January 8, 2020
West Bengal Inland Water Transport, Logistics and Spatial Development Project
Environmental & Social Management Framework

                                                       TABLE OF CONTENTS
Executive Summary ...............................................................................................................................1
1     Introduction .................................................................................................................................. 18
      1.1 Background ............................................................................................................................ 18
      1.2 Objective of Environmental and Social Management Framework (ESMF) Environmental and
      Social Assessment (ESIA) ............................................................................................................. 19
          1.2.1 Objective of this ESMF and Its Contents ..................................................................... 19
          1.2.2 Need for ESIA .............................................................................................................. 19
      1.3 Project Development Objectives & Components ................................................................... 19
          1.3.1 Project Development Objectives (PDO) ...................................................................... 19
          1.3.2 Component A: Strengthening Institutional Capacity (USD20 million) ......................... 20
          1.3.3 Component B: Technical Assistance for Investment Prioritization (USD 8 million)..... 21
          1.3.4 Component C: Infrastructure Investments (USD 115 million) ..................................... 21
          1.3.5 Component D: Support to Implementation (estimated cost USD 7 million) ................ 22
      1.4 Project Beneficiaries .............................................................................................................. 23
      1.5 Project Cost and Financing .................................................................................................... 23
2     Policy, Legal and Institutional framework ................................................................................ 24
      2.1 Introduction ............................................................................................................................ 24
      2.2 Applicable National Environmental Legislation ...................................................................... 24
          2.2.1 Environmental (Protection) Act 1986 and associated Rules ....................................... 24
          2.2.2 EIA Notification 2006 & amendments thereafter ......................................................... 24
          2.2.3 Air (Prevention and Control of Pollution) Act 1981 ...................................................... 25
          2.2.4 Water Prevention and Control of Pollution) Act 1974 .................................................. 25
          2.2.5 Noise Pollution (Regulation and Control Act) 2000 ..................................................... 25
          2.2.6 Various Waste Management Rules 2016 .................................................................... 25
          2.2.7 Indian Forest Act 1927/Forest Conservation Act 1980/Forest Rights Act 2006 .......... 26
          2.2.8 Wildlife (Protection) Act 1972 ...................................................................................... 26
          2.2.9 Coastal Regulation Zone Notification 2011 ................................................................. 26
          2.2.10 Public Liability and Insurance Act 1991 ....................................................................... 27
          2.2.11 National Green Tribunal (NGT) Orders ....................................................................... 27
      2.3 Applicable social legislation ................................................................................................... 27
          2.3.1 Child Labor (Prohibition and Regulation) Act, 1986, Bonded Labor (Abolition) Act,
          1976 27
          2.3.2 Minimum Wages Act, 1948, The Payment of Wages Act, 1936, amended in 2005.... 28
          2.3.3 The Building & Other Construction Workers (Regulation of Employment & Conditions
          of Service) Act, 1996 .............................................................................................................. 28
          2.3.4 Workmen’s Compensation Act, 1923 (as amended in 2000) ...................................... 28
          2.3.5 The Right to Information Act, 2005, ............................................................................. 28
          2.3.6 Labor Act 1988 ............................................................................................................ 29
          2.3.7 The Factories Act 1948................................................................................................ 29
          2.3.8 Biological Diversity Act 1972 ....................................................................................... 29
      2.4 World Bank Policies and Requirements ................................................................................ 29
          2.4.1 Introduction .................................................................................................................. 29
          2.4.2 Environmental Assessment (OP/BP 4.01)................................................................... 30
          2.4.3 Natural Habitats (OP 4.04) .......................................................................................... 30
          2.4.4 Cultural Properties (OP 4.11) ...................................................................................... 31
          2.4.5 Involuntary Resettlement OP 4.12 ............................................................................... 31
          2.4.6 Projects on International Waterways OP/BP 7.50 ....................................................... 31
          2.4.7 World Bank’s EHS Guidelines ..................................................................................... 32
3     Baseline scenario, project investments and their E & S impacts .......................................... 33
      3.1 Introduction ............................................................................................................................ 33
      3.2 Baseline scenario ................................................................................................................... 33
          3.2.1 Ribbon Development ................................................................................................... 34
          3.2.2 Drainage ...................................................................................................................... 35
          3.2.3 Biodiversity and related aspects .................................................................................. 35
          3.2.4 Heritage areas ............................................................................................................. 36
      3.3 Project investments - First Year Subprojects and E & S impacts .......................................... 36

                                                                                                                                Table of Contents
                                                                                                                                           Page i
                                          West Bengal Inland Water Transport, Logistics and Spatial Development Project
                                                                       Environmental & Social Management Framework

         3.3.1 Gangways and Pontoons ............................................................................................. 37
         3.3.2 Minor Waterside Construction Works at Jetties ........................................................... 37
         3.3.3 New Vessels with Enhanced Designs ......................................................................... 37
         3.3.4 Turnstile Gates ............................................................................................................. 38
     3.4 Project investments - Subprojects during remaining project period and E & S impacts ........ 39
         3.4.1 Design and construction of priority terminals associated with selected jetties ............ 39
         3.4.2 Design and construction of new jetties, ancillary facilities (passengers and freight) ... 39
         3.4.3 Upgrading / rebuilding existing passenger jetties ........................................................ 39
         3.4.4 Ancillary infrastructure ................................................................................................. 39
         3.4.5 Enhancing the WBSTC’s maintenance workshops ..................................................... 40
         3.4.6 Roll On– Roll Off Terminals in the Kolkata Metropolitan Area ..................................... 40
     3.5 Description of baseline information of Jetties investigated .................................................... 40
         3.5.1 Howrah Station Jetty: (Howrah side) ........................................................................... 40
         3.5.2 Dakshineswar Jetty ...................................................................................................... 41
         3.5.3 Chandpal Jetty - Kolkata side ...................................................................................... 42
         3.5.4 Rashmoni Jetty-Kolkata side – North Rural ................................................................. 42
         3.5.5 Podrah Jetty –Howrah side .......................................................................................... 43
         3.5.6 Shibpur vessel building yard & Jetty ............................................................................ 43
         3.5.7 Panchpra Jetty – Howrah side ..................................................................................... 44
         3.5.8 Fulleswar Jetty – Howrah side –Far south ................................................................... 44
         3.5.9 Outram Jetty –Kolkata side .......................................................................................... 44
4    ESMF Procedures and Management measures ........................................................................ 46
     4.1 Introduction & applicability ..................................................................................................... 46
     4.2 Screening and Scoping .......................................................................................................... 46
         4.2.1 Screening ..................................................................................................................... 46
         4.2.2 Scoping ........................................................................................................................ 47
     4.3 Conducting the ESIA .............................................................................................................. 47
         4.3.1 General ........................................................................................................................ 47
         4.3.2 Specific to type of subprojects / contracting arrangements ......................................... 48
     4.4 Preparing the ESIA and ESMPs ............................................................................................ 48
         4.4.1 Draft Environmental and Social Impact Assessment (ESIA) ....................................... 48
         4.4.2 Draft Environmental and Social management Plan (ESMP) ....................................... 49
         4.4.3 Final ESIA and ESMP .................................................................................................. 49
     4.5 Integrating the ESMPs with the bid / contract documents ..................................................... 49
     4.6 Obtaining the World Bank approval ....................................................................................... 49
     4.7 Subproject cycle and ESMF procedures ................................................................................ 50
5    Public / Stakeholder Consultations, Disclosure and GRM ...................................................... 51
     5.1 Introduction ............................................................................................................................. 51
     5.2 Methodology adopted for consultation ................................................................................... 51
         5.2.1 Stakeholder Identification ............................................................................................. 51
     5.3 Stakeholder Consultations for their views / perspectives....................................................... 52
         5.3.1 The Vessel Operator .................................................................................................... 52
         5.3.2 The Jetty Operators ..................................................................................................... 52
         5.3.3 The Passengers ........................................................................................................... 52
         5.3.4 Stakeholder Consultation Workshop............................................................................ 53
         5.3.5 The local Governing bodies ......................................................................................... 58
         5.3.6 The shop owners.......................................................................................................... 58
         5.3.7 Other beneficiaries ....................................................................................................... 58
     5.4 Disclosure of Project Information ........................................................................................... 58
         5.4.1 At the State Level ......................................................................................................... 58
         5.4.2 On World Bank’s External Website .............................................................................. 59
6    Environmental Impacts and Mitigation measures .................................................................... 60
     6.1 Environmental and Social Management Plan ........................................................................ 60
     6.2 Prevailing Conditions/Issues and Scope for Improvement .................................................... 74
     6.3 Cumulative Impact Assessment (CIA) ................................................................................... 75
7    Implementation Arrangements ................................................................................................... 77


Table of Contents
Page ii
West Bengal Inland Water Transport, Logistics and Spatial Development Project
Environmental & Social Management Framework

       7.1 Institutional set-up for the project ........................................................................................... 77
       7.2 Institutional Strengthening and Business Planning for Inland Water Sector (ISBP).............. 77
           7.2.1 Project Management Unit (PMU) ................................................................................. 78
           7.2.2 Contractors .................................................................................................................. 80
           7.2.3 Project Management / Supervision Consultants ......................................................... 80
       7.3 Training &Capacity Building ................................................................................................... 80
       7.4 Monitoring and Supervision ................................................................................................... 81
       7.5 Grievance Redressal Mechanism (GRM) .............................................................................. 81
       7.6 ESMF Budget ......................................................................................................................... 84
       7.7 Conclusions............................................................................................................................ 84
APPENDIXES (List below) .................................................................................................................. 85
                                                         LIST OF APPENDIXES
Appendix 1: MOEF & CC Standards (Air, Noise, Water and Soil Standards) ...................................... 85
Appendix 2: World Bank EHS Guidelines ............................................................................................. 91
Appendix 3: Dolphins along Hooghly Waters ........................................................................................ 92
Appendix 4: List of Jetties under First Year Investment ........................................................................ 94
Appendix 5: Existing List of Vessels in Project Area ............................................................................. 95
Appendix 6: Environmental & Social Screening Form for Jetty Locations ............................................ 97
Appendix 7: Social Screening Format ................................................................................................... 98
Appendix 8: Generic ToR for Conducting the ESIA ............................................................................ 100
Appendix 9: Stakeholder Consultation Workshop ............................................................................... 102
Appendix 10: Chance Find Procedure ................................................................................................ 113
Appendix 11: Draft Format for Monitoring of Grievances .................................................................... 114
                                                            LIST OF FIGURES
Figure 3-1: Jetty Locations along the River Hooghly (NW-1) between Tribeni and Falta ..................... 34
Figure 3-2: Image of Howra h jetty with built-up area on Kolkata side also .......................................... 35
Figure 3-3: Howrah Bridge (World Heritage classified structure) .......................................................... 36
Figure 4-1: Subproject Cycle & ESMF procedures ............................................................................... 50
Figure 7-1: Overall institutional Framework for WBTIDCL .................................................................... 77
Figure 7-2: PMU's Institutional Set Up .................................................................................................. 78


                                                             LIST OF TABLES
Table 1-1: Break down of Project cost and Financing plan ................................................................... 23
Table 3-1: Investments in the first year projects and E & S issues ....................................................... 38
Table 3-2 Project Investments Typology and Timelines ....................................................................... 39
Table 3-3: Project Investments during project period and E & S issues ............................................... 40
Table 4-1: Criteria for Subproject Categorization .................................................................................. 46
Table 5-1: Consultation meetings with stakeholders (Vessel Suppliers) .............................................. 54
Table 5-2: Consultation meetings for stakeholders (Vessel Operators) ............................................... 54
Table 5-3: Consultation meetings at the Jetties (Commuters & Jetty workers) .................................... 56
Table 6-1: Environmental and Social Management Plan ...................................................................... 61
Table 6-2 Prevailing Conditions/Concerns and Scope for Improvement .............................................. 74
Table 7-1: Project Implementation arrangements ................................................................................. 78
Table 7-2: Training type, target groups, purpose and frequency .......................................................... 80
Table 7-3: Details of Grievance Redressal Committee Members ......................................................... 82
Table 7-4: Estimated Budget ................................................................................................................. 84


                                                           LIST OF EXHIBITS
Exhibit 2-1: Temple at Ahiritala view from Pontoon ............................................................................................. 31
Exhibit 2-2: ISCON temple at Panihati Jetty ...................................................................................................... 31
Exhibit 3-1: 80 % Completed vessel ................................................................................................................ 38
Exhibit 3-2: Solid Waste is an Issue ................................................................................................................ 38
Exhibit 3-3: Turnstile Gates at Howrah Jetty ..................................................................................................... 38
Exhibit 3-4: Babughat to Howrah Station .......................................................................................................... 41

                                                                                                                                Table of Contents
                                                                                                                                          Page iii
                                             West Bengal Inland Water Transport, Logistics and Spatial Development Project
                                                                          Environmental & Social Management Framework

Exhibit 3-5: Protected Tree with Platform at Howrah Jetty .................................................................................... 41
Exhibit 3-6: View of Howrah Bridge from Howrah Jetty ........................................................................................ 41
Exhibit 3-7: Beautifully Developed Landscape at Howrah Jetty .............................................................................. 41
Exhibit 3-8:ChandpalGangway with Waste Tickets on the floor.............................................................................. 42
Exhibit 3-9: View of Chandpal II from Chandpal I................................................................................................ 42
Exhibit 3-10: Ticketing counter at Rashmoni Jetty .............................................................................................. 43
Exhibit 3-11:Link platform approaching directly to water ....................................................................................... 43
Exhibit 3-12:Rashmoni Jetty view from waterside ............................................................................................... 43
Exhibit 3-13:Shibpur Jetty area from Vessel building Yard .................................................................................... 44
Exhibit 3-14:Shibpur Jetty area ( another view) .................................................................................................. 44
Exhibit 3-15: Abandoned Jetty at Panchpra ...................................................................................................... 44
Exhibit 3-16: Consultation at Panchpra ............................................................................................................ 44
Exhibit 3-17: Police Patrol Vessels .................................................................................................................. 45
Exhibit 3-18: Consultation- Chief Security Officer ............................................................................................... 45
Exhibit 5-1:Consultation with Jalsathy (Safety man) at Howrah Jetty ...................................................................... 52




Table of Contents
Page iv
West Bengal Inland Water Transport, Logistics and Spatial Development Project
Environmental & Social Management Framework

                            LIST OF ABBREVIATIONS AND ACRONYMS

ARAP             Abbreviated Resettlement Action Plan
BPL              Below Poverty Line
CoI              Corridor of Impact
CPM              Comprehensive Mobility Plan
CPR              Common Property Resources
DL & LRO         District Land & Land Reforms Officer
DP               Displaced Person
EE               Executive Engineer
EIA              Environment Impact Assessment
EM               Entitlement Matrix
EP               Entitled Person
FGD              Focus Group Discussion
GO               Governmental Order
GRC              Grievance Redressal Committee
GRM              Grievance Redressal Mechanism
GoWB             Government of West Bengal
ISDP             Integrated Strategic Development Plan
ISBP             Institutional Strengthening and Business Plan
IWT              Inland Water Transport
KMA              Kolkata Metropolitan Area
KMC              Kolkata Municipal Corporation
KMDA             Kolkata Metropolitan Development Authority
KoPT             Kolkata Port Trust
NGO              Non-governmental Organization
NOC              No-Objection Certificate
NTH              Non-Title Holder
OP               Operational Policy
PAH              Project Affected Household
PAF              Project Affected Family
PAP              Project Affected Persons
PDO              Project Development Objective
PMU              Project Management Unit
PWD              Public Works Department
RAP              Resettlement Action Plan
RPF              Resettlement Policy Framework
R&R              Resettlement and Rehabilitation
RFCTLARR         Right to Fair Compensation & Transparency in Land Acquisition,
                 Rehabilitation and Resettlement
RO-RO            Roll On – Roll Off
SIA              Social Impact Assessment
SC               Scheduled Caste
SDE              Social Development Expert
SDS              Spatial Development Strategy
SIA              Social Impact Assessment
ST               Scheduled Tribe
ToR              Terms of Reference
UDMA             Urban Development and Municipal Affairs Department
WB               World Bank
WBTIDCL          West Bengal Transport Infrastructure Development Corporation Limited
WBIWTLSD         West Bengal Inland Water Transport, Logistics and Spatial Development
WHH              Women Headed Household



                                                                                Table of Contents
                                                                                          Page v
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



Executive Summary

Environmental and Social Management Framework (ESMF)

Introduction

The Kolkata, waterways have been in operation for centuries as a mode of transport between
Kolkata ⇌ Howrah (East & West sides of Hooghly River) sides. The congestion in the city is
contributing to large inefficiencies in passenger and freight flow in the Kolkata Metropolitan
Area (KMA, which is the regional gateway to freight flow in Eastern India), restricting market
access as well as port access for export-import traffic. The inefficient flow of freight is adversely
affecting economic competitiveness and sustainable growth in the region. The Hooghly River,
a defining feature of KMA, currently acts more as a barrier to access than an enabler. Due to
the strategic location of Kolkata, and the unique situation of the port in the center of the city,
the severity of the mobility issues in KMA calls for a rethink of urban mobility for both cargo
and citizens. These sectoral issues are compounded by institutional and spatial development
challenges. Institutional arrangements for urban transport are highly fragmented and
sometimes overlapping. The proposed project is for an improvement of the waterways sector
in all respects.

Objectives of ESMF and its contents

For all investments, the ESMF will set out the policies, procedures and guidelines that will be
followed to assess and manage Environmental and Social (E & S) issues. This framework is a
requirement of the World Bank and is necessary to ensure that the Environmental and Social
(E & S) impacts are addressed and properly managed. The project implementation includes
analytical studies (preparation of plans, strategies and assessments), procurement of goods
(such as vessels, pontoons and gangways) and execution of works (waterside and landside
investments in selected jetties). Of these, there will be impacts in the manufacture of goods
and in the execution of works. Therefore, during implementation, these potential E & S impacts
will need to be managed.

Project Development Objectives (PDO)

The project development objectives (PDO) are to:
(a) strengthen cross sectoral institutional capacity-institutional capacity for strategic spatial
    planning, logistics and urban mobility; and
(b) Improve efficiency and safety of passenger and freight movement along the Hooghly River
    by targeted upgrades of the ferry system.

Project Description
In the above context, the West Bengal Transport Infrastructure Development Corporation
Limited (an undertaking of the Government of WB) with the help of loan assistance from World
Bank is planning to improve the waterways system for optimized usage for the overall
development of the Kolkata Metropolitan Area in particular and the development of country
and the state in general. This project is titled as “West Bengal Inland Waterways Transport,
Logistics and Spatial Development Project.”


                                                                                   Executive Summary
                                                                                               Page 1
                                   West Bengal Inland Water Transport, Logistics and Spatial Development
                                                        Environmental & Social Management Framework


Subcomponent activities that will be supported as a part of the first year investments cover
30% of the overall project budget. The activities include: (1) Improving the capacity of selected
jetties by adding pontoons and gangways; (2) Implementing minor waterside construction
works to install 30 gangways and pontoons; (3) Adding 22 new vessels with enhanced designs
to existing fleet; and (4) Installing 40 turnstile gates in selected jetties.
The following are the four components and their respective subcomponents:
Component A: Strengthening Institutional Capacity (USD20 million)
This component will support institutional capacity enhancements for the GoWB’s Departments
of Transport and Urban Development. This component is intended to provide West Bengal
Transport Department with the required assistance to: (i) assess, identify and develop the
scope for sector planning, regulatory and institutional reforms review of governance structures,
business and financial planning, safety management and capacity enhancement for key
agencies operating within the West Bengal IWT sector; and (ii) provide implementation support
to the PMU. This will include, inter alia: (a) a 5-year IWT Institutional Strengthening and
Business Plan (ISBP) for West Bengal Transport Department, including organizational,
planning, fiscal strengthening, regulatory reform and IT modernization, and implementation
support; (b) a Program Management Support and Secretariat Support services to aid in
implementation of the ISBP and Training Needs Assessment (TNA) study; (c) support to the
Transport Department in Information Dissemination; (d) support to the key agencies in the
West Bengal IWT sector on engaging with the private sector; and (e) safety management study
to assess the existing River Information System (RIS), identify gaps and design a system to
complement it. The proposed Project will finance a comprehensive capacity building program
to strengthen the regulatory and operational frameworks for IWT.
Subcomponent A.1: Support for institutional capacity enhancement to regulate, manage, and
maintain river transport systems (USD 8 million):
This subcomponent will include a TA to prepare an Institutional Strengthening and Business
Plan (ISBP) which will map comprehensively the institutional structure, business processes,
and human resource management and identify opportunities for improvement and
consolidation. As part of preparing the ISBP, a TNA of the Transport Department and its key
subsidiaries will be conducted to support a full capacity building program implemented under
the project. The proposed Project will also support implementation of the capacity building
programs.
Subcomponent A.2: Safety management: river navigation aids, night navigation technology on
some routes, and emergency response system (USD 12 million).
The subcomponent will draw on national and international experience in assessing appropriate
aids to navigation, their procurement and deployment to allow 24-hour services / night
navigation on the most vulnerable and/or trafficked routes and crossing points. Beginning with
pilots at 2-3 crucial locations, deployment of navigation aids will be scaled up based on the
investment strategy for the sector. The subcomponent will begin with a TA assessment of the
existing River Information System (RIS) followed by implementing an updating to the system.
Component B: Technical Assistance for Investment Prioritization (USD8 million)
With a large project area and multiple institutions, technical analysis and plans including an
IWT strategy, spatial development strategy and comprehensive mobility plan are essential to
ensure improved accessibility and to leverage wider economic development opportunities
around the Project’s investments. This will complement the institutional capacity strengthening
efforts highlighted in Component A and tackles the “structural elements” that form the bases

Executive Summary
Page 2
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


for the main challenge this project is set to face; constrained accessibility. Accordingly, this
component is set to investigate and drive the medium- and long-term planning that defines the
relationship between the port (including its externalities) and the city
(with its livelihood and mobility). This will cover spatial, mobility and logistics planning. The
component will be implemented through two subcomponents.
Subcomponent B.1: Spatial and Logistics Master Planning (USD5 million).
The subcomponent includes two TAs to prepare (i) Spatial Development Strategy (SDS) and
(ii) Logistics Master Plan (LMP). Both these TAs will focus on strengthening the planning
capacity which will support sound investments as well form an effective linkage between
planning, fiscal policy and the budget process for the KMA. The TA on LMP will include
technical support to be provided to a high-level council on logistics (Logistics Council) the
GoWB recently created. Additional studies focusing on preparing local plans for subprojects
that are identified by the SDS and the LMP are also included in this component (i.e. multi-
modal station area plans to ensure improved accessibility and time savings for commuters).
Subcomponent B.2: Prioritizing investments in IWT and linkages to transport network (USD3
million)
This subcomponent involves preparing strategic plans to prioritize investments in the IWT in
the short and medium terms and provide a long-term vision for mobility within the KMA. Two
strategic plans will be prepared under this subcomponent; Integrated Strategic Development
Plan (ISDP) and a Comprehensive Mobility Plan (CMP). The subcomponent will also support
capacity building at the local level to plan and design the immediate surroundings around
terminals, which will encourage multi-modal coordination, urban regeneration, and private
sector engagement.
Component C: Infrastructure investments to improve water transport (USD 115 million)
This Component provides for infrastructure investments to improve passenger and freight
urban mobility. It will be implemented in two phases addressing short and longer-term solutions
to the critical condition of the current IWT system. The first phase provides investments that
are urgently needed to support the IWT system as recent bridge collapses are endangering
the KMA population, and the resulting restrictions on truck flow have further hampered freight
traffic. The second phase deals with longer term improvements to the efficiency and safety of
IWT through investments in infrastructure. For the second phase, this Component adopts a
framework approach for investments. Specific subprojects under the framework will be
selected and designed upon completion of the ISDP, which will identify the nature and locations
of all subprojects. The Bank will appraise, in turn, each subproject prepared and brought
forward for financing until all project funds allocated to the subcomponents have been
committed. The framework also integrates a systematic stakeholder engagement process
during subprojects preparation.
Subcomponent C.1: Improve infrastructure capacity of the existing network: Activities under
this subcomponent are intended to support the capacity of the existing system including, inter
alia: (a) pontoons, gangways and tensile gates to enhance the capacity existing jetties. 26 sites
are selected, and the expected value of this investment is USD 18.64 million; and (b)22 new
ferries will be built based on the design with improved safety standards and fuel efficiency at
an expected cost of USD 9.28 million; and (c) electronic smart ticketing gates at 40 Nos. Ferry
Points at an expected cost of USD 8.85 million. A feasibility study for these investments was
prepared.



                                                                               Executive Summary
                                                                                           Page 3
                                        West Bengal Inland Water Transport, Logistics and Spatial Development
                                                             Environmental & Social Management Framework


Subcomponent C.2: Enhancing Passenger Movement: This subcomponent includes long term
investments to be identified in the ISDP including inter alia: (i) terminals jetties, road access
and ancillary infrastructure in addition to other investments required to ensure navigable
fairways; (ii) improved design of inland water transport vessels and solutions to modernize the
fleet; and (iii) system management (e.g. river information systems integrated with the national
river information system and the port information system). The exact number of jetties and
their locations will be determined after analysis of economic benefits, access, intermodal
connectivity, and social and environmental impacts.
Subcomponent C.3: Improving Infrastructure Capacity for Freight Movement: These
investments will provide an alternative for truck movement, focusing on decongesting
movement on land by facilitating access through the Hooghly River. Investments will include:
(i) roll on-roll off (ro-ro) jetties, terminals, and road access; (ii) design and financing solutions
for private participation in ro-ro vessels, and system management. The exact number of jetties
and their locations will be determined after analysis of economic benefits, access, intermodal
connectivity, and social and environmental impacts. Private sector involvement will be
encouraged in investment in infrastructure, operation of terminals, financing and operation of
vessels.
Component D: Support to Implementation (estimated cost USD 7 million)
 This component will finance technical assistance and advisory services to the PMU and the
Steering Committee (SC), including project management and coordination costs associated
with project implementation, consultancy services for feasibility, conceptual, and detailed
designs, safeguards instruments for subprojects, and the preparation of follow-on operations.
It will provide for mobilization of expertise, exchange of international experience, and advisory
services to support the SC (and the Logistics Council once established) in preparing and
adopting a shared vision focused on improving logistics and developing a coordinated
roadmap of future investments and key policy reforms needed to realize that vision.

Project cost & financing
The Table 1 provides the breakdown of the project cost and the financing plan.
      Table 1 Break down of Project cost and Financing plan

                                                                   Project         IBRD/ IDA      Counterpart
S.                                                                  Cost           Financing       Funding
                       Project Components
No
                                                                           (All figures in US$ million)
1     Strengthening Institutional Capacity                            20               14                 6
2     Technical Assistance for Investment Prioritization              8                5.6            2.4
3     Infrastructure investments to improve water transport          115              80.5            34.5
4     Support to Implementation and Technical Assistance              7                4.9            2.1
                         Total Costs                                 150              105                 45
                 Total Financing Required                            150              105                 45

Policy, Legal and Institutional Framework
The project will be planned, designed, implemented and operated in line with the policy, legal
and institutional framework provided by the applicable national environmental legislation,

Executive Summary
Page 4
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


applicable national social legislation and the World Bank Operational Policies (OPs) pertaining
to environmental and social safeguards. The clearances / approvals / no objection certificates
to adhere to these legislations and requirements will be obtained, and any conditions stipulated
will be adhered with.
It is to be noted that the social legislations pertaining to resettlement and rehabilitation are
covered in the ESMF Volume 2 Resettlement Policy Framework (RPF)

World Bank Policies and Requirements

Following World Bank’s OPs and Requirements on environmental and social safeguards were
reviewed to determine its applicability to this project. Table 2 provides the details.
Table 2 Applicable World Bank Operational Policies and Standards
 World Bank Operational Policy                            Details          Applicability
         OP/BP 4.01              Environmental Assessment                 Triggered
         OP/BP 4.04              Natural Habitats                         Triggered
         OP/BP 4.11              Physical Cultural Resources              Triggered
         OP/BP 4.12              Involuntary Resettlement                 Triggered
         OP/BP 7.50              Projects on International Waterways      Triggered

World Bank’s EHS Guidelines

The World Bank’s Environment, Health & Safety guidelines are relevant to the manufacture of
the vessels, pontoons and gangways; and all the civil works to be done. During the subproject
assessments, these guidelines will be used to ensure effective EHS management under the
project. The EHS guidelines are provided in ESMF as Appendix 2.

World Bank Project categorization

In the Bank’s internal documentation, the project is classified as Category A and the following
policies have been triggered: OP/BP 4.01 (Environmental Assessment), OP/BP 4.04 (Natural
Habitats), OP/BP 4.11 (Physical Cultural Resources), OP/BP 4.12 (Involuntary Resettlement),
and OP/BP 7.50 (Projects on International Waterways).
The Project is classified as Category A because : (a) construction and upgrading of terminals,
Jetties and their ancillary infrastructure may require dredging that may cause significant and
irreversible environmental and health impacts; , and (b) significant physical and economic
displacement of people and assets. The Project affected people shall include both formal and
informal occupants in the subproject areas including squatters and encroacher of permanent
and temporary nature for works taken up from year two onwards. Though land acquisition is
expected to be minimal, the project may impact significant number of informal settlers perusing
petty to small business/trade’.

Baseline scenario, project investments and their E & S impacts
The project baseline extends along the Hooghly River from Tribeni in the north to Noorpur in
the south (Refer Figure 3.1 Location map). Adjoining the river, these are primarily in the KMA
and KMDA areas, and it is managed by the Kolkata Port Trust (KoPT). The project
implementation includes the procurement of goods and execution of works. The goods include
vessels, pontoons and gangways which are made at designated areas by specialized
contractors / fabricators. The execution of work includes waterside and landside investments
in selected jetties. These will have direct, physical environmental and social (E & S) impacts

                                                                               Executive Summary
                                                                                           Page 5
                                     West Bengal Inland Water Transport, Logistics and Spatial Development
                                                          Environmental & Social Management Framework


that have to be assessed and managed through appropriate measures during planning,
designing, constructing and operating stages. There are various preparation studies that will
be undertaken. Once these studies are identified, the E & S requirements will be embedded
as required. This chapter outlines the project investments that have E & S impacts. These
include ribbon development, drainage, biodiversity and related aspects, Heritage areas are
noticed along the waterways from the north to south especially along the core urban areas.

Project investments - First Year Subprojects and E & S impacts

These are subprojects to be supported as a part of the first year (30% of project budget):
1)      Improving the capacity of selected jetties by adding pontoons and gangways;
2)      Implementing minor waterside construction works to install gangways& pontoons;
3)      Adding new vessels with enhanced designs to existing fleet;
4)      Installing turnstile gates in selected jetties.

