The World Bank Report No: ISR15436 Implementation Status & Results Colombia Justice Services Strenghtening (P083904) Public Disclosure Copy Operation Name: Justice Services Strenghtening (P083904) Project Stage: Implementation Seq.No: 8 Status: ARCHIVED Archive Date: 28-Jun-2014 Country: Colombia Approval FY: 2010 Product Line: IBRD/IDA Region: LATIN AMERICA AND CARIBBEAN Lending Instrument: Adaptable Program Loan Implementing Agency(ies): Key Dates Board Approval Date 17-Dec-2009 Original Closing Date 31-Dec-2013 Planned Mid Term Review Date 15-Aug-2012 Last Archived ISR Date 29-Dec-2013 Effectiveness Date 09-Mar-2010 Revised Closing Date 30-Jun-2014 Actual Mid Term Review Date 01-Apr-2013 Project Development Objectives Project Development Objective (from Project Appraisal Document) The Project development objective is to strengthen the capacity of the Judiciary and the Ministry of Interior and Justice (MIJ) to deliver timely, efficient, effective and quality dispute resolution services to citizens. Has the Project Development Objective been changed since Board Approval of the Project? Yes No Component(s) Component Name Component Cost Strengthening of Judicial Case Management 11.48 Development of Judicial Human Resources 1.73 Facilitating Access to Justice Services 2.67 Project Coordination 0.81 Overall Ratings Public Disclosure Copy Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Low Low Implementation Status Overview Project objectives continue to be fully achievable as the Project has been performing satisfactorily over the past year. The Project has disbursed to date USD 17,638,050.52, representing 88% of the total loan amount. After some initial issues with the implementation, the project got up to speed and has been consistently rated satisfactory over the last year and a half. Page 1 of 7 The World Bank Report No: ISR15436 Locations Country First Administrative Division Location Planned Actual Colombia Not Entered Medellin Public Disclosure Copy Colombia Not Entered Cartagena Colombia Not Entered Cali Colombia Not Entered Bucaramanga Colombia Not Entered Bogota Colombia Not Entered Barranquilla Results Project Development Objective Indicators Indicator Name Core Unit of Measure Baseline Current End Target 1. Backlog in the civil, family and labor Number Value 1634000.00 1634000.00 1334000.00 courts of Barranquilla, Bogota, Bucaramanga, Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 Cartagena, Cali and Medellin reduced by Comments current backlog The implementation of the # of cases resolved approximately 300,000 cases resolved or archived monitoring system for litigation is still ongoing. It should be able to produce information on the cases resolved or achieved upon completion of work expected at the end of June. Productivity in the civil, family and labor courts Number Value 600.00 600.00 650.00 of Barranquilla, Bogota, Bucaramanga, Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 Cartagena, Cali and Medellin increased by an Comments The implementation of the # of cases resolved average of 50 cases resolved per judge per Public Disclosure Copy year. monitoring system for litigation is still ongoing. It should be able to produce information on the cases resolved per judge upon completion of work expected at the end of June. Page 2 of 7 The World Bank Report No: ISR15436 Decentralized units in Barranquilla, Bogota, Text Value 0 Partially achieved 350,000 Bucaramanga, Cali, Cartagena and Medellin Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 provide services to 350,000 users. Comments The decentralized units have # of users Public Disclosure Copy been already been adapted. The monitoring system It should be able to produce information upon completion of work expected at the end of June. Certified mediation centers provide services to Text Value 20,000 users 20,000 users Date 11-Jun-2014 30-Jun-2014 Comments The survey on unmet basic justice needs has been finalized. The technical standard for quality and mediation centers has been completed and delivered by ICONTEC. The Project will receive a report with the number of users who have accessed mediation centers under the project upon completion of work expected at the end of June. Crt. users of civil, family & labor courts of report Text Value 75% Increased satisfaction up to increased satisfaction levels (up to 85 percent) 85% in terms of the in terms of the quality, Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 timeliness and effectiveness of services Comments The implementation of the delivered. monitoring system for litigation is still ongoing. It should be able to produce information on satisfaction Public Disclosure Copy levels upon completion of work expected at the end of June. Court users of the civil, family and labor courts Text Value in report increased satisfaction (up to 80 Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 percent) in terms of accountability and Comments The implementation of the transparency monitoring system for litigation is still ongoing. It should be able to produce information on satisfaction Page 3 of 7 The World Bank Report No: ISR15436 levels upon completion of work expected at the end