management 79 85 6.80 2.25 19. Public sector governance/reform (i.e., government effectiveness, public 113 52 7.08 2.10 financial management, public expenditure, fiscal system reform) 20. Job creation/employment 76 86 6.72 2.04 21. Financial markets 90 73 7.40 1.80 22. Equality of opportunity (i.e., equity) 92 72 6.95 2.12 23. Energy 82 82 7.22 1.77 24. Rural development 95 69 7.08 2.02 25. Global/regional integration 82 80 7.35 1.88 26. Food security 80 83 7.23 2.10 27. Education 109 56 7.21 2.14 28. Social protection (e.g., pensions, targeted social assistance) 81 81 6.96 2.08 29. Climate change (e.g., mitigation, adaptation) 92 70 7.30 2.00 30. Agricultural development 87 78 7.16 2.05 31. Natural resource management (e.g., oil, gas, mining) 87 76 7.08 2.11 54 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results (continued) Achieving Development Results* N DK Mean SD 3. To what extent does the World Bank Group’s work help to achieve 162 7 6.62 1.47 development results in Peru? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Peru? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 4. The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Result, etc.) meet the needs 153 17 6.73 1.77 of Peru* 5. The World Bank Group meets Peru’s needs for knowledge services (e.g., 160 10 6.87 1.75 research, analysis, data, technical assistance)* Reimbursable Advisory Services N DK Mean SD 6. To what extent do you believe that Peru received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? (1-To no degree at 126 43 6.67 1.78 all, 10-To a very significant degree) Measuring The World Bank Group’s Work N DK Mean SD 7. To what extent do you believe the World Bank Group measures and corrects 127 42 6.31 1.81 its work in real time in Peru? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and Percentage of Respondents activities in the work you do? (N=168) Weekly 11.3% Monthly 33.3% A few times a year 40.5% Rarely 11.9% Never 3.0% In Peru, to what extent do you believe that the World Bank Group’s knowledge Degree work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 2. Are timely 149 18 6.97 1.65 3. Lead to practical solutions 151 15 6.64 1.71 4. Are accessible (well written and easy to understand) 157 11 7.15 1.74 5. Are translated enough into local language 147 20 6.80 2.01 6. Are adaptable to Peru’s specific development challenges and country 150 17 6.79 1.82 circumstances* Overall Evaluations N DK Mean SD 7. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* 158 11 7.18 1.60 (1-Not significant at all, 10-Very significant) 8. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high 164 6 7.41 1.54 technical quality) 55 World Bank Group Country Opinion Survey 2016: Peru E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank Group disburses funds promptly 97 66 6.52 2.00 2. The World Bank Group effectively monitors and evaluates the projects and 133 31 7.00 1.78 programs it supports 3. The World Bank Group’s approvals and reviews are done in a timely fashion 109 52 6.61 1.81 4. The World Bank Group’s “Safeguard Policy” requirements are reasonable 99 62 6.59 1.68 5. The World Bank Group’s conditions on its lending are reasonable 116 46 6.66 1.75 6. The World Bank Group takes decisions quickly in Peru* 113 49 6.44 1.89 7. Working with the World Bank Group increases Peru's institutional capacity 138 24 7.09 1.85 8. Where country systems (e.g., procurement, financial management, etc.) are 95 66 6.80 1.86 adequate, the World Bank Group makes appropriate use of them* 9. The World Bank Group provides effective implementation support (i.e., 116 45 7.03 1.75 supervision of projects) WBG Promoting PPP in Peru N DK Mean SD 10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Peru? (1-To no 125 37 6.79 1.76 degree at all, 10-To a very significant degree) 11. Which of the following best describes the World Bank Group’s support in Percentage of Respondents Peru? (Select only ONE response) (N=163) The World Bank Group is sufficiently selective and focuses on the most important 51.5% development challenges in Peru The World Bank Group is not sufficiently selective in Peru, and it is involved in too 19.0% many areas of development Don't know 29.4% F. The Future Role of the World Bank Group in Peru 1. Which of the following SHOULD the World Bank Group do to make itself of Percentage of Respondents greater value in Peru? (Choose no more than TWO) (Responses Combined; N=164) Increase the level of capacity development in the country 45.7% Provide more adequate data/knowledge/statistics/figures on Peru’s economy 23.8% Improve the quality of its experts as related to Peru’s specific challenges 22.0% Offer more innovative financial products 18.3% Reach out more to groups outside of Government 18.3% Collaborate more effectively with Government clients (e.g., national, state, local) 17.1% Reduce the complexity of obtaining World Bank Group financing 15.2% Offer more innovative knowledge services 12.2% Ensure greater selectivity in its work 7.9% Improve the competitiveness of its financing compared to markets (e.g., cost, 4.3% timeliness, other terms) Work faster 4.3% Other 2.4% Increase availability of Reimbursable Advisory Services (RAS) 1.2% 56 World Bank Group Country Opinion Survey 2016: Peru F. The Future Role of the World Bank Group in Peru (continued) 2. When considering the combination of services that the World Bank Group offers in Peru, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more Percentage of Respondents of in Peru? (Select only ONE response) (N=165) Knowledge products 41.2% Financial services 23.0% The combination is appropriate for Peru 19.4% Don't know 8.5% Convening services 6.1% None of the above 1.8% G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Peru? (Choose no more than TWO) (Responses Combined; N=165) Internet 57.6% Periodicals/Magazines 34.5% e-Newsletters 27.3% Local newspapers 26.7% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 12.7% Other 7.3% International newspapers 7.3% International television 3.0% Local television 3.0% Local radio 2.4% Cable TV 2.4% International radio 0.6% 2. How would you prefer to receive information from the World Bank Group? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=166) World Bank Group’s seminars/workshops/conferences 43.4% e-Newsletters 41.6% World Bank Group’s publications and other written materials 33.1% Direct contact with World Bank Group (i.e., face to face meetings/discussions) 28.9% World Bank Group’s website 27.1% Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 10.2% Mobile phones 3.0% Other 0.6% 3. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is Percentage of Respondents not on a list of exceptions? (N=144) Yes 29.9% No 70.1% 57 World Bank Group Country Opinion Survey 2016: Peru G. Communication and Information Sharing (continued) 4. If yes, from which of the following sources did you learn about the World Bank Percentage of Respondents Group's Access to Information Policies? (Select only ONE response) (N=42) World Bank Group’s website 59.5% World Bank Group’s seminars/workshops/conferences 16.7% Colleagues/Friends/Peer organizations 14.3% World Bank Group’s e-Newsletters 4.8% News/Media 2.4% Other 2.4% 5. Have you requested information from the World Bank Group on its activities Percentage of Respondents in the past year? (N=167) Yes 26.9% No 73.1% Percentage of Respondents 6. Were you able to obtain this information? (N=45) Yes 84.4% No 15.6% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? (N=168) Yes 87.5% No 12.5% 8. Do you currently consult the World Bank Group social media sites (e.g., Percentage of Respondents Facebook, blogs, Twitter, YouTube, and Flickr)? (N=167) Yes 33.5% No 66.5% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 9. When I need information from the World Bank Group I know how to 158 8 6.97 2.21 find it (e.g., whom to call, where to reach them, etc.) 10. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the 109 54 6.39 2.33 institution 11. The World Bank Group is responsive to my information requests and 109 54 6.99 2.17 inquiries 58 World Bank Group Country Opinion Survey 2016: Peru H. Background Information 1. Which of the following best describes your current position? (Select only ONE Percentage of Respondents response) (N=207) Employee of a Ministry, Ministerial Department or Implementation Agency 20.8% Bilateral/Multilateral Agency 10.6% Private Sector Organization 9.7% Media (press, radio, TV, web, etc.) 9.7% NGO/Community Based Organization 8.7% Academia/Research Institute/Think Tank 7.2% Other 7.2% Office of Minister 6.3% Project Management Unit (PMU) overseeing implementation of project/ 5.8% Consultant/Contractor working on World Bank Group supported project/program Independent Government Institution (i.e., Regulatory Agency, Central 5.8% Bank/oversight institution) Financial Sector/Private Bank 5.3% Private Foundation 1.4% Office of the President, Prime Minister 0.5% Office of Parliamentarian 0.5% Judiciary Branch 0.5% 2. Please identify the primary specialization of your work. (Select only ONE Percentage of Respondents response) (N=205) Other 17.1% Generalist (specialized in multiple sectors) 13.2% Finance and markets 11.7% Education 8.8% Macroeconomics and fiscal management 6.8% Governance 6.3% Agriculture 5.4% Trade and competitiveness 3.9% Transport and ICT 3.9% Poverty 3.9% Urban, rural, and social development 3.4% Health, nutrition, and population 2.9% Energy and extractives 2.9% Environment and natural resources 2.4% Social protection and labor 2.0% Water 1.5% Public-private partnerships 1.5% Fragility, conflict and violence 1.0% Climate Change 1.0% Gender 0.5% 3. Currently, do you professionally collaborate/work with the World Bank Group Percentage of Respondents (IBRD, IFC, or MIGA) in your country? (Select only ONE response) (N=206) Yes 28.2% No 71.8% 59 World Bank Group Country Opinion Survey 2016: Peru H. Background Information (continued) 4. Which of the following agencies of the World Bank Group do you primarily Percentage of Respondents engage with in Peru? (Select only ONE response) (N=191) The World Bank (IBRD) 73.3% The International Finance Corporation (IFC) 20.4% The Multilateral Investment Guarantee Agency (MIGA) 0.5% Other 5.8% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? (N=195) Yes 28.7% No 71.3% 6. If yes, what was your view of how the two institutions work together in Peru? Percentage of Respondents (Select only ONE response) (N=56) The two institutions work well together 50.0% The way the two institutions work together needs improvement 21.4% The two institutions do not work well together 5.4% Don't know 23.2% 7. Which of the following describes most of your exposure to the World Bank Percentage of Respondents Group in Peru? (Choose no more than TWO) (Responses Combined; N=205) Engage in World Bank Group related/sponsored events/activities 52.7% Use World Bank Group reports/data 40.5% Use World Bank Group website for information, data, research, etc. 27.3% Collaborate as part of my professional duties 25.9% Observer (i.e., follow in media, discuss in informal conversations, etc.) 14.6% Percentage of Respondents 8. What’s your gender? (N=207) Female 36.2% Male 63.8% Percentage of Respondents 9. Which best represents your geographic location? (N=205) Lima-Callao Metropolitan area 90.7% Regions 9.3% 60 World Bank Group Country Opinion Survey 2016: Peru Appendix B: Responses to All Questions by Stakeholder Groups16  Office of President/Prime Minister/Minister N=14  Employee of a Ministry N=43  PMU/Consultant on WBG-supported Project N=12  Bilateral/Multilateral Agency N=22  Private Sector/Financial Sector/Private Bank N=31  CSO N=21  Media N=20  Independent Government Institution N=12  Academia/Research Institute/Think Tank N=15  Other N=17 A. General Issues facing Peru In general, would you say that Peru is headed in ... ? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The right direction 92.9% 83.7% 83.3% 85.7% 80.6% 57.1% 80.0% 91.7% 60.0% 87.5% The wrong direction 0.0% 7.0% 0.0% 0.0% 9.7% 19.0% 5.0% 8.3% 20.0% 6.3% Not sure 7.1% 9.3% 16.7% 14.3% 9.7% 23.8% 15.0% 0.0% 20.0% 6.3% 16 Only 207 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 61 World Bank Group Country Opinion Survey 2016: Peru A. General Issues facing Peru (continued) Listed below are a number of development priorities in Peru. Please identify which of the following you consider the most important development priorities in Peru? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Global/regional integration 7.1% 9.3% 0.0% 0.0% 6.5% 0.0% 15.0% 0.0% 0.0% 11.8% Food security 21.4% 2.3% 0.0% 9.1% 3.2% 4.8% 0.0% 0.0% 0.0% 5.9% Public sector governance/reform 50.0% 55.8% 41.7% 50.0% 45.2% 19.0% 50.0% 41.7% 46.7% 17.6% Social protection 7.1% 4.7% 0.0% 13.6% 0.0% 4.8% 10.0% 16.7% 6.7% 0.0% Gender equity 0.0% 2.3% 0.0% 4.5% 3.2% 14.3% 5.0% 0.0% 0.0% 5.9% Private sector development 0.0% 7.0% 0.0% 9.1% 6.5% 9.5% 10.0% 8.3% 6.7% 5.9% Foreign direct investment 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 5.0% 0.0% 0.0% 0.0% Urban development 0.0% 4.7% 8.3% 9.1% 3.2% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 0.0% 4.