REPUBLIC OF TURKEY MUĞLA METROPOLITAN MUNICIPALITY WATER & SEWERAGE ADMINISTRATION (MUSKI) GENERAL DIRECTORATE WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT FINAL ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN NOVEMBER 2018 ARÜV ÇEVRE MÜH. MÜġ. HĠZ. ĠNġ. SAN. VE TĠC. A.ġ. WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT TABLE OF CONTENTS EXECUTIVE SUMMARY ........................................................................................................ 4 1. INTRODUCTION .................................................................................................................. 4 2. PURPOSE OF ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN .................. 7 3. ENVIRONMENTAL POLICY AND LEGISLATION ......................................................... 8 3.1. National ........................................................................................................................... 8 3.2. International ................................................................................................................... 10 4. PROJECT INTRODUCTION .............................................................................................. 14 4.1. Geographical Location .................................................................................................. 14 4.2. Population ...................................................................................................................... 14 4.3. Socioeconomic Status .................................................................................................... 16 4.4. Project Area ................................................................................................................... 16 4.5. Technical Specifications of the Project ......................................................................... 21 5. ENVIRONMENTAL AND SOCIAL MANAGEMENT STRUCTURE AND RESPONSIBILITIES ............................................................................................................... 36 5.1. Environmental and Social Management Structure ........................................................ 36 5.2. Training ......................................................................................................................... 37 5.3. Institutional Regulations, Required Approvals and Permits ......................................... 37 6. ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN ......................................... 41 6.1. Environmental and Social Background ......................................................................... 41 6.2. Environmental and Social Impacts ................................................................................ 42 6.3. Mitigation Plan .............................................................................................................. 44 6.3.1. Mitigation Plan for the Construction Phase of the Mechanical Equipment Renewal Project ............................................................................................................................... 44 6.3.2. Mitigation Plan for the Operation Phase of the Mechanical Equipment Renewal Project ............................................................................................................................... 49 6.2. Monitoring Plan ............................................................................................................. 52 6.2.1. Monitoring and Measurement Plan for the Construction Phase of the Mechanical Equipment Renewal Project .............................................................................................. 53 6.2.2. Monitoring and Measurement Plan for the Operation Phase of the Mechanical Equipment Renewal Project .............................................................................................. 56 7. ENVIRONMENTAL AND SOCIAL MONITORING REPORT ....................................... 58 8. PUBLIC PARTICIPATION ................................................................................................ 60 REFERENCES ......................................................................................................................... 85 2 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT CHARTS Chart 1: Population Increase of Muğla with respect to Years ................................................ 15 IMAGES Image 1: Muğla Province ........................................................................................................ 17 Image 2: General View of the Treatment Plants ..................................................................... 21 Image 3: Administrative Boundaries of Muğla Metropolitan Municipality ........................... 36 Image 4. Notification Texts ..................................................................................................... 61 Image 5. Photos of Announcement Notice .............................................................................. 62 Image 6. Newspaper Articles................................................................................................... 63 Image 7. Promotional Brochures ............................................................................................. 64 Image 8. Presentations ............................................................................................................. 64 Image 10. Photos of the Meeting held on 02.08.2018 ............................................................. 67 TABLES Table 1: Muğla Province Wastewater Treatment Plant Inventory ............................................ 5 Table 2: Population of Muğla wrt Years ................................................................................. 14 Table 3: Muğla Population with respect to sub-provinces ...................................................... 15 Table 4: Roles and Responsibilities ........................................................................................ 38 3 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT EXECUTIVE SUMMARY This Environmental and Social Management Plan herein has been prepared by Arüv Çevre Müh. MüĢ. Hiz. ĠnĢ. San. ve Tic. A.ġ. to assess the environmental and social impacts of the "Wastewater Treatment Plants and Pumping Stations Mechanical Equipment Renewal Project" located in Muğla Province. Project owner is MUSKI. The treatment plants under the responsibility of MUSKI were inspected to have insufficient equipment that has completed their economic life and in order to avoid any problems at the plants, the mechanical equipment of the wastewater treatment plants and pumping stations shall be replaced. The equipment to be replaced have been decided in the direction of the data obtained from the onsite investigations and the technical team, especially through classifying the engine equipment and the status of the Wastewater Treatment Plant taken over by the Directorate General of MUSKI. This report herein defines measures to be taken, institutional regulations, mitigation and monitoring plans regarding the mechanical equipment of the wastewater treatment plants and pumping stations to be replaced as part of the Operational Policies of the World Bank for Environmental Assessment (O.P.4.01) and "Iller Bankasi Sustainable Cities Project". 1. INTRODUCTION Muğla Municipality was assigned the status of Metropolitan Municipality as per the Law no. 6360 accepted on November 12th, 2012 and enforced after being published in the Official Gazette of December 6th, 2012, and its service boundaries were amended as the provincial boundaries. Again, in accordance with the new law on Metropolitan Municipalities, Muğla Metropolitan Municipality Directorate General for Water and Sewerage Authority (MUSKI) was established for the purpose of providing the water and sewerage services within the provincial boundaries, and it started to serve. Although the treatment plants under the responsibility of MUSKI vary in terms of age, because of their general status, the insufficient equipment and facilities that have completed their economic lives, which cause problems from time to time, necessary measures shall be taken for the facilities not to pose any danger with their current states for the region, which houses popular tourism destinations. The inventory for the subject wastewater treatment plants in Muğla Province is presented in Table 1. 4 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Table 1: Muğla Province Wastewater Treatment Plant Inventory Muğla Province Wastewater Treatment Plant Inventory (acc. Law no. 6360) Population Capacity Name of the Sub- Connected Date of No. Wastewater Treatment Treatment Type province to the Commissioning (m3/day) (m3/year) Plant (WWTP) WWTP Physical, Biological, 1 Bodrum Gümbet WWTP 48,000 13.02.2009 9,600 3,504,000 Deep Sea Discharge Physical, Biological, 2 Bodrum Ġçmeler WWTP 50,000 1994 10,000 2,000,366 Deep Sea Discharge Stage 1: 20.01.2009 3 Bodrum Konacık WWTP 15,000 3,000 790,218 Advanced Biological Stage 2: 14.09.2013 4 Bodrum Bitez WWTP 12,500 31.01.1997 2,500 1,342,614 Physical, Biological 5 Bodrum Ortakent YahĢi WWTP 5,000 2008 1,000 419,750 Package Treatment 6 Bodrum Gündoğan WWTP 9,000 2005 2,800 711,750 Package Treatment 7 Bodrum Gündoğan WWTP-1 2,500 2005 400 219,000 Package Treatment 8 Bodrum GümüĢlük WWTP 10,000 17.11.2011 2,000 424,234 Physical, Biological 9 Bodrum Göltürkbükü WWTP 15,000 01.11.2008 3,000 854,509 Physical, Biological Stage 1: 05.06.2008 10 Bodrum Yalıkavak WWTP 30,000 6,000 2,073,200 Physical, Biological Stage 2: 24.03.2014 11 Bodrum Mumcular WWTP 2,000 23.02.2014 500 307,600 Physical, Biological 12 Bodrum Güvercinlik WWTP 10,000 26.12.2012 2,500 629,400 Physical, Biological 13 Bodrum Turgutreis WWTP In planning and design phase 14 Dalaman Dalaman WWTP 20,945 01.01.2001 9,000 3,285,000 Physical, Biological 15 Datça Datça WWTP 8,839 01.01.2007 17,500 6,387,500 Physical, Biological 16 Fethiye Fethiye WWTP 60,000 25.06.2005 25,000 9,125,000 Advanced Treatment 17 Fethiye Ölüdeniz WWTP 4,000 25.06.2005 3,500 1,277,500 Physical, Biological 18 Fethiye Göcek WWTP 4,162 01.05.2007 4,500 1,642,500 Physical, Biological 19 Kavaklıdere Kavaklıdere Natural T.P. 2,979 2012 150 54,750 Natural Treatment 20 Kavaklıdere MenteĢe Natural T.P. 2,000 2012 100 36,500 Natural Treatment 21 Köyceğiz Köyceğiz WWTP 8,907 01.05.2002 4,300 1,569,500 Physical, Biological Physical, Biological, 22 Marmaris Marmaris WWTP 34,047 April 02 50,600 18,469,000 Deep Sea Discharge 23 Marmaris Turunç WWTP 4,000 January 97 2,500 912,500 Physical, Biological 24 MenteĢe Muğla WWTP 50,000 17.02.2012 17,111 6,245,515 Physical, Biological 25 Milas Milas WWTP 54,000 14.07.2005 10,800 3,154,919 Physical, Biological 26 Ortaca Ortaca WWTP 22,000 04.09.2012 8,640 3,153,600 Physical, Biological 27 Ortaca Dalyan WWTP 8,000 01.09.2002 2,500 912,500 Physical, Biological 28 Ula Akyaka-Gökova WWTP 2,088 01.09.2008 4,000 1,460,000 Physical, Biological 29 Yatağan Yatağan WWTP In construction phase 4,140 1,511,100 Physical, Biological 5 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  Significance of the project Tourism sector forms an important input from the aspect of balanced payments for developing countries like Turkey. Tourism sector is open to rapid changes in today's competitive environment among the countries worldwide and it is of great significance to protect nature, which is our most valuable asset, and avoid any polluting impacts on the environment in order to maintain the development and sustainability of tourism. Whilst environmental impacts and deterioration from pollution can cause major losses in tourism revenues, rehabilitation works also cost significant amounts. Therefore, measures and prevention policies shall be developed. The treatment plants under the responsibility of MUSKI were inspected to have insufficient equipment that has completed their economic life and therefore shall be replaced. The project has the quality to decrease the operation difficulties faced during the operation phase, noise and odor problems to a significant extent. With the equipment rehabilitation to be executed, energy efficiency up to 30% will be ensured at the international standards. It has been proven with the practices done until now that in case time based measurements are done and the equipment comply with the standard measures, this efficiency ratio will reach up to 50 - 60%. As also mentioned in the feasibility report, when 30% energy efficiency is reached on average, around 4,686,535 TL gain will be achieved per annum. The return of the investment is calculated as 4.41 years, which indicates that the investment will be returned in a short term. The investment cost will be financed through World Bank’s loan. 6 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 2. PURPOSE OF ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN Environmental and Social Management Plan (ESMP) activities required to be carried out as part of Wastewater Treatment Plants and Pumping Stations Mechanical Equipment Renewal Project by MUSKI, the owner of the Project, include institutional regulations, mitigation and monitoring plans. Main targets of ESMP are “review of project alternatives to improve the design, layout, planning and implementation approaches of the project and developing approaches that would prevent, mitigate or compensate the negative impacts on environment, and increase positive impacts. In the event that the negative impacts cannot be completely prevented through ESMP activities, the goal for the residual impacts consists of mitigating them to acceptable levels for community with respect to environment, health and safety issues and in line with Turkish legislation and World Bank's Operational Policies. Environmental monitoring provides information on key environmental issues, especially on the efficiency of measures that were taken and environmental impacts of the project at the implementation stage of the project. Such information enables the evaluation of success of the measures which are a part of project supervision for the project owner and for supervision mechanism and to allow execution of proper action whenever necessary. Therefore, environmental and social management plan defines purposes of monitoring and types of monitoring by establishing a connection with project measures criteria. Positive and negative environmental impacts of the project during construction and operation phases as part of the study are discussed in Section 6 and “Improvement Plan” and “Monitoring and Measurement Plan” that have to be implemented in order to ensure compliance of activities to be carried out during construction and operation stages with the principles and procedures indicated in national legislation and Turkey’s environment regulations are presented below. 7 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 3. ENVIRONMENTAL POLICY AND LEGISLATION 3.1. National The Environmental Law no. 18132 and published in the Official Gazette of Republic of Turkey dated 11.08.1983 and the Environmental Law no. 2872 finally amended with the Official Gazette of 29.05.2013 (Law No. 6486), constitutes the legal frame regarding the environmental legislations in Turkey and this law is supported by many regulations. Clause 10 of the Environmental Law puts the main frame for the Environmental Impact Assessment Regulation (EIA Regulation) published in the Official Gazette dated 25.11.2014 and numbered 29186. Environmental Impact Assessment (EIA) applications are the studies to be carried out to determine the positive and negative impacts of, to prevent negative impacts or to determine the measures to be taken in order to decrease the negative impacts to environment, to determine and evaluate the selected sites and technology alternatives and to monitor and control the implementation of the projects planned to be realized. EIA process defines the application, pre-construction, construction, commissioning and after-operation for the environmental impact assessment of the project to be undertaken. EIA is the process which starts with the application to related ministry and ends with the decision given by such authority. Projects subject to the Environmental Impact Assessment Regulation announced in the Official Gazette no. 29186 published on 25.11.2014 may only be approved, gather incentives, permissions, construction licenses; the investment shall started or tendered for a contract unless a decision stating “Environmental Impact Assessment is positive” or “no Environmental Impact Assessment is required” is made by related authorities. However, this does not constitute a preventive measure to start the application procedures to use incentives, to obtain approvals, permits and also for licensing procedures. As part of the European Union membership period, Turkey achieved several institutional and legislation reforms. Thanks to these reforms, environmental legislations and environment protection tools are brought to in compliance with international standards. Activities to be carried out and liabilities to be undertaken as part of the project shall be in compliance with the provisions of the relevant Turkish legislation. The directly related regulations with the Project are as follows:  Regulation on Control of Packaging Waste (24.08.2011)  Regulation on Control of Waste Electrical and Electronic Equipment (22.05.2012)  Regulation on Control of Waste Batteries and Accumulators (31.08.2004-03.03.2005- 31.07.2009-30.03.2010-05.11.2013-23.12.2014)  Regulation on Control of Waste Oils (30.07.2008-31.07.2009-30.03.2010-05.11.2013)  Regulation on Waste Management (02.04.2015-23.03.2017)  Landfill Regulation (26.03.2010-11.03.2015)  Regulation on Incineration of Wastes (06.10.2010-07.04.2017)  Regulation on the Procedures and Principles to be Followed in order to Benefit from the Incentives regarding Wastewater Treatment Plants (01.10.2010-28.03.2012- 17.05.2014)  Regulation on Wastewater Collection and Disposal Systems (06.01.2017)  Regulation on Protection of Buildings Against Noise (31.05.2017)  Regulation on Control of Waste Vegetable Oils (06.06.2015) 8 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  Regulation on Environmental Audit (21.11.2008-22.10.2009-12.11.2010-16.08.2011)  Regulation on Environmental Impact Assessment (25.11.2014-09.02.2016- 26.05.2017) Communiqué on Capacity Increments (08.06.2016)  Regulation on Environmental Permits and Licenses (10.09.2014-21.09.2016)  Regulation on Assessment and Management of Environmental Noise (04.06.2010- 27.04.2011-08.11.2015)  Regulation on Environmental Official, Environmental Management Unit and Environmental Consultancy Companies (21.11.2013-06.05.2014)  Regulation on Determination and Punishment of Infringement on Administrative Fees Pursuant to Environmental Laws and Collection of the Related Fees (03.04.2007)  Regulation on Control of Exhaust Gas Emission (11.03.2017)  Energy Efficiency Law (18.04.2007)  Regulation on Increasing the Efficiency of Power Resources and Utilization of Power (27.10.2011)  Regulation on Using Domestic and Urban Sludge in Soil (03.08.2010)  Regulation on Control of Excavation Soil, Construction and Debris Wastes (18.03.2004)  Regulation on Air Quality Assessment and Management (06.06.2008-05.05.2009)  Regulation of Control of Air Pollution Originated from Heating (13.01.2005- 17.03.2005-14.05.2007-01.03.2008-07.02.2009-27.01.2010)  Regulation on Operation Licenses for Workplaces (10.08.2005-13.04.2007- 25.07.2010-03.07.2011-06.12.2012)  Regulation on the Inventory and Control of Chemicals (26.12.2008-10.11.2009- 23.05.2010)  Regulation on Urban Wastewater Treatment (08.01.2006-10.01.2016)  Regulation on Control of Odor Emissions (19.07.2013)  Regulation on Control of Waste Tires (25.11.2006-30.03.2013-10.11.2013- 11.03.2015)  Regulation on Principles of Construction of Environmental Protection Projects of Special Environmental Protection Agency (24.02.1992)  Regulation on Control of Industrial Air Pollution (03.07.2009 - 30.03.2010 - 10.10.2011 - 13.04.2012-16.06.2012-10.11.2012-20.12.2014)  Regulation on Monitoring of Greenhouse Gas Emissions (17.05.2014-29.06.2016- 31.05.2017)  Regulation on Strategic Environmental Assessment (08.04.2017)  Water Pollution Control Regulation (31.12.2004-13.02.2008-30.03.2010-24.04.2011- 25.03.2012-30.11.2012-10.01.2016)  Regulation on Control of Pollution Caused by Hazardous Substances in the Aquatic Environment and Its Surroundings (26.11.2005-31.12.2005-30.03.2010)  Regulation on Transportation of Hazardous Materials by Road (24.10.2013- 27.08.2014-02.04.2015-31.12.2015 from Ministry of Transportation) - Related Directive  Regulation on Control of Medical Wastes (25.01.2017)  Regulation on Soil Pollution Control and Contaminated Sites by Point Source (08.06.2010-14.06.2012-11.07.2013)  Regulation on Monitoring of Surface Water and Groundwater (11.02.2014)  Regulation on Quality of Bathing Waters (09.01.2006) 9 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 3.2. International  EU National Program (2008) The decision no. 2008/14481 for "The European Union Acquis Adoption of Turkey’s National Scheme” and “Implementation, coordination and monitoring of the European Union Acquis Adoption of Turkey’s National Scheme” of such adoption and implementation was announced in the Official Gazette no. 27097 (5th repeated) published on 31.12.2008 (EU National Program, 2008). In the National Scheme announced in 2003, the requirements under the title “Improvement of Water Quality” were defined as the first priority and the treatment of urban wastewater is also explained under such title. The sub-expansions required for such priorities are listed in The National Report, published in 2008.  