ENTERPRISE SURVEYS 63664 COUNTRY NOTE SERIES KAZAKHSTAN Running a Business in Kazakhstan 2011 11 NOTE NO. Characteristics of the firms interviewed COUNTRY Sector Other services Manufacturing 36% 34% Relatively few Kazakhstan firms engage in exporting Size Retail Percentage of exporter firms 30% 60 Large (100+ Small (5-19 50 employees) employees) 30% 27% WORLD BANK GROUP 40 Percent of firms Region 30 ECA Regional Average Medium (20-99 employees) Center 43% 11% 20 North 24% 10 East 19% 0 Uzbekistan Azerbaijan Kazakhstan Russian Fed. Tajikistan Montenegro Georgia Romania Kyrgyz Rep. Moldova Bulgaria Rep. of Kosovo Albania Ukraine Poland Armenia Belarus Slovak Rep. Croatia Hungary Lithuania Latvia Estonia Bosnia and Herzegovina Turkey FYR Macedonia Czech Rep. Serbia Slovenia South West 27% 19% Source: Enterprise Surveys. Source: Enterprise Surveys. How does Kazakhstan 2009 compare within Eastern Europe and Central Asia Source: Enterprise Surveys. Note: This table presents a ranking out of 29 economies for each of the listed indicators. The numbers are ranks as opposed to the actual value of the indicator. What is the average firm in Kazakhstan? The average firm in Kazakhstan 2009 Source: Enterprise Surveys. Note: In the survey questionnaire, the phrase “Limited Liability Company or Closed Joint Stock Company (shares traded privately if at all)” was used for “Closed Shareholding Company.” 2 Female participation in the workforce varies across firm location and sector of activity Percentage of full-time female workers 70 Location of firm Sector of activity 60 50 Percent 40 30 20 10 0 West East North South Center Other Manufacturing Retail services Source: Enterprise Surveys. Credit needs of Kazakhstan firms 100 90 80 Percent of firms 70 60 No 50 Yes How do businesses operate in Kazakhstan? 40 30 20 10 0 Having loan or Needing a loan Among those Among those credit line needing a needing and loan, applied applying for a for a loan loan, application not rejected Source: Enterprise Surveys. Choices by the average firm in Kazakhstan 2009 Source: Enterprise Surveys. 3 What constrains firms in Kazakhstan? Constraints on the average firm in Kazakhstan 2009 Source: Enterprise Surveys. 4 How has the business environment changed over the past three years? Firms spend more on security in regions where they identify crime as a major constraint 60 3.0 50 2.5 Percent of firms Percent of sales 40 2.0 30 1.5 20 1.0 10 0.5 0 0.0 Center East South North West Security costs as % of sales % of firms identifying crime as a major constraint Source: Enterprise Surveys. 5 Notes 6