Gangways and Pontoons

Thirty Pontoons and gangways are being planned to improve the capacity of selected jetties.
The suppliers of these will be causing E & S impacts in their respective production facilities.
These are minor, reversible impacts that can be addressed through appropriate management
measures. During the operation phase, these gangways and pontoons – made of steel – will
not cause any E & S impacts on the river Hooghly or on the landslide / river banks. The list of
jetties selected in Year one is included in ESMF Volume 1 as Appendix 4.

Minor Waterside Construction Works

To fix gangways and pontoons at selected jetties, minor waterside construction works will be
required. This will require cordoning off small portion of the banks to complete foundation
works. E&S impacts will be minor and temporary in nature. Also, jetty will be closed for
passengers during this period. Therefore, there will be no construction-related E&S impacts.
List of jetties that will be finally selected in Year 1 (30% of project budget) will be 30 that include
renovation of jetties. Total number of Jetties is 19 and 11 on Kolkata side and Howrah side
respectively.

New Vessels with Enhanced Designs

The project investments will be modernizing the fleet through new 16 vessels with enhanced
designs. In the production of these vessels, there are minor, reversible Environmental and
Social (E & S) impacts. Further, during the operation of these vessels, there are environmental
issues such as air pollution from the engines using diesel as fuel,
The noise pollution due to operating these engines sewage / sullage generation and disposal
due to the in-vessel toilets is taken in to consideration. The social issues include passenger
safety and providing accessibility to disabled persons for entering these vessels both during
high and low tide.

Turnstile Gates

These are standard turnstile gates that are in use in a range of transport terminals, particularly
seen in city metro stations. The investments are to install turnstile gates at 40 selected jetty
locations.


Executive Summary
Page 6
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


As these are standard items that are bought out, the minor environmental impacts caused by
metal cutting and painting in the supplier’s production unit are additional.




Table 3 Investments in the first year projects and E & S issues
    S.       Description of
                                    Location /E&S issues         Environmental and Social (E & S) impacts
    No.   Project investments
          Gangways and                                        Solid waste, waste water, air pollution, noise
    1                           Manufacturing site
          Pontoons                                            pollution, worker safety and labour / worker camps.
                                                              Construction waste, debris, waste water, worker
          Minor waterside
    2                           Jetty site                    safety, community safety and temporary community
          construction works
                                                              disturbances
          New vessels with                                    Solid waste, waste water, air pollution, noise
    3                           Manufacturing site
          enhanced designs                                    pollution, worker safety and labour / worker camps.
                                Minor environmental/ social
                                                              Being a bought-out item, it is beyond the purview of
    4     Turnstile gates       issues at the manufacturing
                                                              the project.
                                site;

Project investments - Subprojects during the remaining project period

Project investments to be taken up after the first year of investments and during the remaining
project period include the following:
•   Construction of new jetties & renovation of existing jetties (will be initiated from First Year
    investment onwards)
•   Construction of LCT jetties with Roll-On Roll-Off (RO RO) vessels
•   Addition of steel vessels
•   Construction of ferry terminals at selected ferry points
•   Addition of cruise vessels
•   Addition of electric ferries/vessels
•   Water taxi
•   Electronic Smart Ticketing Gates at selected ferry points (will be initiated from first year
    investment onwards)
•   Riverfront development (without riverbank protection)
•   Development of a training institute for vessel operators
•   Development of parking facility for vessels and yacht
•   Ancillary infrastructure (such as road access, pedestrian access to passenger jetties and
    terminals, infrastructure within the area of jetties, terminal buildings, parking facilities,
    holding area for trucks, restrooms for operators/truck drivers, etc.)
Design and construction of priority terminals associated with selected jetties
In planning and design of these priority terminals, there is potential for land use change that
could have environmental impacts. For instance, construction of building may require tree-
felling and other construction-related E&S impacts that have to be managed. These may have
been planned in busy crossings, urban, and rural areas. All of these will be located in the KMA.
Design/construction of new jetties and ancillary facilities for passengers and freight
Like the investments in the first 30%, there will be more jetties for both passengers and freight.
These will include works both on the waterside and landside. There will be potential
construction-related E & S impacts.


                                                                                             Executive Summary
                                                                                                         Page 7
                                              West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                   Environmental & Social Management Framework


Upgrading / rebuilding existing passenger jetties
Like the investments in the first 30%, there will be more jetties for both passengers and freight.
These will include works both on the waterside and landside. There will be potential
construction-related E & S impacts.



Ancillary infrastructure

Ancillary infrastructure such as road access, pedestrian access to passenger jetties and
terminals, infrastructure within the area of selected ghats and jetties, terminal buildings, and
other amenities for the physically challenged, women, children, old, and infirm. These will have
construction-related E & S impacts.
Enhancing the WBSTC’s maintenance workshops
Enhancing maintenance workshops operated by WBSTC which might include investments in
the physical structure of workshops and strengthening the operational capacity. Here again,
there will be environmental and social issues to be considered. These include:
  a) Managing waste water / solid waste treatment and disposal,
  b) Managing the facilities for oil & lubricant management, and
  c) For used oil / lubricant storage and disposal, which are inevitable in a maintenance
     workshop
RO RO terminals in the Kolkata Metropolitan Area
The two RO RO Terminals in the KMA needed infrastructure within the selected areas.
Infrastructure may include berthing and mooring structures and equipment, vehicle marshalling
areas, on-off loading areas, link spans and passenger boarding bridges, storage sites, and
terminal buildings, including customs and border control facilities. These will necessarily
include E & S impacts that need to be considered during the planning, designing, constructing
and operating these terminal facilities.
       Table 3.2 Project Investments during project period and E & S issues
 Sl.
               Description of Project Investments                                    E & S issues
 No.
 1     Priority terminals associated with selected jetties
       New jetties and ancillary facilities for both          Tree-cutting, construction and demolition debris, solid
 2
       passengers and freight                                 waste, waste water, oil waste, air pollution, noise pollution,
 3     Upgrading / rebuilding existing passenger jetties      worker & community safety.
 4     Ancillary infrastructure
                                                              Construction debris, soil / land contamination, used oil
 5     Enhancing the WBSTC’s maintenance workshops
                                                              waste, air pollution, noise pollution, worker safety.
                                                              Tree-cutting, construction and demolition debris, solid
 6     Ro-Ro terminals in the Kolkata Metropolitan Area       waste, waste water, oil waste, air pollution, noise pollution,
                                                              worker & community safety.


ESMF Procedures and Management Measures

Introduction

This outlines the ESMF procedures, which are applicable to all subprojects after the first year’s
investment, i.e. in the remaining project period. These subprojects will be screened and
scoped. If the screening and scoping reveals that there is a need for conducting the ESIA, then

Executive Summary
Page 8
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


this will be conducted. The ESIAs and ESMPs will be prepared. The ESMPs will be integrated
with the bid / contract documents. The national / state / local level approvals will be obtained
as required. Further, the World Bank clearance for the subprojects will also be obtained and
as required.

Screening & Scoping

At the initial subproject stage, the basic environmental and social information will be collected,
collated and reviewed. In specific, the key information will be two-fold:
(i)      Whether the project will have:
         a) significant impacts,
         b) limited impacts,
         c) or no impacts; and
(ii)     Whether the project is in an Eco sensitive area or not.
Once the information is collected and the extent of significance is determined, the
categorization of the subproject will be done.
If the subproject categorization is Category A or B, then scoping and further the conduct of the
ESIA will be required. Whereas all subprojects classified as Category C will not need to be
scoped or an assessment carried. All Category C subprojects will be outside the purview of
the ESMF procedures after screening.
If the subproject requires national / state level clearance, the ToR given by the State’s Expert
Appraisal Committee should necessarily be considered in scoping out the key issues as a part
of the detailed assessment.

Conducting the ESIA

All subprojects classified as either Category A or B will have to conduct an ESIA as per a
generic ToR for conducting the ESIA (Refer ESMF Appendix 8). This ToR will be tailor-made
to suit the specific subproject. At the planning and design stage, an analysis of alternatives will
be carried out in order to determine possible design and construction alternatives as
applicable. Public and stakeholder consultations are an integral part of the ESIA, and the inputs
/ feedback from these consultations should necessarily be incorporated in the planning and
design stage.
Under the project, the subproject activities will include procurement of goods, e.g. vessels or
pontoons or gangways, and/or execution of onsite civil works. There will be slight variations in
the way that ESIA will be conducted for different types of subproject activities. Further, the
nature of the contracting arrangements also changes the manner in which the ESIAs are
conducted. The specific type of subprojects/contracting arrangements includes the following:
    i.   Procurement of goods e.g. vessels, pontoons and gangways
   ii.   Using EPC contracting arrangements for goods & civil works
  iii.   Design build contracting arrangements for goods & civil works

Preparing the ESIA and ESMP

Draft Environmental and Social Impact Assessment (ESIA)

Once the ESIA is conducted, the ESIA report will be prepared in line with the structure included
in the ToR as given in the ESMF Appendix 8.

                                                                                 Executive Summary
                                                                                             Page 9
                                   West Bengal Inland Water Transport, Logistics and Spatial Development
                                                        Environmental & Social Management Framework


Draft Environmental and Social Management Plan (ESMP)

Once the ESIA report is done, the ESMP report will be prepared in line with the structure
included in the ToR as ESMF Appendix 8.

Final ESIA and ESMP

The draft ESIA and the draft ESMP will be submitted to the World Bank for its review and
approval. At that time, any comments received will be incorporated in the final version which
will be sent to the World Bank for approval.

Integrating the ESMPs with the bid / contract documents

The bid / contract documents will necessarily reflect the ESMP as appropriate to the contractor.
It will be cross-checked that all the elements of the ESMP are included.
At time of approving the bid / contract documents, the World Bank will verify that the ESMP is
integrated prior to the approval of the individual bid / contract. This will be done for all post-
review contracts, which will necessarily cover all subprojects with E & S issues.
In the case of the EPC contracting arrangement, all the ESMP requirements will be a part of
the bid / contract documents as the ESMP has been prepared with detailed designs. However,
in the case of the Design-Build contracting arrangement, the ESMP requirements are based
only on preliminary designs. Implementation ESMP will be prepared by the Design-Build
contractor. These will be in line with the ESMP requirements and will be approved prior to
acceptance.

Obtaining the National / State level clearances as required

All national / state level clearances have to be obtained. This will include clearances from the
MoEF&CC, State Environmental Impact Assessment Authority (SEIA), CZMA, Kolkata Port
Trust and other state agencies as required. The ESIA will explicitly include the clearances
required, and all the clearances will be obtained.

Obtaining the World Bank approval
For obtaining the World Bank approval, the following documents will be required:
Final ESIA & ESMP that have incorporated the Bank’s comments
•   ESMP integrated with the bid / contract documents
•   All the national and state level clearances as required

Public / Stakeholder Consultations, Disclosure

Different stakeholders and their views / perspectives

The following are the different stakeholders and beneficiaries. Their views / perspectives are
also included here. The specific details of the outcome of the meeting are provided for
commuters & Jetty workers Vessel Suppliers. Further input from Vessel Operators, jetty
operators, and passengers




Executive Summary
Page 10
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


The passengers or the daily commuters are the major stakeholders. They pointed out some
problems that they faced and these problems were of similar types irrespective of the location
of the jetties. Some of the issues that they pointed out are listed as below:
           (a) The jetties and vessels needed upgradation
           (b) The vessels are too high to climb especially for the senior citizens and women
               commuters
           (c) Travelling, getting on and off and walking on the gangway is a challenge for the
               physically challenged people, insisted for some handrails, and space for
               wheelchairs
           (d) Washrooms on the vessels are in poor condition
           (e) Washrooms in and around the jetty are not in usable condition
           (f) There are no proper rest area in and around the jetty
           (g) Putting up of shade on the pontoon
           (h) Widening of the gangway
           (i) Electronic display of vessel timing and route
           (j) Announcements of the arrival and departure of the vessel.

Consultation with the local governing bodies

The major governing bodies in this case are Kolkata Municipal Corporation (KMC), Kolkata
Metropolitan Development Authority (KMDA), West Bengal Transport Corporation (WBTC) and
Kolkata Port Trust (KoPT). After consultation with the concerned authorities, the various issues
like waste disposal (solid and liquid wastes) and the contingency plan were discussed. The
KMC collects the solid waste from the vessels daily from designated places along the 35 ghats.
They also mentioned that the liquid waste was disposed directly into the river without any
treatment. Further Input from consultation with the shop owners and other beneficiaries were
also considered.

Stakeholder Consultation Workshop

Further on October 31, 2019 a consultation workshop was carried out with various
stakeholders to get their views on the project. More than 35 people participated. This is
separately documented and provided in the ESMF as Appendix 9. The workshop was held at
the Conference Hall, PMU’s office at Paribahan Bhaban – II (CSTC Complex – Ground Floor),
Kolkata, West Bengal on October 31, 2019. During the workshop, detailed discussion and
suggestion on the ESMF and RPF by the participants were noted and incorporated in the
document. (List of Participants and the Minutes of the Meeting are a part of Appendix 9. The
main findings of the workshop are as follows:
•   All stakeholders were supportive for this project
•   Important E & S issues were presented and discussed. In some cases definite solutions
    were also discussed. For example
•   With regards to the fuelling station, oil pollution, availability of toilets and drinking water at
    all jetties, gender issues, issues of physically challenged and old age people
•   Together with Jetty limits, Jetty terminal building facilities and terminal officer will solve
    many problems of the jetties
•   Good Practices that can be further improved and the bad practices that need to be changed
    for better in the waterways sector were also discussed




                                                                                   Executive Summary
                                                                                              Page 11
                                    West Bengal Inland Water Transport, Logistics and Spatial Development
                                                         Environmental & Social Management Framework


Disclosure of Project Information
PMU will ensure that relevant information about E & S safeguard issues is made available in
a timely manner, in an accessible place, and in a form and language(s) understandable to the
public and other stakeholders. The purpose of such disclosure is that the public can provide
meaningful inputs into project / subproject design and implementation.

At the State Level

This ESMF and entire subproject ESIAs / ESMPs will be disclosed at the state level in the
project website. Further, executive summary of this ESMF will be available in English and
translated in Bangla. This will also be available as an easy to download document in the project
website. Website disclosure will be kept up-to-date throughout project implementation.
In addition, it is recommended that the information (in hard copy) shall be made available for
public access at the local body authority offices of each of the jetty locations, and also at the
jetty location itself. Also, the documents will be circulated to all stakeholder departments (like
Irrigation and Waterways, KoPT, PCB, UDMA, Fisheries, IWAI, etc.). The draft ESMF is
anticipated to be disclosed by November 30, 2019 and subsequently the Final ESMF by
December 15, 2019.

On World Bank’s External Website

This ESMF and the entire subproject ESIAs / ESMPs will be disclosed on World Bank’s
external website. ESMF will be disclosed and the resulting management plans shall also be
disclosed as the project progresses.

Environmental Impacts and Mitigation measures
Further to the site visits and understanding of the project and as a part of ESMF, it is necessary
to formulate possible and probable identification of impacts and the proposed mitigation
measures. This has been summarized and provided in ESMF. As in the case of any
development project, potential environmental impacts such as handling / disposal of solid
wastes, impacts to water quality, increased noise levels and air emissions issues have to be
identified and addressed. Further, bad or poor practices such as the means of disposal of bilge
water, commuter-centric facilities at the jetty locations, are important to be identified and
suitably addressed.
It is important to note that at this stage only Year 1 activities are taken up. The Year 1 activities
are largely restricted to waterfront side developments or activities. The ESMF is prepared for
various project activities, its associated potential impacts and suggested mitigation measures.
These are presented in the Chapter 6 of ESMF report.

Implementation Arrangements
A project Management Unit (PMU) will be responsible for the Implementation.

Project Management Unit (PMU)
For this WBIWTLSD project, Environmental, Social and safety cell is located in the Project
Management Unit (PMU). The PMU under the West Bengal Transport Infrastructure
Development Corporation Limited (WBTIDC) will be responsible for ensuring that this ESMF

Executive Summary
Page 12
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


is adhered during implementation. The Project Director (PD) will have the overall responsibility
whereas a dedicated Environmental Specialist and Social Development Expert will have a day-
to-day implementation responsibility. This should de detailed to meet all Institutional aspects
of the West Bengal Transport Logistics and Spatial Development Project (WBTLSDP).
The two specialists will work coordinate with each other, and also with the technical and
procurement officers of the PMU to ensure that the ESMF requirements are adequately
incorporated in the various activities that have been proposed. The specialists will work closely
with the contractors and consultants for the day-to-day implementation aspects and associated
safeguards compliance.

Institutional strengthening and Business Planning (ISBP) consultants

These consultants will be appointed shortly will have one expert to deal with the environmental
and social issues. He/ she will work and contribute in terms of institutional strengthening
arrangements on E&S issues.

Contractors

The contractors will be responsible for ensuring the effective implementation of the ESMP
requirements at the subproject level. These will be a part of the contract documents to which
they will have to adhere. As required, the contractor will assign one or two staff in each
subproject to ensure that ESHS requirements are met on a day-to-day basis. The assigned
staff will report to the PMU’s Environmental and Social Specialist on a monthly basis and
confirm compliance to the safeguard requirements.

Project Management (PMC) / Supervision Consultants (SC)
If the project will engage project management / supervision consultants to oversee the
contractor on behalf of the PMU, there will be one environmental engineer / officer in the
consultants’ team to oversee the day-to-day implementation of the ESMP measures in the
different subprojects. Lapses in implementation will be brought to the notice of the PMU, which
is to take necessary corrective and preventive action in consultation with the respective
contractor.

Training & Capacity Building
To ensure successful ESMF implementation, a series of orientation, capacity building and
training activities will be undertaken by the PMU with the contractors, consultants and other
stakeholders who are directly implementing or indirectly involved with these subprojects. The
training programmes will be practical and will include work with realistic case studies based on
the type of subprojects supported under the project. The training will cover the following issues:
    a) National and World Bank requirements for environmental assessment;
    b) Screening and scoping procedures; and
    c) Main provisions of ESMPs for proposed subprojects, including mitigation and
        monitoring requirements.
Such training will enable these target groups to recognize and assess the potential negative
environmental and social impacts and set of measures to mitigate them.




                                                                                Executive Summary
                                                                                           Page 13
                                  West Bengal Inland Water Transport, Logistics and Spatial Development
                                                       Environmental & Social Management Framework


Monitoring and Supervision
At the construction and operation stages, monitoring and supervision of the environmental and
social management measures will be done. This will be the responsibility of the PMU and
undertaken on an on-going basis.

Grievance Redressal Mechanism (GRM)

Grievance Redressal Mechanism (GRM) is an integral part of the institutional arrangement in
relation to environmental and social safeguard issues. At present, grievances related to
employees and others are dealt on a case to case basis depending upon the nature of
grievances. Safeguards-related grievances are expected from affected persons and other
interested groups during the project implementation.
Under the project, a GRM at PMU level will be established for resolution of such grievances.
Anticipated grievances could be:
       •   Environmental (e.g. air, noise and water pollution) and social (e.g. labour and
           community safety) issues arising from the project activities,
       •   non-payment of resettlement and rehabilitation assistance,
       •   name of affected persons missing,
       •   affected persons missed out/ not enumerated during the survey,
       •   social category and vulnerability incorrect,
       •   difference in land area acquired/purchased and measured at site,
       •   type and use of land acquired/purchased not considered correctly,
       •   wrong measurement of structure/building affected,
       •   wrong valuation of structure/building,
       •   damage to adjoining property,
       •   Construction activities at the site, quality of works, safety, etc.
In view of the above, a Grievance Redressal Committee (GRC) will be constituted in the PMU
with the aim to resolve as many grievances as possible related to resettlement and
rehabilitation and land acquisition/purchase through consultations and negotiation. The GRC
will comprise Seven (7) members. The GRC will be constituted within a month before the
implementation of activities under subcomponent during the first year of investment starts. A
draft format for monitoring of grievances (received, type of grievances, grievances redressed,
time required for resolving the grievances, etc.) has been provided in ESMF Volume as
Appendix 11.

ESMF Budget
The budget for the ESMF including for subproject preparation – conducting / preparing ESIAs
/ ESMPs, monitoring and reporting, training & capacity building and stakeholder consultations
– is estimated to be US$ 550,000 or Rs. 38.50 million.

RESETTLEMENT POLICY FRAME WORK (RPF)

Social Impact Assessment

As a part of the project preparation, a Social Impact Assessment (SIA) was conducted for
various ferry sites on both sides of the Hooghly River to understand and address the social
development issues due to the proposed project interventions. In particular, the assessment

Executive Summary
Page 14
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


covered scope for land acquisition, extent of resettlement and rehabilitation, impact on
livelihoods, safety and gender issues and develop measures to avoid or minimize and mitigate
the adverse social impacts and enhance positive impacts.
A Social Development Expert (SDE) has been engaged by the PMU to deal with matters
related to social impacts and resettlement & rehabilitation. Since the adverse impacts of the
proposed project during the first year of investments are likely to be very limited, the service of
an external agency is not envisaged. However, from the second year investment onwards,
development on land side and upgrading of access roads for RO-RO services might cause
substantial involuntary resettlement. In such a case, support of an external agency for the
implementation of RAP will be required.
During the first year investments subcomponent “Enhancing Passenger Movement” will be
undertaken to support the capacity of the existing system. This will cover a total of thirty (30)
identified ferry locations on both sides of the Hooghly River, building of (22) new transport
vessels with improved design and installing 40 turnstile gates in selected jetties. All the
activities under this subcomponent shall be on the waterfront side. During site visit it was
observed that for the first year project investments there would be temporary impact on livelihood of 13
petty vendors doing business on the Pontoons and Gangways within the proposed Corridor of Impact
(COI) in the 30 proposed Jetties for a maximum period of one month. An Abbreviated Resettlement
Action Plan (ARAP) has been prepared to mitigate the temporary loss of livelihood of the 13 petty
vendors for one month. For the works from year two onwards, based on initial assessment, it is
estimated that 2250 families would be affected for works from year two onwards; and the total Project
Affected Families including for Year One works, it is estimated at 2263 families.



Need for Resettlement Policy Framework (RPF)

From the second year onwards, most of the developments are planned on landside on Kolkata
Port Trust land. However, the existence of informal settlers (encroachers and squatters – land
occupied for residential, commercial and other purposes e.g. cattle shed, petty shop, work-
shed, etc.) and common property resources (religious structures, culturally sensitive sites,
burial/cremation place, shrines, hand pumps/wells, public toilets, etc.) cannot be fully ruled out.
In light of the above potential impacts, a Resettlement Policy Framework (RPF) has been
prepared which will guide (i) for conducting Social Screening, (ii) Social Impact Assessment
(SIA) based on the outcome of social screening, and (iii) preparation of Abbreviated
Resettlement Action Plan (ARAP) or Resettlement Action Plan (RAP) depending upon the
magnitude of impacts.

Applicable Legal and Regulatory framework
The major Acts and Rules of the Central and the State Government to be followed are:
1. Right to Fair Compensation and Transparency in Land Acquisition, Rehabilitation and
   Resettlement Act, 2013.
2. Memorandum: No. 756-LP/1A-03/14(Pt-II) Date: 25.02.2016 - Direct land purchase from
   land owners, Land and Land Reforms Department, Govt. of West Bengal.
3. The Right to Information Act, 2005.
4. Other prevailing Acts and Rules as applicable.
Other than these the World Bank Guidelines which are to be followed are:
1. World Bank OP/BP 4.12 – Involuntary Resettlement

                                                                                     Executive Summary
                                                                                                Page 15
                                   West Bengal Inland Water Transport, Logistics and Spatial Development
                                                        Environmental & Social Management Framework


2. Indigenous Peoples OP/BP 4.10

Entitlement Matrix

Based on the legal and regulatory framework an Entitlement Matrix has been prepared. The
entitlements of different categories of eligible persons are presented in a matrix form indicating
the type of loss, category of entitled person, unit of entitlements, etc. Affected families will be
eligible for compensation and R&R assistance or specific R&R assistance depending upon the
status of ownership rights and type of loss.
Land (Title Holder): Compensation for land as per the First Schedule and Second Schedule
of the RFCTLARR Act, 2013 .As per Second Schedule of RFCTLARR Act, 2013:
   a) One-time payment of Rs. 5 lakhs per affected family
   b) Subsistence grant @ Rs. 3000/-per month for a period of one year
   c) Stamp duty and other fees payable for registration of land, if allotted to the affected
       families
   Or, as per the provisions of Memorandum No. 756-LP/1A-03/14(Pt-IIDate: 25.02.2016 –
   Govt. of WB), whichever is higher
Structure (Title holder): Compensation for land as per the First and Second Schedule of the
RFCTLARR Act, 2013 As per Second Schedule of RFCTLARR Act, 2013
   a) Provision of housing unit (a constructed house as per PMAY specifications) or the
      equivalent cost of the house for the displaced.
   b) One-time financial assistance of Rs. 50,000/- as transportation cost to displaced
      families.
   c) One-time resettlement allowance of Rs. 50,000/- to displaced families.
   d) Right to salvage affected materials.
Or, as per the provisions of Memorandum No. 756-LP/1A-03/14(Pt-II Date: 25.02.2016 – Govt.
of WB), whichever is higher.
Workshop, work-shed, cattle shed, petty shop, Kiosk, etc. of Title and Non Holder:
       A minimum of Rs. 25,000/- to each displaced family (artisan, small trader or self-
       employed person or the family.
Tenants (Residential, commercial, Residential cum commercial, storage, office, etc) of
Title and Non-Title Holder:
        Rental Assistance for three months @Rs.5,000/- per month.
Structure (Residential, Commercial, and Residential cum commercial) & other
immovable structure or assets attached to the land or building of Non-Title Holder:
   a) Value of structure determined (without depreciation and without application of
      solatium).
   b) Right to salvage affected materials
Livelihood of Title and Non-Title Holder: A minimum wage of Rs.8,177/- per month to each
affected commercial structures for the number of days it loses its livelihood, provided that there
should be loss of livelihood for more than 10 days. However, for losses less than 10 days, the
wage would be calculated on a pro-rata basis.
Vendors: The Vendors should be relocated such that he/she can cater the same number of
passenger/customer or a minimum wage of Rs.8,177/- per month to each affected vendors for


Executive Summary
Page 16
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


the number of days it loses its livelihood, provided that they should obtain a vending license
and there should be loss of livelihood for more than 10 days. However, for losses less than 10
days, the wage would be calculated on a pro-rata basis.
Vulnerable Title and Non-Title Holder: Additional assistance of Rs. 25,000/- per family.
Religious structure, well, and other facilities on public land: To be reconstructed/
rehabilitated at project cost in consultation with local communities and ULBs/ Gram Panchayat,
as the case may be.
Unforeseen impacts: Unforeseen impacts encountered during implementation will be
addressed in accordance with the principles of RPF.

Grievance Redressal Mechanism (GRM)
Grievance Redressal Mechanism is an integral part of the institutional arrangement in relation
to social safeguard issues. Grievances related to employees and others are dealt on a case to
case basis depending upon the nature of grievances. Social safeguards related grievances
are expected from affected persons and other interested groups during the project
implementation and therefore, it is important to set up a GRM at PMU level for resolution of
such grievances. A seven member Committee for GRM will be formed at PMU.

Disclosure
In order to make the ARAP/RAP preparation and implementation process transparent, salient
features of RPF shall be translated in Bengali and disclosed on the Project Authority’s website.
The documents available in the public domain will include Entitlement Matrix and ARAP/RAP
(summary in Bengali) and the list of affected persons eligible for compensation and R&R
assistance. Copy of all documents will be kept in PMU for ready reference. As per Access to
Information Policy of the World Bank, all safeguard documents will also be disclosed and
available at the World Bank’s Portal.

Consultation Workshop
A consultation workshop was held at the Conference Hall, PMU’s office at Paribahan Bhaban
– II (CSTC Complex – Ground Floor), Kolkata, West Bengal on October 31, 2019. Detailed
presentation on RPF was made which was followed by discussion and suggestion on the
Resettlement Policy Framework and the Environmental and Social Management Framework
by the participants. The suggestions were suitably incorporated in the ESMF/RPF document.

Budget
The Government of West Bengal will provide an adequate budget for land acquisition
compensation and R&R assistance from the counterpart funding. The budget estimates and
its sources will be reflected in ARAP/RAP.




                                                                               Executive Summary
                                                                                          Page 17
                                    West Bengal Inland Water Transport, Logistics and Spatial Development
                                                         Environmental & Social Management Framework



1 Introduction

1.1 Background
The Government of India (GOI) has recently started focusing heavily on waterways (National
as well as State waterways) as an effective mode of transport for all transport needs. Today
as whole in India several waterways projects are either in the project preparation stage or
construction stage or at operational stages. Many of these major waterways are operational at
crude level since time memorial with minimum capacity and infrastructure with regards to
quality of services for the common man. At state level also many waterways projects are being
taken up for optimal performance. In most cases cargo movement along waterways is going
to add lot of value with regards to relieving other modes of transport mainly roadways. This
can also have a positive impact to reduce pollution and accidents.
In this context, in Kolkata, waterways have been operational for centuries and people are using
here as an easy mode of transport between Kolkata and Howrah (East and West side of
Hooghly) for various human needs. This crossing could be to meet various human needs that
also include job or for business education or for tourism purposes. From a casual observation
at micro level itself one can understand that a lot more can be done with regards to quality of
services and overall management that includes solid and liquid waste management, which
otherwise pollute the Hooghly river, ticketing, waiting shelter, jetty functioning, parking,
shopping at jetties safety and crowd management, travelling and cargo movement. There are
many things happening around jetties that are not hygienic or aesthetically acceptable with
regards to waste management, street food, toilets and drinking water. In addition to technology
enhancement and institutional strengthening needs; another major focus can be alternative
mode of energy use (e.g. Solar).
The highly urbanized metropolitan area of Kolkata is facing a rapid increase in freight and
passenger traffic. Infrastructure development necessary to cope with this increase has run up
against important limitations linked to lack of space and environmental constraints. The
resulting congestion in the city is contributing to large inefficiencies in passenger and freight
flow in the Kolkata Metropolitan Area (KMA, which is the regional gateway to freight flow in
Eastern India), restricting market access as well as port access for export-import (EXIM) traffic.
The inefficient flow of freight is adversely affecting economic competitiveness and sustainable
growth in the region. The Hooghly River, a defining feature of KMA, currently acts more as a
barrier to access than an enabler. Due to the strategic location of Kolkata, and the unique
situation of the port in the center of the city, the severity of the mobility issues in KMA call for
a rethink of urban mobility for both cargo and citizens.
These sectoral issues are compounded by institutional and spatial development challenges.
Institutional arrangements for urban transport are highly fragmented and sometimes
overlapping. National, state, and local level-governments are involved in urban transport in
different capacities. KMA lacks an overarching spatial strategy to manage stakeholders’ roles
and responsibilities, transport and infrastructure investments, and land development to
influence the distribution of people and activities. These constraints limit accessibility to various
amenities within the KMA.