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 0.0% 0.0% 0.0% 4.5% 6.5% 0.0% 10.0% 0.0% 6.7% 0.0% Rural development 14.3% 14.0% 8.3% 9.1% 3.2% 9.5% 10.0% 0.0% 0.0% 17.6% Financial markets 0.0% 2.3% 0.0% 0.0% 0.0% 4.8% 0.0% 8.3% 0.0% 0.0% Water and sanitation 7.1% 9.3% 16.7% 18.2% 12.9% 9.5% 10.0% 8.3% 6.7% 11.8% Environmental sustainability 0.0% 7.0% 0.0% 9.1% 0.0% 0.0% 15.0% 0.0% 0.0% 5.9% Equality of opportunity* 14.3% 9.3% 16.7% 9.1% 3.2% 14.3% 0.0% 0.0% 40.0% 0.0% Health 21.4% 7.0% 16.7% 0.0% 12.9% 0.0% 0.0% 8.3% 13.3% 17.6% Climate change 7.1% 14.0% 0.0% 9.1% 3.2% 9.5% 10.0% 0.0% 0.0% 23.5% Poverty reduction 28.6% 18.6% 16.7% 22.7% 29.0% 57.1% 15.0% 33.3% 26.7% 35.3% Transport 0.0% 9.3% 8.3% 9.1% 16.1% 0.0% 5.0% 33.3% 0.0% 5.9% Education 50.0% 34.9% 58.3% 31.8% 48.4% 28.6% 50.0% 66.7% 66.7% 41.2% Agricultural development 0.0% 4.7% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 5.9% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% Security 14.3% 16.3% 33.3% 18.2% 35.5% 14.3% 10.0% 41.7% 13.3% 23.5% Anti corruption 21.4% 27.9% 33.3% 36.4% 16.1% 42.9% 20.0% 0.0% 20.0% 23.5% Law and justice 7.1% 4.7% 25.0% 13.6% 19.4% 0.0% 0.0% 8.3% 13.3% 5.9% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 0.0% 9.3% 8.3% 4.5% 0.0% 4.8% 5.0% 8.3% 6.7% 5.9% Economic growth 28.6% 11.6% 0.0% 9.1% 12.9% 28.6% 30.0% 8.3% 26.7% 23.5% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 9.5% 5.0% 0.0% 0.0% 0.0% Information and communications technology 0.0% 2.3% 0.0% 0.0% 12.9% 4.8% 5.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 62 World Bank Group Country Opinion Survey 2016: Peru A. General Issues facing Peru (continued) The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Peru? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Water and sanitation 42.9% 30.2% 33.3% 33.3% 29.0% 23.8% 40.0% 33.3% 26.7% 25.0% Equality of opportunity* 21.4% 9.3% 25.0% 28.6% 6.5% 28.6% 15.0% 0.0% 33.3% 43.8% Rural development 21.4% 20.9% 16.7% 23.8% 22.6% 19.0% 20.0% 16.7% 6.7% 50.0% Climate change 7.1% 9.3% 0.0% 0.0% 0.0% 0.0% 10.0% 8.3% 0.0% 0.0% Global/regional integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity* 0.0% 2.3% 0.0% 19.0% 0.0% 9.5% 5.0% 0.0% 13.3% 0.0% Economic growth 50.0% 27.9% 16.7% 28.6% 35.5% 38.1% 50.0% 41.7% 13.3% 12.5% Urban development 7.1% 4.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory framework* 0.0% 0.0% 0.0% 0.0% 9.7% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 7.1% 4.7% 0.0% 14.3% 3.2% 4.8% 10.0% 16.7% 13.3% 6.3% Law and justice 7.1% 0.0% 8.3% 0.0% 9.7% 9.5% 0.0% 8.3% 13.3% 6.3% Transport* 0.0% 11.6% 16.7% 9.5% 9.7% 4.8% 5.0% 41.7% 0.0% 0.0% Security* 0.0% 9.3% 0.0% 0.0% 9.7% 0.0% 0.0% 16.7% 33.3% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications technology* 0.0% 0.0% 16.7% 0.0% 12.9% 9.5% 15.0% 0.0% 0.0% 0.0% Anti corruption 21.4% 18.6% 41.7% 23.8% 9.7% 33.3% 25.0% 8.3% 20.0% 12.5% Education 50.0% 46.5% 66.7% 57.1% 61.3% 52.4% 55.0% 75.0% 46.7% 50.0% Foreign direct investment 0.0% 7.0% 0.0% 4.8% 6.5% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 7.1% 2.3% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Public sector governance/reform 14.3% 23.3% 8.3% 23.8% 22.6% 14.3% 20.0% 0.0% 20.0% 18.8% Private sector development 0.0% 4.7% 0.0% 4.8% 6.5% 0.0% 0.0% 8.3% 13.3% 6.3% Natural resource management 0.0% 2.3% 0.0% 4.8% 0.0% 0.0% 5.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 2.3% 0.0% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 6.3% Health 14.3% 16.3% 50.0% 4.8% 19.4% 14.3% 15.0% 8.3% 13.3% 25.0% Agricultural development 7.1% 20.9% 0.0% 4.8% 3.2% 9.5% 5.0% 0.0% 6.7% 12.5% Disaster management 0.0% 2.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 21.4% 9.3% 0.0% 9.5% 16.1% 14.3% 0.0% 8.3% 20.0% 6.3% Financial markets 0.0% 2.3% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% 6.7% 0.0% Trade and exports 0.0% 4.7% 0.0% 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 2.3% 0.0% 0.0% 0.0% 9.5% 5.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 63 World Bank Group Country Opinion Survey 2016: Peru A. General Issues facing Peru (continued) The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Peru? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Consistent economic growth* 71.4% 59.5% 50.0% 47.6% 70.0% 23.8% 78.9% 45.5% 15.4% 56.3% More reliable social safety net 7.1% 2.4% 0.0% 9.5% 0.0% 4.8% 0.0% 9.1% 0.0% 6.3% Greater access to micro-finance for the poor 0.0% 4.8% 0.0% 14.3% 10.0% 23.8% 26.3% 18.2% 0.0% 18.8% Greater voice and participation for citizens to help ensure 0.0% 0.0% 16.7% 14.3% 10.0% 14.3% 0.0% 0.0% 7.7% 0.0% greater accountability Greater access to health and nutrition for citizens 7.1% 14.3% 16.7% 4.8% 16.7% 0.0% 5.3% 27.3% 38.5% 12.5% Better entrepreneurial opportunities (i.e., to start small 0.0% 7.1% 16.7% 0.0% 10.0% 9.5% 26.3% 0.0% 7.7% 6.3% and medium sized businesses) A growing middle class 0.0% 4.8% 8.3% 4.8% 10.0% 4.8% 0.0% 0.0% 7.7% 6.3% Better opportunity for the poor who live in rural areas 35.7% 14.3% 16.7% 28.6% 6.7% 23.8% 21.1% 18.2% 7.7% 37.5% Better opportunity for the poor who live in urban areas 0.0% 0.0% 8.3% 0.0% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% Better employment opportunities for young people 0.0% 9.5% 0.0% 9.5% 3.3% 0.0% 0.0% 9.1% 0.0% 0.0% Better employment opportunities for women 0.0% 0.0% 0.0% 4.8% 0.0% 4.8% 0.0% 0.0% 0.0% 6.3% Greater equity of fiscal policy 14.3% 9.5% 0.0% 4.8% 6.7% 14.3% 5.3% 9.1% 7.7% 0.0% Education and training that better ensure job opportunity 50.0% 57.1% 58.3% 52.4% 40.0% 47.6% 31.6% 63.6% 84.6% 43.8% Better quality public services 14.3% 14.3% 8.3% 4.8% 13.3% 19.0% 5.3% 0.0% 15.4% 6.3% Other 0.0% 0.0% 0.0% 0.0% 3.3% 4.8% 0.0% 0.0% 7.7% 0.0% *Significantly different between stakeholder groups Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem, or not a problem at all in Peru? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other A very big problem 71.4% 51.2% 58.3% 76.2% 53.3% 90.5% 50.0% 36.4% 57.1% 68.8% A moderately big problem 28.6% 39.0% 41.7% 23.8% 30.0% 9.5% 44.4% 54.5% 35.7% 25.0% A small problem 0.0% 7.3% 0.0% 0.0% 6.7% 0.0% 5.6% 9.1% 7.1% 6.3% Not a problem at all 0.0% 2.4% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other A very serious problem 92.9% 82.9% 83.3% 76.2% 73.3% 95.2% 88.9% 63.6% 71.4% 81.3% A somewhat serious problem 7.1% 14.6% 16.7% 23.8% 20.0% 4.8% 11.1% 36.4% 21.4% 12.5% Not too serious problem 0.0% 2.4% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 0.0% 6.3% Not a problem 0.0% 0.0% 0.0% 0.0% 3.3% 0.0% 0.0% 0.0% 7.1% 0.0% Don’t know 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 64 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Peru? (1-Not familiar at all, 10-Extremely familiar) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG) 14 8.36 1.28 43 6.91 1.91 11 8.18 1.99 21 6.81 1.50 29 7.10 2.18 21 6.95 1.83 19 7.26 1.97 10 8.00 1.33 13 7.00 2.52 16 6.38 2.58 Inter-American Development Bank (IDB/BID) 14 8.14 1.70 42 7.00 1.83 11 8.45 1.37 21 6.90 1.67 29 7.10 2.11 21 7.43 1.66 19 7.21 1.87 10 7.50 1.72 13 7.15 2.54 15 6.93 2.60 Latin American Development Bank (CAF) 14 6.57 2.10 40 5.78 2.50 11 5.73 2.33 21 5.29 2.31 29 6.76 1.92 21 6.38 2.44 18 6.39 1.85 10 5.90 2.13 13 6.31 3.12 14 6.07 2.87 Overall, please rate your impression of the effectiveness of these organizations in Peru. (1-Not effective at all, 10-Extremely effective) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group (WBG) 14 7.71 1.07 41 7.02 1.77 11 8.18 1.54 20 6.80 1.58 26 7.15 1.78 16 7.19 1.52 17 7.47 1.74 9 8.11 1.05 11 6.36 1.57 15 6.40 1.84 Inter-American Development Bank (IDB/BID) 14 7.64 1.28 39 7.10 1.68 11 7.73 1.42 20 6.50 1.54 26 6.65 2.13 18 7.22 1.44 18 7.17 1.79 9 7.67 1.50 11 6.82 1.83 15 6.67 1.95 Latin American Development Bank (CAF) 11 6.55 1.44 31 6.13 1.96 6 8.00 1.10 15 6.40 1.59 25 6.52 1.78 14 6.79 1.67 17 6.53 2.07 8 5.88 2.42 6 6.17 2.48 14 6.00 1.80 Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Peru 14 7.93 1.14 43 7.65 1.45 11 8.55 1.13 19 7.32 1.34 27 8.11 1.31 18 8.06 1.47 17 7.76 1.68 9 8.44 1.13 11 6.73 1.56 15 6.73 2.12 solve its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 65 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Peru, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Peru? (Choose no more than THREE) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Health* 14.3% 9.3% 36.4% 0.0% 27.6% 9.5% 10.5% 20.0% 23.1% 37.5% Security* 0.0% 2.3% 9.1% 4.8% 17.2% 0.0% 21.1% 0.0% 7.7% 25.0% Transport 7.1% 7.0% 18.2% 28.6% 10.3% 0.0% 5.3% 10.0% 7.7% 12.5% Agricultural development 14.3% 11.6% 0.0% 4.8% 6.9% 0.0% 5.3% 0.0% 15.4% 12.5% Global/regional integration 0.0% 7.0% 0.0% 0.0% 0.0% 4.8% 5.3% 0.0% 0.0% 0.0% Job creation/employment 0.0% 2.3% 9.1% 0.0% 3.4% 4.8% 15.8% 0.0% 7.7% 0.0% Public sector governance/reform 42.9% 51.2% 36.4% 47.6% 27.6% 33.3% 31.6% 30.0% 30.8% 31.3% Social protection* 0.0% 2.3% 9.1% 9.5% 0.0% 0.0% 5.3% 30.0% 7.7% 0.0% Rural development 21.4% 16.3% 9.1% 23.8% 20.7% 9.5% 5.3% 10.0% 7.7% 31.3% Foreign direct investment 0.0% 4.7% 0.0% 0.0% 3.4% 0.0% 5.3% 0.0% 0.0% 0.0% Education 35.7% 27.9% 54.5% 14.3% 48.3% 38.1% 52.6% 50.0% 69.2% 37.5% Energy 7.1% 2.3% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender equity* 0.0% 0.0% 0.0% 9.5% 0.0% 9.5% 15.8% 0.0% 0.0% 0.0% Financial markets 0.0% 9.3% 0.0% 9.5% 10.3% 0.0% 0.0% 20.0% 0.0% 0.0% Urban development 0.0% 7.0% 0.0% 9.5% 3.4% 0.0% 5.3% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 11.6% 0.0% 4.8% 0.0% 4.8% 5.3% 0.0% 0.0% 0.0% Economic growth 14.3% 25.6% 0.0% 23.8% 27.6% 14.3% 26.3% 10.0% 7.7% 12.5% Private sector development 0.0% 11.6% 9.1% 0.0% 3.4% 9.5% 5.3% 10.0% 15.4% 6.3% Water and sanitation 42.9% 11.6% 27.3% 28.6% 17.2% 19.0% 26.3% 0.0% 23.1% 12.5% Food security 7.1% 4.7% 0.0% 0.0% 3.4% 4.8% 5.3% 0.0% 0.0% 6.3% Climate change 21.4% 20.9% 18.2% 14.3% 0.0% 19.0% 5.3% 20.0% 7.7% 6.3% Information and communications technology 0.0% 7.0% 0.0% 0.0% 6.9% 9.5% 0.0% 0.0% 0.0% 12.5% Trade and exports 0.0% 2.3% 0.0% 4.8% 0.0% 0.0% 5.3% 0.0% 0.0% 0.0% Equality of opportunity* 28.6% 4.7% 27.3% 9.5% 0.0% 28.6% 5.3% 0.0% 15.4% 12.5% Law and justice 7.1% 2.3% 9.1% 4.8% 20.7% 14.3% 0.0% 20.0% 7.7% 12.5% Regulatory framework* 0.0% 0.0% 0.0% 0.0% 10.3% 0.0% 0.0% 20.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Natural resource management 7.1% 7.0% 0.0% 0.0% 3.4% 9.5% 5.3% 0.0% 0.0% 0.0% Poverty reduction 28.6% 14.0% 9.1% 14.3% 13.8% 33.3% 15.8% 40.0% 38.5% 12.5% Anti corruption 0.0% 11.6% 9.1% 14.3% 10.3% 23.8% 5.3% 10.0% 7.7% 12.5% Disaster management 0.0% 0.0% 9.1% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 66 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Peru? Office of Bilateral/ Private Sector/ Independent Academia/ Greatest Value President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Policy advice, studies, analyses 35.7% 42.9% 27.3% 47.6% 55.2% 55.0% 66.7% 20.0% 33.3% 43.8% Data and statistics 0.0% 2.4% 9.1% 4.8% 0.0% 0.0% 5.6% 0.0% 16.7% 0.0% Convening/Facilitating 0.0% 0.0% 9.1% 0.0% 3.4% 0.0% 0.0% 0.0% 0.0% 0.0% Financial resources 28.6% 19.0% 9.1% 23.8% 6.9% 15.0% 16.7% 10.0% 8.3% 18.8% Capacity development 0.0% 9.5% 18.2% 4.8% 3.4% 10.0% 5.6% 20.0% 0.0% 6.3% Technical assistance 35.7% 16.7% 18.2% 9.5% 13.8% 10.0% 5.6% 40.0% 33.3% 6.3% Help to bring discipline/effective supervision to 0.0% 2.4% 0.0% 4.8% 6.9% 10.0% 0.0% 10.0% 8.3% 12.5% implementation of investment projects Mobilizing third party financial resources 0.0% 7.1% 0.0% 4.8% 10.3% 0.0% 0.0% 0.0% 0.0% 6.3% Donor coordination 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise (i.e., South-South 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% knowledge sharing) Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% Office of Bilateral/ Private Sector/ Independent Academia/ 2nd Greatest Value President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Policy advice, studies, analyses 14.3% 19.0% 9.1% 14.3% 7.1% 31.6% 22.2% 10.0% 16.7% 12.5% Data and statistics 7.1% 4.8% 0.0% 14.3% 3.6% 5.3% 5.6% 0.0% 0.0% 0.0% Convening/Facilitating 0.0% 0.0% 18.2% 9.5% 7.1% 0.0% 0.0% 20.0% 8.3% 6.3% Financial resources 14.3% 26.2% 36.4% 23.8% 25.0% 10.5% 16.7% 20.0% 16.7% 18.8% Capacity development 28.6% 7.1% 0.0% 19.0% 10.7% 15.8% 22.2% 10.0% 16.7% 25.0% Technical assistance 21.4% 19.0% 9.1% 14.3% 32.1% 10.5% 5.6% 30.0% 16.7% 25.0% Help to bring discipline/effective supervision to 7.1% 4.8% 18.2% 4.8% 7.1% 15.8% 27.8% 0.0% 16.7% 6.3% implementation of investment projects Mobilizing third party financial resources 0.0% 7.1% 0.0% 0.0% 7.1% 5.3% 0.0% 10.0% 0.0% 6.3% Donor coordination 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise (i.e., South-South 7.1% 4.8% 9.1% 0.0% 0.0% 5.3% 0.0% 0.0% 8.3% 0.0% knowledge sharing) Other 0.0% 2.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 67 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Peru? