88152 Comoros Country Opinion Survey Report (July 2013 - June 2014) The World Bank Comoros Country Survey 2013 Table of Contents I. Objectives ...................................................................................3 II. Methodology ...............................................................................3 III. Demographics of the Sample.......................................................5 IV. General Issues Facing Comoros .................................................10 V. Overall Attitudes toward the World Bank .................................14 VI. Sectoral Effectiveness................................................................21 VII. How the World Bank Operates ..................................................24 VIII. World Bank Knowledge and Instruments ..................................28 IX. The Future Role of the World Bank in Comoros ........................37 X. Communication and Openness ..................................................41 XI. Appendices ................................................................................47 2 The World Bank Comoros Country Survey 2013 I. Objectives This survey was designed to achieve the following objectives:  Assist the World Bank in gaining a better understanding of how stakeholders in Comoros perceive the Bank;  Obtain systematic feedback from stakeholders in Comoros regarding:  Their views regarding the general environment in Comoros;  Their overall attitudes toward the World Bank in Comoros;  Overall impressions of the World Bank’s effectiveness and results, knowledge work and activities, and communication and information sharing in Comoros;  Perceptions of the World Bank’s future role in Comoros.  Use data to help inform Comoros country team’s strategy. II. Methodology In June 2013, 150 stakeholders of the World Bank in Comoros were invited to provide their opinions on the Bank’s assistance to the country by participating in a country survey. Participants in the survey were drawn from the office of the President, Prime Minister, office of a minister; office of a parliamentarian; a ministry, ministerial department, or implementation agency; consultants/ contractors working on World Bank-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; NGOs; community-based organizations; the media; independent government institutions; trade unions; academia/research institutes/think tanks; judiciary branches, and other organizations. A total of 126 stakeholders participated in the survey (84% response rate). Respondents received questionnaires via courier and returned them accordingly. Respondents were asked about: general issues facing Comoros; their overall attitudes toward the Bank; the World Bank’s effectiveness and results; the Bank’s knowledge work and activities; working with the World Bank; the Bank’s future role in Comoros; and the Bank’s communication and information sharing in Comoros. Every country that engages in the Country Survey must include specific indicator questions that will be aggregated for the World Bank’s annual Corporate Scorecard. These questions are identified throughout the survey report. A. General Issues Facing Comoros: Respondents were asked to indicate whether Comoros is headed in the right direction, what they thought were the top three most important development priorities in the country, and which areas would contribute most to reducing poverty and generating economic growth in Comoros. B. Overall Attitudes toward the World Bank: Respondents were asked to rate their familiarity with the World Bank, the Bank’s effectiveness in Comoros, Bank staff preparedness to help Comoros solve its development challenges, their agreement with various statements regarding the Bank’s work, and the extent to which the Bank is an effective development partner. Respondents were asked to indicate the Bank’s greatest values, the most effective instruments in helping reduce poverty in Comoros, with which stakeholder groups the Bank should collaborate more, to what extent the Bank should influence the global development agenda, and to what reasons respondents attributed failed or slow reform efforts. 3 The World Bank Comoros Country Survey 2013 II. Methodology (continued) C. World Bank Effectiveness and Results: Respondents were asked to rate the extent to which the Bank’s work helps achieve development results and build existing country systems, the extent to which the Bank meets Comoros’s needs for knowledge services and financia l instruments, and the Bank’s level of effectiveness across forty one development areas, such as public sector governance/reform, energy, poverty reduction and law and justice. D. The World Bank’s Knowledge: Respondents were asked to indicate how frequently they consult Bank knowledge work and activities, to rate the effectiveness and quality of the Bank’s knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality. E. Working with the World Bank: Respondents were asked to rate their level of agreement with a series of statements regarding working with the Bank, such as the World Bank’s “Safeguard Policy” requirements being reasonable, the Bank imposing reasonable conditions on its lending, disbursing funds promptly, increasing Comoros’s institutional capacity, and providing effective implementation support. F. The Future Role of the World Bank in Comoros: Respondents were asked to indicate what the Bank should do to make itself of greater value, and which development areas Comoros would benefit most from the Bank playing a leading role among international partners and from other donors in Comoros. G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the Bank, and their usage and evaluation of the Bank’s websites. Respondents were asked about their awareness of the Bank’s Access to Information policy, past information requests from the Bank, and their level of agreement that they use more data from the World Bank as a result of the Bank’s Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the Bank, that the Bank’s websites are easy to navigate and useful, and that the Bank is responsive to information requests. Respondents were also asked to indicate what connection they primarily use when visiting a Bank website and whether they primarily use the Bank’s country website or the Bank’s main website. H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the World Bank, their exposure to the Bank in Comoros, and their geographic location. 4 The World Bank Comoros Country Survey 2013 III. Demographics of the Sample Current Position  For further analyses, respondents from the Office of the President, Prime Minister and office of a minister were combined, respondents from bilateral agencies and multilateral agencies were combined; respondents from PMUs were combined with consultants/contractors working on Bank projects; respondents from the financial sector/private banks were combined with those from the private sector; respondents from NGOs, community-based organizations, and trade unions were combined into a new category “CSO”; and the few respondents from the academia/research institutes/think tanks, judiciary branches, and other organizations were included in the “Other” category. There were no respondents from private foundations or faith-based groups. Percentage of Respondents (N=126) Employee of a Ministry, Ministerial 26% Department or Implementation Agency Private Sector Organization 8% Office of Parliamentarian 7% Project Management Unit (PMU) overseeing 6% implementation of project Local Government Office or Staff 6% Office of Minister 6% NGO 6% Financial Sector/Private Bank 5% Independent Government Institution 5% Trade Union 5% Media 4% Office of the President, Prime Minister 3% Multilateral Agency 3% Academia/Research Institute/Think Tank 2% Other 2% Consultant/Contractor working on World Bank 2% supported Project/Program Bilateral Agency 2% Judiciary Branch 2% Community Based Organization 1% “Which of the following best describes your current position?” (Respondents chose from a list.) 5 The World Bank Comoros Country Survey 2013 III. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=126) Public sector governance/public financial 22% management/anti-corruption Other 19% Education 11% Financial markets/banking 9% Renewable natural resource 6% management/environmental sustainability Private sector development/foreign direct 6% investment Agriculture/ rural development / food 5% security Energy 5% Information and communications technology 5% Health/Communicable/non-communicable 3% diseases Law and justice/regulatory framework 3% Climate change / disaster management 2% Social protection 2% Non-renewable natural resource 1% management/environmental sustainability Transport 1% Urban development 1% “Please identify the primary specialization of your work.” (Respondents chose from a list.) 6 The World Bank Comoros Country Survey 2013 III. Demographics of the Sample (continued) Geographic Location  Responses across geographic locations for all country survey questions can be found in the Appendix (see page 87). Only significant differences between geographic locations in response to indicator questions will be discussed in the body of this report. Percentage of Respondents (N=126) Moroni 53% Other Grande 7% Comore Moheli 12% Anjouan 28% “Which best represents your geographic location?” (Respondents chose from a list.) 7 The World Bank Comoros Country Survey 2013 III. Demographics of the Sample (continued) Collaboration with and Exposure to the World Bank  Differences in responses to the indicator questions, based on levels of collaboration and exposure to the World Bank in Comoros, can be found in Appendix D (see page 102). Please note that where these two factors appear to have a significant relationship with overall views of the Bank, it is highlighted in yellow in that table. Percentage of Respondents (N=124) Yes 52% No 48% "Currently, do you professionally collaborate/work with the World Bank in your country?” Percentage of Respondents (N=120) Collaborate as part of my professional 55% duties Use World Bank reports/data 31% Observer 28% Engage in World Bank 28% related/sponsored events/activities Use World Bank website for 20% information, data, research, etc. "Which of the following describes most of your exposure to the World Bank in Comoros? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 8 The World Bank Comoros Country Survey 2013 III. Demographics of the Sample (continued) Familiarity with the World Bank  Respondents across all stakeholder groups and geographic locations had statistically similar level of familiarity with the World Bank.  Respondents’ ratings of familiarity with the Bank were significantly, strongly correlated with their perceptions of the Bank’s overall effectiveness in Comoros and perceptions of the Bank’s relevance to Comoros’s development, and significantly, moderately correlated with the Bank’s ability to help achieve development results in Comoros. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 5.4 Office of President/Prime Minister/Minister 6.7 Independent Government Institution 6.2 PMU/Consultant/ Contractor on Bank project 6.0 Other 5.4 CSO 5.4 Private Sector/ Financial Sector/ Private Bank 5.3 Office of Parliamentarian 5.2 Employee of a Ministry/ Ministerial 5.2 Department/ Implementation Agency Media 5.2 Bilateral/ Multilateral Agency 4.8 Local Government 4.8 "How familiar are you with the work of the World Bank in Comoros?" (1 - "Not familiar at all", 10 - "Extremely familiar") 9 The World Bank Comoros Country Survey 2013 IV. General Issues Facing Comoros Headed in the Right Direction  Respondents across stakeholder groups had statistically similar responses regarding whether Comoros was headed in the right direction. A majority of respondents across the stakeholder groups indicated that Comoros was headed in the right direction, while over a quarter of the respondents indicated that they were not sure whether Comoros was headed in the right direction.  Respondents in Moheli were most likely to indicate that Comoros was headed in the right direction, whereas respondents from Anjouan were significantly less likely to indicate that Comoros was headed in the right direction. Percentage of Respondents (N=126) The right direction 63% The wrong direction 8% Not sure 29% "In general, would you say that Comoros is headed in ...?" (Respondents chose from a list.) 10 The World Bank Comoros Country Survey 2013 IV. General Issues Facing Comoros (continued) Development Priority Percentage of Respondents (N=126) Public sector governance/ reform 38% Energy 36% Poverty reduction 21% Law and justice 19% Transport 18% Job creation/employment 18% Anti corruption 14% Health 14% Education 12% Economic governance 12% Basic infrastructure 10% Domestic private sector development 10% Agricultural development 10% Fisheries management and development 9% Security/stabilization/reconstruction 7% Water and sanitation 6% Social protection 6% Equality of opportunity 6% Food security 5% Economic growth 5% Foreign direct investment 5% “Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development priorities in Comoros. (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 11 The World Bank Comoros Country Survey 2013 IV. General Issues Facing Comoros (continued) What Would Contribute Most to Reducing Poverty Percentage of Respondents (N=125) Job creation/employment 27% Economic growth 26% Energy 22% Rural development 20% Anti corruption 20% Domestic private sector development 20% Agricultural development 18% Education 16% Basic infrastructure 11% Fisheries management and development 10% Public sector governance/ reform 10% Equality of opportunity 10% Law and justice 9% Water and sanitation 8% Transport 8% Economic governance 7% Food security 6% Revenue/resource sharing between the Union 6% and the islands Social protection 6% Health 5% “Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Comoros?” (Respondents chose from a list. Responses combined.) 12 The World Bank Comoros Country Survey 2013 IV. General Issues Facing Comoros (continued) What Would Contribute Most to Generating Economic Growth Percentage of Respondents (N=126) Energy 51% Job creation/employment 24% Domestic private sector development 23% Foreign direct investment 22% Anti corruption 21% Trade and exports 16% Agricultural development 16% Fisheries management and development 16% Public sector governance/ reform 14% Economic governance 13% Transport 10% Basic infrastructure 9% Rural development 7% Leveraging remittances from the diaspora 7% Education 6% Regional collaboration/integration 6% Information and communications technology 6% Natural resource management 6% Law and justice 5% “Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Comoros? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 13 The World Bank Comoros Country Survey 2013 V. Overall Attitudes toward the World Bank Where the World Bank Should Focus its Resources Percentage of Respondents (N=125) Energy 35% Public sector governance/ reform 30% Poverty reduction 26% Job creation/employment 21% Transport 20% Education 19% Health 15% Domestic private sector development 14% Rural development 13% Agricultural development 13% Fisheries management and development 9% Basic infrastructure 9% Economic governance 7% Anti corruption 6% Security/stabilization/reconstruction 6% Law and justice 6% Foreign direct investment 6% Water and sanitation 5% Economic growth 5% “When thinking about how the World Bank can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Comoros? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 14 The World Bank Comoros Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) As noted in the “Methodology” section, the indicator questions referred to throughout the survey report are questions that are asked in every country that engages in the Country Survey. These will be aggregated for the Bank’s annual Corporate Scorecard. The World Bank’s Overall Effectiveness (Indicator Question)  Respondents across all stakeholder groups and geographic locations gave statistically similar ratings for the World Bank’s overall effectiveness in Comoros . Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 All respondents 5.6 Office of President/Prime Minister/Minister 6.8 Local Government 6.0 Media 6.0 Employee of a Ministry/ Ministerial 5.8 Department/ Implementation Agency PMU/Consultant/ Contractor on Bank project 5.8 Office of Parliamentarian 5.5 Independent Government Institution 5.5 Private Sector/ Financial Sector/ Private Bank 5.2 CSO 4.9 Bilateral/ Multilateral Agency 4.7 Other 4.6 "Overall, please rate your impression of the World Bank's effectiveness in Comoros?" (1 - "Not effective at all", 10 - "Very effective") 15 The World Bank Comoros Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Achieving Development Results (Indicator Question)  Respondents across stakeholder groups and geographic locations gave statistically similar ratings for the World Bank helping achieve development results in Comoros. Mean Rating 1 2 3 4 5 6 7 8 9 10 All respondents 5.8 Office of President/Prime 6.7 Minister/Minister Employee of a Ministry/ Ministerial 6.5 Department/ Implementation Agency CSO 6.0 Media 6.0 Independent Government Institution 6.0 Local Government 5.8 PMU/Consultant/ Contractor on Bank 5.5 project Bilateral/ Multilateral Agency 5.5 Office of Parliamentarian 4.9 Other 4.8 Private Sector/ Financial Sector/ Private 4.6 Bank "To what extent does the World Bank's work help to achieve development results in Comoros?" (1 - "To no degree at all", 10 - "To a very significant degree") 16 The World Bank Comoros Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Staff Preparedness (Indicator Question)  Respondents across all stakeholder groups and geographic locations gave statistically similar ratings for the extent to which the Bank’s staff is well prepared to help Comoros solve its most complicated development challenges. Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.0 Office of President/Prime Minister/Minister 7.3 Independent Government Institution 7.0 Media 6.3 Employee of a Ministry/ Ministerial 6.2 Department/ Implementation Agency PMU/Consultant/ Contractor on Bank 6.1 project Private Sector/ Financial Sector/ Private 6.1 Bank Office of Parliamentarian 6.0 Local Government 5.5 Other 5.1 Bilateral/ Multilateral Agency 4.7 CSO 4.6 "To what extent do you beieve the World Bank’s staff is well prepared (e.g., skills and knowledge) to help Comoros solve its most complicated development challenges?" (1-"To no degree at all", 10-"To a very significant degree") 17 The World Bank Comoros Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Greatest Value Percentage of Respondents (N=124) Financial resources: investment lending 42% 10% 52% Training/capacity building 15% 18% 33% Strategy formulation 3% 19% 22% Technical assistance 5% 16% 21% Mobilizing third party financial resources 10% 10% 20% Financial resources: policy based lending / 12% 7% 19% budget support to the Government Donor coordination 6% 4% 10% Policy advice 5% 7% Linkage to non-Bank expertise 4% 6% Data 3% Studies/analyses 3% Convening/facilitating 2% Greatest value Second greatest value Other 1% “When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Comoros?” (Respondents chose from a list.) 18 The World Bank Comoros Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Greatest Weakness Percentage of Respondents (N=124) Not adequately sensitive to political/social 26% realities in Comoros Not enough public disclosure of its work 23% World Bank processes too slow and complex 23% Inadequate number of World Bank staff 16% members located in the country Not collaborating enough with non-state actors 14% Too influenced by developed countries 12% Not willing to honestly criticize policies and 11% reform efforts in the country Imposing technocratic solutions without regard 11% to political realities Not aligned with country priorities 10% Too bureaucratic in its operational policies and 9% procedures Staff too inaccessible 7% Not focused enough on issues that are unique 7% to post-conflict countries Its advice and strategies do not lend 7% themselves to practical problem solving Not exploring alternative policy options 7% Arrogant in its approach 5% Not client focused 3% Other 3% Not aligned with other donors’ work 2% The credibility of its knowledge/data 1% “Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Comoros? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 19 The World Bank Comoros Country Survey 2013 V. Overall Attitudes toward the World Bank (continued) Attributing Slow or Failed Reform Efforts Percentage of Respondents (N=126) The Government works inefficiently 43% There is not an adequate level of citizen/civil 41% society participation Political pressures and obstacles 29% The World Bank works too slowly 25% Lack of/inadequate levels of capacity in 23% Government The World Bank is not sensitive enough to 23% political/social realities on the ground The World Bank’s procedures are too complex 21% and not adapted to the local context Inadequate funding 21% The World Bank does not do adequate follow 17% through/follow-up Reforms are not well thought out in light of 17% country challenges Poor donor coordination 14% Ongoing conflict and instability 12% Other 3% "When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE)" (Respondents chose from a list. Responses combined.) 20 The World Bank Comoros Country Survey 2013 VI. Sectoral Effectiveness Specific Areas of Effectiveness Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Public sector governance/ reform 6.2 Education 5.8 Economic governance 5.8 Statistics, economic monitoring/evaluation and planning 5.6 Poverty reduction 5.6 Regulatory framework 5.5 Communicable/non-communicable diseases 5.5 Local governance and institutions 5.4 Economic growth 5.4 Basic infrastructure 5.3 Health 5.3 Water and sanitation 5.1 Gender 5.0 Environmental sustainability 4.9 Rural development 4.9 Security/stabilization/reconstruction 4.9 Agricultural development 4.8 Revenue/resource sharing between the Union and the islands 4.8 Disaster management 4.8 Regional collaboration/integration 4.7 Financial markets 4.7 Information and communications technology 4.7 Climate change 4.6 Social cohesion 4.6 Transport 4.6 Urban development 4.6 Equality of opportunity 4.6 Domestic private sector development 4.5 Fisheries management and development 4.5 Regional conflict and tensions 4.4 Foreign direct investment 4.4 Leveraging remittances from the diaspora 4.4 Food security 4.3 Energy 4.3 Trade and exports 4.2 Law and justice 4.2 Social protection 3.9 Anti corruption 3.9 Job creation/employment 3.7 Crime and violence 3.6 Natural resource management 3.2 (1-"Not effective at all", 10-"Very effective") 21 The World Bank Comoros Country Survey 2013 VI. Sectoral Effectiveness (continued) Specific Areas of Effectiveness (continued)  There were two instances in which there were significant stakeholder group differences across forty one areas of development. Respondents from the office of a parliamentarian and independent government institutions gave the highest ratings for the Bank’s effectiveness at “information and communications technology” whereas respondents from local governments and the office of President/Prime Minister/Minister gave significantly lower effectiveness ratings.  Respondents from the media and the office of a parliamentarian gave the highest ratings for the Bank’s effectiveness at “natural resource management” whereas respondents from local governments and bilateral/multilateral agencies gave significantly lower effectiveness ratings.  There were significant differences between geographic locations across four of these forty one areas. These four areas are:  Anti corruption;  Environmental sustainability;  Social protection; and  Fisheries management and development  In all four instances except “fisheries management and development,” respondents from Moheli gave the highest ratings for the Bank’s effectiveness, whereas respondents from Anjouan tended to give significantly lower ratings.  As for the Bank’s effectiveness in “fisheries management and development,” respondents from Moroni gave the highest ratings, whereas respondents from Moheli had significantly lower ratings.  Responses across all stakeholder groups and geographic locations can be found in the Appendix. 22 The World Bank Comoros Country Survey 2013 VI. Sectoral Effectiveness (continued) Drivers of Effectiveness To determine the key drivers of respondents’ ratings of the Bank’s overall effectiveness and ratings of its ability to help achieve development results in Comoros, bivariate correlational analyses were conducted using respondents’ ratings of the forty-one specific areas of effectiveness. Correlational analyses, however, are not able to tell us exactly what is causing respondents’ ratings of the Bank’s overall effectiveness or ratings of its ability to help achieve development results. Rather, these analyses tell us that as ratings of effectiveness in one area increase, respondents’ ratings of the Bank’s overall effectiveness increase, or as ratings of effectiveness in one area increase, ratings of the Bank’s ability to help achieve development result s increase. Thus, it can be inferred that respondents’ perceptions of effectiveness in one specific area are related to, or drive, respondents’ perceptions of the Bank’s overall effectiveness or perceptions of the Bank’s ability to help achieve development results.  