Introduction
Page 18
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


1.2 Objective of Environmental and Social Management Framework
        (ESMF) Environmental and Social Assessment (ESIA)

1.2.1    Objective of this ESMF and Its Contents

For all balance investments, the ESMF will set out the policies, procedures and guidelines that
will be followed to assess and manage Environmental and Social (E & S) issues. This
framework is a requirement of the World Bank and is necessary to ensure that the
Environmental and Social (E & S) impacts are addressed and properly managed. These will
include the following:
    •    Project investments with Environmental and Social impacts
    •    Policy, legal and institutional framework – both the national and state regulations, and
         the World Bank E & S policies.
    •    Screening and scoping procedures.
    •    Procedures for conducting the ESIA, preparing the ESMP and integrating with the bid
         / contract documents.
    •    Requirements for public / stakeholder consultations
    •    Disclosure for both the ESMF & the ESIAs/ESMPs that will be prepared.

1.2.2    Need for ESIA

The project implementation includes analytical studies (preparation of plans, strategies and
assessments), procurement of goods (such as vessels, pontoons and gangways) and
execution of works (waterside and landside investments in selected jetties). Of these, there
will be impacts in the manufacture of goods and in the execution of works. Therefore, during
implementation, these potential environmental and social impacts will need to be managed.
Some of these impacts are likely to be significant and irreversible. Hence it is vital that these
impacts are properly assessed and appropriate management measures are undertaken.
The implementation of the project will be initiated with 30% of the investments being ready for
award. For these, ESIAs have been conducted and prepared. As a part of these ESIAs, ESMPs
have been prepared. These ESIAs were carried out alongside the preparation of the Detailed
Project Report (DPR). It is also necessary that those aspects of the ESMPs relevant to the
Contractor have been integrated with the bid / contract documents as well.

1.3 Project Development Objectives & Components

1.3.1    Project Development Objectives (PDO)

The project development objectives (PDO) are to:
    a) strengthen cross sectoral institutional capacity for strategic spatial planning, logistics
       and urban mobility; and
    b) Improve efficiency and safety of passenger and freight movement along the Hooghly
       River by targeted upgrades of the ferry system.
Project Description: In the above context, the West Bengal Transport Infrastructure
Development Corporation Limited (Undertaking of the GoWB) with loan assistance from World
Bank is planning to improve the waterways system for optimized usage for the overall



                                                                                       Introduction
                                                                                           Page 19
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework


development of the Kolkata Metropolitan Area in particular and the state in general. The project
comprises four components.

1.3.2    Component A: Strengthening Institutional Capacity (USD20 million)

This component will support institutional capacity enhancements for the GoWB’s Departments
of Transport and Urban Development. This component is intended to provide West Bengal
Transport Department with the required assistance to:
   i.    Assess, identify and develop the scope for sector planning, regulatory and institutional
         reforms review of governance structures, business and financial planning, safety
         management and capacity enhancement for key agencies operating within the West
         Bengal IWT sector; and
  ii.    Provide implementation support to the PMU. This will include, inter alia:
         a. A Five year IWT Institutional Strengthening and Business Plan (ISBP) for West
             Bengal Transport Department, including organizational, planning, fiscal
             strengthening, regulatory reform and IT modernization, and implementation
             support;
         b. A Program Management Support and Secretariat Support services to aid in
             implementation of the ISBP and Training Needs Assessment (TNA) study;
         c. Support to the Transport Department in Information Dissemination;
         d. Support to the key agencies in the West Bengal IWT sector on engaging with the
             private sector; and
         e. Safety management study to assess the existing River Information System (RIS),
             identify gaps and design a system to complement it.
The proposed Project will finance a comprehensive capacity building program to strengthen
the regulatory and operational frameworks for IWT.
  Subcomponent A.1      Support for institutional capacity enhancement to regulate, manage, and maintain river
    (USD 8 million)                                         transport systems

This subcomponent will include a TA to prepare Institutional Strengthening and Business Plan
(ISBP) which ISBP will map comprehensively the institutional structure, business processes,
and human resource management and identify opportunities for improvement and
consolidation. As part of preparing the ISBP, a Training Needs Assessment (TNA) of Transport
Department and its key subsidiaries will be conducted to support a full capacity building
program implemented under the project. The proposed Project will also support
implementation of the capacity building programs.
         Subcomponent A.2            Safety management: river navigation aids, night navigation technology on
          (USD 12 million)                       some routes, and emergency response system

The subcomponent will draw on national and international experience in assessing appropriate
aids to navigation, their procurement and deployment to allow 24-hour services / night
navigation on most vulnerable / trafficked routes / crossing points. Beginning with pilots at 2-3
crucial locations, deployment of navigation aids will be scaled up based on the investment
strategy for the sector. The subcomponent will begin with a TA assess of the existing River
Information System (RIS) followed by implementing an updating to the system. Identify gaps
and design a system to complement it.




Introduction
Page 20
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


1.3.3        Component B: Technical Assistance for Investment Prioritization (USD 8
             million)

With a large project area and multiple institutions, technical analysis and plans including an
IWT strategy, spatial development strategy and comprehensive mobility plan are essential to
ensure improved accessibility and to leverage wider economic development opportunities
around the Project’s investments. This will complement the institutional capacity strengthening
efforts highlighted in Component A and tackles the “structural elements” that form the bases
for the main challenge this project is set to face; constrained accessibility. Accordingly, this
component is set to investigate and drive the medium- and long-term planning that defines the
relationship between the port (including its externalities) and the city (with its livelihood and
mobility). This will cover spatial, mobility and logistics planning. The component will be
implemented through two subcomponents.
               Subcomponent B.1
                                                        Spatial and Logistics Master Planning
                 (USD5 million)

The subcomponent includes two TAs to prepare
     i.      Spatial Development Strategy (SDS) and
    ii.      Logistics Master Plan (LMP).
Both these TAs will focus on strengthening the planning capacity which will support sound
investments as well form an effective linkage between planning, fiscal policy and the budget
process for the KMA. The TA on LMP will include technical support to be provided a high-level
council on logistics (Logistics Council) the GoWB has just created. Additional studies focusing
on preparing local plans for subprojects that are identified by the SDS and the LMP are also
included in this component (i.e. multi-modal station area plans to ensure improved accessibility
and time savings for commuters).
              Subcomponent B.2:            Prioritizing investments in IWT and linkages to transport network
                (USD3 million)

This subcomponent involves preparing strategic plans to prioritize investments in the IWT in
the short and medium terms and provide a long-term vision for mobility within the KMA. Two
strategic plans will be prepared under this subcomponent;
•         Integrated Strategic Development Plan (ISDP) and
•         A Comprehensive Mobility Plan (CMP)
The subcomponent will also support capacity building at the local level to plan and design the
immediate surroundings around terminals, which will encourage multi-modal coordination,
urban regeneration, and private sector engagement.

1.3.4        Component C: Infrastructure Investments (USD 115 million)

This Component provides for investments infrastructure to improve passenger and freight
urban mobility. It will be implemented in two phases addressing short and longer-term solutions
to the critical condition of the current IWT system. The first phase provides investments that
are urgently needed to support the IWT system as recent bridge collapses are endangering
the KMA population, and the resulting restrictions on truck flow have further hampered freight
traffic. The second phase deals with longer term improvements to the efficiency and safety of
IWT through investments in infrastructure. For the second phase, this Component adopts a
framework approach for investments. Specific subprojects under the framework will be


                                                                                                    Introduction
                                                                                                        Page 21
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework


selected and designed upon completion of the ISDP, which will identify the nature and locations
of all subprojects. The Bank will appraise, in turn, each subproject prepared and brought
forward for financing until all project funds allocated to the subcomponents have been
committed. The framework also integrates a systematic stakeholder engagement process
during subprojects preparation.
             Subcomponent C.1
                                              Improve infrastructure capacity of the existing network
               USD 25 Million

Activities under this subcomponent are intended to support the capacity of the existing system
including, inter alia:
        a. Pontoons, gangways and tensile gates to enhance the capacity existing jetties. 25 sites
           are selected, and the expected value of this investment is USD 13 million; and
        b. 30 new ferries will be built based on the design with improved safety standards and
           fuel efficiency at an expected cost of USD 12 million.
A feasibility study for these investments is currently being prepared.
             Subcomponent C.2:                           Enhancing Passenger Movement

This subcomponent includes long term investments to be identified in the ISDP including inter
alia:
   i.      terminals jetties, road access and ancillary infrastructure in addition to other
           investments required to ensure navigable fairways;
  ii.      improved design of inland water transport vessels and solutions to modernize the fleet;
           and
 iii.      System management (e.g. river information systems integrated with the national river
           information system and the port information system).The exact number of jetties and
           their locations will be determined after analysis of economic benefits, access,
           intermodal connectivity, and social and environmental impacts.
             Subcomponent C.3                 Improving Infrastructure Capacity for Freight Movement

These investments will provide an alternative for truck movement, focusing on decongesting
movement on land by facilitating access through the Hooghly River. Investments will include:
   i.          roll on-roll off (ro-ro) jetties, terminals, and road access;
  ii.          Design and financing solutions for private participation in ro-ro vessels, and system
               management.
The exact number of jetties and their locations will be determined after analysis of economic
benefits, access, intermodal connectivity, and social and environmental impacts. Private sector
involvement will be encouraged in investment in infrastructure, operation of terminals,
financing and operation of vessels.

1.3.5      Component D: Support to Implementation (estimated cost USD 7 million)

This component will finance technical assistance and advisory services to the PMU and the
Steering Committee (SC), including project management and coordination costs associated
with project implementation, consultancy services for feasibility, conceptual, and detailed
designs, safeguards instruments for subprojects, and the preparation of follow-on operations.
It will provide for mobilization of expertise, exchange of international experience, and advisory
services to support the SC (Once established in preparing and adopting a shared vision



Introduction
Page 22
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


focused on improving logistics and developing a coordinated roadmap of future investments
and key policy reforms needed to realize that vision.

1.4 Project Beneficiaries
The four main beneficiary groups of the proposed Project are:
   i.   the users of passenger ferry services;
  ii.   private vessel owners and operators through fleet modernization and upgrading of
        facilities;
 iii.   government employees in the institutions of the sector who will be trained to fulfil more
        effective and focused roles in the new institutions in industry;
 iv.    Shippers of goods to/from West Bengal to its adjacent states (Jharkhand, Bihar, and
        Uttar Pradesh) and countries (Bangladesh, Nepal, Bhutan).
The proposed Project will create job opportunities for communities living around the terminals,
jetties, ro-ro, and logistics hubs. Both the direct and the much greater job creation will benefit
women.

1.5 Project Cost and Financing
The Table 1-1 provides the breakdown of the project cost and the financing plan.
Table 1-1: Break down of Project cost and Financing plan
                                                   Project          IBRD/ IDA             Counterpart
  S.                                                cost            Financing              Funding
                 Project Components
  No
                                                                (All figures in US$ million)
 1      Strengthening Institutional Capacity          20                14                      6
 2      Technical Assistance for Investment
                                                      8                 5.6                    2.4
        Prioritization
 3      Infrastructure investments to improve
                                                     115                80.5                   34.5
        water transport
 4      Support to Implementation and
                                                      7                 4.9                    2.1
        Technical Assistance
                  Total Costs                        150                105                    45
           Total Financing Required                  150                105                    45




                                                                                                 Introduction
                                                                                                     Page 23
                                            West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                 Environmental & Social Management Framework



2 Policy, Legal and Institutional framework

2.1 Introduction
The project will be planned, designed, implemented and operated in line with the policy, legal
and institutional framework provided by the applicable national environmental legislation,
applicable national social legislation and the World Bank Operational Policies pertaining to
environmental and social safeguards. The clearances / approvals / no objection certificates to
adhere to these legislations and requirements will be obtained, and any conditions stipulated
will be adhered with. This chapter outlines briefly the policy, legal and institutional framework
for this project.
It is to be noted that the social legislations pertaining to resettlement and rehabilitation are
covered in the Resettlement Policy Framework (RPF) and not in this ESMF.

2.2 Applicable National Environmental Legislation

2.2.1    Environmental (Protection) Act 1986 and associated Rules

About: The Environment (Protection) Act of 1986 - the Act is an umbrella legislation that
provides a framework for Central and State Authorities established under previous laws. It
provides a single focus for the protection of the environment and sought to plug several
loopholes. Both EIA gazette notification and CRZ Notification has been framed based on the
various provision of the Act.
Relevance: All environmental standards Physical environment, Biological environment and
Socio economic environment. Water and air components are regulated by both Environmental
protection Act and Air and Water acts. Recently In 2014 one National committee
(Subramanyam committee) constituted at National level has recommended removing Water
Act and Air Act to avoid repetitions/complications. Over all standards are specifically applicable
to Air, Water, Noise and soil and components (Appendix 1). According to this it is necessary
to physically measure the ambient level all these parameters and compare with standards to
understand the Pollution levels.
Applicability: Yes, all civil works to be done.
Authority: MoEF&CC and State Department of Environment

2.2.2    EIA Notification 2006 & amendments thereafter

About: In accordance to the Environment Protection Act and the associated Rules, the EIA
Notification 2006 was published to streamline the environmental clearance procedure at the
Central and State levels. As per this notification, projects are classified as either Category A
or B. For Category A, the central clearance by the MoEF&CC is required, whereas in Category
B, the state clearance by the State Environmental Impact Assessment Authority (SEIAA) is
required. This notification is being revised with all amendments put together as a new
notification and is most likely published in the year 2020. Draft 2019 EIA notification has been
in circulation for some time for comments and observations.
Relevance: Under the Schedule 7(e) of this Notification, the investment activities pertaining to
ports, harbours, breakwaters and dredging are covered. For any ≥ 5 million TPA of cargo
handling capacity (excluding fishing harbours), it is regarded as Category A. And, for < 5 million

Policy, Legal and Institutional framework
Page 24
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


TPA of cargo handling capacity and/or ports/ harbours and ≥10,000 TPA of fish handling
capacity, it is regarded as Category B.
Applicability: Yes. For the Ro-Ro terminals the category will be determined later after proper
investigations mostly require an environmental clearance. There will be no clearances required
for the other proposed investments.
Authority: State Environmental Impact Assessment Authority (SEIAA)

2.2.3   Air (Prevention and Control of Pollution) Act 1981

About: This Act provides for the prevention, control and abatement of air pollution. It is to
control emissions of any air pollutant into the atmosphere when it exceeds the standards set
by the Central and State Boards.
Relevance: CPCB/ SPCB to establish air quality and emission standard; monitor air quality;
prosecute offenders; Issuance of Consent to establish (CTE) and Consent to Operate (CTO)
Applicability: Yes, CTE and CTO will be required for manufacturer of vessels, gangways and
pontoons. Further, for all civil works, onsite contractor will have to obtain these two consents.
Authority: West Bengal SPCB

2.2.4   Water Prevention and Control of Pollution) Act 1974

About: Water (Prevention and Control of Pollution) Act and Cess Act of 1977. This is to control
water pollution by controlling emission & Water pollutants as per prescribed standards.
Relevance: CPCB/ SPCB to establish water quality and effluent standard; monitor water
quality; prosecute offenders; Issuance of CTE and CTO
Applicability: Yes; CTE and CTO are required of the vessels, gangways and pontoons. Further,
for all civil works, the onsite contractor will have to obtain these two consents.
Authority: West Bengal SPCB

2.2.5   Noise Pollution (Regulation and Control Act) 2000

About: According to the provisions of the rules notified under this act, a person might make a
complaint to the designated ‘Authority’ in the event that the actual noise levels exceed the
ambient noise standards by 10dB(A) or more as compared to the prescribed standards. The
designated authority will take action against the violator in accordance with the provisions of
these rules or other law in force.
Relevance: Standard for noise is available (Appendix 1)
Applicability: Yes, Jetty/Vessel operation, construction machinery and DG sets to conform to
noise standards
Authority: State Pollution Control Board

2.2.6   Various Waste Management Rules 2016

About: There are four Waste Management Rules that are pertinent: (i) Hazardous and Other
Wastes (Management and Trans-boundary Movement) Rules, 2016; (ii) Construction and
Demolition Waste Management Rules 2016, (iii) Solid Waste Management Rules 2016 and
(iv) Plastic Waste Management Rules 2016.


                                                                        Policy, Legal and Institutional framework
                                                                                                           Page 25
                                            West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                 Environmental & Social Management Framework


Relevance: Guidelines for generation, storage, transport and disposal of C&D waste,
Hazardous waste, plastic waste and municipal solid waste
Applicability: Yes. Obtaining authorizations for all the different types of wastes
Authority: West Bengal SPCB.

2.2.7    Indian Forest Act 1927/Forest Conservation Act 1980/Forest Rights Act 2006

About: Forest (Conservation) Act 1980. Under this law, agency must obtain administrative
approval from the Forest Department to clear designated forestland and in 1986 when MOEF
enacted the Environmental Protection Act, the entire linear stretches of plantations along the
Canals, Irrigation canals highways etc. were declared as protected forests. According to this
although the land is under the control of State Government, due to its protected Status,
approval Government for using the land for widening and rehabilitation may be required.
Relevance: Conservation of Forests, Judicious use of forestland for non-forestry purposes;
and to replenish the loss of forest cover by Compensatory Afforestation on degraded forestland
and non-forest land; Permission for tree felling
Applicability: Not applicable as no forest land is involved.
Authority: State Forest Department

2.2.8    Wildlife (Protection) Act 1972

About: This is for protection of Wild Life. The Act details the various kinds of endangered and
other important faunal groups that need to be protected.
Relevance: To protect wildlife in general and National Parks and Sanctuaries in particular
permission for working inside or diversion of sanctuary land
Applicability: No. There are no protected areas in the vicinity of the proposed projects.
Authority: Chief Conservator of Wildlife, State Forest Department

2.2.9    Coastal Regulation Zone Notification 2011

About: The Ministry of Environment and Forests (“MOEF”) issued a notification under Section
3 of the Environment Protection Act of 1986, seeking to regulate development activity on
India’s coastline. The approach adopted by the notification was to define the ‘High Tide Line’
(“HTL”) and ‘Coastal Regulation Zone’ (“CRZ”) and thereafter specify the activities permitted
and restricted in the vicinity of the CRZ. This regulated zone was further divided into four
categories (CRZ I-IV) as per permitted land use.
Relevance: CRZ clearance is not required for a water front activity.
Applicability: No. As the locations fall outside of the CRZ, there is no need of obtaining the
CRZ clearance. Although the waterfront is under heavy tidal influence (One factor) the salinity
factor (Second factor to declare applicability) is not applicable as the water largely remains as
fresh water. The isolated mangrove trees/plants here there indicate occasionally high salinity
levels in the Hooghly river water. The area therefore not falls under CRZ zone as per the
Notification.
Authority: State CRZ Committee, Department of Environment




Policy, Legal and Institutional framework
Page 26
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


2.2.10 Public Liability and Insurance Act 1991

About: This Act has been enacted for the purpose of providing immediate relief to the persons
affected by accidents while handling hazardous substances and other incidents. The Act
stipulates every owner to take one or more “Liability Insurance Policies” to provide relief against
liability claims due to accidents within the preview of the owner.
Relevance: Protection to general public from the accidents due to hazardous material
Applicability: Yes. Any hazardous material used as raw material or waste for activities,
particularly with the vessel or pontoon or gangway manufacturer.
Authority: District Collector

2.2.11 National Green Tribunal (NGT) Orders

About: The National Green Tribunal has been established under the National Green Tribunal
Act 2010 for effective and expeditious disposal of cases relating to environmental protection
and conservation of forests and other natural resources including enforcement of any legal
right relating to environment and giving relief and compensation for damages to persons and
property and for matters connected therewith or incidental thereto.
Relevance: The NGT's orders in environmental matters provide the directions to various
Government agencies and these have to necessarily be adhered to. In the case of this project,
the NGT has ordered Kolkata Port Trust (KoPT) to ensure that the environmental and Social
Impact Assessments are done for all investments in the KoPT jurisdiction of the Hooghly River.
Applicability: Yes. As the investments under the project are in the KoPT jurisdiction, the NGT
requirements will have to be met. As per the NGT directive it is necessary to get approvals
from the KoPT. This is applicable to all terminals included in this project as they all fall in the
Port Limits. Accordingly, the project proponent needs to get approvals from KoPT authorities.
Authority: KoPT

2.3 Applicable social legislation

2.3.1   Child Labor (Prohibition and Regulation) Act, 1986, Bonded Labor (Abolition)
        Act, 1976

About: After several years of negligence, Government of India decided to strictly apply the
Child labour Act to all sectors who are exploiting the children’s at their younger age for
personal, economic and other benefits. According to this law, children’s are for primary
education till the age of 14. After 14 up to 18 years, children if employed should not be engaged
in the Hazardous working conditions.
Relevance: Precautionary level only
Applicability: Precautionary especially at building yards of vessels, pontoons and gangway.
Authority: Social Welfare department.




                                                                        Policy, Legal and Institutional framework
                                                                                                           Page 27
                                            West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                 Environmental & Social Management Framework


2.3.2    Minimum Wages Act, 1948, The Payment of Wages Act, 1936, amended in
         2005

About: Minimum Wages Act 1948 is most important as far as the poverty ridden local people
are concerned. For role of Social welfare department and labor department, a more effective
mechanism needs to be developed.
Relevance: Precautionary level only. The system should ensure that minimum wages are
ensured as per all applicable rules and deregulations of the country. Currently daily wages
staffs are working without any leave or holidays.
Applicability: Precautionary level only. Currently this is not strictly adhered to. It is necessary
that all applicable regulations are implemented to benefit the workers welfare. Any such
incidence could lead to legal actions.
Authority: Labor Welfare Department

2.3.3    The Building & Other Construction Workers (Regulation of Employment &
         Conditions of Service) Act, 1996

About: The BOCW Act is an umbrella act on welfare and OHS issues as relevant to
construction workers.
Relevance: Employing labor/ workers both in the manufacture of the vessels, pontoons and
gangways; as well as in the civil works in the selected jetties.
Applicability: The BOCW Act is applicable for establishments that employ 50 or more workers
in any building or construction work. As construction workers will be appointed, this will be
applicable.
Authority: District Labor Commissioner

2.3.4    Workmen’s Compensation Act, 1923 (as amended in 2000)

About: The Workmen's Compensation Act is a central legislation which provides for the
payment of compensation to workmen (including organized and unorganized sectors, but
excludes casual Labor) and/or their dependents some relief in case of accidents arising out of
and in the course of employment and causing either death or disablement of workmen.
Relevance: Only to employees at manufacturing facilities or onsite construction activities
during all phases. Currently the staff does not have life insurance and health cover insurance
hence there is lot of suffering for the workers.
Applicability: Universally applicable across all sectors. This law needs to be implemented with
high priority and importance as a part of this project.
Authority: Social Welfare Department

2.3.5    The Right to Information Act, 2005,

About: This is an umbrella act that covers the entire constitutional laws and policies and
procedures pertaining to the country and its governance. One of the most important Acts, which
is supposed strengthen the right to freedom of speech and expression Act.
Relevance: For getting written right information as per the provisions of the Act.


Policy, Legal and Institutional framework
Page 28
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


Applicability: This law is universally applicable across all sectors as amended from time to time.
Authority: West Bengal Transport Infrastructure Development Corporation Limited

2.3.6   Labor Act 1988

About: The health and safety of workers employed in construction work etc.
Relevance: Applicable mainly for the Vessel building yards and also during construction phase
of the project
Applicability: Universally applicable to all sectors
Authority: Labor Department

2.3.7   The Factories Act 1948

About: The health and safety of workers employed in construction work etc. Health and Safety
considerations for workers (Need to extend the provisions to vessel building industry and
Waterways/highways.
Relevance: Applicable mainly for the Vessel building yards and also during construction phase
of the project
Applicability: Universally applicable to all sectors
Authority: Labor Department

2.3.8   Biological Diversity Act 1972

About: Disclosure of species survey or collection activities to the National Biodiversity
Authority. This Act prevents persons undertaking biodiversity related activities without approval
from the National Biodiversity Authority. It extends to the whole of India, and approval is
required from the National Biodiversity Authority. There are particular restrictions if the Project
involves the participation of non-Indian persons.
Relevance: Aquatic life in the Hooghly waters.
Applicability: Biodiversity conservation is not an issue in the project. This also relates to WB
Operational Policy, Natural Habitats (OP 4.04)
Authority: National Biodiversity Authority

2.4 World Bank Policies and Requirements

2.4.1   Introduction

The following World Bank’s Operational Policies and Requirements on environmental and
social safeguards were reviewed to determine its applicability to this project:
    •   OP/BP 4.01, Environmental Assessment
    •   OP/BP 4.04, Natural Habitats
    •   OP 4.09 Pest Management
    •   OP/BP 4.11 Physical Cultural Resources
    •   OP/BP 4.10 Indigenous Peoples
    •   OP/BP 4.12 Involuntary Resettlement
    •   OP/BP 4.37 Safety of Dams

                                                                        Policy, Legal and Institutional framework
                                                                                                           Page 29
                                            West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                 Environmental & Social Management Framework


        •   OP/BP 7.50 Projects on International Waterways
        •   OP/BP 7.60 Projects in Disputed Areas
Of these, the policies that are applicable to this project are briefly described here.

2.4.2       Environmental Assessment (OP/BP 4.01)

The environmental and social issues arise both during construction and operation stages.
The risks include:
   i.       Impacts due to location and planning of new/ up gradation of jetties, terminals & their
            ancillary infrastructure;
  ii.       Environment and safety impacts during the construction of these facilities, including
            dredging as needed;
 iii.       Contamination of the river water, including from bilge water, potential oil spills during
            operation phase,
 iv.        Potentially inadequate collection, management and final disposal of solid wastes both
            during construction and operation;
  v.        Potentially inadequate provision for sanitation, and lack of appropriate management
            and final treatment of sewage;
 vi.        Potential accidents involving passengers, crew and workers, and including collision
            among vessels that may result in accidental spills;
 vii.       Inadequate crowd management (both during construction and operation), especially as
            the exits are very narrow and long in many places;
viii.       Safety and security of passengers specially women and children using the services and
 ix.        Disposal of vessels themselves; some vessels are expected to retire early in the
            operation stage. All of these will be addressed through the conduct of the ESIAs and
            preparing the ESMPs of the various subprojects.
One of the key social impacts anticipated due to up gradation and other construction activities
is physical and economic displacement of people and assets. The Project affected shall include
both formal and informal occupants in the subproject areas including squatters and encroacher
of permanent and temporary nature. These social aspects will be addressed separately
through the Resettlement Policy Framework (RPF).

2.4.3       Natural Habitats (OP 4.04)

There are no known natural habitats (protected or otherwise) in close proximity to the river.
Only protected area is the Alipore Zoo and the Botanical garden (located in the middle of
Kolkata City and Howrah city respectively). The protected areas of Sundarbans are located
about 100 kms from the southern- most point of Noorpur. However, the river Hooghly/Ganga
is in itself a natural habitat, and has deep cultural and religious significance. The impacts on
the river will be studied as a part of the ESIAs. And the ESMPs of the various subprojects will
address these impacts, if any.
Presence of isolated Mangrove trees indicates relatively higher salinity than normal river water.
Although there is strong tidal influence visible, the salinity concentration is so low that it cannot
be classified as natural habitat areas.




Policy, Legal and Institutional framework
Page 30
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


2.4.4   Cultural Properties (OP 4.11)

There are hundreds of properties of cultural and archaeological significance in the project area.
The ESIAs for the relevant subprojects will assess the impacts on the PCRs and appropriate
management / conservation / enhancement plans will be prepared, as needed, and be
integrated with the subproject level, ESMPs.
Major cultural properties identified include the following,
    •   Only two temples are there adjacent to our proposed jetty.
    •   One at Panihati and the other Sreerampore.
    •   Others (most of them) are not within 200 m of the jetty.




 Exhibit 2-1: Temple at Ahiritala view from Pontoon        Exhibit 2-2: ISCON temple at Panihati Jetty
The Exhibit 2.1 and 2.2 shows two examples of cultural properties
A check list for chance finds/Cultural properties is part of the Appendices.
There is no need to have a cultural property rehabilitation plan as there will not be any
proposals for Relocation or demolition of Cultural properties.

2.4.5   Involuntary Resettlement OP 4.12

As indicated in Section 2.4.2, the project is likely to involve land acquisition and resettlement
due to the infrastructure to be developed. The project will require an initial impact assessment
and detailed impact assessment in parallel to the feasibility studies and detailed design stages.
These assessments should include three key aspects
    a) Potential adverse impacts of the infrastructure to be built/ rehabilitated,
    b) Passenger needs assessment,
    c) Employee and livelihood dependency survey and assessment.
These social aspects will be addressed separately through the Resettlement Policy Framework
(RPF).

2.4.6   Projects on International Waterways OP/BP 7.50

The project and its influence area are located within the Ganga basin - a basin shared by
riparian countries of China, Nepal and Bangladesh. As per the requirements of OP7.50, the
riparian’s have been notified on August 22, 2019.and the due process will be followed.



                                                                        Policy, Legal and Institutional framework
                                                                                                           Page 31
                                            West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                 Environmental & Social Management Framework


2.4.7     World Bank’s EHS Guidelines

The World Bank’s Environment, Health & Safety guidelines are relevant to the manufacture of
the vessels, pontoons and gangways; and all the civil works to be done. During the subproject
assessments, these guidelines will be used to ensure effective EHS management under the
project. The EHS guidelines are provided in ESMF Appendix 2.
The World Bank Groups EHS Guidelines are technical reference documents with general and
industry specific examples of Good International Industry Practice. World Bank has a General
EHS Guidelines 1 document as well as Industry specific EHS guidelines. The General EHS
guidelines provide guidance to users on common EHS issues potentially applicable to all
industry sectors. The industry specific EHS guidelines are designed to be used together with
the General EHS Guidelines.

2.4.7.1    Industry Specific EHS Guidelines

The proposed project will involve construction/rehabilitation of jetties. As such, the EHS
Guidelines for Ports, Harbors, and Terminals 2 are applicable to this project.