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Too influenced by developed countries 7.7% 16.7% 18.2% 4.8% 10.7% 19.0% 16.7% 0.0% 0.0% 25.0% Not exploring alternative policy options 0.0% 9.5% 18.2% 0.0% 7.1% 0.0% 16.7% 10.0% 0.0% 6.3% Not collaborating enough with stakeholders outside the 0.0% 0.0% 9.1% 28.6% 14.3% 19.0% 16.7% 30.0% 0.0% 6.3% Government* Its advice and strategies do not lend themselves to 7.7% 19.0% 18.2% 4.8% 10.7% 0.0% 0.0% 0.0% 0.0% 0.0% practical problem solving Not enough public disclosure of its work 23.1% 21.4% 18.2% 9.5% 25.0% 23.8% 27.8% 20.0% 23.1% 25.0% Arrogant in its approach 0.0% 4.8% 0.0% 4.8% 7.1% 9.5% 5.6% 0.0% 15.4% 0.0% Not client focused 7.7% 2.4% 9.1% 9.5% 3.6% 0.0% 0.0% 0.0% 0.0% 0.0% The credibility of its knowledge/data* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% World Bank Group’s processes too complex 38.5% 16.7% 27.3% 0.0% 14.3% 9.5% 27.8% 30.0% 15.4% 6.3% Not willing to honestly criticize policies and reform efforts 0.0% 9.5% 9.1% 9.5% 3.6% 4.8% 0.0% 0.0% 15.4% 6.3% in the country Staff too inaccessible 0.0% 4.8% 0.0% 9.5% 10.7% 14.3% 0.0% 0.0% 7.7% 6.3% Imposing technocratic solutions without regard to political 23.1% 7.1% 18.2% 9.5% 10.7% 9.5% 5.6% 0.0% 15.4% 12.5% realities World Bank Group’s processes too slow (e.g., too 30.8% 23.8% 9.1% 19.0% 28.6% 19.0% 11.1% 10.0% 15.4% 25.0% bureaucratic in its operational policies and procedures) Not aligned with other donors’ work* 7.7% 7.1% 0.0% 23.8% 0.0% 0.0% 0.0% 0.0% 7.7% 0.0% Not aligned with country priorities 7.7% 9.5% 0.0% 0.0% 0.0% 9.5% 5.6% 20.0% 15.4% 25.0% Not adequately sensitive to political/social realities in Peru 7.7% 14.3% 9.1% 9.5% 10.7% 23.8% 16.7% 10.0% 30.8% 0.0% Other 0.0% 2.4% 0.0% 0.0% 3.6% 4.8% 0.0% 0.0% 0.0% 0.0% Don’t know 0.0% 2.4% 0.0% 19.0% 10.7% 4.8% 5.6% 10.0% 23.1% 12.5% *Significantly different between stakeholder groups Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Peru? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Trust Fund management 7.7% 7.3% 0.0% 4.8% 3.4% 0.0% 0.0% 0.0% 7.7% 0.0% Knowledge products/services 15.4% 17.1% 18.2% 33.3% 20.7% 25.0% 16.7% 10.0% 38.5% 12.5% Capacity development 7.7% 19.5% 18.2% 23.8% 24.1% 35.0% 11.1% 40.0% 7.7% 37.5% Technical assistance* 38.5% 26.8% 63.6% 23.8% 62.1% 40.0% 72.2% 80.0% 38.5% 56.3% Investment lending 84.6% 41.5% 72.7% 33.3% 37.9% 45.0% 44.4% 60.0% 30.8% 43.8% Policy based lending/budget support to the Government 38.5% 39.0% 27.3% 33.3% 24.1% 5.0% 44.4% 10.0% 38.5% 31.3% Multi-sectoral approaches* 0.0% 22.0% 0.0% 14.3% 3.4% 30.0% 0.0% 0.0% 0.0% 6.3% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.6% 0.0% 0.0% 0.0% Don’t know 0.0% 4.9% 0.0% 9.5% 6.9% 5.0% 0.0% 0.0% 15.4% 0.0% *Significantly different between stakeholder groups 68 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) To what extent do you believe that the World Bank Group’s work and support help the poorest in Peru? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other To a fully sufficient degree 0.0% 2.4% 18.2% 0.0% 3.4% 0.0% 5.6% 10.0% 0.0% 0.0% To a somewhat sufficient degree 30.8% 36.6% 54.5% 38.1% 34.5% 25.0% 50.0% 50.0% 15.4% 43.8% To a somewhat insufficient degree 61.5% 53.7% 27.3% 47.6% 51.7% 70.0% 27.8% 30.0% 53.8% 56.3% To a very insufficient degree 7.7% 2.4% 0.0% 4.8% 3.4% 5.0% 5.6% 10.0% 7.7% 0.0% Don't know 0.0% 4.9% 0.0% 9.5% 6.9% 0.0% 11.1% 0.0% 23.1% 0.0% To what extent do you agree with the following statements about the World Bank Group’s work in Peru? (1-Strongly disagree, 10-Strongly agree) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a 13 6.15 1.91 39 6.26 1.60 11 7.18 1.54 21 6.29 1.49 28 6.46 1.99 20 6.30 2.03 17 6.35 1.80 10 7.00 1.05 13 5.54 1.56 15 6.00 1.77 relevant role in development in Peru The World Bank Group’s work is aligned with what I consider the development priorities for 12 7.08 1.62 39 6.59 1.46 11 7.82 1.17 21 6.62 1.50 28 6.43 1.50 20 6.40 2.14 17 6.94 1.30 10 7.00 1.05 12 5.92 1.51 15 5.87 1.77 Peru 69 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Peru, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs 13 6.46 2.03 36 6.17 1.46 9 6.89 1.54 20 6.50 1.79 26 6.58 2.04 16 5.69 2.12 14 6.14 1.70 8 7.00 1.07 8 5.50 2.62 12 5.00 1.81 Flexibility (in terms of the institution’s products 13 6.08 1.85 39 6.15 1.57 10 6.80 1.55 20 5.65 1.60 26 6.46 2.27 13 6.00 1.96 13 6.00 1.08 8 6.75 1.04 10 5.20 2.39 14 4.86 1.79 and services) Flexibility (in terms of changing country 13 6.38 1.89 37 6.46 1.57 11 7.18 1.40 20 5.85 1.50 27 6.15 2.27 15 5.87 2.10 14 5.86 1.17 8 6.63 1.30 10 5.00 2.36 14 5.00 1.52 circumstances) Being inclusive* 13 7.00 1.78 36 6.72 1.47 10 7.90 1.10 19 5.58 1.30 25 6.84 1.91 17 5.94 1.95 14 6.14 1.61 9 7.56 1.13 9 5.67 2.50 14 5.14 1.61 Openness (sharing data and other 13 7.62 1.85 37 7.22 1.62 10 8.60 0.84 20 6.70 1.81 26 7.19 2.10 19 7.63 1.74 16 6.63 1.26 9 7.78 1.30 10 6.00 2.87 14 5.79 2.29 information)* Collaboration with the Government* 13 7.69 1.18 38 7.50 1.45 10 8.60 0.97 19 7.32 1.63 26 7.27 1.76 17 7.47 1.55 15 7.07 1.22 9 8.00 1.00 9 6.11 2.71 15 6.07 2.22 The speed in which it gets things 13 6.54 1.56 34 6.38 1.81 10 7.10 1.37 16 5.31 1.74 26 5.88 2.23 14 5.79 2.12 13 6.15 0.80 8 7.00 0.93 8 4.88 2.42 14 4.93 1.54 accomplished on the ground* Ease of access to the people at the World Bank Group who are making decisions important to 13 7.92 1.50 38 6.82 2.05 10 7.80 1.87 18 6.28 1.96 25 6.64 2.00 16 5.44 2.39 14 6.29 1.86 8 6.88 2.10 10 4.70 2.63 13 5.46 2.22 my work* Collaboration with civil society 11 6.91 2.21 30 6.53 1.93 10 7.00 1.94 16 5.44 1.82 25 6.24 1.69 18 5.67 2.38 14 6.21 1.76 7 7.00 1.00 9 5.56 3.00 11 5.09 2.17 Staff accessibility* 13 8.00 1.53 37 6.89 2.21 10 7.80 2.10 19 6.05 1.93 24 7.00 1.62 17 5.76 2.39 14 6.29 1.94 7 7.71 0.76 8 4.00 2.07 12 5.58 2.50 Collaboration with other donors and 12 7.42 2.02 33 6.91 1.79 10 7.50 1.27 20 6.05 2.11 18 7.22 1.77 15 6.73 1.83 12 6.50 1.31 6 7.67 1.03 7 4.29 2.21 12 5.92 2.11 development partners* Collaboration with the private sector* 11 7.36 1.69 29 6.83 1.51 9 7.11 0.78 15 6.47 1.77 26 7.15 1.83 12 7.25 1.14 15 6.53 1.77 7 7.00 1.53 9 4.89 2.47 9 4.67 1.80 Straightforwardness and honesty* 12 8.33 1.23 39 7.85 1.71 10 8.20 1.23 19 6.53 2.12 23 8.00 1.68 15 7.27 1.94 15 7.27 1.22 9 8.33 1.50 8 5.38 2.45 10 6.40 1.90 Treating clients and stakeholders in Peru with 12 8.17 1.53 39 7.92 1.60 10 7.80 1.75 21 6.81 1.83 26 8.00 1.77 15 7.87 1.25 14 7.43 1.28 9 8.22 1.09 9 6.11 2.93 11 6.09 2.12 respect* Being a long-term partner* 13 8.62 1.04 35 7.91 1.70 10 8.50 1.35 17 7.12 1.83 26 8.42 1.70 14 8.29 1.20 16 7.56 2.10 9 8.22 1.30 9 5.44 3.21 12 6.50 2.50 *Significantly different between stakeholder groups 70 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The Government works inefficiently 0.0% 26.3% 36.4% 23.8% 32.1% 19.0% 52.9% 11.1% 33.3% 26.7% Poor donor coordination 16.7% 10.5% 9.1% 4.8% 10.7% 4.8% 0.0% 11.1% 0.0% 13.3% The World Bank Group is not sensitive enough to 33.3% 31.6% 18.2% 23.8% 7.1% 33.3% 23.5% 11.1% 25.0% 13.3% political/social realities on the ground Lack of/inadequate levels of capacity in Government* 25.0% 28.9% 36.4% 47.6% 35.7% 19.0% 23.5% 77.8% 66.7% 13.3% There is not an adequate level of citizen/civil society 16.7% 13.2% 0.0% 42.9% 17.9% 42.9% 23.5% 11.1% 25.0% 26.7% participation The World Bank Group works too slowly* 0.0% 7.9% 0.0% 4.8% 21.4% 0.0% 5.9% 0.0% 25.0% 20.0% The World Bank Group does not do adequate follow 25.0% 7.9% 9.1% 9.5% 10.7% 9.5% 11.8% 22.2% 8.3% 6.7% through/follow-up Political pressures and obstacles 16.7% 36.8% 27.3% 14.3% 32.1% 28.6% 23.5% 11.1% 8.3% 20.0% Reforms are not well thought out in light of country 8.3% 13.2% 9.1% 23.8% 17.9% 19.0% 17.6% 33.3% 8.3% 13.3% challenges Other* 8.3% 2.6% 18.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 71 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Peru? (1-Not important at all, 10-Very important) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Security 8 7.88 1.73 28 7.29 2.29 9 7.56 2.30 14 6.29 2.46 24 6.79 2.64 18 6.06 2.29 16 7.13 1.75 7 7.71 2.21 11 6.73 2.80 12 6.25 2.56 Financial markets* 10 7.80 1.69 33 7.39 1.84 10 6.90 1.29 16 6.63 2.13 25 8.00 1.58 15 8.47 1.60 16 7.69 1.20 7 8.57 1.13 10 6.50 1.96 12 6.83 2.82 Transport 11 8.64 1.21 29 7.48 1.68 10 8.10 0.57 17 7.47 2.07 24 7.96 1.81 18 7.33 1.91 16 7.94 1.73 6 8.33 1.03 12 6.92 1.83 14 6.79 2.81 Anti corruption 10 8.30 1.42 33 7.73 2.02 11 8.27 1.49 17 7.82 1.98 24 7.71 2.18 20 8.10 1.92 15 7.93 1.79 6 8.17 1.47 11 7.55 2.21 13 6.62 3.10 Law and justice 9 8.11 1.76 30 7.27 2.08 11 7.82 1.54 15 7.07 2.49 24 6.92 1.93 18 7.83 1.82 15 7.07 2.25 6 7.67 1.51 10 6.80 2.35 12 6.17 2.89 Urban development 9 8.56 1.74 30 7.30 1.93 9 7.33 1.58 17 7.35 2.45 25 8.00 1.66 18 7.11 2.14 15 7.93 2.02 6 7.50 1.38 12 7.42 1.62 11 6.36 2.62 Environmental sustainability 11 8.27 1.62 32 7.62 1.64 10 7.90 1.52 16 7.31 2.44 25 8.24 1.71 20 8.40 1.90 16 8.25 1.24 7 9.00 1.00 12 7.00 2.63 13 7.23 2.71 Trade and exports 9 7.11 1.83 30 6.90 1.95 9 6.78 1.30 16 7.13 1.71 24 7.58 1.41 16 6.94 3.13 14 7.50 1.51 6 8.00 1.67 8 6.25 2.38 12 7.00 2.41 Information and communications technology 10 8.60 1.35 31 7.29 1.90 9 7.22 1.48 16 7.50 1.83 25 7.64 1.85 17 7.35 2.12 15 7.67 1.63 6 8.33 1.03 12 6.33 1.83 13 7.08 2.43 Poverty reduction 11 8.64 1.63 33 8.33 1.51 9 9.00 1.22 16 8.44 1.75 25 8.48 1.76 20 8.95 1.79 14 8.07 1.98 8 9.50 0.76 12 7.92 2.61 14 7.93 2.73 Gender equity 11 8.09 1.64 32 7.44 1.83 9 8.11 1.36 15 6.93 2.55 24 7.42 1.91 20 7.90 1.83 15 7.73 2.31 7 8.86 1.07 12 6.42 3.42 15 7.13 2.64 Private sector development 10 7.60 2.27 30 7.37 1.75 8 7.50 1.20 16 7.63 1.89 25 7.60 1.22 16 6.94 2.72 16 7.81 2.10 6 7.83 1.17 12 7.00 2.34 12 7.08 2.47 Foreign direct investment 10 7.30 2.58 30 7.40 1.98 8 7.00 1.69 16 7.38 1.96 25 7.32 1.55 17 7.00 2.89 15 7.27 1.98 6 7.67 1.37 10 6.30 2.71 13 7.00 2.61 Water and sanitation 10 9.20 1.03 32 8.34 1.58 10 8.80 0.92 16 8.06 1.57 25 8.32 1.80 19 8.26 1.69 15 8.33 1.45 7 9.00 1.15 12 8.42 1.78 14 7.29 3.07 Regulatory framework 9 8.11 1.54 31 7.48 1.52 10 8.00 0.67 16 7.31 2.12 25 7.60 2.36 17 7.29 2.08 15 7.33 2.29 8 8.00 1.69 10 7.70 2.58 15 6.93 2.79 Economic growth 9 8.67 1.58 34 8.44 1.44 10 8.20 1.23 16 8.31 1.74 25 8.24 2.18 18 8.28 1.67 15 8.07 1.39 7 9.00 1.15 11 7.18 2.18 13 7.92 2.25 Energy 11 8.18 1.54 31 8.26 1.44 9 7.33 1.66 16 7.63 2.16 25 7.72 2.07 18 8.00 1.97 16 7.81 1.76 6 8.50 1.38 11 7.27 2.20 14 7.50 2.71 Disaster management 10 9.20 1.03 29 7.97 1.57 9 7.44 1.42 15 7.53 1.96 22 7.55 2.11 18 6.72 2.42 16 7.75 1.77 7 8.43 1.51 10 7.80 2.25 12 7.00 2.56 Public sector governance/reform 10 9.00 1.15 33 8.42 1.70 10 8.60 0.97 15 8.33 1.40 24 7.96 2.27 20 8.45 1.57 16 7.81 1.80 8 8.75 1.39 11 8.18 1.60 14 7.71 2.43 Job creation/employment 10 7.30 1.57 30 7.53 1.66 9 6.67 1.66 16 7.00 2.22 25 7.40 2.04 17 6.47 2.35 15 7.07 2.25 6 8.00 1.10 12 6.75 2.63 12 5.75 2.83 Communicable/non-communicable diseases 9 7.78 1.79 28 7.04 1.79 9 6.56 1.67 15 5.87 2.33 23 7.17 1.92 18 5.89 2.27 15 7.07 2.34 6 8.00 1.79 11 7.18 2.40 13 7.00 2.58 Equality of opportunity 10 8.30 1.64 28 7.21 1.87 10 8.20 1.23 15 7.00 2.67 24 7.63 1.79 19 7.58 2.46 16 7.87 1.67 8 8.50 1.51 11 7.45 3.08 12 7.25 2.56 Social protection 10 8.40 1.65 29 7.45 1.76 10 7.70 1.57 16 7.06 2.43 25 6.96 2.44 20 6.85 2.48 16 7.44 2.16 6 7.83 1.72 11 7.27 2.80 14 6.64 2.24 Rural development 11 8.82 1.17 29 7.90 1.74 9 7.89 1.45 16 7.38 2.28 25 8.00 2.24 19 8.00 1.83 15 7.87 1.88 6 9.00 0.63 12 7.00 2.49 11 7.36 2.20 Global/regional integration 10 7.80 2.66 26 8.00 1.50 8 7.38 1.77 15 6.40 2.20 22 7.77 2.18 19 7.63 2.14 14 7.50 1.56 6 8.33 1.51 10 6.50 2.76 13 7.15 2.23 Food security 10 7.80 2.66 27 7.81 1.80 9 7.67 1.73 15 6.33 2.35 23 7.74 2.22 20 7.40 2.11 15 7.00 1.93 6 8.83 0.98 11 7.00 2.72 12 6.75 2.56 Natural resource management 10 7.70 2.58 28 7.96 1.79 9 7.56 1.81 15 7.60 1.92 25 7.48 2.31 19 7.58 2.27 16 7.25 2.05 6 8.33 1.51 11 7.27 2.41 12 7.08 2.39 Health 9 9.22 0.83 29 8.38 1.59 10 8.40 0.97 16 7.19 2.46 23 8.17 1.97 19 7.63 2.39 16 7.88 1.78 6 8.83 1.60 11 7.64 2.46 13 7.31 2.72 Climate change 9 8.56 1.88 31 8.39 1.67 10 8.00 1.25 15 8.20 1.61 24 7.96 2.01 20 7.80 2.09 15 8.40 1.55 7 9.43 0.98 12 7.33 2.77 13 7.31 2.43 Agricultural development 9 8.89 1.27 31 8.00 1.51 9 8.22 1.20 16 7.75 1.98 25 8.00 1.91 18 7.61 1.88 16 7.75 2.11 6 8.83 0.98 11 7.18 2.71 12 7.08 2.35 Education 10 9.30 1.57 29 8.66 1.59 9 9.22 0.83 16 8.38 1.78 24 8.71 1.55 20 8.00 2.13 14 8.14 1.88 8 9.50 0.76 11 8.00 2.28 12 7.33 3.08 *Significantly different between stakeholder groups 72 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Peru? (1-Not effective at all, 10-Very effective) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Gender equity* 2 7.00 0.00 16 6.13 1.59 1 9.00 - 12 4.75 2.22 13 6.69 2.10 10 7.00 1.41 11 6.73 2.15 2 4.5 3.54 1 3.00 - 4 5.00 1.63 Information and communications technology 2 7.00 0.00 14 6.50 1.83 2 8.50 0.71 7 5.57 1.40 13 7.15 2.19 6 7.00 1.79 12 6.75 1.86 3 6.33 2.08 1 3.00 - 4 5.75 2.99 Transport 7 8.29 1.38 16 7.00 1.75 4 8.50 1.00 8 6.25 2.05 15 7.40 2.20 8 7.13 1.73 14 6.79 1.85 2 7.50 0.71 4 6.25 1.71 6 6.83 2.86 Security 1 7.00 - 10 5.80 1.40 1 9.00 - 5 4.00 2.00 13 6.15 1.86 6 5.50 1.97 13 6.00 1.96 1 6.00 - 2 5.00 1.41 4 5.50 2.52 Law and justice* 3 8.67 2.31 11 5.91 2.12 5 8.80 0.84 6 4.83 2.32 13 6.08 1.93 12 6.67 0.98 11 6.27 1.90 1 7.00 - 2 4.50 2.12 5 7.00 2.83 Urban development 4 7.50 1.73 12 6.33 1.50 3 8.00 0.00 8 5.25 2.05 14 7.07 1.90 9 7.00 1.50 14 6.79 2.15 2 7.00 1.41 3 6.00 2.65 5 7.40 3.21 Environmental sustainability 6 7.67 1.21 16 6.69 1.58 5 8.40 0.55 8 5.50 2.00 16 6.94 1.73 12 7.00 1.60 14 7.36 2.17 3 7.33 1.15 3 6.33 2.52 5 7.40 3.21 Regulatory framework 4 8.25 1.26 14 6.50 1.95 3 8.33 0.58 7 6.29 1.60 17 6.47 2.45 9 6.78 1.92 13 6.77 2.05 5 7.80 0.84 4 6.00 1.83 6 7.67 2.73 Communicable/non-communicable diseases 2 5.00 2.83 10 6.10 1.60 2 8.00 0.00 4 4.50 2.38 11 6.27 2.10 7 6.00 2.16 11 6.27 1.95 2 6.00 1.41 2 6.00 2.83 5 7.20 3.11 Poverty reduction 8 8.13 1.36 28 7.50 1.35 9 8.67 1.00 11 6.27 2.28 17 7.24 2.17 16 7.62 2.00 15 7.27 2.25 6 7.33 1.51 5 6.00 1.87 9 8.22 2.44 Anti corruption 2 5.50 2.12 14 6.29 1.86 3 