Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Integrated Land Administration System Project (P122219) EUROPE AND CENTRAL ASIA | Croatia | Social, Urban, Rural and Resilience Global Practice Global Practice | IBRD/IDA | Specific Investment Loan | FY 2012 | Seq No: 13 | ARCHIVED on 01-Jun-2017 | ISR28395 | Implementing Agencies: Ministry of Justice, Ministry of Finance, State Geodetic Authority Key Dates Key Project Dates Bank Approval Date:04-Aug-2011 Effectiveness Date:15-Nov-2011 Planned Mid Term Review Date:28-Oct-2013 Actual Mid-Term Review Date:06-Nov-2013 Original Closing Date:31-Oct-2015 Revised Closing Date:30-Apr-2018 Project Development Objectives Project Development Objective (from Project Appraisal Document) The objective of the proposed Project is to modernize the land administration and management system to improve the efficiency, transparency and cost effectiveness of government services. Has the Project Development Objective been changed since Board Approval of the Project Objective? No PHRPDODEL Components Name A: Land Registration System Development:(Cost $0.13 M) B: Spatial Information and Cadastre System Modernization:(Cost $3.93 M) C: Improving Digital Services:(Cost $12.35 M) D: Project Management, Training, Public Awareness:(Cost $1.64 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO  Moderately Satisfactory  Moderately Satisfactory Overall Implementation Progress (IP)  Moderately Satisfactory  Moderately Satisfactory Overall Risk Rating  Moderate  Moderate 6/1/2017 Page 1 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Implementation Status and Key Decisions The project has been restructured to extend the closing date until April 30, 2018. An implementation support mission was conducted in May 2017 and the Bank team noted good progress toward the achievement of the Project Development Objective. Since January 2017, the number of customers lodging requests online has increased from 1.4 percent to 3.5 percent, and processing times in Land Registry Offices (LROs) and Cadaster Offices (COs) decreased from 16 days to 12.5 days and 8 days to 3.5 days, respectively. In the coming months, the implementing agencies intend to introduce the online submission of geodetic elaborates; conduct a public awareness campaign to advertise e-services; organize a customer satisfaction survey; clear a backlog of more than 39,000 cases in LROs; renovate the Sisak CO; complete the data harmonization and homogenization pilots; and develop a Joint Cadastre and Land Registration Strategy. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance  --  Moderate  Moderate Macroeconomic  --  Low  Low Sector Strategies and Policies  --  Low  Low Technical Design of Project or Program  --  Low  Low Institutional Capacity for Implementation and Sustainability  --  Moderate  Moderate Fiduciary  --  Low  Low Environment and Social  --  Low  Low Stakeholders  --  Moderate  Moderate Other  --  --  -- Overall  --  Moderate  Moderate Results Project Development Objective Indicators PHINDPDOTBL  Increased customer satisfaction with land admin services (measured on a scale from 1 to 5) (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 4.4 (cadastre) 4.7 (cadastre) Value No data 4.50 4.1 (Land registry) 4.5 (Land registry) Date 30-Nov-2009 30-Sep-2016 31-Dec-2016 30-Apr-2017 Comments Source: 2016 customer satisfaction survey 6/1/2017 Page 2 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDPDOTBL  Reduced transaction processing times in the land registry and cadastre (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 10 days (LORs) 46 days (LROs) and 30 13 days (LORs) and 12.5 days (LROs) and Value and 10 (COs) days (COs) 5.7 days (COs) 3.5 days (COs) days Date 31-Dec-2010 30-Sep-2016 30-Apr-2017 30-Apr-2018 PHINDPDOTBL  Increased percentage of customers lodging requests online (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1.40 3.50 5.00 Date 31-Dec-2010 30-Sep-2016 30-Apr-2017 30-Apr-2018 PHINDPDOTBL  Increased use of shared spatial data by government agencies/ministries (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 6 agencies use data of Value 17.00 28.00 18.00 SGA Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 Overall Comments Intermediate Results Indicators 6/1/2017 Page 3 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  Percent of LR offices processing transactions in 10 days or less (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 40.00 45.00 62.60 80.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2018 PHINDIRITBL  No. of pages scanned (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 12.5 million 12.5 million 10 million Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  Land registration strategy completed (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target strategy Value no strategy In Progress In Progress completed Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  No. of queries on MOJ eLR-book web portal (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 30 million 44 million 51 million no target Date 31-Dec-2010 30-Sep-2016 31-Dec-2016 30-Apr-2017 6/1/2017 Page 4 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  Average time to process transactions in COs (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 30 days 7.9 days 3.5 days 10 days Date 31-Dec-2010 30-Sep-2016 30-Apr-2017 30-Apr-2018 PHINDIRITBL  Number of new offices completed (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3.00 3.00 4.