The World Bank Report No: ISR15068 Implementation Status & Results Ghana eGhana (P093610) Public Disclosure Copy Operation Name: eGhana (P093610) Project Stage: Implementation Seq.No: 14 Status: ARCHIVED Archive Date: 21-Jul-2014 Country: Ghana Approval FY: 2007 Product Line: IBRD/IDA Region: AFRICA Lending Instrument: Specific Investment Loan Implementing Agency(ies): Key Dates Board Approval Date 01-Aug-2006 Original Closing Date 31-Mar-2012 Planned Mid Term Review Date 30-Jun-2009 Last Archived ISR Date 17-Feb-2014 Effectiveness Date 21-Nov-2006 Revised Closing Date 30-Dec-2014 Actual Mid Term Review Date 01-Dec-2010 Project Development Objectives Project Development Objective (from Project Appraisal Document) The objective of the Project is to assist the Recipient to generate growth and employment by leveraging ICT and public-private partnerships to i) develop the IT Enabled Services industry, and ii) contribute to improved efficiency and transparency of selected government functions through e-government applications. Has the Project Development Objective been changed since Board Approval of the Project? Yes No Component(s) Component Name Component Cost Component 1 : Enabling environment 9.37 Comnponent 2 : Support to ITES and ICT SMEs 17.60 Component 3 : E-Government 31.00 Component 4: GIFMIS 28.44 Overall Ratings Public Disclosure Copy Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Low Implementation Status Overview This ISR reflects the discussions of parallel missions of both the original eGhana Project and GIFMIS (Ghana Integrated Financial Management Information System) component carried out in May 2014. The GIFMIS component was conducted together with DiFD, the Danish International Development Assistance (DANIDA), and the Delegation of the European Union (EU). The task teams reviewed implementation progress to date against targets under the Project Appraisal Document and Additional Financing Project Paper; assessed project management, institutional, fiduciary and Monitoring and Evaluation arrangements; and discussed innovative ways to begin communicating project results. Page 1 of 12 The World Bank Report No: ISR15068 [Original eGhana Project] Implementation progress and the likelihood of achieving the developmental objectives of the eGhana Project continue to be is Satisfactory. Disbursement rate is also improving continuously. As of June 25 2014, it stands at 95% for the original eGhana project and 76% for the additional financing component. The remaining balance is 100% committed. Public Disclosure Copy Almost all the key performance indicators under the original eGhana project have already been achieved with some of the project-end target values achieved far beyond the target values (e.g. decrease in bandwidth price, number of people trained, job creation in the ITES sector, % increase in ITES contribution to GDP, etc.). There has been significant progress on project implementation since the last supervision mission, including the completion of operational acceptance of the automation of the Ghana Revenue Authority and Register General's Department; training for BPO agents; and advancement in the incubation program development: and the construction of BPO center and Regional Innovation Centers. [GFMIS component - Component 4] Implementation progress and the likelihood of achieving the developmental objectives of the GIFMIS component is also rated Satisfactory. At present, all consolidated fund related expenditures ( 66% of the appropriated budget) are being executed through the system, and ex-ante commitment control for the consolidated fund expenditure has been instituted through GIFMIS. Network connectivity has been extended to an additional 72 pending units, and it enabled them to process transactions on-site. EFT has been rolled out across all Ministries, Departments and Agencies (MMDAs), which enables them to make Electronic Funds Transfer (EFT) direct transactions against the appropriate Treasury Single Account (TSA) sub account. The payroll system has been upgraded