The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Improving the Performance of Non-Criminal Justice Services (P162833) LATIN AMERICA AND CARIBBEAN | Peru | Governance Global Practice | IBRD/IDA | Investment Project Financing | FY 2019 | Seq No: 1 | ARCHIVED on 21-Oct-2019 | ISR39029 | Implementing Agencies: Ministry of Justice and Human Rights, Republic of Peru, Judiciary of Peru Key Dates Key Project Dates Bank Approval Date: 05-Jun-2019 Effectiveness Date: -- Planned Mid Term Review Date: -- Actual Mid-Term Review Date: Original Closing Date: 30-Sep-2024 Revised Closing Date: 30-Sep-2024 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) The Project’s development objective is to improve efficiency, access, transparency, and user satisfaction, in the delivery of adequate non-criminal justice services. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Component 1: Strengthening the institutionality of the non-criminal justice administration system:(Cost $107.17 M) Component 2: Improving the production, analysis and use of information of the justice administration system:(Cost $7.10 M) Component 3: Reducing socio-economic, cultural and geographic barriers to access to justice for vulnerable populations.:(Cost $17.85 M) Component 4: Improving efficiency and efficacy of the justice administration system institutions.:(Cost $26.01 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO -- ►Moderately Satisfactory Overall Implementation Progress (IP) -- ►Moderately Satisfactory Overall Risk Rating -- ►Substantial Implementation Status and Key Decisions The project has been approved by the World Bank board, and is awaiting final clearance by the Government of Peru before it can become effective. 10/21/2019 Page 1 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance ►High -- ►High Macroeconomic ►Low -- ►Low Sector Strategies and Policies ►Substantial -- ►Substantial Technical Design of Project or Program ►Substantial -- ►Substantial Institutional Capacity for Implementation and Sustainability ►Substantial -- ►Substantial Fiduciary ►Substantial -- ►Substantial Environment and Social ►Moderate -- ►Moderate Stakeholders ►Substantial -- ►Substantial Other -- -- -- Overall ►Substantial -- ►Substantial Results PDO Indicators by Objectives / Outcomes Improved efficiency in the resolution of non-criminal cases IN00758291 ►Processing time between the presentation of a claim and the decision that resolves the case (not including the enforcement period) in courts where EJE will be implemented (Months, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 21.10 -- 21.10 17.50 Date 28-Jun-2018 -- 28-Jun-2018 28-Jun-2024 Comments: Reporting will be disaggregated by the sex of the plaintiff and the defendant Increased access to justice IN00758294 ►Percentage of female users satisfied with the services provided at the ALEGRAs (Text, Custom) 10/21/2019 Page 2 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Baseline Actual (Previous) Actual (Current) End Target Value Not available -- Not available 80.00 Date 28-Dec-2018 -- 21-Oct-2019 28-Jun-2024 Reporting will be disaggregated by the type of services received. Results will be made public and inform performance Comments: management. Increased transparency of non-criminal justice services IN00758293 ►Percentage of users who access their case file and case status online (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Not available -- Not available 70.00 Date 28-Jun-2018 -- 21-Oct-2019 28-Jun-2024 Comments: An assessment of EJE utilization by end-users increased user satisfaction with the delivery of non-criminal justice services IN00758292 ►Percentage of users satisfied with the service provided in a representative sample of non-criminal courts (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value Not available -- Not available 65.00 Date 28-Dec-2018 -- 21-Oct-2019 30-Jun-2024 Reporting will contain information disaggregated by gender. Results will be made public and used in the performance Comments: management system. Intermediate Results Indicators by Components 1. Strengthening the institutionality of the non-criminal justice administration system IN00758295 ►Percentage of non-criminal jurisdictional units where EJE has been implemented (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 5.00 -- 7.00 100.00 Date 19-Dec-2018 -- 21-Oct-2019 28-Jun-2024 Comments: Mapping the expansion of EJE across Peru IN00758299 ►Creation of a portal where all the judgements are published and indexed in an easily searchable manner (Text, Custom) 10/21/2019 Page 3 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Baseline Actual (Previous) Actual (Current) End Target Currently only judgements All judgements are of the Supreme Court and a published and indexed in a Value few Superior Courts are -- No change from baseline portal which allows published. The search citizens to search