8.67 0.58 8 5.00 2.00 14 7.07 1.94 13 5.62 2.47 14 7.07 2.30 3 7.00 1.00 4 4.50 2.38 7 7.29 2.63 Private sector development 4 8.75 1.50 17 7.24 1.44 1 8.00 - 7 6.71 2.21 19 7.68 1.49 10 7.70 1.06 15 7.27 2.28 3 6.33 0.58 4 6.00 2.45 5 6.20 2.59 Foreign direct investment 4 8.50 1.73 15 7.47 1.55 1 8.00 - 7 6.57 2.23 17 7.76 1.52 10 7.30 1.42 13 7.08 2.43 1 6.00 - 4 6.00 2.71 5 7.20 3.03 Water and sanitation 9 8.33 1.41 21 7.62 1.77 8 8.75 1.16 11 6.91 2.17 17 7.59 2.15 14 7.00 1.52 13 7.54 2.26 2 7.00 0.00 4 6.50 2.65 7 7.57 2.57 Trade and exports 2 8.00 1.41 15 7.00 1.41 1 8.00 - 7 6.57 2.51 15 7.53 1.46 8 7.37 1.30 12 7.17 1.95 2 5.50 0.71 3 5.67 2.08 7 7.43 2.57 Economic growth 8 8.25 1.04 26 7.58 1.45 2 9.50 0.71 9 7.22 1.99 19 7.79 2.18 14 7.21 1.31 15 7.73 2.22 4 7.50 1.29 5 7.20 2.59 6 7.83 2.79 Health 7 7.86 1.35 21 7.14 1.82 6 8.50 1.22 7 6.00 2.58 15 6.93 1.91 13 7.23 2.01 14 7.14 2.35 2 7.00 0.00 4 6.75 2.63 8 8.13 2.42 Disaster management 7 8.71 1.38 16 7.19 1.47 1 8.00 - 7 5.00 2.58 15 6.80 2.54 9 6.33 2.50 13 6.92 2.18 2 7.00 1.41 2 6.00 2.83 5 7.00 2.74 Public sector governance/reform 9 8.33 1.12 25 7.44 1.66 5 9.20 0.45 12 6.58 2.23 17 6.65 2.57 12 6.25 2.30 13 6.77 1.83 3 7.00 1.73 5 6.40 2.30 10 7.70 2.26 Job creation/employment 2 7.00 1.41 16 7.00 1.83 1 8.00 - 8 6.00 2.93 17 6.82 2.27 8 6.88 1.25 11 6.91 1.92 3 7.33 1.15 2 6.50 2.12 6 6.67 2.58 Financial markets 4 8.25 1.50 19 7.53 1.43 1 8.00 - 7 6.71 2.69 20 7.65 1.42 9 7.56 1.51 13 7.00 1.78 4 8.25 1.71 3 7.67 2.52 8 7.50 2.39 Equality of opportunity* 6 8.00 1.41 19 7.32 1.77 4 9.25 0.96 7 4.29 1.70 16 6.94 1.81 11 6.91 2.34 14 6.86 1.99 3 7.67 1.15 2 6.00 2.83 8 7.50 2.56 Energy 7 8.00 1.29 16 7.63 1.36 3 8.67 0.58 7 6.86 2.19 15 7.13 1.81 10 7.40 1.51 13 6.92 1.93 1 6.00 - 3 7.00 1.00 5 6.80 2.86 Rural development 6 8.00 1.41 23 7.22 1.73 6 8.83 1.17 6 4.83 2.04 14 7.21 2.04 11 6.82 2.18 15 7.00 2.04 3 7.33 0.58 2 6.50 2.12 7 7.43 2.57 Global/regional integration 4 8.00 1.63 16 7.56 1.46 4 8.50 1.73 7 6.43 2.76 17 7.41 1.91 10 8.20 1.03 13 7.00 1.73 2 7.00 1.41 1 8.00 - 6 7.00 2.76 Food security 4 8.25 1.50 19 7.63 1.83 5 9.40 0.55 5 5.60 2.51 12 7.17 1.99 10 6.70 2.16 14 6.71 2.09 1 7.00 - 2 9.00 1.41 6 7.17 2.71 Education 8 8.00 2.00 23 7.52 1.86 5 8.80 0.84 7 6.71 1.60 19 7.53 2.22 14 6.57 2.03 15 7.33 2.26 4 6.50 1.91 5 5.00 2.74 7 7.57 2.70 Social protection 7 7.71 1.98 19 7.16 1.86 3 8.00 1.00 6 5.83 2.04 14 6.71 2.43 9 7.22 2.22 12 6.92 1.88 1 7.00 - 1 8.00 - 7 7.29 2.50 Climate change 7 7.71 1.60 21 7.71 1.49 4 8.50 1.00 9 5.56 2.01 13 7.46 2.11 11 6.91 2.12 15 7.67 2.09 3 8.00 1.00 1 9.00 - 6 7.17 2.71 Agricultural development 3 7.33 0.58 22 7.77 1.51 4 8.75 1.26 7 5.71 2.75 14 7.21 1.89 11 6.91 2.17 14 7.29 2.20 1 7.00 - 3 5.67 2.08 6 7.17 2.71 Natural resource management 5 7.40 1.14 19 7.47 1.54 3 8.33 1.15 9 6.89 2.42 15 7.13 2.42 10 6.90 2.47 14 6.93 2.20 2 8.00 2.83 2 4.50 0.71 6 7.17 2.71 *Significantly different between stakeholder groups 73 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results (continued) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank Group’s work help to achieve development results in 10 6.90 1.73 34 6.59 1.31 10 7.60 1.07 19 6.16 1.50 24 6.75 1.45 19 6.68 1.57 15 6.67 1.54 8 7.13 1.13 8 6.00 1.31 14 6.29 1.82 Peru? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Peru? (1-Strongly disagree, 10-Strongly agree) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group's financial instruments 10 6.90 1.97 31 6.71 1.47 9 8.11 1.45 18 6.56 1.69 26 6.96 2.05 17 6.65 1.80 14 7.00 1.71 6 7.33 1.21 7 5.71 1.80 13 5.85 1.82 meet the needs of Peru The World Bank Group meets Peru’s needs for 10 6.80 1.93 33 7.15 1.56 9 7.78 1.09 18 6.50 1.65 24 6.54 1.98 20 7.50 1.57 15 6.80 1.86 8 7.88 0.99 8 6.13 1.46 13 5.92 2.18 knowledge services Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that Peru received value for money from the World Bank 9 6.89 2.09 26 6.85 1.71 10 7.60 1.51 13 5.85 1.86 18 6.83 1.47 13 7.08 2.14 11 6.18 1.60 7 7.43 0.79 5 5.60 2.07 12 6.25 2.05 Group’s Reimbursable Advisory Services? (1-To no degree at all, 10-To a very significant degree) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real 10 7.00 1.83 28 6.64 1.66 10 7.50 1.35 9 5.78 1.92 20 6.50 1.47 13 6.23 2.05 11 5.82 1.78 8 6.88 1.55 6 5.00 1.79 10 4.90 2.13 time in Peru?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups 74 World Bank Group Country Opinion Survey 2016: Peru D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Weekly 30.0% 17.6% 10.0% 5.6% 3.7% 15.0% 14.3% 0.0% 10.0% 7.1% Monthly 40.0% 38.2% 30.0% 27.8% 22.2% 45.0% 57.1% 22.2% 10.0% 35.7% A few times a year 30.0% 29.4% 60.0% 44.4% 44.4% 35.0% 28.6% 77.8% 40.0% 42.9% Rarely 0.0% 14.7% 0.0% 22.2% 18.5% 5.0% 0.0% 0.0% 30.0% 7.1% Never 0.0% 0.0% 0.0% 0.0% 11.1% 0.0% 0.0% 0.0% 10.0% 7.1% In Peru, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 10 7.50 1.18 31 7.23 1.38 8 7.38 1.19 18 6.56 1.79 23 6.78 1.59 20 7.25 1.48 14 6.86 1.79 7 7.71 0.95 6 5.67 2.73 10 6.70 2.45 Lead to practical solutions 10 7.70 0.67 31 6.87 1.34 8 7.38 1.06 17 6.00 1.70 23 6.43 2.23 20 6.75 1.55 14 6.43 1.79 7 7.86 0.90 8 5.50 2.14 11 6.45 1.92 Are accessible (well written and easy to 10 8.10 0.88 32 7.34 1.38 10 7.70 1.34 18 6.67 1.94 23 6.96 1.87 20 8.05 1.47 14 6.50 1.79 7 7.86 0.90 9 5.89 2.32 12 6.58 2.11 understand)* Are translated enough into local language 10 6.30 1.64 31 6.94 1.69 8 7.38 1.77 15 6.67 2.26 22 6.91 1.63 19 6.89 2.40 14 6.71 2.55 7 7.43 1.72 8 5.88 2.85 11 6.55 2.25 Are adaptable to Peru’s specific development 10 7.60 0.97 31 6.90 1.68 9 7.67 1.12 17 6.12 1.83 22 6.77 2.00 19 7.21 1.93 14 6.64 1.65 7 7.86 0.69 9 5.00 1.87 10 6.40 2.50 challenges and country circumstances* *Significantly different between stakeholder groups Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge 10 7.60 1.58 33 7.27 1.51 10 7.60 1.26 18 6.61 1.58 22 7.36 1.97 20 7.70 1.17 15 7.00 1.36 8 7.88 0.64 9 6.33 2.29 11 6.55 1.92 work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 10 7.80 1.48 35 7.46 1.50 10 8.30 0.95 18 7.11 1.78 23 7.65 1.40 20 7.80 1.06 15 7.33 1.18 8 7.75 0.89 9 6.44 1.88 14 6.36 2.31 activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups 75 World Bank Group Country Opinion Survey 2016: Peru E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds 8 6.50 2.14 24 7.21 2.19 9 8.33 1.80 3 4.33 1.53 15 6.60 1.45 8 6.88 1.46 11 5.55 1.81 5 7.00 1.41 3 4.67 0.58 9 4.89 1.54 promptly* The World Bank Group effectively monitors and evaluates the projects and programs it 9 7.22 1.92 34 7.44 1.48 10 8.10 1.60 7 5.14 2.12 21 7.52 1.47 12 7.08 1.44 13 6.31 1.55 7 7.14 1.57 7 6.00 2.16 11 6.00 2.32 supports* The World Bank Group’s approvals and 10 7.10 2.23 26 6.85 1.46 10 7.90 1.73 5 4.20 2.17 16 6.75 1.88 11 6.64 1.63 10 6.30 1.34 5 7.60 0.55 5 6.00 1.41 9 5.22 1.86 reviews are done in a timely fashion* The World Bank Group’s “Safeguard Policy” 9 6.22 0.97 21 6.90 1.51 8 7.63 2.13 8 5.88 2.03 17 6.94 1.64 11 6.73 2.00 9 6.67 1.12 4 7.50 1.00 4 5.25 1.71 7 4.86 1.21 requirements are reasonable* The World Bank Group’s conditions on its 9 6.78 1.48 26 7.12 1.53 10 7.90 1.37 7 5.57 2.07 19 7.21 1.55 11 6.00 2.32 13 6.38 1.39 4 7.50 1.00 6 6.00 0.89 9 5.00 2.00 lending are reasonable* The World Bank Group takes decisions quickly 9 6.67 1.94 29 6.93 1.53 10 7.60 1.90 4 4.00 1.83 19 6.63 1.89 10 6.20 1.81 11 5.64 1.91 5 7.80 0.84 5 5.80 1.79 9 4.89 1.90 in Peru* Working with the World Bank Group increases 9 6.67 2.29 32 7.59 1.43 10 8.20 1.48 10 6.20 1.69 19 7.11 1.79 16 7.31 1.49 14 6.36 2.10 8 7.88 1.55 7 6.43 2.30 11 6.27 2.57 Peru's institutional capacity Where country systems are adequate, the World Bank Group makes appropriate use of 7 5.14 2.04 24 7.04 1.60 7 7.86 1.95 5 5.80 2.39 14 7.36 1.50 9 7.33 1.22 10 6.70 1.34 3 8.00 1.00 4 6.50 1.91 10 5.90 2.77 them The World Bank Group provides effective 7 5.86 1.35 28 7.43 1.48 10 8.40 0.97 6 5.50 1.87 16 7.31 1.49 13 6.92 1.85 12 7.42 1.68 7 7.00 1.29 4 6.25 2.22 11 6.09 2.51 implementation support* *Significantly different between stakeholder groups Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that 9 6.89 1.90 27 7.07 1.44 6 8.33 1.03 10 6.50 1.78 22 6.50 1.92 14 7.36 1.50 13 6.85 1.41 7 7.43 0.53 4 3.75 0.96 11 6.27 2.45 promote private public partnerships in Peru?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Which of the following best describes the World Bank Group’s support in Peru? (Select only one response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The World Bank Group is sufficiently selective and focuses 77.8% 47.1% 70.0% 37.5% 53.8% 60.0% 61.5% 88.9% 10.0% 28.6% on the most important development challenges in Peru The World Bank Group is not sufficiently selective in Peru, 0.0% 23.5% 10.0% 31.3% 19.2% 15.0% 23.1% 0.0% 20.0% 28.6% and it is involved in too many areas of development Don't know 22.2% 29.4% 20.0% 31.3% 26.9% 25.0% 15.4% 11.1% 70.0% 42.9% 76 World Bank Group Country Opinion Survey 2016: Peru F. The Future Role of the World Bank Group in Peru Which of the following SHOULD the World Bank Group do to make itself of greater value in Peru? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Offer more innovative financial products 40.0% 22.2% 20.0% 12.5% 22.2% 0.0% 23.1% 11.1% 0.0% 30.8% Ensure greater selectivity in its work 0.0% 5.6% 0.0% 18.8% 11.1% 10.5% 15.4% 0.0% 0.0% 7.7% Provide more adequate data/knowledge/statistics/figures 20.0% 25.0% 40.0% 12.5% 14.8% 26.3% 46.2% 22.2% 33.3% 15.4% on Peru’s economy Improve the competitiveness of its financing compared to 0.0% 0.0% 0.0% 6.3% 11.1% 5.3% 7.7% 0.0% 0.0% 7.7% markets Reach out more to groups outside of Government* 0.0% 8.3% 10.0% 31.3% 18.5% 42.1% 15.4% 0.0% 44.4% 15.4% Increase the level of capacity development in the country 40.0% 44.4% 40.0% 56.3% 37.0% 52.6% 38.5% 66.7% 55.6% 38.5% Improve the quality of its experts as related to Peru’s 30.0% 36.1% 20.0% 6.3% 18.5% 5.3% 15.4% 33.3% 33.3% 23.1% specific challenges Offer more innovative knowledge services 30.0% 8.3% 30.0% 18.8% 3.7% 15.8% 0.0% 11.1% 11.1% 15.4% Collaborate more effectively with Government clients 30.0% 13.9% 20.0% 18.8% 18.5% 15.8% 23.1% 33.3% 0.0% 0.0% Work faster 0.0% 5.6% 10.0% 0.0% 11.1% 5.3% 0.0% 0.0% 0.0% 0.0% Reduce the complexity of obtaining World Bank Group 0.0% 19.4% 0.0% 6.3% 18.5% 15.8% 15.4% 0.0% 22.2% 30.8% financing Increase availability of Reimbursable Advisory Services 0.0% 2.8% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 12.5% 3.7% 0.0% 0.0% 0.0% 0.0% 7.7% *Significantly different between stakeholder groups When considering the combination of services that the World Bank Group offers in Peru, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Peru? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Financial services 20.0% 27.8% 20.0% 12.5% 40.7% 15.0% 30.8% 22.2% 0.0% 7.7% Knowledge products 40.0% 44.4% 30.0% 50.0% 29.6% 35.0% 30.8% 66.7% 55.6% 53.8% Convening services 0.0% 5.6% 0.0% 0.0% 7.4% 15.0% 7.7% 0.0% 22.2% 0.0% None of the above 0.0% 2.8% 0.0% 0.0% 0.0% 5.0% 0.0% 0.0% 0.0% 7.7% The combination is appropriate for Peru 40.0% 13.9% 40.0% 12.5% 11.1% 25.0% 23.1% 11.1% 11.1% 30.8% Don't know 0.0% 5.6% 10.0% 25.0% 11.1% 5.0% 7.7% 0.0% 11.1% 0.0% 77 World Bank Group Country Opinion Survey 2016: Peru G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Peru? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Social media 10.0% 8.3% 10.0% 12.5% 3.7% 20.0% 15.4% 0.0% 40.0% 23.1% International newspapers* 0.0% 0.0% 0.0% 6.3% 3.7% 20.0% 23.1% 0.0% 20.0% 7.7% Local radio 0.0% 2.8% 0.0% 0.0% 3.7% 0.0% 15.4% 0.0% 0.0% 0.0% International radio 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% e-Newsletters 20.0% 33.3% 30.0% 37.5% 22.2% 20.0% 38.5% 12.5% 20.0% 23.1% Local television 0.0% 2.8% 0.0% 6.3% 3.7% 0.0% 0.0% 12.5% 0.0% 7.7% International television 0.0% 2.8% 10.0% 6.3% 0.0% 0.0% 7.7% 0.0% 10.0% 0.0% Local newspapers 10.0% 22.2% 40.0% 43.8% 29.6% 5.0% 23.1% 62.5% 20.0% 30.8% Internet 40.0% 66.7% 80.0% 37.5% 74.1% 65.0% 38.5% 62.5% 40.0% 46.2% Periodicals/Magazines 50.0% 33.3% 20.0% 37.5% 29.6% 50.0% 15.4% 12.5% 40.0% 46.2% Cable TV 10.0% 5.6% 0.0% 0.0% 3.7% 0.0% 0.0% 0.0% 0.0% 0.0% Other 30.0% 5.6% 0.0% 6.3% 7.4% 5.0% 15.4% 12.5% 0.0% 0.0% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Direct contact with World Bank Group 0.0% 30.6% 20.0% 31.3% 25.9% 35.0% 61.5% 33.3% 30.0% 15.4% Mobile phones 0.0% 2.8% 0.0% 0.0% 7.4% 0.0% 7.7% 0.0% 0.0% 0.0% World Bank Group’s seminars/workshops/conferences 40.0% 52.8% 40.0% 31.3% 33.3% 50.0% 38.5% 55.6% 70.0% 30.8% World Bank Group’s publications and other written 30.0% 30.6% 70.0% 37.5% 33.3% 30.0% 30.8% 0.0% 40.0% 30.8% materials World Bank Group’s website* 80.0% 16.7% 10.0% 31.3% 25.9% 15.0% 23.1% 33.3% 20.0% 53.8% Social media 0.0% 2.8% 20.0% 18.8% 18.5% 10.0% 7.7% 0.0% 20.0% 7.7% e-Newsletters 20.0% 52.8% 30.0% 43.8% 44.4% 45.0% 15.4% 55.6% 20.0% 46.2% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.7% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 62.5% 27.3% 33.3% 41.7% 36.4% 25.0% 30.0% 22.2% 12.5% 18.2% No 37.5% 72.7% 66.7% 58.3% 63.6% 75.0% 70.0% 77.8% 87.5% 81.8% 78 World Bank Group Country Opinion Survey 2016: Peru G. Communication and Information Sharing (continued) If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other World Bank Group’s seminars/workshops/conferences 0.0% 33.3% 33.3% 0.0% 12.5% 40.0% 0.0% 0.0% 0.0% 0.0% World Bank Group’s website 100.0% 66.7% 66.7% 40.0% 50.0% 40.0% 100.0% 0.0% 100.0% 50.0% World Bank Group’s e-Newsletters 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% News/Media 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Colleagues/Friends/Peer organizations 0.0% 0.0% 0.0% 40.0% 0.0% 20.0% 0.0% 100.0% 0.0% 50.0% Other 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% Have you requested information from the World Bank Group on its activities in the past year?* Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 40.0% 19.4% 0.0% 50.0% 14.8% 35.0% 66.7% 22.2% 10.0% 23.1% No 60.0% 80.6% 100.0% 50.0% 85.2% 65.0% 33.3% 77.8% 90.0% 76.9% *Significantly different between stakeholder groups Were you able to obtain this information? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 100.0% 85.7% 0.0% 77.8% 100.0% 71.4% 77.8% 100.0% 100.0% 100.0% No 0.0% 14.3% 0.0% 22.2% 0.0% 28.6% 22.2% 0.0% 0.0% 0.0% Do you use/have you used the World Bank Group website?* Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 90.0% 91.7% 70.0% 88.9% 70.4% 100.0% 92.3% 100.0% 100.0% 84.6% No 10.0% 8.3% 30.0% 11.1% 29.6% 0.0% 7.7% 0.0% 0.0% 15.4% *Significantly different between stakeholder groups Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, Twitter, YouTube, and Flickr)? Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 40.0% 33.3% 10.0% 22.2% 26.9% 50.0% 69.2% 22.2% 40.0% 23.1% No 60.0% 66.7% 90.0% 77.8% 73.1% 50.0% 30.8% 77.8% 60.0% 76.9% 79 World Bank Group Country Opinion Survey 2016: Peru G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD When I need information from the World Bank 10 7.20 2.66 34 6.35 2.42 10 7.80 2.15 16 7.31 2.02 25 7.40 2.10 20 7.05 1.73 12 6.75 2.42 9 6.56 2.40 9 7.67 1.41 11 6.36 2.73 Group I know how to find it The World Bank Group’s social media channels are valuable sources of information 6 6.67 2.07 24 6.12 2.13 4 4.75 3.30 9 6.11 2.26 17 6.65 2.60 14 6.86 2.07 13 6.31 2.36 6 7.33 1.97 6 6.00 3.52 9 6.44 2.46 about the institution The World Bank Group is responsive to my 7 7.86 1.86 23 6.78 2.09 8 7.88 1.55 10 6.50 2.64 17 7.65 1.50 11 6.27 2.15 12 6.42 2.64 8 7.88 0.99 4 6.00 4.08 7 6.86 2.73 information requests and inquiries H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, or MIGA) in your country?* (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 21.4% 32.6% 75.0% 40.9% 22.6% 14.3% 0.0% 25.0% 13.3% 47.1% No 78.6% 67.4% 25.0% 59.1% 77.4% 85.7% 100.0% 75.0% 86.7% 52.9% *Significantly different between stakeholder groups Which of the following agencies of the World Bank Group do you primarily engage with in Peru?* (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The World Bank (IBRD) 92.9% 81.4% 91.7% 81.8% 23.1% 81.3% 78.9% 83.3% 63.6% 73.3% The International Finance Corporation 7.1% 18.6% 8.3% 13.6% 73.1% 6.3% 5.3% 8.3% 18.2% 13.3% The Multilateral Investment Guarantee Agency 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.3% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 4.5% 3.8% 12.5% 10.5% 8.3% 18.2% 13.3% *Significantly different between stakeholder groups Do your projects involve both the World Bank and the IFC?* Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Yes 57.1% 46.2% 16.7% 22.7% 27.6% 10.5% 31.6% 16.7% 8.3% 25.0% No 42.9% 53.8% 83.3% 77.3% 72.4% 89.5% 68.4% 83.3% 91.7% 75.0% *Significantly different between stakeholder groups 80 World Bank Group Country Opinion Survey 2016: Peru H. Background Information (continued) If yes, what was your view of how the two institutions work together in Peru?* (Select only ONE response) Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other The two institutions work well together 75.0% 50.0% 50.0% 0.0% 50.0% 50.0% 66.7% 50.0% 0.0% 50.0% The way the two institutions work together needs 0.0% 33.3% 0.0% 60.0% 12.5% 0.0% 33.3% 0.0% 0.0% 0.0% improvement The two institutions do not work well together 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 100.0% 25.0% Don't know 25.0% 16.7% 50.0% 40.0% 25.0% 50.0% 0.0% 50.0% 0.0% 25.0% *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank Group in Peru?* (Choose no more than TWO) Office of Bilateral/ Private Sector/ Independent Academia/ Percentage of Respondents President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ (Responses combined) Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Observer* 0.0% 9.3% 0.0% 9.1% 10.0% 19.0% 35.0% 8.3% 35.7% 23.5% Use World Bank Group reports/data* 42.9% 20.9% 9.1% 54.5% 36.7% 47.6% 70.0% 58.3% 35.7% 47.1% Engage in World Bank Group related/sponsored 50.0% 72.1% 63.6% 50.0% 50.0% 61.9% 40.0% 33.3% 35.7% 41.2% events/activities Collaborate as part of my professional duties* 35.7% 27.9% 72.7% 31.8% 33.3% 4.8% 0.0% 25.0% 14.3% 29.4% Use World Bank Group website for information, data, 14.3% 23.3% 18.2% 18.2% 40.0% 42.9% 25.0% 33.3% 28.6% 17.6% research, etc. *Significantly different between stakeholder groups What’s your gender?* Office of Bilateral/ Private Sector/ Independent Academia/ President/Prime Employee of PMU/ Multilateral Financial Sector/ Government Research Institute/ Percentage of Respondents Minister/Minister a Ministry Consultant Agency Private Bank CSO Media Institution Think Tank Other Female 57.1% 48.8% 41.7% 22.7% 20.0% 52.4% 30.0% 25.0% 13.3% 41.2% Male 42.9% 51.2% 58.3% 77.3% 80.0% 47.6% 70.0% 75.0% 86.7% 58.8% *Significantly different between stakeholder groups 81 World Bank Group Country Opinion Survey 2016: Peru Appendix C: Responses to Selected Questions by Level of Collaboration with the World Bank Group17 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY16 Peru COS questionnaire: All 10-point scale questions and question B8 “When thinking about how the World Bank Group can have the most impact on development results in Peru, in which sectoral areas do you believe the World Bank Group should focus most of its resources in Peru?” Collaborating with the WBG N=58 Not collaborating with the WBG N=148 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Peru? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group (WBG) 57 7.39 1.85 139 7.07 2.05 Inter-American Development Bank (IDB/BID) 57 7.58 1.74 137 7.15 2.01 Latin American Development Bank (CAF) 55 5.95 2.58 135 6.19 2.26 Overall, please rate your impression of the effectiveness of these organizations in Peru. (1-Not effective at all, 10-Extremely effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group (WBG) 55 7.29 1.52 124 7.10 1.74 Inter-American Development Bank (IDB/BID) 54 7.26 1.62 126 6.94 1.76 Latin American Development Bank (CAF) 36 6.56 1.87 110 6.35 1.85 Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Peru solve its most complicated 56 7.68 1.43 127 7.73 1.57 development challenges? (1-To no degree at all, 10-To a very significant degree) 17Only 206 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 82 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Peru, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Peru? (Choose no more than THREE) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Health 22.8% 14.4% Security 8.8% 7.9% Transport 10.5% 10.1% Agricultural development 12.3% 5.8% Global/regional integration 3.5% 2.2% Job creation/employment 1.8% 5.0% Public sector governance/reform 35.1% 38.8% Social protection 8.8% 2.9% Rural development 12.3% 18.0% Foreign direct investment 1.8% 2.2% Education 42.1% 38.1% Energy 1.8% 1.4% Gender equity 1.8% 4.3% Financial markets 5.3% 5.8% Urban development 7.0% 2.2% Environmental sustainability* 8.8% 2.2% Economic growth 19.3% 19.4% Private sector development 7.0% 7.2% Water and sanitation 15.8% 21.6% Food security 1.8% 4.3% Climate change 10.5% 14.4% Information and communications technology 3.5% 5.0% Trade and exports 3.5% 0.7% Equality of opportunity 8.8% 12.2% Law and justice 3.5% 11.5% Regulatory framework 0.0% 3.6% Communicable/non-communicable diseases 0.0% 0.0% Natural resource management 3.5% 4.3% Poverty reduction 14.0% 22.3% Anti corruption 12.3% 10.8% Disaster management 1.8% 0.7% *Significantly different between collaborators and non-collaborators 83 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Peru? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in 56 6.50 1.73 131 6.24 1.72 development in Peru The World Bank Group’s work is aligned with what I consider 55 6.76 1.76 130 6.54 1.50 the development priorities for Peru To what extent is the World Bank Group an effective development partner in Peru, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs 49 6.47 1.82 113 6.10 1.85 Flexibility (in terms of the institution’s products and services) 53 6.02 1.76 113 6.01 1.83 Flexibility (in terms of changing country circumstances) 52 6.21 1.85 117 6.02 1.80 Being inclusive 52 6.71 1.53 114 6.30 1.88 Openness (sharing data and other information) 52 7.35 1.71 122 6.99 1.98 Collaboration with the Government 52 7.60 1.68 119 7.18 1.68 The speed in which it gets things accomplished on the 49 6.06 1.93 107 5.97 1.82 ground Ease of access to the people at the World Bank Group who 52 7.19 1.96 113 6.13 2.19 are making decisions important to my work* Collaboration with civil society 43 6.60 1.89 108 5.97 2.07 Staff accessibility* 50 7.26 2.00 111 6.27 2.18 Collaboration with other donors and development partners 47 6.70 1.92 98 6.67 1.93 Collaboration with the private sector 39 6.90 1.70 103 6.57 1.83 Straightforwardness and honesty 48 7.71 1.69 112 7.38 1.92 Treating clients and stakeholders in Peru with respect 52 7.73 1.70 114 7.47 1.85 Being a long-term partner 50 8.04 1.71 111 7.66 2.05 *Significantly different between collaborators and non-collaborators 84 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Peru? (1-Not important at all, 10-Very important) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Security 40 6.83 2.56 107 6.91 2.27 Financial markets 46 7.22 1.99 108 7.61 1.79 Transport 44 7.64 1.78 113 7.63 1.88 Anti corruption 48 7.77 1.99 112 7.79 2.06 Law and justice 44 7.20 2.22 106 7.24 2.08 Urban development 40 7.45 1.80 112 7.50 2.05 Environmental sustainability 47 7.81 1.79 115 7.92 1.98 Trade and exports 40 6.73 2.24 104 7.28 1.85 Information and communications technology 42 7.38 1.85 112 7.46 1.88 Poverty reduction 47 8.55 1.80 115 8.43 1.86 Gender equity 46 7.33 2.09 114 7.59 2.19 Private sector development 41 7.46 1.95 110 7.41 1.93 Foreign direct investment 40 7.15 2.17 110 7.22 2.11 Water and sanitation 46 8.24 1.88 114 8.36 1.70 Regulatory framework 45 7.40 1.91 111 7.55 2.09 Economic growth 46 8.33 1.74 112 8.20 1.74 Energy 43 7.63 2.04 114 7.93 1.85 Disaster management 43 7.67 1.89 105 7.67 2.02 Public sector governance/reform 47 8.30 1.68 114 8.26 1.79 Job creation/employment 41 7.10 1.97 111 7.02 2.17 Communicable/non-communicable diseases 43 6.77 2.07 104 6.90 2.17 Equality of opportunity 43 7.58 1.87 110 7.60 2.19 Social protection 45 7.13 2.27 112 7.31 2.15 Rural development 43 7.72 1.87 110 7.93 1.98 Global/regional integration 40 7.12 2.17 103 7.62 2.02 Food security 42 7.21 2.07 106 7.47 2.22 Natural resource management 44 7.50 1.99 107 7.61 2.14 Health 45 8.04 1.93 107 7.98 2.07 Climate change 47 7.89 1.99 109 8.17 1.88 Agricultural development 44 7.70 2.14 109 7.94 1.77 Education 43 8.77 1.69 110 8.35 1.95 85 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Peru? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender equity 18 6.11 2.03 54 6.13 2.07 Information and communications technology 12 6.67 1.97 52 6.58 1.96 Transport 22 7.45 1.79 62 7.00 1.95 Security 10 5.80 1.75 46 5.76 1.92 Law and justice 14 6.64 2.41 55 6.36 1.98 Urban development 19 6.58 1.84 55 6.78 2.01 Environmental sustainability 24 6.96 1.68 64 7.00 1.94 Regulatory framework 22 7.14 1.91 60 6.73 2.06 Communicable/non-communicable diseases 12 6.17 2.08 44 6.16 2.08 Poverty reduction 38 7.47 1.89 86 7.44 1.94 Anti corruption 21 6.67 2.35 61 6.33 2.20 Private sector development 21 7.33 1.71 64 7.27 1.83 Foreign direct investment 16 7.19 2.01 61 7.34 1.91 Water and sanitation 30 7.70 1.73 76 7.47 2.02 Trade and exports 16 7.25 1.77 56 7.09 1.77 Economic growth 25 7.84 1.60 83 7.58 1.89 Health 27 7.70 1.71 70 7.06 2.11 Disaster management 19 7.26 1.66 58 6.74 2.38 Public sector governance/reform 32 7.41 1.86 79 7.03 2.15 Job creation/employment 22 7.27 1.64 52 6.62 2.12 Financial markets 24 7.54 1.64 64 7.47 1.75 Equality of opportunity* 23 7.78 1.83 67 6.76 2.10 Energy 20 7.40 1.73 60 7.27 1.72 Rural development 26 7.69 1.62 67 6.93 2.09 Global/regional integration 19 7.32 1.77 61 7.48 1.85 Food security 21 7.81 1.81 57 7.09 2.15 Education 32 7.69 2.04 75 7.08 2.14 Social protection 22 7.59 1.68 57 6.84 2.12 Climate change 23 7.26 2.00 67 7.42 1.95 Agricultural development 24 7.50 1.91 61 7.11 2.06 Natural resource management 22 7.09 2.02 63 7.16 2.13 *Significantly different between collaborators and non-collaborators 86 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent does the World Bank Group’s work help to 50 6.72 1.31 111 6.59 1.54 achieve development results in Peru? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Peru? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group's financial instruments meet the 44 6.93 1.72 107 6.68 1.78 needs of Peru The World Bank Group meets Peru’s needs for knowledge 48 7.02 1.64 110 6.84 1.79 services Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that Peru received value for money from the World Bank Group’s Reimbursable Advisory 38 7.26 1.46 86 6.44 1.86 Services?