The World Bank Implementation Status & Results Report Modernization and Innovation for Better Public Services in Argentina (P157136) Modernization and Innovation for Better Public Services in Argentina (P157136) LATIN AMERICA AND CARIBBEAN | Argentina | Governance Global Practice | IBRD/IDA | Investment Project Financing | FY 2017 | Seq No: 5 | ARCHIVED on 28-Aug-2019 | ISR38252 | Implementing Agencies: Secretariat of Modernization, Chief of Cabinet, Republic of Argentina Key Dates Key Project Dates Bank Approval Date: 21-Feb-2017 Effectiveness Date: 18-Oct-2017 Planned Mid Term Review Date: 10-Jun-2019 Actual Mid-Term Review Date: 15-Jul-2019 Original Closing Date: 30-Jun-2021 Revised Closing Date: 30-Jun-2021 pdoTable Project Development Objectives Project Development Objective (from Project Appraisal Document) To improve the quality and accessibility of selected government administrative services and enhance transparency in the public administration. Has the Project Development Objective been changed since Board Approval of the Project Objective? No Components Table Name Component 1. Improvements in Service Delivery to Citizens, Businesses and Government:(Cost $17.90 M) Component 2. Strengthening of Cross-Cutting Public Sector Management Systems and Platforms:(Cost $20.90 M) Component 3. Enabling Technology and Reform Management (Includes Project Implementation Unit):(Cost $49.90 M) Overall Ratings Name Previous Rating Current Rating Progress towards achievement of PDO Satisfactory Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Overall Risk Rating Substantial Substantial Implementation Status and Key Decisions The mid-term review concluded that the Project Development Objective (PDO) is relevant and that progress is being made in the three project components and their outcome indicators, intermediate and disbursement-linked outcome indicators (DLIs). Disbursements to date amount to US$ 39 million, representing 49% of the loan. The final targets of the project objective indicators have already been achieved: (a) number of users registered in the Citizen's Digital Profile (through the portal Mi Argentina); (b) score obtained by Argentina in the Open Data Barometer Index; and (c) number of deals with flows collected, modeled and incorporated into the GDE (DLI) platform. The majority of the targets of the intermediate indicators show progress that surpasses 8/28/2019 Page 1 of 7 The World Bank Implementation Status & Results Report Modernization and Innovation for Better Public Services in Argentina (P157136) initial expectations and, in many cases, surpass the final target in indicators of the three components of the project. DLI results have been verified. It is expected that all DLI targets will have been met by the end of 2019 Risks Systematic Operations Risk-rating Tool Risk Category Rating at Approval Previous Rating Current Rating Political and Governance Moderate Substantial Substantial Macroeconomic Moderate Substantial Substantial Sector Strategies and Policies Substantial Moderate Moderate Technical Design of Project or Program Substantial Substantial Substantial Institutional Capacity for Implementation and Sustainability Substantial Substantial Substantial Fiduciary Moderate Moderate Moderate Environment and Social Low Low Low Stakeholders Substantial Substantial Substantial Other -- -- -- Overall Substantial Substantial Substantial Results PDO Indicators by Objectives / Outcomes To improve the quality and accessibility of selected government administrative services and enhance IN00734845 ►Number of users registered on the argentina.gob.ar portal with a Citizen Digital Profile (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 500.00 1,600,000.00 1,600,000.00 1,500,000.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 The current number of users registered at present exceeds the overall expected target for the project. Comments: IN00734846 ►Improved performance in the Open Data Barometer Index (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 23.78 47.00 47.00 46.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 8/28/2019 Page 2 of 7 The World Bank Implementation Status & Results Report Modernization and Innovation for Better Public Services in Argentina (P157136) The results of the latest measurement of the Index are above the expected for the project by its end date. Comments: IN00734847 ►Cumulative number of government internal administrative processes mapped and modelled with eDMS across national line ministries and other entities of the national public administration (DLI) (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 460.00 460.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 Intermediate Results Indicators by Components Component 1. Improvements in Service Delivery to Citizens, Businesses and Government IN00734848 ►1.1.1: Number of key citizen centric processes designed and available online (DLI) (Number, Custom, DLI) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 11.00 22.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 IN00734851 ►1.1.2: Percentage of transactions related to SMEs carried out through electronic means (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 1.00 25.00 90.00 90.00 Date 01-Aug-2016 28-Sep-2018 19-Jul-2019 30-Dec-2019 End target has been reached by MTR mission. Comments: IN00734853 ►1.1.3: Number of regional government offices within the Province of Buenos Aires with an operating electronic Civil Registry (DLI) (Number, Custom, DLI) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 137.00 137.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 As stated by PIU in DLI verification report, final target has been reached by MTR mission. Comments: IN00734855 ►1.1.4. Improved user satisfaction with government services for a predetermined set of services (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value To be determined 0.00 58.50 68.