Overall Effectiveness: Those specific areas with the highest Pearson Product-Moment correlations were determined to be the most closely related to perceptions of the Bank’s overall effectiveness, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s overall effectiveness in Comoros. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at economic governance;  The Bank’s effectiveness at climate change;  The Bank’s effectiveness at revenue/resource sharing between the Union and the islands;  The Bank’s effectiveness at social protection; and  The Bank’s effectiveness at education.  Achieving Development Results: Those specific areas with the highest Pearson Product- Moment correlations were determined to be the most closely related to perceptions of the Bank’s ability to help achieve development results in Comoros, suggesting that ratings of effectiveness in those specific areas are drivers of perceptions of the Bank’s ability to help achieve development results. The areas determined to be key drivers from these analyses were:  The Bank’s effectiveness at security/stabilization/reconstruction;  The Bank’s effectiveness at transport;  The Bank’s effectiveness at statistics, economic monitoring/evaluation and planning;  The Bank’s effectiveness at economic governance; and  The Bank’s effectiveness at health. 23 The World Bank Comoros Country Survey 2013 VII. How the World Bank Operates The World Bank’s Work in Comoros  Respondents from the office of President/Prime Minister/Minister and the office of a parliamentarian had the highest levels of agreement that “overall the World Bank currently plays a relevant role in development in Comoros,” whereas respondents from CSOs, the prviate sector/financial sector/private banks, and other organizations had significantly lower levels of agreement.  Respondents across all stakeholder groups gave statistically similar ratings for the indicator question that “the World Bank’s work is aligned with what I consider the development priorities for Comoros.”  Respondents across all geographic locations gave statistically similar ratings for all the following three statements. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Overall the World Bank currently plays a 6.6 relevant role in development in Comoros* The World Bank supports programs and 5.9 strategies that are realistic for Comoros The World Bank’s work is aligned with what I consider the development priorities for 5.7 Comoros* "To what extent do you agree with the following statements about the World Bank’s work in Comoros?" (1-"Strongly disagree", 10-"Strongly agree") *Indicator Question 24 The World Bank Comoros Country Survey 2013 VII. How the World Bank Operates (continued) Building/Strengthening Existing Country Systems  Respondents across all stakeholder groups and geographic locations gave statistically similar ratings for the Bank’s help with building/strengthening existing country systems in Comoros. Mean Rating 1 2 3 4 5 6 7 8 9 10 All resopndents 6.1 Bilateral/ Multilateral Agency 7.0 Other 6.8 Office of President/Prime Minister/Minister 6.4 Employee of a Ministry/ Ministerial 6.4 Department/ Implementation Agency CSO 6.2 Independent Government Institution 6.2 PMU/Consultant/ Contractor on Bank project 6.1 Local Government 5.9 Office of Parliamentarian 5.6 Private Sector/ Financial Sector/ Private Bank 5.5 Media 5.0 "To what extent does the World Bank help to build/strengthen existing country systems in Comoros?" (1-"To no degree at all", 10-"To a very significant degree") 25 The World Bank Comoros Country Survey 2013 VII. How the World Bank Operates (continued) Overall Perceptions  There are significant differences across stakeholder groups in their levels of agreement with four of the following statements. In most cases, respondents from the office of President/Prime Minister/Minister, PMUs and consultants/contractors working on Bank projects indicated the highest levels of agreement that “the World Bank effectively monitors and evaluates the projects and programs it supports”, “the Bank treats clients and stakeholders in Comoros with respect”, “ the Bank provides effective implementation support”, and “the Bank disburses funds promptly, whereas respondents from CSOs and local governments indicated significantly lower levels of agreement.  Respondents across all stakeholder groups gave statistically similar ratings for the indicator question that “where country systems are adequate, the World Bank makes appropriate use of them”.  Respondents across all geographic locations gave statistically similar ratings for all these statements. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Working with the World Bank increases 6.7 Comoros’ institutional capacity Where country systems are adequate, the 6.6 World Bank makes appropriate use of them* The World Bank effectively monitors and evaluates the projects and programs it 6.5 supports The World Bank treats clients and stakeholders 6.4 in Comoros with respect The World Bank provides effective 6.4 implementation support The World Bank's teams and visits are well 6.4 coordinated The World Bank's approvals and reviews are 6.3 done in a timely fashion The World Bank's “Safeguard Policy” 6.0 requirements are reasonable The World Bank imposes reasonable conditions 5.9 on its lending The World Bank ensures consistency and 5.1 continuity through staff changes The World Bank disburses funds promptly 4.0 "To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") *Indicator Question 26 The World Bank Comoros Country Survey 2013 VII. How the World Bank Operates (continued) The World Bank as an Effective Development Partner  Respondents across stakeholder groups and geographic locations gave statistically similar ratings for all of the following qualities of the Bank as an effective development partner, including the Bank’s “collaboration with the government ”, “with other donors”, and “with groups outside the government ” and Bank’s “responsiveness” and “openness” which are indicator qualities. Mean Rating 1 2 3 4 5 6 7 8 9 10 Collaboration with the Government* 7.8 Straightforwardness and honesty 7.0 Collaboration with other donors* 7.0 Follow through over time 6.6 Flexibility (in terms of changing country 6.0 circumstances) Openness* 6.0 Being inclusive 5.9 Responsiveness* 5.7 Flexibility (in terms of the institution’s products 5.6 and services) Collaboration with groups outside of the 5.5 Government* Staff accessibility 5.0 "To what extent is the World Bank an effective development partner in Comoros?" (1-"To no degree at all", 10-"To a very significant degree") *Indicator Question The World Bank is Adequately Staffed in Comoros Mean Ratings 1 2 3 4 5 6 7 8 9 10 All respondents 3.9 "To what extent do you believe the World Bank is adequately staffed in Comoros?" (1-"to no degree at all", 10-"To a very significant degree") 27 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments Frequency of Consulting Bank Knowledge Work and Activities Percentage of Respondents (N=125) Weekly 13% Monthly 18% A few times a year 33% Rarely 34% Never 2% "How frequently do you consult World Bank knowledge work and activities in the work you do?" (Respondents chose from a list.) 28 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Meeting Comoros’ Knowledge Needs (Indicator Question)  Respondents across all stakeholder groups and geographic locations had statistically similar levels of agreement that the Bank meets Comoros’ needs for knowledge services. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 5.3 Office of Parliamentarian 6.3 Media 6.0 CSO 5.9 Employee of a Ministry/ Ministerial 5.4 Department/ Implementation Agency Office of President/Prime Minister/Minister 5.4 Independent Government Institution 5.3 Bilateral/ Multilateral Agency 5.0 Private Sector/ Financial Sector/ Private Bank 4.9 Other 4.9 PMU/Consultant/ Contractor on Bank project 4.5 Local Government 4.4 "The World Bank meets Comoros' needs for knowledge services" (1-"Strongly disagree", 10-"Strongly agree") 29 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Knowledge: Focusing Bank Research Percentage of Respondents (N=126) Energy 48% Public sector governance/ reform 31% Domestic private sector development 28% Education 24% Job creation/employment 18% Economic governance 12% Poverty reduction 12% Health 12% Anti corruption 10% Agricultural development 10% Water and sanitation 10% Foreign direct investment 9% Law and justice 8% Fisheries management and development 7% Economic growth 6% Transport 6% Rural development 6% “When thinking about the development challenges in Comoros, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE)” (Respondents chose from a list. Responses combined.) 30 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Knowledge: Effectiveness  Respondents across all stakeholder groups and geographic locations gave statistically similar ratings for the Bank’s knowledge work and activities effectiveness in all these areas. Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Providing support for program implementation 6.3 Contributing to good policy making 5.8 Enhancing your knowledge and/or skills 5.7 "In Comoros, how effective do you believe the World Bank’s knowledge work and activities are at:" (1-"Not effective at all", 10-"Very effective") 31 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Qualities of the Bank’s Knowledge Work and Activities  Employees of the office of a parliamentarian and the media gave the highest ratings that the Bank’s knowledge work and activities “are relevant to Comoros’ development priorities,” whereas respondents from local governments and the private sector/financial sector/private banks tended to give significantly lower ratings.  There were no significant differences among stakeholder groups on their ratings on the indicator question that the Bank’s knowledge work and activities “are adaptable to Comoros’ specific development challenges and country circumstances.”  Respondents across all geographic locations gave statistically similar ratings for all the following qualities of the Bank’s knowledge work and activities. Mean Rating 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on global 6.7 good practices Are relevant to Comoros’ development 6.6 priorities Are useful in terms of the work you do 6.4 Are adaptable to Comoros’ specific development challenges and country 6.3 circumstances* Are timely 6.1 Provide feasible recommendations 6.1 Are accessible 5.9 Include appropriate level of stakeholder 5.4 involvement during preparation Are appropriately translated 5.4 Are adequately disseminated 4.7 "In Comoros, to what extent do you believe that the World Bank’s knowledge work and activities:" (1-"To no degree at all", 10-"To a very significant degree") *Indicator Question 32 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Contribution of the Bank’s Knowledge Work and Activities (Indicator Question)  Respondents from the media had the highest ratings for the significance of the contribution that the World Bank’s knowledge work and activities make to development results in Comoros, whereas respondents from the bilateral/multilateral agencies and the private sector/financial sector/private banks tended to give significantly lower ratings.  Respondents across all geographic locations gave statistically similar ratings for the significance of the contribution that the World Bank’s knowledge work and activities make to development results in Comoros. Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.6 Media 8.8 Office of President/Prime Minister/Minister 7.5 Employee of a Ministry/ Ministerial 7.3 Department/ Implementation Agency Independent Government Institution 7.0 Office of Parliamentarian 6.8 CSO 6.5 PMU/Consultant/ Contractor on Bank project 6.3 Other 5.9 Local Government 5.6 Bilateral/ Multilateral Agency 5.5 Private Sector/ Financial Sector/ Private Bank 5.4 "Overall, how significant a contribution do you believe the World Bank's knowledge work and activities make to development results in your country?" (1-"Not significant at all", 10-"Very significant") 33 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Technical Quality of the Bank’s Knowledge Work and Activities (Indicator Question)  Respondents across stakeholder groups and geographic locations gave statistically similar ratings for the technical quality of the World Bank’s knowledge work and activitie s. Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 6.2 Office of President/Prime Minister/Minister 7.5 Private Sector/ Financial Sector/ Private Bank 6.8 Independent Government Institution 6.7 Media 6.6 Employee of a Ministry/ Ministerial 6.4 Department/ Implementation Agency Other 6.1 PMU/Consultant/ Contractor on Bank project 6.1 Office of Parliamentarian 5.8 Bilateral/ Multilateral Agency 5.7 CSO 5.2 Local Government 4.4 "Overall, how would you rate the technical quality of the World Bank's knowlege work and activities?" (1-"Very low technical quality", 10-"Very high technical quality") 34 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Most Effective Instruments Percentage of Respondents (N=126) Investment lending 57% Capacity development 46% Policy based lending / budget support to the 22% Government Sector-wide approaches 21% Technical assistance 15% Co-financing arrangements 10% Knowledge products/services 6% Emergency Recovery lending 5% Trust Fund management 3% Don’t know 3% Other 2% “Which World Bank instruments do you believe are the MOST effective in reducing poverty in Comoros? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 35 The World Bank Comoros Country Survey 2013 VIII. World Bank Knowledge and Instruments (continued) Meeting Comoros’s Needs for Financial Instruments (Indicator Question)  Respondents across all stakeholder groups and geographic locations had statistically similar levels of agreement that the Bank’s financial instruments meet Comoros’ needs. Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 All Respondents 5.7 Bilateral/ Multilateral Agency 6.8 Office of Parliamentarian 6.6 Office of President/Prime Minister/Minister 6.3 PMU/Consultant/ Contractor on Bank 6.0 project CSO 6.0 Employee of a Ministry/ Ministerial 6.0 Department/ Implementation Agency Media 5.8 Independent Government Institution 5.4 Other 5.1 Local Government 4.9 Private Sector/ Financial Sector/ Private 4.2 Bank "The World Bank's financial instruments meet the needs of Comoros" (1-"Strongly disagree", 10-"Strongly agree") 36 The World Bank Comoros Country Survey 2013 IX. The Future Role of the World Bank in Comoros Role Significance Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 8.0 “How significant a role do you believe the World Bank SHOULD play in Comoros' development in the near future?" (1-"Not a significant role at all", 10-"Very significant role") Making the World Bank of Greater Value Percentage of Respondents (N=122) Reduce the complexity of obtaining World Bank financing 46% Reach out more to groups outside of government 36% Improve the quality of its experts as related to Comoros’ specific challenges 30% Increase the level of World Bank staffing in Comoros’ office 19% Improve the competitiveness of its financing compared to markets 13% Provide more adequate data/knowledge/statistics/figures on Comoros’ 13% economy Offer more innovative financial products 11% Work faster 10% Focus primarily on advocacy issues 8% Ensure greater selectivity in its work 4% Offer more innovative knowledge services 4% Other 2% "Which of the following SHOULD the World Bank do to make itself of greater value in Comoros? (Choose no more than TWO)" (Respondents chose from a list. Responses combined.) 37 The World Bank Comoros Country Survey 2013 IX. The Future Role of the World Bank in Comoros (continued) Collaborating with Stakeholders in Comoros Percentage of Respondents (N=125) Community Based Organizations 39% Private sector 32% Beneficiaries 28% Local Government 23% NGOs 20% Professional organizations 13% Academia/think tanks/research institutes 10% Donor community 10% UN agencies 7% Media 5% Parliament 2% Emerging donors 2% Other 2% Foundations 2% Faith based organizations 1% Regional organizations 1% “In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there?” (Respondents chose from a list. Responses combined.) Influencing the Global Development Agenda Mean Rating 1 2 3 4 5 6 7 8 9 10 All Respondents 7.3 “To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to 'global public goods'?" (1 - "To no degree at all", 10 - "To a very significant degree") 38 The World Bank Comoros Country Survey 2013 IX. The Future Role of the World Bank in Comoros (continued) The Bank Playing a Leading Role among International Partners in Comoros Percentage of Respondents (N=126) Generating jobs 59% Strengthening public financial management 57% Building capacity of state institutions 42% Increasing access to basic services 36% Increasing access to justice systems 34% Improving livelihoods 20% Support regional collaboration and 14% integration Stimulating dialogue to promote peace and 11% stability Building social safety nets 7% Strengthening security mechanisms 5% Strengthening conflict resolution mechanisms 5% Reducing violence 3% Increasing cohesion 2% "Which THREE areas below would benefit most from the World Bank playing a leading role among international partners in Comoros?" (Respondents chose from a list. Responses combined.) 39 The World Bank Comoros Country Survey 2013 IX. The Future Role of the World Bank in Comoros (continued) Comoros Benefiting from Other Donors Percentage of Respondents (N=125) Building capacity of state institutions 43% Increasing access to basic services 30% Strengthening public financial management 28% Generating jobs 27% Increasing access to justice systems 23% Strengthening security mechanisms 23% Support regional collaboration and integration 23% Strengthening conflict resolution mechanisms 22% Improving livelihoods 21% Increasing cohesion 16% Stimulating dialogue to promote peace and 14% stability Reducing violence 11% Building social safety nets 7% "Which THREE areas below would benefit most from other donors playing a leading role among interntional partners in Comoros?" (Respondents chose from a list. Responses combined.) 40 The World Bank Comoros Country Survey 2013 X. Communication and Openness Information Sources Percentage of Respondents (N=125) Local newspapers 70% Internet 46% Local television 18% Local radio 18% International radio 9% International television 6% Other 6% Periodicals 6% International newspapers 5% Social media 2% Blogs 2% Mobile phones 2% Instant messaging 2% “How do you get most of your information about economic and social development issues in Comoros? (Choose no more than TWO)” (Respondents chose from a list. Responses combined.) 41 The World Bank Comoros Country Survey 2013 X. Communication and Openness (continued) Preferred Information Sources Percentage of Respondents (N=126) World Bank 50% seminars/workshops/conferences Direct contact with World Bank 47% World Bank website 41% World Bank publications and other written 28% materials e-newsletters 11% Instant messaging 10% Social media 6% Mobile phones 3% Other 2% Blogs 1% "How would you prefer to receive information from the World Bank? (Choose no more than TWO)" 42 The World Bank Comoros Country Survey 2013 X. Communication and Openness (continued) Access to Information Percentage of Respondents (N=125) Yes 21% No 79% “Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions?”  Respondents from Moroni and Other Grande Comore were most likely to have requested information from the World Bank in the past year, whereas respondents from Moheli were significantly less likely to have done so. Percentage of Respondents (N=125) Yes 25% No 75% "Have you requested information from the World Bank on its activities in the past year?" Percentage of Respondents (N=36) Yes 64% No 36% “Were you able to obtain this information?” 43 The World Bank Comoros Country Survey 2013 X. Communication and Openness (continued) Access to Information (continued) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I use/consult World Bank data more currently 4.8 than I did a few years ago "Please rate how much you agree with the following statements" (1-"Strongly disagree", 10-"Strongly agree”) Internet Access Percentage of Respondents (N=126) Yes 92% No 8% “Do you have access to the Internet?” Percentage of Respondents (N=52) High speed 63% Dial-up 37% “Which Internet connection do you use primarily when visiting a World Bank website? ” (Respondents chose from a list.) 44 The World Bank Comoros Country Survey 2013 X. Communication and Openness (continued) Website Usage  Respondents from Moroni and Other Grande Comore were most likely to have used the World Bank website, whereas respondents from Moheli were significantly less likely to have done so. Percentage of Respondents (N=126) Yes 41% No 59% “Do you use/have you used the World Bank website?” Percentage of Respondents (N=53) The World Bank’s country website 34% The World Bank’s main website 66% “Which do you primarily use?” Website Evaluation Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 I find the information on the World Bank’s 7.2 websites useful. I find the World Bank websites easy to 6.3 navigate. "Please rate how much you agree with the following " (1-"Strongly disagree", 10-"Strongly agree”) 45 The World Bank Comoros Country Survey 2013 X. Communication and Openness (continued) Information Sharing Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 When I need information from the World 5.5 Bank I know how to find it The World Bank is responsive to my 5.1 information requests and inquiries "Please rate how much you agree with the following statements" (1-"Strongly disagree", 10-"Strongly agree”) 46 The World Bank Comoros Country Survey 2013 XI. Appendices A. Responses to All Questions across All Respondents ..................... 48 B. Responses to All Questions by Stakeholder Groups ..................... 65 C. Responses to All Questions by Geographic Locations ................... 85 D. Indicator Questions as a Function of Exposure to the Bank ........ 100 E. World Bank Country Survey ‘13 – Comoros Questionnaire ....... 101 Comoros 47 The World Bank Comoros Country Survey 2013 Appendix A: Responses to All Questions across All Respondents (N=126) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Comoros Percentage of Respondents 1. In general would you say that Comoros is headed in ... ? (N=126) The right direction 62.7% The wrong direction 7.9% Not sure 29.4% 2. Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important Percentage of Respondents development priorities in Comoros? (Choose no more than THREE) (Responses Combined; N=126) Public sector governance/ reform 38.1% Energy 35.7% Poverty reduction 20.6% Law and justice 19.0% Transport 18.3% Job creation/employment 17.5% Anti corruption 13.5% Health 13.5% Education 11.9% Economic governance 11.9% Basic infrastructure 10.3% Domestic private sector development 9.5% Agricultural development 9.5% Fisheries management and development 8.7% Security/stabilization/reconstruction 7.1% Water and sanitation 6.3% Social protection 6.3% Equality of opportunity 5.6% Food security 4.8% Economic growth 4.8% Foreign direct investment 4.8% Rural development 3.2% Disaster management 3.2% Leveraging remittances from the diaspora 2.4% Natural resource management 2.4% Trade and exports 2.4% Environmental sustainability 1.6% Information and communications technology 1.6% Crime and violence 1.6% Revenue/resource sharing between the Union and the islands 0.8% Local governance and institutions 0.8% Social cohesion 0.8% Statistics, economic monitoring/evaluation and planning 0.8% Regional collaboration/integration 0.0% Gender 0.0% Regional conflict and tensions 0.0% Financial markets 0.0% Urban development 0.0% Climate change 0.0% Regulatory framework 0.0% Communicable/non-communicable diseases 0.0% 48 The World Bank Comoros Country Survey 2013 A. General Issues Facing Comoros (continued) 3.Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would Percentage of Respondents contribute most to reducing poverty in Comoros? (Choose no more than THREE) (Responses Combined; N=125) Job creation/employment 27.2% Economic growth 25.6% Energy 22.4% Rural development 20.0% Anti corruption 20.0% Domestic private sector development 20.0% Agricultural development 17.6% Education 16.0% Basic infrastructure 11.2% Fisheries management and development 10.4% Public sector governance/ reform 9.6% Equality of opportunity 9.6% Law and justice 8.8% Water and sanitation 8.0% Transport 8.0% Economic governance 7.2% Food security 5.6% Revenue/resource sharing between the Union and the islands 5.6% Social protection 5.6% Health 4.8% Statistics, economic monitoring/evaluation and planning 4.0% Foreign direct investment 4.0% Natural resource management 4.0% Regional collaboration/integration 4.0% Local governance and institutions 4.0% Security/stabilization/reconstruction 3.2% Environmental sustainability 2.4% Climate change 2.4% Regional conflict and tensions 1.6% Trade and exports 1.6% Urban development 1.6% Regulatory framework 0.8% Gender 0.8% Communicable/non-communicable diseases 0.8% Financial markets 0.8% Crime and violence 0.0% Information and communications technology 0.0% Social cohesion 0.0% Leveraging remittances from the diaspora 0.0% Disaster management 0.0% 49 The World Bank Comoros Country Survey 2013 A. General Issues Facing Comoros (continued) 4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Percentage of Respondents Comoros? (Choose no more than THREE) (Responses Combined; N=126) Energy 50.8% Job creation/employment 23.8% Domestic private sector development 23.0% Foreign direct investment 22.2% Anti corruption 21.4% Trade and exports 15.9% Agricultural development 15.9% Fisheries management and development 15.9% Public sector governance/ reform 13.5% Economic governance 12.7% Transport 9.5% Basic infrastructure 8.7% Rural development 7.1% Leveraging remittances from the diaspora 7.1% Education 6.3% Regional collaboration/integration 5.6% Information and communications technology 5.6% Natural resource management 5.6% Law and justice 4.8% Statistics, economic monitoring/evaluation and planning 4.0% Financial markets 3.2% Equality of opportunity 2.4% Water and sanitation 2.4% Security/stabilization/reconstruction 2.4% Health 1.6% Revenue/resource sharing between the Union and the islands 1.6% Environmental sustainability 1.6% Crime and violence 0.8% Urban development 0.8% Communicable/non-communicable diseases 0.8% Social cohesion 0.8% Food security 0.8% Regional conflict and tensions 0.8% Gender 0.0% Social protection 0.0% Climate change 0.0% Disaster management 0.0% Regulatory framework 0.0% Local governance and institutions 0.0% B. Overall Attitudes toward the World Bank Familiarity N DK Mean SD 1. How familiar are you with the work of the World Bank in Comoros? 126 0 5.44 2.06 (1-Not familiar at all, 10-Extremely familiar) Overall Effectiveness* N DK Mean SD 2. Overall, please rate your impression of the World Bank's effectiveness 116 9 5.58 2.00 in Comoros? (1-Not effective at all, 10-Very effective) 50 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Staff Preparedness* N DK Mean SD 3. To what extent do you believe the World Bank’s staff is well prepared to help Comoros solve its most complicated development challenges? 108 17 5.95 2.15 (1-To no degree at all, 10-To a very significant degree) 4. When thinking about how the World Bank can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Comoros? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=125) Energy 35.2% Public sector governance/ reform 29.6% Poverty reduction 25.6% Job creation/employment 20.8% Transport 20.0% Education 19.2% Health 15.2% Domestic private sector development 13.6% Rural development 12.8% Agricultural development 12.8% Fisheries management and development 8.8% Basic infrastructure 8.8% Economic governance 7.2% Anti corruption 6.4% Security/stabilization/reconstruction 6.4% Law and justice 5.6% Foreign direct investment 5.6% Water and sanitation 4.8% Economic growth 4.8% Leveraging remittances from the diaspora 4.0% Natural resource management 3.2% Social protection 3.2% Local governance and institutions 3.2% Statistics, economic monitoring/evaluation and planning 3.2% Food security 3.2% Trade and exports 2.4% Social cohesion 1.6% Financial markets 1.6% Urban development 1.6% Regulatory framework 1.6% Regional collaboration/integration 1.6% Regional conflict and tensions 1.6% Information and communications technology 1.6% Crime and violence 0.8% Climate change 0.8% Revenue/resource sharing between the Union and the islands 0.8% Disaster management 0.8% Gender 0.0% Environmental sustainability 0.0% Equality of opportunity 0.0% Communicable/non-communicable diseases 0.0% 51 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 5. When thinking about the World Bank’s role, which activity do Percentage of Respondents (N=124) nd you believe is of greatest VALUE and which activity is of second Greatest 2 Greatest greatest value in Comoros? Value Value Combined Financial resources: investment lending 41.9% 10.5% 52.4% Training/capacity building 15.3% 17.7% 33.1% Strategy formulation 3.2% 19.4% 22.6% Technical assistance 4.8% 16.1% 21.0% Mobilizing third party financial resources 9.7% 10.5% 20.2% Financial resources: policy based lending / budget support to the 12.1% 7.3% 19.4% Government Donor coordination 5.6% 4.0% 9.7% Policy advice 1.6% 4.8% 6.5% Linkage to non-Bank expertise 1.6% 4.0% 5.6% Data 2.4% 0.8% 3.2% Studies/analyses 0.8% 2.4% 3.2% Convening/facilitating 0.0% 2.4% 2.4% Other 0.8% 0.0% 0.8% 6. Which of the following do you identify as the World Bank’s greatest Percentage of Respondents WEAKNESSES in its work in Comoros? (Choose no more than TWO) (Responses Combined; N=124) Not adequately sensitive to political/social realities in Comoros 25.8% Not enough public disclosure of its work 22.6% World Bank processes too slow and complex 22.6% Inadequate number of World Bank staff members located in the country 16.1% Not collaborating enough with non-state actors 13.7% Too influenced by developed countries 12.1% Not willing to honestly criticize policies and reform efforts in the country 11.3% Imposing technocratic solutions without regard to political realities 10.5% Not aligned with country priorities 9.7% Too bureaucratic in its operational policies and procedures 8.9% Staff too inaccessible 7.3% Not focused enough on issues that are unique to post-conflict countries 6.5% Its advice and strategies do not lend themselves to practical problem solving 6.5% Not exploring alternative policy options 6.5% Arrogant in its approach 4.8% Not client focused 3.2% Other 3.2% Not aligned with other donors’ work 1.6% The credibility of its knowledge/data 0.8% 52 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) 7. Which World Bank instruments do you believe are the MOST effective in Percentage of Respondents reducing poverty in Comoros? (Choose no more than TWO) (Responses Combined; N=126) Investment lending 57.1% Capacity development 46.0% Policy based lending / budget support to the Government 22.2% Sector-wide approaches 21.4% Technical assistance 15.1% Co-financing arrangements 10.3% Knowledge products/services 6.3% Emergency Recovery lending 4.8% Trust Fund management 3.2% Don’t know 3.2% Other 2.4% Global Development Agenda N DK Mean SD 8. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public 94 27 7.30 2.25 goods.” (1-To no degree at all, 10-To a very significant degree) 9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results Percentage of Respondents there? (Choose no more than TWO) (Responses Combined; N=125) Community Based Organizations 39.2% Private sector 32.0% Beneficiaries 28.0% Local Government 23.2% NGOs 20.0% Professional organizations 12.8% Academia/think tanks/research institutes 10.4% Donor community 9.6% UN agencies 7.2% Media 4.8% Parliament 2.4% Emerging donors 1.6% Other 1.6% Foundations 1.6% Faith based organizations 0.8% Regional organizations 0.8% UN and regional peace keeping forces 0.0% 53 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Level of Agreement To what extent do you agree with the following statements about the World Bank’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. Overall the World Bank currently plays a relevant role in development 122 4 6.63 2.43 in Comoros* 11. The World Bank’s work is aligned with what I consider the development 119 6 5.69 2.48 priorities for Comoros* 12. The World Bank supports programs and strategies that are realistic for 121 5 5.89 2.47 Comoros 13. The World Bank treats clients and stakeholders in Comoros with 103 22 6.42 2.74 respect To what extent is the World Bank an effective development partner in Degree Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 14. Responsiveness* 93 29 5.71 2.04 15. Flexibility (in terms of the institution’s products and services) 100 23 5.63 2.14 16. Flexibility (in terms of changing country circumstances) 105 19 6.01 2.06 17. Being inclusive 103 19 5.89 2.19 18. Openness* 105 20 5.99 2.33 19. Staff accessibility 106 18 5.04 2.36 20. Straightforwardness and honesty 103 19 6.98 2.29 21. Collaboration with groups outside of the Government* 111 14 5.48 2.37 22. Collaboration with the Government* 111 15 7.80 1.90 23. Collaboration with other donors* 93 33 6.98 1.99 24. Follow through over time 91 34 6.63 2.38 25. When World Bank assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than Percentage of Respondents THREE) (Responses Combined; N=126) The Government works inefficiently 42.9% There is not an adequate level of citizen/civil society participation 41.3% Political pressures and obstacles 29.4% The World Bank works too slowly 25.4% Lack of/inadequate levels of capacity in Government 23.0% The World Bank is not sensitive enough to political/social realities on the ground 23.0% The World Bank’s procedures are too complex and not adapted to the local 21.4% context Inadequate funding 21.4% The World Bank does not do adequate follow through/follow-up 16.7% Reforms are not well thought out in light of country challenges 16.7% Poor donor coordination 14.3% Ongoing conflict and instability 11.9% Other 3.2% 54 The World Bank Comoros Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it Effectiveness does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) N DK Mean SD 1. Anti corruption 109 16 3.88 2.61 2. Information and communications technology 99 25 4.66 2.15 3. Transport 111 13 4.57 2.60 4. Crime and violence 89 33 3.55 2.48 5. Regional conflict and tensions 86 38 4.44 2.50 6. Law and justice 105 18 4.15 2.46 7. Urban development 106 17 4.56 2.23 8. Environmental sustainability 98 24 4.95 2.21 9. Regulatory framework 101 23 5.52 2.39 10. Basic infrastructure 112 11 5.34 2.49 11. Communicable/non-communicable diseases 100 25 5.52 2.21 12. Poverty reduction 113 11 5.58 2.36 13. Gender 97 28 5.01 2.16 14. Domestic private sector development 104 19 4.48 2.23 15. Foreign direct investment 94 29 4.43 2.36 16. Local governance and institutions 104 20 5.41 2.22 17. Water and sanitation 107 17 5.08 2.44 18. Trade and exports 97 28 4.25 2.32 19. Economic growth 110 14 5.38 2.28 20. Energy 111 14 4.32 2.45 21. Disaster management 99 25 4.76 2.24 22. Public sector governance/ reform 118 7 6.19 2.39 23. Job creation/employment 107 18 3.73 2.36 24. Social cohesion 94 31 4.57 2.21 25. Financial markets 88 36 4.73 2.55 26. Equality of opportunity 87 35 4.55 2.40 27. Health 107 17 5.25 2.27 28. Rural development 110 14 4.93 2.37 29. Regional collaboration/integration 97 27 4.74 2.20 30. Food security 100 23 4.34 2.30 31. Education 111 11 5.80 2.45 32. Security/stabilization/reconstruction 98 27 4.89 2.40 33. Social protection 92 33 3.95 2.33 34. Climate change 89 35 4.60 2.24 35. Agricultural development 104 20 4.84 2.34 36. Natural resource management 86 39 3.19 2.39 37. Fisheries management and development 102 22 4.47 2.31 38. Statistics, economic monitoring/evaluation and planning 114 12 5.59 2.13 39. Revenue/resource sharing between the Union and the islands 101 23 4.81 2.18 40. Leveraging remittances from the diaspora 93 31 4.41 2.54 41. Economic governance 112 11 5.78 2.58 55 The World Bank Comoros Country Survey 2013 C. World Bank Effectiveness and Results(continued) Achieving Development Results N DK Mean SD 42. To what extent does the World Bank’s work help to achieve development results in Comoros?* (1-To no degree at all, 10-To a very 117 9 5.76 2.02 significant degree) Building/Strengthening Country Systems N DK Mean SD 43. To what extent does the World Bank help to build/strengthen existing country systems in Comoros?* (1-To no degree at all, 10-To a very 112 14 6.13 2.19 significant degree) To what extent do you agree with the following statements about the World Bank in Comoros? (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 44. The World Bank’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program 4 Results, etc.) meet 110 16 5.70 2.32 the needs of Comoros* 45. The World Bank meets Comoros’ needs for knowledge services 120 4 5.31 2.35 (e.g., research, analysis, data, technical assistance)* D. The World Bank’s Knowledge Work and Activities (i.e., Analysis, Studies, Research, Data, Reports, Conferences) 1. How frequently do you consult World Bank knowledge work and activities in Percentage of Respondents the work you do? (N=125) Weekly 12.8% Monthly 17.6% A few times a year 32.8% Rarely 34.4% Never 2.4% 56 The World Bank Comoros Country Survey 2013 D. The World Bank’s Knowledge Work and Activities (continued) (i.e., Analysis, Studies, Research, Data, Reports, Conferences) 2. When thinking about the development challenges in Comoros, where do you believe it would be most valuable for the World Bank to focus its knowledge Percentage of Respondents work and activities in the next few years? (Choose no more than THREE) (Responses Combined; N=126) Energy 48.4% Public sector governance/ reform 31.0% Domestic private sector development 27.8% Education 23.8% Job creation/employment 18.3% Economic governance 11.9% Poverty reduction 11.9% Health 11.9% Anti corruption 10.3% Agricultural development 9.5% Water and sanitation 9.5% Foreign direct investment 8.7% Law and justice 7.9% Fisheries management and development 7.1% Economic growth 6.3% Transport 6.3% Rural development 5.6% Natural resource management 4.0% Basic infrastructure 4.0% Information and communications technology 4.0% Local governance and institutions 3.2% Statistics, economic monitoring/evaluation and planning 3.2% Security/stabilization/reconstruction 3.2% Food security 3.2% Social protection 2.4% Environmental sustainability 2.4% Social cohesion 1.6% Climate change 1.6% Financial markets 1.6% Revenue/resource sharing between the Union and the islands 1.6% Equality of opportunity 1.6% Regulatory framework 1.6% Regional conflict and tensions 0.8% Communicable/non-communicable diseases 0.8% Trade and exports 0.8% Disaster management 0.8% Leveraging remittances from the diaspora 0.8% Gender 0.0% Urban development 0.0% Crime and violence 0.0% Regional collaboration/integration 0.0% 57 The World Bank Comoros Country Survey 2013 D. The World Bank’s Knowledge Work and Activities (continued) (i.e., Analysis, Studies, Research, Data, Reports, Conferences) In Comoros, how effective do you believe the World Bank’s knowledge Effectiveness work and activities are at: (1-Not effective at all, 10-Very effective) N DK Mean SD 3. Enhancing your knowledge and/or skills 110 16 5.73 2.21 4. Contributing to good policy making 105 21 5.78 2.19 5. Providing support for program implementation 113 13 6.31 2.31 In Comoros, to what extent do you believe that the World Bank’s Degree knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) N DK Mean SD 6. Are timely 105 16 6.14 2.36 7. Include appropriate level of stakeholder involvement during 105 18 5.42 2.08 preparation 8. Are relevant to Comoros’ development priorities 121 5 6.55 2.37 9. Provide feasible recommendations 115 10 6.10 2.18 10. Are source of relevant information on global good practices 114 11 6.70 2.15 11. Are accessible 115 10 5.89 2.38 12. Are useful in terms of the work you do 115 10 6.39 2.27 13. Are adequately disseminated 113 12 4.73 2.14 14. Are appropriately translated 105 19 5.37 2.13 15. Are adaptable to Comoros’ specific development challenges and 110 15 6.29 2.21 country circumstances* Overall Evaluations N DK Mean SD 16. Overall, how significant a contribution do you believe the World Bank’s knowledge work and activities make to development results in your 120 6 6.61 2.17 country?* (1-Not significant at all, 10-Very significant) 17. Overall, how would you rate the technical quality of the World Bank's knowledge work and activities?* (1-Very low technical quality, 10-Very high 117 9 6.18 1.95 technical quality) 58 The World Bank Comoros Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements? Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 1. The World Bank disburses funds promptly 110 16 3.95 2.40 2. The World Bank effectively monitors and evaluates the projects and 120 6 6.54 2.41 programs it supports 3. The World Bank's approvals and reviews are done in a timely fashion 100 26 6.26 2.20 4. The World Bank's “Safeguard Policy” requirements are reasonable 95 31 6.02 2.09 5. The World Bank imposes reasonable conditions on its lending 108 18 5.94 2.44 6. Working with the World Bank increases Comoros’ institutional capacity 119 6 6.66 2.36 7. The World Bank ensures consistency and continuity through staff 83 43 5.12 2.39 changes 8. The World Bank's teams and visits are well coordinated 100 24 6.41 2.41 9. Where country systems are adequate, the World Bank makes 85 41 6.60 2.49 appropriate use of them* 10. The World Bank provides effective implementation support 108 18 6.42 2.42 Adequate Staffing N DK Mean SD 11. To what extent do you believe the World Bank is adequately staffed in 103 23 3.87 2.20 Comoros? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank in Comoros Future Role of the World Bank N DK Mean SD 1. How significant a role do you believe the World Bank SHOULD play in Comoros’ development in the near future? 124 9 7.99 1.98 (1-Not a significant role at all, 10-Very significant role) 2. Which of the following SHOULD the World Bank do to make itself of greater Percentage of Respondents value in Comoros? (Choose no more than TWO) (Responses Combined; N=122) Reduce the complexity of obtaining World Bank financing 45.9% Reach out more to groups outside of government 36.1% Improve the quality of its experts as related to Comoros’ specific challenges 29.5% Increase the level of World Bank staffing in Comoros’ office 18.9% Improve the competitiveness of its financing compared to markets 13.1% Provide more adequate data/knowledge/statistics/figures on Comoros’ economy 13.1% Offer more innovative financial products 10.7% Work faster 9.8% Focus primarily on advocacy issues 8.2% Ensure greater selectivity in its work 4.1% Offer more innovative knowledge services 4.1% Other 1.6% 59 The World Bank Comoros Country Survey 2013 F. The Future Role of the World Bank in Comoros (continued) 3a. Below is a list of development priorities in Comoros. Which THREE areas below would benefit most from the World Bank playing a leading role among international partners in Comoros? Percentage of Respondents (Choose no more than THREE) (Responses Combined; N=126) Generating jobs 58.7% Strengthening public financial management 57.1% Building capacity of state institutions 42.1% Increasing access to basic services 35.7% Increasing access to justice systems 34.1% Improving livelihoods 19.8% Support regional collaboration and integration 13.5% Stimulating dialogue to promote peace and stability 11.1% Building social safety nets 7.1% Strengthening security mechanisms 4.8% Strengthening conflict resolution mechanisms 4.8% Reducing violence 3.2% Increasing cohesion 1.6% 3b. Below is a list of development priorities in Comoros. Which THREE areas below would benefit most from other donors in Comoros? (Choose Percentage of Respondents no more than THREE) (Responses Combined; N=125) Building capacity of state institutions 43.2% Increasing access to basic services 30.4% Strengthening public financial management 28.0% Generating jobs 27.2% Increasing access to justice systems 23.2% Strengthening security mechanisms 23.2% Support regional collaboration and integration 23.2% Strengthening conflict resolution mechanisms 22.4% Improving livelihoods 20.8% Increasing cohesion 16.0% Stimulating dialogue to promote peace and stability 14.4% Reducing violence 11.2% Building social safety nets 7.2% 60 The World Bank Comoros Country Survey 2013 G. Communication and Information Sharing 1. How do you get most of your information about economic and social Percentage of Respondents development issues in Comoros? (Choose no more than TWO) (Responses Combined; N=125) Local newspapers 70.4% Internet 45.6% Local television 18.4% Local radio 17.6% International radio 8.8% International television 6.4% Other 6.4% Periodicals 5.6% International newspapers 4.8% Social media 2.4% Blogs 2.4% Mobile phones 1.6% Instant messaging 1.6% 2. How would you prefer to receive information from the World Bank? Percentage of Respondents (Choose no more than TWO) (Responses Combined; N=126) World Bank seminars/workshops/conferences 50.0% Direct contact with World Bank 46.8% World Bank website 40.5% World Bank publications and other written materials 27.8% e-newsletters 11.1% Instant messaging 9.5% Social media 6.3% Mobile phones 3.2% Other 1.6% Blogs 0.8% 3. Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list Percentage of Respondents of exceptions? (N=125) Yes 20.8% No 79.2% 4. Have you requested information from the World Bank on its activities in the Percentage of Respondents past year? (N=125) Yes 24.8% No 75.2% Percentage of Respondents 5. Were you able to obtain this information? (N=36) Yes 63.9% No 36.1% 61 The World Bank Comoros Country Survey 2013 G. Communication and Information Sharing (continued) Percentage of Respondents 6. Do you have access to the Internet? (N=126) Yes 92.1% No 7.9% Percentage of Respondents 7. Do you use/have used the World Bank website? (N=126) Yes 41.3% No 58.7% Percentage of Respondents 8. Which do you primarily use? (N=53) The World Bank's country website 34.0% The World Bank's main website 66.0% 9. Which Internet connection do you use primarily when visiting a World Bank Percentage of Respondents website? (N=52) High speed 63.5% Dial-up 36.5% Please rate how much you agree with the following statements. Level of Agreement (1-Strongly disagree, 10-Strongly agree) N DK Mean SD 10. I use/consult World Bank data more currently than I did a few years ago 110 16 4.81 2.58 11. I find the World Bank websites easy to navigate. 48 4 6.25 2.02 12. I find the information on the World Bank’s websites useful. 47 4 7.19 1.71 13. When I need information from the World Bank I know how to find it 87 39 5.47 2.20 14. The World Bank is responsive to my information requests and inquiries 80 46 5.06 2.74 62 The World Bank Comoros Country Survey 2013 H. Background Information 1. Which of the following best describes your current position? Percentage of Respondents (Please mark only ONE response) (N=126) Employee of a Ministry, Ministerial Department or Implementation Agency 26.2% Private Sector Organization 7.9% Office of Parliamentarian 7.1% Project Management Unit (PMU) overseeing implementation of project 6.3% Local Government Office or Staff 6.3% Office of Minister 5.6% NGO 5.6% Financial Sector/Private Bank 4.8% Independent Government Institution 4.8% Trade Union 4.8% Media 4.0% Office of the President, Prime Minister 3.2% Multilateral Agency 3.2% Academia/Research Institute/Think Tank 2.4% Other 2.4% Consultant/Contractor working on World Bank supported Project/Program 1.6% Bilateral Agency 1.6% Judiciary Branch 1.6% Community Based Organization 0.8% 2. Please identify the primary specialization of your work. Percentage of Respondents (Please mark only ONE response) (N=126) Public sector governance/public financial management/anti-corruption 22.2% Other 19.0% Education 11.1% Financial markets/banking 8.7% Renewable natural resource management/environmental sustainability 6.3% Private sector development/foreign direct investment 5.6% Agriculture/ rural development / food security 4.8% Energy 4.8% Information and communications technology 4.8% Health/Communicable/non-communicable diseases 3.2% Law and justice/regulatory framework 3.2% Climate change / disaster management 2.4% Social protection 1.6% Non-renewable natural resource management/environmental sustainability 0.8% Transport 0.8% Urban development 0.8% 3. Currently, do you professionally collaborate/work with the World Bank in Percentage of Respondents your country? (N=124) Yes 52.4% No 47.6% 63 The World Bank Comoros Country Survey 2013 H. Background Information (continued) 4. Which of the following describes most of your exposure to the World Bank in Percentage of Respondents Comoros? (Choose no more than TWO) (Responses Combined; N=120) Collaborate as part of my professional duties 55.0% Use World Bank reports/data 30.8% Observer 28.3% Engage in World Bank related/sponsored events/activities 28.3% Use World Bank website for information, data, research, etc. 20.0% Percentage of Respondents 5. Which best represents your geographic location? (N=126) Moroni 53.2% Anjouan 27.8% Moheli 11.9% Other Grande Comore 7.1% 64 The World Bank Comoros Country Survey 2013 Appendix B: Responses to All Questions by Stakeholder Groups A. General Issues facing Comoros In general, would you say that Comoros is headed in...? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency project Local Gov. Agency Private Bank CSO Media Institution Other The right direction 81.8% 88.9% 63.6% 40.0% 87.5% 66.7% 37.5% 71.4% 20.0% 83.3% 50.0% The wrong direction 0.0% 11.1% 3.0% 10.0% 0.0% 0.0% 25.0% 14.3% 0.0% 0.0% 12.5% Not sure 18.2% 0.0% 33.3% 50.0% 12.5% 33.3% 37.5% 14.3% 80.0% 16.7% 37.5% Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development priorities in Comoros? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Bank Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency project Local Gov. Agency Private Bank CSO Media Institution Other Social protection 9.1% 11.1% 3.0% 10.0% 0.0% 0.0% 12.5% 7.1% 20.0% 0.0% 0.0% Transport 9.1% 11.1% 24.2% 10.0% 0.0% 16.7% 25.0% 35.7% 20.0% 0.0% 12.5% Security/stabilization/reconstruction 9.1% 0.0% 6.1% 10.0% 12.5% 16.7% 12.5% 7.1% 0.0% 0.0% 0.0% Public sector governance/ reform* 45.5% 33.3% 36.4% 50.0% 75.0% 33.3% 25.0% 14.3% 80.0% 66.7% 12.5% Fisheries management and development 0.0% 0.0% 12.1% 10.0% 12.5% 16.7% 12.5% 14.3% 0.0% 0.0% 0.0% Regional collaboration/integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Domestic private sector development 9.1% 22.2% 6.1% 0.0% 12.5% 0.0% 18.8% 7.1% 20.0% 0.0% 12.5% Foreign direct investment 18.2% 0.0% 6.1% 10.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Water and sanitation 0.0% 0.0% 3.0% 10.0% 12.5% 0.0% 6.3% 14.3% 0.0% 0.0% 25.0% Energy 27.3% 11.1% 36.4% 30.0% 12.5% 16.7% 50.0% 64.3% 40.0% 50.0% 25.0% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 27.3% 44.4% 12.1% 30.0% 37.5% 0.0% 0.0% 21.4% 0.0% 0.0% 25.0% Leveraging remittances from the diaspora* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 33.3% 0.0% Rural development 0.0% 0.0% 6.1% 0.0% 12.5% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 11.1% 6.1% 0.0% 0.0% 16.7% 0.0% 7.1% 20.0% 0.0% 12.5% Health 18.2% 22.2% 9.1% 10.0% 25.0% 16.7% 12.5% 14.3% 0.0% 0.0% 25.0% Education* 18.2% 11.1% 6.1% 10.0% 0.0% 33.3% 6.3% 0.0% 0.0% 50.0% 37.5% Poverty reduction 18.2% 33.3% 21.2% 30.0% 12.5% 33.3% 6.3% 28.6% 20.0% 0.0% 25.0% Food security 0.0% 11.1% 9.1% 10.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Social cohesion 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Statistics, economic monitoring/evaluation 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% and planning Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 9.1% 11.1% 9.1% 0.0% 12.5% 16.7% 12.5% 7.1% 40.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 11.1% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Revenue/resource sharing between the Union 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% and the islands Economic growth* 0.0% 0.0% 12.1% 0.0% 0.0% 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% Law and justice 18.2% 22.2% 21.2% 30.0% 25.0% 0.0% 18.8% 7.1% 20.0% 33.3% 12.5% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Economic governance 27.3% 22.2% 9.1% 0.0% 12.5% 16.7% 12.5% 14.3% 20.0% 0.0% 0.0% Basic infrastructure 18.2% 0.0% 9.1% 10.0% 0.0% 16.7% 12.5% 7.1% 0.0% 16.7% 25.0% Local governance and institutions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Natural resource management 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 12.5% Anti corruption 9.1% 0.0% 15.2% 10.0% 0.0% 16.7% 31.3% 0.0% 0.0% 33.3% 25.0% Disaster management 0.0% 0.0% 6.1% 10.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% *Significantly different between stakeholder groups 65 The World Bank Comoros Country Survey 2013 A. General Issues facing Comoros (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Comoros? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Water and sanitation 9.1% 22.2% 6.3% 10.0% 0.0% 0.0% 6.3% 7.1% 20.0% 0.0% 12.5% Equality of opportunity 0.0% 0.0% 12.5% 20.0% 25.0% 0.0% 6.3% 7.1% 20.0% 0.0% 12.5% Economic growth 18.2% 33.3% 28.1% 0.0% 12.5% 50.0% 31.3% 21.4% 20.0% 66.7% 12.5% Statistics, economic 0.0% 0.0% 6.3% 0.0% 12.5% 0.0% 0.0% 7.1% 0.0% 0.0% 12.5% monitoring/evaluation and planning Climate change 0.0% 0.0% 9.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional conflict and tensions 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% Regional collaboration/integration 0.0% 11.1% 0.0% 0.0% 25.0% 0.0% 6.3% 0.0% 0.0% 0.0% 12.5% Gender 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Rural development 27.3% 44.4% 12.5% 10.0% 25.0% 50.0% 31.3% 14.3% 0.0% 0.0% 12.5% Urban development 0.0% 11.1% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Revenue/resource sharing between 9.1% 0.0% 6.3% 0.0% 12.5% 0.0% 6.3% 7.1% 20.0% 0.0% 0.0% the Union and the islands Local governance and institutions 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 6.3% 7.1% 20.0% 0.0% 0.0% Basic infrastructure 36.4% 0.0% 3.1% 10.0% 0.0% 16.7% 18.8% 7.1% 20.0% 16.7% 12.5% Social protection 9.1% 0.0% 6.3% 0.0% 0.0% 16.7% 0.0% 7.1% 20.0% 16.7% 0.0% Law and justice 0.0% 11.1% 6.3% 30.0% 12.5% 0.0% 0.0% 21.4% 0.0% 16.7% 0.0% Transport 9.1% 0.0% 6.3% 0.0% 12.5% 0.0% 6.3% 21.4% 20.0% 0.0% 12.5% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Fisheries management and 18.2% 0.0% 12.5% 20.0% 12.5% 0.0% 0.0% 14.3% 0.0% 16.7% 12.5% development Communicable/non-communicable 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases Information and communications 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% technology Security/stabilization/reconstruction 18.2% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Anti corruption 18.2% 11.1% 6.3% 20.0% 25.0% 33.3% 37.5% 14.3% 20.0% 33.3% 37.5% Domestic private sector development 18.2% 22.2% 21.9% 30.0% 12.5% 0.0% 25.0% 7.1% 40.0% 16.7% 25.0% Economic governance 0.0% 22.2% 3.1% 20.0% 0.0% 16.7% 12.5% 0.0% 0.0% 16.7% 0.0% Foreign direct investment 0.0% 11.1% 3.1% 10.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 12.5% Energy 18.2% 11.1% 18.8% 40.0% 37.5% 16.7% 18.8% 35.7% 0.0% 0.0% 37.5% Public sector governance/ reform 0.0% 22.2% 9.4% 0.0% 12.5% 33.3% 6.3% 7.1% 20.0% 0.0% 12.5% Social cohesion 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education 18.2% 0.0% 18.8% 20.0% 12.5% 50.0% 6.3% 14.3% 0.0% 50.0% 0.0% Natural resource management 9.1% 0.0% 6.3% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Environmental sustainability 9.1% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Leveraging remittances from the 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diaspora Health 0.0% 0.0% 9.4% 10.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% Agricultural development 18.2% 33.3% 21.9% 0.0% 0.0% 0.0% 18.8% 28.6% 20.0% 0.0% 25.0% Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Job creation/employment 36.4% 22.2% 34.4% 30.0% 25.0% 16.7% 12.5% 21.4% 20.0% 50.0% 25.0% Financial markets 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Trade and exports 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% Food security 0.0% 11.1% 9.4% 0.0% 12.5% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% 66 The World Bank Comoros Country Survey 2013 A. General Issues facing Comoros (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to genera ting economic growth in Comoros? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Energy 54.5% 55.6% 60.6% 50.0% 37.5% 16.7% 31.3% 57.1% 60.0% 50.0% 62.5% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 18.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Regional collaboration/integration 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 12.5% 7.1% 0.0% 0.0% 12.5% Social protection 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Anti corruption 9.1% 33.3% 15.2% 30.0% 12.5% 33.3% 18.8% 28.6% 20.0% 16.7% 37.5% Revenue/resource sharing between 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 12.5% the Union and the islands Disaster management 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional conflict and tensions* 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% Rural development 0.0% 11.1% 6.1% 0.0% 25.0% 33.3% 12.5% 0.0% 0.0% 0.0% 0.0% Foreign direct investment 36.4% 22.2% 21.2% 20.0% 25.0% 16.7% 12.5% 14.3% 20.0% 50.0% 25.0% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Water and sanitation 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Trade and exports 27.3% 22.2% 15.2% 10.0% 0.0% 0.0% 25.0% 21.4% 20.0% 16.7% 0.0% Information and communications 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 6.3% 7.1% 0.0% 50.0% 12.5% technology* Regulatory framework 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases Statistics, economic 0.0% 22.2% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% monitoring/evaluation and planning* Social cohesion 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Public sector governance/ reform 27.3% 22.2% 15.2% 10.0% 0.0% 0.0% 25.0% 0.0% 20.0% 16.7% 0.0% Domestic private sector development 27.3% 11.1% 27.3% 30.0% 50.0% 33.3% 18.8% 14.3% 20.0% 0.0% 12.5% Job creation/employment 27.3% 11.1% 24.2% 30.0% 62.5% 16.7% 6.3% 28.6% 40.0% 0.0% 25.0% Agricultural development 9.1% 11.1% 21.2% 20.0% 12.5% 33.3% 25.0% 14.3% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Transport 9.1% 11.1% 6.1% 20.0% 0.0% 16.7% 6.3% 7.1% 20.0% 0.0% 25.0% Economic governance 0.0% 11.1% 15.2% 20.0% 25.0% 33.3% 6.3% 14.3% 0.0% 16.7% 0.0% Security/stabilization/reconstruction 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education 9.1% 0.0% 3.0% 0.0% 0.0% 0.0% 6.3% 21.4% 0.0% 16.7% 12.5% Natural resource management 9.1% 11.1% 9.1% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 12.5% Environmental sustainability 0.0% 0.0% 3.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Health 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Fisheries management and 9.1% 11.1% 15.2% 40.0% 12.5% 50.0% 6.3% 14.3% 40.0% 0.0% 0.0% development Basic infrastructure 9.1% 0.0% 6.1% 20.0% 0.0% 0.0% 18.8% 7.1% 0.0% 16.7% 12.5% Law and justice 0.0% 11.1% 3.0% 0.0% 0.0% 16.7% 12.5% 7.1% 0.0% 0.0% 0.0% Local governance and institutions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 14.3% 0.0% 0.0% 0.0% Leveraging remittances from the 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 18.8% 0.0% 20.0% 50.0% 12.5% diaspora* *Significantly different between stakeholder groups 67 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World Bank in 11 6.73 2.24 9 5.22 1.92 33 5.21 2.39 10 6.00 1.89 8 4.75 1.16 6 4.83 1.33 16 5.25 1.98 14 5.36 2.27 5 5.20 2.68 6 6.17 .41 8 5.38 2.07 Comoros? (1-Not familiar at all, 10-Extremely familiar) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World Bank’s 11 6.82 2.18 8 5.50 2.62 29 5.83 2.28 10 5.80 1.81 7 6.00 2.31 6 4.67 2.07 15 5.20 1.70 12 4.92 2.02 4 6.00 .82 6 5.50 .55 8 4.63 .92 effectiveness in Comoros? (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank's staff is well prepared to help Comoros 9 7.33 2.65 8 6.00 2.07 28 6.21 2.48 10 6.10 1.60 6 5.50 2.26 6 4.67 1.75 14 6.07 1.73 11 4.64 1.75 3 6.33 1.15 6 7.00 2.19 7 5.14 1.77 solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 68 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about how the World Bank can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Comoros? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Social protection 20.0% 11.1% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Security/stabilization/reconstruction 10.0% 11.1% 12.1% 10.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Public sector governance/ reform 20.0% 55.6% 30.3% 40.0% 37.5% 50.0% 25.0% 14.3% 20.0% 16.7% 25.0% Transport 20.0% 22.2% 15.2% 10.0% 0.0% 16.7% 31.3% 35.7% 40.0% 0.0% 25.0% Fisheries management and development 30.0% 0.0% 6.1% 10.0% 0.0% 0.0% 6.3% 21.4% 0.0% 0.0% 12.5% Poverty reduction 20.0% 33.3% 30.3% 30.0% 37.5% 0.0% 31.3% 21.4% 40.0% 0.0% 12.5% Regional collaboration/integration 10.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Rural development 10.0% 22.2% 12.1% 10.0% 12.5% 33.3% 12.5% 14.3% 0.0% 0.0% 12.5% Domestic private sector development 10.0% 33.3% 12.1% 20.0% 12.5% 0.0% 6.3% 7.1% 0.0% 16.7% 37.5% Foreign direct investment 10.0% 22.2% 3.0% 10.0% 12.5% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% Water and sanitation 10.0% 11.1% 3.0% 10.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 12.5% Energy 20.0% 11.1% 39.4% 30.0% 25.0% 33.3% 56.3% 28.6% 20.0% 66.7% 37.5% Social cohesion 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Leveraging remittances from the diaspora 10.0% 0.0% 3.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 33.3% 0.0% Job creation/employment 10.0% 0.0% 24.2% 20.0% 37.5% 33.3% 12.5% 21.4% 60.0% 16.7% 12.5% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 12.5% Urban development 0.0% 0.0% 3.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional conflict and tensions 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Health 20.0% 11.1% 21.2% 0.0% 25.0% 0.0% 25.0% 14.3% 20.0% 0.0% 0.0% Education* 20.0% 0.0% 24.2% 0.0% 12.5% 33.3% 6.3% 7.1% 40.0% 66.7% 37.5% Statistics, economic 0.0% 11.1% 0.0% 0.0% 12.5% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% monitoring/evaluation and planning Food security 20.0% 0.0% 3.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Agricultural development 20.0% 0.0% 12.1% 20.0% 0.0% 33.3% 6.3% 14.3% 20.0% 16.7% 12.5% Trade and exports 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% Economic growth 0.0% 11.1% 12.1% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Revenue/resource sharing between the 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Union and the islands Law and justice 0.0% 11.1% 6.1% 0.0% 25.0% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% Local governance and institutions 0.0% 11.1% 0.0% 0.0% 0.0% 16.7% 0.0% 7.1% 0.0% 0.0% 12.5% Regulatory framework 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Communicable/non-communicable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases Basic infrastructure 10.0% 11.1% 6.1% 20.0% 0.0% 0.0% 18.8% 0.0% 20.0% 0.0% 12.5% Economic governance 0.0% 0.0% 6.1% 10.0% 12.5% 33.3% 6.3% 0.0% 0.0% 33.3% 0.0% Natural resource management 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% Information and communications 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% technology Anti corruption 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 18.8% 14.3% 0.0% 16.7% 25.0% Disaster management 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 69 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Comoros? Greatest Value Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Financial resources: investment 63.6% 44.4% 34.4% 0.0% 42.9% 33.3% 50.0% 64.3% 60.0% 50.0% 25.0% lending Financial resources: policy based lending / budget support to the 27.3% 22.2% 12.5% 20.0% 0.0% 16.7% 6.3% 7.1% 0.0% 16.7% 0.0% Government Mobilizing third party financial 0.0% 0.0% 15.6% 20.0% 0.0% 16.7% 12.5% 7.1% 0.0% 16.7% 0.0% resources Technical assistance 0.0% 11.1% 0.0% 20.0% 0.0% 0.0% 6.3% 7.1% 0.0% 16.7% 0.0% Policy advice 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 6.3% 0.0% 0.0% 0.0% 0.0% Donor coordination 0.0% 11.1% 12.5% 0.0% 14.3% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% Data 0.0% 0.0% 0.0% 10.0% 14.3% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% Training/capacity building 9.1% 11.1% 21.9% 20.0% 14.3% 0.0% 12.5% 0.0% 20.0% 0.0% 50.0% Studies/analyses 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Convening/facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% Strategy formulation 0.0% 0.0% 3.1% 0.0% 14.3% 0.0% 0.0% 7.1% 0.0% 0.0% 12.5% Other 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2nd Greatest Value Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Financial resources: investment 0.0% 11.1% 9.4% 10.0% 14.3% 33.3% 12.5% 0.0% 20.0% 16.7% 12.5% lending Financial resources: policy based lending / budget support to the 0.0% 11.1% 6.3% 20.0% 0.0% 0.0% 0.0% 21.4% 20.0% 0.0% 0.0% Government Mobilizing third party financial 9.1% 0.0% 25.0% 10.0% 14.3% 0.0% 6.3% 0.0% 0.0% 16.7% 0.0% resources Technical assistance 36.4% 33.3% 3.1% 10.0% 0.0% 33.3% 18.8% 14.3% 20.0% 16.7% 25.0% Policy advice 0.0% 0.0% 6.3% 10.0% 0.0% 0.0% 12.5% 0.0% 20.0% 0.0% 0.0% Donor coordination 9.1% 0.0% 0.0% 20.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 12.5% Data 0.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Training/capacity building 18.2% 33.3% 15.6% 10.0% 28.6% 0.0% 18.8% 35.7% 20.0% 0.0% 0.0% Studies/analyses 0.0% 0.0% 9.4% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Convening/facilitating 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 16.7% 12.5% Linkage to non-Bank expertise 9.1% 11.1% 0.0% 10.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% Strategy formulation 18.2% 0.0% 21.9% 0.0% 42.9% 33.3% 18.8% 14.3% 0.0% 33.3% 37.5% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 70 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Comoros? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Staff too inaccessible 0.0% 11.1% 0.0% 0.0% 0.0% 16.7% 25.0% 14.3% 0.0% 0.0% 12.5% Not exploring alternative policy 0.0% 0.0% 9.1% 0.0% 12.5% 0.0% 6.3% 21.4% 0.0% 0.0% 0.0% options Not adequately sensitive to 30.0% 22.2% 27.3% 30.0% 37.5% 16.7% 25.0% 35.7% 25.0% 0.0% 12.5% political/social realities in Comoros Not enough public disclosure of its 10.0% 55.6% 18.2% 30.0% 12.5% 16.7% 12.5% 35.7% 50.0% 33.3% 0.0% work Arrogant in its approach 0.0% 11.1% 6.1% 0.0% 12.5% 16.7% 6.3% 0.0% 0.0% 0.0% 0.0% Not aligned with country priorities 10.0% 11.1% 9.1% 10.0% 0.0% 0.0% 12.5% 7.1% 25.0% 0.0% 25.0% The credibility of its knowledge/data 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Not willing to honestly criticize policies and reform efforts in the 10.0% 0.0% 12.1% 0.0% 50.0% 16.7% 12.5% 7.1% 0.0% 16.7% 0.0% country Too influenced by developed 20.0% 0.0% 18.2% 10.0% 12.5% 0.0% 6.3% 7.1% 0.0% 16.7% 25.0% countries Imposing technocratic solutions 20.0% 11.1% 12.1% 0.0% 0.0% 16.7% 18.8% 7.1% 25.0% 0.0% 0.0% without regard to political realities World Bank processes too slow and 30.0% 22.2% 30.3% 20.0% 25.0% 0.0% 12.5% 21.4% 0.0% 33.3% 25.0% complex Too bureaucratic in its operational 0.0% 0.0% 12.1% 0.0% 0.0% 16.7% 18.8% 14.3% 0.0% 0.0% 12.5% policies and procedures Not aligned with other donors’ work 0.0% 0.0% 3.0% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% Not collaborating enough with non- 20.0% 22.2% 9.1% 10.0% 0.0% 0.0% 25.0% 7.1% 25.0% 16.7% 25.0% state actors Not client focused 0.0% 0.0% 3.0% 0.0% 0.0% 16.7% 0.0% 0.0% 25.0% 0.0% 12.5% Its advice and strategies do not lend themselves to practical problem 0.0% 11.1% 9.1% 0.0% 12.5% 0.0% 6.3% 0.0% 0.0% 16.7% 12.5% solving Not focused enough on issues that 20.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 21.4% 25.0% 0.0% 12.5% are unique to post-conflict countries Inadequate number of World Bank staff members located in the 20.0% 22.2% 12.1% 60.0% 12.5% 33.3% 12.5% 0.0% 0.0% 16.7% 0.0% country* Other 0.0% 0.0% 6.1% 10.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 71 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which World Bank instruments do you believe are the MOST effective in reducing poverty in Comoros? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Capacity development 27.3% 44.4% 60.6% 40.0% 50.0% 16.7% 43.8% 57.1% 40.0% 16.7% 50.0% Policy based lending / budget support 36.4% 22.2% 15.2% 30.0% 12.5% 33.3% 12.5% 14.3% 40.0% 50.0% 25.0% to the Government Knowledge products/services 0.0% 0.0% 9.1% 10.0% 12.5% 0.0% 0.0% 0.0% 0.0% 16.7% 25.0% Investment lending 72.7% 44.4% 63.6% 60.0% 37.5% 66.7% 56.3% 42.9% 80.0% 83.3% 25.0% Technical assistance 9.1% 22.2% 9.1% 10.0% 37.5% 0.0% 25.0% 21.4% 0.0% 0.0% 25.0% Trust Fund management 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% Co-financing arrangements 0.0% 11.1% 12.1% 0.0% 12.5% 16.7% 6.3% 21.4% 0.0% 16.7% 12.5% Sector-wide approaches 45.5% 22.2% 18.2% 30.0% 12.5% 33.3% 25.0% 21.4% 0.0% 0.0% 12.5% Emergency Recovery lending 9.1% 0.0% 6.1% 0.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 12.5% Other 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 16.7% 0.0% Don’t know 0.0% 0.0% 0.0% 10.0% 12.5% 0.0% 6.3% 0.0% 20.0% 0.0% 0.0% Which of the following bes t des cribes your current pos ition? Office of Em ployee of a Minis try/ PMU/Cons ultant/ Bilateral/ Private Sector/ Pres ident/Prim e Office of Minis terial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minis ter/Minis ter Parliam entarian Im plem entation Agency Bank project Local Gov. Agency Private Bank CSO Media Ins titution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank SHOULD s eek to influence the global 9 6.67 2.60 7 7.29 2.29 29 7.66 2.19 9 7.56 1.88 6 7.67 2.34 6 7.17 1.17 11 6.82 1.94 8 7.88 2.80 1 8.00 3 6.33 3.51 5 6.20 3.42 developm ent agenda as related to “global public goods ”? (1-To no degree at all, 10-To a very significant degree) In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more i n your country to ensure better development results there? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other NGOs 27.3% 22.2% 12.1% 20.0% 0.0% 33.3% 25.0% 35.7% 25.0% 0.0% 25.0% Local Government 18.2% 33.3% 36.4% 20.0% 12.5% 33.3% 6.3% 28.6% 0.0% 16.7% 12.5% Beneficiaries 27.3% 22.2% 27.3% 30.0% 50.0% 16.7% 25.0% 28.6% 25.0% 33.3% 25.0% Private sector* 18.2% 22.2% 39.4% 10.0% 25.0% 16.7% 50.0% 14.3% 0.0% 66.7% 62.5% Community Based Organizations 45.5% 44.4% 33.3% 60.0% 62.5% 16.7% 37.5% 42.9% 50.0% 0.0% 37.5% Donor community 27.3% 0.0% 9.1% 10.0% 0.0% 33.3% 6.3% 0.0% 0.0% 16.7% 12.5% Foundations 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Academia/think tanks/research 0.0% 11.1% 6.1% 10.0% 12.5% 0.0% 12.5% 21.4% 0.0% 33.3% 12.5% institutes Parliament 0.0% 11.1% 3.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Media* 0.0% 11.1% 3.0% 0.0% 12.5% 0.0% 0.0% 0.0% 75.0% 0.0% 0.0% Faith based organizations 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% UN and regional peace keeping forces 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Emerging donors 0.0% 0.0% 3.