Wastewater Treatment Action Plan Wastewater Treatment Action Plan was developed based on the outputs of previously- prepared National Environment Strategy and Action Plan, EU Integrated Environmental Approximation Strategy and Environmental Heavy-Cost Investment Planning Project. Wastewater Treatment Action Plan was prepared in compliance with the strategies and targets of Environmental Law. Furthermore, the Plan includes detailed information about the wastewater infrastructure rehabilitations and regulations that have to be carried out in order to fulfil the liabilities arising from the Environmental Law and the EU acquis regarding environment (MoEF, 2008). The Plan indicates targets and strategies to monitor, minimize and prevent the pollution in the ground, surface and coastal waters, constructing sewage systems and treatment plants in compliance with the Regulation on Urban Wastewater Treatment, and to strengthen the technical and economic infrastructures of the municipalities. Wastewater treatment action plans have been created according to the basins and provinces.  International Conventions related to Environment that Turkey is a Party to Related international conventions and agreements are as follows:  International Convention for the Protection of Birds, Paris 1959 (Turkish Official Gazette dated 17.12.1966, and numbered 12480)  Convention for the Establishment of the European and Mediterranean Plant Protection Organization (Amended), Paris 1951 (Turkey 10.8.1965)  European Cultural Convention 19.12.1954 (Turkish Official Gazette dated 17.6.1957, and numbered 9635)  Convention on the Protection of the World Cultural and Natural Heritage, Paris 1972 (Turkish Official Gazette dated 14.2.1983, and numbered 17959)  Convention for the Conservation of European Wildlife and Natural Habitats, Bern 1979 (Turkish Official Gazette dated 20.2.1984, and numbered 18318)  Convention for the Protection of the Mediterranean Sea against Pollution, Barcelona 1976 (Turkish Official Gazette dated 12.6.1981, and numbered 17368) 10 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  The Protocol for the Protection of the Mediterranean Sea against Pollution from Land- Based Sources, Athens 1980 (Turkish Official Gazette dated 18.3.1987, and numbered 19404)  Protocol concerning Mediterranean Specially Protected Areas, Geneva 1982, (ratified on 6.11.1986) (Official Gazette dated 23.10.1988, and numbered 19968)  Convention on Long-range Transboundary Air Pollution, Geneva 1979 (Turkish Official Gazette dated 23.3.1983, and numbered 17996)  Additional Protocol on Long-term Financing of the Co-operative Programme for Monitoring and Evaluation of the Long-range Transmission of Air Pollutants in Europe (EMEP), 1979, to the Convention on Long-range Transboundary Air Pollution, Geneva 1984, (Official Gazette dated 23.7.1985, and numbered 18820)  Vienna Convention for the Protection of the Ozone Layer and the Montreal Protocol on Substances Depleting the Ozone Layer, (Official Gazette dated 8-9.9.1990, and numbered 20629)  Convention on Biological Diversity, Rio de Janeiro, 5.6.1992 (Official Gazette dated 27.12.1996 and numbered 22860)  Convention on Wetlands of International Importance, Especially as Waterfowl Habitat (RAMSAR), (Official Gazette dated 17.5.1994, and numbered 21937) CITES Convention on International Trade in Endangered Species of Wild Flora and Fauna, (Official Gazette dated 20.06.1996)  World Bank Operational Policies Projects are classified as categories A, B, C according to the extent of their potential impacts on the environment under the operational policies of the World Bank for Environmental Assessment (O.P.4.01), such classification is made based on the type, location, vulnerability, size and potential impacts of the project. The World Bank requires the implementation of Policies for protection/prevention measures in managing customers’ environmental risks and impacts in order to create higher development opportunities for their direct investments. The World Bank applies the Sustainability Framework along with other strategies, policies and initiatives, while guiding business activities to achieve overall development goals. During the course of the investment of World Bank, the following 10 Protection Measures Policies shall be applied: Environmental Policies:  Environmental Assessment (OP/BP 4.01): The activities executed as part of basic construction works create some environmental and social impacts due to their nature, which are not critical. Although the impacts are not critical, it is required to implement the Environmental Assessment Policy of the WB. With the enforcement of OP 4.01, it is necessary to prepare the environmental and social management tools. This ESMP include the mitigation measures oriented for the negative impacts that might occur as part of the replacement of mechanical equipment of the wastewater treatment plants in Muğla province. The Project is exempt from the EIA Regulation in accordance with the Turkish Environmental Legislation. Assessed as part of Turkey Sustainable Cities 11 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Project (P161915), as the subject project covers equipment replacement, the possible impacts of the project temporary and reversible and the project is restricted within construction sites; the project has been evaluated as Category B project.  Natural Habitats (OP/BP 4.04): No impact on natural habitats is anticipated as part of the project.  Pest Management (OP 4.09): No activity requiring pest management is anticipated as part of the project.  Physical Cultural Resources (OP/BP 4.11): The laws and the practices in Turkey meet the requirements of the World Bank. As the national legislation regarding the protection of the cultural assets is strictly applied, an additional condition is not expected apart from the World Bank operational policies. In addition,, when there is a chance-find or accidental finding to be considered as part of the management of cultural structures, chance find procedure, which will warn the inspection consultants and contractors about the steps to follow shall be applied. Moreover, all the formal correspondences before and during the construction works will be recorded and added to the seasonal monitoring reports.  Forests (OP/BP 4.36): The project is not expected to have any impacts on forest lands.  Safety of Dams (OP/BP 4.37): There are no dam constructions considered as part of the project. Social Policies:  Involuntary Resettlement (OP/BP 4.12): No activity requiring land acquisition is anticipated as part of the project.  Indigenous Peoples (OP/BP 4.10) (This policy does not apply to the projects in Turkey.) Legal Policies:  Projects in Disputed Areas (OP/BP 7.60): Project area is not located within a disputed area.  Projects on International Waterway (OP/BP 7.50): There are no international waterways as part of the project. Purpose of operational policies:  Protect the humans and environment from adverse impacts  Improve environmental sustainability and social equality  Integrate environmental and social issues into decisions related to project selection, design and application  Establish environmental and social management capacity for the investor  Provide a mechanism for disclosure, stakeholder engagement, accountability  Fulfill the requirements of local and cultural stakeholders The World Bank Group’s Environmental, Health and Safety (EHS) Guidelines constitute technical reference resources that include general and sector specific examples of international good industry practices. It includes information on applicable environmental, health and safety issues for all industrial sectors. World Bank will use EHS Guidelines as a 12 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT source of technical information throughout the project evaluation process. EHS Guidelines include performance levels and measurements that can be achieved at newly installed facilities using World Bank's available technologies at reasonable cost. The relevant industry guidelines (Water and Sanitation Guidelines) shall be used together with these guidelines. General Health and Safety Guidelines include the following main items; 1. Environment  Air emissions and ambient air quality  Energy conservation  Wastewater and ambient water quality  Water conservation  Hazardous materials management  Waste management  Noise  Contaminated land 2. Occupational Health and Safety  General facility design and operation  Communication and training  Physical hazards  Chemical hazards  Biological hazards  Radiological hazards  Personal protective equipment (PPE)  Specific hazard environments  Monitoring 3. Community Health and Safety  Water quality and availability  Structural safety and project infrastructure  Life and fire safety (L&FS)  Traffic safety  Transport of hazardous materials  Disease prevention  Emergency preparedness and response 4. Construction and Decommissioning  Environment  Occupational health and safety  Community health and safety 13 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 4. PROJECT INTRODUCTION The project includes replacement of the mechanical equipment at the wastewater treatment plants and pumping stations, handed over to the Directorate General of MUSKI as a result of the negotiations held with the people responsible for the plants during the feasibility studies. Evaluations have been made on the rehabilitation works to be executed in the short and medium term. 4.1. Geographical Location Muğla is located in the southern end of Western Anatolia between 36˚ 17ı and 37˚ 33ı northern latitudes and 27˚ 13ı and 29˚ 46ı eastern longitudes. In the very eastern side of the province, there are Fethiye Doğanlar Village, Karatepe District while in the very western side, there are Bodrum GümüĢlük, Ġnceburun Locations. The end point in the southern part of the province, Fethiye Kumluova is located (Brook EĢen). And at the very end point in the north, there is Oltalı Gedik. The area of Muğla is 13,338 km2 and the neighbors are Aydın (in north), Denizli, Burdur (in northeast), Antalya (in east), and Mediterranean and Aegean Seas (in south and west). The total length of the coast – one of the longest in Turkey - is exceeding 1100 km. 4.2. Population The population density of Muğla is 71 people/km2. Table 2: Population of Muğla vs. Years Year Muğla Population Male Population Female Population 2016 923,773 470,404 453,369 2015 908,877 463,411 445,466 2014 894,509 454,642 439,867 2013 866,665 441,531 425,134 2012 851,145 434,539 416,606 2011 838,324 428,114 410,210 2010 817,503 416,029 401,474 2009 802,381 410,089 392,292 2008 791,424 405,079 386,345 2007 766,156 392,403 373,753 14 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Table 3: Population distribution with respect to sub-provinces Year Sub- Sub-province Male Female Population province Population Population Population Percentage 2016 Bodrum 160,002 81,738 78,264 17.32 % 2016 Fethiye 151,474 76,301 75,173 16.40 % 2016 Milas 134,774 68,452 66,322 14.59 % 2016 MenteĢe 108,068 54,340 53,728 11.70 % 2016 Marmaris 90,187 47,567 42,620 9.76 % 2016 Seydikemer 60,306 31,058 29,248 6.53 % 2016 Ortaca 46,982 23,557 23,425 5.09 % 2016 Yatağan 44,504 22,411 22,093 4.82 % 2016 Dalaman 37,364 19,307 18,057 4.04 % 2016 Köyceğiz 34,942 17,622 17,320 3.78 % 2016 Ula 23,877 12,017 11,860 2.58 % 2016 Datça 20,513 10,575 9,938 2.22 % 2016 Kavaklıdere 10,780 5,459 5,321 1.17 % Chart 1: Population Increase of Muğla with respect to Years With the Law no. 6360 enacted in 2012, MUSKI was established for the purpose of providing the water and sewerage services within the provincial boundaries. There are 13 sub- provinces in the territorial boundaries of the province, and Directorate General of MUSKĠ provides drinking water supply and wastewater treatment services to these sub-provinces and villages affiliated to them. 15 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 4.3. Socioeconomic Status Muğla ranks third in attracting most of the tourists following Antalya and Istanbul. However, foreign tourists generally visit Muğla for the traditional sea, sand and sun tourism. Therefore tourism sector cannot benefit from the winter season much. Only 4.8% of the tourists who visited Muğla in 2013 entered into the provincial boundaries during the winter months. Muğla has a high potential also for the culture tourism, agro-tourism, congress tourism, health tourism, rural tourism, extreme sports tourism in addition to the sea-sand and sun tourism. Although there are many different destinations and alternative tourism types throughout Muğla, there is a lack of promotional strategy that emphasizes these differences in the region, which is one of the obstacles for development of tourism activities. Fethiye region is a candidate for being a center of adventure sports. Babadağ is a brand for paragliding and it also attracts attention with the motocross races held every year. Presenting numerous ancient cities and museums in Muğla is a cultural duty and also important for the region in terms of revenues. When the economic and social development of Muğla is considered, the differences based on sub-provinces are striking. Bodrum and Marmaris (in tourism); Milas and Fethiye (in agriculture and livestock), Yatağan and Kavaklıdere (in mining) are prominent in various sectors. The solar and wind power potential of Muğla is also above the average of Turkey. However, investments in solar and wind power in Muğla are low for its actual potential due to lack of suitable lands for investments, and high land prices compared to the other provinces. 4.4. Project Area Most of the lands in Muğla are in Aegean region while a small part is in the Mediterranean Region. The province has coasts to both of seas. Located at the southwestern tip of Turkey, Muğla is the neighbor to Aydın in the north, to Denizli and Burdur in the northeast, to Antalya in the east, and it is surrounded by the Mediterranean Sea in the south and the Aegean Sea in the west. The total length of the coasts is approximately 1,500 km, which makes Muğla the province with the longest coastline in Turkey. The location treatment plants of Muğla are given in Figure-1 and Figure-2 (A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, R, S, T, U, V, Y, Z). 16 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Image 1: Muğla Province (A) Akyaka WWTP (B) Bitez WWTP (C) Bodrum Ġçmeler WWTP (D) Dalaman WWTP 17 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT (E) Dalyan WWTP (F) Datça WWTP (G) Fethiye WWTP (H) Göcek WWTP (I) Göltürkbükü WWTP (J) Gümbet WWTP 18 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT (K) GümüĢlük WWTP (L) Gündoğan WWTP (M) Güvercinlik WWTP (N) Konacık (O) Köyceğiz WWTP (P) Marmaris WWTP 19 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT (R) Milas WWTP (S) Turunç WWTP (T) Ortakent WWTP (U) Yalıkavak WWTP (V) Ortaca WWTP (Y) Mumcular WWTP 20 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT (Z) Ölüdeniz WWTP Image 2: General View of the Treatment Plants 4.5. Technical Specifications of the Project The existing wastewater treatment plants and pumping stations are listed below. Datça WWTP The plant, which was commissioned in 2007, has a capacity of 17,500 m3/day and has been designed in two stages. During the dry seasons when the population is not dense, the wastewater fed to the plant is 3,500 m3/day on average in summer and 2,500 m3/day during rainy winter months. Almost the whole of Datça is connected to sewerage network and TM-1 is used as the regional pumping station and TM-2 as the pumping station where the whole system is collected, and the wastewater is fed to the WWTP located at a higher elevation. The requirements identified on-site for the motorized equipment at the plants are listed below.  Grit and grease chamber system shall be established (reinforced concrete or ready- made manufacture),  Lift pumps shall be procured for the TM - 1 and TM - 2 pumping stations, Turunç WWTP The plant was built through collaboration before 1994, and it was put into operation as one of the few treatment plants in the region. Having a capacity of 3,000 m3/day, the amount of wastewater coming from the plant is stated to be 97 m3/day by the plant operators. It was stated that the capacity increases to 4,500 m3/day in parallel with the population density during summer months, and measuring these values with flow meters will be useful to get robust results as they differ so much for the treatment plants. 21 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT It has been learnt that there is groundwater and seawater infiltration has occurred in time from the sewerage systems at the junction points. If there is an increase in the amount of leaks, there might be some problems in the process of the treatment plant, therefore it is necessary to implement the necessary repairs and renovations. The requirements identified on-site for the motorized equipment at the plants are listed below.  As the existing blowers are broken down, these shall be replaced with the new ones,  Grid and grit chamber equipment shall be supplied for TM - 1 and TM - 2 pumping stations, Marmaris WWTP Constructed in 2002, the plant has a capacity of 50,625 m3/day and the amount of wastewater fed to the plant in summer reaches up to 70,000 m3. Through 5 pumping stations, the wastewater of Marmaris region is pumped to the plant. The main pumping station is TM- 4, which collects TM-1, TM-2 and TM-3 and from here TM-5 pumping station pumps the wastewater to the WWTP. The pumping stations constructed in 2000s are of different capacity and size, and they pump the total flow reaching to the WWTP. As all of the plants are located in the residential areas and touristic facilities, the problem of odor is felt at all the stations. As there is no mechanical gird at TM-2 and TM-3 pumping stations and the population in these regions in dense, this is the pumping station where the odor problem is felt most. The requirements identified on-site for the motorized equipment at the plants are listed below.  Decanter shall be supplied instead of belt-press,  Instead of old type aerators, new high-speed aerators with floaters shall be preferred at the aeration tanks,  The existing generator is insufficient (800 kW) for the plant capacity, therefore a generator of 1400 kW power shall be supplied,  As one of the existing grit and grease chamber blowers failed (15 kW), it shall be replaced with a new one,  There is a gap in the reducer part of the engine (1 kW) installed at coarse and fine screens, therefore it shall be replaced,  The penstocks (4 pieces) in the distribution structure shall be revised by supplying a roller bustle pipe or an actuator instead of a modular structure, Gökova –Akyaka WWTP The plant, which was commissioned in 2007, has a capacity of 4,000 m3/day and currently 1,800 m3/day wastewater is fed to the plant. The plant collects wastewater from Akyaka and Gökova regions and 6 pumping stations are utilized to pump the wastewater to the plant. 22 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT The wastewater from the TM-4 and TM-3B pumping stations is separately connected to TM-5 Pump Station, which is connected to the plant, and TM-5 pumps them to the plant. For the other 3 pumping stations, TM-1 pumps to TM-2, TM-2 pumps to TM-3A, TM-3A pumps to TM-3B. There is a screen problem and a flowmeter shortage at the pumping stations. The problems shall be solved by replacing the screens with mechanical screens or installing splitter type pumps. The requirements identified on-site for the motorized equipment at the plants are listed below.  