Public Disclosure Copy The World Bank Implementation Status & Results Report Conflict Monitoring System in Nigeria (P160114) Conflict Monitoring System in Nigeria (P160114) AFRICA | Nigeria | Poverty and Equity Global Practice | Recipient Executed Activities | Investment Project Financing | FY 2018 | Seq No: 1 | ARCHIVED on 23-May-2019 | ISR37047 | Implementing Agencies: National Bureau of Statistics(NBS), earlier Federal Office of Statistics, Federal Ministry of Finance Key Dates Key Project Dates Bank Approval Date:27-Oct-2017 Effectiveness Date:27-Nov-2018 Original Closing Date:31-May-2019 Revised Closing Date:31-May-2019 Project Development Objectives Project Development Objective (from Project Appraisal Document) The project development objective is to increase the capacity of NBS to collect data in conflict affected areas using mobile phones to monitor socio- economic conditions and understand how conflict affects the poor. Has the Project Development Objective been changed since Board Approval of the Project Objective? No PHRPDODEL Components Name Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO  --  Moderately Satisfactory Overall Implementation Progress (IP)  --  Satisfactory Implementation Status and Key Decisions The Conflict Monitoring Systems Project (P160114) is a $400,000 small recipient executed trust fund (RETF) financed through Trust Fund for Statistical Capacity Building (TFSCB). The project has been designed with the objective to increase the capacity of NBS to collect data in conflict affected areas using mobile phones to monitor socio-economic conditions and understand how conflict affects the poor. PDO level indicators are: 5/23/2019 Page 1 of 8 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Conflict Monitoring System in Nigeria (P160114) (i) Establishment of a call center (yes/no)- to improve NBS’s capacity to respond to emergency requests for policy relevant data through the establishment of a call center; (ii) Delivery of training in call center operation and data quality control (yes/no)- to improve NBS’s capacity through training to maintain/operate a monitoring system/call center and ensure data quality to address emergency data needs; and (iii) Improve capacity through the implementation of four rounds of telephone surveys (Number) - to improve NBS’s overall capacity through the implementation of four rounds of telephone surveys within the project period. The survey implementation process will improve the capacity in the areas of questionnaire design, sample selection, data collection and cleaning, data results reporting. The Project has five components: (i) Design and pilot the instruments (ii) Train interviewers (iii) Establish monitoring system (iv) Data collection and data entry (v) Data analysis and reporting Following are the project implementation progress so far: 1. NBS has allocated a space for the call center and identified staff members to be deployed. 2. The implementation team is at its final stage to complete the procurement to engage a private firm to set up the call center and carry out training for the staff members on call center operation, data collection and quality control. The project implementation unit expects to complete the establishment of the call center by end of May 2019. 3. Training on call center operation and data quality monitoring to be completed by mid-June 2019. Risks Overall Risk Rating Risk Category Rating at Approval Previous Rating Current Rating Overall  --  --  Low Comments Overall risk of the project is low and it hasn't changed. Physical and security risks related to this project are minimal, as interviews will be conducted via telephone with little to no risk to the enumerators. In terms of data and project risks, in the long run it is possible that the number of household respondents interviewed via telephone may decline. However, evidence from a similar project in Mali’s conflict-affected areas suggests that, after two years of interviews, the response rate via telephone remains particularly high. The project will benefit from lessons learned through Listening to Africa surveys in several countries and put in place ways to minimize the risk of attrition and non-response. Results Project Development Objective Indicators 5/23/2019 Page 2 of 8 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Conflict Monitoring System in Nigeria (P160114) PHINDPDOTBL Establishment of a call center (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments Site for the call center has been allocated and staff members to work in the call center has been identified. Procurement of call center is at its final stage and should be completed by May 15 2019. Upon completion, it will require two weeks, end of May 2019 to complete the set up of the call center. Staff training will require two more weeks afterwards. PHINDPDOTBL Delivery of training in call center operation and data quality control (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments Training on call center operation and data quality monitoring to be completed by mid-June 2019. Current progress rate upon project effectiveness is at satisfactory level, but to deliver on the training the client will require an extension of the project closing date. PHINDPDOTBL Improve capacity through the implementation of four rounds of telephone surveys (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 2.00 -- 2.00 4.00 Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments To deliver on this objective, the project will require an extension of the closing date. 5/23/2019 Page 3 of 8 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Conflict Monitoring System in Nigeria (P160114) Overall Comments The project experienced significant delays with effectiveness due to delays at the Ministry of Finance over grant and subsidiary agreements and legal opinion, all of which were beyond the client and task team's control. Upon the declaration of effectiveness, the client experienced delays with the client connection and related tasks because of technical glitches with the client connection over signatories. However, the client will able to deliver on the very first deliverable of call center by the end of May 2019, the closing of the project. But to deliver on the rest of the objectives, NBS will require an extension. The client is working with the task team to request for an extension. Intermediate Results Indicators PHINDIRITBL Production of telephone survey data collection instruments (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Y -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments To deliver on this intermediate results indicator, the client will require an extension. PHINDIRITBL Piloting of each questionnaire (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments To deliver on this intermediate results indicator, the client will require an extension. 5/23/2019 Page 4 of 8 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Conflict Monitoring System in Nigeria (P160114) PHINDIRITBL Delivery of training materials (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments To deliver on this intermediate results indicator, the client will require an extension. PHINDIRITBL Delivery of training of supervisors and interviewers (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments To deliver on this intermediate results indicator, the client will require an extension. PHINDIRITBL Procurement of a private firm with experience in setting up and running a call center (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- Y Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments Consultant has been engaged for the development of specification for call center and specification has been delivered. 5/23/2019 Page 5 of 8 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Conflict Monitoring System in Nigeria (P160114) PHINDIRITBL Setting up of a call center (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments Procurement for the setting up of the call center is at its final stage. Call center should be set by end of May 2019. PHINDIRITBL Four rounds of data collection using the call center (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 2.00 -- 2.00 4.00 Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments To deliver on this intermediate results indicator, the client will require an extension. PHINDIRITBL Development of data entry application (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments To deliver on this intermediate results indicator, the client will require an extension. 5/23/2019 Page 6 of 8 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Conflict Monitoring System in Nigeria (P160114) PHINDIRITBL Data entry (Yes/No, Custom) Baseline Actual (Previous) Actual (Current) End Target Value N -- N Y Date 05-Oct-2017 -- 01-May-2019 31-May-2019 Comments To deliver on this intermediate results indicator, the client will require an extension. PHINDIRITBL Data reporting (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 2.00 -- 2.00 4.00 Date 05-Oct-2017 -- 01-May-2019 31-May-2018 Comments To deliver on this intermediate results indicator, the client will require an extension. Overall Comments The project has achieved following results so far: 1. NBS has allocated a space for the call center and identified staff members to be deployed. 2. The implementation team is at its final stage to complete the procurement to engage a private firm to set up the call center and carry out training for the staff members on call center operation, data collection and quality control. The project implementation unit expects to complete the establishment of the call center by end of May 2019. 3. Training on call center operation and data quality monitoring to be completed by mid-June 2019. Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed Disbursed 5/23/2019 Page 7 of 8 Public Disclosure Copy Public Disclosure Copy The World Bank Implementation Status & Results Report Conflict Monitoring System in Nigeria (P160114) P160114 TF-A5966 Effective USD 0.40 0.40 0.00 0.26 0.14 65% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P160114 TF-A5966 Effective 27-Oct-2017 13-Dec-2017 27-Nov-2018 31-May-2019 31-May-2019 Cumulative Disbursements Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 5/23/2019 Page 8 of 8 Public Disclosure Copy