from Oracle version 11 to version 12, and is live for all GoG employees (except Ghana Education Service). This is significant progress as the payroll data management was a major issue when the GIFMIS component started. Locations Country First Administrative Division Location Planned Actual Ghana Not Entered Keta Ghana Greater Accra Region Accra ✔ ✔ Ghana Greater Accra Region Accra Ghana Upper West Region Sissala East Ghana Upper East Region Bongo Ghana Northern Region Nanumba South Ghana Northern Region Nanumba North Ghana Upper West Region Lawra Public Disclosure Copy Ghana Upper West Region Jirapa Ghana Northern Region Bole Ghana Brong-Ahafo Atebubu Ghana Volta Region Nkwanta North Ghana Volta Region Nkwanta South Ghana Volta Region Krachi West Page 2 of 12 The World Bank Report No: ISR15068 Country First Administrative Division Location Planned Actual Ghana Upper West Region Lambussie Karni Public Disclosure Copy Not Entered Not Entered Not Entered Ghana Ashanti Region Adansi North Ghana Ashanti Region Adansi South Ghana Central Region Agona East Ghana Central Region Agona West Ghana Volta Region Akatsi Ghana Eastern Region Akuapim North Ghana Eastern Region Akuapim South Ghana Western Region Aowin/Suaman Ghana Ashanti Region Asante Akim North Ghana Central Region Assin North Ghana Brong-Ahafo Asunafo South Ghana Central Region Awutu Senya Ghana Upper East Region Bawku Ghana Ashanti Region Bekwai Ghana Brong-Ahafo Berekum Ghana Eastern Region Birim South Public Disclosure Copy Ghana Upper East Region Bolgatanga Ghana Brong-Ahafo Dormaa Ghana Central Region Effutu Ghana Central Region Gomoa East Ghana Central Region Gomoa West Ghana Volta Region Ho Ghana Volta Region Hohoe Page 3 of 12 The World Bank Report No: ISR15068 Ghana Brong-Ahafo Jaman North Ghana Brong-Ahafo Jaman South Public Disclosure Copy Ghana Volta Region Jasikan Ghana Western Region Jomoro Ghana Upper East Region Kassena Nankana Ghana Volta Region Ketu North Ghana Volta Region Ketu South Ghana Central Region Komenda/Edina/Eguafo/Abirem Ghana Volta Region Kpando Ghana Ashanti Region Kumasi Ghana Eastern Region Kwaebibirem Ghana Eastern Region Kwahu West Ghana Eastern Region Lower Manya Krobo Ghana Ashanti Region Mampong Ghana Central Region Mfatseman Ghana Western Region Mpohor/Wassa East Ghana Eastern Region New Juaben Ghana Volta Region North Tongu Ghana Ashanti Region Offinso Public Disclosure Copy Ghana Western Region Prestea-Huni Valley Ghana Western Region Sefwi-Wiawso Ghana Volta Region South Tongu Ghana Eastern Region Suhum/Kraboa/Coaltar Ghana Brong-Ahafo Sunyani Ghana Northern Region Tamale Page 4 of 12 The World Bank Report No: ISR15068 Ghana Western Region Tarkwa Nsuaem Ghana Brong-Ahafo Techiman Public Disclosure Copy Ghana Greater Accra Region Tema Ghana Central Region Upper Denkyira East Ghana Central Region Upper Denkyira West Ghana Eastern Region Upper Manya Krobo Ghana Upper West Region Wa Ghana Western Region Wassa Amenfi East Ghana Western Region Wassa Amenfi West Ghana Eastern Region West Akim Ghana Northern Region Yendi Ghana Eastern Region Yilo Krobo Results Project Development Objective Indicators Indicator Name Core Unit of Measure Baseline Current End Target Impact on IT/ITES Sector of World Bank Number Value 3.00 4.00 5.00 Technical Assistance (composite score: 1 # low Date 30-Apr-2010 30-Apr-2014 31-Dec-2014 impact to 5 # high impact) Comments at Additional Financing appraisal. IT/ITES Employment (number of people) Number Value 3050.00 8700.00 7000.00 Date Public Disclosure Copy 30-Apr-2010 30-Apr-2014 31-Dec-2014 Comments at Additional Financing Based on survey of ICT appraisal. companies, done by ITES team. New jobs created in the ICT/ITES sector are Text Value 1540 (>70%) 54% >66% held by women (at least should be by women) Date 07-Jul-2006 30-Apr-2013 31-Dec-2014 Comments The latest data will be collected before the project closing. Page 5 of 12 The World Bank Report No: ISR15068 Increase in export led revenues generated by Text Value $32.5 million $72 million $70 million ICT/ITES industry (USD) Date 07-Jul-2007 31-Dec-2013 31-Dec-2014 Comments Public Disclosure Copy User Perception of Quality of Public Services Percentage Value 0.00 30.00 25.00 (%) Date 31-Oct-2013 31-Dec-2014 Comments Registrar General’s department and GRA automation is operational. ongoing testing of transactions, but this can only be counted when the full eGovt application is completed. Data is collected by survey by M&E team. MDAs applying commitment controls using Number Value 0.00 33.00 32.00 GIFMIS Date 30-Apr-2010 01-May-2014 31-Dec-2014 Comments at Additional Financing fully achieved project-end Full central GIFMIS appraisal. There has not yet target. Number of MDAs functionality in use by all commitment controls. increased by one. MDAs. Details on MMDAs will depend on decentralization strategy. Production of system-based quarterly GoG Text Value No GFS-compliant report Systems-based reports will be Regular GFO reporting and GFS-compliant Ghana Fiscal Operations available. feasible only when IGFs and publication Report by MoFEP (within one month of quater- donor funds plus general SFs end) are linked to the system. Date 30-Apr-2010 01-May-2014 31-Dec-2014 Comments at Additional Financing A template for such reports appraisal. will define data and system requirement. Still to be done. Production of IPSAS- compliant GoG annual Text Value No compliance comsultant report enphasized IPSAS-compliant include all financial statements by CAGD for CFA IPASA accural standards. Funds Public Disclosure Copy Date 30-Apr-2010 01-May-2014 31-Dec-2014 Comments at Additional Financing IPSAS compliant financial appraisal. statements prepared and submitted for audit. Number of Manpower Trained under the Number Value 0.00 6790.00 5509.00 Project (number of people) Date 30-Apr-2010 30-Apr-2014 31-Dec-2014 Page 6 of 12 The World Bank Report No: ISR15068 Comments At Additional Financing 532 BPO agents trained; appraisal. 2578 technical staff and CIOs, 856 civil servant and judicial, 2824 GIFMIS. Public Disclosure Copy Direct project beneficiaries Number Value 0.00 13069.00 10000.00 Date 30-Apr-2010 30-Apr-2014 31-Dec-2014 Comments At Additional Financing (Defined here as number of appraisal. It has not yet been people employed, plus trained measured. with support under the project) Female beneficiaries Percentage Value 0.00 10441.00 6600.00 Sub Type Supplemental Intermediate Results Indicators Indicator Name Core Unit of Measure Baseline Current End Target Comp 1: % increase in MDAs expressing Percentage Value 32.00 65.00 75.00 satisfaction with the level of coordination and Date 30-Apr-2010 30-Apr-2014 31-Dec-2014 management by MoC Comments at Additional Financing Based on survey of MDAs, appraisal. done by M&E team. The latest data will be collected before the project closing. Comp 1: Decrease price of bandwidth for ITES Text Value US$10000 per full circuit E1 US$1500 per full circuit E1 US$4000 industry line for non GISPA/ line. GASSCOM members & US $7000 for GISPA members Date 07-Jul-2006 30-Apr-2014 31-Dec-2014 Comments 600% drop in price compared Public Disclosure Copy to the baseline value. This indicator already achieved the project end target. Comp 1: Increased protection of intellectual Text Value 4 electronic legislations 5 legislations passed; 2 2 additional laws passed property (IP protection policy/elegisrations regulations (Electronic developed) communications and SIM card) regulations also passed. Date 30-Apr-2010 30-Apr-2014 31-Dec-2014 Page 7 of 12 The World Bank Report No: ISR15068 Comments at Additional Financing appraisal. Comp 1: Regional Innovation Centers Number Value 0.00 1.00 10.00 Public Disclosure Copy established Date 30-Apr-2010 30-Apr-2014 31-Dec-2014 Comments at Additional Financing 1 RIC has been completed appraisal. and handed over to the Regional Coordinating Council, 3 RICs have been completed and awaiting handover. 3RICs are delayed but expected to be completed by Sept 2014. 3 RICs are recommended to by the Govt for contract termination. Comp 2: Support to ITES and ICT SMEs Text Value 10 29% for managerial. 