1  General:https://www.ifc.org/wps/wcm/connect/29f5137d-6e17-4660-b1f9-02bf561935e5/Final%2B-
%2BGeneral%2BEHS%2BGuidelines.pdf?MOD=AJPERES&CVID=jOWim3p
2 Ports, Harbors and Terminals: https://www.ifc.org/wps/wcm/connect/ddfac751-6220-48e1-9f1b-

465654445c18/20170201-
FINAL_EHS+Guidelines+for+Ports+Harbors+and+Terminals.pdf?MOD=AJPERES&CVID=lD.CzO9

Policy, Legal and Institutional framework
Page 32
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



3 Baseline scenario, project investments and their E & S impacts

3.1 Introduction
The project baseline extends along the Hooghly River from Tribeni in the north to Noorpur in
the south (Figure 3-1). Adjoining the river, these are primarily in the KMA and KMDA areas,
and it is managed by the Kolkata Port Trust (KoPT). The project implementation includes the
procurement of goods and execution of works. The goods include vessels, pontoons and
gangways made at specific designated areas. The execution of work includes waterside and
landside investments in project selected jetties. These will have direct, physical environmental
and social (E & S) impacts that have to be assessed and managed through appropriate
measures during planning, designing, constructing and operating. There are various analytical
studies that will be undertaken. Once these studies are identified, the E & S requirements will
be embedded as required. This chapter outlines the project investments that have
environmental and social (E & S) impacts.

3.2 Baseline scenario
The Hooghly River is flowing between Kolkata on the west and Howrah on the western side.
Apart from few bridges across the river (Figure 3-1) connecting both sides the ferry services
that this project is planning to improve at it is the life line of this twin urban conglomerate.
The project interventions will be located across or on either banks along and across the Ganga
-Bhagirathi-Hooghly river system in the stretch between Noorpur (southern limit) or Tribeni (the
northern limit). In the rest of this report for the purpose of description of environmental and
social features here in after the Western side is referred to as “Hooghly side” and the Eastern
side is referred to as “Kolkata side”. The Figure 3-1 is the existing Gangway pontoon type ferry
Ghats along the river Hooghly (NW-1) between Tribeni and Falta.
The following general baselines aspects are described in detail in the following sections.
    •   Ribbon development,
    •   Drainage along both banks ,
    •   Biodiversity and related aspects along both sides as well as water environment
    •   Heritage areas




                                                Baseline scenario, project investments and their E & S impacts
                                                                                                      Page 33
                                        West Bengal Inland Water Transport, Logistics and Spatial Development
                                                             Environmental & Social Management Framework




Figure 3-1: Jetty Locations along the River Hooghly (NW-1) between Tribeni and Falta

3.2.1   Ribbon Development

This entire stretch is within the KMDA area, is heavily built-up and densely populated. Over
the last two hundred years, both banks of the river in the entire stretch was formed of the share

Baseline scenario, project investments and their E & S impacts
Page 34
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


of ribbon development, with an acute mix of industrial, commercial and residential land uses.
Today the area has a density of built-up areas which is one of the highest in the world. There
are a few short stretches of relatively low density built-up at either end of the stretch,
The Figure 3-2 is Google image of the Howrah Jetty showing intense developments




Figure 3-2: Image of Howrah jetty with built-up area on Kolkata side also

3.2.2     Drainage

The terrain is flat, and the gradient towards the river is also shallow. Consequently, drainage
to the river from both banks is challenging, but the urban-industrial land use close to the river
is constructed over high plinths making these safe from rise in water levels in the river (although
low-lying areas away from the river sometimes get flooded and inundated).

3.2.3     Biodiversity and related aspects

3.2.3.1    Dolphin Sightings,

Being on the Hooghly River, the presence of the Gangetic dolphin - an endangered species
according to the International Union for Conservation of Nature (IUCN) - in the project stretches
was examined. While there have been rare sightings, the project’s river stretches are not a
part of their habitat. Vessel collisions are a likely cause of impacts on dolphins that stray
outside the habitats and into project’s river stretches. Therefore, the project ESIA/ESMP will
necessarily have to address possible impacts on dolphins and include necessary mitigation
measures. Appendix 3 provides further general, reported information on reports of dolphin
sightings / deaths in the Hooghly River.




                                                Baseline scenario, project investments and their E & S impacts
                                                                                                      Page 35
                                        West Bengal Inland Water Transport, Logistics and Spatial Development
                                                             Environmental & Social Management Framework


3.2.3.2    Protected Biodiversity conservation areas

Consequent to the dense urban development, there is no protected biodiversity conservation
areas close to the project locations where project interventions are likely, except the Alipore
Zoo, which is located in the middle of Kolkata city, and is surrounded by buildings all around.

3.2.4     Heritage areas

There are also numerous heritage sites including prominent built heritage all along the river.
Entry and exits from the terminal sites are very narrow, sometimes 500m long (or more) and
challenging. All along the river, there are social sensitivities in the project area.
The most important Heritage sites are the following
    •     Further south of the broader project area is the Sunder bans, which is an UNESCO
          World Heritage Sites and also a protected area of the Government of India (GOI).This
          is far south of the project region and hence absolutely not relevant to mention for
          identifying impacts
    •     The Howrah Bridge is also the most important land mark of Kolkata is also a world
          heritage structure.




Figure 3-3: Howrah Bridge (World Heritage classified structure)
The Figure 3-3 is Howrah Bridge, a world heritage site in the project area.

3.3 Project investments - First Year Subprojects and E & S impacts
These are the subprojects that will be supported as a part of the first year (30% of project
budget):
    •     Improving the capacity of selected jetties by adding pontoons and gangways;
           o Will involve manufacturing of the pontoons and gangways at yards
           o Activities involved include: welding, painting, surface preparation, greasing, etc.

Baseline scenario, project investments and their E & S impacts
Page 36
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


          o Dismantling and removal of existing pontoons and gangways
    •   Implementing minor waterside construction works to install gangways and pontoons;
          o Will involve minor construction works
          o Assembly of the gangways and pontoons
          o Repair works of existing link platforms
          o Demolition of existing structures, if found needed
          o Construction of new platforms, if found needed
                  Piling may be involved in such cases
    •   Adding new vessels with enhanced designs to existing fleet;
          o Will involve manufacturing of the vessels at yards
          o Activities involved include: welding, painting, surface preparation, greasing, etc.
    •   Installing turnstile gates in selected jetties.
          o These will be a bough-out item manufactured at the selected suppliers facility

3.3.1   Gangways and Pontoons

Pontoons and gangways are being planned to improve the capacity of selected jetties. The
suppliers of these will be causing E & S impacts in their respective production facilities. These
are minor, reversible impacts that can be addressed through appropriate management
measures. During the operation phase, these gangways and pontoons – made of steel – will
not cause any E & S impacts on the river Hooghly or on the landslide / river banks. Together
these Gangways and pontoons occupy larger surface area. The list of jetties selected in the
first year is included as in Appendix 4.

3.3.2   Minor Waterside Construction Works at Jetties

To fix the gangways and pontoons in the selected jetties, minor waterside construction works
will be required. The minor work include erection of another RCC link to the Gangway for
example and this will happen mostly without disturbing the existing RCC link structure unless
otherwise it is badly damaged. This will require cordoning off a small portion of the banks to
complete the foundation works. The potential E & S impacts will be minor and temporary in
nature. Also, the jetty will be closed for passenger use during this period. Therefore, there will
be no construction-related potential E & S impacts (also see Table 3-1). The list of jetties
selected in Year 1 is also provided in Appendix 4

3.3.3   New Vessels with Enhanced Designs

The project investments will be modernizing the fleet through new 30 vessels (In addition 2
longitudinal vessels) 16 vessels with enhanced designs. In the production of these vessels,
there are minor, reversible Environmental and Social (E & S) impacts. Further, during the
operation of these vessels, there are environmental issues such as air pollution from the
engines using diesel as fuel, noise pollution due to operating these engines, sewage / sullage
generation and disposal due to the in-vessel toilets. The social issues include passenger safety
and providing accessibility to disabled persons for entering these vessels both during high and
low tide.




                                                Baseline scenario, project investments and their E & S impacts
                                                                                                      Page 37
                                           West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                Environmental & Social Management Framework




         Exhibit 3-1: 80 % Completed vessel                         Exhibit 3-2: Solid Waste is an Issue

3.3.4   Turnstile Gates

These are standard turnstile gates that are in use in a range of transport terminals, particularly
seen in city metro stations. The investments are to install four turnstile gates in selected Year
1jetties at each ferry for 50 ferry Ghats.




                                 Exhibit 3-3: Turnstile Gates at Howrah Jetty
As these are standard items that are bought out, the minor environmental impacts caused by
metal cutting and painting in the supplier’s production unit are additional.
Table 3-1: Investments in the first year projects and E & S issues
           Description of
  Sl.
               Project             Location /E&S issues               Environmental and Social (E & S) impacts
  No.
            investments
         Gangways and                                             Solid waste, waste water, air pollution, noise
   1                          Manufacturing site
         Pontoons                                                 pollution, worker safety and labour / worker camps.
                                                                  Construction waste, debris, waste water, worker
         Minor waterside
   2                          Jetty site                          safety, community safety and temporary community
         construction works
                                                                  disturbances
         New vessels with                                         Solid waste, waste water, air pollution, noise
   3                          Manufacturing site
         enhanced designs                                         pollution, worker safety and labour / worker camps.
                              Minor environmental/ social         Being a bought-out item, it is beyond the purview of
   4     Turnstile gates
                              issues at the manufacturing site;   the project.




Baseline scenario, project investments and their E & S impacts
Page 38
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


3.4 Project investments - Subprojects during remaining project period
        and E & S impacts
Details of the project investments in typology with anticipated timelines is presented in Table
3-2.
Table 3-2 Project Investments Typology and Timelines
 S. No.                          Project Investments                                   Anticipated Timelines
 1.         Construction of New jetties & Renovation of existing jetties      Commence: 2020         Completion: 2024
 2.         Construction of LCT jetties with RO RO vessel                     Commence: 2021         Completion: 2025
 3.         Addition of Steel Vessels                                         Commence: 2020         Completion: 2024
 4.         Construction of Ferry Terminals at selected ferry points          Commence: 2020         Completion: 2024
 5.         Addition of Cruise vessels                                        Commence: 2020         Completion: 2024
 6.         Addition of electric ferries/vessels                              Commence: 2020         Completion: 2024
 7.         Water Taxi                                                        Commence: 2021         Completion: 2024
 8.         Electronic Smart Ticketing Gates at 40 Nos. Ferry Points          Commence: 2020         Completion: 2024
 9.         Riverfront development (without riverbank protection)             Commence: 2020         Completion: 2024
 10.        Development of a training institute for Vessel Operators          Commence: 2023         Completion: 2025
 11.        Development of parking facility for vessels and yachts            Commence: 2022         Completion: 2024
 12.        Ancillary infrastructure                                          Commence: 2021         Completion: 2024

Table 3-1 includes a summary of the Environmental and social issues (E & S} issues that will
have to be considered.

3.4.1     Design and construction of priority terminals associated with selected jetties

In the planning and design of these priority terminals, there is a potential for land use change
that could have environmental impacts. For instance, the construction of building may require
tree-felling and other construction-related E & S impacts that have to be managed. These may
have been planned in busy crossings, urban, and rural areas. All of these will be located in the
KMA.

3.4.2     Design and construction of new jetties, ancillary facilities (passengers and
          freight)

Like in the first year investments, there will be more jetties for both passengers and freight.
These will include works both on the waterside and landside. There will be potential
construction-related E & S impacts.

3.4.3     Upgrading / rebuilding existing passenger jetties

Like in the first year investments there will be more jetties for both passengers and freight.
These will include works both on the waterside and landside. There will be potential
construction-related E & S impacts.

3.4.4     Ancillary infrastructure

Ancillary infrastructure such as road access, pedestrian access to passenger jetties and
terminals, infrastructure within the area of selected Ghats and jetties, terminal buildings, and



                                                        Baseline scenario, project investments and their E & S impacts
                                                                                                              Page 39
                                            West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                 Environmental & Social Management Framework


other amenities for the physically challenged, women, children, old, and infirm. These will have
construction-related E & S impacts.

3.4.5      Enhancing the WBSTC’s maintenance workshops

Enhancing the maintenance workshops operated by WBSTC which might include investments
in the physical structure of workshops and strengthening the operational capacity. Here again,
there will be environmental and social issues to be considered. These include:
    a) Managing waste water / solid waste treatment and disposal,
    b) Managing the facilities for oil & lubricant management, and
    c) For used oil / lubricant storage and disposal, which are inevitable in a maintenance
       workshop

3.4.6      Roll On– Roll Off Terminals in the Kolkata Metropolitan Area

The two RO-RO Terminals in the Kolkata Metropolitan Area needed infrastructure within the
selected areas. Infrastructure may include berthing and mooring structures and equipment,
vehicle marshalling areas, on-off loading areas, link spans and passenger boarding bridges,
storage sites, and terminal buildings, including customs and border control facilities. These will
necessarily include E & S impacts that need to be considered during the planning, designing,
constructing and operating these terminal facilities.
Table 3-3: Project Investments during project period and E & S issues
 Sl. No.           Description of Project investments                              E & S issues
    1       Priority terminals associated with selected jetties
                                                                  Tree-cutting, construction and demolition
            New jetties and ancillary facilities for both
    2                                                             debris, solid waste, waste water, oil waste, air
            passengers and freight
                                                                  pollution, noise pollution, worker & community
    3       Upgrading / rebuilding existing passenger jetties
                                                                  safety.
    4       Ancillary infrastructure
                                                                  Construction debris, soil / land contamination,
    5       Enhancing the WBSTC’s maintenance workshops           used oil waste, air pollution, noise pollution,
                                                                  worker safety.
                                                                  Tree-cutting, construction and demolition
            Roll-on, roll-off terminals in the Kolkata            debris, solid waste, waste water, oil waste, air
    6
            Metropolitan Area                                     pollution, noise pollution, worker & community
                                                                  safety.

3.5 Description of baseline information of Jetties investigated
A brief report of the places of visit and the finding is documented below.

3.5.1      Howrah Station Jetty: (Howrah side)

All three Howrah jetties are included in First year investments. This is one of the busiest and
most used jetties. Howrah jetty is located opposite to Howrah Railway Station, which has trains
connected to the suburbs. This terminal has a high volume passengers linked to the Howrah
central railway station..




Baseline scenario, project investments and their E & S impacts
Page 40
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework




                                                             Exhibit 3-5: Protected Tree with Platform at
        Exhibit 3-4: Babughat to Howrah Station
                                                                             Howrah Jetty
During site visits the informal consultations have been carried out with the stakeholders, viz.
passengers, jetty contractors and vessel operators. Some of the concerns that came up after
consultation with the passengers are documented here. (See Chapter 5 Consultations
also)The ferry service from Howrah caters to different routes viz. Babughat, Chandpal,
Shipping, Fairley, Armenian Ghat, Ahiritola, Shovabazar. Most of the commuters wanted a
wider gangway, proper rest area, proper display of the timings of the plying vessels, cleaner
washrooms etc.




  Exhibit 3-6: View of Howrah Bridge from Howrah          Exhibit 3-7: Beautifully Developed Landscape at
                        Jetty                                              Howrah Jetty

3.5.2     Dakshineswar Jetty

This is a site of religious importance. The famous Dakshineswar temple is adjacent to this jetty.
It is connected to Belur Math terminal on the other side, which is also of religious importance.
This jetty gets mostly pilgrims throughout the year and is busiest during certain festival times
and religious and auspicious occasions. There are a couple of bridges just about a mile away
from the jetty. There is siltation near the banks of the river and so, the gangway here is quite
long, and the pontoon is well into the river. There is a sewage system from the nearby locality,
that falls into the river directly, which is polluting the river. There are a couple of bathing ghats
nearby the jetty, where hundreds of people take a dip into Holy River. Some of the
stakeholder’s viz. site workers, commuters, jetty operators and nearby shops also. All of them



                                                  Baseline scenario, project investments and their E & S impacts
                                                                                                        Page 41
                                        West Bengal Inland Water Transport, Logistics and Spatial Development
                                                             Environmental & Social Management Framework


welcomed idea of expansion and the betterment of the service. They also had no objection in
temporarily relocation to other designated areas during course of work.

3.5.3   Chandpal Jetty - Kolkata side

There are two jetties at this location namely Chandpal I and II. See Figure 3-1 for locations.
The site is located in the heart of the city and is quite busy during the peak hours. The location
is well just beside the main road and is well connected to rest of the city by various other modes
of public transport. The jetty is operational and is accessed by thousands of people daily. The
rush during the peak hours calls for an upgradation and increase the frequency of ferry
services. Pollutions are caused due to immersions of some idols and other religious goods
around the ghat area. Some dustbins should be placed around the gangway, jetty, pontoons
etc. so that people do not drop the wastes in the river. This practice is being done now by some
people, who claim there is no designated place for waste disposal. This is causing unnecessary
environmental hazards and needs to be immediately eradicated. One of the major concerns
here is the unmanned level crossing just beside the jetty area. People have to cross this place
to access the ferry service. In peak hours this sometimes creates unnecessary chaos if the
ferry and the train timings coincide.




 Exhibit 3-8:ChandpalGangway with Waste Tickets
                                                          Exhibit 3-9: View of Chandpal II from Chandpal I
                   on the floor

3.5.4   Rashmoni Jetty-Kolkata side – North Rural

The site is located away from the city, in the outskirts, under the scope of KMDA. The jetty is
non-operational at present. This is a bamboo structure gangway, and most part of it is under
water during the high tide. This place has a proper rest area, and seems aesthetically good.
There is a temple nearby the ghat which attracts some pilgrims during some religious
occasions. People used this ferry service to cross to the other side. This site is classified as a
low volume site, catering to the local people staying there. It is just quite away from the main
road, which can be reached by other modes of conveyance like toto, rickshaw and cycle. The
team talked to some of the beneficiaries and the neighbourhood, who welcomed the idea of
the ghat being operational again.




Baseline scenario, project investments and their E & S impacts
Page 42
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework




                                                       Exhibit 3-11:Link platform approaching directly to
 Exhibit 3-10: Ticketing counter at Rashmoni Jetty
                                                                              water




   Exhibit 3-12:Rashmoni Jetty view from waterside

3.5.5   Podrah Jetty –Howrah side

Podrah is located on the other side of Hooghly River, i.e. on the Howrah side. There is no jetty,
gangway or pontoon in this site. Small vessels, called ‘bhutbhuti’ operate here. The frequency
of the ‘bhutbhuti’ is good, but is quite unsafe for the commuters. Many people travel by the
vessels to the opposite side of the river to a place called Metiabruz that is on the Kolkata side.
There are both male and female commuters from this place. People also load their bikes to
take them to the other side of the river. This overloading makes the vessels more unsafe and
the site seeks immediate attention. There is a proper approach way to the ghat, which is quite
wide.

3.5.6   Shibpur vessel building yard & Jetty

Shibpur jetty is also located on the Howrah side of the River Hooghly. This jetty can be
classified as a low volume site catering to a few thousand people yearly. People do not access
the ferry service in this region as the frequency of the service is not very good. There is no
security officials posted here, so female commuters feel unsafe to travel especially during the
late evenings. There is a good and wide approach way to the jetty. The Appendix 5 provides
the list of operating vessels as on date along the Hooghly River.



                                                Baseline scenario, project investments and their E & S impacts
                                                                                                      Page 43
                                        West Bengal Inland Water Transport, Logistics and Spatial Development
                                                             Environmental & Social Management Framework




     Exhibit 3-13:Shibpur Jetty area from Vessel
                                                           Exhibit 3-14:Shibpur Jetty area ( another view)
                    building Yard

3.5.7   Panchpra Jetty – Howrah side

This jetty located south of Podra jetty. This jetty is not working for about a decade. Local people
informed that government land is available but encroached. There are many buffalo sheds in
this area but people are taking bath at the location.




     Exhibit 3-15: Abandoned Jetty at Panchpra                   Exhibit 3-16: Consultation at Panchpra

3.5.8   Fulleswar Jetty – Howrah side –Far south

This jetty is located far outside the city limits in the East Midnapur. The consultation with
MrArijthKamra working as Jalsathy in this ghat has revealed that recently during Tidal
movement’s the jetty was damaged and the Gangway was broken and detached. Although
repair work started it will take at least a month time to repair and fully re-establish the operation.
He has also indicated that the fishing activities here is more and it is unlike in the Kolkata urban
area formal activity here.

3.5.9   Outram Jetty –Kolkata side

This Jetty is located south of Chandpal II and north of second Hooghly Bridge on the Kolkata
side of Hooghly River. This jetty is the core safety and security area for the entire Hooghly
River where in both State police and Coast Guard operates.



Baseline scenario, project investments and their E & S impacts
Page 44
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework




         Exhibit 3-17: Police Patrol Vessels            Exhibit 3-18: Consultation- Chief Security Officer




                                                Baseline scenario, project investments and their E & S impacts
                                                                                                      Page 45
                                          West Bengal Inland Water Transport, Logistics and Spatial Development
                                                               Environmental & Social Management Framework



4 ESMF Procedures and Management measures

4.1 Introduction & applicability
This chapter outlines the ESMF procedures, which are applicable to all subprojects after the
first year’s investment, i.e. in the remaining project period. These subprojects will have to be
screened and scoped. If the screening and scoping reveals that there is a need for conducting
the ESIA, then this will be conducted. The ESIAs and ESMPs will be prepared. The ESMPs
will be integrated with the bid / contract documents. The national / state / local level approvals
will be obtained as required. Further, the World Bank clearance for the subprojects will also be
obtained and as required. The rest of this chapter provides the detailed steps that each of the
subprojects will adhere with.

4.2 Screening and Scoping

4.2.1      Screening

At the initial subproject stage, the basic environmental and social information will be collected,
collated and reviewed. In specific, the key information will be two-fold:
  i.       whether the project will have:
           a. significant impacts,
           b. limited impacts,
           c. or no impacts; and
  ii.      Whether the project is in an eco-sensitive area or not.
Once the information is collected and the extent of significance is determined, the
categorization of the subproject will be done. The categorization of the subproject will be
determined using the criteria presented in the following Table 4-1.
Table 4-1: Criteria for Subproject Categorization
  Sl. No             Environmental & Social Scenario              Subproject Categorization
     1       Significant impacts or in eco-sensitive area                     A
     2       Limited impacts                                                  B
     3       No impacts                                                      C
The definition of the different scenarios is as follows:

4.2.1.1     Significant impacts or in eco-sensitive areas:

If the project has significant adverse environmental impacts that are irreversible, diverse, or
unprecedented, then it is regarded to be significant. These impacts may affect an area larger
than the sites or facilities subject to physical works. In addition, all projects located in eco-
sensitive areas will be considered significant. In the KMDA areas, eco-sensitive areas include
reserved/protected forests, forests other than reserved and protected forests, monuments
(National, State, Local), heritage/cultural sites, scenic areas, national parks, sanctuaries, areas
with endangered species—flora and fauna, biosphere reserves, wetlands, resorts/areas of
tourist interest, water bodies, springs/water recharge areas, and other environmental resource
areas.



ESMF Procedures and Management measures
Page 46
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


4.2.1.2    Limited environmental impacts:

If the project has impacts that are site-specific, few if any of them are irreversible, and in most
cases mitigation measures can be designed.

4.2.1.3    No environmental impacts:

If the project is likely to have minimal or no adverse environmental impacts, then it is regarded
to have this environmental scenario.
In determining significance, the EIA Notification 2006 (as amended) will also be used. If the
subproject is regarded as significant under the Notification, then this will necessarily be treated
as significant.
It is to be noted that the subproject categorization is in line with the World Bank’s
categorization, which is based on both environmental and social impacts. Further, social
impacts include possible resettlement impacts, which are governed by the Project’s
Resettlement Project Framework (RPF) and the Resettlement action Plan (RAP) that is
required at the subproject level. Though this is outside the purview of this ESMF, it will be a
part of the overall requirements at the subproject level. A screening format and check list is
provided in Appendix 6.

4.2.2     Scoping

If the subproject categorization is Category A or B, then scoping and preparation of ESIA will
be required. Whereas all subprojects classified as Category C will not need to be scoped or
an assessment carried. All Category C subprojects will be outside the purview of the ESMF
procedures after screening.
Scoping is done to focus the attention of key environmental and social issues arising from the
subproject. The purpose of scoping is to enable depth of assessment instead of a
comprehensive coverage of all environmental and social issues. Criteria should be established
and explained in the ESIA report. These should be subproject-specific and in line with the
subproject plans.
If the subproject requires national / state level clearance, the ToR given by the State’s Expert
Appraisal Committee should necessarily be considered in scoping out the key issues as a part
of the detailed assessment.

4.3 Conducting the ESIA

4.3.1     General

All subprojects classified as either Category A or B will have to conduct an ESIA as per a
generic ToR for conducting the ESIA. This ToR will be tailor-made to suit the specific
subproject. An integral part of the ESIA will be to collect secondary information particularly on
the baseline scenario, to identify impacts and to determine management measures (avoiding,
mitigating and compensating) as required. At the planning and design stage, an analysis of
alternatives will be carried out in order to determine possible design and construction
alternatives as applicable. Public and stakeholder consultations are an integral part of the
ESIA, and the inputs / feedback from these consultations should necessarily be incorporated
in the planning and design stage. The Social Screening format is provided in Appendix 7.


                                                               ESMF Procedures and Management measures
                                                                                               Page 47
                                   West Bengal Inland Water Transport, Logistics and Spatial Development
                                                        Environmental & Social Management Framework


Under the project, the subproject activities will include procurement of goods, e.g. vessels or
pontoons or gangways, and/or execution of onsite civil works. There will slight variations in the
way that ESIA will be conducted for different types of subproject activities. Further, the nature
of the contracting arrangements also changes the manner in which the ESIAs are conducted.
All these are briefly outlined here.

4.3.2     Specific to type of subprojects / contracting arrangements

4.3.2.1    Procurement of goods e.g. vessels, pontoons and gangways

The goods procured are manufactured in facilities that also create environmental and social
impacts. These will also have to be assessed and managed.
Example of Categorization of subprojects
The Outram Jetty for example is already in more or less in satisfactory working condition. This
belongs to Kolkata Police River Traffic Coast Guard operations (River Safety Operations). This
needs to be improved with good practices, better technologies and aesthetics and landscape.
This can be classified as just an improvement requiring no ESIA study. Therefore this can be
a Category C as per World Bank OPs and categorization.

4.3.2.2    Using EPC contracting arrangements for goods & civil works

In EPC contracting arrangements, while the ESIA/ESMP can be initiated with only the
preliminary plans and designs (referred as preliminary DPRs) are available, it will be completed
along with the preparation of the detailed plans and designs (referred as detailed DPRs).

4.3.2.3    Design build contracting arrangements for goods & civil works

In the case of the Design-Build contracting arrangements, the ESIA/ESMP will be based on
the preliminary plans and designs. And, the responsibility of updating the ESIA/ESMP will be
the Design-Build contractor during the design phase of the contract. Updating the ESIA and
the ESMPs will be a part of the bid / contract requirements.

4.4 Preparing the ESIA and ESMPs

4.4.1     Draft Environmental and Social Impact Assessment (ESIA)

Once the ESIA is conducted, the report will be prepared in line with the structure included in
the ToR Appendix 8.
   •      Executive Summary
   •      Introduction
   •      Project Description
   •      Policy, legal and institutional framework
   •      Baseline scenario
   •      Environmental and social impacts
   •      Analysis of alternatives
   •      Public consultations
   •      Management measures (avoidance, mitigation, compensation)




ESMF Procedures and Management measures
Page 48
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


4.4.2   Draft Environmental and Social management Plan (ESMP)

Once the ESIA report is done, the ESMP report will be prepared in line with the structure
included in the ToR. The structure of the ESMP will be as follows:
    •   Introduction
    •   Project Description
    •   Policy, legal and institutional framework
    •   Management Measures – Plan, design, construction and operational phases
    •   Monitoring, supervision and reporting
    •   Training & capacity building
    •   Implementation arrangements
    •   Budget
It is important to ensure that all the mitigation measures in the ESIA are duly reflected in the
table of management measures in the ESMP. This should be suitable included in the planning,
design, construction and operational stages.

4.4.3   Final ESIA and ESMP

The draft ESIA and the draft ESMP will be submitted to the World Bank for its review and
approval. At that time, any comments received will be incorporated in the final version which
will be sent to the World Bank for approval.

4.5 Integrating the ESMPs with the bid / contract documents
The bid / contract documents will necessarily reflect the ESMP as appropriate to the contractor.
It will be cross-checked that all the elements of the ESMP are included.
At the time of approving the bid / contract documents, the World Bank will verify that the ESMP
is integrated prior to the approval of the individual bid / contract. This will be done for all prior
review contracts.
In the case of the EPC contracting arrangement, all the ESMP requirements will be a part of
the bid / contract documents as the ESMP has been prepared with detailed designs. However,
in the case of the Design-Build contracting arrangement, the ESMP requirements are based
only on preliminary designs. There will be an explicit requirement in the bid / contract
documents for the Design-Build contractor to prepare and obtain approval for implementable
ESMP. This will be to address additional management measures that arise due to the detailed
designs.
Obtaining the national / state level clearances as required.
All national / state level clearances have to be obtained. This will include clearances from the
MoEF&CC, State Environmental Impact Assessment Authority (SEIA), CZMA, Kolkata Port
Trust and other state agencies as required. The ESIA will explicitly include the clearances
required, and all the clearances will be obtained.

4.6 Obtaining the World Bank approval
For obtaining the World Bank approval, the following documents will be required for each of
the subprojects.
    •   Final ESIA& ESMP that have incorporated the Bank’s comments


                                                               ESMF Procedures and Management measures
                                                                                               Page 49
                                  West Bengal Inland Water Transport, Logistics and Spatial Development
                                                       Environmental & Social Management Framework


   •   ESMP integrated with the bid / contract documents
   •   All the national and state level clearances as required

4.7 Subproject cycle and ESMF procedures
The Figure 4-1 chart includes the various stages in the project cycle and the ESMF
requirements.




Figure 4-1: Subproject Cycle & ESMF procedures




ESMF Procedures and Management measures
Page 50
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



5 Public / Stakeholder Consultations, Disclosure and GRM

5.1 Introduction
As a part of international best practices (World Bank Operational policies in this case), it is
required to identify and list of the various stakeholders to this project. Further it is required
engage each one of them to get their inputs in the form of Ideas, suggestions, grievances,
Improvement measures, Bad practices, Passenger amenities, Vessel facilities Safety
requirements and so on.