of June. 50 percent of the Judiciary staff in the civil, Text Value 0 50% Public Disclosure Copy family and labor courts is trained and evaluated Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 in accordance with the policies and processes Comments The virtual training software developed under the project. for the design of the methodology for measuring the impact of training programs offered by the EJRLB has been finalized. The new administrative model for the EJRLB and certification school and college is being adopted. Intermediate Results Indicators Indicator Name Core Unit of Measure Baseline Current End Target Management model operational in the 100 Text Value 0 Achieved 100 courts labor courts in Barranquilla, Bogota, Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 Bucaramanga, Cartagena, Cali and Medellin. Comments The management model had to be adapted to the new General Judicial Process Code. Once this code comes into force, the model will be operational in all labor courts in the country. Management model operational in the 134 civil Text Value 0 Achieved 134 courts and family courts in Barranquilla, Bogota, Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 Bucaramanga, Cartagena, Cali and Medellin. Comments The management model had to be adapted to the new Public Disclosure Copy General Judicial Process Code. Once this code comes into force, the model will be operational in all civil and family courts in the country. Page 4 of 7 The World Bank Report No: ISR15436 A new administrative management model is Text Value 0 Achieved Management model adopted by EJRLB, including a new implemented methodology for virtual training and applied Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 legal research Public Disclosure Copy Comments The administrative management model has been adopted by the EJRLB. 3 specific training modules to support the Text Value 0 Achieved 3 training models management model are operational and benefit Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 judicial staff Comments The design and development of 3 training modules have been implemented and are operational. New mechanisms and parameters are Text Value 0 Achieved evaluation parameters and developed and approved by CSJ for the mechanisms developed evaluation of the Judiciary#s staff under the Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 management model, and staff is evaluated Comments The consultancy for the accordingly implementation of an evaluating mechanism has already been presented to the magistrates of the Administrative Court. Justice Services Map updated annually. Text Value 0 Achieved Annual updates of the justice services map. Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 Comments Justice Services Map has been updated. First national basic unmet justice needs carried Text Value 0 Achieved Survey carried out out. Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 Comments Survey of needs. First national basic unmet justice needs survey was Public Disclosure Copy completed and its results were disseminated in August 2013. 13 decentralized facilities are operational in Text Value 0 Partially achieved 13 decentralized facilities Barranquilla, Bogota, Bucaramanga, Cali, operational. Cartagena and Medellin. Date 06-Nov-2009 11-Jun-2014 30-Jun-2014 Comments The refurbishing works have concluded, and the IT equipment and management models have been delivered. Page 5 of 7 The World Bank Report No: ISR15436 To date there are 9 operational facilities (4 in Bogota and 5 in Medellin). 50 mediation centers certified under the new Text Value Achieved 50 mediation centers certified Public Disclosure Copy quality standards norm under the new quality standards norm. Date 11-Jun-2014 30-Jun-2014 Comments 53 mediation center have been certified. Judiciary establishes permanent user Text Value 0 Partially achieved No. of information offices information offices to disseminate: standards of established actblty., transparency, competency & Date 11-Jun-2014 30-Jun-2014 effectvess. applicable to jstce. sctr.; & (ii) Comments 11/06/2009 The offices will be established citizens# rights and duties shortly in the decentralized courts that have been already adapted. Data on Financial Performance (as of 30-May-2014) Financial Agreement(s) Key Dates Project Ln/Cr/Tf Status Approval Date Signing Date Effectiveness Date Original Closing Date Revised Closing Date P083904 IBRD-78240 Effective 17-Dec-2009 16-Feb-2010 09-Mar-2010 31-Dec-2013 30-Jun-2014 P083904 TF-91176 Effective 04-Sep-2008 04-Sep-2008 04-Sep-2008 29-Aug-2012 04-Jul-2014 Disbursements (in Millions) Project Ln/Cr/Tf Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P083904 IBRD-78240 Effective USD 20.00 20.00 0.00 16.32 3.68 82.00 P083904 TF-91176 Effective USD 1.90 1.90 0.00 1.32 0.58 69.00 Public Disclosure Copy Disbursement Graph Page 6 of 7 The World Bank Report No: ISR15436 Public Disclosure Copy Key Decisions Regarding Implementation Nothing to disclose. Restructuring History Level two Approved on 08-May-2013, Level 2 CD Decision on 22-Nov-2013 Related Projects P150537-Strengthening Online Justice Services Project Public Disclosure Copy Page 7 of 7