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 PIU has worked with the DLI verification firm in the design and implementation procedures of the user Comments: satisfaction surveys for both the Mi Argentina Portal and the Remote Access Platform. Current indicator reflects Mi Argentina Portal. 8/28/2019 Page 3 of 7 The World Bank Implementation Status & Results Report Modernization and Innovation for Better Public Services in Argentina (P157136) IN00734857 ►1.2.1: Number of framework agreements processed through the e-procurement portal (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 11.00 23.00 15.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 The number of framework agreements processed through the e-procurement portal reported at MTR Comments: mission exceeds the expected end target of the overall project. IN00734859 ►1.2.2: Percentage of public employees that have their asset declarations captured electronically, processed and analyzed (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 70.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 IN00734860 ►1.2.3: Number of pilot Province governments with back-office processes supported by eDMS (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 7.00 11.00 7.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 The number of pilot Province governments with back-office processes supported by eDMS reported at Comments: MTR mission exceeds the expected end target. IN00734861 ►1.2.4: Number of pilot municipalities with improved digital public services (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 190.00 1,053.00 1,046.00 700.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 The number of municipalities with improved digital services (digital solutions) reported at MTR mission Comments: exceeds the end target of the overall project. Component 2. Strengthening of Cross-Cutting Public Sector Management Systems and Platforms IN00734849 ►2.1.1: Number of Results-Based Management Dashboards implemented at the ministry level (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 10.00 28.00 10.00 Date 01-Aug-2016 28-Sep-2018 19-Jul-2019 31-Dec-2020 The target reported at MTR mission exceeds the expected end target. Comments: IN00734852 8/28/2019 Page 4 of 7 The World Bank Implementation Status & Results Report Modernization and Innovation for Better Public Services in Argentina (P157136) ►2.2.1: Percentage of purchasing units within the national public administration operating with the new electronic procurement system (DLI) (Percentage, Custom, DLI) Baseline Actual (Previous) Actual (Current) End Target Value 11.00 42.00 95.00 95.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 As presented by PIU in the DLI verification report, the end target has been reached by MTR mission. Comments: IN00734854 ►2.3.1: Percentage of ministerial units (reparticiones) using the management system for HR Management SARHA or equivalent validated system (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 36.50 79.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 IN00734856 ►2.4.1: Number of datasets in open formats published in the national open data portal in a timely manner (Number, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 200.00 842.00 922.00 800.00 Date 01-Aug-2016 21-Mar-2019 19-Jul-2019 31-Dec-2020 The target reported at MTR mission exceeds the expected end target. Comments: IN00734858 ►2.4.2: Ratio of innovation projects implemented of total project proposed (Percentage, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 0.00 0.00 0.00 5.00 Date 01-Aug-2016 12-Jan-2018 12-Jan-2018 31-Dec-2020 Component 3. Enabling Technology and Reform Management (Includes Project Implementation Unit) IN00734850 ►3.3.1: Increased government IT processing and data storage capacity (Text, Custom) Baseline Actual (Previous) Actual (Current) End Target Value 1 rack installed 1.00 3.00 3 racks installed Date 01-Aug-2016 12-Jan-2018 19-Jul-2019 31-Dec-2020 The end target has been achieved by MTR mission. Comments: Disbursement Linked Indicators IN00734862 ►DLI 1 1.1.1: Number of key citizen centric processes designed and available online (DLI) (Number, Output, 5.00, 20.00%) 8/28/2019 Page 5 of 7 The World Bank Implementation Status & Results Report Modernization and Innovation for Better Public Services in Argentina (P157136) Baseline Actual (Previous) Actual (Current) June 2021 Value 0.00 0.00 11.00 22.00 Date -- 21-Mar-2019 19-Jul-2019 -- IN00734863 ►DLI 2 1.1.3: Number of regional government offices within the Province of Buenos Aires with an operating electronic Civil Registry (DLI) (Number, Output, 3.00, 16.67%) Baseline Actual (Previous) Actual (Current) June 2021 Value 0.00 0.00 137.00 137.00 Date -- 21-Mar-2019 19-Jul-2019 -- IN00734864 ►DLI 3 2.2.1: Percentage of purchasing units within the national public administration operating with the new electronic procurement system (DLI) (Percentage, Output, 3.00, 0.00%) Baseline Actual (Previous) Actual (Current) June 2021 Value 11.00 11.00 95.00 95.00 Date -- 21-Mar-2019 19-Jul-2019 -- IN00734865 ►DLI 4 1.1.1: Number of key citizen centric processes designed and available online (DLI) (Number, Output, 8.00, 0.00%) Baseline Actual (Previous) Actual (Current) June 2021 Value 0.00 0.00 11.00 8.00 Date -- 21-Mar-2019 19-Jul-2019 -- Data on Financial Performance Disbursements (by loan) Project Loan/Credit/TF Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P157136 IBRD-87100 Effective USD 80.00 80.00 0.00 39.00 41.00 49% Key Dates (by loan) Project Loan/Credit/TF Status Approval Date Signing Date Effectiveness Date Orig. Closing Date Rev. Closing Date P157136 IBRD-87100 Effective 21-Feb-2017 17-Aug-2017 18-Oct-2017 30-Jun-2021 30-Jun-2021 Cumulative Disbursements 8/28/2019 Page 6 of 7 The World Bank Implementation Status & Results Report Modernization and Innovation for Better Public Services in Argentina (P157136) Restructuring History There has been no restructuring to date. Related Project(s) There are no related projects. 8/28/2019 Page 7 of 7