Due to the lack of mechanical screens, the pumps break down frequently, therefore mechanical screens shall be provided to the plant,  A mechanical screen shall be provided for the entry,  There is a fault in the scrapper bridge assembly in the final sedimentation tank. The assembly fault shall be eliminated or replaced,  The excess sludge pump, return sludge pump and mixers in the tanks are broken down and shall be replaced,  In general, the valves at the plant have been corroded and shall be maintained,  Belt-presses shall be replaced with decanter,  All blowers shall be replaced,  The pumps in TM-1, TM-2, TM-3A, TM-3B and TM-4 stations shall be replaced, and wet type pumping guides, pumping line pipes and collector lines shall be replaced, Milas WWTP With a population of approximately 55,000 people, Milas is a medium-sized sub-province of Muğla, where the sewerage infrastructure works started in 1995 and then, the WWTP was started to be constructed in 2003. WWTP was completed and put into operation in 2005. The plant was designed in two stages and the daily flow rate was estimated to be 20,600 m3, and the current flow rate of the plant is 8,000 m3/day on the average. The plant collects the Slaughterhouse Wastewater Pumping Station built in 2005 and the wastewaters of several settlements in the vicinity. As the slaughterhouse wastes such as blood, offal, hair, etc., which should be discharged from the pumping stations to a separate treatment, are discharged directly to the treatment plant, damages to the mechanical equipment and Milas WWTP are of concern. The requirements identified on-site for the motorized equipment at the plants are listed below.  Considering the current status at the Slaughterhouse Wastewater Pumping station, a mechanical screen system shall be established,  It has been identified that a generator is needed at the Slaughterhouse pumping station, and a generator of 55 kW power shall be established,  The belt-presses shall be replaced with the screw-type press equipment which are more efficient, 23 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  The crane (2T) shall be replaced,  Jib crane (portable) shall be provided,  Unloading site for the discharge of the vacuum trucks shall be constructed  In order to put the large aeration tank into operation, the required 6 aerator base mixing plate additions shall be assembled (2000 x 1000 x 5 mm - chromium L plate)  For the belt feeding water, PE water tank with a capacity of 2 x 25 tons is required, Yalıkavak WWTP Yalıkavak WWTP was constructed at +460 elevation, and a volume of 6,000 m3 (average) wastewater is fed to the plant which has a capacity of 10,000 + 20,000 PE, on a daily basis. In the district with a population of 15,000 residents, there is 82 km-long sewerage system where the pipe diameters range between Ø200 - Ø900, corresponding to 50% of the district. There is another 50% that shall be constructed. The wastewater is pumped to the plant through numerous stations. There are 9 pumping stations in total and among them, TM-3 pumps to TM-4, TM-4 pumps to TM-5A, Gökçebel TM-1 pumps to Gökçebel TM-2, Gökçebel TM-2 pumps to TM-5A, TM-5A pumps to TM-5, TM-8 pumps to TM5, TM5 pumps to TM9, TM9 pumps to TM10, and TM10 pumps to Yalıkavak WWTP. The wastewater reaching to the plant comes from the bottom of the sea water elevation, and due to the gaps in the pipe joint points observed in the sewerage system and collector lines, salty water is pumped, which causes serious failures both for the pumping stations and WWTP and cause the equipment to complete their usage life. The requirements identified on-site for the motorized equipment at the plants are listed below.  All pumps located at the pumping stations malfunction, so shall be replaced,  At the WWTP, the grit pump shall be replaced,  Mechanical screen system shall be installed at Gökçebel (TM - 2) station,  A monorail crane (1 T) shall be installed at Gökçebel (TM -2) station,  Due to the presence of numerous restaurants in the TM-3 station area, a mechanical grit and grease chamber shall be provided,  As the check valve - valve (Ø200) chambers at the TM - 3 station are submerged in water, they shall be insulated and the valve and check valve group shall be replaced,  A monorail crane (1T) shall be installed in the TM - 3 station,  As the check valve - valve chamber at the TM - 4 station is submerged in water, they shall be insulated and the valve and check valve group shall be replaced,  A monorail crane (1T) shall be installed in the TM - 4 station,  A monorail crane (1T) shall be installed in the TM - 5 station, a mechanical grit and grease chamber shall be installed in the TM - 5A station,  The pumping line, check valve and valves (Ø355) at the TM - 5 station are faulty, so they shall be replaced,  As the TM-5 station is the main pumping station, a mechanical grit and grease chamber shall be considered, 24 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  A monorail crane (1T) shall be installed at the TM - 8 station,  A monorail crane (1T) shall be installed at the TM - 9 station,  A monorail crane (1T) shall be installed at the TM - 10 station,  The collector line, check valve - valve group (Ø100) at the TM-8 station are faulty and shall be replaced,  There is a problem with the bridge of the grit and grease chamber at the WWTP, it shall be replaced,  At the section with 2,000 m3/day capacity of the WWTP, an aerator system is used for aeration. The system shall be integrated with the blower system aeration at the section with 4,000 m3/day capacity,  It was detected that the jet mixers used in the plant completed their economic life and they shall be replaced with new ones, Gümbet WWTP The plant, which was commissioned in 2008, is one of the two largest plants in terms of capacity in Bodrum peninsula. A part of the wastewaters from the west of Bodrum and Bitez and Konacık regions are included in the service boundaries of this plant. The wastewaters pumped from TM-2 (Bardakçı Pumping station), TM-1 (Gümbet Pumping station) and TM-3 (Marina Pumping station) to the Manhole structure reach to the entry of Gümbet WWTP through gravity. The plant is designed for 9,600 m3/day, however during the busy summer season and at rainy winter days, the amount of wastewater reaches up to 30,000 m3/day. In such cases, the wastewater input to the plant is much as its capacity and the excess of wastewater is directly discharged to the deep sea without treatment. The requirements identified on-site for the motorized equipment at the plants are listed below.  The condition of the pumps at the pump stations at the inlet of the plant and the pump lines has been evaluated as bad and they shall be replaced,  Coarse screens shall be repaired as they are malfunctioning, and fine screens shall also be provided,  The mixers and the sledge system at the aeration tank no. 2 are faulty and shall be replaced,  For the inlet riser, a monorail crane (3 T) shall be provided,  Due to the necessity of plant capacity increase, 4 aeration and 2 sedimentation tanks, sludge thickening tank, and sludge dewatering equipment requirement shall be fulfilled,  The sludge return pumps in the plant are broken down, so they shall be replaced,  In accordance with the 30,000 m3/day treatment capacity of the plant, the requirement for a UV disinfection unit shall be fulfilled,  A portable air compressor with a capacity of 600 l shall be provided,  TM - 2 Bardakçı pumping station collector line and the valve group shall be replaced (Ø250), 25 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  A monorail crane (2T) shall be provided for TM - 2 Bardakçı pumping station,  TM - 3 Marina pumping station inlet line valve (Ø600) is broken down and shall be replaced,  TM - 3 Marina pumping station pumps shall be replaced,  TM - 1 Gümbet pumping station inlet line valve (Ø700) is broken down and shall be replaced,  TM - 1 Gümbet collector line and the valve group shall be replaced (Ø250),  The existing automation system is out of order, so shall be revised,  The flowmeter of the return line (Ø 400) is broken down, so a new one shall be provided, Konacık WWTP The plant was constructed in 2009 and it is the only plant in Bodrum region that uses membrane technology for wastewater treatment. The plant was constructed in two stages as 1,500 m3/day + 1,500 m3/day, and its capacity is 3,000 m3/day. The wastewater collected from the region is fed to the plant through gravity and pumped to the inlet of the plant through submersible pumps and the treatment process gets started. Since the plant is located within an area full of settlements, closed system construction was deemed appropriate but there is a sharp smell in the indoor area due to the malfunction of the odor controlling unit of the plant. The requirements identified on-site for the motorized equipment at the plants are listed below.  The scrubbers obtained from GümüĢlük WWTP were transported, and the equipment is being assembled. After commissioning of the scrubbers, an evaluation shall be made and if it is inefficient, a new Odor Control Unit (Scrubber) shall be provided,  A mechanical fine screen system with 2 mm intervals shall be installed at the inlet part of MBR aeration tank,  The existing blowers were detected to operate inefficiently and cause excessive noise within the residential area. They shall be replaced with magnetic turbo blowers,  The mountain pumping line was damaged due to the flood; so, it shall be revised with 2,500 m long, Ø 300 double line.  The flowmeter at the treated water outlet of stage 1 shall be replaced,  Flowmeters shall be installed at 3 separate subscriber lines (Ø 110), Bitez WWTP The capacity of the plant, which was constructed by the Ministry of Tourism in 1997, was planned as 2,500 m3/day. However, the plant staff stated that the flow rates are around 6,000 m3/day in summer and 10,000 m3/day on rainy days in winter, as the region has become an important tourism destination with the development of the tourism sector. 26 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT In order to deal with the sludge formed with the increasing flow in the final sedimentation and aeration tanks, vacuum trucks are used and the sludge is processed at Gümbet or Ġçmeler WWTP. Physical treatment is not sufficient at the plant, where surface aerators are used, and the seawater infiltrated from the system causes problems for the process and the equipment. The wastewater is fed to the plant through 1 pumping system, and after the treatment, the discharged water is pumped to the higher elevation and disposed there. TM - 2 and TM - 3 pump the wastewater to Gümbet WWTP. The requirements identified on-site for the motorized equipment at the plants are listed below.  WWTP inlet structure - grit and grease removal chambers shall be replaced,  WWTP pumps shall be replaced,  The input valve at TM - 1 is broken down and shall be replaced,  The pumping line collector structure and valve group (Ø 400) at TM - 1 are worn out and shall be replaced,  A monorail crane (2T) shall be provided for TM - 1 Pumping station,  The inlet line valve (Ø400) at TM - 2 pumping station is broken down and shall be replaced,  The pumping line, collector structure and valve group (Ø80) at TM - 2 pumping station shall be replaced,  The generator (50 kW) at TM - 3 pumping station shall be provided,  The pumping line, collector structure and valve group (Ø125) at TM - 3 pumping station shall be replaced,  Discharge pumps (400 m3/h; Hm: 52 m) shall be replaced, Ortakent - YahĢi Package WWTP The construction of Ortakent Wastewater Treatment Plant was completed in 1999-2000, and it was designed as a Package Treatment where wastewater in the lower elevations is pumped to the plant. Its capacity reached 1,300 m3/day as a result of gradual manufactures. The system established for wastewater disposal in the region discharges to the treated water to the open area by pumping from its elevation to the upper hills. Pumping station no. 1 of Ortakent - YahĢi Pumping Station (OYPS) collects the domestic wastewater at the higher elevations and pumps it to OYPS. However, once the domestic wastewater at higher elevations is transferred to OYPS with the gravity, there will be no need to use Pumping Station no. 1. The requirements identified on-site for the motorized equipment at the plants are listed below.  The discharge line pumps for the package WWTP shall be revised and replaced,  As the structure of the plant is modular, 400 m3/day capacity package treatment plant shall be included, 27 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  OYPS pump collector line shall be remanufactured for 2 pumps,  A monorail crane (1T) shall be provided for OYPS,  An inlet mechanical screen shall be provided for the plant, Güvercinlik WWTP The plant was constructed in 2012, with a capacity of 2,500 m3/day which is not sufficient during summer months due to the increasing population. Seawater is penetrating to the plant as a result of the existing network of the plant and the infiltration to the collectors. It causes an increase in operating costs of WWTP due to salinity and the negative effects on discharge quality. The requirements identified on-site for the motorized equipment at the plants are listed below.  At the inlet of the treatment plant, there is no grit chamber and a coarse and fine screen, so shall be installed,  Belt press shall be replaced with a decanter at equivalent operation conditions,  A conveyor or spiral system shall be installed for sludge transfer,  The pumps at the pumping stations shall be replaced as they have completed their economic life,  There is no generator at TM - 1 pumping station, therefore a generator with at least 16 kW capacity shall be provided,  TM - 4 pumping station force main (Ø140mm.) shall be replaced,  There is no pH meter and O2 meter at the plant, so shall be provided,  The outlet flowmeter of the plant shall be replaced,  A chlorine disinfection system shall be installed at the exit of the plant, Mumcular WWTP The capacity of the plant, which was put into operation in 2012, is 500 m3/day, and it is insufficient to meet the current 1,000 m3/day fed to the plant. The excess flow is diverted to the discharge area with a by-pass line. For the unit whose unit cost is high, a basin shall be planned as part of a Master Plan, and construction of network lines shall also be included in the plant and the capacity shall be calculated accordingly, as a result of which the required revision shall be completed. The requirements identified on-site for the motorized equipment at the plants are listed below.  A basket screen system shall be installed at the inlet of the plant,  A chlorine disinfection system shall be installed at the exit of the plant, 28 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Ġçmeler WWTP Ġçmeler WWTP, constructed in 1994, is another large treatment plant in Bodrum Peninsula. The plant has a capacity of 10,000 m3/day and 7,000 m3/day is fed to the plant during summer and 12,000 m3/day is fed on rainy days during winter. The treated wastewater is pumped to the discharge manhole and from that elevation; it is discharged at -24 m elevation at 1.5 km offshore. The discharge line was built in 1994 and Ø 350 mm. CTP pipe existed, however, its condition is not very good, according to the data provided by the operating staff. Despite being a 20-year-old plant, the concrete situation seems to be inadequate, and when the construction status of the plant is considered, a renovation is required. In particular, the inlet pumping station shall be revised. The requirements identified on-site for the motorized equipment at the plants are listed below.  The pumps at the inlet pump station shall be replaced as the economic life of the pumps has been completed,  The blower system (No. 3, 4, 5) is broken down and shall be revised,  The grit and grease chamber and the mechanical screen are not working, so they shall be replaced with a mechanical package system,  Belt-press shall be replaced with a decanter system,  In the by-pass line maneuver chamber, 3 x Ø400 valves shall be replaced with knife valves,  The sludge return pumps shall be replaced,  The pumps at TM - 1 and TM - 2 pumping stations shall be replaced as their economic lives have been completed,  Inlet valves at TM - 1 (Ø 500 mm), TM - 2 (Ø 400 mm) and TM - 3 (Ø 700 mm) pumping stations are broken down and new ones shall be installed,  The creek flowing through the plant shall be rehabilitated,  The plant's automation shall be completely replaced,  The return and sludge feed flowmeters shall be provided,  A mechanical fine screen system shall be installed for the vacuum truck entry structure, Göltürkbükü WWTP The plant was constructed in 2007, with a capacity of 3,000 m3/day and the wastewater fed to the plant is already around 2,000 m3/day. The wastewater collected at TM-1 basin in Göltürkbükü center passes through grit and grease chambers and pumped by this station to TM-2 Gölköy Pumping station and then to the Göltürkbükü WWTP. The WWTP is comprised of an inlet screen unit, aerated grit and grease chambers, Parshall penstock, denitrification tank, nitrification tank, final sedimentation, sludge 29 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT thickening unit, sludge dewatering unit, sludge drying beds, chlorine contact tank and discharge tank. The requirements identified on-site for the motorized equipment at the plants are listed below.  Grit and grease chamber system is broken down, it shall be replaced or repaired,  Inlet pump check valves (Ø250mm.) are broken down, so shall be replaced,  A spare aerator having floaters shall be provided,  Spares of the discharge pumps shall be provided,  The pumps of TM - 1 pumping station shall be replaced,  The pumps of TM - 2 pumping station shall be replaced,  A generator (25kW) shall be provided at Dereköy pumping station,  A decanter or a screw-type press system shall be installed at the sludge dewatering system (15 m3/h) at the plant, Gündoğan Package WWTP The plant, which was constructed in 2005, was completed at 2 stages and its capacity is 2,000 m3/day. Despite the additional capacity increase, there is a flow rate exceeding the existing capacity and therefore operational problems exist. For the package WWTP, where even physical treatment cannot be performed, a capacity planning shall be done and a new plant with a capacity of at least 5000 m3/day shall be considered. Within the package WWTP, there is no GSM alarm system installed and the plant is operated through routine controls. The pumping stations of Gündoğan Package WWTP are as follows: TM-1 pumps to TM- 2, TM-2 pumps to TM-3, TM-3 pumps to TM-4, TM-4 pumps to TM-5, M-5 pumps to TM-6 and from TM-6 the wastewater is pumped to the package WWTP. The sewerage system basin connection was done but it was designed to pump the wastewater of Küçükbük 1 and 2 numbered pumping stations, which have not been commissioned yet, to the TM-2 Pumping Station. The requirements identified on-site for the motorized equipment at the plants are listed below.  Pumps in the pumping stations shall be replaced as they have completed their economic lives,  The mechanical screen, grit and grease chambers shall be supplied as a package system at the pumping stations,  The discharge pumps shall be replaced as they have completed their economic lives,  A screen system shall be installed at the plant inlet,  For the pumping stations, collector lines, valve and check-valve systems shall be installed and 2 pumps shall be operated simultaneously, 30 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT GümüĢlük WWTP The plant was commissioned in 2010, with a capacity of 2,500 m3/day and the flow fed to the plant is 1,000 m3/day. This capacity seems to be sufficient for the additional flow to be generated by the sewerage network possibly to be constructed in the future. The structure of the plant is completely closed for the purpose of not causing odor problems in the residential areas, and an odor controlling system was designed. However, as the lateral surfaces of the system are open, the odor controlling unit is not operated. The odor suction tanks are not at the source of the odor but the bad odor in the air is sucked from the lateral surfaces through an aspirator system. Although the plant is generally in a good condition, as the screen system used in the inlet pumping station is not working efficiently, a mechanical screen shall be installed. The most important problem of the plant, where the physical treatment starts after pumping the wastewater by dry type pumps, is discharging system where the treated water is discharged into the stream. However on rainy days, when there is a stream overflow, the plant remains under 15 - 20 cm water according to the information provided by the operating staff. It seems to be appropriate to construct a curtain type concrete of minimum 50 cm around the plant in order to prevent this problem. The requirements identified on-site for the motorized equipment at the plants are listed below.  