Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Integrated Land Administration System Project (P122219) EUROPE AND CENTRAL ASIA | Croatia | Social, Urban, Rural and Resilience Global Practice Global Practice | IBRD/IDA | Specific Investment Loan | FY 2012 | Seq No: 12 | ARCHIVED on 21-Dec-2016 | ISR26324 | Implementing Agencies: Ministry of Justice, State Geodetic Authority Key Dates Key Project Dates Bank Approval Date:04-Aug-2011 Effectiveness Date:15-Nov-2011 Planned Mid Term Review Date:28-Oct-2013 Actual Mid-Term Review Date:06-Nov-2013 Original Closing Date:31-Oct-2015 Revised Closing Date:30-Apr-2017 Project Development Objectives Project Development Objective (from Project Appraisal Document) The objective of the proposed Project is to modernize the land administration and management system to improve the efficiency, transparency and cost effectiveness of government services. Has the Project Development Objective been changed since Board Approval of the Project Objective? No PHRPDODEL Components Name A: Land Registration System Development:(Cost $0.13 M) B: Spatial Information and Cadastre System Modernization:(Cost $3.93 M) C: Improving Digital Services:(Cost $12.35 M) D: Project Management, Training, Public Awareness:(Cost $1.64 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO  Moderately Satisfactory  Moderately Satisfactory Overall Implementation Progress (IP)  Moderately Satisfactory  Moderately Satisfactory Overall Risk Rating  Moderate  Moderate 12/21/2016 Page 1 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Implementation Status and Key Decisions The implementing agencies have successfully completed the rollout of the Joint Information System (JIS) in the Zagreb Cadastral Office (CO) on November 22, 2016, This means that the JIS is now in operation in all Land Registry Offices (LROs) and COs. This is a significant achievement as the implementing agencies can now monitor in real time the activities of 220 LROs and COs, track workload, review transaction processing times, and make informed decisions on how to increase efficiency. However, the current project closing date is April 30, 2016, and the implementing agencies need additional time to increase the number of requests lodged online from 1.5 to 10 percent, reduce registration time in LROs from 23 days to 7 days, and complete another survey to measure the project’s impact on customer satisfaction. The Bank is currently considering a request to extend the project closing date. Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance  --  Moderate  Moderate Macroeconomic  --  Low  Low Sector Strategies and Policies  --  Low  Low Technical Design of Project or Program  --  Low  Low Institutional Capacity for Implementation and Sustainability  --  Moderate  Moderate Fiduciary  --  Low  Low Environment and Social  --  Low  Low Stakeholders  --  Moderate  Moderate Other  --  --  -- Overall  --  Moderate  Moderate Results Project Development Objective Indicators PHINDPDOTBL  Increased customer satisfaction with land admin services (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 4.4 (cadastre) Value No data No data 4.50 4.1 (Land registry) Date 30-Nov-2009 23-Jun-2016 30-Sep-2016 30-Apr-2017 12/21/2016 Page 2 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDPDOTBL  Reduced transaction processing times in the land registry and cadastre (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 7 days (LROs) 46 days (LROs) and 30 13 days (LROs) and 23 days (LROs) and 7.9 Value and 7 days days (COs) 5.7 days (COs) days (COs) (COs) Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 PHINDPDOTBL  Increased percentage of customers making requests online (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 1.00 1.40 10.00 Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 PHINDPDOTBL  Increased use of shared spatial data by government agencies/ministries (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 6 agencies use data of Value 17.00 17.00 18.00 SGA Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 Overall Comments Intermediate Results Indicators PHINDIRITBL  Percent of LR offices processing transactions in 7 days or less (Number (Thousand), Custom) Baseline Actual (Previous) Actual (Current) End Target Value 40.00 50.09 45.08 80.00 Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 12/21/2016 Page 3 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  No. of pages of land registry files scanned to create digital archives (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 12.5 million 12.5 million 10 million Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  Land registration strategy completed (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target strategy Value no strategy In Progress In Progress completed Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  No. of queries on MOJ e-land registry web portal (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 30 million 29.5 million 44 million no target Date 31-Dec-2010 31-Dec-2015 30-Sep-2016 30-Apr-2017 Comments Current actual covers the period from January 1 to September 30, 2016, while previous actual is for 2015. PHINDIRITBL  Decrease in average time to process transaction in cadastre office (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 30 days 5.7 days 7.9 days 7 days Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 12/21/2016 Page 4 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  Number of new offices completed (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 3.00 3.00 4.00 Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 Comments The acquisition of the Sisak