20% for managerial. % growth in positions held by women in ICT/ Date 12-Jun-2007 30-Apr-2014 31-Dec-2014 ITES private sector on (i) non-managerial, (ii) Comments This indicator already managerial level. achieved the project end target. Comp 2: % of people trained and successfully Text Value 0 25% 100% employed employed in ITES industry Date 07-Jul-2006 30-Apr-2014 31-Dec-2014 Comments The latest data will be collected before the project closing (BPO track survey). Comp 2: Increase in ICT/ITES industry Percentage Value 30.00 57.00 40.00 satisfaction with ITES Secretariat's support Date 07-Jul-2006 05-Jun-2013 31-Dec-2014 Comments Based on survey of ICT companies, done by ITES team. The latest data will be Public Disclosure Copy collected before the project closing. Comp 2: Increase in numbers of new Number Value 6.00 16.00 30.00 companies incubated each year Date 07-Jul-2006 30-Apr-2014 31-Dec-2014 Comments Increasing number of companies are getting involved in ITES related activities as a result of increased ITES Secretariat Page 8 of 12 The World Bank Report No: ISR15068 engagementwith the industry. Incubation Program is under implementation. Public Disclosure Copy The latest data will be collected before the project closing. Comp 2: BPO Center established Number Value 0.00 0.00 10000.00 Date 07-Jul-2006 30-Apr-2014 31-Dec-2014 Comments Construction is undergoing, 10000 seats. not yet completed. Electronic Transactions of Public Services (%) Percentage Value 0.00 100.00 40.00 Date 07-Jul-2006 30-Apr-2013 31-Dec-2014 Comments eGov application yet to be All transaction at GRA shifted 40 % increase over baseline. deployed. to e-registration, and 82,000 electronic business registrations were made between Dec 2013- April 2014. Total number of transactions of the main public Number Value 0.00 82000.00 10.00 service targeted by the project Sub Type Supplemental Comp 3: E-Government Text Value 0 100% 100% All applications developed under the scope of Date 07-Jul-2006 30-Apr-2014 31-Dec-2014 e-Ghana (IRS, RAGB, RGD, LTU, VAT, Comments This indicator already Immigration, Parliament) adhere to the IT architecture, and interoperability standards. achieved the project end target. Comp 3: E-Government Text Value 0 2578 100 x number of CIOs trained Date 07-Jul-2006 30-Apr-2014 31-Dec-2014 Comments 2422 Staff trained under the Public Disclosure Copy automation of revenue agencies and RGD program; 156 trained under e- champion prgram. Comp 3: E-Government Text Value 0 856, including 96 legal and 750 - x number of technical staff trained judicial staff. - x number of legal and judiciary staff trained 750 Date 07-Jul-2006 30-Apr-2014 31-Dec-2014 Comments Page 9 of 12 The World Bank Report No: ISR15068 Comp 3: E-Government Text Value Electronic -0 Manual - 30,834 82000 40% % increase in the ratio of electronic to manual Date 07-Jul-2006 05-Jun-2013 31-Dec-2014 transactions (application specific) between Comments All business registration government and recipients by application Public Disclosure Copy (limited to population with connectivity). process has been shifted to e- registration. Comp 4: Budget ceilings linked to outer year Percentage Value 5.00 20.00 100.00 forecasts for all MDA spending Date 30-Apr-2010 01-May-2014 31-Dec-2014 Comments at Additional Financing Ceilings are issued but not Budget ceilings for MDAs are appraisal. Ceilings are issued applied beyond a fair estimate used and linked to outer but not applied beyond a fair of 20%. years. estimate of 5%. Comp 4: MDAs implement annual program, Number Value 0.00 92.00 sub-program and activity classifications Date 30-Apr-2010 01-May-2014 31-Dec-2014 Comments at Additional Financing Implementation of PBB is Transition to PBB completed appraisal. Classification by being re-phased and a for at least 92 MDAs. objective/output/activity revised plan is being applies only to items 2 and 3 prepared. Rollout to MMDAs and is not integratedwith expected in 2015. In 2012, allocative process. scoping study for the choice of IT software for