Spares shall be provided for the existing lift pumps, sludge return pumps and mixers,  Return flowmeter, oxygen meter, pH meter shall be provided,  The existing automation system is out of order, so shall be revised,  A spare blower system shall be provided,  The collector, valve and check-valves at the collector chamber at the GümüĢlük - Yalı pumping station shall be replaced and a pulse valve shall be installed,  For Akyarlar pumping station, a basket type screen shall be installed,  Spares of the pumps at TM - 2 Hayırlı Sabancı pumping station shall be installed,  A grit separator, screen and grit pump package system shall be installed for TM - 2 Hayırlı Sabancı pumping station,  Spares of the pumps at TM - 1 pumping station shall be installed,  A grit separator, screen and grit pump package system shall be installed for TM - 1 pumping station,  The inlet valves at Turgutreis TM 1-2 are broken down (Ø400 - Ø600 mm.) and shall be revised,  The existing pump at Dereköy pumping station shall be replaced and a spare pump shall be installed, as it has completed its economic life,  A basket screen system shall be manufactured for Peksimet package treatment,  The existing pump at Peksimet package treatment shall be replaced and a spare pump shall be installed, as it has completed its economic life,  A generator of 55 kW power shall be installed for Peksimet PTP, 31 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Köyceğiz WWTP Environmental Protection Board started construction of the WWTP with external financing loan provided by KfW from in 2000s, and it was put into operation in May of 2002. The WWTP capacity of the Köyceğiz Sub-province with a population of 8,500 was recorded as 432 m3/h and the annual average was 2,700 to 3,000 m3/day, reaching up to 6,000 - 7,000 m3/day due to heavy rainfall and high groundwater level. The wastewater exceeding the capacity of the plant is sent to the stream near the plant through a wastewater by-pass line intake structure and from there it is discharged to a lake. The treatment plant, which follows a sequencing batch activated sludge process, includes required treatment processes and analyses. The wastewater passes through UV disinfection at the very last step and discharged to the lake. As the general and periodic maintenances are carried out on a regular basis at the plant and the operation quality is high, no deficiency has been detected. Dalyan WWTP Environmental Protection Board started construction of Dalyan WWTP with external financing provided by KfW in 2000s, and it was put into operation in May of 2002. The capacity of the wastewater treatment plant is 3,500 m3/day for Dalyan, which has a population of 5,000 people, and the average wastewater fed to the plant was recorded as 3,500 m3/day for summer and 2,500 m3/day for winter. The wastewater exceeding the capacity of the plant is by-passed to the stream near the plant through a wastewater by-pass line intake structure. At the plant, the treatment is carried out by a sequencing batch activated sludge process, and treated wastewater is discharged to the stream after passing through the UV disinfection unit. The requirements identified on-site for the motorized equipment at the plants are listed below.  Reserves shall be provided for the existing pumps in the plant and pumping stations, Ortaca WWTP The wastewater treatment plant in Ortaca, where 45,000 people live, was constructed with Iller Bankasi loan in 2012. The capacity of the commissioned plant is 8,640 m3/day and reaches up to 11,000 - 12,000 m3/day due to the infiltrations caused by the very poor sewerage network and parcel roofs and increase in the number of visitors. As it is a new plant, no requirements have been identified for operational purposes. 32 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Fethiye WWTP With a population of over 150,000 inhabitants, and millions of visitors in summer, the sewerage network in Fethiye, one of the largest sub-provinces of Muğla, has almost reached everywhere and in Stage 1, there is a WWTP with a capacity of 22,394 m3/day utilized for treatment purposes. The amount of wastewater reaching to 32,000 m3/day in summer due to population increase is around 45,000 - 50,000 m3/day with the effects of rain and groundwater levels during winter months. The capacity will be increased to 50,000 m3/day if the final sedimentation tank and dephosphorization tank are built in the area of the plant which was left as 2 stages. The requirements identified on-site for the motorized equipment at the plants are listed below.  Considering the capacity increase, it shall be installed with a final sedimentation tank and dephosphorization tank and the equipment; TM-4 pumping station requires pumps in addition to the existing pumps, which shall be provided,  A decanter system shall be installed instead of the existing belt-press,  The fine screen at the inlet of the plant shall be replaced,  The UV system shall be replaced,  1 spare pump shall be provided for TM - 5, Ölüdeniz WWTP According to the information obtained from the plant's officials, survey-project preparation works have been initiated for Ölüdeniz WWTP, and the re-construction works are being planned. As the current structure, the sewerage network of the region has been completed up to 95%, and the project flow of the plant was 3,500 m3/day; however, the capacity reached to 6,000 - 7,000 m3/day in summer due to visitors. There is no flow meter at the plant inlet and the values provided are estimated based on the pump operation hours. The changes that may occur in the pump yields may differ basing on the wastewater amount fed to the plant. For this reason, since the collected wastewater is being pumped at the inlet with the pumping station, a flowmeter to be installed at this point shall be able to record a more accurate and precise value. As part of Emergency Action Plan, the requirements identified on-site for the motorized equipment are listed below.  The return pumps shall be replaced,  Blowers shall be replaced,  Riser pumps shall be replaced,  Denitrification pumps, pressure pipeline, check valves and valves shall be replaced, 33 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Göcek WWTP The wastewater system of Göcek region was tendered in 1999 and with the construction of the sewerage network, pumping station, wastewater treatment system and collection system, the WWTP was commissioned in 2007. The population of Göcek is about 5,000 and it is experiencing serious increases in summer due to tourism. The plant capacity of 4,500 m3/day is sufficient for the increasing population in summer. However, as Muğla ranks the second in terms precipitation amount in Turkey, and as there is a dramatic rainfall in winter months in the region, the flow rate increases to 8,000 - 10,000 m3/day, when it is inevitable to face capacity problems. In such cases, by-pass is made to the sea by the open channel next to the treatment plant. With a single pumping station, the wastewater collected in Göcek is pumped to a station including a sequencing batch activated sludge process, and following the biological treatment, the effluent is discharged to the stream by gravity and the stream pours into the sea. The discharge water passes through a sand filter (Quartz) and UV after treatment, therefore the quality is considered to be quite high. The requirements identified on-site for the motorized equipment at the plants are listed below.  The pumps in the plant shall be backed up,  The grit chamber is out of order, so it shall be replaced by a package system,  A decanter system shall be installed instead of a belt press, Dalaman WWTP The plant was constructed by international financing and the amount of wastewater fed to the plant is around 800 m3/h, which is about 19,200 m3/day. During the summer season, this value is low but during the winter, due to rainfall and overflow of Dalaman Stream, the construction of the sewerage system as CTP, and the cracks in the manhole roofs, a serious level of groundwater is leaking to the system, as stated by the operating staff. With 2 pumping stations, the regional wastewater is collected and pumped to the main collector system. The requirements identified on-site for the motorized equipment at the plants are listed below.  A generator is required for TM - 1 pumping station, (63 kVA)  A generator is required for TM - 2 pumping station, (100 kVA)  A generator is required for Dalaman WWTP, (750 kVA)  The grit chamber blower is broken down, so shall be replaced,  The coarse and fine screens shall be replaced,  An inlet flowmeter, O2 and pH meters shall be installed,  Belt-press shall be replaced with decanter systems,  The grit and grease chamber pumps shall be replaced with new pumps,  The aeration tank mixers are broken down, so shall be replaced,  A crane (2T) shall be installed for grit and grease chambers, 34 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  The return and sludge pumps shall be replaced,  The sludge thickening mixer shall be replaced,  The bridges over the tanks shall be replaced,  Submersible pumps shall be provided instead of Archimedes screw pumps,  The blower system shall be used instead of the aerator system, 35 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 5. ENVIRONMENTAL AND SOCIAL MANAGEMENT STRUCTURE AND RESPONSIBILITIES 5.1. Environmental and Social Management Structure Muğla Metropolitan Municipality General Directorate of Water & Sewerage Administration (MUSKI) is a public entity reporting to Muğla Metropolitan Municipality established in accordance with the Law no. 2560 by the Cabinet Decision no. 2014/6072 published on the Official Gazette dated 31.03.2014 with issue no. 28958. Muğla Province became a metropolitan by Law on Making Amendments on Some Laws and Statutory Decrees by Establishing Twenty Seven Sub-provinces and Metropolitan Municipalities in Fourteen Provinces no. 6360, legal entities of villages and town municipalities located within the territorial boundaries of subsidiary sub-provinces were disincorporated; villages became neighborhoods and municipalities were incorporated to their affiliated sub-provincial municipalities as one neighborhood under the names of their towns. In order to execute water and sewerage services throughout the province, General Directorate of Muğla Water & Sewerage Administration (MUSKI) was established (Image 3). Image 3: Administrative Boundaries of Muğla Metropolitan Municipality Main target and principle of MUSKI is to supply Muğla inhabitants a clean, high quality and healthy drinking water, to use and preserve the water resources in the most efficient way, to ensure the recycling of used waters and to provide high standard services by adopting a modern management approach in its institutional development. MUSKI is responsible for the preparation, implementation and monitoring of this ESMP. It is also responsible for ensuring the organization of the public participation meeting 36 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT in order to get the views of the affected communities and groups, together with the supervision consultant, and to create a grievance mechanism and put it into practice. 5.2. Training The second important aspect for the effective implementation of the ESMP is the training of staff (engineers, technical staff, workers, etc.) who will work in the construction activities. The contractor shall generally inform and train its staff about the environmental issues, and particularly about the ESMP requirements. They can use their own resources for this, as well as receive services from private firms or related departments of universities. The environmental and social training program shall include the following:  Environmental and social impacts of projects and mitigation measures,  Understanding the reporting requirements and rules,  Informing the public institutions about the environmental and social aspects of the projects and the legislation,  Training on the relations with the community and press members,  Training on response to environmental accidents,  Training on recording all kinds of complaints and requests that may arise during the project process in the grievance mechanism of the project and responding in a timely manner, The Contractor is liable to keep records of the environmental and social training provided to its staff. The effectiveness and adequacy of the training shall be tested by internal audits. The Contractor is liable to ensure that the subcontractor’s staff is also trained on the mentioned subjects and take this into consideration while making a contract with the subcontractors. 5.3. Institutional Arrangements, Required Approvals and Permits The main actors in the implementation of this framework are the Project Management Unit (PMU) of Iller Bankasi and MUSKI, who put forward the project. A summary of roles and responsibilities is given in Table 4. Main Beneficiary Institution and its Responsibilities The Municipality has roles and responsibilities regarding the below-mentioned issues:  Providing health and social aid including public hygiene.  Enabling public works covering the construction of urban roads, bridges and similar infrastructure defined in the development plan, and land acquisition for the construction works.  Providing culture and training activities.  Maintaining welfare of people including public health and sanitation installation practices as well as agriculture and economy. Main duties of Water and Sewerage Administrations:  Responsible for construction and operation of the required environmental infrastructure (drinking water and urban wastewater) in principle. 37 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  Applying to the Directorate General of State Hydraulic Works or Iller Bankasi for assistance regarding financial, technical and construction works.  Responsible for the construction, operation and maintenance of water supply plants and urban wastewater infrastructure within their service areas. Table 4: Roles and Responsibilities Municipality - MUSKI Iller Bankasi World Bank Financial Roles Beneficiary Financial intermediary Main finance source Application Process Provision of request Review and analysis of Accepting the relevant based applications the applications to be final decision made with submitted to the World eight participating Bank municipalities Preparation Process Implementation of the Ensuring coordination Assisting Iller Bankasi in laws and regulations and among the selected the development of a the other policies required municipalities to ensure database system on to be followed by the compliance with all the performance and progress World Bank through Iller rules and regulations during the preparation Bankasi, throughout the project phase Forming an internal Providing technical working structure for the guidance to Iller Bankasi investment options Number of Personnel Assigning a social expert Determination of the team Assisting Iller Bankasi in and an environmental structure establishment of a expert monitoring team Roles in the Project Preparing the ESMP and Main responsible for the Reviewing the project establishment of the monitoring of ESMP and development phases grievance mechanism the grievance mechanism Put all the project Inspect and monitor all Review the submitted construction works and the processes to ensure reports to identify consultancy services on that all the environmental whether or not the Bank tender as part of the and social operational standards are complied previously determined policies of World Bank rules are properly implemented Responsibilities of the other stakeholders Iller Bankasi Iller Bankasi is the related institution of Ministry of Environment and Urban Planning. Iller Bankasi has two core functions: a) Support infrastructure development at the local level through technical assistance, grants and loans, b) Transfer central tax revenues to local authorities, Municipalities are the stakeholders of Iller Bankasi which plans, builds and finances water supply, sewerage networks, water and wastewater treatment plants, solid waste management systems, sea outfall, geothermal applications and building constructions (municipal buildings, 38 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT cold storage, station buildings and landscape architecture, etc.) needed by municipalities. Iller Bankasi shall ensure the execution of the following specifically for this project:  Provide guidance on the preparation of the project documents by MUSKI in accordance with the World Bank requirements and the public participation meetings and relevant announcement requirements,  Provide guidance to MUSKI officials and consultants about the World Bank’s operational policy requirements (documents and procedures) on cultural assets, natural habitats, forests and international waterways,  Review documents related to the environmental and social assessment of the project, submit a written opinion to MUSKI’s consultants, and officially approve the documents and procedures in accordance with the requirements of the World Bank operational policies,  Ensure other agreements regarding the implementation of the requirements of ESMP and other environmental and social protection measures are signed,  Document the performance, recommendations and additional steps to be taken as part of the overall project inspection to be monitored, inspected and reported every 3 months by MUSKI for the implementation of ESMP requirements and report to the World Bank every 6 months as part of project progress report,,  Have an opinion about the thoughts of the relevant groups and local environmental / social experts on the environmental and social aspects of the project actions and, if necessary, meet with them during site visits,  Facilitate coordination and communication with the World Bank’s monitoring missions on the environmental and social protection measures of project implementation, World Bank The duty of the World Bank is to supervise and approve the use of loan obtained from the Bank as part of the relevant work and compliance of the Tenders and Contracts with the World Bank tender and contract documents and procedures. The transactions to be made will be checked by the Bank in certain periods. Contractor The Directorate General of MUSKI is responsible for the environmental and social impacts originating from the project during the construction and operation phases. Before the tender for the construction phase is called, MUSKI shall include the ESMP in the tendering documents and ensure that the Contractor is aware of the environmental and social commitments made. The activities that shall be performed by the Contractor and supervised by the Consultant are as follows: 39 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT  Practice all the conditions and rules mentioned in the ESMP document, which is a part of the contract document on-site and at the technical office and revise it with MUSKI, if required,  Provide necessary trainings to the staff who will work during the construction phase,  Provide necessary information to MUSKI at the ESMP introduction meeting to be held for the public and non-governmental organizations as part of the project, manage grievance mechanism and regularly report the complaints to MUSKI,  Regularly monitoring the project activities and drafting quarterly Environmental and Social Monitoring Reports as part of ESMP and submitting those reports to Directorate General of MUSKI. 