5.2 Methodology adopted for consultation
The various stakeholder consultations are of three types
    •       Informal consultations- Informal consultations will be part of all site visits. This could
            gather maximum information from public.
    •       Formal consultations-This part will be taken up in the subsequent stages of the
            project
    •       Stakeholder workshop – This is a major stakeholder workshop inviting all important
            stakeholder’s. This activity is completed for the project.

5.2.1       Stakeholder Identification

After understanding the full scope of the project and the actual needs of the projects the
following have been listed as important stakeholders of this project.
                                                           •    State pollution control board
        •    Vessel operators
                                                           •    State environmental department
        •    Jetty operators
                                                           •    Passengers (commuters)
        •    Vessel suppliers
                                                           •    Tourists
        •    Vessel building yard workers
                                                           •    Shop keepers
        •    Workers in the jetties
                                                           •    Encroachers
        •    Workers in the Vessels
                                                           •    Squatters
        •    Small scale unorganized illegal
             fishermen
        •    Kolkata Municipal corporation (KMC)
        •    Kolkata Port trust (KoPT)
        •    WB Transport Infrastructure
             Development corporation
There could be more stakeholders during detailed investigation.
In this current ESMF study, stakeholder consultations were held with variety of stakeholders
(elaborated in Section 5.3). The stakeholders included vessel operators, vendors/squatters
operating at the jetty locations and most importantly the passengers who use the jetty services.
Consultations were carried out with various groups of passengers cutting across all cultural
barriers (men, women, students, elderly persons, people with disabilities, people of different
faiths, etc.). During the consultations there was no inhibition to participate from anyone who
was approached for consultations. In addition, it is to be noted that the current development is
being carried out in a Metropolitan area where typically people are more open to participate in
community related activities. This mode of informal consultation has been very effective to
gather information at all the jetty locations.

                                                      Public / Stakeholder Consultations, Disclosure and GRM
                                                                                                      Page 51
                                       West Bengal Inland Water Transport, Logistics and Spatial Development
                                                            Environmental & Social Management Framework


5.3 Stakeholder Consultations for their views / perspectives
As a part of the project several consultative meetings were held at site. Details of this are
provided inTable 5-1 to
Table 5-3.This section also provides the different stakeholders and beneficiaries. Their views
/ perspectives are included here. The specific details of the outcome of the meeting are
tabulated and provided.

5.3.1   The Vessel Operator

The vessel operator is responsible for the vessel operation, vessel maintenance, managing
the ticketing system and managing the daily commuters. They pointed out some difficulties
that they faced while operating. The vessels get overcrowded during the peak hours, some
commuters try and get on and off board while the vessel is in motion, which causes some
accidents and becomes unsafe for the commuters. Also they pointed out during peak hours it
becomes almost impossible to check whether all commuters have paid for tickets or not.

5.3.2   The Jetty Operators

Jetty operators are responsible for operation of the jetty as a whole. This includes cleanliness
of the area around the jetty, managing the crowd, handling the crisis situations, and also
looking after the safety and security of the travelers. In most of the cases the vessel operator
and the jetty operator are the same organization. Sometimes, more than one operator is
operating in a jetty, in which case, the jetty operator may be any one of the vessel operator.




  Exhibit 5-1:Consultation with Jalsathy (Safety man)
                   at Howrah Jetty
There are specially appointed Jalsathy (Safety Man) personal in most of the crowded Jetties
both in Kolkata and Hooghly sides.

5.3.3   The Passengers

The passengers or the daily commuters are the major stakeholders. They pointed out some
problems that they faced and these problems were of similar types irrespective of the location
of the jetties. Some of the issues that they pointed out are listed as below:
    a. The jetties and vessels needs up gradation
    b. The vessels are too high to climb for especially for the old and women commuters


Public / Stakeholder Consultations, Disclosure and GRM
Page 52
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


    c. Travelling, getting on and off and walking on the gangway is a challenge for the
       physically challenged people, insisted for some handrails, and space for wheelchairs
    d. Washrooms on the vessels are in poor condition
    e. Washrooms in and around the jetty are not in usable condition
    f. There are no proper rest area in and around the jetty
    g. Putting up of shade on the pontoon
    h. Widening of the gangway
    i. Electronic display of vessel timing and route
    j. Announcements of the arrival and departure of the vessel.
The details of Consultation meetings at the jetties (commuters & Jetty workers) are provided
in Table 5.3.

5.3.4   Stakeholder Consultation Workshop

A workshop was held at the Conference Hall, PMU’s office at Paribahan Bhaban – II (CSTC
Complex – Ground Floor), Kolkata, West Bengal on October 31, 2019. During the workshop
detailed discussion and suggestion on the Environmental and Social Management Framework
and Resettlement Policy Framework by the participants were noted and incorporated in the
ESMF/RPF document. (List of Participants is part of Appendix 9 and Minutes of the Meeting
as Appendix 9. The main finding of the workshop is as follows,
    •   All stakeholders were supportive for this project
    •   Important Environmental and Social issues were presented and discussed. In some
        cases definite solutions were also discussed. For example
             o With regards to Fueling station, Oil pollution, availability of Toilets and drinking
                water at all jetties, gender issues, issues of physically challenged and old age
                people
             o Together with Jetty limits, Jetty terminal building facilities and terminal officer
                will solve many problems of the jetties
             o Good Practices that can be further improved and the bad practices that need to
                be changed for better in the waterways sector were also discussed




                                                      Public / Stakeholder Consultations, Disclosure and GRM
                                                                                                      Page 53
                                         West Bengal Inland Water Transport, Logistics and Spatial Development
                                                              Environmental & Social Management Framework



Table 5-1: Consultation meetings with stakeholders (Vessel Suppliers)
  Name of the
                            Location          Types of Business           Environmental Concerns                               Mitigation measures required
  Organization
                                                                      Located on the banks of the river      Site needs some monitoring and rearrangements. There should be
                                                                      Hooghly                                proper markings on the areas where the people are working.
                                       Building & Repair of
                                                                      No proper sign boards at the site      Markings like ‘hazardous materials’, ‘store’, ‘waste disposal’ etc.
                                       Ship, Vessel, Vessel,
 A.C. Roy &Co        Shibpur         &                                workers are not very much aware of     should be clearly indicated.
                                       Pontoons,    Gangway
 (Total 2 Units)     Ghusuri(Howrah)                                  the safety & precautions required to   Scraps are regularly auctioned and sold away after a particular
                                       etc.
                                                                      be taken while working                 order is complete
                                                                      No proper storage area for storing     Paints, spirit, oil and other liquids are bought as much required and
                                                                      of paints, spirit, oil                 so there are no leftovers and wastes
                                                                      Located on the banks of the river
                                           Building & Repair of
                                                                      Hooghly                                Site needs some monitoring and rearrangements. There should be
                                           Ship, Boat, Vessel,
                                                                      No proper sign boards at the site      proper markings on the areas where the people are working.
 Patra & Sons        Shibpur (Howrah)      Pontoons,     Gangway
                                                                      Workers are not very much aware        Markings like ‘hazardous materials’, ‘store’, Waste disposal’ etc.
                                           etc.
                                                                      of the safety & precautions required   should be clearly indicated.
                                                                      to be taken while working
Table 5-2: Consultation meetings for stakeholders (Vessel Operators)
 Sl.
         Name and Designation      Department              Concerns Raised                                              Mitigation measures required
 No.
                                                 •   Safety norms
                                                 •   Oil Spill
                                                 •   Vessel Operation
                                                 •   Vessel emission
        Rajat Bose
  1                                    WBTC      •   Waste management                      Relevant Documents delivered by the respective officer
        Joint Managing Director
                                                 •   Vessel Design & capacity
                                                 •   Passenger safety
                                                 •   No of vessel operation
                                                 •   Regular survey
                                                 •   No of vessel Operation
        Arup Dutta, Chief                        •   Fuel efficiency
  2     Engineer                       WBTC      •   Disposal of abandoned vessel          Relevant Documents delivered by the respective officer
        (Marine)                                 •   Passenger safety
                                                 •   Disposal of emission in water

Public / Stakeholder Consultations, Disclosure and GRM
Page 54
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



 Sl.
         Name and Designation      Department               Concerns Raised                                                  Mitigation measures required
 No.
                                                •   Design of vessel
                                                •   Construction on river side it has to be
                                                    approved by Board of Trustee of
                                                    KoPT
                                                                                              CRZ clearance is not required for the stretch of river Hooghly under the scope of the
        Capt. Srivastava                        •   KoPT looks after conservation of river
                                                                                              project. The area is not CRZ zone that can be classified as CRZ 1 ,II , III or IV as it does
  3     Deputy Director-1            KoPT           Hooghly and keep it navigable
                                                                                              not satisfy the requirement of CRZ.
                                                •   Regular Hydrological survey is
                                                    carried out on the entire river
                                                •   Whether CRZ clearance is required
                                                    for this project
                                                •   Separate three bins for waste
                                                    disposal
        Dr. Subhashis Chatterjee                •   Dry waste - Blue, Wet - Green,
                                                                                              •    Taking up public awareness programme
        Director General                            Hazardous - Black
  4                                  KMC                                                      •    Design of various placard for awareness
        (Solid Waste                            •   Green bin waste is composted, Blue
        Management)                                                                           •    Putting coloured bins at various sites.
                                                    bin is waste recycle
                                                •   Waste collected from vessels at
                                                    some ghats is manually collected
        Md. Salim Ansari, Chief                                                               •    Formation of committee for taking the decision
                                                •   Mechanism of land acquisition
  5     MunicipalLaw Officer         KMC                                                      •    According to court it is done by direct purchase by the client
                                                •   Legal Framework of Land acquisition
                                                                                              •    Value of purchase land is decided according to rate of market.
                                                •   Grievances received from CM's office
                                                    is addressed within Seven (7) days
        Biswajit Dutta                                                                        •    No separate wings of grievance cell
                                                •   Whether any specific time- frame to
        Commissioner                                                                          •    Only 2 people are there to look after the issues
  6                                  WBTC           address the issues
                                                                                              •    No such mechanism developed by the authority
                                                •   Grievance redressal mechanism
                                                                                              •    Whatever grievances are received, it only from ferry passengers
                                                •   Nature of grievance for water
                                                    transport
                                                                                              •   Project area is beyond of requirement of CRZ Clearance. This is not under CRZ
        Sidaharta Roy
                                                •   Requirement CRZ clearance                     category
        Senior Environment          WBPCB
  7                                             •   PCB clearance                             • Checking whether clearance of Pollution Control Board is required or not from PCB
        Officer
                                                •   Oil spill mitigation Plan                     office
                                                                                              • Oil spill mitigation plan need to be submitted at the time of starting of the project
        Ujjal Kumar                 WBPCB       PCB clearance for construction on river       Kolkata Port Trust is the final authority for any clearance of construction on river front
  8
        Mukhopadhay                             front & operating vessels.                    &operating vessels.

                                                        Public / Stakeholder Consultations, Disclosure and GRM
                                                                                                        Page 55
                                         West Bengal Inland Water Transport, Logistics and Spatial Development
                                                              Environmental & Social Management Framework



 Sl.
         Name and Designation      Department                   Concerns Raised                                                  Mitigation measures required
 No.
        Chief Scientist


Table 5-3: Consultation meetings at the Jetties (Commuters & Jetty workers)
 Sl.      Stakeholder
                                                                Concerns Raised                                                    Response and Mitigation measures suggested
 No.         Type
                           •    Gangway needs to be widened
                           •    To provide shade on the gangway                                                             •   New structures/ are proposed to have wider gangway
                           •    The height difference of the ferry and the pontoon to be reduced                            •   Construction of new and proper washrooms and drinking water
       Regular             •    Separate corridor for elderly and physically challenged travelers                               facility are also proposed
  1
       Commuters           •    Proper signboards regarding the route of the ferry                                          •   Special design of the gangway to cater to the elderly and the
                           •    Proper announcement system                                                                      physically challenged people
                           •    Electronic display system at the terminals                                                  •   Electronic display system is also being proposed at the sites
                           •    Proper washroom facility on the jetty
                                                                                                                            •   New structures/ are proposed to have wider gangway
                           •    Proper signboards regarding the route of the ferry
                                                                                                                            •   Construction of new and proper washrooms and drinking water
                           •    Proper announcement system
       Occasional                                                                                                               facility are also proposed
  2                        •    Electronic display system at the terminals
       Commuters                                                                                                            •   Special design of the gangway to cater to the elderly and the
                           •    Proper washroom facility on the jetty
                                                                                                                                physically challenged people
                           •    Washroom facility on the vessels
                                                                                                                            •   Electronic display system is also being proposed at the sites
                           •    Proper space for the shops and washroom to be properly maintained                           •   Construction of new and proper washrooms and drinking water
  3    Shopkeepers         •    If the jetty services are upgraded, it will be a better place for them to run business as       facility are also proposed
                                the jetties will attract more commuters                                                     •   Temporary relocation plans to be discussed and disclosed
                           •    Proper sitting arrangements for the on-site workers
                           •    Proper washrooms                                                                            •   Construction of new and proper washrooms and drinking water
                           •    Automatic ticketing system                                                                      facility are also proposed
  4    Site Workers
                           •    Proper signboards regarding the route of the ferry                                          •   Proper sitting arrangements will be taken care of
                           •    Proper announcement system                                                                  •   Electronic display system is also being proposed at the sites
                           •    Electronic display system at the terminals




Public / Stakeholder Consultations, Disclosure and GRM
Page 56
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework




                                                      Public / Stakeholder Consultations, Disclosure and GRM
                                                                                                      Page 57
                                       West Bengal Inland Water Transport, Logistics and Spatial Development
                                                            Environmental & Social Management Framework



5.3.5     The local Governing bodies

The major governing bodies in this case are Kolkata Municipal Corporation (KMC), Kolkata
Metropolitan Development Authority (KMDA), West Bengal Transport Corporation (WBTC)
and Kolkata Port Trust (KoPT). After consultation with the concerned authorities, the various
issues like waste disposal (solid and liquid wastes) and the contingency plan was discussed.
      •   KMC collects the solid waste from the vessels daily from designated places along the
          35 ghats located along the Hooghly River.
      •   The liquid waste was disposed directly into the river without any treatment.
      •   Festive seasons; they also mentioned that they have taken initiative to clean up the
          river after the idol immersion during the festive season. This is a routine religious
          happening every year not related to project (Prevailing issue to resolve). Since larger
          community issues (beyond the size and scope of the project) are involved this is not in
          the purview of the project.

5.3.6     The shop owners

There were a few shops around the jetty area.
      •   The shop owners earn their livelihood by selling goods there.
      •   They also complained of the rush hour pressure at the entrance of the jetties.
      •   They wanted the sites to be more developed so that more commuters could be
          accommodated which will mean higher income for them as well.

5.3.7     Other beneficiaries

Other beneficiaries include the local people, who will be benefitted due to the development.
The local transport system include in to auto rickshaw, cycle rickshaw, etc., who will carry
passengers from the jetty terminals to the main road in many of the cases. Overall by this
development everyone in the locality will be benefitted.
Jetty Beggars: As the government and various agencies are working for the welfare of people,
it is necessary to rehabilitate the permanently occupied Land side beggars by giving suitable
livelihood opportunities in the waterways sector for a descent earning.

5.4       Disclosure of Project Information
PMU will ensure that relevant information about environmental and social safeguard issues is
made available in a timely manner, in an accessible place, and in a form and language(s)
understandable to the public and other stakeholders. The purpose of such disclosure is that
the public can provide meaningful inputs into project / subproject design and implementation.

5.4.1     At the State Level

This ESMF and the entire subproject ESIAs / ESMPs will be disclosed at the state level in the
project website. Further, the executive summary of this ESMF will be available in English and
translated in Bangla. This will also be available as an easy to download document in the project
website. The website disclosure will be kept up-to-date throughout the project implementation.
In addition, the ESMF and ESIAs / ESMPs (in hard copy) will be made available for public
access at the local body authority offices of each of the jetty locations, and also at the jetty
location itself. Also, the documents will be circulated to all stakeholder departments (like

Public / Stakeholder Consultations, Disclosure and GRM
Page 58
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


Irrigation and Waterways, KoPT, PCB, UDMA, Fisheries and IWAI.). The draft ESMF is
anticipated to be disclosed by December 6, 2019 and subsequently the Final ESMF by
December 15, 2019.

5.4.2   On World Bank’s External Website

This ESMF and the entire subproject ESIAs / ESMPs will be disclosed on World Bank’s
external website. ESMF will be disclosed and the resulting management plans shall also be
disclosed as the project progresses.




                                                      Public / Stakeholder Consultations, Disclosure and GRM
                                                                                                      Page 59
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework



6 Environmental Impacts and Mitigation measures

6.1 Environmental and Social Management Plan
Further to the site visits and understanding of the project activities and as a part of the ESMF,
it is necessary to formulate possible and probable identification of impacts and the proposed
mitigation measures. This has been summarized and provided in the Environmental and Social
Management Plan (ESMP) Table 6-1. The major potential environmental impacts identified
include handling/disposal of solid and liquid wastes, impacts to water quality because of oil
leakages, increased noise levels, impact on air quality, social and livelihood impacts on
commuter-centric facilities at the jetty locations, and impacts on cultural heritage. The
Environmental and Social Management Plan, Table 6-1, provides mitigation measures. The
Appendix 10 provides more detailed procedures for chance findings to mitigate impacts on
cultural heritages.
Detailed ESIA and ESMP preparation: In addition of this ESMF, which will be used to screen
all sub-projects, an ESIA/ESMP will be prepared for activities that will be implemented in the
first year of the project. Further, for sub-projects that require ESIAs, a cumulative impact
assessment should be included as part of the ESIA. As described above, there were rare
occurrences of Dolphins in the project areas. As a precaution, all ESIAs to be prepared should
include detail and scientific information on the availability of dolphins and other aquatic fauna
and suggest mitigation measures to avoid any adverse impacts.




Environmental Impacts and Mitigation measures
Page 60
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



Table 6-1: Environmental and Social Management Plan
                                                                                                                                                   Responsible Agency
                                                                                                                             Monitoring
  Type of Activity             Impacts                                  Mitigation Measures                                                         for Implementation
                                                                                                                             Measures
                                                                                                                                                      and Monitoring
 Construction Stage
 Vessel / Ferries   Air pollution                 − Store and handle the welding gas, paints and other chemicals       Parameters to monitor       Manufacturing
 Pontoon /          • Welding, Surface              according to applicable guidelines                                 include           regular   Contractor
 Gangway                 Preparation, Painting,   − Check gas cylinders regularly to avoid leakages                    monitoring of air quality   PMU – monitoring of the
 manufacturing           etc. causing air         − Use vacuum floor cleaners for abrasive material recovery           for all 12 air quality      activities
                         emissions                − Dispose waste paint in the designated waste disposal facility      parameters as specified
 Enhancing the      • Yard works causing          − Use airless or high volume low pressure spray guns to reduce       in the ESMF Appendix
 WBSTC’s                 dust emissions             overspray                                                          1 to gauge air pollution
 maintenance        • Diesel Generator (DG)       − Use only Volatile Organic Compounds (VOC) free paints              from regular sources
 workshops               sets causing             − Use airless high pressure equipment for drying metal plates to     (DG), fugitive sources
                         emissions                  control fugitive emissions from surfaces                           and occupational health
                                                  − Use water soluble fluids instead of oil-based fluids               arising      from     air
                                                  − Ensure that surface preparation works are controlled; indoors or   pollutants (VOCs).
                                                    cordon the work area with steel/plastic/fabric to help minimize
                                                    dispersion of dust and grit during surface preparation works
                                                  − Provide basic training/awareness on air pollution management
                                                    to the work force
                                                  − Provide workers exposed to emissions with proper Personal
                                                    Protective Equipment (PPE).
                                                  − Ensure that Diesel Generator (DG) set, if to be used, has
                                                    adequate stack height and acoustic enclosures
                      Noise levels                − Maintain occupational noise exposure to the workers in the form    Parameters to monitor       Manufacturing
                      − Noise emissions from        of 8 hourly time weighted average within the prescribed OSHA       include noise levels        Contractor
                         manufacturing related      standard limits                                                    within the premises and     PMU – monitoring of the
                         activities               −                                                                    occupational      health    activities
                      − Noise due to activities   − Provide workers exposed to excessive noise with appropriate        arising from exposure to
                         like loading/unloading     PPE including ear plugs, muffs, etc                                noise (regular and

                                                              Environmental Impacts and Mitigation measures
                                                                                                    Page 61
                                       West Bengal Inland Water Transport, Logistics and Spatial Development
                                                            Environmental & Social Management Framework



                                                                                                                                                        Responsible Agency
                                                                                                                                  Monitoring
  Type of Activity            Impacts                                       Mitigation Measures                                                          for Implementation
                                                                                                                                  Measures
                                                                                                                                                           and Monitoring
                        of steel plates and other    − Ensure Diesel Generator (DG) set, if used, have adequate stack impact noise) for all four
                        materials at the building      height and acoustic enclosures to minimise noise levels            categories of noise
                        yards                                                                                             zones as specified in
                     − Noise emissions from                                                                               Appendix 1 for Noise
                        DG sets, if to be used                                                                            pollution.
                     Water Quality                   − Avoid spillage of pollutants like oils, fuels and grease etc. into All     water      quality    Manufacturing
                     − Water             pollution     the water body                                                     parameters provided in        Contractor
                        resulting            from    − Ensure that oil spill control/collection equipment is available at Appendix 1 to be              PMU – monitoring of the
                        manufacturing related          vessel yards                                                       monitored.            This    activities
                        activities (mainly in        − Clean up any spills in the yard area immediately to avoid runoff includes river water
                        case of any runoff from        into the water body                                                quality in the immediate
                        the yards, oil spills into   − Store contaminated soils, if any, properly in a covered area at precincts and effluent
                        the water body, etc.)          the site before disposing it off-site through authorised vendors   discharge quality into
                     − Increase in turbidity         − Avoid any indiscriminate dumping of wastes                         the drains or river for all
                     − Change in water quality       − Do not dump manufacturing wastes/debris into the water body, class of water.
                        due       to     aqueous       or in areas which can affect the flow of water or even cause
                        discharges                     reduction in width of the river
                                                     − Do not store oils / fuels near the water body
                                                     − Ensure that sites for disposal of manufacturing wastes/debris
                                                       are identified and approved by authorized representatives prior
                                                       to commencement of the manufacturing activities
                     Impacts Due to Solid Waste      − Ensure proper disposal of solid wastes so that it does not pose Parameters to monitor            Manufacturing
                     − Waste generation due            hazards to water, soil as well as health & safety issues           include         handling,     Contractor
                        to         manufacturing     − Store all hazardous materials (including paints & solvents), storage and disposal of             PMU – monitoring of the
                        activities                     chemicals, etc. appropriately in designated areas                  hazardous waste and           activities
                     − Solid       waste     not     − Handle with care all vessel insulation materials like glass wool ensuring no waste is
                        handled properly at the        as these are potentially hazardous substances                      disposed in to the drains
                        yards will be a concern      − Ensure that solid waste generated shall be collected and stored or river.
                        and lead to pollution          in an organised manner at the site
Environmental Impacts and Mitigation measures
Page 62
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                                                                                                                                             Responsible Agency
                                                                                                                                       Monitoring
    Type of Activity             Impacts                                       Mitigation Measures                                                            for Implementation
                                                                                                                                       Measures
                                                                                                                                                                and Monitoring
                            issues (water pollution, − Make necessary arrangements to dispose the accumulated solid
                            soil      contamination,       waste from the site in an appropriate manner through authorized
                            health & safety issues,        vendors
                            etc.)                        − Ensure that the collection, storage and disposal of
                                                           solid/hazardous waste shall be carried out as per Rules. 3
                                                         − Separate the storage of hazardous and non-hazardous solid
                                                           waste storage area shall be provided at the facility for storage of
                                                           hazardous/solid wastes
                        Soil Quality                     − Make available oil spill control/collection equipment at vessel       All six parameters to       Manufacturing
                        − Likely                    soil   yards; any spills at yard area shall be cleaned up immediately to     monitor evidence of soil/   Contractor
                            contamination resulting        avoid likely contamination of the soil                                land contamination (e.g.    PMU – monitoring of the
                            from      manufacturing − Store contaminated soils, if any, shall properly at the site before        oil/waste spillages) in     activities
                            related         activities     disposing it off-site through authorised vendors                      the premises as per
                            (mainly in case of oil − Ensure no Indiscriminate dumping of wastes at all costs                     standard soil quality
                            spills onto the soil, river − Do not dump or leave manufacturing wastes/debris unattended            standards provided in
                            banks, etc.)                   in the open yard areas                                                Appendix 1.
                        − Impacts due to disposal − Store and place oils/fuels in designated areas to avoid spills onto
                            of solid waste                 the soil
                                                         − Store hazardous wastes like used oil in tight containers and on
                                                           paved surfaces in isolated location to prevent its spillage and
                                                           contamination of soil.
                                                         − Ensure no deviations from the hazardous waste management
                                                           rules shall be enforced
                                                         − Provide Waste collection facilities at the work areas




−    3
         Hazardous Waste Management & Handling Rules, 2016

                                                                    Environmental Impacts and Mitigation measures
                                                                                                          Page 63
                                        West Bengal Inland Water Transport, Logistics and Spatial Development
                                                             Environmental & Social Management Framework



                                                                                                                                                     Responsible Agency
                                                                                                                              Monitoring
  Type of Activity              Impacts                                    Mitigation Measures                                                        for Implementation
                                                                                                                              Measures
                                                                                                                                                        and Monitoring
                       Debris waste                  −   Minimise (or dispose off), debris arising out of construction Parameters to monitor Construction Contractor
 Minor works for
                                                         activities involving alterations in the local physiographic and include evidence of PMU
 installation of the
                                                         drainage patterns, especially when activities are near water debris waste in the river.
 pontoons        and
                                                         bodies.
 gangways
                      Soil Quality                   −   Should not dispose construction waste debris, if any, at the river Parameters to monitor Construction Contractor
 Repairs at the jetty − Soil contamination due           banks and should not be left unmanaged at the project site         include evidence of PMU
 locations                to construction works      −   Enforce Hazardous waste management rules                           soil/land contamination
 Civil works at the   −   Oil leaks from vehicles,   −   Clean up Oil spills, if any, onto the river banks during (e.g. oil/waste spillages)
 concrete        link     construction                   construction immediately; Dispose off contaminated soils in the premises.
 platforms                equipment’s, concrete          appropriately
                          mixers, etc.               −   Make sure that good practices for solid waste management shall
 Dismantling       of                                    be in place
 existing structures,                                −   Give general awareness to workforce not to dispose any waste
 if any                                                  materials onto river banks
 Construction       of                               −   Provide waste collection facilities at jetty locations
 new jetties        & Air Quality                    −   Regulate or control movement of construction materials and All 12 Parameters to be Construction Contractor
 Renovation         of − Emissions / dust due to         workers to the project site by using water transport mode monitored                   (see PMU
 existing jetties         site clearance works,          (ferries/boats)                                                    Appendix 1) include air
                          vehicular movements,       −   Regulate movement of materials during non-peak hours and pollution from regular
 Construction       of
                          transport of materials,        during peak hours                                                  sources      -   Diesel
 LCT jetties with RO
                          use of concrete mixers,    −   Provide dust covers (tarpaulins, etc.) for Trucks/vehicles, as Generator (DG), fugitive
 RO vessel
                          etc.                           well as boats/vessels, used for transporting materials to sources                      and
 Construction       of                                   minimize dust emissions                                            occupational     health
 Ferry Terminals at                                  −   Periodically wash to remove all accumulated dirt/waste from arising            from     air
 selected        ferry                                   construction equipment and transport vehicles                      pollutants such as
 points                                              −   Regularly clear all construction debris from the site              Volatile        Organic
                                                     −   Ensure that (Contractor)that concrete mixer plants, if operating Compounds (VOCs).
                                                         at the sites, are away from residential areas

Environmental Impacts and Mitigation measures
Page 64
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                                                                                                                                            Responsible Agency
                                                                                                                                         Monitoring
  Type of Activity                 Impacts                                      Mitigation Measures                                                          for Implementation
                                                                                                                                         Measures
                                                                                                                                                               and Monitoring
 Ancillary                                              − Provide Pollution Under Control (PUC) certificate for Contractors
 infrastructure                                           equipment’s and machinery as per prevalent norms during
                                                          construction.
 Construction      of
                                                        − Do not permit Idling of construction vehicles/equipment when
 parking facility for
                                                          they are being loaded/unloaded or not in active use
 vessels and yachts
                                                        − Use oow emission construction vehicles/equipment’s for all
 Construction of a                                        operations
 training institute for                                 − Grow native species of plantation at the river banks as a
 vessel operators                                         longterm approach
                                                        −
                          Noise Levels/Quality          − Use well-maintained construction equipment, which meets                   Parameters to monitor Construction Contractor
                          − Increased noise levels        regulatory standards for source noise levels                              include noise levels for PMU
                             due to movement of         − Orient equipment emitting high noise, wherever possible, so that          all four category/or
                             vehicles, pile driving       the noise is directed away from sensitive receptors and provide           zones provided in
                             activities (at locations     noise shields (like a physical barrier, etc.)                             Appendix 1 within the
                             where concrete piling is   − Do not allow use Machineries during night time                            premises            and
                             needed),           other   − Restrict all construction activities that will generate disturbing        occupational      health
                             construction         and     sounds to normal working hours                                            arising from exposure to
                             installation works         − Provide noise shields around them to the main stationary noise            noise (regular and
                                                          producing sources such as generator sets                                  impact noise).
                                                        − Provide noise protection personal protection equipment
                                                          (earplugs, ear muffs etc.) to those working very close to the
                                                          noise generating machinery
                          Water Quality/Resources       − No vehicle entry to water body will be permitted                          Parameters to monitor Construction Contractor
                          − Change in water quality     − Use PUC certified vehicles only                                           include river water PMU
                             due      to   aqueous      − Restrict total number of vehicles to minimum                              quality   (as      per
                             discharges                 − Ensure good practices and take precautions to minimize the                Appendix 1) in the
                          − Increase in turbidity         risks of spillage of pollutants like oils, fuels, grease, etc. into the   immediate    precincts
                                                          water body                                                                and     ensure      no
                                                                     Environmental Impacts and Mitigation measures
                                                                                                           Page 65
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework



                                                                                                                                                 Responsible Agency
                                                                                                                           Monitoring
  Type of Activity            Impacts                                  Mitigation Measures                                                        for Implementation
                                                                                                                           Measures
                                                                                                                                                    and Monitoring
                     − Spill of Bentonite Clay − Ensure Oil spill control/collection equipment’s are available at    additional       effluent
                         during pile driving     the project sites                                                   discharges into the river
                                               − Operate all activities on an impermeable Cement Concrete (CC)       due to construction
                                                 platform and collection and disposal of POL waste thus              activities.
                                                 precipitated to the local PCB approved vendors
                                               − Indiscriminate dumping of wastes will not be permitted under any
                                                 circumstance’s
                                               − Do not dump Construction debris into the water body, or dumped
                                                 in areas which can affect the flow of water or even cause
                                                 reduction in width of the river
                                               − No clearing of vegetation will be permitted
                                               − Do not establish/locate Construction mixers or other heavy
                                                 machinery near water bodies
                                               − Identify and approve Sites for disposal of construction and
                                                 demolition wastes by authorized representatives prior to
                                                 commencement of construction activities
                                               − Construction works of piers, where applicable, shall be taken up
                                                 during lean flow periods to minimize impacts
                                               − Recirculate/Reuse bentonite clay and adopt better construction
                                                 techniques to minimise spillage into water bodies
                                               − Conduct necessary training(s) to provide instruction for workers
                                                 working in water areas to prevent/minimise issues of
                                                 contamination
                     Land Acquisition,         − No land acquisition is involved; hence no compensations for land    As discussed in the RPF PMU
                     Displacement and other      is involved
                     social impacts            − In case of any unavoidable land acquisition issues LA Act will be
                     − Proposed development      applicable and the compensation will be provided as per the
                         may involve land        Entitlement Matrix prepared for the project as per the provisions
                         acquisition
Environmental Impacts and Mitigation measures
Page 66
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                                                                                                                                 Responsible Agency
                                                                                                                               Monitoring
  Type of Activity              Impacts                                    Mitigation Measures                                                    for Implementation
                                                                                                                               Measures
                                                                                                                                                    and Monitoring
                      − Temporary impacts to           in RPF. Compensate Temporary impacts of about 13 petty
                           vendors/squatters           vendors (total in all jetties)
                           during construction       − Provide appropriate compensation to the impacted persons as
                           activities at the jetty     per provisions mentioned in the RPF
                           locations                 − Rehabilitate or compensate for all impacted cultural properties
                      − Cultural property              as per the provisions of RPF
                           impacts and other
                           social impacts
                      Felling of trees        − Do not permit tree-cutting other than those required by design           Parameters to include Construction Contractor
                                                by better planning and designing                                         evidence of tree-felling PMU
                                              − Carry out Tree-transplanting wherever feasible                           that is not permitted
                                              − Plant Compensatory trees on land in the vicinity
                                              − Ensure survival of trees by proper maintenance.
 Turnstile Gates    No onsite impacts; Waste − Ensure proper E&SH management at their manufacturing facility             Nil                    Supplier
 Electronic Smart and debris generation         by necessary provisions built into the goods procurement                                        PMU
 Ticketing Gates at impacts in the supplier’s   contract.
 40 Nos. Ferry manufacturing facility.
 Points
 All activities     Health & Safety – − Create awareness on OHS during. Site meetings                                    Parameters include H & Construction
                    Construction worker and − Provide safety gadgets for all workers engaged in places of work           S records of site Contractors
                    community                   hazards with appropriate PPE (protective foot wear, helmets,             meetings, near miss PMU
                                                gloves, earplugs, safety belt when working at higher platforms,          and accident reports
                                                face masks, etc.)
                                              − Ensure Facility management to the PPE used at all times as per
                                                the work situation
                                              − Make available facilities like first aid it shall be well stocked and
                                                easily accessible to all
                                              − Comply with all site rules and regulations.