building is pending approval from the Government Asset Management Office (DUUDI). PHINDIRITBL  No. of pages of cadastre files scanned to form digital archive (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 1 million 8.2 million 9.4 million 4 million Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  Number of services provided by the Geoportal (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 9.00 18.00 36.00 17.00 Date 31-Dec-2010 31-Mar-2016 31-Mar-2016 30-Apr-2017 Comments 36 services plus 8 that are partially implemented PHINDIRITBL  Number of requests processed online via the Geoportal (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 149,794.00 397,059.00 30.00 Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 12/21/2016 Page 5 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  SGA strategy completed (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N Y Y Y Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  NSDI implementation underway (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Preliminary NSDI strategy Value Yes Yes Yes prepared Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  No. of page views on SGA cadastre web portal (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 9.4 million 11.8 million 10.7 million no target Date 31-Dec-2010 31-Mar-2016 31-Mar-2016 30-Apr-2017 Comments Current actual covers the period from January 1 to September 30, 2016, while previous actual is for 2015. PHINDIRITBL  No. of cadastre and land registry offices with Joint Information System in operation (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 104 LROs and 108 109 LROs and Value 3 LROs and 0 COs 108 LROs and 113 COs. COs. 82 COs Date 31-Dec-2010 23-Jun-2016 30-Nov-2016 30-Apr-2017 Comments The Joint information system is in operation in all COs and LROs 12/21/2016 Page 6 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  Number of Cadastral Municipalities with cadastre maps homogenized (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 106.00 106.00 400.00 Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  JIS management organization established (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Org. JIS management established ad-hoc organization for JIS JIS management Value organization with sufficient management organization established established financing and human capacity Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  Percent of records in the JIS with the personal identification number (OIB) added (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 7% 33.00 31.9% 50% Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  No. of government registers connected to the JIS (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 4.00 4.00 4.00 Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 12/21/2016 Page 7 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  No. of web services provided to external users via JIS (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2.00 2.00 4.00 Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  M&E system in operation (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Y Y Y Y Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  Number of training programs delivered for SGA staff (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 15.00 17.00 12.00 Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  Number of SGA staff trained (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 2,413.00 2,968.00 800.00 Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 12/21/2016 Page 8 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  Number of training programs delivered for MOJ staff (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 8.00 8.00 4.00 Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  Number of MOJ staff trained (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 442.00 929.00 600.00 Date 31-Dec-2010 31-Mar-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  Avg no. of days to complete recordn of purchase/sale of property in land adm systm (Number, Core) Baseline Actual (Previous) Actual (Current) End Target Value 46.00 13.00 15.45 7.00 Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 PHINDIRITBL  Avg no. of days to complete recordn of purchase/sale of property–Urban (Number, Core Breakdown) Baseline Actual (Previous) Actual (Current) End Target Value 46.00 13.00 15.45 7.00 Date 31-Dec-2010 23-Jun-2016 30-Sep-2016 30-Apr-2017 12/21/2016 Page 9 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) PHINDIRITBL  User Perception of Quality of Public Services (%) (Percentage, Core) Baseline Actual (Previous) Actual (Current) End Target Value 88.00 -- -- 90.00 Date 30-Nov-2009 30-Sep-2015 30-Sep-2016 30-Apr-2017 Comments No data available as of September 2016 but a survey is underway. PHINDIRITBL  Total number of transactions of the main public service targeted by the project (Number, Core Supplement) Baseline Actual (Previous) Actual (Current) End Target Value 200,000.00 -- -- 200,000.00 Overall Comments Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed Disbursed P122219 IBRD-80860 Effective USD 23.80 23.80 0.00 15.65 4.85 66% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P122219 IBRD-80860 Effective 04-Aug-2011 17-Aug-2011 15-Nov-2011 31-Oct-2015 30-Apr-2017 Cumulative Disbursements 12/21/2016 Page 10 of 11 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Integrated Land Administration System Project (P122219) Restructuring History Level 2 Approved on 16-Jan-2014 ,Level 2 Approved on 07-Aug-2015 Related Project(s) There are no related projects. 12/21/2016 Page 11 of 11 Public Disclosure Copy