40 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 6. ENVIRONMENTAL AND SOCIAL MANAGEMENT PLAN 6.1. Environmental and Social Background Muğla with a surface area of 12,890 km2 is neighboring Aydın in the north, Denizli and Burdur in the northeast, Antalya in the east, and surrounded by the Mediterranean Sea in the south and the Aegean Sea in the west. In the most eastern and westerns sides of the province, Seydikemer Doğanlar Neighborhood Karatepe Locality and Bodrum GümüĢlük, Ġnceburun localitie exist, respectively. Muğla is located between the southern part of the Menderes massive and the Teke Mountains, the western tip of the Taurus system. In these mountains, some characteristic formations were found by Ed.Suess (1901) and therefore the continuation of ranges (large ophiolite masses, radiolarites, thick limestone series resulting in flysch) were desired to be shown on the Dinaris-Taurus Arc (Arc dinaro-taurique), where the eastern and western arms are combined. In Muğla, fauna existence is quite diverse and abundant and in general there are 6 endemic fauna species. In Marmaris Adaköy, fallow deer protection zone and in Marmaris Karadağ peninsula, Yılanlı Çakmak Kocatepe and Köyceğiz, wild goat breeding and protection sites are present. The rare, big sea turtle species “Caretta Caretta” is under protection and control in Dalyan-Ġztuzu breeding zone. The most important fauna assets are the Mediterranean flea (Monachus monachus) and Caretta caretta. Muğla is also rich in avifauna such as quail, partridge, stork, swallow, falcon, sparrow, wild goose and other fauna elements like wild goat, witch, wolf, jackal, fox and rabbit. In addition, there are 19 endemic flora species encountered in Muğla. Most important ones are Liquidambar orientalis, Datça Persimmon, and Pinus halepensis. The three important rivers of Muğla Province are Çine Stream, EĢen Stream and Dalaman Stream which is located between Ortaca and Dalaman and considered as the border between these two sub-provinces. Çine Stream is named Yatağan Stream when passing through Yatağan and EĢen Stream is named Seki Stream passing through Seki town. There are two large lakes in Muğla which are Lake Bafa, extending to the borders of Söke sub- province of Milas and Aydın province, and Lake Köyceğiz in Köyceğiz sub-province. In Muğla, water is supplied from Mumcular Drinking Water Treatment Plant (DWTP) Mumcular Dam, Güvercinlik Drinking Water Treatment Plant (DWTP), Geyik Dam, from Marmaris Drinking Water Treatment Plant (DWTP), Marmaris Atatürk Dam, from 12 deep drilling wells belonging to Mumcular DWTP, from 6 Çamköy deep drilling wells belonging to Güvercinlik DWTP and from the other deep drilling wells in Muğla belonging to Water and Sewerage Administration. In the province of Muğla, there are several protection areas such as Saklikent National Park, Marmaris National Park, Ölüdeniz-Kıdrak Nature Park, Ömer EĢen Nature Park, Katrancı Nature Park, Küçük Kargı Nature Park, Çubucak Nature Park, Ġnbükü Nature Park, Kovanlık Nature Park, Lake Bafa Nature Park and Wetland, Usuluk Nature Park, Güvercinlik Nature Park, Sırtlandağ Pinus halepensis Nature Conservation Area, Lake Kartal Nature Conservation Area, Lake Köyceğiz, Metruk Tuzla and Güllük Delta, Dalyan Wetland Ecosystem, and Gökova, Köyceğiz-Dalyan, Fethiye-Göcek, Datça-Bozburun, Patara Special 41 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Environmental Conservation Areas. In addition, there are 167 natural conservation sites, 15 archeological and natural conservation sites, 3 urban and natural conservation sites, 1 historic and natural conservation site, and 1 urban-archeological-natural conservation site. Regarding the land use in Muğla, the highest rate is recorded as forest and semi-natural areas with 73.35%. This is followed by agricultural lands with 23.07% and artificial areas with 2.41%. The population density is low compared to Turkey average. In recent years, there is a great increase in population during summer months due to the development of tourism. Agriculture is one of the major sources of income. The main source of livelihood of the public is tourism, agricultural production, forestry products, underground resources management, traditional handicrafts and fish production. 6.2. Environmental and Social Impacts Air quality: Dust formation is expected due to excavation works as part of construction and land preparation works of the project. It is anticipated that the impacts are temporary and reversible. In addition, exhaust emissions from construction machinery and equipment are expected. Necessary measures shall be taken against the formation of dust and exhaust gas. In this context, construction machinery and equipment and vehicles will be periodically checked and maintained. Therefore, the effects are expected to be low. However, if the emission levels influence the sensitive receptors and the communities in the vicinity negatively, additional measures will be taken. Noise: The noise caused by the construction machinery and vehicles is expected to have a negative impact on sensitive receptors around the project site. With the aim of minimizing the impact, construction works will be carried out during daytime (07:00 a.m. - 07:00 p.m.). The noise levels in the sensitive receptors will be monitored regularly and additional measures will be taken if needed. Water and Wastewater: MUSKI and the supervision consultant are liable to supply the required water for the project without adversely affecting the groundwater and surface waters. If the excavated trenches are filled with surface water, groundwater or rainfall, the potential muddy water in these channels will be discharged, and the water to be discharged will not be directly discharged to the receiving environment. These waters will be discharged to the receiving environment after eliminating the sand and sludge. Traffic: A density in the local traffic is expected in the content of the works to be executed due to vehicles entrance and exits to and from the construction sites. Failure to fully enclose the working sites and placement of the necessary warning signs may result in accidents that may threaten community health and safety. In order to prevent those situations, the construction schedule and restrictions on traffic will be announced to the communities on a timely basis. Community Health and Safety: MUSKI and supervision consultant shall investigate the area and take necessary measures for the residents of the area. Warning signs shall be installed on the work site and the perimeter shall be surrounded by fences to avoid trespassing. The buildings where the mechanical and electrical equipment are located shall 42 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT have warning signs to warn people. Banisters shall be installed to the pumping stations, if they lack banisters; and the buildings shall be surrounded by fences. Occupational health and safety: Construction works can cause accidents that may threaten the health and safety of workers if measures are not taken. Thus, MUSKI and the supervision consultant are liable to provide safe and healthy work environment to the workers. The workers shall be informed about job descriptions, responsibilities and risks about occupational health and safety. The workers will be provided with the necessary personal protective equipment and information on work and occupational safety and relationship with the local community through regular trainings prior to commencement of works. Before the construction starts, a Risk Assessment Report shall be prepared for all works to be carried out and necessary measures shall be taken to avoid related risks. "Emergency Response Plans" shall be prepared for a possible accident and emergency and emergency teams shall be established and drills and training shall be carried out in line with the emergency scenarios. Employment: Personnel shall be recruited during the construction phase of the project. Local manpower and recruitment options shall be considered to the extent possible. Furthermore, accommodation shall be required for the employees specialized on a particular matter and arriving from out of town. Accommodation shall be provided at areas close to downtown. MUSKI and sub-consultants shall never allow child labor or forced labor under no circumstances. All Turkish Laws and International Labor Organization Conventions related to child labor, forced labor, discrimination, freedom of association and collective bargaining shall prevail. Labor influx shall be considered as part of the risks arising from long-term accommodation of the workers at the construction camp area to be established at the work site during the construction of the investments. However there will be no camp areas within the work site. The employees shall be recruited from the locals as many as possible. Therefore, labor influx is not expected. Waste management: During the works, vegetative top soil shall be excavated from time to time. However, in case the excavation material is more than necessary, keeping in contact with the related institutions, the excess of excavation will be disposed as needed. In addition to the excavation wastes, it is expected that hazardous and non-hazardous solid wastes to be generated. These wastes will be transported and disposed separately by licensed companies in accordance with local legislations. MUSKI and the supervision consultant are responsible for contacting with the licensed companies and ensuring the recovery / disposal of all wastes as part of local legislation and WB criteria. All employees to be recruited shall be provided training to raise awareness on waste reduction and waste management. Natural Habitats: There are many protected areas in the province of Muğla, but no negative impact on sensitive areas is expected, since the project covers the replacement of the equipment at the existing WWTPs, only. 43 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Cultural assets: At this stage of the project, no impact on cultural assets is anticipated. For accidental findings, a chance-finds procedure will be established in accordance with the Turkish legislation, in which communication will be established with the relevant authorities and the legislation will be implemented. 6.3. Mitigation Plan As part of the planned project, Mitigation Plan has been prepared for each phase of the project to mitigate the impacts on the land, water, air and other environments. 6.3.1. Mitigation Plan for the Construction Phase of the Mechanical Equipment Renewal Project Corporate Phase Subject Rehabilitation Measure Cost Responsibility Construction Pedestrian  Perimeter safety of the To be covered MUSKI, Safety worksite shall be established as part of Provincial and warning signs shall be the Project Directorate of installed to sustain safety and Budget. Environment security. and Urban Planning, Supervision consultant Corporate Phase Subjec Rehabilitation Measure Cost Responsibility t Construction Traffic  Safety measures shall be taken for To be covered MUSKI, the traffic flow in line with the as part of Provincial approved traffic circulation the Project Directorate of projects and warning signs shall Budget. Environment be installed. and Urban  Drivers shall be informed about Planning, alternative passage routes. supervision consultant 44 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Corporate Phase Subject Rehabilitation Measure Cost Responsibility Construction Transportation  Clearly visible warning and To be MUSKI, Safety informative signs shall be covered supervision installed around the project as part of consultant area. the  The working hours shall be Project limited. Budget.  Informing the residents about the work to be executed at least one week earlier.  Identify alternative roads not to cause any problems in the roads used by the local public during the work hours  Construction of temporary pedestrian and walking paths for the safety of pedestrians  Conform to speed limits,  Inform the drivers who will be working during the project activities and work machine operators about safe driving  During the transportation activities, the existing roads will be tried not to be damaged and compensate the cost in the event of any damage. 45 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Corporate Phase Subjec Rehabilitation Measure Cost Responsibility t Construction Solid  Take measures for minimum To be covered MUSKI, Wastes waste generation, as part of the Provincial  Temporary storage of all non- Project Budget. Directorate of hazardous wastes and excavated Environment materials generated due to and Urban construction works at the solid Planning, waste storage area without any Supervision adverse impacts on the consultant environment and by defining the waste categories (recyclable, hazardous, inert, non-hazardous, etc.) in line with the national legislation and World Bank criteria,  Use reusable rocks, soil and other materials for the project,  Enable disposal of non-reusable non-hazardous and hazardous wastes at licensed facilities in line with the legislation,  Keeping records regarding waste generation, storage and disposal  Provide training to the employees regarding waste management practices,  Collect all excess excavation material at a storage area selected by the officials of the municipality. . 46 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Corporate Phase Subject Rehabilitation Measure Cost Responsibility Construction Hazardous  Regularly review the To be covered MUSKI, Waste conditions of the vehicles as part of the Provincial and other machinery Project Directorate of equipment to be used Budget. Environment during the course of the and Urban works, Planning,  Store fuel oil and oil in Supervision compliance with the related consultant legislation and isolation and cleaning of the area in the event of a spill,  Store waste oils and other hazardous wastes to be generated and dispose to the licensed facilities (recycle) according to the related regulations. Corporate Phase Subject Rehabilitation Measure Cost Responsibility  Inform the relevant Construction Impacts on institutions (gas, To be covered MUSKI, the existing electricity, as part of the Provincial infrastructure Project Budget Directorate of telecommunication, fuel Environment lines, etc.) before and Urban commencing the Planning construction works and obtain necessary permits to avoid damage to other structures 47 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Corporate Phase Subject Rehabilitation Measure Cost Responsibility Construction Noise  Limit working hours, To be covered MUSKI, (Equipment  Define a schedule and/or as part of the Provincial revision and other kinds of restrictions Project Budget. Directorate of installation for the works carried out, Environment work,  Use of appropriate and Urban pumping construction / installation Planning, stations) methods and equipment Supervision  Provide noise barriers for consultant the areas where the works are carried out,  Inform the residents of nearby settlements about the time of construction activities,  Comply with the (daytime) 70 dBA (Environmental Noise Assessment and Management Regulation) limit value for continuous worksite noise. To ensure this, periodic maintenance and lubrication of the work machines shall be done in a timely manner and regularly, and the parts which may cause excessive noise shall be replaced. Corporate Phase Subject Rehabilitation Measure Cost Responsibility Construction Protection  Through the appropriate To be covered MUSKI, of water mechanical equipment as part of Supervision resources revisions / installation Project Budget. consultant methods, the possible fuel oil and petrol, hazardous waste, wastewater etc. shall be prevented from contaminating the water resources. 48 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Corporate Phase Subject Rehabilitation Measure Cost Responsibility Construction Dust  Close or cover the haulage of To be covered MUSKI, trucks that transport materials, as part of the Provincial  Irrigate locations where there is Project Budget. Directorate of dust, Environment  Remove excess material and and Urban clean the work site after the Planning, completion of works, Supervision  Use of protective covers or consultant curtains for the areas where most of the dust is formed. . Corporate Phase Subject Rehabilitation Measure Cost Responsibility Construction Material  Providing all materials to be To be covered Supervision supply supplied for the project from as part of consultant (sand, companies / suppliers that have Project Budget. concrete valid working licenses. Prefer pipes, local suppliers, if applicable. etc.) 6.3.2. Mitigation Plan for the Operation Phase of the Mechanical Equipment Renewal Project Phase Subject Rehabilitation Measure Cost Corporate Responsibility Operation / Water  Draft an action plan to prevent To be covered Plant owners Usage Resources the wastewater, hazardous as part of the and related and Water waste, waste oil etc. from Project inspection Quality contaminating the water Budget. authorities resources during the maintenance and repair on the mechanical equipment. . 49 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Phase Subject Rehabilitation Measure Cost Corporate Responsibility Operation / Noise  The noise level within 100 To be covered MUSKI Usage from meters to the plant shall not as part of the pumps exceed 60 dBA. Accordingly, Project Budget. and noise insulation shall be pumping ensured in the pumping stations stations. Blower motors shall have an acoustic cabin to prevent the noise from the source and the plant's interior walls shall be sound insulated.  Regular (monthly) maintenance of all mechanical equipment that may cause noise shall be carried out.  The oil levels of the equipment and their equipment such as silencers, etc. shall be checked 4 times a year (seasonally). A long term natural sound insulation can be ensured by planting trees around the pumps and the promotion centers. 50 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Phase Subject Rehabilitation Measure Cost Corporate Responsibility Operation / Community  The buildings where the To be covered MUSKI Usage health mechanical and electrical as part of the and equipment are located shall Project occupational have warning signs. Budget. health and  If there is no railing at the safety pumping stations, these shall (treatment be constructed. plants and  These buildings shall also be pumping protected by safety fences. station)  Measures against the danger of methane (CH4) and hydrogen sulfide (H2S) gas shall be taken when it is necessary to enter into the pumping stations. For this purpose a portable methane (CH4) and hydrogen sulfide (H2S) measuring equipment shall be provided and one shall not enter into the station without a mask.  The hygiene and safety of the personnel shall be given importance. Manhole covers shall fit to their places and cannot be removed easily, shall be checked continuously to prevent falling and the missing manhole covers shall be completed. 51 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Corporate Phase Subject Rehabilitation Measure Cost Responsibility Operation / Hazardous  In the event of the generation To be covered MUSKI, Usage Waste of waste oil from the as part of the Provincial equipment in the pumping Project Directorate of stations, the oil shall be sent to Budget. Environment and the licensed disposal facilities Urban Planning, and penetration of it into the Supervision nature shall be avoided. consultant  Waste engine or hydraulic oils, which may be occur as a the result of maintenance-repair at the treatment plants, shall be collected in the red waste oil barrels and accumulated for maximum 6 months, and shall be recycled in accordance with the "Waste Oil Control Regulation". Phase Subject Rehabilitation Measure Cost Corporate Responsibility Operation / Odor  Ventilation fans shall be To be covered MUSKI Usage supplied for the pumping as part of the stations and odor removal Project Budget. units shall be installed at Wastewater Treatment Plants to ensure public and workers’ health and satisfaction. 6.2. Monitoring Plan Environmental monitoring provides information on key environmental issues, especially on the efficiency of measures that were taken and environmental impacts of the project at the implementation stage of the project. Such information enables the evaluation of success of the measures which are a part of project supervision for the project owner and for supervision mechanism and to allow execution of proper action whenever necessary. Accordingly, monitoring and measurement plan has been prepared. 