PBB was completed. Hyperion has been selected and will be used for 2015 budget preparation. Comp 4: Completion of review and update of Text Value formal review needed Consultant hiring to be Updated FM legislative and FM legislative and operational framework completed by end-June, draft operational framework bill by end-November. Limited established and functioning progress- needs work, post- GIFMIS Date 01-May-2014 31-Dec-2014 Comments at Additional Financing Approximately 10% New updated PM legal and Public Disclosure Copy appraisal. Legislation not achievement. operational framework in updated to allow for business place process change to conform with ICT requirements. Page 10 of 12 The World Bank Report No: ISR15068 Comp 4: Reduction of domestic payment Text Value 4% Fully completed for GIFMIS- <1% appears (% of GDP) related. Date 31-Dec-2008 01-May-2014 31-Dec-2014 Public Disclosure Copy Comments Estimated data from IMF (this Monitoring of arrears in place Expenditure arrears in relation is the data at Additional primarily to indicate fiscal of GDP to be less than 1% Financing appraisal.) policy environment. Indicates effectiveness of P2P, but fiscal policy monitoring required to address non- GIFMIS issues. Comp 4: Internal Audit Staff rained in Number Value 0.00 73.00 30.00 Computer Aided Audit Techniques (CAATs) Date 30-Apr-2010 01-May-2014 31-Dec-2014 Comments At Additional Financing Number trained = 73. Number All key Internal Audit staff in appraisal. very limited of Training Programs MDAs trained and are using exposure of IAU staff to conducted =2. CAATs for their audits of the CAATs A consultant to review and IFMIS. update the Internal Audit Manual and recommend suitable CAAT tools has been selected and the contract completed. Comp 4: Treasury sites connected to GIFMIS Number Value 0.00 43.00 38.00 Date 30-Apr-2010 01-May-2014 31-Dec-2014 Comments at Additional Financing 33 MDAs and 10 Regional All central 28 Treasuries, 10 appraisal. Treasuries. Regional Treasuries and all Achieved more than 100% of MDAs sites as well as MMDA project-end target. treasuries connected on phased basis. MMDAs connectivity will depend on decentralization strategy. Comp 4: MDAs preparing budgets on Oracle Number Value 0.00 0.00 32.00 platform Public Disclosure Copy Date 30-Apr-2010 01-May-2014 31-Dec-2014 Comments at Additional Financing Hyperion used for preparation A single ICT platform for appraisal. Preliminary testing/ of 2015 budget. budgeting and budget configuration of Oracle budget 100% achieved the project execution is used across module. end target. government. Data on Financial Performance (as of 03-Jun-2014) Financial Agreement(s) Key Dates Project Ln/Cr/Tf Status Approval Date Signing Date Effectiveness Date Original Closing Date Revised Closing Date Page 11 of 12 The World Bank Report No: ISR15068 Project Ln/Cr/Tf Status Approval Date Signing Date Effectiveness Date Original Closing Date Revised Closing Date P093610 IDA-42260 Effective 01-Aug-2006 25-Aug-2006 21-Nov-2006 31-Mar-2012 30-Dec-2014 P093610 IDA-47730 Effective 23-Jun-2010 08-Sep-2010 04-Nov-2010 30-Jun-2014 30-Dec-2014 Public Disclosure Copy Disbursements (in Millions) Project Ln/Cr/Tf Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P093610 IDA-42260 Effective XDR 26.90 26.90 0.00 25.59 1.31 95.00 P093610 IDA-47730 Effective XDR 29.60 29.60 0.00 22.44 7.16 76.00 Disbursement Graph Key Decisions Regarding Implementation Public Disclosure Copy Following the official request from the Government of Ghana (GoG) dated on February 17, 2014, the project was restructured to extend the project closing date for 6 months from June 30, 2014, to enable completion of a few but critical subcomponents of the project to enhance achievement of PDOs. The new project closing date is December 31, 2014. This restructuring also facilitated a reallocation of funds to accommodate technical assistance and operational costs. Restructuring History Level 2 RVP Decision on 07-May-2014 Related Projects P120942-eGhana Additional Financing Page 12 of 12