functions are limited. information easily. Date 19-Dec-2018 -- 21-Oct-2019 31-Dec-2022 Comments: Promoting public access to and use of court decisions IN00758302 ►Gender gap analyses inform policy decisions that aim to enhance women's experience in courts (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Regular conduct of gender Currently the PJ does not gap analyses informs have enough information for Value -- No change from baseline policy decisions that aim to identifying gender gaps and enhance women's making policy decisions experience in courts Date 19-Dec-2018 -- 21-Oct-2019 30-Jun-2024 Comments: Reports using administrative and court user survey data to synthesize differences in the treatment of women and men IN00758306 ►Time elapsed between the receipt of the case from PJ and the issuance of the final decision at TC (Days, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 761.00 -- 761.00 404.00 Date 19-Dec-2018 -- 19-Dec-2018 30-Jun-2024 Comments: The average time to process interlocutory decisions on amparo cases 2. Improving the production, analysis and use of information of the justice adminstration system IN00758296 ►An optimal statistical system designed and implemented which contributes to the monitoring and control of processes of the PJ (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target The PJ does not have an Statistical system adequate statistical system for contribute to the Value -- No change from baseline the monitoring and control of monitoring and control of processes processes Date 19-Dec-2018 -- 21-Oct-2019 31-Dec-2022 Comments: Creation and use of statistics for management and public reporting, and associated data analytics capacity IN00758300 ►Indicators for monitoring performance of the TC designed and implemented (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target 10/21/2019 Page 4 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) The TC does not have A dashboard designed for Value proper instruments for -- No change from baseline performance monitoring performance management Date 19-Dec-2018 -- 21-Oct-2019 31-Dec-2021 Comments: Publicly available indicators, used by management to improve services IN00758303 ►Standards and processes for periodic evaluation of judges published and implemented (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Standards and processes The JNJ has not been for periodic evaluation of Value -- No change from baseline formally established. judges published and implemented by the JNJ Date 19-Dec-2018 -- 21-Oct-2019 31-Dec-2022 Comments: The public and judges are aware performance standards and the system is applied fairly 4. Improving efficiency and efficacy of the justice administration system institutions IN00758298 ►Number of people who have completed courses through AMAG's e-learning platform per year (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 9,600.00 -- 9,600.00 16,000.00 Date 01-Feb-2019 -- 01-Feb-2019 30-Jun-2024 Comments: Cumulative increase in the number of justice system employees (including judges) completing online courses 3. Reducing barriers to access to justice for vulnerable populations IN00758297 ►Number of ALEGRAs with the new management model implemented (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 -- 0.00 100.00 Date 19-Dec-2018 -- 21-Oct-2019 31-Dec-2023 Comments: New management addressing existing challenges and responding to client input is rolled out IN00758301 ►Number of requests received at the ALEGRAs (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 263,772.00 -- 263,772.00 395,848.00 Date 20-Dec-2018 -- 20-Dec-2018 30-Jun-2024 10/21/2019 Page 5 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Comments: Reports will contain disaggregated information by the gender of user and the type of services provided IN00758304 ►Percentage of conciliations concluded at the ALEGRAs (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 20.00 -- 20.00 50.00 Date 19-Dec-2018 -- 19-Dec-2018 30-Jun-2024 Comments: Of those services referred to conciliation, which conclude in an agreement IN00758305 ►Number of cases resolved through mobile Justice delivery mechanism per year (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 20,788.00 -- 20,788.00 26,531.00 Date 18-May-2018 -- 18-May-2018 30-Jun-2024 Comments: The report should contain information disaggregated by the gender of the plaintiff and the defendant Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed Not P162833 IBRD-89750 USD 85.00 85.00 0.00 0.00 85.00 0% Effective Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date Not P162833 IBRD-89750 05-Jun-2019 -- -- 30-Sep-2024 30-Sep-2024 Effective Cumulative Disbursements 10/21/2019 Page 6 of 7 The World Bank Implementation Status & Results Report Improving the Performance of Non-Criminal Justice Services (P162833) Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 10/21/2019 Page 7 of 7