52 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 6.2.1. Monitoring and Measurement Plan for the Construction Phase of the Mechanical Equipment Renewal Project Parameter Phase Where to How to Monitor? When to Why to Monitor? Cost Responsibility Monitor? Monitor? Transportation Construction At relevant area According to the complaints Daily Prevent To be covered Supervision Safety and and its vicinity received from the community throughout the transportation as part of the consultant, Transportation within the vicinity of the project activities interruptions and Project Budget. regulating Interruptions area or the ones affected from provide authority transportation activities transportation Through controlling the warning safety and security and informing signs Dust generation Construction At relevant area Visually -in the event of irritation Weekly To protect the To be covered Supervision and its vicinity in the respiratory system -and throughout the employees' and as part of the consultant, according to the complaints activities community health Project Budget. Provincial received from the population and Air Quality Directorate of within the vicinity of the project Environment and Urban Planning Unpleasant Construction At relevant area Visually, depending on the Weekly To protect the To be covered Supervision Noise, Vibration and its vicinity respiratory system disorders throughout the employees' and as part of the consultant, and Exhaust Gas Complaints from the population activities community health Project Budget. Provincial Impacts within the vicinity of the project and Air Quality Directorate of and employees Environment and Urban Planning Fuel oil, oil, Construction Under and Visual inspection to detect spills Daily To prevent To be covered Supervision antifreeze, etc. around the throughout the inappropriate as part of the consultant, spills storage or usage activities storage, Project Budget. Provincial locations for the transportation and Directorate of materials disposal Environment and Urban Planning 53 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Parameter Phase Where to How to Monitor? When to Why to Monitor? Cost Responsibility Monitor? Monitor? Decreases in the Construction At relevant area Visually -based on the irritation in Weekly To protect the To be covered Supervision air quality and its vicinity the respiratory system -and throughout the employees' and as part of the consultant, because of according to the complaints activities community health Project Budget. Provincial machine received from the employees and and Air Quality Directorate of emissions the population within the vicinity Environment of the project and Urban Planning Alterations in the Construction Related area Visually, geotechnical Before and after Protection of To be covered Supervision land structure investigations the natural soil as part of the consultant, because of commencement structure Project Budget. regulating excavation works of works authority and debris collection, erosion Community Construction Construction On-site observations: Presence Daily during Protection of To be covered Supervision health and safety, area and of warning signs and barriers construction community health as part of the consultant, occupational worksite for community safety and occupational Project Budget MUSKI health and safety safety Grievance Construction Construction "Grievance & Suggestion Daily Protection of To be covered Supervision Mechanism area and work Forms" distributed around and throughout the community health as part of the consultant, site nearby the work site shall be activities and occupational Project MUSKI collected by the assigned safety Budget. personnel and submitted to MUSKI. The grievances received through the website, by phone and in written to the attention of MUSKI shall be monitored by MUSKI. "Grievance Close- out Form" shall be filled in. 54 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Parameter Phase Where to How to Monitor? When to Why to Monitor? Cost Responsibility Monitor? Monitor? Occupational Construction ConstructionFill in a delivery form for the Throughout Occupational To be covered Supervision Safety - personal protective equipment, area and work the activities health and safety, as part of the consultant, personnel site Supervise the use of personal preserve Project MUSKI protective protective equipment during occupational Budget. equipment and site audits, health and safety toolbox talks Provide basic training during and avoid the commencement of works accident risks and further training monthly in line with the regulation and keep the records of the training, as part of the Regulation on the Principles and Procedures of Occupational Health and Safety Training, Test and evaluate after the training, Employees and Construction Construction Data acquired through site Daily Protection of To be covered Supervision Community area and work supervisions and feedbacks throughout the community health as part of the consultant, Accident site shall be recorded via accident activities and occupational Project MUSKI Statistics report and submitted to the safety Budget. attention of MUSKI officials the very same day. MUSKI will immediately notify Iller Bankasi and Iller Bankasi will notify the World Bank about the incident in 5 business days, and in 30- business day about the incident investigation report together with the corrective action plan. 55 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 6.2.2. Monitoring and Measurement Plan for the Operation Phase of the Mechanical Equipment Renewal Project Parameter Phase Where to How to Monitor? When to Why to Cost Responsibility Monitor? Monitor? Monitor? Noise Operation At pumping With noise measurement Periodically In order to protect MUSKI MUSKI stations equipment (once a community health Keeping a regular record of month is equipment maintenance and suggested) control form and in the event of complaint Odor Operation At pumping To be monitored through Weekly In order to protect MUSKI MUSKI stations continuous supervision and Regular community health community feedbacks. "Grievance Supervision - Close-out Form" shall be filled in. Community feedbacks Occupational Operation Pumping Fill in a delivery form for the Daily Occupational To be MUSKI Safety - Stations – personal protective equipment, throughout health and safety, covered personnel Work Sites Supervise the use of personal the activities preserve as part of protective protective equipment during site occupational the equipment and audits, Provide Basic Training health and safety Project toolbox talks during the commencement of and avoid Budget. works and further training accident risks monthly in line with the regulation and keep the records of the training, as part of the Regulation on the Principles and Procedures of Occupational Health and Safety Training, Test 56 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Parameter Phase Where to How to Monitor? When to Why to Cost Responsibility Monitor? Monitor? Monitor? and evaluate after the training, Prepare work permits, Community Operation Work Sites On-site inspection of: Warning Daily Protection of To be MUSKI health and signs installed to protect the throughout community health covered safety citizens from accidents and the activities and occupational as part of hazardous and dangerous wastes, safety the Barriers and equipment such as Project fences, etc. to avoid trespassing, Budget. Grievance Operation Construction The grievances received through Daily Protection of To be MUSKI Mechanism area and work the website, by phone and in throughout community health covered site written to the attention of MUSKI the activities and occupational as part of shall be monitored. safety the "Grievance Close-out Form" shall Project be filled in. Budget. 57 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 7. ENVIRONMENTAL AND SOCIAL MONITORING REPORT Environmental and social issues included in mitigation measures will be monitored and supervised by experts assigned by Iller Bankasi. Although environmental and social impacts are expected to be at a very low level, potential negative environmental impacts are planned to be prevented or mitigated at construction and operation stages. Environmental Monitoring System will include the following: • General Environment • Air Emissions • Soil • Surface and groundwater • Biodiversity • Noise and dust emissions • Social Monitoring Iller Bankasi shall supervise sub-projects regularly during construction and operation phases in order to ensure proper implementation of ESMP. If Iller Bankasi identifies any problem in the implementation of ESMP, it shall inform relevant municipality accordingly and shall come to an agreement with regard to the measures that has to be taken for solving the subject issues. Iller Bankasi shall present its findings in its semi-annual progress reports to the World Bank. In order to bring any other problems to the attention of the World Bank, Iller Bankasi can also submit reports whenever necessary in more frequent intervals. World Bank project team shall visit project sites as part of the project supervision activities with certain intervals or whenever necessary. MUSKI shall supervise works realized by supervision consultant company / companies during construction and operation phases in line with environmental and social management plans (ESMP) and hire expert environmental consultants to assist them in adequate follow-up of ESMP. MUSKI shall work in coordination with Iller Bankasi during the preparation and monitoring of ESIA and ESMP and grievance mechanism. Before implementation of the project, a transparent and comprehensive grievance mechanism shall be established to receive and solve concerns, questions and complaints of communities affected from the project's environmental and social aspects. The system shall enable proper recording of complaints, concerns and requests of affected people and evaluation of these in a timely manner. The system to be established shall be announced and introduced before the construction, and open to all project stakeholders (including the project staff) to convey their complaints and requests. Several issues such as compliance criteria of sites that the project components overlap, compensation, etc. might cause complaints. MUSKI shall provide appropriate procedures to effectively solve the problems of the affected people in a timely manner and without causing any unjust suffering. Moreover, MUSKI shall take special measures to provide equal accession of sensitive groups (e.g. senior citizens, disabled, etc.), in particular, to grievance resolving mechanisms. MUSKI shall exert all necessary efforts for the announcement of project's grievance mechanism for affected people and settlement(s) through all types of 58 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT disclosure and consultation meetings throughout the project duration. MUSKI can allocate a contact person (name/position) accessible to whom all types of problems (concerns, complaints, requests, etc.) related to the project can be conveyed, including those that are related to land during the construction phase. This person shall be responsible for keeping records of these filed complaints. MUSKI and local office shall ensure handling and resolving of all complaints in a timely manner; in line with World Bank requirements. Grievance mechanism shall be presented by MUSKI in semi-annual reports, particularly when the construction works start. There shall be more than one grievance channel which can be listed as follows:  through CIMER (Presidency Communication Centre)  through MUSKI website  By phone  By filling in and conveying of complaint forms that shall be available at project site and neighborhood headman's office All complaints shall be given a document receipt number and in accordance with their subject, along with their print-outs, shall be conveyed to relevant sections and resolution process shall be started. Issues whether or not solved shall be followed up together with the time concern. Telephone contact numbers of institutions and also persons in charge and MUSKI addresses were given to Mukhtar’s offices. It was announced that in case of a demand for information on any related issue, contact can be established through MUSKI Call Centre. Moreover, the existing website shall be updated including the project, a special project page shall be provided to enable the stakeholders to follow up the developments through the website. "Grievance & Suggestion Form" shall be used before the construction phase through the website. Grievances shall be recorded daily and submitted to the attention of the related department of MUSKI. Related department shall contact the complainant and offer a solution. "Grievance Close-out Form" shall be filled in and project activities shall be monitored regularly. As part of ESMP, Environmental and Social Monitoring Reports shall be prepared. 59 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 8. PUBLIC PARTICIPATION A. MEETING SCHEDULE Meeting Announcement Method : Newspapers, Notices, Announcement Date of Meeting (1) : 01.08.2018, Time: 2:00 PM Meeting Venue : Atatürk Caddesi, Akçaalan Mahallesi, Sokak No: 42, Akçaalan Multi-purpose Hall Date of Meeting (2) : 02.08.2018, Time: 2:00 PM Meeting Venue : Ölüdeniz Mahallesi, Ölüdeniz Caddesi, No:3 Ölüdeniz Municipality Hall Attendees : Information regarding the attendees is enclosed. Meeting Schedule : 1. Opening Speech (MUSKI) 2. Turkey’s National Anthem and a Moment of Silence 3. Project Introduction (ARÜV) 4. Discussions 5. Closing Speech and Acknowledgments (MUSKI) B. METHODS USED TO REFLECT THE PUBLIC OPINIONS TO THE REPORT Before the public participation meeting, General Directorate of MUSKI sent an invitation to the public institutions for the meeting on July 18, 19, 24 and all neighborhood headmen were informed. The headmen were requested to announce the prepared notices to the community by proper means (announcement, on boards, etc.). The notices published are given in Image 4. The photos of the notices hang on boards and the official report of the notice were submitted to MUSKI. (Image 5) Public Participation Meeting was published on page 6 of the Fethiye Newspaper dated 20.07.2018 and page 2 of the Bodrum Ekspres Newspaper dated 20.07.2018 and announced on the website of MUSKI. (Image 6) Brochures promoting the project were published to be distributed before and during the meeting. (Image 7) A PowerPoint presentation was prepared for Public Participation Meeting, which included promotion of the project. In presentations, description of the project, its importance, environmental and social impacts were supported with figures and photographs. Impacts regarding construction and operation stages of the project were evaluated and presented as two separate stages. (Image 8) A "Public Participation Meeting" was held at Akçaalan Multi-purpose Hall on 01.08.2018 and Ölüdeniz Municipality Hall on 02.08.2018 to inform the locals who may be affected from the project about the project and hear their comments and suggestions. (Image 9-10) 60 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Image 4. Notification Texts 61 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Image 5. Photos of Announcement Notice 62 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Image 6. Newspaper Articles 63 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Image 7. Promotional Brochures Image 8. Presentations 64 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 65 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Image 9. Photos of the Meeting held on 01.08.2018 66 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Image 10. Photos of the Meeting held on 02.08.2018 67 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT C. Q&A FOLLOWING THE PRESENTATION C.1 Q&A followed by the Public Participation Meeting held on 01.08.2018 C.2. Q&A followed by the Public Participation Meeting held on 02.08.2018 C.1 Q&A followed by the Public Participation Meeting held on 01.08.2018 The questions asked by the attendees at the end of providing information during the public participation meeting held at Akçaalan Multi-purpose Hall on 01.08.2018 and the answers are as follows. Question : RECEP DEMIRBAY - I am a resident of Islamhaneleri Neighborhood. Could you please define what physical and biological treatments are? I want to learn how the straits will be affected. What is the start and completion date for the project? Do you think the pumping stations to be constructed at Islamhaneleri Neighborhood will be sufficient? You have also mentioned renewal of the vehicles. As I remember from the catalogues, MUSKI has 120 vehicles. As you know, wastewater is collected at septic tanks and emptied by vacuum trucks at Islamhaneleri Neighborhood. We had a vacuum truck in our neighborhood, but it was appropriated. It is now a property of the Metropolitan Municipality. We do not have any vacuum trucks in our neighborhood anymore. Therefore, we work with private companies. I would like to mention some problems of the houses in our neighborhood. For example, a household having a septic tank of 20 m3 shall empty it on a daily basis. People cannot afford 150 TL for emptying their septic tanks every day. Therefore, people empty their tanks to the roads at nights. The roads are like wastewater creeks. Where will this project start from? Is it going to start from locations where there are no sewer lines or will it have to be connected to the force main? I think it should start from Islamhaneleri. because the neighborhoods you have mentioned have a sewerage system. It has been 30 to 35 years. It is not a big deal for a sewerage line to be in operation for 35 years. Take Istanbul, they do not renew the sewerage lines at every 30 years. Therefore, I think the priority shall be given to the regions which do not have any sewerage line. Another question is if the capacity of the treatment plant will be sufficient. Answer : MEHTAP ÜNLÜ - In physical treatment, only visible wastes are removed from the domestic wastes by means of mechanical equipment. Biological treatment is a conventional treatment system where only organic materials are treated, excluding trace elements. In advanced biological treatment nitrate and phosphate, i.e. critic elements in nature, are also removed. It is a high- tech treatment system. We designed Turgutreis Wastewater Treatment Plant with an Advanced Biological Treatment Plant technology. A sufficient amount of the effluent from the treatment plant will have the quality to be used for irrigation purposes. In other words, the Ministry has some irrigation water criteria published in the "Wastewater Treatment Plant 68 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Communique on Technical Procedures". So the effluent to be used for irrigation purposes will have a quality to irrigate vineyards/gardens or for service means. The remaining effluent will be connected to the sea discharge. It will be discharged to the Bodrum peninsula gulf. It will be completely treated before being discharged. Currently, as you all know, wastewater is discharged to environment without being treated. This is such a shame for our country. So, in line with our budget, and through loans when our budget is not sufficient, we have to serve the nature. Thanks to the subject network, the collected domestic wastewater will be transmitted to the new treatment plant to be constructed in Turgutreis. There is no treatment plant in Turgutreis at the moment. Iller Bankasi constructed a sewerage system for Turgutreis 35 years ago and the wastewater collected through this system is transmitted to a pumping station close to Sakıp Sabancı High School; and then are connected to the sea discharge; so there is no treatment. Another question was whether or not the flow from Islamhaneleri Neighborhood could be achieved without a pumping station. The project was completely designed considering hydraulic profile calculations. This means, pumping stations will be constructed where the flow by gravity cannot be achieved. In other words, it does not mean that there would not be a flow, unless there is a pumping station. Therefore, the design shows that a gravity flow can be achieved at Islamhaneleri Neighborhood without the need to build a pumping station and the depth of the network was considered accordingly. Another question was the renewal of vehicles. These vehicles are completely technical vehicles to improve the operation of the existing treatment plant and serve you better. Hence, these vehicles are all industrial vehicles. We will not need emptying the septic tanks as soon as the construction of these projects is completed. Indeed, this is the main purpose. I must admit we cannot fulfil all of the requirements. We have our own vacuum trucks, but the number of them is not enough. Hence, the requirements cannot be satisfied. This is also a problem for us. Regarding the question where will the project start from, this is a 330 km long network. This means, in the event we initiate the whole project throughout the route at the same time, Bodrum would become such a molehill. In the end, this is a tourism paradise. Thus, we shall proceed with the construction works in a coordinated and systematical way to avoid any impact on the lifestyle, tourism, traffic flow and the daily life here. As a result, we would all suffer from the consequences in the event all construction works are initiated at the same time. Therefore, the project will be completed phase by phase. Our budget was not sufficient to cover the whole project, so we applied for a loan from the World Bank. The first phase of the construction will be constructed with the loan of the World Bank, and it is expected to cover the construction of approximately 100-110 km. Of course, the exact figures can be clarified at the end of proposals and tender period together with the consultant. Considering the suggestions, we are thinking about starting the line construction from the regions where there is no sewerage line. Starting from the neighborhoods where no sewerage line service is provided would also be the first choice of MUSKI to facilitate the financial cycle. Considering our options, the project can start from the regions where there is no sewerage line or a problem in terms of development zone. Regarding the question of when to start; we are expecting to start at the end of the year or at the beginning of 2019 taking into account the cease of construction restriction due to tourism season and the tender process. The first phase is expected to last around 2 years. 