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe the World Bank Group 41 6.59 1.82 84 6.21 1.81 measures and corrects its work in real time in Peru? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities In Peru, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 45 6.96 1.45 102 7.01 1.74 Lead to practical solutions 43 6.79 1.61 106 6.62 1.74 Are accessible (well written and easy to understand) 47 7.28 1.53 108 7.13 1.82 Are translated enough into local language 42 6.86 1.79 103 6.77 2.12 Are adaptable to Peru’s specific development challenges and 43 6.81 1.72 105 6.79 1.88 country circumstances Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 48 7.17 1.56 108 7.22 1.63 development results in your country? Overall, how would you rate the technical quality of the World 50 7.40 1.55 112 7.42 1.55 Bank Group's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 87 World Bank Group Country Opinion Survey 2016: Peru E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly 34 7.00 2.10 61 6.28 1.92 The World Bank Group effectively monitors and evaluates the 41 7.22 1.65 90 6.91 1.85 projects and programs it supports The World Bank Group’s approvals and reviews are done in a 39 6.56 1.79 68 6.65 1.85 timely fashion The World Bank Group’s “Safeguard Policy” requirements are 36 6.36 1.87 62 6.73 1.58 reasonable The World Bank Group’s conditions on its lending are 37 6.57 2.05 77 6.73 1.61 reasonable The World Bank Group takes decisions quickly in Peru 38 6.45 1.97 73 6.44 1.89 Working with the World Bank Group increases Peru's 42 7.24 1.88 94 7.03 1.86 institutional capacity Where country systems are adequate, the World Bank Group 30 6.80 2.04 63 6.83 1.80 makes appropriate use of them The World Bank Group provides effective implementation 40 7.28 1.81 74 6.92 1.73 support Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public 34 7.00 1.83 89 6.75 1.74 partnerships in Peru? (1-To no degree at all, 10-To a very significant degree) G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD When I need information from the World Bank Group I know 49 7.49 2.31 107 6.74 2.14 how to find it* The World Bank Group’s social media channels are valuable 30 6.40 2.43 78 6.38 2.31 sources of information about the institution The World Bank Group is responsive to my information 43 7.49 2.15 64 6.69 2.14 requests and inquiries *Significantly different between collaborators and non-collaborators 88 World Bank Group Country Opinion Survey 2016: Peru Appendix D: Responses to Selected Questions by Year18 *All data presented in this appendix are weighted. As a result, means of the FY 2016 data and the total number of respondents each year will be slightly different from those in FY 2014 appendices. FY 2014 Number of comparable respondents = 128  FY 2016 Number of comparable respondents = 191 By weighting, FY 2014 and FY 2016 have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY2016 FY2014 Office of the President; Office of the Prime Minister; Office of Minister 5% 5% Government Institutions 35% 35% Bilateral/Multilateral Agency 15% 15% Civil Society 10% 10% Private Sector 15% 15% Academia/Research Institute/Think Tank 10% 10% Media 10% 10% A. General Issues Facing Peru In general would you say that Peru is headed in…? Percentage of Respondents FY2016 FY2014 The right direction 79.4% 81.6% The wrong direction 7.9% 8.8% Not sure 12.7% 9.6% B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Peru? year FY 2016 FY 2014 N Mean SD N Mean SD World Bank Group (WBG) 181 7.18 1.92 126 7.55 1.80 Inter-American Development Bank (IDB/BID) 180 7.26 1.88 124 7.31 2.00 Latin American Development Bank (CAF) 177 6.08 2.33 123 5.86 2.59 (1-Not familiar at all, 10-Extremely familiar) Overall, please rate your impression of the effectiveness of these organizations in Peru. year FY 2016 FY 2014 N Mean SD N Mean SD World Bank Group (WBG) 165 7.18 1.65 117 7.42 1.60 Inter-American Development Bank (IDB/BID)* 166 7.03 1.69 113 7.44 1.67 Latin American Development Bank (CAF) 132 6.44 1.85 88 6.73 2.10 (1-Not effective at all, 10-Very effective) *Significantly different between FY2016 and FY2014 18 Only those questions that were asked in the FY 2014 and FY 2016 country opinion surveys, with similar response scales/options, are presented. 89 World Bank Group Country Opinion Survey 2016: Peru B. Overall Attitudes toward the World Bank Group (continued) year FY 2016 FY 2014 N Mean SD N Mean SD To what extent do you believe the World Bank Group’s staff is well prepared to help Peru solve 169 7.76 1.44 120 7.70 1.46 its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group’s work in Peru? (1-Strongly disagree, 10-Strongly agree) year FY 2016 FY 2014 N Mean SD N Mean SD Overall the World Bank Group currently plays a 173 6.33 1.70 123 7.02 1.64 relevant role in development in Peru* The World Bank Group’s work is aligned with what I consider the development priorities for 171 6.64 1.54 123 7.02 1.49 Peru* *Significantly different between FY2016 and FY2014 To what extent is the World Bank Group an effective development partner in Peru, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) year FY 2016 FY 2014 N Mean SD N Mean SD Responsiveness to needs 150 6.30 1.81 107 6.55 1.63 Flexibility (in terms of the institution’s products 153 6.08 1.77 112 6.43 1.79 and services) Flexibility (in terms of changing country 156 6.14 1.80 112 6.75 1.66 circumstances)* Being inclusive* 152 6.48 1.75 114 7.17 1.43 Openness (sharing data and other information) 160 7.15 1.85 116 7.45 1.62 Collaboration with the Government* 156 7.39 1.62 116 8.14 1.30 The speed in which it gets things accomplished 141 6.04 1.86 103 6.46 1.90 on the ground Ease of access to the people at the World Bank Group who are making decisions important to my 152 6.47 2.16 107 6.90 1.97 work Collaboration with civil society* 140 6.17 2.02 100 6.97 1.86 Staff accessibility 149 6.55 2.15 110 6.97 1.81 Collaboration with other donors and development 134 6.66 1.93 92 7.58 1.57 partners* Collaboration with the private sector* 133 6.72 1.76 94 7.49 1.68 Straightforwardness and honesty 150 7.44 1.89 116 7.68 1.74 Treating clients and stakeholders in Peru with 156 7.57 1.79 115 7.68 1.83 respect Being a long-term partner 149 7.77 1.95 108 7.98 1.58 *Significantly different between FY2016 and FY2014 90 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Peru? (1-Not important at all, 10-Very important) year FY 2016 FY 2014 N Mean SD N Mean SD Security (i.e., crime and violence) 136 6.91 2.34 115 7.44 1.98 Financial markets 143 7.45 1.80 113 7.57 1.73 Transport* 144 7.65 1.73 114 8.12 1.59 Anti corruption* 148 7.87 1.90 120 8.37 1.81 Law and justice* 138 7.30 2.04 118 7.91 1.90 Urban development 143 7.54 1.92 110 7.59 1.84 Environmental sustainability* 149 7.89 1.89 115 8.45 1.49 Trade and exports* 132 7.12 1.93 110 7.26 1.92 Information and communications technology 142 7.43 1.81 114 7.90 1.61 Poverty reduction* 148 8.50 1.76 123 8.89 1.36 Gender equity 145 7.49 2.17 110 7.87 1.74 Private sector development 140 7.46 1.88 112 7.60 1.82 Foreign direct investment 137 7.21 2.07 112 7.48 2.22 Water and sanitation* 147 8.40 1.55 120 8.84 1.36 Regulatory framework 142 7.55 1.95 112 7.52 1.68 Economic growth 146 8.23 1.70 113 8.25 1.73 Energy 143 7.86 1.83 113 8.10 1.62 Disaster management* 136 7.70 1.91 110 8.41 1.66 Public sector governance/reform* 147 8.31 1.66 120 9.05 1.22 Job creation/employment* 141 7.12 2.04 113 7.77 1.73 Communicable/non-communicable diseases 135 6.80 2.11 107 7.26 1.77 Equality of opportunity* 141 7.57 2.11 115 8.17 1.67 Social protection* 143 7.28 2.19 112 7.97 1.83 Rural development* 143 7.85 1.96 120 8.73 1.36 Global/regional integration 130 7.44 2.07 114 7.30 2.00 Food security* 136 7.39 2.15 114 7.97 1.81 Natural resource management 139 7.61 2.05 116 7.91 2.06 Health* 140 8.00 1.98 117 8.49 1.57 Climate change 144 8.15 1.87 109 8.40 1.44 Agricultural development 142 7.91 1.86 114 8.21 1.56 Education* 142 8.55 1.74 118 9.14 1.45 *Significantly different between FY2016 and FY2014 91 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Peru? (1-Not effective at all, 10-Very effective) year FY 2016 FY 2014 N Mean SD N Mean SD Gender equity* 69 6.07 2.11 73 7.18 1.74 Information and communications technology 59 6.58 1.90 61 6.67 1.73 Transport 76 7.07 1.85 77 7.09 1.55 Security (i.e., crime and violence) 51 5.71 1.87 49 5.24 2.26 Law and justice 63 6.28 2.02 62 6.00 1.99 Urban development 68 6.60 1.89 62 6.75 1.77 Environmental sustainability 81 6.89 1.81 73 7.14 1.61 Regulatory framework 75 6.73 1.94 64 6.71 1.82 Communicable/non-communicable diseases 50 6.03 1.96 56 6.49 1.98 Poverty reduction 113 7.32 1.89 99 7.52 1.74 Anti corruption 75 6.26 2.21 62 5.58 2.50 Private sector development 79 7.28 1.76 64 6.70 2.21 Foreign direct investment 71 7.25 1.88 60 6.95 1.84 Water and sanitation 97 7.48 1.92 86 7.90 1.48 Trade and exports 65 7.04 1.72 61 6.70 1.88 Economic growth 100 7.60 1.79 81 7.36 1.68 Health 87 7.11 2.01 81 7.54 1.49 Disaster management 70 6.74 2.23 67 7.33 1.68 Public sector governance/reform 100 7.03 2.06 92 7.51 1.82 Job creation/employment 67 6.79 2.01 66 6.63 1.94 Financial markets 78 7.46 1.70 67 7.00 1.57 Equality of opportunity 79 6.87 2.08 75 7.21 1.86 Energy 73 7.30 1.65 65 7.43 1.46 Rural development 83 7.04 1.99 87 7.47 1.51 Global/regional integration 72 7.43 1.79 60 6.90 1.67 Food security 70 7.26 2.07 66 6.71 1.80 Education 97 7.18 2.10 84 7.39 1.91 Social protection 69 6.98 1.99 63 6.87 1.88 Climate change 82 7.33 1.94 71 6.95 1.70 Agricultural development 78 7.17 2.02 73 7.20 1.70 Natural resource management 78 7.11 2.08 67 6.97 1.81 *Significantly different between FY2016 and FY2014 92 World Bank Group Country Opinion Survey 2016: Peru C. World Bank Group’s Effectiveness and Results (continued) year FY 2016 FY 2014 N Mean SD N Mean SD To what extent does the World Bank Group’s work 147 6.63 1.43 119 6.70 1.48 help to achieve development results in Peru? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Peru? (1-Strongly disagree, 10-Strongly agree) year FY 2016 FY 2014 N Mean SD N Mean SD The World Bank Group's financial instruments 137 6.81 1.73 118 6.69 1.60 meet the needs of Peru The World Bank Group meets Peru’s needs for 144 6.95 1.68 118 6.82 1.62 knowledge services year FY 2016 FY 2014 N Mean SD N Mean SD To what extent do you believe the World Bank Group measures and corrects its work in real 112 6.41 1.75 103 6.11 1.60 time in Peru? (1-To no degree at all, 10-To a very significant degree) D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY2016 FY2014 Weekly 11.3% 9.4% Monthly 33.1% 25.2% A few times a year 40.4% 46.5% Rarely 12.6% 15.0% Never 2.6% 3.9% In Peru, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) year FY 2016 FY 2014 N Mean SD N Mean SD Are timely 136 6.97 1.62 112 6.89 1.56 Lead to practical solutions 137 6.62 1.71 109 6.63 1.76 Are accessible (well written and easy to 143 7.16 1.74 117 7.18 1.56 understand) Are translated enough into local language 133 6.80 2.04 111 6.79 1.93 Are adaptable to Peru’s specific development 138 6.74 1.81 117 7.05 1.54 challenges and country circumstances 93 World Bank Group Country Opinion Survey 2016: Peru D. The World Bank Group’s Knowledge Work and Activities (continued) year FY 2016 FY 2014 N Mean SD N Mean SD Overall, how s ignificant a contribution do you believe the World Bank Group's knowledge work 145 7.20 1.59 119 7.07 1.46 and activities m ake to developm ent res ults in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and 148 7.47 1.46 119 7.67 1.17 activities ? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) year FY 2016 FY 2014 N Mean SD N Mean SD The World Bank Group dis burs es funds prom ptly 82 6.67 2.00 88 6.22 1.76 The World Bank Group effectively m onitors and 117 7.04 1.76 106 7.18 1.53 evaluates the projects and program s it s upports The World Bank Group’s approvals and reviews 94 6.68 1.79 94 6.75 1.61 are done in a tim ely fas hion The World Bank Group’s “Safeguard Policy” 88 6.69 1.69 92 6.93 1.63 requirem ents are reas onable The World Bank Group’s conditions on its lending 102 6.78 1.68 88 7.17 1.64 are reas onable The World Bank Group takes decis ions quickly in 98 6.54 1.87 98 6.11 1.67 Peru Working with the World Bank Group increas es 123 7.14 1.78 112 7.48 1.77 Peru's ins titutional capacity Where country s ys tem s are adequate, the World 80 6.94 1.72 74 7.02 1.56 Bank Group m akes appropriate us e of them The World Bank Group provides effective 100 7.13 1.67 108 7.13 1.53 im plem entation s upport G. Communication and Information Sharing (continued) Are you aware of the World Bank Group’s Access to Information Policy under which the Bank will now disclos e any information in its possession that is not on a list of exceptions?* Percentage of Respondents FY2016 FY2014 Yes 30.8% 46.8% No 69.2% 53.2% *Significantly different between FY2016 and FY2014 Do you use/have you used the World Bank Group website?