                                                                Environmental Impacts and Mitigation measures
                                                                                                      Page 67
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework



                                                                                                                                      Responsible Agency
                                                                                                                         Monitoring
  Type of Activity            Impacts                                   Mitigation Measures                                            for Implementation
                                                                                                                         Measures
                                                                                                                                         and Monitoring
                                                 − Ensure suitable transport facility to take any injured/sick worker
                                                   to nearest hospital immediately
                                                 − Ensure facilities for safe potable water supply to the workers on
                                                   site, adequate sanitation facilities shall be made available at the
                                                   workplace/yards
                                                 − Ensure all transportation, handling and storage of hazardous
                                                   materials handled by safely by experienced/trained personnel
                                                 − Post Safety signs at facility as per the need
                                                 − Provide adequate Facility and adequate provisions of fire safety
                                                   equipment’s/measures spread throughout the facility
                                                 − Make         sure      that     Always        kept     clear     of
                                                   materials/equipment’s/debris, etc. at entry and exit points
                                                 − Maintain all work areas clean and provided with optimum lighting
                                                 − Conduct regular training sessions at the workplace to ensure all
                                                   workers are aware of general safety measures, awareness on
                                                   safe working practices, explaining clear procedures, etc.
                                                 − shall be Provide Workforce all facilities such as health check-ups
                                                 − Strictly follow the provisions of statutory Child Labor Act by the
                                                   yard management .
                                                 − Conform to the relevant Indian Standard Code for All
                                                   machines/equipment’s to be used at the manufacturing facilities
                                                   shall; be kept in good working condition, be regularly inspected
                                                   and properly maintained as per IS provision; Ensure safety
                                                   features of equipment and machines are functional with belts
                                                   adequately guarded
                                                 − Demarcate all construction work zones and maintain strict
                                                   adherence so that no community members are exposed to
                                                   construction hazards and risks

Environmental Impacts and Mitigation measures
Page 68
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                                                                                                                                    Responsible Agency
                                                                                                                                Monitoring
  Type of Activity             Impacts                                    Mitigation Measures                                                        for Implementation
                                                                                                                                Measures
                                                                                                                                                       and Monitoring
                                                   − Report and investigate any near misses, accidents and injuries
                                                     and record remediation actions to avoid future occurrences
                                                   − Apply sanctions where safety procedures are not adhered to.
                                                   − Monitor all parameters that include the conduct safety
                                                     awareness sessions, the upkeep / condition of the on board
                                                     safety provisions, the occurrence of near miss and safety
                                                     incidents, and preventive and corrective actions taken
                                                   − Complete works on exposed trenches and earth materials
                      Public Safety and security                                                                           Parameters      include Contractors
                                                     before new earth dug and trenches are created.
                                                                                                                           community H & S
                                                   − Avoid inquisitive trespassers especially children by adequately                                 PMU
                                                                                                                           records     of       site
                                                     hoarded off work areas
                                                                                                                           meetings, near miss
                                                   − Post Warning signs around work areas to discourage
                                                                                                                           and accident reports
                                                     trespassers and inform the public of the hazard
                                                   − Maintain adequate security at construction sites to avoid pilfering
                                                     or vandalising of property by contractors
                                                   − Ensure Visibility in the night time by providing adequate lighting
                                                   − Equip vehicles with reflectors and adequate signalling during
                                                     works
                                                   − Ensure safety features of equipment and vehicles are functional
                                                   − Discuss works procedures to be designed with workers before
                                                     works commence each day to minimize accidents with
                                                     communities.
                                                   − Ensure collaboration with the KMA / KMDA so that the highest          NA                      NA
                                                     standards are implemented for the road cutting and
                                                     reinstatement.
                                                   − Prevent blind encroachment by consultation with utility providers
                                                     to confirm location of their respective assets (pipelines, cables)
                                                     within the project corridor

                                                               Environmental Impacts and Mitigation measures
                                                                                                     Page 69
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework



                                                                                                                                                  Responsible Agency
                                                                                                                             Monitoring
  Type of Activity            Impacts                                    Mitigation Measures                                                       for Implementation
                                                                                                                             Measures
                                                                                                                                                     and Monitoring
                                                − Collaborate with the engineers of the utility providers to ensure
                                                  the most appropriate measures are taken to safeguard the
                                                  integrity of the pipelines/cables. Measures to be implemented
                                                  include:
                                                − Avoiding the encroachment on the pipelines or cables
                                                − Inform the utility providers and the KMA / KMDA of any damaged
                                                  pipeline or cable
                                                − Repair Promptly any damaged pipelines or cables
                                                − Relocate pipelines or cables to safe places
                     Limited dredging impacts − Test any river sediment material generated at all the dredging          Parameters        include Contractors
                     when works are carried out   sites to ensure there is no contamination;                            instances of dredging, PMU
                     alongside the river        − If the dredged material is not contaminated, it will be used for      quantity of dredged
                                                  rising of the terminal sites. Fill sediments in bunded areas to       material and quality of
                                                  avoid sediment laden runoff.                                          dredged material. The
                                                − If suitable and there is a demand, the excess dredged material        quality of dredged
                                                  will be used for other beneficial purposes such as rising of public   material     will      be
                                                  lands and selling to the willing buyers after an end user             ascertained by chemical
                                                  agreement/declaration.                                                tests for heavy metals
                                                − If the dredged material is contaminated, then it will be collected,   and pesticide content.
                                                  stored and disposed in accordance with hazardous waste
                                                  management requirements with the advice/knowledge of the
                                                  Local PCB.
                                                − Suspended sediment concentrations due to dredging activities
                                                  should not exceed 4,000 mg/l
                                                − Dispose all excess material in the river through submerged and
                                                  diffused discharge (to minimize the extent of sedimentation
                                                  areas) away from the navigation channels if that is the only
                                                  feasible option

Environmental Impacts and Mitigation measures
Page 70
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                                                                                                                                Responsible Agency
                                                                                                                             Monitoring
  Type of Activity             Impacts                                   Mitigation Measures                                                     for Implementation
                                                                                                                             Measures
                                                                                                                                                   and Monitoring
                      Managing Labour Influx    − Main contractor will maintain separate registers for migrant          Parameters to monitor
                                                  labour as per the Migrant Labour Act on all aspects.                  include Labour influx
                                                − Compile information on place of origin, contact details, next of      − Local labourer
                                                  kin details and other information to the nearest police station to    − Migrant labour
                                                  the place of work.                                                    − Code of conduct
                                                − Ensure that a labour code of conduct to be signed by the main         − Grievance
                                                  contractor and all the sub-contractors.                                    redressal
                                                − Ensure that all migrant labour have individual contracts as per
                                                  the Labour code 2016, e.g. working hours, wages and conditions
                                                − Treat all migrant labour in line / consistent with the other labour
                                                  including access to the GRM established for labour
                                                − Address threats either to the migrant labour or from migrant
                                                  labour due to cultural differences in an amicable manner.
                                                − Ensure no gender based violence in relation to all dealings with
                                                  the migrant labour.
                      Cultural Heritage impacts − Apply chance find procedures in consultation with relevant            NA                      Contractors
                                                  authorities (as described in Appendix 10).                                                    PMU
                                                − Consult with local community and provide for any cultural use as
                                                  per the community practices in the river
                      Impacts in the contractor − Provide adequate sanitation facilities in line with Government        NA                      Contractors
                      camps                       regulations                                                                                   PMU
                                                − Ensure Proper housekeeping
                                                − Provide first aid boxes with required items
                      Land acquisition and − Ensure that the LA is done in line with the RPF                            NA                      PMU (Social
                      compensation issues       − Ensure fair and adequate compensation is paid to all affected                                 Development
                                                  persons prior to commencement of construction activities as per                               Specialist)
                                                  the provisions of the RPF
                                                − Use RPF and GRM already prepared to address the relevant
                                                  issues
                                                               Environmental Impacts and Mitigation measures
                                                                                                     Page 71
                                       West Bengal Inland Water Transport, Logistics and Spatial Development
                                                            Environmental & Social Management Framework



                                                                                                                                                            Responsible Agency
                                                                                                                                      Monitoring
  Type of Activity            Impacts                                        Mitigation Measures                                                             for Implementation
                                                                                                                                      Measures
                                                                                                                                                               and Monitoring
                     Maintaining Livelihoods         − Ensure appropriate compensations are paid to PAPs as defined NA                                      PMU           (Social
                                                       in the RPF;                                                                                          Development
                                                     − Provide employment and other opportunities to local                                                  Specialist)
                                                       communities as much as possible
                                                     −
 Operational Stage
 Vessel Operation    Potential impacts on air,       − Make sure that the vessels have facilities for Bilge Water Holding        Air/noise/water quality Ferry /           Vessel
                     noise,      water,       soil     and are supported with necessary pump system to pump it to the            monitoring shall be Operators
                     environment, aquatic life         receiving facility at the terminals                                       carried out periodically PMU
                     (rarely envisaged), safety      − Ensure that the terminals have adequate provisions for receipt of
                     aspects, etc.                     the bilge water from the vessels which shall then be disposed off-        Parameters to monitor
                     − Excessive noise from            site appropriately. Vessels shall be fitted with Bio Toilet facilities.   include fuel use &
                         vessel          engine      − Provide Sewage/waste collection facilities at the terminals which         efficiency levels, air
                         operations                    can collect sewage/waste from the vessels and dispose it                  emissions from the
                     − Emissions from vessel           appropriately                                                             vessels, noise level of
                         engine operations           − Carry out periodic maintenance works for the engines and overall          the engines, solid waste
                     − Oil/fuel spills including       vessels as per the requirements to ensure efficient operations            storage & disposal,
                         during fueling, fire          and control/minimise of any pollution from engine emissions               toilet gray and black
                         accidents,       vessel     − Provide appropriate sound proofing for Vessel engine room so              water     storage      &
                         grounding                     that the engine noise is curbed                                           disposal, bilge disposal
                     − Bilge water from the          − Appropriate facilities shall be provided on board the vessels for
                         vessels if not handled        safe storage/handling of fuels, oils, any other hazardous
                         appropriately                 materials
                     − Sewage disposal into          − Provide all safety provisions in the Vessels for necessary safety
                         water     body     from       provisions as per navigational requirements (life buoys, safety
                         vessels                       vests, etc.)
                                                     − Vessel operators shall be well trained and have necessary
                                                       certifications/licenses to operate the vessels
Environmental Impacts and Mitigation measures
Page 72
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                                                                                                                                        Responsible Agency
                                                                                                                                   Monitoring
  Type of Activity              Impacts                                      Mitigation Measures                                                         for Implementation
                                                                                                                                   Measures
                                                                                                                                                           and Monitoring
                      − Sewage disposal from           − Vessels are suggested to have mechanisms like sound emitting
                          toilet facilities at jetty     devices in waters which will alert fishes of approaching vessels
                          locations                    − Fuel for vessels shall be done with proper care to avoid spills
                      − Impacts to aquatic life        − Vessels shall have necessary oil spill control/collection systems;
                          (rarely envisaged)             spill kits shall also be made available at fuelling locations.
                      − Waste dumping into the         − Provide appropriate oil spill control/collection equipment’s at
                          water        body      by      Jetty locations
                          commuters/ferry              − Ensure controlled /disciplined entry/exit from/to the vessels
                          operators                    − Waiting on pontoons/gangways shall not be permitted
                      − Safety issues if there is      − Once vessel leaves, commuters for next vessel shall stand
                          uncontrolled movement          behind a gate at jetty; gate shall be opened only after a vessel
                          of commuters/locals at         arrives and commuters from it have alighted and left the jetty
                          Jetties,        Pontoons,    − Over loading of the vessels shall not be allowed
                          Gangways                     −
                      − Over loading of the
                          vessels
                      −
                      Potential     impacts      on                                                                           Awareness        training Vessel operators
                                                       - Make aware all vessels operators and all employee
                      dolphins, which can be                                                                                  sessions and material     PMU
                                                       and staff that no dolphin should be harmed as a result
                      disturbance, injury and                                                                                 Accident reports
                                                       of vessel operations
                      death because of
                      vessel movements                 - Create further awareness among the fishing
                                                       community to reduce and minimize impacts
                                                       - Install warning signs, posters and other displays
                                                       wherever potential for dolphin movement exists.
                                                       - Install propeller guards, if required, to prevent injury
                                                       and death of dolphins and other aquatic fauna when

                                                                   Environmental Impacts and Mitigation measures
                                                                                                         Page 73
                                       West Bengal Inland Water Transport, Logistics and Spatial Development
                                                            Environmental & Social Management Framework



                                                                                                                                                        Responsible Agency
                                                                                                                                  Monitoring
  Type of Activity             Impacts                                   Mitigation Measures                                                             for Implementation
                                                                                                                                  Measures
                                                                                                                                                           and Monitoring
                                                   transporting, passengers, construction material and
                                                   workers
                                                   - Reduce vessel speed, avoid using high beam light
                                                   and minimize sounds when dolphins are sighted
                                                   - Report immediately in case any accidents (causing
                                                   injury or death) pertaining to dolphin


6.2 Prevailing Conditions/Issues and Scope for Improvement
Although there are lot of good practices seen at many of the jetty locations, there are also too many bad/poor practices prevailing. Some of them
are not necessarily directly related to the proposed development activities/existing jetty operations. However, this can be considered as scope for
improvements in future where this can help as a base for subsequent planning purposes by relevant authorities. Some such practices with scope
of improvement are listed in Table 6-2.
Table 6-2 Prevailing Conditions/Concerns and Scope for Improvement
  S. No.   Prevailing Practices/(Poor Practices/Concerns)                                        Suggestions/Scope for Improvement
      1.   No proper toilet facilities, no facility for lost & •   Suggested to have two toilets each for men and women; always one can be operated and other kept
           found/cloak room, no proper waiting areas               on stand-by to be used when the operational one is closed for any reason(s)
                                                               •   Well-designed jetty area with facilities like lost &found, cloak room, proper waiting areas, etc. shall be
                                                                   provided at all locations
     2.    Difficulties faced by physically challenged •           Provide passenger amenities for such physically challenged persons (e.g. wheel chair assistance,
           passengers to use the jetty and ferry services          special assistance at jetties by the operators, for these passengers) and address design stage issues
                                                                   for physically challenged persons.
     3.    Improving aesthetics at the jetty locations •           Landscaping can be provided at the jetty locations/along the banks
     4.    Safety concerns at the pontoons/gangways    •           Introduce pontoon railing that can be lifted “up and down” as and when required
           Lack of proper facilities for operators at •            Rain/Heat shelters from sunlight may be provided
           pontoons/vessels                            •           Floor sealing mats (e.g. coir mats) may be provided along the gangway

Environmental Impacts and Mitigation measures
Page 74
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



  S. No.   Prevailing Practices/(Poor Practices/Concerns)                                            Suggestions/Scope for Improvement
                                                                  •   Seating/shade facilities may be provided on the pontoon (only) to be used by the operators stationed
                                                                      on the pontoons
     5.    Adequate training to operators/Jalsathies; staff       •   Provide adequate training to operators/Jalsathies, need skill improvement
           need adequate benefits                                 •   Adequate benefits shall be provided to the staff (insurance, days-off, etc.)
     6.    Wastewater discharge into the river from the banks     •   Sewerage treatment facilities need to be introduced to treat to effluent discharge before discharge into
           (not vessel operation related)                             the water bodies
     7.    Fuelling operations for the vessels (inadequate        •   More fuelling stations shall be provided; floating fuelling stations may be looked into
           facilities)                                            •   Stations shall be equipped to handle fuel spills
     8.    Small scale/unorganized fishing activities being       •   These activities shall be regularised by providing licences
           carried out at jetty locations                         •   Vending activities on the pontoons/gangways shall not be entertained
     9.    Some jetty locations have better facilities as         •   A model jetty with concept of integrated facilities (waiting area, ticket counter, toilets, etc.) can be
           compared to others                                         introduced and replicated at all locations
     10.   Poorly      operated        commercial    activities   •   Need to organize such activities to make it passenger/user friendly
           (vendors/squatters) at the jetty areas; mostly         •   With more number of passengers expected after up gradation of the existing facilities through this
           unhygienic eateries, poor quality of products              proposed development, the vendors/squatters are expected to have more incomes and by which it
                                                                      could be expected that they improve the quality of services they are providing with aim to further
                                                                      improve their business
                                                          •           Local governing bodies shall monitor these activities
     11.   Lack of ownership at the operations and entire •           Complete ownership need to be taken up; a sense of pride need to be created (my country/my state/my
           spectrum of the activities involved                        jetty/my health/my safety feelings required to improve the situation)
                                                          •           Initiatives like launch of a program “Kolkata Jetties our pride” may be thought of
                                                          •           Each jetty facility need to have a Terminal Incharge/Officer
     12.   Terms and conditions for lease operations      •           Leasing conditions must include safety, health and environment


6.3 Cumulative Impact Assessment (CIA)
Cumulative impact assessment (CIA) assesses the environmental and social impacts that result from the incremental impacts of one
action/activity when added to past, present, and reasonably foreseeable future actions/activities. Given the extensive nature of the
assessment, CIA will focus on Valued Ecosystem Components (VECs). Thus, CIA that would have to be considered in the context of the Hooghly
river are cultural aspects of the ecosystem services, the physical environment and the immediate socio-economic surroundings. No standalone
                                                                  Environmental Impacts and Mitigation measures
                                                                                                        Page 75
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework



CIA is required for the proposed project. However, as part of sub-project ESIAs, a CIA will have to be conducted. It will be explicitly reported as
a chapter in the ESIAs, and additional mitigation measures, if any, will be included in the mitigation measures and the ESMP. CIA preparation in
this project should build-up on CIAs prepared for similar projects in the project areas.




Environmental Impacts and Mitigation measures
Page 76
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



7 Implementation Arrangements
A High-level Project Steering Committee headed by Chief Secretary will be the apex Body.
The West Bengal Transport Infrastructure Development Corporation (WBTIDC) will be the
Project Management Unit (PMU). The Department of Industries, Commerce & Enterprises will
lead the development of Logistics Master Plan and other related developments. The Urban
Development Department shall lead for planning initiatives, including the spatial development
strategy and the comprehensive mobility plan.

7.1 Institutional set-up for the project
The proposed permanent overall institutional Framework for the WB Transport Infrastructure
Development Corporation is provided in Figure 7-1 wherein in addition to Road safety cell a
waterways cell is also proposed. This can be same as that of PMU.




Figure 7-1: Overall institutional Framework for WBTIDCL

7.2 Institutional Strengthening and Business Planning for Inland Water
      Sector (ISBP)
This will include strengthening the planning process, improving inter-agency decision-making
and supporting the modernization of the IWT system. The nodal agency for this activity will be
the Transport Department. Shortly an agency will be entrusted to look after this work for a
period of three years. The ISBP agency will have a dedicated Environmental and Social expert
to look after the Institutional strengthening part of the waterways sector.


                                                                        Implementation Arrangements
                                                                                            Page 77
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework


The ISBP Environmental and Social expert will report to environmental and social experts of
PMU for Institutional strengthening, training and capacity building.

7.2.1   Project Management Unit (PMU)

The proposed Environment, Social and Safety Cell (as shown in Figure 7-1:) in sync with the
Environmental and Social Specialists of WBTIDCL will be the PMU initially for the
implementation of this (WBIWTLSD) Waterways project. The Project Management Unit (PMU)
under the West Bengal Transport Infrastructure Development Corporation Limited (WBTIDCL)
will be responsible for ensuring that this ESMF is adhered during this project implementation.
Figure 7-2 presents the PMU’s institutional set-up which will be linked to the overall institutional
framework of WBTIDCL to the proposed Environment, Social and Safety Cell (Figure 7-1:).




Figure 7-2: PMU's Institutional Set Up
The two specialists will coordinate with the proposed Environment, Social and Safety Cell, and
also with the technical and procurement officers of the PMU to ensure that the ESMF
requirements are adequately incorporated in the various activities that have been proposed.
The Project Director (PD) will have the overall responsibility whereas a dedicated
Environmental Specialist and Social Development Expert will have a day-to-day
implementation responsibility. Moreover they will coordinate with various agencies responsible
for the implementation of the project as indicated in Table 7-1.
Table 7-1: Project Implementation arrangements
                                                                   Agencies for implementation of the
               Project Management Unit (PMU)
                                                                           WBTLSD project
 Project Director       Environment Specialist                1.       ISBP consultants
 (PD)                   Social Development Expert             2.       ESIA/.ESMF consultants
                                                              3.       Contractors
                                                              4.       Supervision consultants
                                                              5.       PMC consultants
On environmental and social aspects, the five agencies will report to the Environmental and
social experts for implementation of all ESMP measures who in turn will report to the Project
Director. With environmental and social staff in all agencies, the planned implementation and
reporting will be an effective working arrangement.
The specialists will work closely with the contractors and consultants for the day-to-day
implementation aspects and associated safeguards compliance. They will monitor the portfolio
of subprojects financed under the projects on safeguards. They will ensure compliance to both
the national and state clearances, as well as the World Bank requirements. They will prepare
a quarterly progress report wherein they will document the progress with regard to safeguards
implementation.



Implementation Arrangements
Page 78
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


On an annual basis, the specialists will engage in conducting an ESMF audit with the support
of an external agency or individual. Whereas the entire Category A subprojects will be covered,
a sample of Category B subprojects will also be covered as a part of the audit. Through these
third party audits, the adherence to World Bank’s safeguard requirements will be ensured.
The specialists will also arrange to conduct training and capacity-building initiatives to build
awareness, knowledge and skills of PMU, consultants and contractors on an ongoing basis.
Here again, the specialists will engage external environmental and social consultants on a
need basis to support the capacity building efforts.
It is also necessary to have a permanent organizational set up charged with the task of
ensuring its effective implementation of mitigation measures and to conduct environmental
monitoring. The major duties and responsibilities of Environment Management Unit (EMU) are:
    •   To implement the environmental management plan
    •   To assure regulatory compliance with all relevant rules and regulations
    •   To ensure regular operation and maintenance of pollution control devices
    •   To minimize environmental impacts of operations as by strict adherence to the ESMP
    •   To initiate environmental monitoring as per approved schedule
    •   Review and interpretation of monitoring as per approved schedule
    •   Review and interpretation of monitoring results and corrective measures in case
        monitored results are above the specified limit
    •   Maintain documentation of good environmental practices and applicable environmental
        laws as ready reference
    •   Maintain environmental related records
    •   Coordination with regulatory agencies, external consultant, monitoring laboratories
    •   Maintain log of public complain and the action taken
Record keeping: The proposed environmental management Unit (EMU) should have all basic
record keeping facilities such as:
    •   Hard ware/software facilities,
    •   Adequate space,
    •   Vehicle (transport) and
    •   Basic furniture and
    •   All simple instruments such as Good mobile Phone (GPS, camera, Noise metre etc.)
The EMU should have all basic environmental management data of the project that includes
but not limited to the following
    •   Environmental Impact Assessment Reports (both well preserved soft and hard copy)
    •   All valid and up to date environmental clearance and consent papers
    •   All latest Environmental legislations, policies, codes and manuals for ready references
    •   A list of consultants on environmental management need to be kept with yearly revision
        of the list. This will help to receive proper advice in case of an emergency or a
        requirement and also to implement day to day environmental management activities.
Over a period of time a system to understand and absorb the new revisions and changes in
the environmental requirements and practices are to be established. This can only be achieved
by regular training and genuine capacity building initiatives. The organizational set up for
Environmental Management Unit (EMU) is given as Audits and Inspections.
In addition, the Department shall be responsible for implementing Compliance Assurance
activities, namely environmental and social audits. Internal audits and reviews of
environmental and social procedures shall be conducted annually. During these audits any

                                                                        Implementation Arrangements
                                                                                            Page 79
                                         West Bengal Inland Water Transport, Logistics and Spatial Development
                                                              Environmental & Social Management Framework


change to the environment wholly or partially is identified, evaluated and equally corrective
actions are taken to better the environmental performance.
A vital part of EHS practice is to learn from experience, using it as basis to improve the system.
To this effect, periodic inspections and record keeping provides a measure of how effective
programs are and facilitates identification of areas where improvement will be necessary.
Environmental inspections consist of examining all activities and documenting those actions
that are carried out in compliance with environmental clearances, specifications relating to
environmental protection, and mitigation plans approved.

7.2.2   Contractors

The contractors will be responsible for ensuring the effective implementation of the ESMP
requirements at the subproject level. These will be a part of the contract documents to which
they will have to adhere. As required, the contractor will assign one or two staff in each
subproject to ensure that ESHS requirements are met on a day-to-day basis. The assigned
staff will report to the PMU’s Environmental and Social Specialists on a monthly basis and
confirm compliance to the safeguard requirements.

7.2.3   Project Management / Supervision Consultants

If the project will engage project management / supervision consultants to oversee the
contractor on behalf of the PMU, there will be one engineer / officer in the consultants’ team to
oversee the day-to-day implementation of the ESMP measures in the different subprojects.
Lapses in implementation will be brought to the notice of the Environmental and Social experts
at PMU, which is to take necessary corrective and preventive action in consultation with the
respective contractor.

7.3 Training &Capacity Building
To ensure successful ESMF implementation, a series of orientation, capacity building and
training activities will be undertaken by the PMU with the contractors, consultants and other
stakeholders who are directly implementing or indirectly involved with these subprojects. The
following table provides the different types of training and capacity-building that will be carried
out:
Table 7-2: Training type, target groups, purpose and frequency
 Sl.     Training Required and Target
                                                             Purpose                         Frequency
 No.                Group
                                             To inform the senior management about
        Environmental and social general
                                             the importance and know how to              ½ day workshop
 1.     awareness and appreciation
                                             recognize the impacts that various funded   every 6 months
        workshop for senior management
                                             activities may have
                                             To ensure that all the stakeholders are
                                             informed about the requirements of the
        ESMF implementation workshop
                                             ESMF and know how to minimize the           ½ day workshop
 2.     for subproject contractors and
                                             environmental & social impacts that         every 6 months
        subproject consultants
                                             various funded activities during
                                             implementation.
         Subproject specific environmental   To ensure that all the stakeholders are     Immediately after the
 3.
        and social management training       informed about the particular               award of the contract

Implementation Arrangements
Page 80
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


 Sl.      Training Required and Target
                                                            Purpose                          Frequency
 No.                   Group
        for subproject beneficiaries,       environmental and social impacts of their   and prior to initiating
        contractors and consultants based   subprojects and how these should be         construction
        on the ESIAs & ESMPs                mitigated.
The training programmers will be practical and will include work with realistic case studies
based on the type of subprojects supported under the project. The training will cover the
following issues:
    a. (GOI) National and World Bank requirements for environmental assessment;
    b. Screening and scoping procedures; and
    c. Main provisions of ESMPs for proposed subprojects, including mitigation and
       monitoring requirements.
Such training will enable these target groups to recognize and assess the potential negative
environmental and social impacts and set of measures to mitigate them.