69 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Question : KUDRET KAYI - I am a resident of GümüĢlük Neighborhood. Akyarlar Neighborhood is quite hilly, while GümüĢlük is more than Akyarlar. Would the pumping stations be sufficient? The existing facilities, residences, compounds and hotels already have their own treatment plants. What will happen to these treatment plants when the project is completed? Will they be integrated to the project? Answer : MEHTAP ÜNLÜ - Please do not worry about the number of pumping stations. Pumping stations are collection centers to carry away wastewater. Hence, there are networks where gravity flow will be achieved without the help of pumping stations. While designing the project, we consider the systems to require the lowest energy cost, the lowest investment cost and with gravity flow as long as possible. And this is an accurate approach. Therefore, will 8 pumping stations be sufficient? Yes. There are 8 of them, because the project requires 8. We have a wastewater treatment plant in GümüĢlük. However, we cannot transmit all the wastewater to that treatment plant, as its capacity is not sufficient. As a result, some locations, where there is no sewerage network, will transmit their wastewater to Turgutreis Wastewater Treatment Plant to be constructed. Some compounds have their own package wastewater treatment plants. Of course, they can continue to operate their package treatments with their own resources even after the sewerage network is completed or they can shut down their package plants after the service is provided and connect to the sewerage network. Question : ÖZGÜR ÖZDURMUġ - First of all, I would like to say welcome. I am a resident of Akçaalan Neighborhood. I am very happy to hear about this project. I am thrilled that our natural resources will be saved. I would like to mention that I support this project. I want to ask about the location of the treatment plant. I think the selected area would be wrong. Would there be an odor problem? Answer : MEHTAP ÜNLÜ - What we call an advanced biological treatment plant means the most advanced treatment technology. There will be odor removal units to avoid any odor problems resulting from the treatment plants. I hereby make a commitment that there will be no odor problems caused by the treatment plants we have designed. You do not need to worry about this. 70 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Question : MUSTAFA DELICE - I am a resident of Akyarlar Neighborhood. You have mentioned that the existing treatment plants of the compounds can be connected to the network. Would you be supplying irrigation and utility water to those who apply? Will you be supplying drinking water? Answer : MEHTAP ÜNLÜ - We can supply irrigation water to those who apply. However, it is not utility water (bathing, dish washing, kitchen, etc.) or drinking water. Drinking water is not a part of this project, however I will try to answer your question. There is an ongoing project to supply drinking water to Bodrum Peninsula. There are also ongoing works to minimize the existing water loss and find new water resources. As we are going to supply irrigation water as a result of the project, people will not want to use utility water for irrigation purposes. Because there will be water for irrigation purposes. Therefore, water resources will turn out to be sufficient. Question : ġENGÜL ÇÜRÜK - Is it Akyarlar or somewhere else where the excavation works will be initiated? And when will you begin? Answer : MEHTAP ÜNLÜ - Akyarlar is part of Stage 1. Question : ĠSMAĠL DEMĠRBAY - Can we see the plans of the project? Answer : MEHTAP ÜNLÜ - We have already presented you the general layout plan by integrating the satellite view with the actual Autocad and Netcad file during the meeting to make the whole network plan become clearer for you. However, the file sizes of the drawings are quite large and very detailed; therefore, we could not add them to the presentation. If you want to see the project calculations and all other details, we would be more than happy to welcome you in our General Directorate. We can all sit and review the project in detail. We can even supply you the print-outs. 71 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Question : MEHMET ÖZDURMUġ - I am a resident of Akyarlar. We believe in this project, we like and support it. I hope it can be completed in 2 years. Last year in November, clean water pipes were laid on our street. It was a nice progress. However, they backfilled the area with earth and it is still not paved with asphalt. It creates a risk if you are riding a motorbike. Could you please do something for this? Answer : MEHTAP ÜNLÜ - I actually do not know anything on this issue and it is not within my responsibilities; however I am noting this down and will let the concerned people within our General Directorate informed about this. Question : CELĠL ÇINAR - Will it be our responsibility to connect to the line? Do we need to apply somewhere? Some existing manholes were designed faulty. Water flow is terrible. Do we need to make an application for that? Answer : MEHTAP ÜNLÜ - You will be responsible to connect to the line. And you need to apply for this as well. The law prevents us to enter within the boundaries of private properties. Whichever the manhole you will be connected to the network system, a technical team responsible for that manhole will come to you and inform you about how to proceed. Question : NURGÜL TOSUNOĞLU - We have a garden situated very close to the treatment plant to be constructed in Turgutreis. For approximately two years, people arrived, we talked, they informed us about the project. But then, nobody called or came. I called and asked whether or not the project was ongoing. I mean I could not get information on what will happen to our garden. They said they were on hold. I was thinking about building something new to my garden, taking care of it, extending my walls. However, it is now a complete mystery for me. I cannot do anything at the moment. Answer : MEHTAP ÜNLÜ - The treatment plant will be constructed over a property belonging to General Directorate of MUSKI. The goal is to improve the quality of the seawater and be awarded with blue flag. If you could give me your parcel number after the meeting, I can inform you better. 72 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT C.2. Q&A followed by the Public Participation Meeting held on 02.08.2018 The questions asked by the attendees at the end of providing information during the public participation meeting held at Ölüdeniz Municipality Hall on 02.08.2018 and the answers are as follows. Question : BIRGUL BETTICE - When will the project be put into operation? Will it be possible to get rid of the bad odor next year? Customers do not want to stay at the hotels, and the tourism season is very short in this region. When will it be completed? When will we be able to make money? When will it be put into operation? Shall we believe this is going to happen? Answer : MEHTAP EYLEN - Hisarönü-Ovacık sewerage project was completed in 2010 by the repealed municipality. However, as you have already mentioned, the processes have not been initiated. We planned some investments to prioritize this kind of projects, of which the final designs are completed, with the metropolitan municipality law. This project is included to the mentioned investments. Of course, we had to allocate a budget to realize these investments. General Directorate of MUSKI supplied the required budget from the World Bank. Then, we waited for the consultants to be determined. The loan agreement was signed, so the process starts now. The consultant has also been assigned. Now, the public procurement authority will complete the tender period and after the completion of the tourism season and as soon as the construction restriction is ceased, the construction period will start. Hence, after all contracts related to construction works are signed, work schedule will be planned and works will be carried out depending on the tourism season. The schedule will be planned to disrupt everyday life as less as possible. The following process will start with the completion of permits and the tender phase. If you would like to learn more about the processes, please visit the website of General Directorate of MUSKI and click on "Sustainable Cities Project" at the lower left corner. You can access the possible impacts of the construction and operation phases of all projects to be carried out, ask questions, send your suggestions and inform us about anything you like. You can also write CIMER regarding your demands, requests and suggestions. Furthermore, if you would like to visit General Directorate of MUSKI, any information can provided from the application desks or during face to face meetings. Question : AYġE UTLU - Approximately 7-8 years ago, we were told similarly that designs were ready and construction works would be started immediately; however nothing happened. As Ms. Bettice already mentioned, there are flies everywhere and a very severe odor problem. We cannot even stay at our homes. We had a business back then and because of the sewerage problem, I had to spend most of the money I made to empty the septic tanks. When we apply to the Municipality, it turned out that the contents of a septic tank are removed for lower fees if it is 73 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT a house and for higher amounts if it is a business. The fee for a septic tank emptying is 30 TL for houses and 90 TL for our businesses. This is not fair for business owners. The presentation made shows that even small towns with 2000-3000 population have treatments. We wonder why this project is so delayed here, in Ölüdeniz, a worldwide popular attraction center. Why had the Metropolitan Municipality not completed this project before? Answer : MEHTAP EYLEN - You are talking about 7-8 ago, and it would not be appropriate for me to talk about the previous periods. If we check the dates, we see that the design period was completed in 2010 and Ölüdeniz Municipality put so much effort in this project. Now the project reached to the final phase and the construction works are expected to be initiated as of the end of 2018 or the beginning of 2019. The fees for the vacuum trucks are not under my responsibility or an issue that I am informed, therefore I cannot reply. However, the project's purpose is to reduce the vacuum processes and save you from the costs to empty septic tanks. Question : MEHMET EMIN ONER - First of all, I would like to thank you for bringing this project to the agenda and to the tender stage. It is a fact that Ölüdeniz and Ovacık regions, which make money through tourism, have had treatment issues for long years. All the business people in the region suffered from this problem and we must admit that it was a shame for us not to have a treatment plant built in a brand location such as Ölüdeniz. Before the recent law, there were two municipalities, namely Fethiye Municipality and Ölüdeniz Municipality. The problem could have been solved by connecting the sewerage lines from Ölüdeniz Municipality and to Fethiye Municipality; however Fethiye Municipality mentioned that the treatment capacity was not sufficient enough for the additional capacity. There were also some issues between the two municipalities regarding the fees and these problems could not be solved. Later, the project was revised and a discharge location was required. The nearest center was Kaya Köyü; so the works were initiated considering Kaya Köyü. During the process, the law changed; and Metropolitan Law was put into effect. The right project was to collect the sewerage at one main line as this project does now and connect the sewerage to the treatment plant. This project shall be put into operation as soon as possible. Of course, both you and we have responsibilities towards the issue and we would like to thank you for this project. Answer : MEHTAP EYLEN - The preparation period for the designs and drawings of this kind of treatment plants and sewerage projects takes quite a long time. To be able to start the subject project, many issues such as design process, permit processes, EIA reports and allocating budget in the investment plan shall be solved. This investment requires a very high amount. If we could not have had the loans, it could have had been much longer to realize the project. 74 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Question : Levent KURTBOGAN - I am the manager of a compound. I have lived abroad for long years and been to 87 countries. This is one of the most beautiful locations in the world and a worldwide popular attraction center. It is really a shame we are still talking about odor problems, vacuums to empty septic tanks in this beautiful area. Of course, there is a financial load. In the foreign countries, the water purchased as well as the wastewater discharged has a cost. For example, here we pay a really funny fee of 150 Turkish cents for water. To be able to fulfill the requirements of the financial resources, the recovery of these resources will be around, I am guessing, four and a half years; and the fee of water will have to increase from 150 Turkish cents to 1 Turkish Liras. I am sure the people would willingly pay a fee for the wastewater, as they already pay a fee for water. I think it would be very nice to have an exact date for the project. If we could know the exact date rather than the end of 2018, the beginning of 2019, I am sure we would be motivated better. Answer : MEHTAP EYLEN - Unfortunately, I cannot give you an exact day or month at this point. The process may vary depending on the legislation, permits to be taken public authorities, the processes to be completed by public procurement authority and objections to the tender period. The goal is to put this investment into operation as soon as possible following the completion of the procedures. Let's be a bit more patient and the project will be turned into an investment as soon as possible. Question : KERAMETTIN YILMAZ - I would like to take this opportunity to say "Welcome" and "Best wishes". I was the Mayor of Ölüdeniz Municipality for the last ten years and would like to mention that it is a great opportunity not to have the treatment plant here in Ölüdeniz and that wastewater is transmitted to Fethiye. We harshly rejected the project to build a treatment plant at Kaya location. I would like you to take into account the construction restriction period during the tourism season, between April 15th and October 30th, particularly during the tender stage. This is very important for us. It should be planned carefully. Do you think you will be able to complete in two winter seasons? Answer : MEHTAP EYLEN - The work period was planned to be 24 months. This period was determined considering the date the contracts were signed. 75 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT I would also like to add that Fethiye Wastewater Treatment Plant was put into operation in 2005 and had a capacity of 25,000 m3/day. Although it does not seem applicable to connect Hisarönü and Ovacık lines to the treatment plant with its current capacity, we have also initiated Fethiye Wastewater Treatment Plant Capacity Increase Project. The capacity of the existing plant will increase from 25,000 m3/day to 50,000 m3/day to serve 225,000 people instead of 60,000. Thus, a treatment plant to meet the additional Hisarönü and Ovacık lines will be built. Furthermore, as part of the World Bank loan, the revisions to be applied to the existing treatment plant will result in higher operational efficiency. The World Bank loan will be supplied at three stages. The current project will be covered under the first stage. The second stage covers rehabilitation of the existing sewerage network of Fethiye. There is some seepage to the existing network from the infrastructure and groundwater. The seepage reduces the efficiency of the treatment plant. Thanks to the rehabilitation works to be carried out in the network line, the capacity of the treatment plant will increase. I would like to also mention that the capacity increase of the Fethiye treatment plant is expected to be covered by the grants taken from the Ministry of Environment and Urban Planning. Question : EMRAY YETIM - Hello, I am the headman of BabataĢı Neighborhood. To my understanding, the collector line will be installed at the neighborhoods that are included in the development plan. However, the issue also covers the areas not included in the development plan. We do not have any collector lines at three of our streets and we could not have resolved this issue since 2015. We are trying to include the area to the development plan; however today, we are not yet included in the development plan, and you know about these problems. People ask me about these works and as the headman of the neighborhood, I am obliged to inform them. Answer : MEHTAP EYLEN - For us to be able to provide service at these areas, they should be included in the application development plan and the process shall be completed. The subject neighborhood's problem will be resolved by our own means; however the first step is the construction of the main collector. That's why there is a delay on this issue. Question : MEHMET EMIN ONER - Ölüdeniz treatment plant was completed; when will it be put into operation? There is odor issue and untreated discharge to the sea. So, when will it be put into operation? Answer : MEHTAP EYLEN - This is not the issue of this meeting; however I will try to answer your question. The capacity of the Ölüdeniz treatment plant was 3600 m3/day. The new treatment plant to be put into operation has a capacity of 12,000 m3/day and was constructed with the grant of the Ministry of Tourism. Physical treatment units were put into operation before 2018 tourism 76 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT season started. The construction and mechanical works for the biological treatment plant were completed; so, the only remaining part is electric works. The power connections are ongoing; therefore Ölüdeniz treatment plant will be put into operation in a very short time. D. SURVEY ACTIVITIES Before the Public Participation Meetings held on 01.08.2018 and 02.08.2018, questionnaire forms prepared beforehand were distributed to the attendees in order to obtain their opinion regarding the project, assess their opinions, be informed about the requirements of the local community and measure their satisfaction levels. Questionnaire form consisted of 8 questions and 43 + 37 = 80 persons participated. The answers to the questionnaire were processed in the computer and required calculations were carried out considering the results of the questionnaire. In questionnaire surveys total answer options for each question were evaluated. The charts, in which answers given to the questionnaires conducted during both meetings are collected and shown in percentages, are presented below. 