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% UN agencies 9.1% 0.0% 12.1% 0.0% 0.0% 33.3% 6.3% 7.1% 0.0% 0.0% 0.0% Regional organizations 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Professional organizations 9.1% 0.0% 12.1% 20.0% 12.5% 0.0% 18.8% 21.4% 25.0% 16.7% 0.0% Other 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% *Significantly different between stakeholder groups 72 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent do you agree with the following statements about the World Bank’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank currently plays a relevant role in 11 7.91 1.70 7 8.57 .98 32 7.00 2.71 10 6.80 2.25 8 6.38 2.72 6 6.17 2.48 16 5.00 2.34 14 6.00 2.54 5 7.40 2.30 6 7.17 1.72 7 5.43 1.13 development in Comoros* The World Bank’s work is aligned with what I consider the 9 6.56 2.24 8 6.13 2.59 31 6.03 2.85 10 5.70 2.21 8 5.88 2.23 6 6.50 2.26 16 4.06 1.73 13 5.31 2.56 4 8.00 1.63 6 6.50 1.64 8 4.25 2.49 development priorities for Comoros The World Bank supports programs and strategies that 11 7.09 1.87 9 5.33 2.69 32 6.22 2.66 10 7.00 2.16 7 4.86 2.27 6 6.50 2.66 16 5.00 2.22 13 5.62 2.99 4 6.25 2.06 6 6.00 1.26 7 4.43 2.51 are realistic for Comoros The World Bank treats clients and stakeholders in Comoros 10 8.40 2.07 6 8.00 1.26 29 6.14 3.06 10 7.80 2.10 5 5.80 3.11 5 5.00 1.41 11 5.09 2.51 11 5.00 3.10 4 7.00 2.45 6 7.50 1.76 6 5.83 2.86 with respect* *Significantly different between stakeholder groups To what extent is the World Bank an effective development partner in Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness 8 6.25 1.16 4 6.25 2.87 22 6.09 2.16 7 5.29 1.80 7 5.57 2.51 6 5.33 2.50 12 5.00 1.65 11 5.55 2.70 5 6.40 1.82 5 6.00 2.00 6 5.17 1.47 Flexibility (in terms of the institution’s products and 9 7.00 2.18 6 6.33 2.94 24 6.33 2.20 8 6.13 2.03 7 5.14 1.95 6 5.17 2.04 14 4.29 1.64 10 4.80 2.10 4 6.00 1.83 5 6.00 1.22 7 4.57 1.90 services) Flexibility (in terms of changing 9 6.44 1.94 6 7.17 2.23 28 6.18 2.23 9 6.67 2.29 7 6.00 2.58 6 5.00 1.55 11 5.55 1.37 12 5.67 2.61 5 6.40 1.67 6 5.83 1.47 6 4.83 1.47 country circumstances) Being inclusive 10 5.80 2.49 7 7.29 1.70 27 6.44 2.42 9 6.56 1.94 7 5.29 1.89 6 5.17 1.94 15 5.07 1.83 9 5.56 2.88 3 6.00 0.00 4 6.00 2.16 6 4.83 1.83 Openness 9 6.44 2.88 8 5.63 2.67 23 6.70 2.42 10 7.60 1.84 7 5.57 2.30 6 5.83 2.14 15 5.13 2.00 11 5.45 2.46 4 6.50 1.73 6 5.50 1.22 6 4.33 2.25 Staff accessibility 9 3.89 2.62 7 4.71 2.50 23 5.74 2.34 9 6.22 2.82 7 4.71 2.50 6 4.83 2.32 16 4.13 1.71 11 4.64 2.58 4 6.00 2.45 6 6.67 1.03 8 4.38 2.26 Straightforwardness and 8 8.75 2.38 7 7.14 2.85 25 7.24 2.01 10 7.10 2.60 7 6.29 2.29 6 5.67 3.08 14 6.14 1.75 12 6.42 2.54 4 8.75 1.50 6 7.33 1.63 4 6.75 2.06 honesty Collaboration with groups 9 4.22 2.44 8 4.88 2.47 29 5.79 2.48 9 6.22 2.64 7 5.71 2.81 5 6.20 1.64 16 4.75 2.24 13 6.31 2.29 4 5.75 1.71 4 5.75 1.71 7 4.57 2.37 outside of the Government Collaboration with the 11 8.73 1.74 9 7.33 2.69 29 7.86 1.85 10 8.00 1.70 7 7.14 3.08 5 7.60 1.52 13 7.31 1.75 12 8.25 1.60 5 7.60 2.07 3 7.00 1.00 7 7.86 1.46 Government Collaboration with other donors 8 8.38 1.30 6 5.83 2.32 26 7.23 1.73 7 7.00 2.71 7 7.00 1.15 5 5.20 1.92 13 6.62 1.94 10 7.60 2.27 3 6.67 2.08 3 7.67 1.15 5 6.00 2.74 Follow through over time 6 7.33 1.75 7 7.00 2.24 24 6.25 2.80 8 6.88 1.89 7 6.57 2.51 4 7.00 2.16 12 5.92 2.39 8 6.63 2.83 4 7.50 1.29 4 7.25 .96 7 6.86 3.18 73 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When World Bank assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other The World Bank works too slowly 36.4% 0.0% 15.2% 10.0% 50.0% 16.7% 25.0% 50.0% 40.0% 16.7% 37.5% The Government works inefficiently 45.5% 44.4% 33.3% 40.0% 37.5% 33.3% 56.3% 42.9% 100.0% 33.3% 37.5% There is not an adequate level of 45.5% 88.9% 36.4% 40.0% 25.0% 16.7% 50.0% 42.9% 60.0% 16.7% 25.0% citizen/civil society participation Poor donor coordination 18.2% 22.2% 15.2% 20.0% 0.0% 50.0% 12.5% 0.0% 0.0% 0.0% 25.0% The World Bank does not do 9.1% 44.4% 18.2% 10.0% 0.0% 16.7% 12.5% 7.1% 0.0% 50.0% 25.0% adequate follow through/follow-up Lack of/inadequate levels of 9.1% 0.0% 30.3% 30.0% 25.0% 33.3% 37.5% 14.3% 20.0% 16.7% 12.5% capacity in Government Political pressures and obstacles 18.2% 55.6% 33.3% 30.0% 25.0% 33.3% 6.3% 35.7% 40.0% 33.3% 25.0% Reforms are not well thought out in 9.1% 11.1% 21.2% 20.0% 0.0% 16.7% 12.5% 21.4% 0.0% 50.0% 12.5% light of country challenges The World Bank is not sensitive enough to political/social realities 18.2% 0.0% 27.3% 30.0% 25.0% 50.0% 25.0% 28.6% 20.0% 16.7% 0.0% on the ground The World Bank’s procedures are too complex and not adapted to the 18.2% 0.0% 30.3% 10.0% 37.5% 0.0% 18.8% 28.6% 0.0% 16.7% 37.5% local context Ongoing conflict and instability 18.2% 0.0% 9.1% 30.0% 37.5% 16.7% 0.0% 7.1% 0.0% 0.0% 25.0% Inadequate funding 27.3% 22.2% 18.2% 30.0% 25.0% 0.0% 31.3% 14.3% 20.0% 16.7% 25.0% Other 0.0% 0.0% 6.1% 0.0% 12.5% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% 74 The World Bank Comoros Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) Which of the following bes t des cribes your current pos ition? Office of Em ployee of a Minis try/ PMU/Cons ultant/ Bilateral/ Private Sector/ Pres ident/Prim e Office of Minis terial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minis ter/Minis ter Parliam entarian Im plem entation Agency Bank project Local Gov. Agency Private Bank CSO Media Ins titution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption 11 3.18 2.18 9 4.56 2.55 26 4.65 2.97 9 3.89 2.98 7 2.71 2.43 6 4.17 2.04 15 2.87 1.88 10 3.60 2.84 5 5.00 3.24 4 5.00 2.58 7 3.29 2.63 Inform ation and 8 3.13 2.03 8 5.88 2.36 24 5.04 2.07 9 5.78 2.28 7 3.29 1.50 4 3.75 2.22 11 3.73 1.56 11 5.09 2.30 5 5.00 1.73 5 6.00 2.24 7 3.71 1.70 com m unications technology* Trans port 11 4.64 2.73 8 4.75 2.76 29 4.93 2.95 9 5.00 3.28 8 3.88 1.46 4 4.50 3.42 14 4.29 2.13 12 4.42 2.97 4 3.75 1.71 4 6.25 1.50 8 3.50 2.00 Crim e and violence 8 1.63 .74 7 3.57 2.23 26 4.54 2.89 8 2.63 2.39 7 2.43 1.81 2 2.50 .71 11 2.91 1.64 10 4.20 2.66 3 5.67 1.15 3 5.00 4.00 4 2.75 1.71 Regional conflict and tens ions 7 2.86 2.97 5 5.60 3.21 26 4.50 2.35 7 4.14 2.97 7 4.57 2.15 1 2.00 10 3.80 2.15 11 4.64 2.69 5 6.20 2.86 3 4.33 2.08 4 5.25 1.71 Law and jus tice 8 4.63 3.58 8 4.38 2.92 28 4.43 2.79 9 2.78 2.49 7 3.43 2.30 2 3.00 0.00 15 4.00 1.51 11 3.91 2.51 5 4.20 2.68 5 5.20 1.92 7 5.00 1.29 Urban developm ent 10 4.70 2.95 9 5.78 2.68 28 4.29 2.07 8 4.63 2.62 8 3.75 1.83 3 4.00 1.73 13 3.92 2.02 12 5.00 2.52 5 4.60 1.14 3 3.67 2.52 7 5.71 1.60 Environm ental s us tainability 9 5.00 2.83 7 5.71 2.81 26 5.38 2.52 9 4.78 1.30 7 4.86 1.57 4 4.25 .96 12 4.75 1.66 11 4.45 2.42 3 4.67 2.52 3 3.67 2.52 7 5.00 2.58 Regulatory fram ework 8 4.38 2.83 4 6.00 2.94 26 6.31 2.51 8 5.88 2.23 7 4.29 1.98 5 6.60 .89 14 4.79 1.97 12 4.58 2.57 4 6.50 1.29 6 6.17 1.33 7 5.71 3.20 Bas ic infras tructure 11 5.00 2.76 8 5.00 2.73 27 6.15 2.60 10 5.70 2.50 8 3.88 1.46 6 5.83 2.04 14 4.00 2.42 12 5.33 2.23 4 4.75 2.06 4 7.00 2.45 8 5.88 2.75 Com m unicable/non- 10 5.00 2.11 8 7.13 2.23 25 5.92 2.34 5 4.60 2.88 7 3.86 2.04 3 3.33 1.53 14 5.43 2.03 13 5.85 1.99 5 5.60 2.30 4 5.75 1.50 6 5.67 1.86 com m unicable dis eas es Poverty reduction 9 5.00 2.69 9 5.67 2.87 29 6.10 2.65 9 6.00 1.87 8 4.25 2.12 6 5.83 1.94 15 4.53 1.25 13 5.62 2.87 5 6.00 2.00 3 6.00 1.00 7 6.43 2.44 Gender 8 4.88 2.47 9 5.56 2.60 22 5.36 1.99 5 4.60 1.82 7 3.57 .98 5 4.60 2.70 12 3.50 1.51 13 5.77 2.01 5 6.20 2.17 4 7.00 1.63 7 4.57 2.51 Dom es tic private s ector 9 4.11 2.80 9 4.44 3.00 25 5.04 2.30 7 3.43 1.90 7 3.57 1.27 5 5.00 2.65 14 3.57 1.60 11 5.45 2.58 5 4.80 1.64 5 5.60 1.52 7 3.86 1.57 developm ent Foreign direct inves tm ent 10 4.80 3.26 6 6.17 2.04 23 4.39 2.19 5 3.60 2.07 6 3.33 1.21 4 5.25 2.75 14 3.64 2.06 12 5.25 2.22 5 5.40 2.70 4 4.75 2.99 5 2.20 .84 Local governance and 8 5.25 2.05 7 6.86 1.77 24 5.67 2.50 9 5.56 1.59 8 3.50 1.51 5 5.00 2.83 13 4.92 1.66 13 5.62 2.63 5 5.40 2.41 4 6.25 1.50 8 5.63 2.62 ins titutions Water and s anitation 10 5.40 2.01 9 5.67 2.65 25 5.48 2.55 7 5.14 2.67 8 3.50 1.93 5 5.20 2.17 14 4.57 2.31 12 4.92 2.94 5 4.20 1.92 4 6.00 1.83 8 5.50 3.02 Trade and exports 9 3.33 2.45 9 4.78 2.77 22 4.59 2.22 6 3.50 2.26 7 3.29 .76 3 5.67 3.21 15 4.00 2.27 13 5.00 2.52 4 5.00 2.94 4 3.75 2.50 5 3.40 2.07 Econom ic growth 10 5.20 2.04 9 6.56 2.40 29 5.76 2.44 9 5.78 1.56 7 5.29 1.80 4 6.50 2.38 14 4.29 2.13 13 4.62 2.90 5 5.40 2.41 3 6.00 1.73 7 4.86 1.77 Energy 8 4.13 2.47 9 4.44 3.00 28 4.54 2.59 9 4.56 2.51 8 3.13 1.96 4 5.75 .96 14 4.21 2.42 12 4.50 2.81 5 3.40 3.05 6 4.67 1.86 8 4.00 2.39 Dis as ter m anagem ent 9 5.00 2.45 7 4.71 2.75 25 4.68 2.61 8 5.25 1.58 7 4.14 1.07 4 6.75 2.50 13 4.77 1.59 12 4.58 2.39 4 3.50 1.73 4 4.75 .96 6 4.67 3.39 Public s ector governance/ 10 7.40 2.27 9 7.67 2.06 29 6.72 2.63 10 5.90 2.28 8 4.38 1.51 6 6.67 1.86 14 4.93 1.54 13 6.08 2.36 5 5.40 3.51 6 6.33 1.03 8 5.63 2.92 reform Job creation/em ploym ent 10 3.30 2.54 9 4.22 2.77 27 4.11 2.59 8 3.00 1.93 8 2.75 1.28 2 5.50 2.12 14 2.86 1.70 13 3.85 2.97 5 5.20 3.42 4 4.50 1.00 7 3.71 1.25 Social cohes ion 10 3.60 2.32 8 5.38 2.77 24 5.42 2.34 6 3.00 1.26 7 4.43 1.40 1 3.00 12 4.33 1.61 12 4.33 2.96 4 4.25 1.50 4 6.00 1.83 6 4.00 .89 Financial m arkets 6 2.67 3.14 8 5.88 3.40 23 4.48 2.17 7 3.71 1.70 7 4.43 2.07 1 7.00 11 4.36 1.57 11 5.73 3.26 5 6.60 2.88 4 6.25 2.36 5 3.40 1.52 Equality of opportunity 9 3.33 2.35 6 3.83 3.31 20 4.70 2.49 7 4.43 1.81 7 3.43 1.99 3 4.00 1.73 11 3.82 1.60 11 5.73 2.24 5 6.40 2.70 2 7.00 2.83 6 5.17 2.64 Health 10 6.10 1.52 9 5.67 2.87 28 5.50 2.36 6 4.50 2.66 8 4.25 2.25 4 4.75 1.89 14 4.86 1.99 13 5.23 2.83 4 4.25 2.36 4 5.25 1.26 7 6.00 1.91 Rural developm ent 11 5.09 2.55 8 4.00 2.83 27 4.81 2.45 9 5.78 1.56 7 4.29 1.98 6 6.17 2.71 12 4.50 1.83 14 5.00 3.19 5 4.60 2.07 4 5.75 1.50 7 5.00 2.31 Regional 9 3.44 2.19 7 5.14 2.27 25 5.04 1.99 8 5.25 2.60 7 4.86 1.68 2 3.00 1.41 12 4.58 2.11 12 5.00 2.83 5 5.40 2.88 4 5.25 1.89 6 3.67 1.63 collaboration/integration Food s ecurity 8 3.63 2.50 9 4.78 2.39 26 4.31 2.53 9 5.11 2.67 7 4.14 1.07 2 5.00 4.24 13 4.08 1.26 12 4.33 2.74 5 4.60 2.97 4 4.00 2.16 5 4.20 2.59 Education 11 6.00 2.28 9 6.78 2.73 29 6.34 2.41 8 4.88 2.90 8 5.38 2.50 4 4.75 .96 14 5.36 1.82 13 4.85 3.36 5 5.60 3.05 4 6.75 1.26 6 6.50 1.38 Security/s tabilization/recons truct 8 5.25 3.20 5 3.80 2.28 29 5.38 2.16 6 4.50 2.59 8 4.50 2.07 3 4.33 2.31 12 4.25 2.01 12 5.00 3.02 5 4.80 2.68 3 5.33 .58 7 5.00 3.27 ion Social protection 7 3.29 2.43 8 4.00 3.07 24 4.58 2.32 7 3.29 2.50 7 4.29 2.43 2 2.00 0.00 13 3.62 2.06 11 3.55 2.02 5 5.60 2.51 3 3.00 1.73 5 3.60 2.70 Clim ate change 8 4.50 2.83 6 4.83 2.04 25 4.84 2.61 5 3.80 1.92 7 3.86 1.95 4 4.75 2.50 10 4.90 1.37 11 4.55 2.11 4 5.00 2.83 4 4.25 1.50 5 4.40 3.29 Agricultural developm ent 10 5.10 2.56 9 4.56 2.13 27 5.00 2.54 6 4.00 2.28 8 3.63 1.41 4 5.50 2.89 13 5.31 1.84 12 4.75 3.25 5 6.40 2.30 3 4.33 .58 7 4.29 1.80 Natural res ource m anagem ent* 5 2.20 1.79 9 4.00 2.87 22 3.64 2.84 7 2.14 1.68 8 2.00 1.07 2 2.00 0.00 9 2.33 1.22 12 3.42 2.23 4 7.25 2.22 4 2.75 2.06 4 2.50 1.29 Fis heries m anagem ent and 11 4.82 2.82 8 4.25 1.58 25 4.64 2.20 9 5.67 2.87 8 3.50 2.20 2 7.50 .71 13 3.31 2.14 12 4.42 2.61 4 5.50 1.91 5 4.80 .84 5 3.40 1.67 developm ent Statis tics , econom ic m onitoring/evaluation and 9 5.00 1.66 8 5.50 2.62 30 5.63 2.16 8 5.88 1.64 8 4.88 2.17 5 6.00 1.22 15 4.80 2.14 13 6.23 2.52 4 7.25 1.71 6 5.50 1.22 8 6.00 2.88 planning Revenue/res ource s haring between the Union and the 9 4.00 2.45 8 5.63 2.26 27 5.37 2.19 9 3.33 1.80 7 3.86 2.04 3 5.00 2.65 13 4.00 1.91 12 5.83 2.37 4 5.75 1.50 3 4.00 1.00 6 5.17 1.60 is lands Leveraging rem ittances from 10 3.70 2.50 7 4.71 2.43 24 4.29 2.73 6 3.67 1.63 7 4.43 2.37 3 4.67 3.21 14 3.36 2.10 9 6.33 3.12 3 6.67 2.08 4 4.75 2.87 6 4.50 2.07 the dias pora Econom ic governance 11 7.18 2.68 9 5.67 2.92 26 5.81 3.07 10 6.30 1.89 7 5.00 1.15 5 6.60 2.19 15 4.07 1.67 12 6.17 2.62 4 6.25 2.22 6 6.00 1.67 7 5.57 3.64 *Significantly different between stakeholder groups 75 The World Bank Comoros Country Survey 2013 C. World Bank Effectiveness and Results (continued) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank’s work help to achieve 11 6.73 2.28 8 4.88 2.36 29 6.52 2.26 10 5.50 1.58 6 5.83 2.32 6 5.50 1.87 16 4.56 1.41 13 6.00 1.83 4 6.00 1.83 6 6.00 .63 8 4.75 1.83 development results in Comoros? (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank help to build/strengthen 10 6.40 2.12 8 5.63 2.45 28 6.39 2.59 10 6.10 2.23 8 5.88 2.23 6 7.00 1.67 15 5.47 1.64 12 6.17 2.72 3 5.00 2.00 6 6.17 .98 6 6.83 2.04 existing country systems? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in Comoros ? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank’s financial instruments meet the needs of 11 6.27 2.49 7 6.57 2.99 30 5.97 2.37 8 6.00 2.39 7 4.86 2.12 5 6.80 1.79 14 4.21 1.72 12 6.00 2.59 4 5.75 2.75 5 5.40 .55 7 5.14 2.41 Comoros The World Bank meets Comoros’ needs for knowledge 10 5.40 2.88 9 6.33 2.60 32 5.41 2.33 8 4.50 1.51 8 4.38 1.51 6 5.00 1.79 16 4.94 2.32 14 5.93 3.10 5 6.00 2.55 6 5.33 1.37 8 4.88 2.59 services D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge work and activities in the work you do? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Weekly 9.1% 0.0% 6.1% 44.4% 0.0% 16.7% 12.5% 7.1% 20.0% 33.3% 25.0% Monthly 27.3% 22.2% 18.2% 22.2% 0.0% 33.3% 18.8% 0.0% 40.0% 16.7% 12.5% A few times a year 36.4% 33.3% 39.4% 11.1% 37.5% 50.0% 31.3% 21.4% 40.0% 16.7% 37.5% Rarely 27.3% 33.3% 36.4% 22.2% 50.0% 0.0% 31.3% 71.4% 0.0% 33.3% 25.0% Never 0.0% 11.1% 0.0% 0.0% 12.5% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% 76 The World Bank Comoros Country Survey 2013 D. The World Bank’s Knowledge (continued) When thinking about the development challenges in Comoros, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Public sector governance/ reform 36.4% 33.3% 39.4% 50.0% 25.0% 16.7% 37.5% 14.3% 20.0% 0.0% 25.0% Gender 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social cohesion 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Domestic private sector development 27.3% 22.2% 30.3% 20.0% 12.5% 33.3% 37.5% 21.4% 60.0% 16.7% 25.0% Foreign direct investment 9.1% 11.1% 6.1% 10.0% 12.5% 0.0% 0.0% 7.1% 0.0% 33.3% 25.0% Water and sanitation 9.1% 11.1% 9.1% 20.0% 0.0% 0.0% 12.5% 7.1% 0.0% 0.0% 25.0% Economic governance 9.1% 22.2% 15.2% 0.0% 0.0% 16.7% 12.5% 14.3% 20.0% 16.7% 0.0% Trade and exports 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Energy 45.5% 22.2% 45.5% 60.0% 50.0% 33.3% 62.5% 64.3% 60.0% 50.0% 25.0% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% Disaster management 0.0% 0.0% 0.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Social protection 0.0% 11.1% 3.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Leveraging remittances from the diaspora 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 11.1% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Poverty reduction* 18.2% 44.4% 21.2% 0.0% 0.0% 0.0% 0.0% 7.1% 20.0% 0.0% 0.0% Law and justice 0.0% 0.0% 9.1% 0.0% 12.5% 16.7% 18.8% 0.0% 0.0% 0.0% 25.0% Security/stabilization/reconstruction 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 12.5% Anti corruption* 9.1% 11.1% 0.0% 0.0% 0.0% 33.3% 31.3% 7.1% 0.0% 16.7% 25.0% Financial markets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 12.5% Equality of opportunity 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Education 36.4% 11.1% 15.2% 30.0% 0.0% 33.3% 25.0% 35.7% 0.0% 66.7% 25.0% Crime and violence 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Regional collaboration/integration 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Information and communications 0.0% 0.0% 3.0% 10.0% 0.0% 0.0% 0.0% 0.0% 0.0% 50.0% 0.0% technology* Local governance and institutions 0.0% 11.1% 3.0% 0.0% 0.0% 16.7% 0.0% 0.0% 20.0% 0.0% 0.0% Revenue/resource sharing between the 0.0% 0.0% 6.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Union and the islands Transport 9.1% 0.0% 9.1% 10.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 12.5% Agricultural development 9.1% 22.2% 3.0% 10.0% 12.5% 16.7% 6.3% 14.3% 20.0% 0.0% 12.5% Natural resource management 0.0% 22.2% 3.0% 0.0% 12.5% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Job creation/employment 27.3% 11.1% 18.2% 10.0% 50.0% 0.0% 0.0% 35.7% 40.0% 0.0% 12.5% Health 9.1% 11.1% 9.1% 10.0% 25.0% 16.7% 6.3% 14.3% 0.0% 33.3% 12.5% Statistics, economic 0.0% 0.0% 3.0% 0.0% 12.5% 16.7% 0.0% 7.1% 0.0% 0.0% 0.0% monitoring/evaluation and planning Economic growth 18.2% 11.1% 6.1% 0.0% 12.5% 0.0% 0.0% 0.0% 20.0% 16.7% 0.0% Rural development 0.0% 0.0% 3.0% 0.0% 25.0% 16.7% 18.8% 0.0% 0.0% 0.0% 0.0% Food security 0.0% 0.0% 3.0% 10.0% 12.5% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 3.0% 0.0% 0.0% 16.7% 0.0% 7.1% 0.0% 0.0% 0.0% Regulatory framework 0.0% 0.0% 3.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Basic infrastructure 18.2% 0.0% 3.0% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Fisheries management and development 0.0% 0.0% 9.1% 10.0% 12.5% 0.0% 6.3% 7.1% 20.0% 0.0% 12.5% Communicable/non-communicable 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% diseases *Significantly different between stakeholder groups 77 The World Bank Comoros Country Survey 2013 D. The World Bank’s Knowledge (continued) In Comoros, how effective do you believe the World Bank’s knowledge work and activities are at: (1-Not effective at all, 10-Very effective) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Enhancing your knowledge 8 6.50 1.51 9 6.00 2.29 31 6.45 2.11 9 5.67 2.65 8 4.63 2.13 5 5.60 2.07 10 5.30 2.50 12 5.42 2.94 4 6.00 1.41 6 5.67 1.37 8 4.00 1.31 and/or skills Contributing to good policy 9 7.33 1.80 8 5.88 2.17 30 6.23 2.11 8 4.88 1.89 8 5.25 2.31 4 6.75 1.71 12 5.08 1.83 11 4.82 3.03 3 6.00 1.00 6 5.83 .98 6 5.33 3.01 making Providing support for program 9 6.22 1.99 8 6.38 2.07 30 6.90 2.52 10 7.20 2.44 8 4.88 2.75 5 6.20 1.79 13 5.85 1.72 13 6.08 2.87 4 6.75 2.06 6 6.50 1.38 7 5.14 2.19 implementation In Comoros, to what extent do you believe that the World Bank’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Are timely 9 7.22 1.99 6 7.17 2.14 29 6.79 2.46 9 5.89 2.20 7 5.00 2.08 5 6.80 1.79 14 4.79 2.04 9 4.89 2.42 4 6.50 3.70 6 6.67 1.75 7 5.86 2.54 Include appropriate level of stakeholder involvement during 11 5.27 2.05 8 6.25 1.91 28 5.68 2.26 9 5.78 2.28 7 4.86 .90 5 5.20 1.79 12 4.83 1.95 12 5.00 2.59 4 5.75 1.50 4 6.50 2.52 5 4.60 2.07 preparation Are relevant to Comoros’ 11 7.64 1.57 8 8.25 2.19 32 6.69 2.52 10 6.60 2.12 8 5.13 1.64 5 6.40 2.19 15 5.13 2.10 13 6.31 2.90 5 8.60 .89 6 6.33 1.97 8 6.13 2.70 development priorities* Provide feasible 11 7.18 2.36 8 7.38 2.00 30 6.37 2.22 9 5.67 2.92 8 5.88 2.10 5 5.20 1.30 14 5.43 1.83 11 5.09 2.39 5 7.00 1.58 6 5.50 1.38 8 6.13 2.10 recommendations Are source of relevant information on global good 10 7.60 2.12 9 7.78 2.64 31 7.23 2.31 8 6.63 2.20 7 5.43 1.62 5 5.80 1.48 13 6.38 1.66 12 5.67 2.27 5 6.20 1.64 6 6.83 1.94 8 6.38 2.07 practices Are accessible 10 6.90 2.73 9 6.89 2.62 30 6.37 2.37 9 5.33 2.40 8 4.63 1.69 5 6.00 1.58 14 4.71 2.30 11 5.36 2.98 5 6.00 2.24 6 5.50 2.07 8 6.50 1.60 Are useful in terms of the work 10 7.90 1.97 8 6.50 2.56 32 6.75 2.37 10 7.40 2.01 7 4.57 1.13 5 5.40 2.41 13 5.38 2.43 11 5.45 1.86 5 7.00 .71 6 6.33 1.97 8 6.50 2.67 you do Are adequately disseminated 9 5.22 1.48 8 4.88 2.47 32 4.69 2.15 9 5.44 2.19 7 3.71 1.60 4 5.00 2.16 14 3.79 2.49 12 4.00 1.95 5 7.00 1.58 6 4.33 1.21 7 5.86 2.41 Are appropriately translated* 10 7.10 1.52 6 5.33 2.16 30 5.60 2.31 9 4.78 1.72 8 3.75 1.04 3 5.00 2.65 9 4.67 2.24 12 4.33 2.19 5 6.00 1.87 6 6.17 1.47 7 6.29 1.98 Are adaptable to Comoros’ specific development 11 7.73 1.74 9 6.56 2.24 29 6.83 2.39 10 6.00 2.31 6 4.33 1.63 4 6.50 1.91 14 4.93 2.02 11 6.18 2.14 5 6.80 1.30 4 6.75 2.06 7 5.71 2.06 challenges and country circumstances *Significantly different between stakeholder groups 78 The World Bank Comoros Country Survey 2013 D. The World Bank’s Knowledge (continued) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank’s knowledge work 11 7.45 2.07 8 6.75 2.82 31 7.29 2.15 10 6.30 1.34 8 5.63 2.07 6 5.50 2.07 14 5.36 1.86 14 6.50 2.74 4 8.75 .96 6 7.00 1.79 8 5.88 1.36 and activities make to development results in your country?* Overall, how would you rate the technical quality of the World 10 7.50 2.01 9 5.78 2.33 30 6.40 2.03 10 6.10 1.66 7 4.43 1.51 6 5.67 2.07 13 6.85 1.52 14 5.21 2.12 5 6.60 1.14 6 6.67 1.75 7 6.14 1.21 Bank's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups E. Working with the World Bank To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank disburses 11 3.73 1.85 8 3.88 2.75 30 4.37 2.62 10 6.00 3.06 6 3.50 1.05 5 5.60 3.05 14 3.29 2.02 11 2.82 1.60 4 4.25 2.22 4 3.50 1.73 7 2.14 1.07 funds promptly* The World Bank effectively monitors and evaluates the 11 7.27 2.33 8 8.00 2.07 31 6.77 2.81 10 7.90 1.60 8 4.75 .89 6 6.33 2.73 15 4.93 1.91 13 6.38 2.66 5 6.80 2.17 5 5.40 .89 8 7.25 2.05 projects and programs it supports* The World Bank's approvals and reviews are done in a 9 7.67 2.18 7 6.29 1.98 26 6.69 2.48 10 6.40 2.59 7 4.57 1.51 4 7.00 2.16 12 5.17 1.27 11 6.18 2.56 3 7.33 2.31 3 5.33 .58 8 5.88 1.55 timely fashion The World Bank's “Safeguard Policy” requirements are 8 6.50 2.39 5 6.40 2.51 26 6.42 2.19 9 6.44 2.51 6 5.50 2.07 3 7.67 2.08 13 5.31 1.80 11 5.09 1.81 4 7.00 1.83 4 5.75 1.50 6 5.17 1.60 reasonable The World Bank imposes reasonable conditions on its 10 6.20 2.15 7 7.43 2.44 30 6.37 2.63 10 7.10 2.33 7 3.71 1.11 4 6.75 2.50 13 4.69 2.25 11 5.55 2.62 4 6.00 2.83 6 5.67 1.37 6 5.33 2.16 lending Working with the World Bank increases Comoros’ 10 8.10 2.13 8 6.25 2.82 31 6.68 2.57 9 7.78 1.72 8 5.25 2.38 6 6.50 2.26 16 6.00 1.59 13 7.00 2.38 4 6.50 2.65 6 7.17 1.47 8 5.88 3.18 institutional capacity The World Bank ensures consistency and continuity 6 5.67 2.73 5 5.00 2.92 25 5.16 2.56 10 5.90 2.18 7 4.29 2.14 1 6.00 10 5.20 1.75 8 4.88 3.31 4 5.75 2.50 3 5.33 1.53 4 3.00 1.41 through staff changes The World Bank's teams and 10 7.00 2.67 7 7.57 2.15 27 6.56 2.38 9 7.56 1.88 6 4.83 2.71 5 5.00 2.45 13 6.08 2.02 10 5.80 2.94 2 5.50 .71 4 7.25 2.22 7 6.00 2.71 visits are well coordinated Where country systems are adequate, the World Bank 11 6.73 2.20 8 8.00 1.31 21 6.62 3.12 9 6.67 2.12 6 6.17 2.23 2 7.50 .71 7 5.57 2.23 8 6.00 2.62 3 6.67 3.06 4 6.50 2.38 6 6.50 3.56 makes appropriate use of them The World Bank provides effective implementation 11 7.00 1.95 8 6.50 2.56 30 6.43 2.58 10 8.40 1.78 7 3.57 1.13 4 6.75 1.26 11 5.55 2.16 13 6.23 2.86 3 7.00 3.00 4 7.00 1.83 7 6.29 1.89 support* *Significantly different between stakeholder groups 79 The World Bank Comoros Country Survey 2013 E. Working with the World Bank (continued) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank is adequately 9 4.00 2.35 8 3.25 2.38 26 4.88 2.47 10 3.00 2.58 6 3.17 1.17 6 3.17 1.83 13 3.92 1.80 10 4.30 2.06 4 3.75 2.22 5 4.20 .45 6 2.00 1.67 staffed in Comoros? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank in Comoros Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD How significant a role do you believe the World Bank 11 8.82 1.47 9 8.00 1.87 33 8.06 2.42 10 8.10 1.60 8 8.00 1.93 6 7.50 1.76 15 7.40 2.06 14 7.29 2.30 5 8.60 1.52 6 8.00 1.10 7 8.86 1.21 SHOULD play in Comoros’ development in the near future? (1-Not a significant role at all, 10-Very significant role) Which of the following SHOULD the World Bank do to make itself of greater value in Comoros? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Improve the quality of its experts as related to Comoros’ specific 40.0% 0.0% 37.5% 11.1% 37.5% 50.0% 25.0% 35.7% 20.0% 33.3% 14.3% challenges Reduce the complexity of obtaining 40.0% 55.6% 50.0% 33.3% 37.5% 16.7% 50.0% 50.0% 40.0% 66.7% 42.9% World Bank financing Focus primarily on advocacy issues 10.0% 22.2% 3.1% 11.1% 0.0% 0.0% 0.0% 14.3% 40.0% 16.7% 0.0% Improve the competitiveness of its 10.0% 22.2% 15.6% 0.0% 12.5% 16.7% 18.8% 21.4% 0.0% 0.0% 0.0% financing compared to markets Reach out more to groups outside of 40.0% 33.3% 25.0% 33.3% 37.5% 0.0% 75.0% 42.9% 40.0% 16.7% 28.6% government Ensure greater selectivity in its work 0.0% 11.1% 3.1% 11.1% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 14.3% Provide more adequate data/knowledge/statistics/figures 0.0% 11.1% 25.0% 22.2% 0.0% 16.7% 6.3% 0.0% 40.0% 16.7% 0.0% on Comoros’ economy Offer more innovative financial 10.0% 0.0% 12.5% 0.0% 25.0% 33.3% 0.0% 7.1% 0.0% 0.0% 42.9% products* Offer more innovative knowledge 0.0% 11.1% 0.0% 11.1% 25.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% services Work faster 0.0% 22.2% 0.0% 11.1% 0.0% 0.0% 12.5% 14.3% 20.0% 33.3% 28.6% Increase the level of World Bank 30.0% 11.1% 18.8% 44.4% 25.0% 50.0% 6.3% 14.3% 0.0% 0.0% 14.3% staffing in Comoros’ office Other 10.0% 0.0% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% *Significantly different between stakeholder groups 80 The World Bank Comoros Country Survey 2013 F. The Future Role of the World Bank in Comoros (continued) Below is a list of development priorities in Comoros. Which THREE areas below would benefit most from the World Bank playing a leading role among international partners in Comoros? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Building capacity of state 45.5% 33.3% 51.5% 20.0% 37.5% 50.0% 43.8% 50.0% 20.0% 16.7% 50.0% institutions Strengthening public financial 54.5% 55.6% 60.6% 60.0% 50.0% 83.3% 62.5% 35.7% 60.0% 50.0% 62.5% management Strengthening conflict resolution 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 6.3% 14.3% 0.0% 0.0% 0.0% mechanisms Increasing access to justice systems 27.3% 44.4% 27.3% 20.0% 50.0% 16.7% 50.0% 42.9% 0.0% 66.7% 25.0% Strengthening security mechanisms 18.2% 11.1% 6.1% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Reducing violence 0.0% 0.0% 3.0% 10.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 12.5% Increasing access to basic services* 36.4% 22.2% 33.3% 80.0% 12.5% 66.7% 31.3% 7.1% 80.0% 16.7% 50.0% Building social safety nets 9.1% 0.0% 3.0% 20.0% 0.0% 0.0% 6.3% 28.6% 0.0% 0.0% 0.0% Generating jobs 54.5% 77.8% 51.5% 50.0% 62.5% 66.7% 56.3% 64.3% 60.0% 100.0% 37.5% Improving livelihoods 18.2% 11.1% 21.2% 30.0% 37.5% 0.0% 12.5% 14.3% 40.0% 16.7% 25.0% Increasing cohesion 9.1% 0.0% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Stimulating dialogue to promote 0.0% 11.1% 24.2% 0.0% 25.0% 0.0% 0.0% 21.4% 0.0% 0.0% 0.0% peace and stability Support regional collaboration and 9.1% 33.3% 6.1% 10.0% 25.0% 16.7% 6.3% 14.3% 40.0% 16.7% 12.5% integration *Significantly different between stakeholder groups Below is a list of development priorities in Comoros. Which THREE areas below would benefit most from other donors in Comoros? (Choose no more than THREE) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Building capacity of state 27.3% 33.3% 43.8% 40.0% 50.0% 66.7% 43.8% 42.9% 60.0% 16.7% 62.5% institutions Strengthening public financial 18.2% 11.1% 28.1% 40.0% 50.0% 16.7% 25.0% 28.6% 40.0% 16.7% 37.5% management Strengthening conflict resolution 18.2% 44.4% 25.0% 60.0% 25.0% 16.7% 6.3% 14.3% 0.0% 0.0% 25.0% mechanisms Increasing access to justice systems 27.3% 22.2% 12.5% 20.0% 25.0% 16.7% 43.8% 28.6% 40.0% 33.3% 0.0% Strengthening security mechanisms 18.2% 33.3% 21.9% 30.0% 0.0% 16.7% 25.0% 28.6% 40.0% 16.7% 25.0% Reducing violence 18.2% 44.4% 9.4% 10.0% 12.5% 0.0% 6.3% 14.3% 0.0% 0.0% 0.0% Increasing access to basic services 27.3% 0.0% 28.1% 20.0% 50.0% 33.3% 25.0% 50.0% 0.0% 50.0% 50.0% Building social safety nets 0.0% 0.0% 12.5% 10.0% 0.0% 16.7% 6.3% 7.1% 0.0% 16.7% 0.0% Generating jobs 27.3% 33.3% 28.1% 20.0% 25.0% 33.3% 25.0% 21.4% 40.0% 33.3% 25.0% Improving livelihoods 18.2% 11.1% 34.4% 20.0% 12.5% 16.7% 12.5% 14.3% 40.0% 33.3% 0.0% Increasing cohesion 36.4% 11.1% 12.5% 20.0% 12.5% 0.0% 12.5% 21.4% 40.0% 0.0% 12.5% Stimulating dialogue to promote 36.4% 11.1% 12.5% 10.0% 0.0% 33.3% 18.8% 21.4% 0.0% 0.0% 0.0% peace and stability Support regional collaboration and 9.1% 33.3% 31.3% 0.0% 37.5% 0.0% 31.3% 7.1% 0.0% 50.0% 37.5% integration 81 The World Bank Comoros Country Survey 2013 G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Comoros ? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Local newspapers 45.5% 75.0% 69.7% 50.0% 87.5% 66.7% 81.3% 78.6% 80.0% 83.3% 62.5% International newspapers 9.1% 0.0% 6.1% 0.0% 0.0% 0.0% 0.0% 0.0% 20.0% 16.7% 12.5% Local radio 18.2% 37.5% 12.1% 0.0% 25.0% 16.7% 12.5% 35.7% 20.0% 16.7% 12.5% International radio 18.2% 0.0% 3.0% 30.0% 12.5% 0.0% 6.3% 14.3% 20.0% 0.0% 0.0% Local television 18.2% 25.0% 18.2% 10.0% 12.5% 16.7% 18.8% 42.9% 0.0% 16.7% 0.0% International television 18.2% 0.0% 9.1% 10.0% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 12.5% Periodicals 0.0% 0.0% 6.1% 0.0% 12.5% 16.7% 6.3% 7.1% 0.0% 0.0% 12.5% Internet* 45.5% 37.5% 48.5% 80.0% 37.5% 16.7% 62.5% 7.1% 40.0% 50.0% 62.5% Social media 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% Blogs 0.0% 0.0% 3.0% 10.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% Mobile phones 0.0% 12.5% 3.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Instant messaging 0.0% 0.0% 3.0% 0.0% 0.0% 0.0% 6.3% 0.0% 0.0% 0.0% 0.0% Other 0.0% 0.0% 12.1% 10.0% 12.5% 16.7% 0.0% 0.0% 0.0% 0.0% 12.5% *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other World Bank website 36.4% 33.3% 45.5% 80.0% 50.0% 0.0% 37.5% 35.7% 20.0% 16.7% 50.0% Direct contact with World Bank 72.7% 66.7% 42.4% 40.0% 25.0% 50.0% 56.3% 35.7% 60.0% 50.0% 25.0% e-newsletters 9.1% 0.0% 18.2% 0.0% 0.0% 33.3% 12.5% 0.0% 0.0% 33.3% 12.5% Instant messaging 18.2% 11.1% 3.0% 0.0% 25.0% 16.7% 6.3% 14.3% 20.0% 0.0% 12.5% World Bank 45.5% 44.4% 54.5% 50.0% 37.5% 16.7% 25.0% 71.4% 80.0% 66.7% 62.5% seminars/workshops/conferences World Bank publications and other 0.0% 22.2% 27.3% 30.0% 50.0% 83.3% 25.0% 21.4% 20.0% 33.3% 25.0% written materials Mobile phones 0.0% 11.1% 0.0% 0.0% 12.5% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% Social media 9.1% 11.1% 6.1% 0.0% 0.0% 0.0% 12.5% 7.1% 0.0% 0.0% 12.5% Blogs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 7.1% 0.0% 0.0% 0.0% Other 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 7.1% 0.0% 0.0% 0.0% Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not a list of exceptions? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Yes 54.5% 22.2% 9.1% 40.0% 25.0% 16.7% 12.5% 15.4% 40.0% 16.7% 12.5% No 45.5% 77.8% 90.9% 60.0% 75.0% 83.3% 87.5% 84.6% 60.0% 83.3% 87.5% Have you requested information from the World Bank on its activities in the past year? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Yes 27.3% 22.2% 9.4% 40.0% 0.0% 16.7% 37.5% 21.4% 60.0% 50.0% 37.5% No 72.7% 77.8% 90.6% 60.0% 100.0% 83.3% 62.5% 78.6% 40.0% 50.0% 62.5% 82 The World Bank Comoros Country Survey 2013 G. Communication and Information Sharing (continued) Were you able to obtain this information? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Yes 100.0% 50.0% 40.0% 100.0% 0.0% 0.0% 71.4% 25.0% 33.3% 100.0% 75.0% No 0.0% 50.0% 60.0% 0.0% 0.0% 100.0% 28.6% 75.0% 66.7% 0.0% 25.0% Do you have access to the Internet? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Yes 81.8% 77.8% 93.9% 100.0% 75.0% 100.0% 100.0% 92.9% 100.0% 100.0% 87.5% No 18.2% 22.2% 6.1% 0.0% 25.0% 0.0% 0.0% 7.1% 0.0% 0.0% 12.5% Do you use/have used the World Bank website? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Yes 45.5% 33.3% 27.3% 70.0% 25.0% 66.7% 56.3% 35.7% 40.0% 33.3% 50.0% No 54.5% 66.7% 72.7% 30.0% 75.0% 33.3% 43.8% 64.3% 60.0% 66.7% 50.0% Which do you primarily use? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other The World Bank's country website 60.0% 66.7% 33.3% 0.0% 0.0% 25.0% 55.6% 50.0% 0.0% 50.0% 0.0% The World Bank's main website 40.0% 33.3% 66.7% 100.0% 100.0% 75.0% 44.4% 50.0% 100.0% 50.0% 100.0% Which Internet connection do you use primarily when visiting a World Bank website? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other High speed 0.0% 66.7% 77.8% 71.4% 0.0% 100.0% 77.8% 60.0% 100.0% 50.0% 50.0% Dial-up 100.0% 33.3% 22.2% 28.6% 100.0% 0.0% 22.2% 40.0% 0.0% 50.0% 50.0% 83 The World Bank Comoros Country Survey 2013 G. Communication and Information Sharing (continued) Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which of the following best describes your current position? Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD I use/consult World Bank data more currently than I did a few 11 5.45 2.50 8 4.00 2.51 29 4.31 2.59 10 6.80 3.12 6 4.17 2.86 4 3.75 .96 12 4.75 2.34 13 4.54 2.93 3 4.67 2.31 6 4.00 1.55 8 6.25 1.91 years ago I find the World Bank websites 5 5.80 2.28 3 6.33 2.08 9 6.89 2.47 6 6.17 2.93 2 4.50 .71 3 6.33 .58 8 5.50 1.51 5 6.60 2.51 2 6.00 0.00 2 8.00 0.00 3 6.67 1.53 easy to navigate. I find the information on the 4 7.50 1.00 3 6.33 1.53 9 8.44 2.07 6 7.00 2.10 2 6.00 0.00 3 6.33 1.53 8 6.75 1.16 5 7.00 1.87 2 7.00 1.41 2 8.50 2.12 3 6.67 2.08 World Bank’s websites useful. When I need information from the World Bank I know how to 8 5.75 1.91 7 4.86 2.04 20 5.85 2.66 7 5.86 2.79 5 4.80 1.30 5 5.80 1.30 11 5.64 1.86 11 5.55 2.66 2 6.00 0.00 5 4.80 1.79 6 4.33 2.50 find it The World Bank is responsive to my information requests and 9 4.22 3.07 6 4.83 1.94 17 5.53 3.16 8 8.00 1.93 6 5.00 2.10 3 5.33 2.52 9 5.22 2.49 10 4.70 3.09 2 4.50 .71 3 4.00 1.00 7 2.71 1.70 inquiries H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country?* Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. Percentage of Respondents Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Yes 72.7% 22.2% 59.4% 100.0% 37.5% 83.3% 18.8% 35.7% 40.0% 100.0% 28.6% No 27.3% 77.8% 40.6% 0.0% 62.5% 16.7% 81.3% 64.3% 60.0% 0.0% 71.4% *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank in Comoros? (Choose no more than TWO) Office of Employee of a Ministry/ PMU/Consultant/ Bilateral/ Private Sector/ Percentage of Respondents President/Prime Office of Ministerial Dep/ Contractor on Multilateral Financial Sector/ Independent Gov. (Responses Combined) Minister/Minister Parliamentarian Implementation Agency Bank project Local Gov. Agency Private Bank CSO Media Institution Other Observer 36.4% 37.5% 22.6% 0.0% 25.0% 16.7% 46.7% 46.2% 60.0% 0.0% 14.3% Use World Bank reports/data 36.4% 12.5% 29.0% 60.0% 25.0% 33.3% 20.0% 23.1% 40.0% 16.7% 57.1% Engage in World Bank 18.2% 37.5% 22.6% 50.0% 50.0% 33.3% 40.0% 7.7% 40.0% 0.0% 28.6% related/sponsored events/activities Collaborate as part of my 63.6% 37.5% 74.2% 70.0% 50.0% 33.3% 40.0% 46.2% 20.0% 83.3% 28.6% professional duties Use World Bank website for 0.0% 12.5% 16.1% 10.0% 12.5% 33.3% 40.0% 23.1% 20.0% 16.7% 42.9% information, data, research, etc. 84 The World Bank Comoros Country Survey 2013 Appendix C: Responses to All Questions by Geographic Location A. General Issues facing Comoros In general, would you say that Comoros is headed in...?* Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan The right direction 67.2% 55.6% 73.3% 51.4% The wrong direction 10.4% 11.1% 0.0% 5.7% Not sure 22.4% 33.3% 26.7% 42.9% *Significantly different between locations Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development priorities in Comoros? (Choose no more than THREE) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Social protection 6.0% 0.0% 6.7% 8.6% Transport 14.9% 11.1% 20.0% 25.7% Security/stabilization/reconstruction 6.0% 0.0% 13.3% 8.6% Public sector governance/ reform 37.3% 44.4% 33.3% 40.0% Fisheries management and development* 4.5% 33.3% 13.3% 8.6% Regional collaboration/integration 0.0% 0.0% 0.0% 0.0% Gender 0.0% 0.0% 0.0% 0.0% Domestic private sector development 6.0% 0.0% 26.7% 11.4% Foreign direct investment 6.0% 0.0% 6.7% 2.9% Water and sanitation 7.5% 0.0% 0.0% 8.6% Energy 40.3% 55.6% 13.3% 31.4% Regional conflict and tensions 0.0% 0.0% 0.0% 0.0% Job creation/employment* 6.0% 22.2% 40.0% 28.6% Leveraging remittances from the diaspora 4.5% 0.0% 0.0% 0.0% Rural development 1.5% 0.0% 6.7% 5.7% Financial markets 0.0% 0.0% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% Environmental sustainability 0.0% 0.0% 6.7% 2.9% Equality of opportunity 7.5% 0.0% 0.0% 5.7% Health 14.9% 11.1% 6.7% 14.3% Education 16.4% 11.1% 0.0% 8.6% Poverty reduction 14.9% 22.2% 33.3% 25.7% Food security 1.5% 11.1% 13.3% 5.7% Social cohesion 1.5% 0.0% 0.0% 0.0% Statistics, economic monitoring/evaluation and planning 1.5% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% Agricultural development 9.0% 0.0% 13.3% 11.4% Trade and exports* 1.5% 22.2% 0.0% 0.0% Crime and violence 1.5% 0.0% 6.7% 0.0% Revenue/resource sharing between the Union and the 0.0% 0.0% 6.7% 0.0% islands Economic growth* 6.0% 22.2% 0.0% 0.0% Law and justice 25.4% 11.1% 6.7% 14.3% Regulatory framework 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% Economic governance 14.9% 11.1% 0.0% 11.4% Basic infrastructure 11.9% 0.0% 20.0% 5.7% Local governance and institutions 0.0% 0.0% 0.0% 2.9% Natural resource management* 0.0% 0.0% 0.0% 8.6% Anti corruption* 22.4% 0.0% 6.7% 2.9% Disaster management 6.0% 0.0% 0.0% 0.0% Information and communications technology 1.5% 11.1% 0.0% 0.0% *Significantly different between locations 85 The World Bank Comoros Country Survey 2013 A. General Issues facing Comoros (continued) Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed belo w do you believe would contribute most to reducing poverty in Comoros? (Choose no more than THREE) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Water and sanitation 6.0% 11.1% 13.3% 8.8% Equality of opportunity 7.5% 11.1% 0.0% 17.6% Economic growth 31.3% 33.3% 20.0% 14.7% Statistics, economic monitoring/evaluation and planning 6.0% 0.0% 0.0% 2.9% Climate change 3.0% 0.0% 6.7% 0.0% Regional conflict and tensions 1.5% 0.0% 0.0% 2.9% Regional collaboration/integration 3.0% 0.0% 6.7% 5.9% Gender 1.5% 0.0% 0.0% 0.0% Rural development 13.4% 22.2% 20.0% 32.4% Urban development 1.5% 11.1% 0.0% 0.0% Regulatory framework 1.5% 0.0% 0.0% 0.0% Revenue/resource sharing between the Union and the 3.0% 0.0% 13.3% 8.8% islands Local governance and institutions* 1.5% 0.0% 20.0% 2.9% Basic infrastructure 14.9% 11.1% 0.0% 8.8% Social protection 9.0% 0.0% 6.7% 0.0% Law and justice 9.0% 0.0% 13.3% 8.8% Transport 7.5% 0.0% 0.0% 14.7% Crime and violence 0.0% 0.0% 0.0% 0.0% Fisheries management and development 7.5% 22.2% 13.3% 11.8% Communicable/non-communicable diseases 1.5% 0.0% 0.0% 0.0% Information and communications technology 0.0% 0.0% 0.0% 0.0% Security/stabilization/reconstruction 4.5% 0.0% 0.0% 2.9% Anti corruption 25.4% 11.1% 20.0% 11.8% Domestic private sector development 19.4% 33.3% 26.7% 14.7% Economic governance* 7.5% 33.3% 0.0% 2.9% Foreign direct investment 3.0% 0.0% 13.3% 2.9% Energy 22.4% 22.2% 6.7% 29.4% Public sector governance/ reform 6.0% 22.2% 13.3% 11.8% Social cohesion 0.0% 0.0% 0.0% 0.0% Education 17.9% 0.0% 13.3% 17.6% Natural resource management 6.0% 0.0% 0.0% 2.9% Environmental sustainability 1.5% 0.0% 0.0% 5.9% Leveraging remittances from the diaspora 0.0% 0.0% 0.0% 0.0% Health 6.0% 0.0% 0.0% 5.9% Agricultural development 11.9% 11.1% 26.7% 26.5% Disaster management 0.0% 0.0% 0.0% 0.0% Job creation/employment 29.9% 33.3% 26.7% 20.6% Financial markets 1.5% 0.0% 0.0% 0.0% Trade and exports 1.5% 0.0% 6.7% 0.0% Food security 4.5% 11.1% 13.3% 2.9% *Significantly different between locations 86 The World Bank Comoros Country Survey 2013 A. General Issues facing Comoros (continued) Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Comoros? (Choose no more than THREE) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Energy 47.8% 88.9% 33.3% 54.3% Gender 0.0% 0.0% 0.0% 0.0% Equality of opportunity 3.0% 0.0% 0.0% 2.9% Regional collaboration/integration 4.5% 0.0% 0.0% 11.4% Social protection 0.0% 0.0% 0.0% 0.0% Climate change 0.0% 0.0% 0.0% 0.0% Anti corruption 19.4% 11.1% 40.0% 20.0% Revenue/resource sharing between the Union and the 3.0% 0.0% 0.0% 0.0% islands Disaster management 0.0% 0.0% 0.0% 0.0% Regional conflict and tensions 1.5% 0.0% 0.0% 0.0% Rural development 6.0% 11.1% 13.3% 5.7% Foreign direct investment 20.9% 22.2% 26.7% 22.9% Urban development 1.5% 0.0% 0.0% 0.0% Water and sanitation 3.0% 0.0% 0.0% 2.9% Trade and exports 16.4% 22.2% 13.3% 14.3% Information and communications technology 6.0% 11.1% 0.0% 5.7% Regulatory framework 0.0% 0.0% 0.0% 0.0% Communicable/non-communicable diseases 1.5% 0.0% 0.0% 0.0% Statistics, economic monitoring/evaluation and planning 1.5% 0.0% 6.7% 8.6% Social cohesion 0.0% 0.0% 0.0% 2.9% Public sector governance/ reform 14.9% 22.2% 20.0% 5.7% Domestic private sector development 26.9% 11.1% 20.0% 20.0% Job creation/employment 20.9% 11.1% 40.0% 25.7% Agricultural development 13.4% 44.4% 6.7% 17.1% Food security 1.5% 0.0% 0.0% 0.0% Transport 9.0% 0.0% 6.7% 14.3% Economic governance 11.9% 0.0% 20.0% 14.3% Security/stabilization/reconstruction 3.0% 0.0% 0.0% 2.9% Education 7.5% 0.0% 0.0% 8.6% Natural resource management 4.5% 22.2% 6.7% 2.9% Environmental sustainability 1.5% 0.0% 0.0% 2.9% Health 1.5% 0.0% 0.0% 2.9% Fisheries management and development 17.9% 11.1% 20.0% 11.4% Basic infrastructure 10.4% 11.1% 20.0% 0.0% Law and justice 4.5% 0.0% 6.7% 5.7% Local governance and institutions 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 0.0% 2.9% Financial markets 3.0% 0.0% 0.0% 5.7% Leveraging remittances from the diaspora 11.9% 0.0% 0.0% 2.9% B. Overall Attitudes toward the World Bank Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD How familiar are you with the work of the World 67 5.60 1.97 9 5.33 2.24 15 5.27 2.19 35 5.23 2.21 Bank in Comoros? (1-Not familiar at all, 10-Extremely familiar) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Overall, please rate your impression of the World 63 5.56 1.99 9 5.11 2.32 15 6.67 2.02 29 5.21 1.80 Bank’s effectiveness in Comoros? (1-Not effective at all, 10-Very effective) 87 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank's staff is well prepared to help Comoros solve its most 60 5.75 2.14 9 6.78 2.77 14 6.57 1.60 25 5.80 2.16 complicated development challenges? (1-To no degree at all, 10-To a very significant degree) When thinking about how the World Bank can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Comoros? (Choose no more than THREE) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Social protection 3.0% 0.0% 0.0% 5.9% Security/stabilization/reconstruction 4.5% 0.0% 6.7% 11.8% Public sector governance/ reform 29.9% 22.2% 33.3% 29.4% Transport 22.4% 11.1% 6.7% 23.5% Fisheries management and development 4.5% 22.2% 13.3% 11.8% Poverty reduction 25.4% 11.1% 33.3% 26.5% Regional collaboration/integration 1.5% 0.0% 0.0% 2.9% Gender 0.0% 0.0% 0.0% 0.0% Crime and violence 0.0% 0.0% 6.7% 0.0% Rural development 10.4% 11.1% 20.0% 14.7% Domestic private sector development 11.9% 22.2% 20.0% 11.8% Foreign direct investment 4.5% 0.0% 6.7% 8.8% Water and sanitation 6.0% 0.0% 0.0% 5.9% Energy* 46.3% 66.7% 6.7% 17.6% Social cohesion 0.0% 0.0% 0.0% 5.9% Leveraging remittances from the diaspora 6.0% 0.0% 0.0% 2.9% Job creation/employment 11.9% 33.3% 33.3% 29.4% Financial markets 1.5% 0.0% 0.0% 2.9% Urban development 1.5% 0.0% 0.0% 2.9% Environmental sustainability 0.0% 0.0% 0.0% 0.0% Equality of opportunity 0.0% 0.0% 0.0% 0.0% Regional conflict and tensions 1.5% 0.0% 6.7% 0.0% Health 13.4% 11.1% 20.0% 17.6% Education 23.9% 22.2% 6.7% 14.7% Statistics, economic monitoring/evaluation and planning 4.5% 0.0% 0.0% 2.9% Food security 3.0% 0.0% 6.7% 2.9% Climate change 0.0% 0.0% 0.0% 2.9% Agricultural development 14.9% 0.0% 13.3% 11.8% Trade and exports 3.0% 11.1% 0.0% 0.0% Economic growth 4.5% 11.1% 6.7% 2.9% Revenue/resource sharing between the Union and the 0.0% 0.0% 6.7% 0.0% islands Law and justice 6.0% 11.1% 0.0% 5.9% Local governance and institutions 3.0% 0.0% 0.0% 5.9% Regulatory framework 0.0% 0.0% 0.0% 5.9% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 0.0% Basic infrastructure 10.4% 11.1% 13.3% 2.9% Economic governance 9.0% 0.0% 20.0% 0.0% Natural resource management 1.5% 11.1% 6.7% 2.9% Information and communications technology 1.5% 11.1% 0.0% 0.0% Anti corruption 7.5% 0.0% 6.7% 5.9% Disaster management 1.5% 0.0% 0.0% 0.0% *Significantly different between locations 88 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Comoros? 1st Greatest Value Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Financial resources: investment lending 39.4% 44.4% 28.6% 51.4% Financial resources: policy based lending / budget support to 12.1% 11.1% 14.3% 11.4% the Government Mobilizing third party financial resources 9.1% 22.2% 21.4% 2.9% Technical assistance 6.1% 11.1% 0.0% 2.9% Policy advice 3.0% 0.0% 0.0% 0.0% Donor coordination 4.5% 0.0% 14.3% 5.7% Data 1.5% 0.0% 0.0% 5.7% Training/capacity building 18.2% 11.1% 14.3% 11.4% Studies/analyses 0.0% 0.0% 0.0% 2.9% Convening/facilitating 0.0% 0.0% 0.0% 0.0% Linkage to non-Bank expertise 1.5% 0.0% 0.0% 2.9% Strategy formulation 3.0% 0.0% 7.1% 2.9% Other 1.5% 0.0% 0.0% 0.0% 2nd Greatest Value Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Financial resources: investment lending 12.1% 11.1% 7.1% 8.6% Financial resources: policy based lending / budget support to 4.5% 11.1% 7.1% 11.4% the Government Mobilizing third party financial resources 9.1% 22.2% 14.3% 8.6% Technical assistance 16.7% 11.1% 21.4% 14.3% Policy advice 7.6% 0.0% 0.0% 2.9% Donor coordination 7.6% 0.0% 0.0% 0.0% Data 1.5% 0.0% 0.0% 0.0% Training/capacity building* 9.1% 33.3% 0.0% 37.1% Studies/analyses 1.5% 11.1% 0.0% 2.9% Convening/facilitating 3.0% 0.0% 7.1% 0.0% Linkage to non-Bank expertise 6.1% 0.0% 0.0% 2.9% Strategy formulation* 21.2% 0.0% 42.9% 11.4% Other 0.0% 0.0% 0.0% 0.0% *Significantly different between locations Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Comoros? (Choose no more than TWO) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Staff too inaccessible 9.0% 22.2% 0.0% 3.0% Not exploring alternative policy options 4.5% 0.0% 20.0% 6.1% Not adequately sensitive to political/social realities in Comoros 20.9% 33.3% 40.0% 27.3% Not enough public disclosure of its work 23.9% 22.2% 6.7% 27.3% Arrogant in its approach 6.0% 0.0% 0.0% 6.1% Not aligned with country priorities 11.9% 0.0% 0.0% 12.1% The credibility of its knowledge/data 0.0% 0.0% 0.0% 3.0% Not willing to honestly criticize policies and reform efforts in the 11.9% 11.1% 6.7% 12.1% country Too influenced by developed countries 10.4% 0.0% 13.3% 18.2% Imposing technocratic solutions without regard to political 13.4% 11.1% 6.7% 6.1% realities World Bank processes too slow and complex 17.9% 33.3% 46.7% 18.2% Too bureaucratic in its operational policies and procedures 9.0% 0.0% 6.7% 12.1% Not aligned with other donors’ work 3.0% 0.0% 0.0% 0.0% Not collaborating enough with non-state actors 13.4% 0.0% 13.3% 18.2% Not client focused 3.0% 0.0% 0.0% 6.1% Its advice and strategies do not lend themselves to practical 7.5% 22.2% 0.0% 3.0% problem solving Not focused enough on issues that are unique to post-conflict 3.0% 0.0% 6.7% 15.2% countries Inadequate number of World Bank staff members located in the 17.9% 22.2% 26.7% 6.1% country Other 3.0% 11.1% 6.7% 0.0% 89 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) Which World Bank instruments do you believe are the MOST effective in reducing poverty in Comoros? (Choose no more than TWO) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Capacity development 41.8% 55.6% 53.3% 48.6% Policy based lending / budget support to the Government 19.4% 11.1% 40.0% 22.9% Knowledge products/services 7.5% 11.1% 0.0% 5.7% Investment lending 56.7% 77.8% 46.7% 57.1% Technical assistance 13.4% 11.1% 33.3% 11.4% Trust Fund management 6.0% 0.0% 0.0% 0.0% Co-financing arrangements 10.4% 11.1% 13.3% 8.6% Sector-wide approaches 17.9% 22.2% 6.7% 34.3% Emergency Recovery lending 4.5% 0.0% 6.7% 5.7% Other 3.0% 0.0% 0.0% 2.9% Don’t know 6.0% 0.0% 0.0% 0.0% Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank SHOULD seek to influence the global development 51 7.33 2.07 7 6.86 1.86 12 7.00 2.30 24 7.50 2.75 agenda as related to “global public goods”? (1-To no degree at all, 10-To a very significant degree) In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan NGOs 22.4% 0.0% 13.3% 23.5% Local Government 20.9% 11.1% 20.0% 32.4% Beneficiaries 25.4% 22.2% 40.0% 29.4% Private sector 32.8% 22.2% 46.7% 26.5% Community Based Organizations 31.3% 55.6% 60.0% 41.2% Donor community 11.9% 22.2% 6.7% 2.9% Foundations 1.5% 11.1% 0.0% 0.0% Academia/think tanks/research institutes 13.4% 11.1% 0.0% 8.8% Parliament 3.0% 11.1% 0.0% 0.0% Media 3.0% 0.0% 0.0% 11.8% Faith based organizations* 0.0% 11.1% 0.0% 0.0% UN and regional peace keeping forces 0.0% 0.0% 0.0% 0.0% Emerging donors 0.0% 0.0% 6.7% 2.9% UN agencies 11.9% 0.0% 0.0% 2.9% Regional organizations 1.5% 0.0% 0.0% 0.0% Professional organizations 13.4% 22.2% 0.0% 14.7% Other 0.0% 0.0% 6.7% 2.9% *Significantly different between locations To what extent do you agree with the following statements about the World Bank’s work in Comoros? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank currently plays a relevant 65 6.34 2.44 9 7.56 2.13 15 7.33 2.13 33 6.64 2.57 role in development in Comoros The World Bank’s work is aligned with what I 64 5.56 2.51 9 5.44 2.60 15 6.40 2.23 31 5.68 2.56 consider the development priorities for Comoros The World Bank supports programs and strategies 66 5.64 2.53 9 6.78 2.33 15 6.33 2.23 31 5.97 2.51 that are realistic for Comoros The World Bank treats clients and stakeholders in 56 6.20 2.59 8 6.88 2.85 12 7.08 2.94 27 6.44 3.02 Comoros with respect 90 The World Bank Comoros Country Survey 2013 B. Overall Attitudes toward the World Bank (continued) To what extent is the World Bank an effective development partner in Comoros, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness 53 5.60 1.88 7 7.00 2.16 10 5.50 2.37 23 5.65 2.21 Flexibility (in terms of the institution’s products and 58 5.66 1.98 9 6.67 2.60 10 5.40 1.71 23 5.26 2.51 services) Flexibility (in terms of changing country 60 6.12 1.88 9 6.22 1.79 10 6.60 2.59 26 5.46 2.34 circumstances) Being inclusive 59 5.97 2.13 9 7.00 1.87 14 5.93 2.73 21 5.19 2.02 Openness 59 5.80 2.32 9 6.44 2.13 12 6.42 2.78 25 6.08 2.27 Staff accessibility 61 5.13 2.36 8 6.25 2.05 13 4.85 2.48 24 4.50 2.38 Straightforwardness and honesty 57 6.89 2.29 9 7.78 2.11 13 7.23 2.55 24 6.75 2.29 Collaboration with groups outside of the 59 5.54 2.30 9 4.56 1.94 15 6.13 3.02 28 5.29 2.26 Government Collaboration with the Government 58 7.72 1.93 8 7.75 2.25 15 8.33 1.54 30 7.70 1.95 Collaboration with other donors 50 7.04 2.09 8 6.00 1.51 13 7.23 1.59 22 7.05 2.15 Follow through over time 47 6.51 2.28 6 6.67 2.07 13 7.54 1.81 25 6.36 2.86 When World Bank assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan The World Bank works too slowly 17.9% 22.2% 40.0% 34.3% The Government works inefficiently 41.8% 66.7% 33.3% 42.9% There is not an adequate level of citizen/civil society 37.3% 44.4% 26.7% 54.3% participation Poor donor coordination 16.4% 22.2% 0.0% 14.3% The World Bank does not do adequate follow 16.4% 11.1% 26.7% 14.3% through/follow-up Lack of/inadequate levels of capacity in Government 28.4% 22.2% 6.7% 20.0% Political pressures and obstacles 26.9% 44.4% 40.0% 25.7% Reforms are not well thought out in light of country 23.9% 0.0% 6.7% 11.4% challenges The World Bank is not sensitive enough to political/social 20.9% 44.4% 26.7% 20.0% realities on the ground The World Bank’s procedures are too complex and not 19.4% 22.2% 26.7% 22.9% adapted to the local context Ongoing conflict and instability 9.0% 0.0% 26.7% 14.3% Inadequate funding 26.9% 0.0% 20.0% 17.1% Other 1.5% 0.0% 13.3% 2.9% 91 The World Bank Comoros Country Survey 2013 C. World Bank Effectiveness and Results How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Comoros? (1-Not effective at all, 10-Very effective) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Anti corruption* 59 3.85 2.52 9 4.22 3.27 14 5.93 2.59 27 2.78 1.99 Information and communications technology 51 4.78 1.88 8 5.00 2.73 12 5.67 2.39 28 3.89 2.20 Transport 56 4.68 2.60 9 3.78 2.44 15 5.00 2.59 31 4.39 2.69 Crime and violence 45 3.24 2.49 8 3.38 2.67 12 4.58 2.02 24 3.67 2.60 Regional conflict and tensions 44 4.16 2.60 8 3.88 1.96 12 6.25 2.38 22 4.23 2.25 Law and justice 58 4.50 2.55 7 3.86 1.77 13 4.69 2.53 27 3.22 2.22 Urban development 54 4.41 2.20 8 4.63 2.07 15 5.73 2.02 29 4.21 2.34 Environmental sustainability* 51 5.18 2.14 8 3.38 2.07 13 6.62 1.50 26 4.15 2.13 Regulatory framework 59 5.69 2.31 9 4.78 2.28 11 6.36 2.38 22 4.95 2.59 Basic infrastructure 61 5.28 2.67 8 5.00 2.78 14 6.14 1.92 29 5.17 2.30 Communicable/non-communicable diseases 49 5.12 2.05 8 5.50 2.56 14 6.50 2.35 29 5.72 2.25 Poverty reduction 60 5.80 2.18 7 4.86 2.41 15 6.00 2.14 31 5.10 2.76 Gender 50 4.70 2.30 7 4.57 2.51 13 6.23 2.09 27 5.11 1.67 Domestic private sector development 56 4.80 2.25 8 3.75 1.98 14 4.71 2.52 26 3.88 2.03 Foreign direct investment 49 4.24 2.22 7 4.71 2.69 12 4.92 2.27 26 4.46 2.64 Local governance and institutions 54 5.37 2.07 9 5.11 2.26 13 6.46 2.37 28 5.11 2.39 Water and sanitation 55 4.84 2.29 8 4.13 2.03 15 6.33 2.82 29 5.17 2.48 Trade and exports 48 4.00 2.26 8 4.38 2.45 14 5.00 2.42 27 4.26 2.38 Economic growth 57 5.68 2.33 9 4.56 2.07 15 5.93 2.15 29 4.76 2.20 Energy 58 4.67 2.40 9 4.00 2.35 13 4.46 2.79 31 3.68 2.41 Disaster management 51 5.16 2.24 8 3.13 1.64 12 4.67 2.10 28 4.54 2.28 Public sector governance/ reform 63 6.30 2.33 9 5.56 2.24 14 7.07 1.77 32 5.75 2.70 Job creation/employment 52 3.69 2.41 9 3.78 1.56 15 4.20 2.11 31 3.55 2.62 Social cohesion 46 4.35 2.11 8 6.00 2.73 13 5.00 2.08 27 4.33 2.22 Financial markets 40 4.58 2.30 9 4.00 2.65 12 6.00 1.28 27 4.63 3.16 Equality of opportunity 43 4.33 2.24 6 4.50 3.39 12 5.58 1.93 26 4.46 2.60 Health 53 5.06 2.25 8 3.75 2.19 15 6.27 1.98 31 5.48 2.28 Rural development 54 5.30 2.25 9 3.67 2.40 14 5.21 2.15 33 4.55 2.58 Regional collaboration/integration 50 4.58 1.97 9 6.11 2.37 13 5.54 1.27 25 4.16 2.69 Food security 51 4.35 2.09 9 3.67 2.35 14 5.64 2.13 26 3.85 2.59 Education 59 5.68 2.22 7 5.86 2.61 15 7.33 2.26 30 5.27 2.74 Security/stabilization/reconstruction 52 4.87 2.23 6 4.00 2.53 12 5.92 2.23 28 4.68 2.71 Social protection* 48 3.60 2.15 5 5.00 2.92 13 5.62 2.40 26 3.54 2.21 Climate change 47 4.62 2.29 6 3.83 1.60 11 5.55 2.02 25 4.32 2.36 Agricultural development 52 5.31 2.20 7 3.86 1.95 14 5.00 2.39 31 4.19 2.51 Natural resource management 42 3.21 2.39 8 2.50 1.93 12 3.25 2.49 24 3.33 2.57 Fisheries management and development* 53 5.06 2.43 7 4.43 1.51 12 3.08 1.93 30 4.00 2.10 Statistics, economic monitoring/evaluation and 63 5.48 2.02 8 5.25 1.83 12 6.83 2.33 31 5.42 2.28 planning Revenue/resource sharing between the Union and 53 4.70 2.26 7 4.14 2.54 13 6.31 1.93 28 4.50 1.82 the islands Leveraging remittances from the diaspora 53 4.72 2.53 6 3.33 1.97 11 4.73 3.44 23 3.83 2.17 Economic governance 61 5.77 2.47 9 6.00 2.55 14 6.71 2.67 28 5.25 2.76 *Significantly different between locations 92 The World Bank Comoros Country Survey 2013 C. World Bank Effectiveness and Results (continued) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank’s work help to 66 5.59 2.07 9 5.00 1.87 14 6.00 1.71 28 6.29 2.05 achieve development results in Comoros? (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD To what extent does the World Bank help to 63 6.22 2.11 9 5.67 1.87 13 7.00 2.27 27 5.67 2.40 build/strengthen existing country systems? (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank in Comoros? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD The World Bank’s financial instruments meet the 58 5.67 2.17 7 4.00 1.83 14 6.57 2.44 31 5.74 2.52 needs of Comoros The World Bank meets Comoros’ needs for 65 4.97 1.90 9 5.67 3.04 13 6.23 3.14 35 5.51 2.55 knowledge services D. The World Bank’s Knowledge How frequently do you consult World Bank knowledge work and activities in the work you do? Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Weekly 18.2% 33.3% 6.7% 0.0% Monthly 19.7% 0.0% 20.0% 17.1% A few times a year 34.8% 22.2% 26.7% 34.3% Rarely 25.8% 44.4% 40.0% 45.7% Never 1.5% 0.0% 6.7% 2.9% 93 The World Bank Comoros Country Survey 2013 D. The World Bank’s Knowledge (continued) When thinking about the development challenges in Comoros, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Public sector governance/ reform 29.9% 44.4% 40.0% 25.7% Gender 0.0% 0.0% 0.0% 0.0% Social cohesion 1.5% 0.0% 0.0% 2.9% Domestic private sector development 26.9% 11.1% 20.0% 37.1% Foreign direct investment 10.4% 0.0% 6.7% 8.6% Water and sanitation 10.4% 0.0% 13.3% 8.6% Economic governance 10.4% 22.2% 6.7% 14.3% Trade and exports 1.5% 0.0% 0.0% 0.0% Energy 53.7% 55.6% 33.3% 42.9% Regional conflict and tensions 1.5% 0.0% 0.0% 0.0% Disaster management 1.5% 0.0% 0.0% 0.0% Social protection 3.0% 0.0% 0.0% 2.9% Leveraging remittances from the diaspora 1.5% 0.0% 0.0% 0.0% Climate change* 0.0% 11.1% 6.7% 0.0% Poverty reduction 7.5% 33.3% 13.3% 14.3% Law and justice 10.4% 0.0% 0.0% 8.6% Security/stabilization/reconstruction 3.0% 0.0% 0.0% 5.7% Anti corruption 14.9% 0.0% 0.0% 8.6% Financial markets 1.5% 0.0% 0.0% 2.9% Equality of opportunity 1.5% 11.1% 0.0% 0.0% Urban development 0.0% 0.0% 0.0% 0.0% Education 26.9% 11.1% 13.3% 25.7% Crime and violence 0.0% 0.0% 0.0% 0.0% Regional collaboration/integration 0.0% 0.0% 0.0% 0.0% Information and communications technology 6.0% 11.1% 0.0% 0.0% Local governance and institutions 1.5% 0.0% 6.7% 5.7% Revenue/resource sharing between the Union and the 1.5% 0.0% 6.7% 0.0% islands Transport 4.5% 0.0% 13.3% 8.6% Agricultural development 6.0% 0.0% 6.7% 20.0% Natural resource management 3.0% 11.1% 13.3% 0.0% Job creation/employment 16.4% 11.1% 20.0% 22.9% Health 11.9% 11.1% 13.3% 11.4% Statistics, economic monitoring/evaluation and planning 4.5% 0.0% 0.0% 2.9% Economic growth 7.5% 0.0% 13.3% 2.9% Rural development 4.5% 11.1% 13.3% 2.9% Food security* 1.5% 11.1% 13.3% 0.0% Environmental sustainability 3.0% 0.0% 0.0% 2.9% Regulatory framework 1.5% 0.0% 0.0% 2.9% Basic infrastructure 4.5% 0.0% 13.3% 0.0% Fisheries management and development* 3.0% 33.3% 13.3% 5.7% Communicable/non-communicable diseases 0.0% 0.0% 0.0% 2.9% *Significantly different between locations 94 The World Bank Comoros Country Survey 2013 D. The World Bank’s Knowledge (continued) In Comoros, how effective do you believe the World Bank’s knowledge work and activities are at: (1-Not effective at all, 10-Very effective) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Enhancing your knowledge and/or skills 60 5.87 2.04 8 6.25 2.25 12 6.08 2.64 30 5.17 2.36 Contributing to good policy making 59 6.05 1.90 8 5.75 2.60 11 6.27 2.28 27 5.00 2.53 Providing support for program implementation 60 6.60 2.04 8 6.88 2.85 13 6.23 2.80 32 5.66 2.43 In Comoros, to what extent do you believe that the World Bank’s knowledge work and activities : (1-To no degree at all, 10-To a very significant degree) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Are timely 62 6.24 2.19 7 6.71 2.75 9 5.44 2.96 27 6.00 2.53 Include appropriate level of stakeholder 58 5.24 1.91 7 6.29 2.93 13 6.00 2.38 27 5.30 2.05 involvement during preparation Are relevant to Comoros’ development priorities 64 6.17 2.21 9 6.11 2.98 14 7.07 2.13 34 7.15 2.54 Provide feasible recommendations 63 5.97 1.96 9 5.89 2.47 14 7.00 2.77 29 6.03 2.24 Are source of relevant information on global good 62 6.42 1.98 9 7.22 2.82 12 7.67 2.46 31 6.74 2.11 practices Are accessible 62 5.42 2.23 9 6.00 3.20 13 6.31 2.43 31 6.61 2.29 Are useful in terms of the work you do 63 6.37 2.18 9 6.44 3.17 11 6.18 2.86 32 6.50 2.06 Are adequately disseminated 63 4.62 2.11 8 4.25 2.05 12 5.50 1.98 30 4.77 2.33 Are appropriately translated 56 5.25 2.01 8 4.50 2.56 11 5.73 2.24 30 5.70 2.20 Are adaptable to Comoros’ specific development 57 6.14 2.26 8 6.50 2.62 14 6.29 2.16 31 6.52 2.11 challenges and country circumstances Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank’s knowledge work and 66 6.53 1.97 8 6.13 3.09 14 7.14 1.83 32 6.66 2.50 activities make to development results in your country? Overall, how would you rate the technical quality of 62 6.19 1.73 9 6.33 2.96 13 6.15 1.91 33 6.12 2.12 the World Bank's knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 95 The World Bank Comoros Country Survey 2013 E. Working with the World Bank To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD The World Bank disburses funds promptly 58 4.21 2.36 8 3.00 2.07 13 3.31 2.66 31 4.00 2.45 The World Bank effectively monitors and evaluates 62 6.00 2.17 8 6.75 2.96 15 7.33 2.64 35 7.11 2.47 the projects and programs it supports The World Bank's approvals and reviews are done 50 6.28 1.91 7 5.71 2.69 12 5.58 2.57 31 6.61 2.42 in a timely fashion The World Bank's “Safeguard Policy” requirements 47 5.89 1.87 7 5.29 3.04 14 6.50 2.44 27 6.19 2.04 are reasonable The World Bank imposes reasonable conditions 55 5.67 2.01 8 6.25 2.92 14 5.93 3.22 31 6.32 2.68 on its lending Working with the World Bank increases Comoros’ 64 6.86 1.98 9 6.56 3.05 12 6.33 3.06 34 6.41 2.62 institutional capacity The World Bank ensures consistency and 41 5.10 2.14 6 5.00 3.10 10 4.60 2.84 26 5.38 2.52 continuity through staff changes The World Bank's teams and visits are well 51 6.43 2.14 9 7.11 2.98 12 6.42 3.32 28 6.14 2.34 coordinated Where country systems are adequate, the World 39 6.46 2.27 8 7.13 2.70 12 7.00 2.98 26 6.46 2.63 Bank makes appropriate use of them The World Bank provides effective implementation 54 6.50 2.08 9 6.56 3.13 14 6.07 3.05 31 6.39 2.54 support Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD To what extent do you believe the World Bank is 61 3.80 2.12 7 3.29 2.21 11 3.00 1.73 24 4.63 2.46 adequately staffed in Comoros? (1-To no degree at all, 10-To a very significant degree) F. The Future Role of the World Bank in Comoros Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD How significant a role do you believe the World Bank SHOULD play in Comoros’ development in 66 8.21 1.60 9 7.33 2.69 15 6.87 2.72 34 8.24 1.95 the near future? (1-Not a significant role at all, 10- Very significant role) Which of the following SHOULD the World Bank do to make itself of greater value in Comoros? (Choose no more than TWO) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Improve the quality of its experts as related to Comoros’ 27.7% 33.3% 26.7% 33.3% specific challenges Reduce the complexity of obtaining World Bank financing 46.2% 55.6% 46.7% 42.4% Focus primarily on advocacy issues 6.2% 0.0% 13.3% 12.1% Improve the competitiveness of its financing compared to 10.8% 11.1% 26.7% 12.1% markets Reach out more to groups outside of government 38.5% 22.2% 33.3% 36.4% Ensure greater selectivity in its work 4.6% 0.0% 0.0% 6.1% Provide more adequate data/knowledge/statistics/figures on 13.8% 11.1% 20.0% 9.1% Comoros’ economy Offer more innovative financial products 9.2% 22.2% 0.0% 15.2% Offer more innovative knowledge services 4.6% 11.1% 0.0% 3.0% Work faster 7.7% 33.3% 6.7% 9.1% Increase the level of World Bank staffing in Comoros’ office 21.5% 0.0% 26.7% 15.2% Other 1.5% 0.0% 0.0% 3.0% 96 The World Bank Comoros Country Survey 2013 F. The Future Role of the World Bank in Comoros (continued) Below is a list of development priorities in Comoros. Which THREE areas below would benefit most from the World Bank playing a leading role among international partners in Comoros? (Choose no more than THREE) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Building capacity of state institutions 38.8% 66.7% 53.3% 37.1% Strengthening public financial management 58.2% 44.4% 80.0% 48.6% Strengthening conflict resolution mechanisms 1.5% 0.0% 6.7% 11.4% Increasing access to justice systems 38.8% 33.3% 26.7% 28.6% Strengthening security mechanisms 4.5% 0.0% 6.7% 5.7% Reducing violence 6.0% 0.0% 0.0% 0.0% Increasing access to basic services 38.8% 33.3% 20.0% 37.1% Building social safety nets 9.0% 0.0% 0.0% 8.6% Generating jobs 56.7% 88.9% 66.7% 51.4% Improving livelihoods 17.9% 11.1% 13.3% 28.6% Increasing cohesion 3.0% 0.0% 0.0% 0.0% Stimulating dialogue to promote peace and stability 6.0% 0.0% 20.0% 20.0% Support regional collaboration and integration 11.9% 11.1% 6.7% 20.0% Below is a list of development priorities in Comoros. Which THREE areas below would benefit most from other donors in Comoros? (Choose no more than THREE) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Building capacity of state institutions 52.2% 33.3% 21.4% 37.1% Strengthening public financial management 23.9% 44.4% 35.7% 28.6% Strengthening conflict resolution mechanisms 19.4% 11.1% 28.6% 28.6% Increasing access to justice systems 25.4% 33.3% 0.0% 25.7% Strengthening security mechanisms 26.9% 22.2% 14.3% 20.0% Reducing violence* 1.5% 22.2% 42.9% 14.3% Increasing access to basic services 34.3% 11.1% 42.9% 22.9% Building social safety nets 6.0% 0.0% 0.0% 14.3% Generating jobs 28.4% 11.1% 7.1% 37.1% Improving livelihoods 19.4% 33.3% 28.6% 17.1% Increasing cohesion* 11.9% 11.1% 42.9% 14.3% Stimulating dialogue to promote peace and stability 11.9% 11.1% 21.4% 17.1% Support regional collaboration and integration 25.4% 33.3% 14.3% 20.0% *Significantly different between locations 97 The World Bank Comoros Country Survey 2013 G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Comoros? (Choose no more than TWO) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Local newspapers 76.1% 77.8% 71.4% 57.1% International newspapers 6.0% 0.0% 0.0% 5.7% Local radio 11.9% 22.2% 21.4% 25.7% International radio 9.0% 0.0% 0.0% 14.3% Local television 14.9% 22.2% 35.7% 17.1% International television 7.5% 0.0% 7.1% 5.7% Periodicals 4.5% 0.0% 0.0% 11.4% Internet 47.8% 33.3% 50.0% 42.9% Social media 4.5% 0.0% 0.0% 0.0% Blogs 3.0% 0.0% 0.0% 2.9% Mobile phones* 0.0% 11.1% 7.1% 0.0% Instant messaging 3.0% 0.0% 0.0% 0.0% Other 6.0% 22.2% 0.0% 5.7% *Significantly different between locations How would you prefer to receive information from the World Bank? (Choose no more than TWO) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan World Bank website 40.3% 33.3% 60.0% 34.3% Direct contact with World Bank 49.3% 55.6% 60.0% 34.3% e-newsletters 16.4% 0.0% 0.0% 8.6% Instant messaging 7.5% 0.0% 20.0% 11.4% World Bank seminars/workshops/conferences 41.8% 77.8% 40.0% 62.9% World Bank publications and other written materials 32.8% 22.2% 0.0% 31.4% Mobile phones 4.5% 0.0% 0.0% 2.9% Social media 4.5% 0.0% 13.3% 8.6% Blogs 0.0% 0.0% 0.0% 2.9% Other 1.5% 0.0% 6.7% 0.0% Are you aware of the World Bank's Access to Information Policy under which the Bank will now disclose any information in its possession that is not on a list of exceptions? Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Yes 22.7% 11.1% 33.3% 14.3% No 77.3% 88.9% 66.7% 85.7% Have you requested information from the World Bank on its activities in the past year?* Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Yes 31.8% 44.4% 6.7% 14.3% No 68.2% 55.6% 93.3% 85.7% *Significantly different between locations Were you able to obtain this information? Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Yes 77.3% 50.0% 100.0% 33.3% No 22.7% 50.0% 0.0% 66.7% Do you have access to the Internet? Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Yes 97.0% 88.9% 80.0% 88.6% No 3.0% 11.1% 20.0% 11.4% Do you use/have used the World Bank website?* Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Yes 53.7% 33.3% 13.3% 31.4% No 46.3% 66.7% 86.7% 68.6% *Significantly different between locations 98 The World Bank Comoros Country Survey 2013 G. Communication and Information Sharing (continued) Which do you primarily use? Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan The World Bank's country website 25.0% 66.7% 100.0% 41.7% The World Bank's main website 75.0% 33.3% 0.0% 58.3% Which Internet connection do you use primarily when visiting a World Bank website? Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan High speed 69.4% 100.0% 50.0% 36.4% Dial-up 30.6% 0.0% 50.0% 63.6% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Which best represents your geographic location? Moroni Other Grande Comore Moheli Anjouan N Mean SD N Mean SD N Mean SD N Mean SD I use/consult World Bank data more currently than I 61 4.79 2.50 9 4.11 2.37 11 5.27 3.10 29 4.90 2.68 did a few years ago I find the World Bank websites easy to navigate. 34 6.29 2.10 3 5.00 2.65 2 8.50 2.12 9 6.00 1.22 I find the information on the World Bank’s websites 34 7.35 1.72 3 7.00 2.65 2 9.00 1.41 8 6.13 .83 useful. When I need information from the World Bank I 53 5.87 2.17 4 4.50 1.29 9 5.44 3.28 21 4.67 1.65 know how to find it The World Bank is responsive to my information 44 5.64 2.49 4 5.25 1.26 11 4.91 3.51 21 3.90 2.81 requests and inquiries H. Background Information Currently, do you professionally collaborate/work with the World Bank in your country?* Other Percentage of Respondents Moroni Grande Comore Moheli Anjouan Yes 62.7% 75.0% 46.7% 29.4% No 37.3% 25.0% 53.3% 70.6% *Significantly different between locations Which of the following describes most of your exposure to the World Bank in Comoros? (Choose no more than TWO) Percentage of Respondents Other (Responses Combined) Moroni Grande Comore Moheli Anjouan Observer* 15.4% 12.5% 23.1% 58.8% Use World Bank reports/data 38.5% 25.0% 30.8% 17.6% Engage in World Bank related/sponsored events/activities* 24.6% 37.5% 69.2% 17.6% Collaborate as part of my professional duties 63.1% 75.0% 30.8% 44.1% Use World Bank website for information, data, research, etc. 21.5% 12.5% 23.1% 17.6% *Significantly different between locations 99 The World Bank Comoros Country Survey 2013 Appendix D: Indicator Questions as a Function of Exposure to the Bank Currently, do you Which of the following describes most of your exposure to the World Bank in Comoros? (Choose no more than TWO) professionally collaborate/ Indicator Question work with the World Bank in Observer Use WB reports/data Engage in WB activities Collaborate Use WB website your country? No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean Overall, please rate your impression of the World 5.29 5.81 5.63 5.69 5.36 6.26 5.71 5.48 5.79 5.53 5.80 5.05 Bank’s effectiveness in Comoros? To what extent do you believe the World Bank's staff is well prepared to help Comoros solve its most 5.63 6.18 5.85 6.19 5.89 6.03 6.00 5.77 6.09 5.82 5.95 5.86 complicated development challenges? Overall the World Bank currently plays a relevant 6.02 7.11 6.74 6.42 6.24 7.54 6.62 6.73 6.88 6.47 6.72 6.35 role in development in Comoros The World Bank’s work is aligned with what I 5.07 6.34 5.78 5.94 5.58 6.37 5.85 5.75 5.90 5.76 6.03 5.04 consider the development priorities for Comoros Responsiveness 5.20 6.15 5.71 5.74 5.66 5.84 5.83 5.44 5.62 5.79 5.80 5.39 Openness 5.47 6.40 6.20 5.84 5.74 6.80 6.21 5.86 5.91 6.26 6.35 5.23 Collaboration with groups outside of the 4.91 6.15 5.79 4.97 5.31 6.06 5.48 5.75 5.44 5.67 5.52 5.70 Government Collaboration with the Government 7.75 7.83 7.65 7.93 7.42 8.35 7.73 7.71 8.15 7.39 7.87 7.18 Collaboration with other donors 6.88 7.06 6.82 7.20 6.67 7.52 7.25 6.15 6.92 6.92 6.89 7.05 To what extent does the World Bank’s work help to 5.30 6.15 5.75 5.97 5.71 6.03 5.89 5.63 5.83 5.79 5.86 5.63 achieve development results in Comoros? To what extent does the World Bank help to 5.60 6.61 6.28 5.96 5.99 6.68 6.14 6.35 6.37 6.08 6.13 6.46 build/strengthen existing country systems? The World Bank’s financial instruments meet the 5.28 6.00 5.69 5.74 5.64 5.88 5.78 5.50 6.00 5.47 5.66 5.87 needs of Comoros The World Bank meets Comoros’ needs for 5.19 5.44 5.37 5.36 5.33 5.46 5.49 5.06 5.40 5.34 5.29 5.67 knowledge services The World Bank's knowledge work and activities are adaptable to Comoros’ specific development 5.58 6.88 6.49 6.07 6.24 6.62 6.38 6.34 6.27 6.46 6.39 6.29 challenges and country circumstances Overall, how significant a contribution do you believe the World Bank’s knowledge work and 6.57 6.69 6.64 6.86 6.46 7.23 6.72 6.64 6.82 6.60 6.75 6.48 activities make to development results in your country? Overall, how would you rate the technical quality of 5.98 6.36 6.09 6.60 6.01 6.69 6.34 5.94 6.31 6.16 6.24 6.18 the World Bank's knowledge work and activities? Where country systems are adequate, the World 6.15 6.91 6.67 6.75 6.71 6.64 6.67 6.74 6.95 6.48 6.91 5.88 Bank makes appropriate use of them Yellow highlight indicates significant difference between Yes and No mean. 100 The World Bank Comoros Country Survey 2013 Appendix E: Comoros FY 2013 Questionnaire World Bank Client Survey FY13 – Comoros The World Bank is interested in gauging the views of clients and partners who are either involved in development in Comoros or who observe activities related to social and economic development. The following survey is meant to give the World Bank’s team that works in Comoros, greater insight into how the Bank’s work is perceived. This is one tool the World Bank uses to assess the views of its critical stakeholders. With this understanding, the World Bank hopes to develop more effective strategies, outreach and programs that support development in Comoros. The World Bank commissioned an independent firm to oversee the logistics of this effort in Comoros. This ensures anonymity and confidentiality. We hope you’ll be candid. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. SECTION A: GENERAL ISSUES FACING COMOROS A1. In general would you say that Comoros is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure 101 The World Bank Comoros Country Survey 2013 SECTION A: GENERAL ISSUES A2. Listed below are a number of development priorities in Comoros. Please identify which of the following you consider the most important development priorities in Comoros? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 22 Poverty reduction assistance) 2 Transport (e.g., roads, bridges, transportation) 23 Food security 3 Security/stabilization/reconstruction 24 Social cohesion Public sector governance/ reform (i.e., government Statistics, economic monitoring/evaluation and 4 effectiveness, public financial management, public 25 planning expenditure, fiscal system reform) 5 Fisheries management and development 26 Climate change (e.g., mitigation, adaptation) 6 Regional collaboration/integration 27 Agricultural development 7 Gender 28 Trade and exports 8 Domestic private sector development 29 Crime and violence Revenue/resource sharing between the Union and 9 Foreign direct investment 30 the islands 10 Water and sanitation 31 Economic growth 11 Energy 32 Law and justice (e.g., judicial system) 12 Regional conflict and tensions 33 Regulatory framework 13 Job creation/employment 34 Communicable/non-communicable diseases Economic governance (e.g., state credibility, 14 Leveraging remittances from the diaspora 35 accountability and transparency) 15 Rural development 36 Basic infrastructure 16 Financial markets 37 Local governance and institutions 17 Urban development 38 Natural resource management (e.g., oil, gas, mining) 18 Environmental sustainability 39 Anti corruption 19 Equality of opportunity (i.e., equity) 40 Disaster management 20 Health 41 Information and communications technology 21 Education 102 The World Bank Comoros Country Survey 2013 SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Comoros? (Choose no more than THREE) 1 Water and sanitation 21 Information and communications technology 2 Equality of opportunity (i.e., equity) 22 Security/stabilization/reconstruction 3 Economic growth 23 Anti corruption Statistics, economic monitoring/evaluation and 4 24 Domestic private sector development planning Economic governance (e.g., state credibility, 5 Climate change (e.g., mitigation, adaptation) 25 accountability and transparency) 6 Regional conflict and tensions 26 Foreign direct investment 7 Regional collaboration/integration 27 Energy Public sector governance/ reform (i.e., government 8 Gender 28 effectiveness, public financial management, public expenditure, fiscal system reform) 9 Rural development 29 Social cohesion 10 Urban development 30 Education 11 Regulatory framework 31 Natural resource management (e.g., oil, gas, mining) Revenue/resource sharing between the Union 12 32 Environmental sustainability and the islands 13 Local governance and institutions 33 Leveraging remittances from the diaspora 14 Basic infrastructure 34 Health Social protection (e.g., pensions, targeted 15 35 Agricultural development social assistance) 16 Law and justice (e.g., judicial system) 36 Disaster management 17 Transport (e.g., roads, bridges, transportation) 37 Job creation/employment 18 Crime and violence 38 Financial markets 19 Fisheries management and development 39 Trade and exports 20 Communicable/non-communicable diseases 40 Food security 103 The World Bank Comoros Country Survey 2013 SECTION A: GENERAL ISSUES A4. Economic growth can be driven by a number of factors. Which THREE areas below do you believe would contribute most to generating economic growth in Comoros? (Choose no more than THREE) Public sector governance/ reform (i.e., government 1 Energy 21 effectiveness, public financial management, public expenditure, fiscal system reform) 2 Gender 22 Domestic private sector development 3 Equality of opportunity (i.e., equity) 23 Job creation/employment 4 Regional collaboration/integration 24 Agricultural development Social protection (e.g., pensions, targeted social 5 25 Food security assistance) 6 Climate change (e.g., mitigation, adaptation) 26 Transport (e.g., roads, bridges, transportation) Economic governance (e.g., state credibility, 7 Anti corruption 27 accountability and transparency) Revenue/resource sharing between the Union 8 28 Security/stabilization/reconstruction and the islands 9 Disaster management 29 Education 10 Regional conflict and tensions 30 Natural resource management (e.g., oil, gas, mining) 11 Rural development 31 Environmental sustainability 12 Foreign direct investment 32 Health 13 Urban development 33 Fisheries management and development 14 Water and sanitation 34 Basic infrastructure 15 Trade and exports 35 Law and justice (e.g., judicial system) 16 Information and communications technology 36 Local governance and institutions 17 Regulatory framework 37 Crime and violence 18 Communicable/non-communicable diseases 38 Financial markets Statistics, economic monitoring/evaluation and 19 planning 39 Leveraging remittances from the diaspora 20 Social cohesion PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 104 The World Bank Comoros Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B1. How familiar are you with the work of the World Bank in Comoros, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not familiar at all Extremely familiar B2. Overall, please rate your impression of the World Bank’s effectiveness in Comoros, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not effective at all Very effective Don't know B3. To what extent do you believe the World Bank's staff is well prepared (e.g., skills and knowledge) to help Comoros solve its most complicated development challenges, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To a very significant To no degree at all Don't know degree B4. When thinking about how the World Bank can have the most impact on development results in Comoros, in which sectoral areas do you believe the World Bank should focus most of its attention and resources in Comoros? (Choose no more than THREE) Social protection (e.g., pensions, targeted social 1 22 Regional conflict and tensions assistance) 2 Security/stabilization/reconstruction 23 Health Public sector governance/ reform (i.e., government 3 effectiveness, public financial management, public 24 Education expenditure, fiscal system reform) Statistics, economic monitoring/evaluation and 4 Transport (e.g., roads, bridges, transportation) 25 planning 5 Fisheries management and development 26 Food security 6 Poverty reduction 27 Climate change (e.g., mitigation, adaptation) 7 Regional collaboration/integration 28 Agricultural development 8 Gender 29 Trade and exports 9 Crime and violence 30 Economic growth Revenue/resource sharing between the Union and 10 Rural development 31 the islands 11 Domestic private sector development 32 Law and justice (e.g., judicial system) 12 Foreign direct investment 33 Local governance and institutions 13 Water and sanitation 34 Regulatory framework 14 Energy 35 Communicable/non-communicable diseases 15 Social cohesion 36 Basic infrastructure Economic governance (e.g., state credibility, 16 Leveraging remittances from the diaspora 37 accountability and transparency) 17 Job creation/employment 38 Natural resource management (e.g., oil, gas, mining) 18 Financial markets 39 Information and communications technology 19 Urban development 40 Anti corruption 20 Environmental sustainability 41 Disaster management 21 Equality of opportunity (i.e., equity) 105 The World Bank Comoros Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B5. When thinking about the World Bank’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Comoros? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE) 1 Financial resources: investment lending Financial resources: policy based lending / budget 2 support to the Government 3 Mobilizing third party financial resources 4 Technical assistance 5 Policy advice 6 Donor coordination 7 Data 8 Training/capacity building 9 Studies/analyses 10 Convening/facilitating Linkage to non-Bank expertise (e.g., South-South 11 knowledge sharing) 12 Strategy formulation (e.g., PRSP assistance) 13 Other (please specify):______________________ B6. Which of the following do you identify as the World Bank’s greatest WEAKNESSES in its work in Comoros? (Choose no more than TWO) 1 Staff too inaccessible 2 Not exploring alternative policy options 3 Not adequately sensitive to political/social realities in Comoros 4 Not enough public disclosure of its work 5 Arrogant in its approach 6 Not aligned with country priorities 7 The credibility of its knowledge/data 8 Not willing to honestly criticize policies and reform efforts in the country 9 Too influenced by developed countries 10 Imposing technocratic solutions without regard to political realities 11 World Bank processes too slow and complex 12 Too bureaucratic in its operational policies and procedures 13 Not aligned with other donors’ work 14 Not collaborating enough with non-state actors 15 Not client focused 16 Its advice and strategies do not lend themselves to practical problem solving 17 Not focused enough on issues that are unique to post-conflict countries 18 Inadequate number of World Bank staff members located in the country 19 Other (please specify): __________________________________________________ 106 The World Bank Comoros Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B7. Which World Bank instruments do you believe are the MOST effective in reducing poverty in Comoros? (Choose no more than TWO) 1 Capacity development 2 Policy based lending / budget support to the Government 3 Knowledge products/services (analytical work, studies, surveys, etc.) 4 Investment lending (financing specific projects) 5 Technical assistance (advice, best practice, international experience, etc.) 6 Trust Fund management 7 Co-financing arrangements (i.e., with other donors) 8 Sector-wide approaches 9 Emergency Recovery lending 10 Other (please specify): __________________________________________________ 11 Don’t know B8. To what extent do you believe the World Bank SHOULD seek to influence the global development agenda as related to “global public goods” (e.g., climate change, communicable diseases, international financial systems, trade, etc.), on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree B9. In addition to the regular relations with the national government as its main interlocutor, which TWO of the following groups should the World Bank collaborate with more in your country to ensure better development results there? (Choose no more than TWO) 1 NGOs 2 Local Government 3 Beneficiaries 4 Private sector 5 Community Based Organizations (CBOs) 6 Donor community 7 Foundations 8 Academia/think tanks/research institutes 9 Parliament 10 Media 11 Faith based organizations 12 UN and regional peace keeping forces 13 Emerging donors 14 UN agencies Regional organizations (e.g., Indian Ocean Rim Association for Regional Cooperation (IOR-ARC), 15 Organization of Islamic Cooperation (OIC)) 16 Professional organizations (e.g., Synaco, Snac, ACT, Go Djema) 17 Other (please specify): __________________________ 107 The World Bank Comoros Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK To what extent do you agree with the following statements about the World Bank’s work in Comoros, on a ten point scale? Strongly Strongly Don't disagree agree know Overall the World Bank currently plays a relevant B10 1 2 3 4 5 6 7 8 9 10 role in development in Comoros The World Bank’s work is aligned with what I B11 1 2 3 4 5 6 7 8 9 10 consider the development priorities for Comoros The World Bank supports programs and strategies B12 1 2 3 4 5 6 7 8 9 10 that are realistic for Comoros The World Bank treats clients and stakeholders in B13 1 2 3 4 5 6 7 8 9 10 Comoros with respect To what extent is the World Bank an effective development partner in Comoros, in terms of each of the following? To no To a very Don't degree at significant know all degree B14 Responsiveness 1 2 3 4 5 6 7 8 9 10 Flexibility (in terms of the institution’s products and B15 1 2 3 4 5 6 7 8 9 10 services) Flexibility (in terms of changing country B16 1 2 3 4 5 6 7 8 9 10 circumstances) B17 Being inclusive 1 2 3 4 5 6 7 8 9 10 B18 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10 B19 Staff accessibility 1 2 3 4 5 6 7 8 9 10 B20 Straightforwardness and honesty 1 2 3 4 5 6 7 8 9 10 Collaboration with groups outside of the B21 1 2 3 4 5 6 7 8 9 10 Government (e.g., NGOs, academia, private sector) B22 Collaboration with the Government 1 2 3 4 5 6 7 8 9 10 B23 Collaboration with other donors 1 2 3 4 5 6 7 8 9 10 B24 Follow through over time 1 2 3 4 5 6 7 8 9 10 108 The World Bank Comoros Country Survey 2013 SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK B25. When World Bank assisted reform efforts fail or are slow to take place, which THREE of the following would you attribute this to? (Choose no more than THREE) 1 The World Bank works too slowly 2 The Government works inefficiently 3 There is not an adequate level of citizen/civil society participation 4 Poor donor coordination 5 The World Bank does not do adequate follow through/follow-up 6 Lack of/inadequate levels of capacity in Government 7 Political pressures and obstacles 8 Reforms are not well thought out in light of country challenges 9 The World Bank is not sensitive enough to political/social realities on the ground 10 The World Bank’s procedures are too complex and not adapted to the local context 11 Ongoing conflict and instability 12 Inadequate funding 13 Other (please specify): ________________________________________ PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 109 The World Bank Comoros Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Comoros, on a ten point scale? Not effective Very Don't at all effective know C1 Anti corruption 1 2 3 4 5 6 7 8 9 10 C2 Information and communications technology 1 2 3 4 5 6 7 8 9 10 C3 Transport (e.g., roads, bridges, transportation) 1 2 3 4 5 6 7 8 9 10 C4 Crime and violence 1 2 3 4 5 6 7 8 9 10 C5 Regional conflict and tensions 1 2 3 4 5 6 7 8 9 10 C6 Law and justice (e.g., judicial system) 1 2 3 4 5 6 7 8 9 10 C7 Urban development 1 2 3 4 5 6 7 8 9 10 C8 Environmental sustainability 1 2 3 4 5 6 7 8 9 10 C9 Regulatory framework 1 2 3 4 5 6 7 8 9 10 C10 Basic infrastructure 1 2 3 4 5 6 7 8 9 10 C11 Communicable/non-communicable diseases 1 2 3 4 5 6 7 8 9 10 C12 Poverty reduction 1 2 3 4 5 6 7 8 9 10 C13 Gender 1 2 3 4 5 6 7 8 9 10 C14 Domestic private sector development 1 2 3 4 5 6 7 8 9 10 C15 Foreign direct investment 1 2 3 4 5 6 7 8 9 10 C16 Local governance and institutions 1 2 3 4 5 6 7 8 9 10 C17 Water and sanitation 1 2 3 4 5 6 7 8 9 10 C18 Trade and exports 1 2 3 4 5 6 7 8 9 10 C19 Economic growth 1 2 3 4 5 6 7 8 9 10 C20 Energy 1 2 3 4 5 6 7 8 9 10 C21 Disaster management 1 2 3 4 5 6 7 8 9 10 Public sector governance/ reform (i.e., government C22 effectiveness, public financial management, public 1 2 3 4 5 6 7 8 9 10 expenditure, fiscal system reform) C23 Job creation/employment 1 2 3 4 5 6 7 8 9 10 C24 Social cohesion 1 2 3 4 5 6 7 8 9 10 C25 Financial markets 1 2 3 4 5 6 7 8 9 10 C26 Equality of opportunity (i.e., equity) 1 2 3 4 5 6 7 8 9 10 C27 Health 1 2 3 4 5 6 7 8 9 10 C28 Rural development 1 2 3 4 5 6 7 8 9 10 C29 Regional collaboration/integration 1 2 3 4 5 6 7 8 9 10 C30 Food security 1 2 3 4 5 6 7 8 9 10 C31 Education 1 2 3 4 5 6 7 8 9 10 C32 Security/stabilization/reconstruction 1 2 3 4 5 6 7 8 9 10 Social protection (e.g., pensions, targeted social C33 1 2 3 4 5 6 7 8 9 10 assistance) C34 Climate change (e.g., mitigation, adaptation) 1 2 3 4 5 6 7 8 9 10 C35 Agricultural development 1 2 3 4 5 6 7 8 9 10 C36 Natural resource management (e.g., oil, gas, mining) 1 2 3 4 5 6 7 8 9 10 110 The World Bank Comoros Country Survey 2013 SECTION C: WORLD BANK EFFECTIVENESS AND RESULTS How effective do you believe the World Bank is in terms of the work it does in the following areas of development in Comoros, on a ten point scale? Not effective Very Don't at all effective know C37 Fisheries management and development 1 2 3 4 5 6 7 8 9 10 Statistics, economic monitoring/evaluation and C38 1 2 3 4 5 6 7 8 9 10 planning Revenue/resource sharing between the Union and C39 1 2 3 4 5 6 7 8 9 10 the islands C40 Leveraging remittances from the diaspora 1 2 3 4 5 6 7 8 9 10 Economic governance (e.g., state credibility, C41 1 2 3 4 5 6 7 8 9 10 accountability and transparency) C42. To what extent does the World Bank’s work help to achieve development results in Comoros, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree C43. To what extent does the World Bank help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Comoros, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree To what extent do you agree with the following statements about the World Bank in Comoros, on a ten point scale? Strongly Strongly Don't disagree agree know The World Bank’s financial instruments (i.e., investment lending, Development Policy C44 1 2 3 4 5 6 7 8 9 10 Loan, Trust Funds, Program 4 Result, etc.) meet the needs of Comoros The World Bank meets Comoros’ needs for C45 knowledge services (e.g., research, analysis, 1 2 3 4 5 6 7 8 9 10 data, technical assistance) PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 111 The World Bank Comoros Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 A few times a year 4 Rarely 5 Never D2. When thinking about the development challenges in Comoros, where do you believe it would be most valuable for the World Bank to focus its knowledge work and activities in the next few years? (Choose no more than THREE) Public sector governance/ reform (i.e., government 1 effectiveness, public financial management, public 22 Education expenditure, fiscal system reform) 2 Gender 23 Crime and violence 3 Social cohesion 24 Regional collaboration/integration 4 Domestic private sector development 25 Information and communications technology 5 Foreign direct investment 26 Local governance and institutions Revenue/resource sharing between the Union 6 Water and sanitation 27 and the islands Economic governance (e.g., state credibility, 7 28 Transport (e.g., roads, bridges, transportation) accountability and transparency) 8 Trade and exports 29 Agricultural development Natural resource management (e.g., oil, gas, 9 Energy 30 mining) 10 Regional conflict and tensions 31 Job creation/employment 11 Disaster management 32 Health Social protection (e.g., pensions, targeted social Statistics, economic monitoring/evaluation and 12 33 assistance) planning 13 Leveraging remittances from the diaspora 34 Economic growth 14 Climate change (e.g., mitigation, adaptation) 35 Rural development 15 Poverty reduction 36 Food security 16 Law and justice (e.g., judicial system) 37 Environmental sustainability 17 Security/stabilization/reconstruction 38 Regulatory framework 18 Anti corruption 39 Basic infrastructure 19 Financial markets 40 Fisheries management and development 20 Equality of opportunity (i.e., equity) 41 Communicable/non-communicable diseases 21 Urban development 112 The World Bank Comoros Country Survey 2013 SECTION D: THE WORLD BANK’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) In Comoros, how effective do you believe the World Bank’s knowledge work and activities are at: Not Very Don't effective effective know at all D3 Enhancing your knowledge and/or skills 1 2 3 4 5 6 7 8 9 10 D4 Contributing to good policy making 1 2 3 4 5 6 7 8 9 10 Providing support for program D5 1 2 3 4 5 6 7 8 9 10 implementation In Comoros, to what extent do you believe that the World Bank’s knowledge work and activities: To no To a very Don't degree at significant know all degree D6 Are timely 1 2 3 4 5 6 7 8 9 10 Include appropriate level of stakeholder D7 1 2 3 4 5 6 7 8 9 10 involvement during preparation Are relevant to Comoros’ development D8 1 2 3 4 5 6 7 8 9 10 priorities D9 Provide feasible recommendations 1 2 3 4 5 6 7 8 9 10 Are source of relevant information on D10 1 2 3 4 5 6 7 8 9 10 global good practices Are accessible (well written and easy to D11 1 2 3 4 5 6 7 8 9 10 understand) D12 Are useful in terms of the work you do 1 2 3 4 5 6 7 8 9 10 D13 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10 D14 Are appropriately translated 1 2 3 4 5 6 7 8 9 10 Are adaptable to Comoros’ specific D15 development challenges and country 1 2 3 4 5 6 7 8 9 10 circumstances D16. Overall, how significant a contribution do you believe the World Bank’s knowledge work and activities make to development results in your country, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not significant at all Very significant Don't know D17. Overall, how would you rate the technical quality of the World Bank's knowledge work and activities, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Very low Very high Don't know technical quality technical quality 113 The World Bank Comoros Country Survey 2013 SECTION E: WORKING WITH THE WORLD BANK To what extent do you agree/disagree with the following statements, on a ten point scale? Strongly Strongly Don't disagree agree know E1 The World Bank disburses funds promptly 1 2 3 4 5 6 7 8 9 10 The World Bank effectively monitors and E2 evaluates the projects and programs it 1 2 3 4 5 6 7 8 9 10 supports The World Bank's approvals and reviews are E3 1 2 3 4 5 6 7 8 9 10 done in a timely fashion The World Bank's “Safeguard Policy” E4 1 2 3 4 5 6 7 8 9 10 requirements are reasonable The World Bank imposes reasonable E5 1 2 3 4 5 6 7 8 9 10 conditions on its lending Working with the World Bank increases E6 1 2 3 4 5 6 7 8 9 10 Comoros’ institutional capacity The World Bank ensures consistency and E7 1 2 3 4 5 6 7 8 9 10 continuity through staff changes The World Bank's teams and visits are well E8 1 2 3 4 5 6 7 8 9 10 coordinated Where country systems (e.g., procurement, financial management, etc.) are adequate, E9 1 2 3 4 5 6 7 8 9 10 the World Bank makes appropriate use of them The World Bank provides effective E10 implementation support (i.e., supervision of 1 2 3 4 5 6 7 8 9 10 projects) E11. To what extent do you believe the World Bank is adequately staffed in Comoros, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 To no degree at To a very Don't know all significant degree PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 114 The World Bank Comoros Country Survey 2013 SECTION F: THE FUTURE ROLE OF THE WORLD BANK IN COMOROS F1. How significant a role do you believe the World Bank SHOULD play in Comoros’ development in the near future, on a ten point scale? 1 2 3 4 5 6 7 8 9 10 Not a significant Very significant Don't know role at all role F2. Which of the following SHOULD the World Bank do to make itself of greater value in Comoros? (Choose no more than TWO) 1 Improve the quality of its experts as related to Comoros’ specific challenges 2 Reduce the complexity of obtaining World Bank financing 3 Focus primarily on advocacy issues Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, and other 4 terms) 5 Reach out more to groups outside of government 6 Ensure greater selectivity in its work 7 Provide more adequate data/knowledge/statistics/figures on Comoros’ economy 8 Offer more innovative financial products 9 Offer more innovative knowledge services 10 Work faster 11 Increase the level of World Bank staffing in Comoros’ office 12 Other (please specify): ______________________________________________ F3. Below is a list of development priorities in Comoros. Please answer the following questions: A. Which THREE areas below would B. Which THREE areas Choose no more than THREE for each benefit most from the World Bank below would benefit most column playing a leading role among from other donors in international partners in Comoros? Comoros? 1 Building capacity of state institutions 2 Strengthening public financial management Strengthening conflict resolution 3 mechanisms 4 Increasing access to justice systems 5 Strengthening security mechanisms 6 Reducing violence 7 Increasing access to basic services 8 Building social safety nets 9 Generating jobs 10 Improving livelihoods 11 Increasing cohesion Stimulating dialogue to promote peace and 12 stability Support regional collaboration and 13 integration 115 The World Bank Comoros Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How do you get most of your information about economic and social development issues in Comoros? (Choose no more than TWO) 1 Local newspapers 2 International newspapers 3 Local radio 4 International radio 5 Local television 6 International television 7 Periodicals 8 Internet 9 Social media (Facebook, Twitter, Youtube) 10 Blogs 11 Mobile phones 12 Instant messaging 13 Other (please specify): ______________________________________________ G2. How would you prefer to receive information from the World Bank? (Choose no more than TWO) 1 World Bank website 2 Direct contact with World Bank (i.e., face to face meetings/discussions) 3 e-newsletters 4 Instant messaging 5 World Bank seminars/workshops/conferences 6 World Bank publications and other written materials 7 Mobile phones 8 Social media (Facebook, Twitter, Youtube) 9 Blogs 10 Other (please specify): ______________________________________________ Are you aware of the World Bank’s Access to Information Policy under which the Bank will G3 Yes No now disclose any information in its possession that is not on a list of exceptions? Have you requested information from the World Bank on its activities in the past year? G4 Yes No (If YES please go to Question G5; if NO please go to G6) G5 Were you able to obtain this information? Yes No G6 Do you have access to the Internet? Yes No G7 Do you use/have you used the World Bank website? Yes No 116 The World Bank Comoros Country Survey 2013 SECTION G: COMMUNICATION AND INFORMATION SHARING G8. Which do you primarily use? (Please mark only ONE response) 1 The World Bank’s country website (www.worldbank.org/comoros) 2 The World Bank’s main website (www.worldbank.org) G9. Which Internet connection do you use primarily when visiting a World Bank website? 1 High speed 2 Dial-up Please rate how much you agree with the following statements, on a ten point scale. Strongly Strongly Don't disagree agree know I use/consult World Bank data more currently than I did G10 1 2 3 4 5 6 7 8 9 10 a few years ago I find the World Bank websites easy to navigate. (Only G11 1 2 3 4 5 6 7 8 9 10 answer if you have used a World Bank website) I find the information on the World Bank’s websites G12 useful. (Only answer if you have used a World Bank 1 2 3 4 5 6 7 8 9 10 website) When I need information from the World Bank I know G13 how to find it (e.g., whom to call, where to reach them, 1 2 3 4 5 6 7 8 9 10 etc.) The World Bank is responsive to my information G14 1 2 3 4 5 6 7 8 9 10 requests and inquiries PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 117 The World Bank Comoros Country Survey 2013 SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Please mark only ONE response) 1 Office of the President, Prime Minister 2 Office of Minister 3 Office of Parliamentarian 4 Employee of a Ministry, Ministerial Department or Implementation Agency 5 Consultant/Contractor working on World Bank supported Project/Program 6 Project Management Unit (PMU) overseeing implementation of project 7 Local Government Office or Staff 8 Bilateral Agency 9 Multilateral Agency 10 Private Sector Organization 11 Private Foundation 12 Financial Sector/Private Bank 13 NGO 14 Community Based Organization 15 Media (Press, Radio, TV, Web, etc.) 16 Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 17 Trade Union 18 Faith-Based Group 19 Academia/Research Institute/Think Tank 20 Judiciary Branch 21 Other (please specify): ________________________ H2. Please identify the primary specialization of your work . (Please mark only ONE response) Renewable natural resource management (e.g., 1 Agriculture/ rural development / food security 11 fishery, forestry, etc.) / environmental sustainability Non-renewable natural resource management (e.g., 2 Climate change / disaster management 12 oil, mining, etc.) / environmental sustainability Private sector development / foreign direct 3 Education 13 investment Public sector governance / public financial 4 Energy 14 management / anti corruption 5 Financial markets / banking 15 Social protection 6 Gender / equality of opportunity 16 Transport Health / communicable/non-communicable 7 17 Urban development diseases 8 Information and communications technology 18 Water and sanitation 9 Job creation/employment 19 Other (please specify): _________________________ 10 Law and justice / regulatory framework 118 The World Bank Comoros Country Survey 2013 SECTION H: BACKGROUND INFORMATION H3. Currently, do you professionally collaborate/work with the World Bank in your country? 1 Yes 2 No H4. Which of the following describes most of your exposure to the World Bank in Comoros? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank reports/data 3 Engage in World Bank related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank website for information, data, research, etc. H5. Which best represents your geographic location? 1 Moroni 2 Other Grande Comore 3 Moheli 4 Anjouan Thank you for completing the survey! 119