7.4 Monitoring and Supervision
At the construction and operation stages, monitoring and supervision of the environmental and
social management measures will be done. The monitoring and supervision will focus on
implementation of the ESMF/ESMP (Table 6-1) covering all activities (manufacturing yards,
waterside construction works as well as vessel operations). The monitoring and supervision
will also look into the facilities compliances with necessary local regulatory
permissions/conditions (e.g. conditions of Consent To Operate from the West Bengal Pollution
Control Board).This will be the responsibility of the PMU and undertaken on an ongoing basis.
The following will be done:
    •   PMU will monitor all subprojects that it finances to ensure conformity to safeguard
        requirements during construction, operation and maintenance.
    •   PMU’s Environment and Social Development Experts will periodically visit the
        subproject sites – particularly during construction - to confirm safeguard compliance.
    •   PMU’s Specialist will alert the Project Director if there are any deviations from
        safeguard compliance. Necessary corrective and preventive action will be implemented
        and confirmed. In extreme cases, due to contractor’s attitude and / or negligence, the
        Project Director may delay disbursements until the safeguard compliance is ensured.
    •   On a quarterly basis, the PMU will provide a progress report to the World Bank
        highlighting the positive aspects pertaining to ESMF implementation as well as the
        areas that have to be improved.
    •   Further, during the Bank’s periodic safeguards supervision, the PMU will follow-up to
        address any non-compliances observed.

7.5 Grievance Redressal Mechanism (GRM)
Grievance Redressal Mechanism is an integral part of the institutional arrangement in relation
to social safeguard issues. At present, there is no established grievance redressal mechanism
in PMU. Grievances related to employees and others are dealt on a case to case basis
depending upon the nature of grievances. Social safeguards related grievances are expected
from affected persons and other interested groups during the project implementation and
therefore, it is important to set up a GRM at PMU and site level for resolution of such
grievances. Anticipated grievances could be:

                                                                                 Implementation Arrangements
                                                                                                     Page 81
                                         West Bengal Inland Water Transport, Logistics and Spatial Development
                                                              Environmental & Social Management Framework


    •   Environmental (e.g. air, noise and water pollution) and social (e.g. labor and community
        safety) issues arising from the project activities,
    •   non-payment of resettlement and rehabilitation assistance,
    •   name of affected persons missing,
    •   affected persons missed out/ not enumerated during the survey,
    •   social category and vulnerability incorrect,
    •   difference in land area acquired/purchased and measured at site,
    •   type and use of land acquired/purchased not considered correctly,
    •   wrong measurement of structure/building affected,
    •   wrong valuation of structure/building,
    •   damage to adjoining property,
    •   Construction activities at the site, quality of works, safety, etc.
In view of the above, a Grievance Redressal Committee (GRC) will be constituted in the PMU
with the aim to resolve as many grievances as possible related to resettlement and
rehabilitation and land acquisition/purchase through consultations and negotiation. The GRC
will comprise of Seven (07) members. The details of Grievance Redressal Committee
members are provided in Table 7-3.
Table 7-3: Details of Grievance Redressal Committee Members
  Sl.
                     Designation                                     Office                        Role
  No
   1    Project Director,                          PMU, WBTIDCL                                Chairperson
   2    Representative of MD,                      WBTC                                        Member
   3    Representative of Chairman,                KoPT                                        Member
   4    Representative of UD & MA Department       UD &MA Dept.                                Member
   5    Social Development Expert                  SDE, PMU, WBTIDCL                           Member
        DG/Executive Engineer or his/her           PWD/Municipal Engineering Directorate/
  6                                                                                            Member
        representative Department -                District Engineer/ Zilla Parishad)
                                                   Representative of Gram Panchayat of the
  7     Municipal Corporator/councilor                                                         Member
                                                   concerned area
  8     Representative of PAPs                     PAPs representative from sub projects       Member
Complaint boxes will be placed at every jetty, which would be collected once a week by PMU.
Grievances received through other modes (postal, email, or over the phone) will be compiled.
A dedicated email and toll free phone number will be provided for receiving
grievances/complaints through these methods. Toll free phone number, email, and address of
PMU shall also be suitably displayed at entry and exit gates of ferry locations. Additionally,
PMU will provide support to illiterate, physically challenged and other vulnerable PAPs to
record their grievances. Any illiterate or other vulnerable persons over the toll free phone or
physically can record the complaints which will be registered and a complain registration
number will be given to the complainant. The physically challenged person can use the email,
toll free phone or physically come to the Jetty or PMU to lodge any complain. He/she will be
helped to make understand the complaint and registration of the same. Any physically
challenged person can authorize any other person to register complain on his/her behalf.
At the PMU level the Social Development Expert will act as the Convener of the GRC as well
as will be responsible for the daily management of the GRM. He would also take the major
responsibility to register complaints of the illiterate, physically challenged and other vulnerable
PAPs. Grievances received by the PMU would be acknowledged by the PMU within seven
days from the date of receipt of grievances. The GRC meeting will be convened once in a


Implementation Arrangements
Page 82
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


month or as per the requirements. Aggrieved persons will be duly intimated about the
scheduled GRC meeting in sufficient advance time. On the day of GRC meeting, aggrieved
persons will be given an opportunity to present his/her case before the committee in a free and
fair manner. The decision of GRC will be intimated to the aggrieved person within 21 days from
the date of the GRC meeting. In case the decision of the GRC is not acceptable to the
aggrieved person in such case he/she may approach the court of law, if he/she so desires.
Broad functions of GRC are as under:
    •   document all grievances received through different modes,
    •   undertake site visit (if required), ask for further information from aggrieved persons,
    •   co-ordinate and collect relevant information/data from concerned department/agencies
        (e.g. District Magistrate, DL& LRO, KPT, KMC, PWD, Zilla Parishad, etc.) area,
    •   fix a time frame for next hearing in case additional information is required from
        aggrieved persons and other agencies,
    •   Inform the complainant about the status of their case and the decision of GRC if
        resolved.
The GRC will be constituted within a month before the implementation of activities under
subcomponent during the first year of investment starts. A draft format for monitoring of
grievances (received, type of grievances, grievances redressed, time required for resolving the
grievances, etc.) has been provided in Appendix 11.
Besides, a field level grievance redressal mechanism will be established to resolve
grievances/complaints received mainly during the implementation of project activities. It is
expected that majority of grievances will be related to the following:
    •   indirect impact of project activities on adjoining structure/building,
    •   project execution area not suitably barricaded, inadequate safety arrangements and
        signage in the project area,
    •   closure to access/street roads,
    •   loss of business,
    •   non-availability of project information board,
    •   un-certainty regarding timeline for resuming the ferry operation, etc.
Majority of the site-specific grievances/complaints can be resolved by the site engineer through
the contractor as per the provisions of the contract. In case the damage to the structure/building
is caused due to the negligence of the contractor, then the contractor will be responsible for
reinstating/ repairing the damaged structure/building otherwise, it will be resolved as per the
provisions of the RPF.
A field-level GRC comprising SDE/JE (designated as Site Engineer), Social Development
Expert, PMU and representative of Contractor shall be constituted for redressal of
grievances/complaints at the site itself. One employee of the Jetty will be assigned to register
the grievances and he/she will be responsible for the daily work of the GRC at the field level.
This person at field level will provide support to illiterate, physically challenged and other
vulnerable PAPs to record their grievances. At the field level GRC will comprise at least one
women member from the local area or among the PAP and also one women member from the
crew members or the jetty workers, if available. The Committee will meet twice a week at the
project site office at a fixed time so that aggrieved persons from surrounding areas can
approach and lodge their complaints. A compliant box shall be placed at the project site for the
collection of complaints/grievances. Wide publicity of GRM (at field level and PMU level) shall
be made in the surrounding areas by adopting suitable publicity methods.



                                                                        Implementation Arrangements
                                                                                            Page 83
                                     West Bengal Inland Water Transport, Logistics and Spatial Development
                                                          Environmental & Social Management Framework


Grievances/complaints not resolved at the site shall be escalated to the PMU level for
redressal.

7.6 ESMF Budget
The estimated budget for subproject preparation, proposed capacity building activities and
training is presented in the Table 7-4.The cost of implementing of the environmental and social
management measures in the subprojects will be integrated with the subproject costs, and is
not reflected in the Table 7-4.
In addition, the ESMF Budget will also include provision for GRM management and
Stakeholder consultations. This will comprise of the costs for the communication systems
(email, phone, etc.), holding grievance meetings, etc. An estimated cost of about INR 350,000
(US$ 5,000) per month is envisaged (i.e. for project cycle period of 60 months would be US$
300,000). This will be inclusive of costs needed for the implementation of the RPF. Government
of West Bengal will provide the necessary funding for these activities with assistance from the
counterpart funding.
Table 7-4: Estimated Budget
 Sl.                                                                                          Amount
                                 Description                              Amount (US$)
 No.                                                                                       (INR Million)
  1    Subproject preparation – Conducting / Preparing ESIAs / ESMPs            100,000             7.00
  2    Monitoring and reporting                                                  50,000             3.50
  3    Training & Capacity building                                             100,000             7.00
       GRM Management and stakeholder consultations (for project cycle
  4.                                                                            300,000            21.00
       period of 5 years)
                                                                  Total         550,000            38.50

7.7 Conclusions
The implementation of the much needed West Bengal Inland Water Transport, Logistics and
Spatial Development (WBIWTLSD) project will be a major breakthrough:
1. The operating waterways transport network will be improved for better performance at all
   levels through the significant investments made.
2. As per the country regulations, no specific clearances are required as per EIA and CRZ
   regulations.
3. Under the Water Act and Air Act, the Consent to establish (CTE) and Consent To Operate
   (CTO) will be required for individual activities.
4. As per NGT directive, KoPT will have to review the project and approve the same.
5. All E & S impacts are manageable with appropriate mitigation and monitoring measures
6. No major irreversible potential impacts are seen during any stages (Design, Construction
   and operational) of the project
7. The respective subproject ESIAs / ESMPs will identify the specific impacts for detailed
   analysis and will lead to formulating required mitigation purpose.
8. Institutional strengthening are being planned and will be implemented different
   components of the project. These will include E & S considerations as required.




Implementation Arrangements
Page 84
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                  APPENDIXES (List below)
   Appendix 1: MOEF & CC Standards (Air, Noise, Water and Soil Standards)
                                  AIR QUALITY STANDARDS, GoI




                                                                        APPENDIXES (List below)
                                                                                       Page 85
                          West Bengal Inland Water Transport, Logistics and Spatial Development
                                               Environmental & Social Management Framework




APPENDIXES (List below)
Page 86
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


                                 NOISE QUALITY STANDARDS




                                                                        APPENDIXES (List below)
                                                                                       Page 87
                                          West Bengal Inland Water Transport, Logistics and Spatial Development
                                                               Environmental & Social Management Framework


                 INLAND WATER - SURFACE WATER QUALITY STANDARDS
                                      Tolerance and Classification
As per ISI-IS: 2296-1982, the tolerance limits of parameters are specified as per classified use
of water (Table: 1,2,3,4,5 below) depending on various uses of water. The following
classifications have been adopted in India.
                                                Class of Water
    Classification                                                  Type of use
 Class A              Drinking water source without conventional treatment but after disinfection
 Class B              Outdoor bathing
 Class C              Drinking water source with conventional treatment followed by disinfection.
 Class D              Fish culture and wild life propagation
 Class E              Irrigation, industrial cooling or controlled waste disposal

                                             TOLERANCE LIMITS
TABLE-1: TOLERANCE LIMITS FOR INLAND SURFACE WATERS, CLASS – A
    S. No.                                  Characteristic                                           Tolerance
      (1)                                        (2)                                                    (3)
 (i)           pH                                                                           6.5 to 8.5
 (ii)          Dissolved Oxygen, mg/l,                                                      6.0
 (iii)         Bio-chemical Oxygen Demand                                                   2.0
 (iv)          Total Coliform Organisms, MPN/100 ml, Max                                    50
 (v)           Colour, Hazen units, Max                                                     10
 (vi)          Odour                                                                        unobjectionable
 (vii)         Taste                                                                        Agreeable taste
 (viii)        Total Dissolved Solids, mg/l, Max                                            500
 (ix)          Total Hardness (as CaCO3), mg/l ,Max                                         300
 (x)           Calcium Hardness (as CaCO3), mg/l, Max                                       200
 (xi)          Magnesium (as CaCO3), mg/1,Max                                               100
 (xii)         Copper (as Cu), mg/l, Max                                                    1.5
 (xiii)        Iron (as Fe), mg/l,Max                                                       0.3
 (xiv)         Manganese (as Mn), mg/1,Max                                                  0.5
 (xv)          Chlorides (as Cl), mg/l,Max                                                  250
 (xvi)         Sulphate (as SO4), mg/l ,Max                                                 400
 (xvii)        Nitrates (as NO2), mg/1,Max                                                  20
 (xviii)       Fluorides (as F,) mg/l,Max                                                   1.5
 (xix)         Phenolic compounds(as C6H5OH), mg/l,Max                                      0.002
 (xx)          Mercury (as Hg), mg/l ,Max                                                   0.001
 (xxi)         Cadmium (as Cd), mg/1,Max                                                    0.01
 (xxii)        Selenium (as Se), mg/l ,Max                                                  0.01
 (xxiii)       Arsenic (as As), mg/1,Max                                                    0.05
 (xxiv)        Cyanides (as CN), mg/l, Max                                                  0.05
 (xxv)         Lead (as Pb), mg/l, Max                                                      0.1
 (xxvi)        Zinc (as Zn), mg/l, Max                                                      15
 (xxvii)       Chromium (asCr6+ ), mg/l,Max                                                 0.05
 (xxviii)      Anionic detergents, (as MBAS), mg/l ,Max .                                   0.2
 (xxix)        Poly-nuclear aromatic hydrocarbons (PAH),                                    0.2
 (xxx)         Mineral oil, mg/l ,Max                                                       0.01
 (xxxi)        Barium (as Ba), mg/l ,Max                                                    1.0
 (xxxii)       Silver (as Ag), mg/l Max                                                     0.05
 (xxxiii)      Pesticides                                                                   Absent
 (xxxiv)       Alpha emitters, μc/ml, Max                                                   10-9
 (xxxv)        Beta emitters, μc/ml, Max                                                    10-8




APPENDIXES (List below)
Page 88
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


            TABLE- 2: TOLERANCE LIMITS FOR INLAND SURFACE WATERS, CLASS – B
    S. No                                   Characteristic                      Tolerance Limit
     (1)                                         (2)                                   (3)
 (i)          pH Value                                                             6.5 to 8.5
 (ii)         Dissolved Oxygen, mg/1,Max                                              5.0
 (iii)        Biochemical Oxygen Demand (5 days at 20 °C), Max                        3.0
 (iv)         Total Coliform Organisms, MPN/100 ml, Max                               500
 (v)          Fluorides (as F)<mg/l, Max                                              1.5
 (vi)         Colour, Hazen units, Max                                                300
 (vii)        Cyanides (as CN), mg/l, Max                                             0.05
 (viii)       Arsenic (as As), mg/l, Max                                              0.2
 (ix)         Phenolic Compounds (as C6H5OH) mg/l, Max                               0.005
 (x)          Chromium (as Cr6+), mg/l, Max                                           1.0
 (xi)         Anionic detergents (as MBAS), mg/l, Max                                 1.0
 (xii)        Alpha emitters, μc/ml, Max                                             10-8

            TABLE - 3: TOLERANCE LIMITS FOR INLAND SURFACE WATERS, CLASS – C
    S.No.                                  Characteristic                      Tolerance Limit
     (1)                                        (2)                                  (3)
 (i)          pH Value                                                   6.5 to 8.5
 (ii)         Dissolved Oxygen, mg/l Minimum                             4.0
 (iii)        Biochemical Oxygen Demand                                  3.0
 (iv)         Total coliform organisms, MPN/100 ml, Max                  5000
 (v)          Colour, Hazen units, Max                                   300
 (vi)         Fluorides (as F), mg/l ,Max                                1.5
 (vii)        Cadmium (as Cd), mg/l, Max                                 0.01
 (viii)       Chlorides (as Cl), mg/l, Max                               600
 (ix)         Chromium (as Cr6+), mg/l, Max                              0.05
 (x)          Cyanides (as CN), mg/l, Max                                0.05
 (xi)         Total Dissolved Solids, mg/l, Max                          1500
 (xii)        Selenium (as Se), mg/l, Max                                0.05
 (xiii)       Sulphates (as SO4), mg/l, Max                              400
 (xiv)        Lead (as Pb), mg/l, Max                                    0.1
 (xv)         Copper (as Cu),mg/l,Max                                    1.5
 (xvi)        Arsenic (as As), mg/l, Max                                 0.2
 (xvii)       Iron (as Fe), mg/l, Max                                    50
 (xviii)      Phenolic compounds (as C6H5OH), mg/l, Max                  0.005
 (xix)        Zinc (as Zn), mg/l, Max                                    15
 (xx)         Insecticides, mg/l, Max                                    Absent
 (xxi)        Anionic detergents (as MBAS), mg/l, Max                    1.0
 (xxii)       Oils and grease, mg/l, Max                                 0.1
 (xxiii)      Nitrates (as NO3), mg/1,Max                                50
 (xxiv)       Alpha emititers, μc/mg, Max                                10-9
 (xxv)        Beta emitters, μc/ml, Max                                  10-8

            TABLE- 4: TEOLERANCE LIMITS FOR INLAND SURFACE WATERS, CALSS – D
 S.No.        Characteristic                                            Tolerance Limit
 (1)          (2)                                                       (3)
 (i)          pH value                                                  6.5 to 8.5
 (ii)         Dissolved Oxygen, mg/l, Min.                              4.0
 (iii)        Free Ammonia (as N), mg/l, Max.                           1.2
 (iv)         Electrical Conductance at 25 °C, μS, Max                  1000
 (v)          Free Carbon Dioxide (as C02),mg/1, Max                    6.0
 (vi)         Oils and Grease, mg/l, Max                                0.1
 (vii)        Alpha emitters, μc/ml, Max                                10-9
 (viii)       Beta emitters, μc/ml, Max                                 10-8



                                                                          APPENDIXES (List below)
                                                                                         Page 89
                                             West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                  Environmental & Social Management Framework


             TABLE- 5: TOLERANCE LIMITS FOR INLAND SURFACE WATERS, CLASS – E
   S.No.                                      Characteristic                                         Tolerance Limit
     (1)                                           (2)                                                     (3)
      (i)      pH value                                                                       6.0 to 8.5
     (ii)      Electrical Conductance at 25°C, μS, Max                                        2250
     (iii)     Sodium Adsorption Ratio, Max                                                   26
     (iv)      Boron (as B), mg/l, Max                                                        2.0
     (v)       Total Dissolved Solids, (inorganic), mg/l, Max                                 2100
     (vi)      Sulphates (as SO4), mg/l, Max                                                  1000
    (vii)      Chlorides (as Cl), Mg/l, Max                                                   600
    (viii)     Sodium Percentage, Max                                                         60
     (ix)      Alpha emitters, μc/ml, Max                                                     10-9
     (x)       Beta emitters, μc/ml, Max                                                      10-8

                                      SOIL QUALITY STANDARDS, GOI
                                        STANDARD SOIL CLASSIFCATION
 Sl.No                     Soil Tests                                               Classification
                                                         <4.50 extremely acidic
                                                         4.51 -5.00 very strongly acidic
                                                         5.01 – 5.50 Strongly acidic
                                                         5.51 – 6.00 moderately acidic
                                                         6.01 – 6.50 Slightly acidic
   1                           pH
                                                         6.51 – 7.30 neutral
                                                         7.31 – 7.80 Slightly alkaline
                                                         7.81 – 8.50 moderately alkaline
                                                         8.51 – 9.00 Strongly alkaline
                                                         9.01 Very strongly alkaline
                 Salinity Electrical Conductivity        Upto 100 average
   2                       (mmhos/cm)                    101 – 200 harmful to germination
                   (1 mmho/cm = 640 ppm)                 201 – 300 harmful to crops (Sensitive to salts)
                                                         Upto 0.2 : Very less
                                                         0.21 – 0.4 : less
                                                         0.41 – 0.5 : medium
   3                    Organic Carbon
                                                         0.51 – 0.8 : On an average sufficient
                                                         0.81 – 1.0 : Sufficient
                                                         > 1.0 : More than sufficient
                                                         Upto 59 very less
                                                         51 – 100 less
   4                    Nitrogen (kg/ha)                 101 – 150 good
                                                         151 – 300 better
                                                         Above 300 sufficient
                                                         Upto 15 very less
                                                         16 – 30 less
                                                         31 – 50 medium
   5                  Phosphorus (kg/ha)
                                                         51 – 65 on an average sufficient
                                                         66 – 80 Sufficient
                                                         Above 80 more than sufficient
                                                         0 – 120 very less
                                                         120 – 180 less
                                                         181 – 240 medium
   6                   Potassium (kg/ha)
                                                         241 – 300 average
                                                         301 – 360 better
                                                         Above 360 more than sufficient

Source: Indian Council of Agricultural Research, New Delhi




APPENDIXES (List below)
Page 90
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


                              Appendix 2: World Bank EHS Guidelines
The World Bank Groups Environmental, Health, and Safety (EHS) Guidelines are technical
reference documents with general and industry specific examples of Good International
Industry Practice. World Bank has a General EHS Guidelines document as well as Industry
specific EHS guidelines. The General EHS guidelines provide guidance to users on common
EHS issues potentially applicable to all industry sectors. The industry specific EHS guidelines
are designed to be used together with the General EHS Guidelines.
The EHS Guidelines contain the performance levels and measures that are generally
considered to be achievable in new facilities by existing technology at reasonable costs. The
applicability of the EHS Guidelines should be tailored to the hazards and risks established for
each project on the basis of the results of an environmental assessment. When host country
regulations differ from the levels and measures presented in the EHS Guidelines, projects are
expected to achieve whichever is more stringent.
General EHS Guidelines 4
The General EHS Guidelines contain the following information:

    1. Environmental                                          2. Occupational Health and Safety
            1.1 Air Emissions and Ambient Air Quality                 2.1 General Facility Design and Operation
            1.2 Energy Conservation                                   2.2 Communication and Training
            1.3 Wastewater and Ambient Water Quality                  2.3 Physical Hazards
            1.4 Water Conservation                                    2.4 Chemical Hazards
            1.5 Hazardous Materials Management                        2.5 Biological Hazards
            1.6 Waste Management                                      2.6 Radiological Hazards
            1.7 Noise                                                 2.7 Personal Protective Equipment (PPE)
            1.8 Contaminated Land                                     2.8 Special Hazard Environments
                                                                      2.9 Monitoring
    3. Community Health and Safety                            4. Construction and Decommissioning
            3.1 Water Quality and Availability                        4.1 Environment
            3.2 Structural Safety of Project Infrastructure           4.2 Occupational Health and Safety
            3.3 Life and Fire Safety (L&FS)                           4.3 Community Health and Safety
            3.4 Traffic Safety
            3.5 Transport of Hazardous Materials
            3.6 Disease Prevention
            3.7 Emergency Preparedness and Response
Industry Specific EHS Guidelines
The proposed development project is construction/redevelopment of jetties. As such, the EHS
Guidelines for Ports, Harbors, and Terminals 5 are applicable to this project.




4  General: https://www.ifc.org/wps/wcm/connect/29f5137d-6e17-4660-b1f9-02bf561935e5/Final%2B-
%2BGeneral%2BEHS%2BGuidelines.pdf?MOD=AJPERES&CVID=jOWim3p
5 Ports, Harbors and Terminals: https://www.ifc.org/wps/wcm/connect/ddfac751-6220-48e1-9f1b-

465654445c18/20170201-
FINAL_EHS+Guidelines+for+Ports+Harbors+and+Terminals.pdf?MOD=AJPERES&CVID=lD.CzO9

                                                                                         APPENDIXES (List below)
                                                                                                        Page 91
                                   West Bengal Inland Water Transport, Logistics and Spatial Development
                                                        Environmental & Social Management Framework

                          Appendix 3: Dolphins along Hooghly Waters
Gangetic dolphin (Platanista gangetica gangetica) and its population is confined to India
(Ganga-Brahmaputra basin), Nepal (Kernali) and Bangladesh (Meghna, Karafulu and Sangu
rivers). Recognizing the ecological role of the species in river ecosystems and its need for
protection, the Gangetic dolphin was listed in the Schedule 1 of the Wild Life Protection Act,
1972 and designated as the National Aquatic Animal 2009. The project being on the Hooghly
River, the presence of the Gangetic dolphin in the project stretch was examined. While there
have been rare sightings, the project’s river stretches are not a part of their habitat. The team
reviewed several studies on the dolphins and also took into consideration feedback from local
fishermen in their investigation of the occurrences of dolphins in the project area. Rare
sightings of the dolphins in the Hooghly river due to their stray movement have been recorded
in the project stretch.
In 2019 6, the WWF India conducted a study on the dolphins in the Ganga river and its
distributaries including the Hooghly river. The study was conducted by observing and counting
dolphins from the riverbank at specific locations along the Hooghly river before the monsoon
season. The locations were chosen based on three factors - the depth of the water, whether
it is a relatively quiet spot, and the character of the river at that point, preference being given
to confluences or meandering waters. The study showed that the high dolphin occurrences
occur in areas like Gazipur-Sitabdiara with 440 sightings which is not in West Bengal. The
occurrences along the 130 km stretch of the WBILSD project, is about 21 with sighting per km
of 0.19.
These incidents typically happen as result of Dolphins getting trapped in fishing nets, getting
stranded in canals with vegetation as well as very rare or occasional deaths due to vessel
collisions (Times of India, Nov.16,2019 ; Mitra, S. & M.R. Chowdhury (2018) . According to
Ravindra Kumar Sinha, Patna University and recipient of a Padma Shri for his work on the
conservation of Gangetic dolphins, dolphins prefer deep water with adjoining shallow water.
They live in a zone where there is little or no current that helps them save energy. If they sense
danger, they can go into the deep waters," The dolphins swim from the no-current zone to the
edges to hunt for fish and return.
Freshwater dolphins and their natural habitats are under threat mainly because of the large-
scale discharge of municipal wastes, siltation and the countless brick kilns that have sprung
up along the riverbanks. Brick kilns discharge hot water while civic waste pollutes the water
and alters its character. The unfavorable conditions are mainly due to increase in salinity levels
and sedimentation due to reduced discharges from upstream barrages siltation reduces the
depth of the river. Too much vessel movement - mechanized boats or trawlers - drive away
aquatic animals. Given that the project sites are characterized by shallow highly disturbed, and
polluted water, occurrences of dolphin are rare as supported by rare sighting. Further experts
in the field indicated that the proximity of the river to saline environment could be one of the
factors for the rare occurrence of dolphins.


6
  WII-GACMC-2019 Conserving Gangetic Dolphin SMART Strategy Implementation and
Adaptation Management for the Ganga River. Ganga Aquatic Conservation Monitoring Center
(GACMC), Wildlife Institute of India , Dehra Den, Ultrakhand, India, Pp 62




APPENDIXES (List below)
Page 92
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework




Further, it must be noted that the vessel / jetty operations (Waterways) in the project area have
been an ongoing activity for several decades and are not known to have been a cause for
adverse impacts to the dolphins (Ref Stakeholder consultations). Proposed development will
also not involve activities that are likely to threaten the Dolphins. There is no research or
evidence to suggest that vessel / jetty operation per se are the cause of impacts on Dolphins.
However, it could contribute to the overall pressure on the river ecosystems. Though unlikely,
the potential direct impacts due to vessel / jetty operation include disturbance, injury and death.
Relevant mitigation measures suggested to avoid/minimize unanticipated impacts on the
dolphins in Table 6.1. It is also underscored that more information should be gathered and
analyzed on availability of dolphins in project areas in future preparation of ESIAs and
appropriate ESMP is prepared to protect damages on Gigantic dolphins from project activities.