* Percentage of Respondents FY2016 FY2014 Yes 88.2% 80.3% No 11.8% 19.7% *Significantly different between FY2016 and FY2014 Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) year FY 2016 FY 2014 N Mean SD N Mean SD When I need information from the World Bank 144 7.04 2.16 123 6.72 2.26 Group I know how to find it The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 98 6.36 2.36 86 6.57 1.98 are valuable sources of information about the institution The World Bank Group is responsive to my 98 6.98 2.19 96 7.19 2.07 information requests and inquiries 94 World Bank Group Country Opinion Survey 2016: Peru Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Which of the following describes most of your exposure to the World Bank Group in Peru? (Choose no more than TWO) collaborate/work with the World Bank Indicator Question Group in your country? Observer Use WBG reports/data Engage in WBG activities Collaborate Use WBG website Not collaborating Collaborating with No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean with the WBG the WBG Overall effectiveness of the World Bank Group (WBG) 7.10 7.29 7.32 6.38 7.15 7.24 7.02 7.33 7.15 7.27 7.11 7.40 in Peru Overall the World Bank Group currently plays a relevant 6.24 6.50 6.37 5.96 6.24 6.42 6.20 6.41 6.33 6.27 6.26 6.45 role in development in Peru The World Bank Group’s work is aligned with what I 6.54 6.76 6.67 6.18 6.54 6.67 6.34 6.81 6.56 6.67 6.61 6.54 consider the development priorities for Peru Responsiveness to needs 6.10 6.47 6.31 5.30 6.12 6.29 6.09 6.27 6.23 6.07 6.14 6.32 Flexibility (in terms of the institution’s products and 6.01 6.02 6.11 5.05 5.95 6.05 5.86 6.10 6.02 5.92 5.88 6.27 services) Flexibility (in terms of changing country circumstances) 6.02 6.21 6.26 4.71 6.08 6.04 5.79 6.32 6.06 6.08 6.03 6.15 Being inclusive 6.30 6.71 6.51 5.60 6.38 6.43 6.31 6.48 6.31 6.62 6.39 6.43 Openness (sharing data and other information) 6.99 7.35 7.23 6.09 7.06 7.13 7.16 7.02 7.02 7.25 6.88 7.60 Collaboration with the Government 7.18 7.60 7.44 6.48 7.34 7.26 7.23 7.37 7.20 7.58 7.26 7.42 The speed in which it gets things accomplished on the 5.97 6.06 6.12 5.10 5.88 6.13 5.72 6.23 6.09 5.71 5.92 6.14 ground Ease of access to the people at the World Bank Group 6.13 7.19 6.62 5.23 6.47 6.38 6.18 6.66 6.22 6.96 6.59 6.00 who are making decisions important to my work Collaboration with civil society 5.97 6.60 6.27 5.25 6.07 6.22 5.78 6.47 6.12 6.18 6.25 5.87 Staff accessibility 6.27 7.26 6.70 5.48 6.59 6.46 6.05 6.95 6.43 6.84 6.67 6.18 Collaboration with other donors and development 6.67 6.70 6.74 6.00 6.60 6.71 6.32 6.91 6.68 6.55 6.56 6.88 partners Collaboration with the private sector 6.57 6.90 6.85 5.50 6.61 6.67 6.32 6.93 6.56 6.85 6.65 6.60 Straightforwardness and honesty 7.38 7.71 7.52 7.06 7.48 7.44 7.38 7.54 7.36 7.73 7.50 7.37 Treating clients and stakeholders in Peru with respect 7.47 7.73 7.58 7.38 7.54 7.58 7.39 7.70 7.58 7.47 7.61 7.40 Being a long-term partner 7.66 8.04 7.89 7.05 7.68 7.91 7.47 8.05 7.69 8.00 7.89 7.48 To what extent does the World Bank Group’s work help 6.59 6.72 6.68 6.26 6.56 6.70 6.41 6.82 6.62 6.61 6.64 6.57 to achieve development results in Peru? The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust 6.68 6.93 6.74 6.67 6.68 6.80 6.47 6.96 6.79 6.58 6.67 6.88 Funds, Program 4 Result, etc.) meet the needs of Peru The World Bank Group meets Peru’s needs for knowledge services (e.g., research, analysis, data, 6.84 7.02 6.96 6.48 6.70 7.14 6.71 7.06 6.97 6.67 6.83 7.04 technical assistance) The World Bank Group’s knowledge work and activities are adaptable to Peru’s specific development 6.79 6.81 6.95 5.60 6.65 6.91 6.61 6.92 6.78 6.73 6.62 7.11 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities 7.22 7.17 7.37 6.00 7.12 7.25 6.97 7.37 7.27 6.89 6.97 7.67 make to development results in your country? Overall, how would you rate the technical quality of the 7.42 7.40 7.57 6.32 7.30 7.52 7.27 7.51 7.41 7.37 7.30 7.61 World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Peru 6.44 6.45 6.58 5.27 6.27 6.60 6.25 6.56 6.49 6.18 6.25 6.76 Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank 6.83 6.80 6.91 6.19 6.54 7.16 6.74 6.83 6.94 6.36 6.58 7.25 Group makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 95 World Bank Group Country Opinion Survey 2016: Peru Appendix F: Peru FY 2016 Questionnaire World Bank Group Country Survey FY16 – Peru The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Peru or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Peru, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Peru. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING PERU A1. In general would you say that Peru is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 96 World Bank Group Country Opinion Survey 2016: Peru SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Peru. Please identify which of the following you consider the most important development priorities in Peru? (Choose no more than THREE) 1 Global/regional integration 17 Climate change (e.g., mitigation, adaptation) 2 Food security 18 Poverty reduction Public sector governance/ reform (i.e., government 3 effectiveness, public financial management, public 19 Transport (e.g., roads, bridges, transportation) expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 4 20 Education assistance) 5 Gender equity 21 Agricultural development 6 Private sector development 22 Trade and exports 7 Foreign direct investment 23 Security (i.e., crime and violence) 8 Urban development 24 Anti corruption 9 Energy 25 Law and justice (e.g., judicial system) 10 Job creation/employment 26 Regulatory framework 11 Rural development 27 Communicable/non-communicable diseases 12 Financial markets 28 Natural resource management (e.g., oil, gas, mining) 13 Water and sanitation 29 Economic growth 14 Environmental sustainability 30 Disaster management 15 Equality of opportunity (i.e., equity) 31 Information and communications technology 16 Health A3. The World Bank Group has committed itself to twin goals: ending extreme poverty by 2030 and boosting shared prosperity. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Peru? (Choose no more than THREE) 1 Water and sanitation 16 Anti corruption 2 Equality of opportunity (i.e., equity) 17 Education 3 Rural development 18 Foreign direct investment 4 Climate change (e.g., mitigation, adaptation) 19 Energy Public sector governance/ reform (i.e., government 5 Global/regional integration 20 effectiveness, public financial management, public expenditure, fiscal system reform) 6 Gender equity 21 Private sector development 7 Economic growth 22 Natural resource management (e.g., oil, gas, mining) 8 Urban development 23 Environmental sustainability 9 Regulatory framework 24 Health Social protection (e.g., pensions, targeted 10 25 Agricultural development social assistance) 11 Law and justice (e.g., judicial system) 26 Disaster management 12 Transport (e.g., roads, bridges, transportation) 27 Job creation/employment 13 Security (i.e., crime and violence) 28 Financial markets 14 Communicable/non-communicable diseases 29 Trade and exports 15 Information and communications technology 30 Food security 97 World Bank Group Country Opinion Survey 2016: Peru SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Peru? (Choose no more than TWO) 1 Consistent economic growth 2 More reliable social safety net 3 Greater access to micro-finance for the poor 4 Greater voice and participation for citizens to help ensure greater accountability 5 Greater access to health and nutrition for citizens 6 Better entrepreneurial opportunities (i.e., to start small and medium sized businesses) 7 A growing middle class 8 Better opportunity for the poor who live in rural areas 9 Better opportunity for the poor who live in urban areas 10 Better employment opportunities for young people 11 Better employment opportunities for women 12 Greater equity of fiscal policy 13 Education and training that better ensure job opportunity 14 Better quality public services 15 Other (please specify):_____________________________________ A5. Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Peru? (Select only ONE response) 1 A very big problem 2 A moderately big problem 3 A small problem 4 Not a problem at all 5 Don’t know A6. In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 1 A very serious problem 2 A somewhat serious problem 3 Not too serious problem 4 Not a problem 5 Don’t know 98 World Bank Group Country Opinion Survey 2016: Peru SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How familiar are you with the work of these organizations in Peru? Not familiar Extremely familiar at all B1 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 B2 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B3 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 Overall, please rate your impression of the effectiveness of these organizations in Peru. Not effective Extremely Don't at all effective know B4 World Bank Group (WBG) 1 2 3 4 5 6 7 8 9 10 B5 Inter-American Development Bank (IDB/BID) 1 2 3 4 5 6 7 8 9 10 B6 Latin American Development Bank (CAF) 1 2 3 4 5 6 7 8 9 10 B7. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Peru solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree B8. When thinking about how the World Bank Group can have the most impact on development results in Peru, in which sectoral areas do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Peru? (Choose no more than THREE) 1 Health 17 Economic growth 2 Security (i.e., crime and violence) 18 Private sector development 3 Transport (e.g., roads, bridges, transportation) 19 Water and sanitation 4 Agricultural development 20 Food security 5 Global/regional integration 21 Climate change (e.g., mitigation, adaptation) 6 Job creation/employment 22 Information and communications technology Public sector governance/ reform (i.e., government 7 effectiveness, public financial management, public 23 Trade and exports expenditure, fiscal system reform) Social protection (e.g., pensions, targeted social 8 24 Equality of opportunity (i.e., equity) assistance) 9 Rural development 25 Law and justice (e.g., judicial system) 10 Foreign direct investment 26 Regulatory framework 11 Education 27 Communicable/non-communicable diseases 12 Energy 28 Natural resource management (e.g., oil, gas, mining) 13 Gender equity 29 Poverty reduction 14 Financial markets 30 Anti corruption 15 Urban development 31 Disaster management 16 Environmental sustainability 99 World Bank Group Country Opinion Survey 2016: Peru SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Peru? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Policy advice, studies, analyses   2 Data and statistics   3 Convening/Facilitating   4 Financial resources   5 Capacity development   6 Technical assistance   Help to bring discipline/effective supervision to 7   implementation of investment projects 8 Mobilizing third party financial resources   9 Donor coordination   Linkage to non-Bank expertise (i.e., South-South 10   knowledge sharing) 11 Other (please specify): ________________________   B10. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Peru? (Choose no more than TWO) 1 Too influenced by developed countries 2 Not exploring alternative policy options 3 Not collaborating enough with stakeholders outside the Government 4 Its advice and strategies do not lend themselves to practical problem solving 5 Not enough public disclosure of its work 6 Arrogant in its approach 7 Not client focused 8 The credibility of its knowledge/data 9 World Bank Group’s processes too complex 10 Not willing to honestly criticize policies and reform efforts in the country 11 Staff too inaccessible 12 Imposing technocratic solutions without regard to political realities 13 World Bank Group’s processes too slow (e.g., too bureaucratic in its operational policies and procedures) 14 Not aligned with other donors’ work 15 Not aligned with country priorities 16 Not adequately sensitive to political/social realities in Peru 17 Other (please specify): __________________________________________________ 18 Don’t know 100 World Bank Group Country Opinion Survey 2016: Peru SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B11. Which World Bank Group’s instruments do you believe are the MOST effective in reducing poverty in Peru? (Choose no more than TWO) 1 Trust Fund management 2 Knowledge products/services (analytical work, studies, surveys, etc.) 3 Capacity development 4 Technical assistance (advice, best practice, international experience, etc.) 5 Investment lending (financing specific projects) 6 Policy based lending / budget support to the Government 7 Multi-sectoral approaches 8 Other (please specify): __________________________________________________ 9 Don’t know B12. To what extent do you believe that the World Bank Group’s work and support help the poorest in Peru? (Select only ONE response) 1 To a fully sufficient degree 2 To a somewhat sufficient degree 3 To a somewhat insufficient degree 4 To a very insufficient degree 5 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Peru? Strongly Strongly Don't disagree agree know Overall the World Bank Group currently plays a B13 1 2 3 4 5 6 7 8 9 10  relevant role in development in Peru The World Bank Group’s work is aligned with what I B14 1 2 3 4 5 6 7 8 9 10  consider the development priorities for Peru 101 World Bank Group Country Opinion Survey 2016: Peru SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Peru, in terms of each of the following? To no To a very Don't degree at significant know all degree B15 Responsiveness to needs 1 2 3 4 5 6 7 8 9 10  Flexibility (in terms of the institution’s products and B16 1 2 3 4 5 6 7 8 9 10  services) Flexibility (in terms of changing country B17 1 2 3 4 5 6 7 8 9 10  circumstances) B18 Being inclusive 1 2 3 4 5 6 7 8 9 10  B19 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B20 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10  The speed in which it gets things accomplished on B21 1 2 3 4 5 6 7 8 9 10  the ground Ease of access to the people at the World Bank B22 Group who are making decisions important to my 1 2 3 4 5 6 7 8 9 10  work B23 Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  B24 Staff accessibility 1 2 3 4 5 6 7 8 9 10  Collaboration with other donors and development B25 1 2 3 4 5 6 7 8 9 10  partners B26 Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B27 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10  Treating clients and stakeholders in Peru with B28 1 2 3 4 5 6 7 8 9 10  respect B29 Being a long-term partner 1 2 3 4 5 6 7 8 9 10  B30. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than TWO) 1 The Government works inefficiently 2 Poor donor coordination 3 The World Bank Group is not sensitive enough to political/social realities on the ground 4 Lack of/inadequate levels of capacity in Government 5 There is not an adequate level of citizen/civil society participation 6 The World Bank Group works too slowly 7 The World Bank Group does not do adequate follow through/follow-up 8 Political pressures and obstacles 9 Reforms are not well thought out in light of country challenges 10 Other (please specify): ________________________________________ 102 World Bank Group Country Opinion Survey 2016: Peru SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Peru? Not important Very Don't at all important know 1 Security (i.e., crime and violence) 1 2 3 4 5 6 7 8 9 10  2 Financial markets 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Anti corruption 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  8 Trade and exports 1 2 3 4 5 6 7 8 9 10  9 Information and communications technology 1 2 3 4 5 6 7 8 9 10  10 Poverty reduction 1 2 3 4 5 6 7 8 9 10  11 Gender equity 1 2 3 4 5 6 7 8 9 10  12 Private sector development 1 2 3 4 5 6 7 8 9 10  13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  14 Water and sanitation 1 2 3 4 5 6 7 8 9 10  15 Regulatory framework 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Energy 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/ reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10  21 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  22 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 23 1 2 3 4 5 6 7 8 9 10  assistance) 24 Rural development 1 2 3 4 5 6 7 8 9 10  25 Global/regional integration 1 2 3 4 5 6 7 8 9 10  26 Food security 1 2 3 4 5 6 7 8 9 10  27 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  28 Health 1 2 3 4 5 6 7 8 9 10  29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  30 Agricultural development 1 2 3 4 5 6 7 8 9 10  31 Education 1 2 3 4 5 6 7 8 9 10  103 World Bank Group Country Opinion Survey 2016: Peru SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Peru? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective Very Don't at all effective know 1 Gender equity 1 2 3 4 5 6 7 8 9 10  2 Information and communications technology 1 2 3 4 5 6 7 8 9 10  3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10  4 Security (i.e., crime and violence) 1 2 3 4 5 6 7 8 9 10  5 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10  6 Urban development 1 2 3 4 5 6 7 8 9 10  7 Environmental sustainability 1 2 3 4 5 6 7 8 9 10  8 Regulatory framework 1 2 3 4 5 6 7 8 9 10  9 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10  10 Poverty reduction 1 2 3 4 5 6 7 8 9 10  11 Anti corruption 1 2 3 4 5 6 7 8 9 10  12 Private sector development 1 2 3 4 5 6 7 8 9 10  13 Foreign direct investment 1 2 3 4 5 6 7 8 9 10  14 Water and sanitation 1 2 3 4 5 6 7 8 9 10  15 Trade and exports 1 2 3 4 5 6 7 8 9 10  16 Economic growth 1 2 3 4 5 6 7 8 9 10  17 Health 1 2 3 4 5 6 7 8 9 10  18 Disaster management 1 2 3 4 5 6 7 8 9 10  Public sector governance/ reform (i.e., government 19 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10  expenditure, fiscal system reform) 20 Job creation/employment 1 2 3 4 5 6 7 8 9 10  21 Financial markets 1 2 3 4 5 6 7 8 9 10  22 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10  23 Energy 1 2 3 4 5 6 7 8 9 10  24 Rural development 1 2 3 4 5 6 7 8 9 10  25 Global/regional integration 1 2 3 4 5 6 7 8 9 10  26 Food security 1 2 3 4 5 6 7 8 9 10  27 Education 1 2 3 4 5 6 7 8 9 10  Social protection (e.g., pensions, targeted social 28 1 2 3 4 5 6 7 8 9 10  assistance) 29 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10  30 Agricultural development 1 2 3 4 5 6 7 8 9 10  31 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10  104 World Bank Group Country Opinion Survey 2016: Peru SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Peru? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree To what extent do you agree with the following statements about the World Bank Group in Peru? Strongly Strongly Don't disagree agree know The World Bank Group's financial instruments (i.e., investment lending, C4 Development Policy Loan, Trust Funds, 1 2 3 4 5 6 7 8 9 10  Program 4 Result, etc.) meet the needs of Peru The World Bank Group meets Peru’s needs C5 for knowledge services (e.g., research, 1 2 3 4 5 6 7 8 9 10  analysis, data, technical assistance) C6. To what extent do you believe that Peru received value for money from the World Bank Group’s Reimbursable Advisory Services (RAS)? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree C7. To what extent do you believe the World Bank Group measures and corrects its work in real time in Peru? 1 2 3 4 5 6 7 8 9 10  To no degree at To a very significant Don't know all degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 105 World Bank Group Country Opinion Survey 2016: Peru SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never In Peru, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree at To a very Don't all significant degree know D2 Are timely 1 2 3 4 5 6 7 8 9 10  D3 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  Are accessible (well written and easy to D4 1 2 3 4 5 6 7 8 9 10  understand) D5 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  Are adaptable to Peru’s specific D6 development challenges and country 1 2 3 4 5 6 7 8 9 10  circumstances D7. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10  Not significant at Very significant Don't know all D8. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10  Very low Very high technical Don't know technical quality quality 106 World Bank Group Country Opinion Survey 2016: Peru SECTION E: WORKING WITH THE WORLD BANK GROUP To what extent do you agree/disagree with the following statements? Strongly Strongly Don't disagree agree know The World Bank Group disburses funds E1 1 2 3 4 5 6 7 8 9 10  promptly The World Bank Group effectively monitors E2 and evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10  supports The World Bank Group’s approvals and E3 1 2 3 4 5 6 7 8 9 10  reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10  requirements are reasonable The World Bank Group’s conditions on its E5 1 2 3 4 5 6 7 8 9 10  lending are reasonable The World Bank Group takes decisions quickly E6 1 2 3 4 5 6 7 8 9 10  in Peru Working with the World Bank Group E7 1 2 3 4 5 6 7 8 9 10  increases Peru's institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, E8 1 2 3 4 5 6 7 8 9 10  the World Bank Group makes appropriate use of them The World Bank Group provides effective E9 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10  projects) E10. To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Peru? 1 2 3 4 5 6 7 8 9 10  To a very significant To no degree at all Don't know degree E11. Which of the following best describes the World Bank Group’s support in Peru? (Select only one response) The World Bank Group is sufficiently selective and focuses on the most important development challenges in 1 Peru 2 The World Bank Group is not sufficiently selective in Peru, and it is involved in too many areas of development. 3 Don’t know 107 World Bank Group Country Opinion Survey 2016: Peru SECTION F: RECENT TRENDS AND THE FUTURE ROLE OF THE WORLD BANK GROUP IN PERU F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Peru? (Choose no more than TWO) 1 Offer more innovative financial products 2 Ensure greater selectivity in its work 3 Provide more adequate data/knowledge/statistics/figures on Peru’s economy 4 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 5 Reach out more to groups outside of Government 6 Increase the level of capacity development in the country 7 Improve the quality of its experts as related to Peru’s specific challenges 8 Offer more innovative knowledge services 9 Collaborate more effectively with Government clients (e.g., national, state, local) 10 Work faster 11 Reduce the complexity of obtaining World Bank Group financing 12 Increase availability of Reimbursable Advisory Services (RAS) 13 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Peru, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Peru? (Select only ONE response) 1 Financial services 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Peru 6 Don’t know 108 World Bank Group Country Opinion Survey 2016: Peru SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Peru? (Choose no more than TWO) Social media (e.g., Facebook, blogs, Twitter, 1 7 International television YouTube, Flickr) 2 International newspapers 8 Local newspapers 3 Local radio 9 Internet 4 International radio 10 Periodicals/Magazines 5 e-Newsletters 11 Cable TV 6 Local television 12 Other (please specify): ____________________ G2. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Direct contact with World Bank Group (i.e., face 1 5 World Bank Group’s website to face meetings/discussions) Social media (e.g., Facebook, blogs, Twitter, 2 Mobile phones 6 YouTube, Flickr) World Bank Group’s 3 7 e-Newsletters seminars/workshops/conferences World Bank Group’s publications and other 4 8 Other (please specify): ____________________ written materials Are you aware of the World Bank Group's Access to Information Policies under which the G3 World Bank Group discloses any information in its possession that is not on a list of Yes No exceptions? (If YES please go to Question G4; if NO please go to G5) G4. If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 1 World Bank Group’s seminars/workshops/conferences 2 World Bank Group’s website 3 World Bank Group’s e-Newsletters 4 News/Media 5 Colleagues/Friends/Peer organizations 6 Other (please specify): _____________________ Have you requested information from the World Bank Group on its activities in the past G5 Yes No year? (If YES please go to Question G6; if NO please go to G7) G6 Were you able to obtain this information? Yes No G7 Do you use/have you used the World Bank Group website? Yes No Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, G8 Yes No Twitter, YouTube, and Flickr)? Please rate how much you agree with the following statements. Strongly Strongly Don't disagree agree know When I need information from the World Bank Group I G9 know how to find it (e.g., whom to call, where to reach 1 2 3 4 5 6 7 8 9 10  them, etc.) The World Bank Group’s social media channels (e.g., G10 blogs, Facebook, Twitter, YouTube, Flickr) are valuable 1 2 3 4 5 6 7 8 9 10  sources of information about the institution The World Bank Group is responsive to my information G11 1 2 3 4 5 6 7 8 9 10  requests and inquiries 109 World Bank Group Country Opinion Survey 2016: Peru SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 11 NGO/Community Based Organization 2 Office of Minister 12 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., 3 Office of Parliamentarian 13 Regulatory Agency, Central Bank/oversight institution) Employee of a Ministry, Ministerial Department 4 14 Trade Union or Implementation Agency Project Management Unit (PMU) overseeing implementation of project/ 5 15 Faith-Based Group Consultant/Contractor working on World Bank Group supported project/program 6 Local Government Office or Staff 16 Youth Group 7 Bilateral/Multilateral Agency 17 Academia/Research Institute/Think Tank 8 Private Sector Organization 18 Judiciary Branch 9 Private Foundation 19 Other (please specify): ________________ 10 Financial Sector/Private Bank H2. Please identify the primary specialization of your work. (Select only ONE response) 1 Water 12 Gender 2 Social protection and labor 13 Transport and ICT 3 Fragility, conflict and violence 14 Urban, rural, and social development 4 Environment and natural resources 15 Governance 5 Public-private partnerships 16 Poverty 6 Education 17 Jobs 7 Health, nutrition, and population 18 Agriculture 8 Energy and extractives 19 Climate Change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 21 Other (please specify): ____________________ 11 Finance and markets H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? 1 Yes 2 No 110 World Bank Group Country Opinion Survey 2016: Peru SECTION H: BACKGROUND INFORMATION H4. Which of the following agencies of the World Bank Group do you primarily engage with in Peru? (Select only ONE response) 1 The World Bank (IBRD) 2 The International Finance Corporation (IFC)  3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Peru? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Peru? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. Which best represents your geographic location? 1 Lima-Callao Metropolitan area 2 Regions Thank you for completing the survey! 111