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  No. of pages scanned (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 1 million 9.4 million 10.4 million 4 million Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  Number of services provided by the Geoportal (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 9.00 36.00 44.00 17.00 Date 31-Dec-2010 31-Mar-2016 30-Mar-2017 30-Apr-2017 6/1/2017 Page 5 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  Number of requests processed online via the Geoportal (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 850,000.00 4,117,000.00 4,117,000.00 1,100,000.00 Date 31-Dec-2010 31-Dec-2016 31-Dec-2016 30-Apr-2018 PHINDIRITBL  SGA strategy completed (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N Y Y Y Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  NSDI implementation underway (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Preliminary NSDI strategy Value Yes Yes Yes prepared Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  No. of page views on SGA cadastre web portal (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 9.4 million 10.7 million 14.5 million no target Date 31-Dec-2010 31-Mar-2016 31-Mar-2017 30-Apr-2017 6/1/2017 Page 6 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  No. of cadastre and land registry offices with Joint Information System in operation (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 108 LROs and 113 109 LROs and Value 3 LROs and 2 COs 108 LROs and 113 COs. COs. 82 COs Date 31-Dec-2010 30-Nov-2016 31-Mar-2017 30-Apr-2017 Comments The Joint Information System is in operation in all COs and LROs. The difference between Actual and End Target is due to a change in the number of COs and LROs. PHINDIRITBL  Number of Cadastral Municipalities with cadastre maps homogenized (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 106.00 106.00 400.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  JIS management organization established (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Org. JIS management established ad-hoc organization for JIS JIS management Value organization with sufficient management organization established established financing and human capacity Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  Percent of records in the JIS with the personal identification number (OIB) added (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 7% 31.9% 33.2% 40% Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2018 6/1/2017 Page 7 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  No. of government registers connected to the JIS (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 4.00 4.00 4.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  No. of web services provided to external users via JIS (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2.00 5.00 4.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  M&E system in operation (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Y Y Y Y Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  Number of training programs delivered for SGA staff (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 17.00 21.00 12.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 6/1/2017 Page 8 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  Number of SGA staff trained (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2,968.00 3,337.00 800.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  Number of training programs delivered for MOJ staff (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 8.00 8.00 4.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  Number of MOJ staff trained (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 929.00 929.00 600.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  Avg no. of days to complete recordn of purchase/sale of property in land adm systm (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 46.00 15.45 12.50 7.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 6/1/2017 Page 9 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  Avg no. of days to complete recordn of purchase/sale of property–Urban (Number, Custom Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 46.00 15.45 12.50 7.00 Date 31-Dec-2010 30-Sep-2016 31-Mar-2017 30-Apr-2017 PHINDIRITBL  User Perception of Quality of Public Services (%) (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 88.00 -- 90.00 90.00 Date 30-Nov-2009 30-Sep-2016 31-Dec-2016 30-Apr-2017 PHINDIRITBL  Total number of transactions of the main public service targeted by the project (Number, Custom Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 200,000.00 -- -- 200,000.00 Overall Comments Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed Disbursed P122219 IBRD-80860 Effective USD 23.80 23.80 0.00 16.85 3.20 71% Key Dates (by loan) 6/1/2017 Page 10 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P122219 IBRD-80860 Effective 04-Aug-2011 17-Aug-2011 15-Nov-2011 31-Oct-2015 30-Apr-2018 Cumulative Disbursements Restructuring History Level 2 Approved on 16-Jan-2014 ,Level 2 Approved on 07-Aug-2015 ,Level 2 Approved on 13-Apr-2017 Related Project(s) There are no related projects. 6/1/2017 Page 11 of 11 Public Disclosure Copy