                                                                           APPENDIXES (List below)
                                                                                          Page 93
                                   West Bengal Inland Water Transport, Logistics and Spatial Development
                                                        Environmental & Social Management Framework


                Appendix 4: List of Jetties under First Year Investment
A total of 30 Ghat/Jetty locations have been identified for proposed development activities
under the First Year of Investments. The Ghats are spread along the Hooghly River on either
sides of the river (i.e. the Kolkata side and Howrah side of the river). The list of Ghats/Jetties
under the First Year investment is as provided below:
List of Jetties under First Year of Investment
                                                       10.   Kashipur
 Kolkata Side
                                                       11.   RatanBabu
     1.   RashmoniGhat                                 12.   Barahnagar
     2.   Halisahar                                    13.   Shovabazar
     3.   Naihati                                      14.   Ahiritala
     4.   Debitala                                     15.   Armenian Ghat
     5.   Manirampur                                   16.   Chandpal –I
     6.   Barrackpore/ Dhobighat                       17.   Chandpal – II
     7.   Titagarh                                     18.   Outram Jetty
     8.   Khardah                                      19.   Noorpur
     9.   Panihati
Howrah Side
   1. Bansberia
   2. Chinsura
   3. Gourhati
   4. Sheoraphuli
   5. Shrirampur
   6. Konnagar
   7. Howrah – I
   8. Howrah – II
   9. Howrah – III
   10. Fulleswar
   11. Gadiara




APPENDIXES (List below)
Page 94
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                                Appendix 5: Existing List of Vessels in Project Area
                                            Year                         Fuel      Capacity of
 S. No.           Vessel Name                            Operated By                                  Avg. Consumption/Hr   Yr. of Commissioning
                                            Built                        Type        Vessel
    1.           M.V.Sindhusaras            1990          W.B.S.T.C.     HSD        384 Pax                11-12 ltr.              1990
    2.             M.V.Sagori               1990          W.B.S.T.C.     HSD        384 Pax                11-12 ltr.              1990
    3.             M.V.Bidisha              1991          W.B.S.T.C.     HSD        384 Pax                11-12 ltr.              1991
    4.              M.V.Madri               1991          W.B.S.T.C.     HSD        384 Pax                11-12 ltr.              1991
    5.              M.V.Kajoli              1991          W.B.S.T.C.     HSD        384 Pax                11-12 ltr.              1991
    6.              M.V.Tatini              1990          W.B.S.T.C.     HSD        384 Pax                11-12 ltr.              1990
    7.             M.V.Kasturi              1991          W.B.S.T.C.     HSD        384 Pax                11-12 ltr.              1991
    8.             M.V.Kinnori              1991          W.B.S.T.C.     HSD        384 Pax                11-12 ltr.              1991
    9.             M.V.Batasi               1996          W.B.S.T.C.     HSD        400 Pax                12-13 ltr.              1996
                                                         Vivada Inland
   10.              M.V.Ahalya              1996                         HSD        400 Pax                12-13 ltr.              1996
                                                          Waterways
   11.             M.V.Sarojini             1996          W.B.S.T.C.     HSD        400 Pax                12-13 ltr.              1996
   12.              M.V.Uttami              1996          W.B.S.T.C.     HSD        400 Pax                12-13 ltr.              1996
   13.             M.V.Gitanjali            2013          W.B.S.T.C.     HSD        250 Pax                11-12 ltr.              2013
   14.             M.V.Hemlata              2013          W.B.S.T.C.     HSD        250 Pax                12-13 ltr.              2013
   15.             M.V.Nataraj              2013          W.B.S.T.C.     HSD        250 Pax                11-12 ltr.              2013
   16.            M.V.Meghbristi            2017          W.B.S.T.C.     HSD        250 Pax                10-11 ltr.              2017
   17.             M.V.Motijheel            2017          W.B.S.T.C.     HSD        250 Pax                10-11 ltr.              2017
   18.           M.V.Sabujsree-II           2018          W.B.S.T.C.     HSD        100 Pax                  8-9 ltr.              2018
   19.            M.V.Sukanya-II            2018          W.B.S.T.C.     HSD        100 Pax                  8-9 ltr.              2018
   20.              M.V.Mahes               2018          W.B.S.T.C.     HSD        100 Pax                  8-9 ltr.              2018
   21.           M.V.Chandeswari            2018          W.B.S.T.C.     HSD        100 Pax                10-11 ltr.              2018
   22.           M.V.Sasthasathi            2019          W.B.S.T.C.     HSD        200 Pax                 9-10 ltr.              2019
   23.           M.V.Ichchasakti            2019          W.B.S.T.C.     HSD        200 Pax                 9-10 ltr.              2019
   24.            M.V.Ichamati-I            2019          W.B.S.T.C.     HSD        200 Pax                 9-10 ltr.              2019
   25.               M.V.Mati               2019          W.B.S.T.C.     HSD        200 Pax                 9-10 ltr.              2019
   26.            M.V.Sikshasree            2018          W.B.S.T.C.     HSD        400 Pax                15-16 ltr.              2018

                                                                            APPENDIXES (List below)
                                                                                           Page 95
                                      West Bengal Inland Water Transport, Logistics and Spatial Development
                                                           Environmental & Social Management Framework



                                             Year                            Fuel        Capacity of
 S. No.          Vessel Name                            Operated By                                           Avg. Consumption/Hr            Yr. of Commissioning
                                             Built                           Type          Vessel
   27.            M.V.Sristi                 2016         H.D.A.             HSD          150 Pax                   5-6 ltr.                          2016
   28.            M.V.Kristi                 2016         H.D.A.             HSD          150 Pax                   5-6 ltr.                          2016
   29.            M.V.Bristi                 2016    Haroa Municipality      HSD          150 Pax                   5-6 ltr.                          2016
   30.           M.V.Nibedita                2018         H.D.A.             HSD          100 Pax                   8-9 ltr.                          2018
                                                        A.D.M. ZP
   31.         M.V.Kalyanswari               2018                             HSD          100 Pax                 10-11 ltr.                         2018
                                                      PurbaMedinipur


                                                                          Vessel Features
   S. No.                          Items                                         Specific Details                                       Quantities
      1      Life Saving Accessories (LSA)                      i) Life Buoy                                        i) One Buoy for every eight persons
                                                                ii) Life Jacket                                     ii) 10 % number of passengers
                                                                iii) Life Line                                      iii) 50 metre. 16mm Poly Propline Rope for each
                                                                All above LSA is provided for Each Vessel           vessel
     2       Fire Fighting Accessories (FFA)                    i) Fire Extinguisher’s                              i) Nine numbers
                                                                ii) Mechanical Foam.                                ii) Two numbers
                                                                iii) 5 kg D.C.P                                     iii) 2 numbers
     3       Waste Disposal                                     1) Burnt Engine Oil                                 Burnt engine oil collected at the time of Engine oil
                                                                2) Night Soil- Directly to the river                change in barrels and disposed off through Auction
     4       Engine Exhaust                                     1) Old vessels have exhaust open to sky             The engine exhaust here disposed of after mixing
                                                                2) New vessels have wetted exhaust system           with the engine cooling water




APPENDIXES (List below)
Page 96
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


     Appendix 6: Environmental & Social Screening Form for Jetty Locations
Jetty Location: (District Name, Kolkata/Howrah side)
Responsible Organization:
Type of Activity:
Regulatory Clearances:
 MoEF&CC/SEIAA Environmental Clearance
 Forest and Wild Life Clearance
Existing Site Features
Technical Features
 Jetty Timings
 No. of Pontoons
 Length of Gangway
 Length of Link
 Estimated Passengers/day
 Presence of Concrete Structures
Environmental Features
 Air quality (any pollution issues)
 Water quality (any pollution issues)
 Sewage discharge, if any
 Noise level (any anticipated issues)
 Solid Waste
 Land Contamination, Oil Spillages/Leakages at Jetty, if any
 Presence of Natural Vegetation/ trees
 Increased soil erosion and/or sedimentation?
Social Features:
 Temples/Mosques/Places of Worship, if any
 Fishing Activities, if any
 Record of Past Community Accidents, if any
 Toilet Facilities (Operational?)
 Drinking Water Facility
 Specific community issues, if any
Screening Done By

 Name:                                                         Name:
 Designation:                                                  Designation:


 Signature:                                                    Signature:
 Date:                                                         Date:




                                                                              APPENDIXES (List below)
                                                                                             Page 97
                                                West Bengal Inland Water Transport, Logistics and Spatial Development
                                                                     Environmental & Social Management Framework


                                  Appendix 7: Social Screening Format
               West Bengal Inland Water Transport, Logistics and Spatial Development
General Information:

    •    Name of: location: ………………………………………; Urban/Rural
         Area:………..…………....…….; Ward No: …………………………………………………;
         District………………….….…….

1. Does the project activity require additional land area?              Yes – 1; No – 2

2. If response in above question is yes, then fill information against sl. no. 3, 4 & 5 (as applicable),
otherwise skip to sl. no. 6..
                                                                       Classification/   Present Usage
                        Details                   Unit     Quantity
                                                                      Category of land      of land
 3. Private land required                      Acres

 a. No. of land owners affected                              Number
 b. Persons whose livelihood is primarily dependent on       Number
 land likely to be acquired/required
 c. BPL Families (among a+b)                                 Number
 d. Total Vulnerable Families (including BPL) (among         Number
 a+b)
 4. Government Land                                          Acres

 a. Non-Titleholders – Encroachers Families                  Number
 b. Non-Titleholders – Squatters Families                    Number
 c. Various other users of this Govt. Land; Families         Number
 d. People losing livelihoods/ access due to loss of Govt.   Number
 Lands project; Families
 5. Tribal Families affected                                 Number

6. Residential structures/buildings affected due to project activities:
                                    Details                                  Unit                 Quantity
 a. Total Affected Families                                               Number
 b. Title Holders                                                         Number
 c. Non-Titleholders – Encroachers                                        Number
 d. Non-Titleholders – Squatters                                          Number
 e. BPL Families losing Dwellings                                         Number
 f. Total vulnerable families (including BPL)                             Number
 g. Total Tribal Families                                                 Number

7. Commercial units affected due to project activities:
                                    Details                                    Unit                Quantity
 a. Total Affected Families                                                 Number
 b. Title Holders                                                           Number
 c. Non-Titleholders – Encroachers                                          Number
 d. Non-Titleholders – Squatters                                            Number
 f. BPL Families losing Commercial Properties                               Number
 g. Total vulnerable families (including BPL)                               Number
 h. Total Tribal Families                                                   Number
 i. Vendors affected                                                        Number
 j. Petty shop keepers & Kiosk affected                                     Number

8. Common Property Resources Affected: (Please give each type by number)




APPENDIXES (List below)
Page 98
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework

                                   Description                                          Unit               Quantity
 Religious structure (specify)                                                          Number
 Well                                                                                   Number
 Hand pump                                                                              Number
                                                                                        Number
                                                                                        Number

9. Summary:
 S No                                        Items                                                               Results
   1       Total no of Families affected due to proposed project activity (Single
           or multiple impacts)
   2       Total no of BPL Families affected due to proposed project activity
           (Single or multiple impacts)
   3       Total no of vulnerable Families affected (including BPL) due to
           proposed project activity (Single or multiple impacts)
   4       Total no of Tribal Families affected (including BPL) due to proposed
           project activity (Single or multiple impacts)
   5       Total number of Community Property Resources affected

10. Result/ Outcome of Social Screening Exercise
                                             Output                                                             Outcome
 If the number of affected due to scheme/ subproject implementation is less than equal
                                                                                                     Abbreviated Resettlement
 to 200 persons (all impacts combined together – land, structure, other assets, livelihood,
                                                                                                     Action Plan (ARAP) required
 etc.)
 If the number of affected due to scheme/ subproject implementation is more than 200                 Resettlement Action Plan
 persons (all impacts combined together – land, structure, other assets, livelihood, etc.)           (RAP) required
 If only govt. land, forest land, other department land is impacted and the number of
 affected persons is nil (all impacts combined together – land, structure, other assets,             ARAP/RAP not required
 livelihood, etc.)

11. Additional information to be collected about the site:
 Sl. No.                                         Previous usage of site                                               Response
    1       Whether the present site or part of present site ever used for any of the following purposes?
            Tick in response column whichever is applicable
                                                                    Worshipping sacred trees/ sacred grooves
                                                                                                     Burial place
                                                                                             Grazing cattle/ goats
                                                                                              Other small shrines
                                                   Other prayers, rituals, annual or seasonal festivals/ rituals
                   Habitation place of community Gods/ ancestors/ or any other good or bad supernatural
                                                                                                            forces
                                                                              Place of offering (animal sacrifice)
                                                                Other purposes (e.g. sports, cattle racing, etc)
                Sensitive social/ cultural/ historical folk tales or oral history of the site (which may later on
                                                                                            influence the project)
                                                                                                 Open defecation
    2       No specific usage/ plain ground/ agricultural




                                                                                                       APPENDIXES (List below)
                                                                                                                      Page 99
                                        West Bengal Inland Water Transport, Logistics and Spatial Development
                                                             Environmental & Social Management Framework


                    Appendix 8: Generic ToR for Conducting the ESIA
The project will require comprehensive Environmental and Social Impact assessment with a
team of qualified experts. All World Bank projects require WB clearance based on detailed
Environmental and Social Impact Assessment of Category A and B projects. This study should
typically include the following
  Sl    Studies or activities to be
                                                          Contents and project specific details
 No     carried out for the project
 1     Environmental screening and • GOI Categorisation of Project in to A, B or C.
       scoping                      • Categorisation of the project based on World Bank requirement’s
                                    • This study will the foundation for the Extend of Detailed follow up studies
 2     Social screening and Scoping • This will ensure the estimate of level of Social impacts and land acquisition
                                    • This study will the foundation for the Extend of Detailed follow up studies
 3     Preparation of Environmental Environmental Management Framework sets out the principles, policies,
       and Social management guidelines and procedures to address the environmental issues that arise from
       Frame work (ESMF)            overall project activities. It also contains measures and strategies to integrate
                                    environmental and social issues during the planning, design and implementation
                                    of the project. The consultant shall prepare the EMF for all the project activities
                                    and investment subprojects, which are not sufficiently defined during project
                                    preparation period. The framework shall clearly define the policies and
                                    procedures to address the environmental regulations of GoI, GoWB and
                                    safeguard policies of The World Bank.
 4     Preparation of Resettlement This will capture all potential social Impacts and the required Land for the project.
       Policy Frame work (RPF)      The framework shall clearly define the policies and procedures to address the
                                    SIA and Land acquisition based on the law of the country and polices of the
                                    World Bank
 5     Stakeholder mapping and Extensive stakeholder consultation is necessary at all levels. A formal
       engagement                   Stakeholder work shop needs to be arranged inviting all stakeholder
                                    representatives.
 6     Environmental and Social WB and GOI requirement. This will ensure all impact identification and
       Impact Assessment (ESIA)     formulation of mitigation measures , Analysis of alternatives
 7     Environmental and Social A very detailed ESMP will address all impacts to manage to acceptable levels.
       Management plan (ESMP)
 8     Resettlement Action Plan A resettlement Action plan will be required to mitigate and compensate all the
       (RAP)                        Impacts. As a part of this an Entitlement frame work is also prepared prior to
                                    disclosure to the public.
 9     Technical base studies       This project will require all Engineering studies like Feasibility and Detailed
                                    Project Report
Public Consultations and Disclosure
Consultations and discussions with stakeholders will begin during the scoping stage, will
continue during the baseline data assessment, as well as when drafts of each required
instrument are available as provided above.
Consultations should include a mixture of formal workshop events targeting local and state-
level stakeholders, smaller community meetings and focus group discussions, and individual
interviews/meetings as deemed necessary to ensure all stakeholders are given the opportunity
for meaningful consultations on the Project and its environmental and social impacts and
aspects.



APPENDIXES (List below)
Page 100
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


Support Obtaining Mandatory Statutory Clearances for the Project
The consultant shall obtain all mandatory statutory clearances, prior to completion of their
assignment. The lists of some among them are as follows;
•   To obtain consent to establish: CTE for establishment of terminals from SPCBA (State
    Pollution Control Board, West Bengal).
•   Removal of undesirable trees from the pre-identified ghats/landing points.
•   Diversion of forest land if required for any subprojects.
•   Wildlife clearance; if any subproject location exists in close proximity of the notified
    protected areas (national parks, wildlife sanctuary etc.) under the Wildlife protection Act,
    1972.
In addition of above, the consultant will also provide a list of other non-mandatory clearances
or issues related to project implementation.
Executive Summary of ESMF, RPF, ESIA & ESMP and SIA & RAP
The consultant shall develop an Executive Summary to provide an overview of the entire
Project, typologies of investments and summary descriptions of all known/fully identified
investment subprojects and summary of all safeguard instruments of the project including
ESIA-ESMP, ESMF along with social safeguard instruments (SIA, SMP, RAP, labor influx etc.)
including a summary of stakeholder consultation and disclosure carried out in preparation of
each subproject location. The goal of the Executive Summary is to provide an overview of the
environmental and social studies carried out in preparation of the Project, in a non-technical
style and format which is accessible and understandable to the general public and project
stakeholders. The Summary document shall also be translated into relevant local language(s),
and both English and local language versions shall be consulted upon and publicly disclosed.
Which shall be separately prepared based on environment and Social Impact Assessment of
the project.




                                                                         APPENDIXES (List below)
                                                                                      Page 101
                                  West Bengal Inland Water Transport, Logistics and Spatial Development
                                                       Environmental & Social Management Framework


                  Appendix 9: Stakeholder Consultation Workshop
A Report on Stakeholder Consultative Work Shop for West Bengal Transport and
Logistics Improvement Project
Project: West Bengal Transport and Logistics Improvement Project with World Bank Loan
assistance.
Date of workshop – October 31, 2019
Time: 10.30 to 1.30pm
Venue of Workshop- Conference Hall, PMU’s office at Paribahan Bhaban – II (CSTC
Complex – Ground Floor), Kolkata, West Bengal
As per the guidelines of the World Bank a Stakeholder’s consultation and disclosure meeting
was held at the Conference Hall, PMU’s office at Paribahan Bhaban – II (CSTC Complex –
Ground Floor), Kolkata, West Bengal on October 31, 2019. Before the meeting the PMU has
invited all the primary and secondary stakeholders’ at least seven days before the meeting.
The invitation Letter is enclosed.
Introduction and Welcome Speech by Project Director (PD)
The workshop was chaired by the Project Director (PD) Mr Amitabh Sengupta. Meeting started
with an opening welcome note by the Project Director, Mr. Amitabha Sengupta.
The Chairman welcomed all the attendees including representative of different Government
and quasi government departments, members of the civil society, vessels and ferry operators,
vessels, pontoons and gangway manufacture and representatives from various Jetties. In
addition from World Bank side the Environmental safe guard specialist Mr. Vaideeswaran and
Social safe guard specialist Mr. Neeraj Singh also attended the meeting as observers.
Presentation on the proposed Project by Project Director
Following which the PD has given a power point presentation on overall
background/introduction to the proposed development project. Subsequently the ESMF/ESIA
consultant has preceded with a presentation on the study findings up to this point and overall
assessment of the project development was discussed.
The Project Director narrated the necessity of the proposed project in context of the present
transport crisis and environment. The PD also presented the brief outline of the Multi-modular
Transport System for the near future. The presentation depicts a brief roadmap of the future
transport in the state of West Bengal. The PD in his presentation conclude that the proposed
First year project will improve cross-river passenger ferry infrastructure and services and
freight movement along the Hooghly River between Triveni to Nurpur. The project has been
proposed for financing by the World Bank as “West Bengal Transport and Logistics
Improvement Project”.
Environmental and Social management Framework
The Team Leader of the ESMF/ESIA consultant L&TIEL, Mr. CV Sundara Rajan, introduced
the team and initiated the Power point presentations.
The presentations were divided into following components:
   •   Overall Main Environmental/Social Impact Assessment – presented by Mr. Reji
       Varghese, Environmental Engineer , L&TIEL
   •   Details of the Resettlement Policy Framework – presented by Mr. Suman Sarkar,
       Social Expert L&TIEL

APPENDIXES (List below)
Page 102
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


    •   Generic Environmental & Social Impact Management Mitigation Plan – presented by
        Mr. CV Sundara Rajan, Team Leader , L&T IEL project team
    •   Presentations on Good and Bad/Poor Practices seen at the jetties – Mr. C V Sundara
        Rajan, Team leader, Social and environmental Assessment
Introduction of Environmental and Social Management Framework (ESMF)
The Team Leader of the ESMF team had a brief description of the basis and requirements of
the Environmental and Social Management Framework and make path for the subsequent
presentation of the Environment and Social presentation. He has giver an abstract of who is
going to present what in the subsequent session of the workshop
Environment presentation
The Environmental Expert of the ESMF Team presented the Environmental Requirements of
the State, National and the safeguard policy of the World Bank.
Social and Resettlement Policy Framework (RFP)
The Social Expert made the presentation of the Social Impact Assessment and RPF. Social
Impact Assessment comprised: (i) Consultations with ferry users, (ii) Stakeholder Analysis, (iii)
Institutional Analysis; and (iv) Impact Assessment. A Resettlement Policy Framework (RPF)
has been prepared which will guide (i) for conducting Social Screening, (ii) Social Impact
Assessment (SIA) based on the outcome of social screening, and (iii) preparation of
Abbreviated Resettlement Action Plan (ARAP) or Resettlement Action Plan (RAP) depending
upon the magnitude of impacts. The participants were interested about the Entitlements of the
affected persons due to the project impact. As the First year project does not propose any
impacts on the land side thus there might be negligible resettlement and rehabilitation impact
explained by the Social Expert and supported by the PD.
Environmental impacts and mitigation
The most interactive session was the Environmental impacts and mitigation plan presented by
the ESMF Team Leader. The participants were more interested regarding the Oil spill
management, requirements of toilets, fitting of AODD device for river dolphin, etc.
Good practices
The Team Leader also presented the Good Practice followed by the jetties which include the
presence of Jaal Sathi, latest Gate system at some jetties, availability of Safety Jacket, etc.
Bad practices
The working hours of the Jaal Sathi and other contract staff, Safety issue of the Pontoon, oil
spillage, pressure on the pontoons during rush hours, spillage of the used tickets etc were
discussed.
Important Points discussed
1. Bally Ghat: will not be taken up under this proposed development. During the site
   consultations locals mentioned that the Bally Bridge provides convenient access across
   the river, as such having a jetty here would not provide added value. In addition, PD has
   mentioned that from the environmental point of view, there is a banyan tree at the access
   to the jetty location which is understood to be more than 100 years old. Also there is a
   Temple at the location. Further, there is a Water Treatment Plant located just adjacent to
   the ghat location. It would not be technically possible to construct the jetty at the present
   ghat location. To construct the jetty here would need Land Acquisition as jetty would need


                                                                          APPENDIXES (List below)
                                                                                       Page 103
                                   West Bengal Inland Water Transport, Logistics and Spatial Development
                                                        Environmental & Social Management Framework


   to be constructed at a new location. Considering the above factors, development of a jetty
   at Bally Ghat is decided not to be taken up under this present scope.

2. CRZ Clearance:
   An official from the Dept. of Environment, asked for clarity on the project location as the
   presentation mentioned that proposed development falls beyond CRZ limits and CRZ
   Clearance will not be applicable. It was mentioned that CRZ limits are up to the Diamond
   Harbour area and as the proposed development is to be taken up beyond that point
   (Noorpur onwards), the CRZ Notification would not apply.
3. Vessel Operation:
   Concerns of grounding of vessels, oil spills were raised. Need for having an Oil Spill
   Contingency Plan was suggested
   In regards with disturbance to aquatic life in the waterways, it was suggested to have the
   vessels fitted with a sound emitting device called “AODD”. This will help provide a warning
   to the fishes as the boat/vessel approaches
4. Sewage issues: direct disposal into the water body
   STP is too costly and not practical
   Official from IWAI suggested use of a sewage storage tank on the vessel and a collection
   tank at each terminal location; this is being practiced in Andaman & Nicobar Islands
5. Fuel Filling Station:
   Has a diesel filling station near Chandpal Ghat
   Suggestion for having floating filling stations
   Filling stations should ensure to have provisions for oil spill recovery
6. Fresh Water Source at Jetties:
      • Lack of fresh water source at most of the jetties was highlighted
       Provisions need to be made for supply of fresh water to all jetty locations
       Suggested that fresh water could be supplied through barges carrying the water
7. Pontoon Operations:
      a. Need for barricading on the pontoon and gangway was discussed in detail
      b. Few were not in favour of this as amongst one of the major adverse impacts could
          be that small boats could use this as place to tie their boats
      c. Also, need for having roof top over the gangway and link structure was discussed
      d. The technical feasibility of this was discussed
      e. It was mentioned that in most foreign countries roof top covering is provided on the
          gangway and link structures
      f. Also, an IWAI official mentioned that all such structures in Andaman & Nicobar
          Islands have been provided with the roof top covering
8. Need for Bigger Vessels:
      • An official from WBTC, enquired about feasibility of having bigger vessels with
          capacity of 300-400 PAX. PD mentioned that this enquiry will be looked into.
9. Vessel Building:
      • An official from a Ship Building Manufacturer mentioned that GoI is providing
          incentives for building vessels over 24 m length.


APPENDIXES (List below)
Page 104
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


        •    PD has requested that circular/guidelines in this regard be shared with the PMU
             and this will be looked into.
10. Jetty limits and Terminal building
        • In order to manage most of the issues a terminal building and Jetty limits were
             discussed.
Closing remarks by Project director PD
After the presentation there was an open session of for discussion and information from the
participants pop up. It was learnt that the there is an incentive from the Central Government
for ships beyond 24 m in length, there is specification requirement of sun shade or rain shade
in the link way, there is a requirement of waiting hall, there should be more fuelling centres,
the Jaal Sathi working hours may be considered etc. The meeting ended with a vote of thanks
to all from the PD.
The Photographic record of the meeting




                                                                        APPENDIXES (List below)
                                                                                     Page 105
                          West Bengal Inland Water Transport, Logistics and Spatial Development
                                               Environmental & Social Management Framework



                                                        LIST OF ATTENDEES




APPENDIXES (List below)
Page 106
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework




                                                                        APPENDIXES (List below)
                                                                                     Page 107
                          West Bengal Inland Water Transport, Logistics and Spatial Development
                                               Environmental & Social Management Framework




APPENDIXES (List below)
Page 108
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework



                                                                   List of other consultations
                                                                  Consultations with Stakeholders
                                                                                                                                                    Response
 Sl.     Name of the        Name of the                         Date of                                                                                on
                                              Designation                   Contract No                       Issues discussed
 No        Office             Official                           Visit                                                                              proposed
                                                                                                                                                     project
         West Bengal                                                                         Safety norms, Oil Spill, Vessel Operation, Vessel
                                              Jt. Managing       19-09-
  1       Transport        Mr. Rajat Bose                                   8697733273       Emission, Waste Management, Vessel Design & capacity, High Support
                                                 Director          19
         Corporation                                                                         Passenger safety, No of vessel in operation, etc.
         West Bengal                                                                         No of vessel Operation, Fuel efficiency, Disposal of
                                             Chief Engineer      24-09-
  2       Transport        Mr. Arup Dutta                                   9051617695       abandoned vessel, Passenger safety, Disposal of             -do-
                                                (Marine)           19
         Corporation                                                                         emission in water, Design of vessel
                                                                                             Existing grievances redressal mechanism. No established
          Transport                                                                          grievance mechanism exists at present. It is dealt on a
         Department,                                                                         case to case basis. Grievances received from CM's office
                            Mr. Biswajit                         19-09-     9647657740/
  3      West Bengal                          Commissioner                                   are     attended     on      priority   basis.     Broadly, -do-
                               Dutta                               19       9831035329
          Transport                                                                          complaints/grievances received from CM's office are
         Corporation                                                                         resolved in seven days. Occasionally complaints are
                                                                                             received from ferry users.
                                                                                             Construction on river side requires approval from Board of
                                                                                             Trustee of KoPT, KoPT looks after conservation of river
         Kolkata Port           Capt.       Deputy Director -    25-09-                      Hooghly and keeps it navigable, Regular Hydrological
  4                                                                                                                                                      -do-
            Trust            Srivastava       1 (Marine)           19                        survey is carried out on the entire river, and CRZ
                                                                                             clearance is not required for the stretch of river Hooghly
                                                                                             under the scope of the project.
                                                                                             Waste from vessel are collected at some ghats, Three
           Kolkata                          Director General,
                           Dr. Subhashis                         20-09-                      bins for waste disposal has been started, Green bin waste
  5       Municipal                            Solid Waste                  9836536419                                                                   -do-
                            Chatterjee                             19                        is composted, Blue bin is waste recycle, public awareness
         Corporation                          Management
                                                                                             program is being organized



                                                                                APPENDIXES (List below)
                                                                                             Page 109
                                       West Bengal Inland Water Transport, Logistics and Spatial Development
                                                            Environmental & Social Management Framework



                                                                  Consultations with Stakeholders
                                                                                                                                                           Response
 Sl.    Name of the         Name of the                         Date of                                                                                       on
                                              Designation                    Contract No                          Issues discussed
 No       Office              Official                           Visit                                                                                     proposed
                                                                                                                                                            project
                                                                                             Land acquisition and resettlement and rehabilitation,
                                                                                             Rules not framed for land acquisition under RFCTLARR
           Kolkata           Md. Salim
                                             Chief Municipal    20-09-                       Act 2013, Land required for projects purchased as per
  6       Municipal         Ansari, Law                                                                                                                      -do-
                                              Law Officer         19                         Direct land purchase from land owners through mutual
         Corporation        Department
                                                                                             consent, no provision of resettlement and rehabilitation in
                                                                                             direct land purchase system.
                                                                                             Requirement CRZ clearance - Project area is beyond of
                                                                                             requirement of CRZ Clearance. This is not under CRZ
        West Bengal                             Senior
                           Mr. Sidaharta                        24-09-                       category. Requirement of clearance from Pollution Control
  7    Pollution Control                      Environment                     9432136744                                                                     -do-
                                Roy                               19                         Board for the proposed project needs further verification,
            Board                               Officer
                                                                                             Oil spill mitigation plan needs to be submitted at the time
                                                                                             of starting of the project activities.
        West Bengal                                                       9830063508/ 033- Kolkata Port Trust is the final authority for any clearance
                           Mr. Ujjal Kumar                      25-09-
  8    Pollution Control                     Chief Scientist               2335-2813, email: of construction on river front &operating vessels,              -do-
                           Mukhopadhay                            19
            Board                                                         ujjal@wbpcb.gov.in Permission is not required from PCB in this regard.




APPENDIXES (List below)
Page 110
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework


                                       LETTER OF INVITATION




                                                                        APPENDIXES (List below)
                                                                                     Page 111
                          West Bengal Inland Water Transport, Logistics and Spatial Development
                                               Environmental & Social Management Framework




APPENDIXES (List below)
Page 112
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework




                            Appendix 10: Chance Find Procedure
Contracts for civil works shall incorporate procedures for dealing with situations in which buried
Cultural Property Resources (CPRs) are unexpectedly exposed.
Recognition of unknown CPRs– This is the most difficult aspect to cover, especially if the
contractor is not full-time accompanied by a specialist. Upon discovery of such material during
project implementation work, the following should be carried out:
•   Immediately stop construction activities
•   With the approval of the Resident Engineer delineate the discovered site area
•   Secure the site to prevent any damage or loss of removable objects. In case of removable
    antiquities or sensitive remains, a night guard should be present until the responsible
    authority takes over
•   Through the Resident Engineer, notify the responsible authorities, the Department of
    Archaeology and local authorities within 24 hours
•   Submit a brief Chance Find Report, within a specified time period, with date and time of
    discovery, location of discovery, description of finding, estimated weight and dimension of
    CPR and temporary protection implemented
•   Responsible authorities would be in charge of protecting and preserving the site before
    deciding on the proper procedures to be carried out
•   An evaluation of finding will be performed by Department of Archaeology who may decide
    to remove the CPR deemed to be of significance, further excavate within a specified
    distance of the discovery point and conserve on-site, and/or extend/reduce the areas
    demarcated by the contractor etc. This should ideally take place within about 7 days
•   Construction work could resume only when permission is given from the Department of
    Archaeology after the decision concerning the safeguard of the heritage is fully executed




                                                                           APPENDIXES (List below)
                                                                                        Page 113
                                              1
                               Sl. No.




Page 114
                              Name of

                                              2
                            complainant


                              Address




APPENDIXES (List below)
                           Phone/ Mob. &
                                               Name of Activities




                               email

                           Date of receipt
                                              3




                            of complaint
                           (dd/mm/yyyy)

                             Mode of
                                              4




                            complaint
                            (example:
                          Complaint Box/

                          Acknowledgeme
                               nt of
                                              5




                          complaint(dd/m
                             m/yyyy)


                           Classification
                              (Query,
                                              5




                            Suggestion,
                            Complaint)

                            Summary of
                                              6




                             complaint


                           GRC Meeting
                                                                                                                                                                                               Environmental & Social Management Framework
                                                                                                                                                                          West Bengal Inland Water Transport, Logistics and Spatial Development




                                              7




                           convened on
                                                                CONSOLIDATED STATEMENT ON GREIVANCE MANAGEMENT




                           (dd/mm/yyyy)

                               Further
                                                                                                                 Appendix 11: Draft Format for Monitoring of Grievances


                                              8




                            information/
                          data required for
                              resolving


                              Status
                                              9




                          (Resolved/Pendi
                                ng)


                             Remarks,
                                              10




                           Constraints in
                             resolving

                          Resolved within
                                              11




                          stipulated time
                              (Yes/No)
West Bengal Inland Water Transport, Logistics and Spatial Development
Environmental & Social Management Framework




                                                                        APPENDIXES (List below)
                                                                                     Page 115