1. What is your relation to the project? a) I am residing at the region b) I don't know the region c) Other %4 %14 c b a %82 a b c 77 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 2. Do you have adequate information about the project? a) Yes b) No %32 b a b %68 a 3. Do you think the project is required? a) Yes b) No c) I don't know a b c %100 a 78 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 4. What do you think about the project? a) I support the project b) I am not sure c) I don't know d) I don't support the project %2 c a b c d %98 a 5. What kind of impacts do you think the project will have on the environment and human health? a) Beneficial b) Damaging c) No impact d) I don't know a b %100 a c d 79 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 6. How do you think the project will contribute to the protection of environment and the sea? a) Positive b) Negative c) No impact d) I don't know 2% a b %98 c a d 7. Did you have any knowledge about the planned project? a) Yes, I have detailed information b) Partially c) No d) I don't know 3% d 26% 24% a c a b c d 47% b 80 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT 8. Please kindly indicate if you have any other issue to raise or to be assessed other than the ones you mentioned that you think the project will have an adverse impact on. By: AYLA ÇAKIR - Akyarlar Neighborhood is of great importance to Bodrum; however it is a bit neglected. I would like to request priority for a treatment plant to increase the pleasure of living in this region. I think it would be better to have another meeting at Akyarlar Neighborhood to raise awareness of the local residents. Of course, these meetings are required for every neighborhood. Here, there are several facilities that discharge wastewater to the sea. The hotels in the region cause great damage in the environment. Audits shall be conducted. By: ġENOL KAYA - We want the sea of Turgutreis to come to life again. By: ÖZGÜR ÖZDURMUġ - I think the decision for the location of the Turgutreis treatment plant was a rush and therefore a wrong decision. The treatment plant can be constructed at a higher elevation. The reason is that the vicinity of the treatment plant to be constructed is agricultural area and it is close to Akçaalan Village. Approximately 6,500 people reside in the village. Considering public health, I suggest the treatment plant to be relocated somewhere close to Akyarlar and Turgutreis. By: MEMDUH BEġER - As the residents of Kemer and Akyarlar, we believe the project will be good for our region in terms of environment and the economy. By: ALĠ KARAKÖSE - Every house (particularly summer holiday villages) has an active manhole. The wastewater is discharged to the treatment plant by gravity. A new design shall be made regarding the manholes for each house. Because as they are old structures, most of them have faulty designs. My question is; will the old manholes be rehabilitated and renewed? Or will the connection be made to the treatment plant as the final point? By: M.FARUK SOMAKLI - Thank you for this project. 81 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT By: KUDRET KAYI - The stages of the project are not efficient. - The completion period is not convincing. - It is not clear how the existing treatment plants will be integrated/deactivated. By: CELAL ġAKIYAN - There is nothing negative; I think it will be good for the project to be completed as soon as possible. The cost of the treatment and payment for each independent unit is important. By: ILYAS SAĞLAM - How will the infrastructure works be carried out at areas where there is no 1/1,000 scaled development plan does not exist? Particularly at Islamhaneleri Neighborhood. Could you please inform? By: SAIM YILAL - It should be completed immediately. It is a big problem and a shame not to have a sewerage network. I hope we just get this over with. Best regard. By: ġENGÜL ÇÜRÜK - Of course, the sewerage shall be completed at Akyarlar immediately. Besides the benefits of the sewerage line, the treatment plants to be constructed are of great significance to reduce the harm in the sea. The people do not want the sea to be harmed. Please save us from the dirt as soon as possible. By: HASAN ÖZġEKER - We have applied for the connection to the sewerage line. However, they haven't connected us yet. We are really in a very difficult position here. By: MUSTAFA ÇÜRÜK - The project must be completed as soon as possible, because when the septic tanks are full, wastewater flows on the streets and cause sickness. By: ÖMER MAZI - I hope the works will be carried out swiftly and there will not be too much trouble where the works are ongoing. 82 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT By: SEHER ALTUNTAġ - Septic tanks do not suit with Bodrum. Particularly with Akyarlar. The tanks were damaged because of the earthquake. They stink. By: SEVILAY DELICE - We do not think the project will have an adverse impact. On the contrary, there will be many advantages. I hope it is completed immediately. We have been waiting for this for years; so I hope it starts and ends as soon as possible. By: SEMIL BASARAN - We want infrastructure and a treatment plant to be constructed in Kaya Köyü. By: ADNAN BASARAN - We want these works in Kaya Köyü, as well. By: M. EMIN ONER - The treatment and sewerage shall be constructed immediately. By: SULEYMAN BARUT - Although it is already delayed a lot, I am very positive about the project. However, I hope, the project will not damage the environment. By: YASAR ARSLANBAS - The project is already belated. During this season, mosquitos and malodors make us unpleasant to live here. We are paying our property taxes, please kindly acknowledge that. By: MEHMET KASIK - I hope the start and completion periods of the project are planned not to adversely affect tourism; asphalt and pavement works of the roads as well as the infrastructure works will be completed in 2019 summer season, all processes including the ones with the related institutions and the municipality of the region are completed before the start of the season as of May 1st, 2019 and all businesses and tourists arriving from all around the world may have a beautiful holiday in Ölüdeniz and in our country. By: NERMIN CAN - We have built a treatment plant in our area by our own means. We are expecting the support of the government. You must see the creek passing downward of Telmessos 83 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT Select Hotel during the evening hours. We are lucky not to be infected malaria, tuberculosis or HIV yet. Thank you for the opportunity. By: HALIL DUMAN - We like the works to start in October. Sewerage flows from the streets to the creeks. By: SERAFETTIN YILMAZ - I think infrastructure works (e.g. Telecom-Power) will also be better completed during the project works. (There is a significant telecommunication issue in particular.) By: HALIL USTUN - You will be appreciated by the local community if you can complete this project, which could not have been completed so far. We would keep you in our prayers. Do not let this opportunity pass the Metropolitan Municipality by! You are here to serve these people. Save us from this misery. E. COMMENTS The views and survey studies specified in the Public Participation Meeting indicated that the people supported the performance of the infrastructure investments generally and approached the project in a positive way. MUSKI website was referred for grievances and suggestions. As a result of the public participation meeting and the questionnaires answered, it was evaluated that the project was understood to be an investment to protect and rehabilitate the environment. Based on the project to be carried out, it is planned to take measures against possible environmental risks that may arise in terms of environment and human health, and to eliminate the septic tanks currently used at the site and the odor problem they cause. According to the Public Participation Meeting, it has been concluded that the people approach positively to the implementation of the project. 84 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT REFERENCES  Turkey Sustainable Cities Project (P128605) Environmental and Social Management Framework, March 2016  Feasibility Report for the Mechanical Equipment Renewal of Pumping Stations and Wastewater Treatment Plants, January 2016  “Urban Wastewater Treatment Regulation” of the Ministry of Environment and Urban Planning, which entered into force after being published in the Official Gazette numbered 26047 and dated 08.01.2006  “Landfill Regulation” of the Ministry of Environment and Urban Planning, which entered into force after being published in the Official Gazette numbered 27533 and dated 26.03.2016  "Waste Oil Control Regulation" of the former Ministry of Environment and Forestry, which entered into force after being published in the Official Gazette numbered 26952 and dated 30.07.2008 and "Regulation on the Amendment of the Waste Oil Control Regulation" which entered into force after being published in the Official Gazette numbered 28812 and dated 05.11.2013  "Regulation on Assessment and Management of Environmental Noise" of the former Ministry of Environment and Forestry, which entered into force after being published in the Official Gazette numbered 27601 and dated 04.06.2010  “Regulation on Control of Exhaust Gas Emission and Quality of Fuel and Diesel” of the Ministry of Environment and Urban Planning, which entered into force after being published in the Official Gazette numbered 28837 and dated 30.11.2013  “Regulation on Occupational Health and Safety” of the Ministry of Labor and Social Security, which entered into force after being published in the Official Gazette numbered 25311 and dated 09.12.2003  “Waste Management Regulation” of the Ministry of Environment and Urban Planning, which entered into force after being published in the Official Gazette numbered 29314 and dated 02.04.2015  "Regulation on Environmental Audit" of the former Ministry of Environment and Forestry, which entered into force after being published in the Official Gazette numbered 27061 and dated 21.11.2008  “Regulation on Environmental Permits and Licenses” of the Ministry of Environment and Urban Planning, which entered into force after being published in the Official Gazette numbered 29115 and dated 10.09.2014  "Water Pollution Control Regulation" of the former Ministry of Environment and Forestry, which entered into force after being published in the Official Gazette numbered 25687 and dated 31.12.2004 and "Regulation on the Amendment of the Water Pollution Control Regulation" which entered into force after being published in the Official Gazette numbered 28244 and dated 25.03.2012  "Industrial Air Pollution Control Regulation" of the former Ministry of Environment and Forestry, which entered into force after being published in the Official Gazette numbered 27277 and dated 03.07.2009 and "Regulation on Amendment of the Industrial Air Pollution Control Regulation" which entered into force after being published in the Official Gazette numbered 29211 and dated 20.12.2014  "Environmental Law" no. 2872 of the former Ministry of Environment and Forestry, which entered into force after being published in the Official Gazette numbered 18132 and dated 11.08.1983 and "Regulation on Amendment of the Environmental Law" which 85 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT entered into force after being published in the Official Gazette numbered 5491 and dated 13.05.2006  "Regulation on Control of Waste Batteries and Accumulators" of the Ministry of Environment and Urban Planning, which was put into force after being published in the Official Gazette dated 31.08.2004 and numbered 25569 and "Regulation to Amend the Regulation on Control of Waste Batteries and Accumulators", which was put into force after being published in the Official Gazette dated 23.12.2014 and numbered 29214  “Regulation on Control of Odor Emissions” of the Ministry of Environment and Urban Planning, which entered into force after being published in the Official Gazette numbered 28712 and dated 19.07.2013 86 WASTEWATER TREATMENT PLANTS AND PUMPING STATIONS RENEWAL OF MECHANICAL EQUIPMENT APPENDICES APPENDIX-1: "Grievance & Suggestion Form", "Grievance Close-out Form" APPENDIX-2: Invitation Requests, Attendance List and Questionnaires of the Public Participation Meeting 87 APPENDIX-1 "Grievance & Suggestion Form", "Grievance Close-out Form" GRIEVANCE & SUGGESTION FORM Personal Information Name & Surname: Phone Number: E-mail: TR ID #: Address: Grievance & Suggestion Issue Project : Sub-province : Neighborhood : Grievance Category Abandon (Home) Project-affected assets/properties Infrastructure Decrease or completely lose the sources of income Environmental Problems (e.g. Social Problems (e.g. Social impact) Pollution) Employment Traffic, Transportation and other risks Other grievance types: …………………………………………………………………………………………………. Your Grievance & Suggestion: …………………………………………………………………………………………………. …………………………………………………………………………………………………. …………………………………………………………………………………………………. …………………………………………………………………………………………………. …………………………………………………………………………………………………. …………………………………………………………………………………………………. …………………………………………………………………………………………………. …………………………………………………………………………………………………. Signature: Date: GRIEVANCE CLOSE-OUT FORM Grievance Close-out # : Action to be Taken Immediately : Action to be Taken in the Long Term (If Required) : Compensation Required? ( ) YES ( ) NO FOLLOW UP OF THE COMPENSATING ACTION AND DECISION Stages of the Compensating Action Final Date and Responsible Institutions 1. 2. 3. 4. 5. 6. 7. 8. APPENDIX-2 Invitation Requests, Attendance List and Questionnaires of the Public Participation Meeting Muğla Su ve Kanalizasyon İdaresi Genel Müdürlüğü Plan Proje Yatırım ve İnşaat Dairesi Başkanlığı Sayı: 53042709-010.07.02-E.1728/15560 Tarih: 19.07.2018 Dosya Numarası: 2018-103304 T.C. MUĞLA BÜYÜKŞEHİR BELEDİYE BAŞKANLIĞI Su ve Kanalizasyon İdaresi Genel Müdürlüğü Plan Proje Yatırım ve İnşaat Dairesi Başkanlığı Sayı : 53042709-010.07.02-E.1728/15560 19.07.2018 Konu : Halk Toplantısı hk. MUĞLA ÇEVRE VE ŞEHİRCİLİK İL MÜDÜRLÜĞÜNE T.C. Muğla Büyükşehir Belediyesi Su ve Kanalizasyon İdaresi (MUSKİ) Genel Müdürlüğü tarafından yapılması planlanan; “Dünya Bankası’nın Çevresel Değerlendirme İle İlgili İşletim Politikası (O.P. 4.01)” ve “İller Bankası Sürdürülebilir Şehirler Projesi” kapsamında “Mevcut Atıksu Arıtma Tesisleri ve Terfi İstasyonları Mekanik Ekipmanlarının Yenilenmesi” , “Fethiye – Hisarönü – Ovacık Kanalizasyon Şebeke ve Kollektör Hattı” ve “Bodrum İlçesi Kanalizasyon Şebeke Hattı Yapım İşi” projeleri için 01-02.08.2018 tarihlerinde yazımız ekinde gönderilen duyuru metinlerinde belirtilen yerde ve saatte halkı bilgilendirmek, görüş ve önerilerini almak için “Halkın Katılımı Toplantısı” yapılacaktır. İdaremiz tarafından organize edilen toplantıya katılımın sağlanması hususunda; Gereğini bilgilerinize arz ederim. e-imzalıdır Ali TEKKAYA Genel Müdür a. Genel Müdür Yardımcısı Ek : 1- Fethiye- Hisarönü- Ovacık Duyuru Metni (1 sayfa) 2- Bodrum- Turgutreis Duyuru Metni (1 sayfa) Bu belge 5070 sayılı elektronik imza kanuna göre güvenli elektronik imza ile imzalanmıştır. https://odeme.muski.gov.tr/#!imzadogrulama adresinden Doğrulama Kodu : 62837873 Belge No: 53042709-010.07.02-E.1728/15560 ile doğrulayabilirsiniz. _________________________________________________________________________________________________________________________________ Orhaniye Mah. Uğur Mumcu Bulvarı No:41 Menteşe/MUĞLA İrtibat: HAYAL GÖZEN - Büro İşçisi Telefon No:(0 252) 214 48 85 Faks No:(0 252) 214 48 98 Tel: (0 252) 214 88 86 Internet Adresi:www.muski.gov.tr hayal.gozen@muski.gov.tr Muğla Su ve Kanalizasyon İdaresi Genel Müdürlüğü Plan Proje Yatırım ve İnşaat Dairesi Başkanlığı Sayı: 53042709-010.07.02-E.1700/15418 Tarih: 18.07.2018 Dosya Numarası: 2018-101985 T.C. MUĞLA BÜYÜKŞEHİR BELEDİYE BAŞKANLIĞI Su ve Kanalizasyon İdaresi Genel Müdürlüğü Plan Proje Yatırım ve İnşaat Dairesi Başkanlığı Sayı : 53042709-010.07.02-E.1700/15418 18.07.2018 Konu : Halk Toplantı hk. BODRUM BELEDİYE BAŞKANLIĞINA (Zabıta Müdürlüğü) T.C. Muğla Büyükşehir Belediyesi Su ve Kanalizasyon İdaresi (MUSKİ) Genel Müdürlüğü tarafından yapılması planlanan; Dünya Bankası’nın Çevresel Değerlendirme İle İlgili İşletim Politikası (O.P. 4. 01)” ve “İller Bankası Sürdürülebilir Şehirler Projesi” kapsamında “Mevcut Atıksu Arıtma Tesisleri ve Terfi İstasyonları Mekanik Ekipmanlarının Yenilenmesi” ile “Bodrum İlçesi Kanalizasyon Şebeke Hattı Yapım İşi” Bahçelievler Mah., Akyarlar Mah., Akçaalan Mah., Gümüşlük Mah., İslamhaneleri Mah., Karabağ Mah., Peksimet Mah., Turgutreis ve Dereköy Mahallelerini kapsayan bu projeler için aşağıda belirtmiş olduğumuz tarih ve saatte bilgilendirme, görüş ve önerilerini almak için “Halkın Katılım Toplantısı” yapılacaktır. Konu ile ilgili olarak; yukarıda belirtmiş olduğumuz bölgelere anons ile duyuru yapılması hususunda; Gereğini bilgilerinize arz ederim. Toplantı Yeri: Akçaalan Çok Amaçlı Salon Toplantı Tarihi: 01.08.2018 Toplantı Saati: 14:00 Toplantı Adresi: Atatürk Cad. Akçaalan Mah. Sok. No:42 Turgutreis Bodrum /MUĞLA e-imzalıdır Ali TEKKAYA Genel Müdür a. Genel Müdür Yardımcısı Bu belge 5070 sayılı elektronik imza kanuna göre güvenli elektronik imza ile imzalanmıştır. https://odeme.muski.gov.tr/#!imzadogrulama adresinden Doğrulama Kodu : A69F64FC Belge No: 53042709-010.07.02-E.1700/15418 ile doğrulayabilirsiniz. _________________________________________________________________________________________________________________________________ Orhaniye Mah. Uğur Mumcu Bulvarı No:41 Menteşe/MUĞLA İrtibat: HAYAL GÖZEN - Büro İşçisi Telefon No:(0 252) 214 48 85 Faks No:(0 252) 214 48 98 Tel: (0 252) 214 88 86 Internet Adresi:www.muski.gov.tr hayal.gozen@muski.gov.tr Muğla Su ve Kanalizasyon İdaresi Genel Müdürlüğü Plan Proje Yatırım ve İnşaat Dairesi Başkanlığı Sayı: 53042709-010.07.02-E.1728/15560 Tarih: 19.07.2018 Dosya Numarası: 2018-103304 T.C. MUĞLA BÜYÜKŞEHİR BELEDİYE BAŞKANLIĞI Su ve Kanalizasyon İdaresi Genel Müdürlüğü Plan Proje Yatırım ve İnşaat Dairesi Başkanlığı Sayı : 53042709-010.07.02-E.1728/15560 19.07.2018 Konu : Halk Toplantısı hk. MUĞLA ÇEVRE VE ŞEHİRCİLİK İL MÜDÜRLÜĞÜNE T.C. Muğla Büyükşehir Belediyesi Su ve Kanalizasyon İdaresi (MUSKİ) Genel Müdürlüğü tarafından yapılması planlanan; “Dünya Bankası’nın Çevresel Değerlendirme İle İlgili İşletim Politikası (O.P. 4.01)” ve “İller Bankası Sürdürülebilir Şehirler Projesi” kapsamında “Mevcut Atıksu Arıtma Tesisleri ve Terfi İstasyonları Mekanik Ekipmanlarının Yenilenmesi” , “Fethiye – Hisarönü – Ovacık Kanalizasyon Şebeke ve Kollektör Hattı” ve “Bodrum İlçesi Kanalizasyon Şebeke Hattı Yapım İşi” projeleri için 01-02.08.2018 tarihlerinde yazımız ekinde gönderilen duyuru metinlerinde belirtilen yerde ve saatte halkı bilgilendirmek, görüş ve önerilerini almak için “Halkın Katılımı Toplantısı” yapılacaktır. İdaremiz tarafından organize edilen toplantıya katılımın sağlanması hususunda; Gereğini bilgilerinize arz ederim. e-imzalıdır Ali TEKKAYA Genel Müdür a. Genel Müdür Yardımcısı Ek : 1- Fethiye- Hisarönü- Ovacık Duyuru Metni (1 sayfa) 2- Bodrum- Turgutreis Duyuru Metni (1 sayfa) Bu belge 5070 sayılı elektronik imza kanuna göre güvenli elektronik imza ile imzalanmıştır. https://odeme.muski.gov.tr/#!imzadogrulama adresinden Doğrulama Kodu : 62837873 Belge No: 53042709-010.07.02-E.1728/15560 ile doğrulayabilirsiniz. _________________________________________________________________________________________________________________________________ Orhaniye Mah. Uğur Mumcu Bulvarı No:41 Menteşe/MUĞLA İrtibat: HAYAL GÖZEN - Büro İşçisi Telefon No:(0 252) 214 48 85 Faks No:(0 252) 214 48 98 Tel: (0 252) 214 88 86 Internet Adresi:www.muski.gov.tr hayal.gozen@muski.gov.tr Muğla Su ve Kanalizasyon İdaresi Genel Müdürlüğü Plan Proje Yatırım ve İnşaat Dairesi Başkanlığı Sayı: 53042709-010.07.02-E.1769/15877 Tarih: 24.07.2018 Dosya Numarası: 2018-106201 T.C. MUĞLA BÜYÜKŞEHİR BELEDİYE BAŞKANLIĞI Su ve Kanalizasyon İdaresi Genel Müdürlüğü Plan Proje Yatırım ve İnşaat Dairesi Başkanlığı Sayı : 53042709-010.07.02-E.1769/15877 24.07.2018 Konu : Halk Toplantısı DAĞITIM YERLERİNE T.C. Muğla Büyükşehir Belediyesi Su ve Kanalizasyon İdaresi (MUSKİ) Genel Müdürlüğü tarafından yapılması planlanan “Dünya Bankası’nın Çevresel Değerlendirme İle İlgili İşletim Politikası (O.P. 4. 01)” ve “İller Bankası Sürdürülebilir Şehirler Projesi” kapsamında “Mevcut Atıksu Arıtma Tesisleri ve Terfi İstasyonları Mekanik Ekipmanlarının Yenilenmesi” Fethiye – Hisarönü – Ovacık Kanalizasyon Şebeke ve Kollektör Hattı” ve “Bodrum İlçesi Kanalizasyon Şebeke Hattı Yapım İşi” projeleri için 01-02.08.2018 tarihlerinde yazımız ekinde gönderilen duyuru metinlerinde belirtilen yerde ve saatte halkı bilgilendirmek, görüş ve önerilerini almak için “Halkın Katılımı Toplantısı” yapılacaktır. İdaremiz tarafından organize edilen toplantıya katılımın sağlanması hususunda; Gereğini bilgilerinize arz ederim. e-imzalıdır Ali TEKKAYA Genel Müdür a. Genel Müdür Yardımcısı Ek : 1- Fethiye- Hisarönü- Ovacık Duyuru Metni 2- Bodrum- Turgutreis Duyuru Metni Dağıtım : Muğla İl Afet Ve Acil Durum Müdürlüğüne Dsi 21. Bölge Müdürlüğü - Aydına Muğla Halk Sağlığı Müdürlüğüne Muğla Orman Bölge Müdürlüğüne Muğla İl Gıda, Tarım Ve Hayvancılık Müdürlüğüne Bu belge 5070 sayılı elektronik imza kanuna göre güvenli elektronik imza ile imzalanmıştır. https://odeme.muski.gov.tr/#!imzadogrulama adresinden Doğrulama Kodu : 3D4AE976 Belge No: 53042709-010.07.02-E.1769/15877 ile doğrulayabilirsiniz. _________________________________________________________________________________________________________________________________ Orhaniye Mah. Uğur Mumcu Bulvarı No:41 Menteşe/MUĞLA İrtibat: HAYAL GÖZEN - Büro İşçisi Telefon No:(0 252) 214 48 85 Faks No:(0 252) 214 48 98 Tel: (0 252) 214 88 86 Internet Adresi:www.muski.gov.tr hayal.gozen@muski.gov.tr